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#2 [00:47] * ces [webchat@c-98-238-156-229.hsd1.ca.comcast.net] has joined #minecrafthelp
#3 [00:48] <ces> I purchased Minecraft in march 2019 and I tried to download it today but the website was telling me to purchase the game again.
#4 [01:23] * KingWanted [webchat@186.250.208.165] has joined #minecrafthelp
#5 [01:23] <KingWanted> I don't remember the answers to the questions
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#7 [02:13] * Islandjoe [webchat@101.98.244.34] has joined #minecrafthelp
#8 [02:15] <Islandjoe> Minecraft on iPad. Crash on startup while on loading bar screen. Have tried iOS update. Possible that the issue is related to a change of ms privacy settings ( allow multiplayer)
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#11 [02:22] <Islandjoe> Sorry maybe repeating this question. Bit new to this. Minecraft crashes on startup at loading page. Updated iOS to try and resolve. Current minecraft 1.14.1 on iPad iOS (now) 13.3. Has been working fine until change of ms privacy setting to allow multiplayer. Any advice very welcome..
#12 [02:23] <Islandjoe> thank you
#13 [03:12] * Saitama [webchat@122-58-158-144-adsl.sparkbb.co.nz] has joined #minecrafthelp
#14 [03:13] <Saitama> I'm trying to redeem Minecraft for Windows 10 and I keep getting this error upon hitting the redeem button:
#15 [03:13] <Saitama> Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
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#18 [03:25] <Vika> Если я покупала игру для X-box. Будет ли код активации действительным для ПК?
#19 [03:26] <Vika> If I bought an Xbox game. Will the activation code be valid for the PC?
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#22 [03:48] * roman_daze [webchat@S0106f0f249815f33.ok.shawcable.net] has joined #minecrafthelp
#23 [03:50] <roman_daze> hey so anyone know the usual time it takes to get a refund from the store on an accidental purchase of the java version ? I've put in a request and also do you know if I can just pay the difference of the two versions or do I have to do a full refund and just buy the widows 10 version?
#24 [04:21] * roman_daze [webchat@S0106f0f249815f33.ok.shawcable.net] has joined #minecrafthelp
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#29 [04:59] * jet22 [webchat@123.3.233.182] has joined #minecrafthelp
#30 [04:59] <jet22> hello
#31 [05:00] <jet22> I bought minecraft on mac and need to know if i must rebuy it to play on pc or if i can get a download since ive bought it before
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#35 [06:07] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#36 [06:35] * Chicoboys23 [webchat@144.138.75.205] has joined #minecrafthelp
#37 [06:35] <Chicoboys23> hi l am having trouble logging into my account
#38 [06:36] * Chicoboys23 [webchat@144.138.75.205] has quit. (Client Quit)
#39 [07:33] * falloutgod0074 [webchat@pool-71-244-172-208.bltmmd.fios.verizon.net] has joined #minecrafthelp
#40 [07:34] <falloutgod0074> Is there anyone from Mojang here that can help me?
#41 [07:35] * Egor [webchat@185.57.28.182] has joined #minecrafthelp
#42 [07:36] <Egor> Hi! I have a big trouble
#43 [07:36] <Egor> I cannot remember the nickname for my old Mojang account
#44 [07:36] <Egor> and I cannot remember the one of three e-mails I've connected to it.
#45 [07:38] <Egor> I've dealt with it
#46 [07:38] <Egor> sorry
#47 [07:38] <Egor> I remebered
#48 [07:38] * Egor [webchat@185.57.28.182] has quit. (Client Quit)
#49 [07:39] <falloutgod0074> I just need someone to give me a eta for when ill get my free version of Minecraft code seeing that there are none avaible at this time. I bought it before October 2018 and when I hit the link to get it it says " Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on t
#50 [07:39] <falloutgod0074> heir way. Please check back later!"
#51 [07:40] <falloutgod0074> I have been waiting for 3 weeks and have submitted 4 tickets
#52 [07:47] * roman_daze [webchat@S0106f0f249815f33.ok.shawcable.net] has quit. (Quit: webchat.esper.net)
#53 [08:15] * Blobebo [webchat@c-73-67-70-12.hsd1.fl.comcast.net] has joined #minecrafthelp
#54 [08:16] <Blobebo> Don't know if someone can help, but I can't start up the game. I bought it yesterday and every time I try to actually play it, the Mojang screen just freezes and crashes
#55 [08:16] <Blobebo> And the game just simply says sorry and lets me do it again
#56 [08:16] <Blobebo> Fun little cycle
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#58 [08:23] * Vika [webchat@37.20.128.93] has quit. (Quit: webchat.esper.net)
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#61 [08:52] * Klubuntu_PL [webchat@194.49.105.108] has joined #minecrafthelp
#62 [08:52] <Klubuntu_PL> hy
#63 [08:52] * ItsJustYusuf [webchat@ip4da349d5.direct-adsl.nl] has joined #minecrafthelp
#64 [08:52] <ItsJustYusuf> hello
#65 [08:52] <ItsJustYusuf> i have buyed an mc account
#66 [08:52] <Klubuntu_PL> Can you help ?
#67 [08:52] <ItsJustYusuf> only 5/6 months later idk is it disabled i cant login
#68 [08:52] <ItsJustYusuf> what can i do?
#69 [08:54] <ItsJustYusuf> or must i give my login codes?
#70 [08:56] <Klubuntu_PL> Error to run Minecraft in Windows 10 (Java Edition) https://pastebin.com/pD963ML7
#71 [08:58] <Klubuntu_PL> Hy, please question
#72 [08:59] <ItsJustYusuf> hello
#73 [08:59] <ItsJustYusuf> why is there a error
#74 [09:00] <Klubuntu_PL> I don't know, I make a clear account of Windows 10 and it doesn't work, you can help me
#75 [09:00] <ItsJustYusuf> how?
#76 [09:01] <Klubuntu_PL> so I don't know, I did a clean install of Windows 10 and it doesn't work, you can help me
#77 [09:01] <ItsJustYusuf> how?
#78 [09:01] <Klubuntu_PL> Minecraft don't run in Windows 10
#79 [09:01] <ItsJustYusuf> when can i play minecraft?
#80 [09:02] <ItsJustYusuf> only i can log in then say minecraft wrong username or password
#81 [09:02] <ItsJustYusuf> can`t
#82 [09:02] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has joined #minecrafthelp
#83 [09:02] <Klubuntu_PL> on Windows 7
#84 [09:03] <Klubuntu_PL> No, Login and password, are good
#85 [09:03] * ItsJustYusuf [webchat@ip4da349d5.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#86 [09:05] <Klubuntu_PL> Please help
#87 [09:08] * ItsJustYusuf [webchat@ip4da349d5.direct-adsl.nl] has joined #minecrafthelp
#88 [09:08] <ItsJustYusuf> hello as i will login to miencraft then say it Wrong password or username
#89 [09:08] <ItsJustYusuf> what can i do
#90 [09:09] <ItsJustYusuf> or have minecraft a error?
#91 [09:12] <ItsJustYusuf> Hobby
#92 [09:12] <Klubuntu_PL> login and password are good
#93 [09:13] <ItsJustYusuf> huh
#94 [09:13] <ItsJustYusuf> i cant login
#95 [09:13] <ItsJustYusuf> i have badlion client
#96 [09:13] <ItsJustYusuf> and on the site
#97 [09:14] <ItsJustYusuf> have i the same problem
#98 [09:15] <ItsJustYusuf> what can i do??
#99 [09:15] * Helper [webchat@194.49.105.108] has joined #minecrafthelp
#100 [09:15] * Absol kicked Helper from #minecrafthelp (Reason: elper :You are not a helper. (#1418))
#101 [09:16] <ItsJustYusuf> hello??
#102 [09:16] <Klubuntu_PL> You tried to connect with another account
#103 [09:17] <ItsJustYusuf> how do you mean?
#104 [09:18] <Klubuntu_PL> create and login new account
#105 [09:18] <ItsJustYusuf> must i buy a new account?
#106 [09:19] <Klubuntu_PL> No, create and login demo account
#107 [09:19] <ItsJustYusuf> and then?
#108 [09:19] <ItsJustYusuf> i will play multiplayer
#109 [09:19] <ItsJustYusuf> wait
#110 [09:19] <Klubuntu_PL> Create account in Minecraft.net
#111 [09:20] <ItsJustYusuf> ok and then?
#112 [09:20] <Klubuntu_PL> Login in badlion client
#113 [09:22] * Klubuntu_MC [webchat@194.49.105.108] has joined #minecrafthelp
#114 [09:23] <Klubuntu_MC> Welcome
#115 [09:23] <Klubuntu_MC> How can I help you
#116 [09:23] <Klubuntu_PL> Hy
#117 [09:24] <Klubuntu_MC> Hy
#118 [09:31] * Klubuntu_PL [webchat@194.49.105.108] has quit. (Quit: webchat.esper.net)
#119 [09:31] * Klubuntu_MC [webchat@194.49.105.108] has quit. (Quit: webchat.esper.net)
#120 [10:15] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#121 [10:30] * Sayelhunter [webchat@187.236.179.179] has joined #minecrafthelp
#122 [10:31] <Sayelhunter> The original realm expired and when o tried to pay the subscription again it created a new realm, no big deal but when I tried to download the copy of the world to uploaded and continue playing it says that I don't have enough space in my phone even though the world weights only 472 MB and I have over 30 GB available to use.
#123 [10:42] * greg [webchat@71-136-237-55.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#124 [10:45] <greg> Hi I just purchased the game and tried to DL it to my Windows 10 Pro.
#125 [10:46] <greg> It was purchased through my MS account.
#126 [10:46] <greg> I then click Install/Play
#127 [10:48] <greg> Popup asking for a install device
#128 [10:49] * greg [webchat@71-136-237-55.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#131 [11:24] * Ismael [webchat@201.247.102.120] has joined #minecrafthelp
#132 [11:24] <Ismael> Hello
#133 [11:26] <Ismael> My count dont cant download minecraf. I paid a year ago
#134 [11:26] <Ismael> dajismael@gmail.com is my count
#135 [11:31] * CaptainDerpv1 [webchat@99-69-109-152.lightspeed.tulsok.sbcglobal.net] has joined #minecrafthelp
#136 [11:32] <CaptainDerpv1> My Minecraft wont open like I click on it and the blue loading appears next to the cursor then nothing happens idk what to do
#137 [11:38] * Austin [webchat@136.33.229.76] has joined #minecrafthelp
#138 [11:38] <Austin> i dont know the email to my minecraft account but i know the username and password. I need to update my accout but cant. can you help?
#139 [11:40] <Austin> is someone there?
#140 [11:54] * wired [webchat@45.56.174.180] has joined #minecrafthelp
#141 [11:54] <wired> i need help with refunding my minecraft java edition
#142 [11:58] * wired [webchat@45.56.174.180] has quit. (Client Quit)
#143 [12:02] <Austin> what????
#144 [12:02] <Austin> i didnt say that
#145 [12:03] * Takenwelcome [webchat@d23-16-8-253.bchsia.telus.net] has joined #minecrafthelp
#146 [12:03] <Takenwelcome> App doesn't work
#147 [12:05] <Takenwelcome> Can download it, but it will not loas,
#148 [12:06] <Takenwelcome> ...load, leaves a black screen
#149 [12:06] * HollowCalinTA [webchat@92.85.21.202] has joined #minecrafthelp
#150 [12:06] * aaaaaa [webchat@93-142-230-204.adsl.net.t-com.hr] has joined #minecrafthelp
#151 [12:06] <aaaaaa> hello?
#152 [12:06] <HollowCalinTA> I can't login from this device, can somebody help me?
#153 [12:07] <aaaaaa> is trere a way to disable afk timer on realms?
#154 [12:09] * CaptainDerpv1 [webchat@99-69-109-152.lightspeed.tulsok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#155 [12:10] <Takenwelcome> Hello, does someone know why I can't open it
#156 [12:18] * HollowCalinTA [webchat@92.85.21.202] has quit. (Quit: webchat.esper.net)
#157 [12:31] * lina [webchat@pool-173-67-133-72.hrbgpa.fios.verizon.net] has joined #minecrafthelp
#158 [12:32] <lina> My minecraft crashes with the error "process crashed with exit code 1" and I am unable to view the crash report
#159 [12:33] <Greymagic27> ??> lina launcher/log-txt
#160 [12:33] <Mightyena> lina: We need to see your full launcher log, which is created in the game directory.
#161 [12:33] <Mightyena> lina: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#162 [12:35] <lina> https://paste.ubuntu.com/p/M9P4G28WvJ/
#163 [12:35] <Greymagic27> ??> lina win/dxdiag
#164 [12:35] <Mightyena> lina: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#165 [12:38] <lina> https://paste.ubuntu.com/p/RpDZvdN5wY/
#166 [12:38] <Greymagic27> lina, Thanks. Could you grab your HP Product Number?
#167 [12:38] <Greymagic27> ??> lina oem/hp/product-number
#168 [12:38] <Mightyena> lina: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#169 [12:38] <Mightyena> lina: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#170 [12:40] <lina> 4BV55UA#ABA
#171 [12:41] <Greymagic27> Thanks again. Give me a second
#172 [12:41] <Greymagic27> Do you know what version of windows you're on? E.G: Windows 10 1803
#173 [12:43] <lina> Windows 10 Home Build 18362
#174 [12:44] <Greymagic27> Alright. Try installing this driver: https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93293.exe
#175 [12:51] <lina> I have to restart my computer afterwards, correct?
#176 [12:57] * xPerikord [webchat@182.red-95-123-32.staticip.rima-tde.net] has joined #minecrafthelp
#177 [12:58] <xPerikord> I have a problem , I played this game since 2011 and now I need to changed my account to a mojang account but I don'r remember my old email, so I can't migrate my account
#178 [13:00] * Nick [webchat@ppp141255057190.access.hol.gr] has joined #minecrafthelp
#179 [13:01] <Nick> Game crashes everytime i press "Play"
#180 [13:01] * Nick is now known as Guest80616
#181 [13:01] <Guest80616> Game crashes everytime i press "Play"
#182 [13:02] * xPerikord [webchat@182.red-95-123-32.staticip.rima-tde.net] has quit. (Client Quit)
#183 [13:04] * Guest80616 [webchat@ppp141255057190.access.hol.gr] has quit. (Client Quit)
#184 [13:06] * dani [webchat@177.9.77.131] has joined #minecrafthelp
#185 [13:07] <dani> recuperar meu minecraft PC
#186 [13:12] <dani> i can't recover my minecraft java edition even after i bought it
#187 [13:44] * Connor [webchat@in-67-236-38-183.dyn.embarqhsd.net] has joined #minecrafthelp
#188 [13:46] <Connor> Hello, i am an owner of a local server that has only me and a couple friends that are on it. I connect to my server fine, but when my friend tries to connect he gets an error message ( io.netty.channel.abstractchannel$annotatedconnectexception ) and we currently can't find a fix.
#189 [13:54] * bryceawysm [webchat@65.183.149.152] has joined #minecrafthelp
#190 [13:56] <bryceawysm> Hey so I cant login with the email i verified and i forgot the password to the mojang account
#191 [13:57] <bryceawysm> I have the email verification and password reset from mojang from mad long ago
#192 [14:01] * Da_PDOG [webchat@184-98-54-249.phnx.qwest.net] has joined #minecrafthelp
#193 [14:01] <Da_PDOG> Hello
#194 [14:01] <Da_PDOG> Can someone help me out with a crash report and trying to fix it?
#195 [14:06] * Da_PDOG [webchat@184-98-54-249.phnx.qwest.net] has joined #minecrafthelp
#196 [14:07] <Da_PDOG> Hello can anyone help me out with a crash? I have the crash report, I just don't know how to fix it
#197 [14:13] <bryceawysm> send a pastebin
#198 [14:23] <Greymagic27> bryceawysm, Hey. What happens when you try to login?
#199 [14:23] <Greymagic27> ??> Da_PDOG launcher/log-txt
#200 [14:23] <Mightyena> Da_PDOG: We need to see your full launcher log, which is created in the game directory.
#201 [14:23] <Mightyena> Da_PDOG: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#202 [14:27] <Da_PDOG> So you need the crash log in pastebin?
#203 [14:27] <Greymagic27> Da_PDOG, Yes please
#204 [14:27] <Da_PDOG> https://paste.ubuntu.com/p/B4zpcpsGHm/
#205 [14:29] <Greymagic27> Go into your launcher JVM arguments and change -Xmx2G to -Xmx4G
#206 [14:29] <Da_PDOG> AHH That's what it is
#207 [14:29] <Da_PDOG> I've had this crash before and i remembered I need to change something in my JVM, I just didn't remember what
#208 [14:29] <Da_PDOG> lemme try it
#209 [14:30] <Da_PDOG> Works for now, normally the crash didn't occur until a little while into me playing so I'll let you know if it crashed.
#210 [14:30] <Da_PDOG> Crashes*
#211 [14:31] <Greymagic27> Sounds good
#212 [14:31] * Diego [webchat@177.236.41.158] has joined #minecrafthelp
#213 [14:32] <Diego> Hi
#214 [14:32] <Diego> the last 8th of june I bought minecraft java edition
#215 [14:32] <Diego> but now i cant play it
#216 [14:32] <Diego> only the demo edition
#217 [14:32] <Greymagic27> ??> Diego account/send-email
#218 [14:32] <Mightyena> Diego: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
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#220 [14:34] * bryceawysm [webchat@65.183.149.152] has quit. (Quit: webchat.esper.net)
#221 [14:35] * VeryRecon [webchat@217-123-211-228.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#222 [14:35] * dani [webchat@177.9.77.131] has quit. (Quit: webchat.esper.net)
#223 [14:35] <VeryRecon> hello someone who can help me with something?
#224 [14:36] <Greymagic27> VeryRecon, Hi. What sort of thing?
#225 [14:37] <Da_PDOG> Lol
#226 [14:37] <Da_PDOG> guess he didnt need help
#227 [14:37] <VeryRecon> a problem with downloading the windows 10 version don't now if I am supposed to asked it here
#228 [14:37] <Greymagic27> VeryRecon, If I can't help you I'll direct you to a place that can help :)
#229 [14:41] <VeryRecon> I wanted to download the windows 10 version so I can play with a friend on console. So I went to the mojang site for a gift code but they don't have them anymore but it says that I bought minecraft at a period of time when it was free that I have the straight for a free download. maybe you can help me with this
#230 [14:41] <Greymagic27> VeryRecon, When did you buy java edition?
#231 [14:42] <VeryRecon> 23 Oktober 2011
#232 [14:42] <Greymagic27> ??> VeryRecon account/send-email
#233 [14:42] <Mightyena> VeryRecon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#234 [14:42] <Greymagic27> VeryRecon, Ask for a new code if yours isn't working
#235 [14:43] <VeryRecon> thanks for the help then I will try it there
#236 [14:43] <Greymagic27> VeryRecon, No problem!
#237 [14:46] * User [webchat@cpe-76-84-18-29.neb.res.rr.com] has joined #minecrafthelp
#238 [14:47] <User> Hey I'm having issues with my name change. On Mojang site I changed it but on the launcher it still the same. I did this yesterday by the way. Is there any way to fix this issue?
#239 [14:47] <Da_PDOG> Have you restarted your launcher
#240 [14:47] <Greymagic27> ??> User launcher/relog
#241 [14:47] <Mightyena> User: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#242 [14:48] <User> Okay now its fixed thank you very much.
#243 [14:48] <Greymagic27> :)
#244 [14:48] * User [webchat@cpe-76-84-18-29.neb.res.rr.com] has quit. (Client Quit)
#245 [14:54] * DavidGaming207 [webchat@190.156.61.199] has joined #minecrafthelp
#246 [15:00] * julian2 [webchat@63.79-161-26.customer.lyse.net] has joined #minecrafthelp
#247 [15:01] <julian2> hello
#248 [15:01] <julian2> ?
#249 [15:01] <DavidGaming207> Hello.
#250 [15:01] <julian2> ok so i bought minecraft java
#251 [15:02] <julian2> and my pc cant handle is
#252 [15:02] <julian2> it just crashes all the time
#253 [15:02] <DavidGaming207> Sorry, but i'm not an administrator. I'm a regular user, and cannot really help you.
#254 [15:02] <julian2> i know
#255 [15:03] <julian2> but do you now
#256 [15:03] * julian2 [webchat@63.79-161-26.customer.lyse.net] has quit. (Client Quit)
#257 [15:03] * kaitoharo [webchat@93.185.29.179] has joined #minecrafthelp
#258 [15:06] <kaitoharo> Hello, I get an error when entering the game through the launcher: The file could not be downloaded.
#259 [15:06] <kaitoharo> Name: patchy-1.1.jar
#260 [15:06] <kaitoharo> I don't have incompatible apps
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#262 [15:16] * Da_PDOG [webchat@184-98-54-249.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#263 [15:17] * Brandon [webchat@cpe-24-90-177-172.nyc.res.rr.com] has joined #minecrafthelp
#264 [15:17] <Brandon> Hi so I am unable to log in to my account, I do not remember the password and the account is tied to an email I no longer have access to anymore
#265 [15:18] * Brandon [webchat@cpe-24-90-177-172.nyc.res.rr.com] has quit. (Client Quit)
#266 [15:19] * Yodimario [webchat@50709770.static.ziggozakelijk.nl] has joined #minecrafthelp
#267 [15:20] <Yodimario> Hello when I try to log in on minecraft.net I cant click the log in button or i click it nothing happens
#268 [15:22] * seb [webchat@c-24-16-182-67.hsd1.wa.comcast.net] has joined #minecrafthelp
#269 [15:25] <Yodimario> so do u maybe have an idea
#270 [15:25] <Yodimario> because i cant login onto feed the beast either
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#276 [15:28] <seb> minecraft java edition has stopped working on my windows 10 system. Worked fine up through a few months ago, attempting to run it now immediately gives a C++ Runtime Error: abnormal program termination.
#277 [15:28] <seb> Have attempted repairing & reinstalling C++ redistributables 2005-2019 & .net 3.5, reinstalling minecraft, reinstalling java, cleaning up registry, updating gpu driver, updating windows, running program as admin, running in compatibility mode.
#278 [15:31] <urielsalis> hi seb
#279 [15:31] <urielsalis> A C++ error? Mind sharing a screenshot?
#280 [15:31] <seb> yes, one second
#281 [15:32] <seb> https://cdn.discordapp.com/attachments/149944536871731200/658059154115657729/unknown.png
#282 [15:32] <seb> https://cdn.discordapp.com/attachments/149944536871731200/658059154115657729/unknown.png
#283 [15:32] * urielsalis [~urielsali@irc.urielsalis.me] has left #minecrafthelp
#284 [15:32] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#285 [15:32] <urielsalis> seb one second
#286 [15:33] <Yodimario> do u guys perhaps have an idea why the log in button does nothing on minecraft.net
#287 [15:33] <urielsalis> seb, can you download the launcher from minecraft.net/download again?
#288 [15:34] <urielsalis> ??> Yodimario tools/hjt
#289 [15:34] <Mightyena> Yodimario: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#290 [15:34] <Mightyena> Yodimario: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#291 [15:34] <seb> urielsalis yeah i'll try.
#292 [15:35] <seb> urielsalis error persists.
#293 [15:36] <urielsalis> seb, can you try the alternate launcher there?
#294 [15:36] <Yodimario> https://gyazo.com/4d716d83035f242ae9e305058580a1b5
#295 [15:36] <Yodimario> i get this error when i click do a system scan and save a log file
#296 [15:36] <seb> urielsalis i tried both. same result
#297 [15:37] <urielsalis> Yodimario, click ok
#298 [15:37] <Yodimario> https://paste.ubuntu.com/p/97QzffP2cm/
#299 [15:37] <Yodimario> thats the link
#300 [15:37] <urielsalis> ??> seb tools/hjt
#301 [15:37] <Mightyena> seb: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#302 [15:37] <Mightyena> seb: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#303 [15:38] <urielsalis> ??> Yodimario info/mcleaks
#304 [15:38] <Mightyena> Yodimario: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#305 [15:38] <Mightyena> Yodimario: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#306 [15:38] <urielsalis> ??> Yodimario win/hosts/edit
#307 [15:38] <Mightyena> Yodimario: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#308 [15:38] <Mightyena> Yodimario: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#309 [15:39] <Yodimario> did that
#310 [15:40] <urielsalis> that was fast
#311 [15:40] <Yodimario> ye i opened the %SystemRoot%\System32\drivers\etc\hosts file
#312 [15:40] <Yodimario> wat do i do with that
#313 [15:40] <urielsalis> <Mightyena> Yodimario: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#314 [15:41] <Yodimario> so i remove all the lines containing mojang?
#315 [15:42] <Yodimario> and what tool?
#316 [15:42] <urielsalis> yes
#317 [15:42] <urielsalis> mcleaks
#318 [15:42] <Yodimario> its not in the document
#319 [15:42] <urielsalis> did you delete both lines containing Mojang from the file?
#320 [15:43] <Yodimario> yes
#321 [15:43] <urielsalis> Yodimario, save the file
#322 [15:43] <Yodimario> they were 2 different servers
#323 [15:43] <Yodimario> ai chill it works
#324 [15:43] <Yodimario> thanks guys
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#327 [16:00] * brar [webchat@host-185-41-130-176.strzyzowski.net] has quit. (Client Quit)
#328 [16:01] <seb> urielsalis https://paste.ubuntu.com/p/SpTrhKCwvD/
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#331 [16:34] <seb> headed to work, will check for responses when i get back, thanks in advance to advice given while i'm out
#332 [16:39] * opmc [~op@bl18-37-205.dsl.telepac.pt] has joined #minecrafthelp
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#335 [16:45] * Spicciolo98 [webchat@37.161.183.209] has joined #minecrafthelp
#336 [16:46] <Spicciolo98> Hello, i can't claim my free minecraft for Windows code
#337 [16:46] <Spicciolo98> Windows 10*
#338 [16:58] * VeryRecon [webchat@217-123-211-228.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#339 [16:59] <Spicciolo98> Hello
#340 [17:23] * Spicciolo98 [webchat@37.161.183.209] has joined #minecrafthelp
#341 [17:24] <Spicciolo98> Hello, i can't claim my free minecraft 10 for Windows code
#342 [17:24] <Spicciolo98> How van i do
#343 [17:24] <Spicciolo98> Can,*
#344 [17:24] <Spicciolo98> It gives to my error
#345 [17:26] * Rikkusu [webchat@pool-74-105-203-165.nwrknj.fios.verizon.net] has joined #minecrafthelp
#346 [17:26] <Spicciolo98> Hello, i can't claim my free minecraft 10 for Windows code
#347 [17:27] <Spicciolo98> It gives to me error
#348 [17:27] <Rikkusu> Okay, so I haven't logged into my Minecraft account in almost a year and I haven't had access to my email address since my mother lost her password is there a way I can transfer emails?
#349 [17:28] <Spicciolo98> How can i claim my free code for minecraft windows 10, it gives to me the error
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#351 [17:32] * Rikkusu [webchat@pool-74-105-203-165.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#352 [17:47] * Gingercat54 [webchat@c-98-209-111-90.hsd1.mi.comcast.net] has joined #minecrafthelp
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#354 [17:51] * Gingercat54 [webchat@c-98-209-111-90.hsd1.mi.comcast.net] has joined #minecrafthelp
#355 [17:52] <Gingercat54> I logged into my account and it wants me to rebuy the game ive had this account since 2014
#356 [17:53] <Gingercat54> minecraft accounts dont expire do they?
#357 [17:56] * Gingercat54 [webchat@c-98-209-111-90.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#358 [18:12] * Saieczeq [webchat@dynamic62-133-136-036.ostnet.pl] has joined #minecrafthelp
#359 [18:12] <Saieczeq> hi
#360 [18:13] <Saieczeq> i think someone stole my account and change my gmail
#361 [18:13] <Saieczeq> can you help me with that
#362 [18:14] <Saieczeq> i just opened minecraft and i get information that i get logged out
#363 [18:15] <Saieczeq> i writed the right password and right email but cant change password because someone changed email on my account
#364 [18:34] * opmc [~op@bl18-37-205.dsl.telepac.pt] has quit. (Quit: Leaving)
#365 [19:12] * T3RM1N8ER [webchat@33.sub-174-237-0.myvzw.com] has joined #minecrafthelp
#366 [19:13] <T3RM1N8ER> hey, I keep getting "Failed to verify username" when I try to log into a server. I have logged out and back in many times and still no change
#367 [19:15] * edoo [webchat@75.174.235.89] has joined #minecrafthelp
#368 [19:16] <edoo> please help me
#369 [19:16] <edoo> I can't log in and I already paid for the game and it wont let me play the full game
#370 [19:17] <edoo> can I have some help?
#371 [19:17] <edoo> please :)
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#373 [19:25] * lily [webchat@75.174.235.89] has joined #minecrafthelp
#374 [19:25] <lily> I need some help with my account.
#375 [19:25] <lily> Could anyone help me please. :)
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#377 [19:41] * DeAndreCArte [webchat@avator-mirgorod.opticline.com.ua] has joined #minecrafthelp
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#379 [19:56] * goof [webchat@104.137.89.17] has joined #minecrafthelp
#380 [19:58] <goof> hey! i'm trying to log into my account but i don't have any kind of access to the email i used for it, and i was very young when i created it so i don't remember my security questions.
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#383 [20:20] * Leonard [webchat@c-98-227-212-207.hsd1.in.comcast.net] has joined #minecrafthelp
#384 [20:22] <Leonard> Everytime I've tried to start my launcher it keeps giving me the "oops can't connect to the internet" even though I'm connected to the internet also tried different ways to solve this.
#385 [20:25] * falloutgod0074 [webchat@pool-71-244-172-208.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#386 [20:28] * Travis [webchat@192.182.163.43] has joined #minecrafthelp
#387 [20:30] <Travis> I launch the game and it crashes before it opens all the way. Says error occurred and crashed the game. the output log says error occurred during ititialization of VM
#388 [20:31] <Travis> Crashes with exit code 1
#389 [20:36] * SolarStep [webchat@c-73-97-210-254.hsd1.wa.comcast.net] has joined #minecrafthelp
#390 [20:37] <SolarStep> I just downloaded minecraft java edition and it won't load
#391 [20:41] <SolarStep> Minecraft won't load and i just downloaded it
#392 [20:42] * SolarStep [webchat@c-73-97-210-254.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#393 [20:53] * ChulitoGamer [webchat@152.171.10.20] has joined #minecrafthelp
#394 [20:53] <ChulitoGamer> Hi
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#396 [20:54] * Spirit_E [webchat@c-73-98-39-6.hsd1.nm.comcast.net] has joined #minecrafthelp
#397 [20:54] <ChulitoGamer> Hi
#398 [20:55] <Spirit_E> Hello! I had an issue with my minecraft, it will let me log in but only under offline, I have tried manything but I was unable to fix it, anyone know what is wrong?
#399 [20:55] <ChulitoGamer> My problem is that when I enter minecraft the game locks and does not let me play
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#404 [21:24] * Angela [webchat@c-98-196-153-27.hsd1.tx.comcast.net] has joined #minecrafthelp
#405 [21:24] <Angela> The launcher won't load and I disabled any anti viruses or firewalls
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#407 [21:34] * hi_there [webchat@S0106602ad08195a5.va.shawcable.net] has joined #minecrafthelp
#408 [21:35] <hi_there> how can i get my mc launcher to open, it doesnt open and the icon appears for a split second, on macbook air
#409 [21:49] * Boadie [webchat@cpe-174-96-109-157.neo.res.rr.com] has joined #minecrafthelp
#410 [21:50] <Boadie> I cant log into my account, i think i had a problem with migration
#411 [22:01] * Luca [webchat@101.164.51.92] has joined #minecrafthelp
#412 [22:02] <Luca> I need help with my account after migration occurred
#413 [22:49] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#415 [23:33] * kerr [webchat@pool-98-109-174-171.nwrknj.fios.verizon.net] has joined #minecrafthelp
#416 [23:33] <kerr> hey
#417 [23:49] * rrivera18 [webchat@c-98-252-201-131.hsd1.ga.comcast.net] has joined #minecrafthelp
#418 [23:50] <rrivera18> i have been try to open the app but it does not work
#419 [23:50] <CubeTheThird> rrivera18, what happens?
#420 [23:51] <rrivera18> when i click on the minecraft on the game it just load and then notihng
#421 [23:52] <CubeTheThird> rrivera18, do you mean the game launcher does not load, or the game itself?
#422 [23:52] <rrivera18> the launcher
#423 [23:52] <CubeTheThird> rrivera18, can you open the .minecraft folder?
#424 [23:52] <rrivera18> sure
#425 [23:52] <CubeTheThird> rrivera18, there, find and delete the launcher_profiles.json file
#426 [23:53] * Questionable [webchat@116-250-219-120.pool.activ8me.net.au] has joined #minecrafthelp
#427 [23:54] <Questionable> does anyone know what to do if the launcher shuts down unexpectedly and won't open again?
#428 [23:54] <CubeTheThird> Questionable, can you open your .minecraft folder?
#429 [23:55] <Questionable> I'm not sure, let me see
#430 [23:56] * Questionable [webchat@116-250-219-120.pool.activ8me.net.au] has quit. (Client Quit)
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