#1 [00:01] * Bogdan [webchat@c-73-223-36-240.hsd1.ca.comcast.net] has joined #minecrafthelp
#2 [00:01] <Bogdan> Hello! Iam having trouble playing anything online related with my friends
#3 [00:01] <Bogdan> i cant join realms or server
#4 [00:01] <Bogdan> my game is up to date
#5 [00:01] <Bogdan> and i dont understand what is going on
#6 [00:26] * Andrio [Andrio@questers-rest.andriocelos.net] has joined #minecrafthelp
#7 [00:31] * Austinpowers6 [webchat@173.216.124.138] has joined #minecrafthelp
#8 [00:32] <Austinpowers6> I was trying to get a windows 10 edition for free and it said there isnt any codes available. Im trying to play with a buddy on the xbox 1 but i cant due to this issue. Im not buying the game a second time.
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#11 [00:55] <seb> urielsalis was helping me with this yesterday, i've done some additional testing and found the problem, but am unsure of a solution. log of yesterday: <https://pastebin.com/xW9ErLDq>.
#12 [00:55] <seb> i created a second user account, local, admin, and it worked with 0 issue. so it seems to be an account permissions error of some kind. but am not sure how that's possible.
#13 [01:03] <Austinpowers6> not sure if that was a response to my question but it doesnt even relate to the probelm i asked about
#14 [01:06] * SyCo_Death [webchat@c-98-230-217-7.hsd1.nm.comcast.net] has joined #minecrafthelp
#15 [01:08] <SyCo_Death> Hi each time I open the Minecraft launcher, it says make sure your online and try again? even though my computer is connected to the internet. ive tried restarting the application, the computer and the router. ive also deleted the application and reinstalled it and it worked once then it happened again
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#17 [02:01] * asd [webchat@24-181-132-66.dhcp.knwc.wa.charter.com] has joined #minecrafthelp
#18 [02:01] <asd> hi
#19 [02:01] <asd> hi
#20 [02:01] <asd> llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
#21 [02:17] * Maciej [webchat@31.179.187.114] has joined #minecrafthelp
#22 [02:20] <Maciej> Hello, two years ago I've bought minecraft. In the minetime I've changed e-mail address and I don't have no access to old one any more. How I can get back access to my account if I have only transaction ID
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#24 [02:37] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
#25 [02:38] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#26 [02:54] * lite [webchat@123203170163.ctinets.com] has joined #minecrafthelp
#27 [02:54] <lite> hello
#28 [02:55] <lite> anyone help me
#29 [02:55] <lite> ?
#30 [02:55] <lite> well
#31 [02:55] <lite> my minecraft launcher dint work out
#32 [02:55] <lite> when i press play
#33 [02:55] <lite> after a while
#34 [02:56] <lite> it pops eror
#35 [02:56] <lite> like evrytime
#36 [02:56] <lite> so
#37 [02:56] <lite> can u guys help me
#38 [03:34] * Maciej [webchat@31.179.187.114] has quit. (Quit: webchat.esper.net)
#39 [03:36] * chifou_playeur67 [webchat@147.55.202.77.rev.sfr.net] has joined #minecrafthelp
#40 [03:40] * chifou_playeur67 [webchat@147.55.202.77.rev.sfr.net] has quit. (Client Quit)
#41 [04:04] <Greymagic27> ??> lite launcher/log-txt
#42 [04:04] <Mightyena> lite: We need to see your full launcher log, which is created in the game directory.
#43 [04:04] <Mightyena> lite: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#45 [04:19] * Austinpowers6 [webchat@173.216.124.138] has quit. (Quit: webchat.esper.net)
#46 [04:19] <l_Fabian_l> Hello, I can’t log into my account. The last time I probably came in when version 1.7.10 was released). If I remember everything correctly, the account was tied to the mail serdxzaq@gmail.com but now I was even able to register a new account for this mail, I don’t have a transaction id, the game was activated using a gift code. Can you help me with
#47 [04:19] <l_Fabian_l> the restoration of the account, or at least give a tip what should I do?
#48 [04:20] * l_Fabian_l [webchat@93.171.225.49] has quit. (Client Quit)
#49 [04:28] * some_guy [webchat@udp082664uds.hawaiiantel.net] has joined #minecrafthelp
#50 [04:28] <some_guy> why cant i log in
#51 [04:29] <some_guy> i type in my info and i press log in but nothing happens
#52 [04:29] <Greymagic27> ??> some_guy tools/hjt
#53 [04:29] <Mightyena> some_guy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#54 [04:29] <Mightyena> some_guy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#56 [04:37] * Pud [webchat@71.225.91.203.sta.wbroadband.net.au] has joined #minecrafthelp
#57 [04:38] * Pud [webchat@71.225.91.203.sta.wbroadband.net.au] has quit. (Client Quit)
#58 [04:44] * Leong [webchat@175.143.169.111] has joined #minecrafthelp
#59 [04:44] <Leong> Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 1 is below server threshold of 256
#60 [04:44] <Leong> i have this problem
#61 [04:44] <Leong> everytime i play minecraft
#62 [04:44] <Leong> multiplayer
#63 [04:47] <Greymagic27> Leong, Hi. Are you using any resourcepacks?
#64 [04:56] <Leong> nope
#65 [04:56] <Leong> it actually alot of error sometime diffrent errors
#66 [04:57] <Greymagic27> Leong, Could you try reducing your render distance to 2, then joining a server?
#67 [05:06] * Maxzzzie [webchat@ip9135cd03.speed.planet.nl] has joined #minecrafthelp
#68 [05:06] * Maxzzzie [webchat@ip9135cd03.speed.planet.nl] has quit. (Client Quit)
#69 [05:22] <Leong> i have try no diffrence
#70 [05:23] * asd [webchat@24-181-132-66.dhcp.knwc.wa.charter.com] has quit. (Quit: webchat.esper.net)
#71 [06:16] * SepremoCraft [webchat@bl14-61-33.dsl.telepac.pt] has joined #minecrafthelp
#72 [06:17] <SepremoCraft> I have a Mac and my Minecraft won't open.
#73 [06:18] * SepremoCraft [webchat@bl14-61-33.dsl.telepac.pt] has quit. (Client Quit)
#74 [06:24] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#75 [06:35] * james [webchat@cpc89766-seve26-2-0-cust8.13-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#76 [06:56] * changemeryan3012 [webchat@206-55-190-153.fttp.usinternet.com] has joined #minecrafthelp
#77 [07:00] <changemeryan3012> After leaving my game running overnight while connected to my vanilla server, it crashed with exit code 9. What does this mean, and how do I fix it?
#78 [07:01] <changemeryan3012> MC 1.15.1, launcher was downloaded for ubuntu yesterday
#79 [07:02] * changemeryan3012 [webchat@206-55-190-153.fttp.usinternet.com] has quit. (Quit: webchat.esper.net)
#80 [07:16] * sasha [webchat@99-97-210-49.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#81 [07:17] <sasha> "Java Quit Unexpectedly" 1.15.1 (Mac OS 10.15.2 Catalina)
#82 [07:17] <sasha> https://paste.ubuntu.com/p/Kykmh82DWb/
#83 [07:23] * srpipo7 [webchat@123.red-79-148-184.dynamicip.rima-tde.net] has joined #minecrafthelp
#84 [07:24] <srpipo7> hello?
#85 [07:24] <sasha> hello
#86 [07:24] <srpipo7> who can help me?
#87 [07:24] <sasha> You'll have to wait I've been waiting. Just post your issue
#88 [07:26] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. (Ping timeout: 190 seconds)
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#90 [07:35] * Leong [webchat@175.143.169.111] has joined #minecrafthelp
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#92 [07:37] <Leong> internal exception io.netty.handler.codex.decoderexception: java.io.ioexception:packet was larger than expected
#93 [07:37] <Leong> i always have this isuss when i play multiplayer
#94 [07:37] <Leong> Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 1 is below server threshold of 256
#95 [07:37] <Leong> sometimes is this
#96 [07:50] * zisis [webchat@adsl-187.91.140.91.tellas.gr] has joined #minecrafthelp
#97 [07:51] <zisis> i have a problem with my account.
#98 [07:52] * srpipo7 [webchat@123.red-79-148-184.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#99 [07:54] <zisis> can someone help me?
#100 [07:54] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#101 [07:55] * JoyCon-nor [webchat@99-132-115-118.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#102 [07:55] * Xeyame [~Xeyame@server-739prx.xeya.me] has quit. (Client Quit)
#103 [07:55] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#104 [07:56] <zisis> please?
#105 [07:56] <JoyCon-nor> I'm having some trouble launching Minecraft: Java Edition on my PC. Whenever I try to run it, it shows the loading sign on my cursor but then stops and does nothing else. I've tried uninstalling and reinstalling it, but it has not worked. Could someone please help me?
#106 [07:57] * Xeyame [~Xeyame@server-739prx.xeya.me] has quit. (Client Quit)
#107 [07:58] <zisis> JoyCon-nor i dont think soeone will help you
#108 [07:58] <JoyCon-nor> Thanks...?
#109 [07:58] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Read error: Connection reset by peer)
#110 [07:58] <zisis> why are you thanking me
#111 [07:59] <zisis> i have been waiting for about 5 mins and no one is responding
#112 [07:59] <JoyCon-nor> It was sarcastic, it wasn't really needed to say that
#113 [07:59] <zisis> who told you to come here?
#114 [07:59] <JoyCon-nor> I found it online, why?
#115 [08:00] <zisis> i msged mojang support to help me with an account problem, and they told me to come here
#116 [08:00] <Leong> i have waited 1 hour :)
#117 [08:00] <JoyCon-nor> At the top, it says "We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours." So we should just be patient
#118 [08:00] <Greymagic27> JoyCon-nor, Hi. See if the workaround here helps at all: https://bugs.mojang.com/browse/MCL-12561
#119 [08:00] <Greymagic27> ??> Leong win/reinst
#120 [08:00] <Mightyena> Leong: You may need to reinstall the locally installed files that Minecraft puts into place.
#121 [08:00] <Mightyena> Leong: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#122 [08:01] <Greymagic27> zisis, As we're only volunteers we can't help with account issues. You'll need to wait for a reply from mojang
#123 [08:01] * Al3sh [webchat@213.235.76.176] has joined #minecrafthelp
#124 [08:01] * Al3sh [webchat@213.235.76.176] has quit. (Client Quit)
#125 [08:02] <JoyCon-nor> I don't see any folders called .minecraft , how can I reinstall it?
#126 [08:02] <Greymagic27> ??> JoyCon-nor win/.minecraft
#127 [08:02] <Mightyena> JoyCon-nor: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#128 [08:02] <Greymagic27> JoyCon-nor, See if that works ^
#129 [08:02] <Leong> ok i will try
#130 [08:02] <Leong> thanks
#131 [08:03] <JoyCon-nor> I did that, but when I clicked OK, it doesn't show anything called .minecraft
#132 [08:03] <Greymagic27> JoyCon-nor, Can I ask, where did you get the game from?
#133 [08:03] <JoyCon-nor> Wait, nevermind, sorry!
#134 [08:03] <Greymagic27> *thumbs up*
#135 [08:04] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#136 [08:05] <JoyCon-nor> Thank you so much for helping me out! It works now : )
#137 [08:05] * JoyCon-nor [webchat@99-132-115-118.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#138 [08:10] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#139 [08:15] <zisis> this is my issue.I just psoted it on the bug tracker https://bugs.mojang.com/browse/WEB-1710
#140 [08:16] <Greymagic27> ??> zisis tools/hjt
#141 [08:16] <Mightyena> zisis: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#142 [08:16] <Mightyena> zisis: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#143 [08:17] * Jake_Evans_ [~Jake_Evan@noc.creeper.host] has joined #minecrafthelp
#144 [08:17] <zisis> why should i do that?
#145 [08:18] <zisis> couldnt this leak all my personal information?
#146 [08:18] <Greymagic27> zisis, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#147 [08:19] <Greymagic27> The only bit of personal information we can see is your PC name, which you can edit in the notepad file
#148 [08:19] * Jake_Evans [~Jake_Evan@noc.creeper.host] has quit. (Ping timeout: 190 seconds)
#149 [08:19] <zisis> all this happened in minecraft.net it is nothing inside my pc(i hope so)
#150 [08:20] <Greymagic27> zisis, Programs blocking the login servers for minecraft.net/account.mojang.com isn't that uncommon believe it or not. I'd like to make sure it isn't the case here so we can rule out incompatible software before you go onto email mojang
#151 [08:20] <zisis> ok
#152 [08:20] <zisis> and i already emailed mojang
#153 [08:20] <zisis> anyway
#154 [08:22] <zisis> it says taht some files inside your computer arent allowed to be scanned
#155 [08:22] <zisis> but i guess thsoe are the microsoft files
#156 [08:22] <Greymagic27> zisis, Close the tool and run it as administrator :)
#157 [08:24] <zisis> thank you
#158 [08:24] <zisis> https://paste.ubuntu.com/p/sywkttV36F/
#159 [08:25] <Greymagic27> zisis, There's a few things I'd like you to do. Once you've finished following this first step please stay so I can give you the second
#160 [08:25] <Greymagic27> ??> zisis win/hosts/edit
#161 [08:25] <Mightyena> zisis: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#162 [08:25] <Mightyena> zisis: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#163 [08:25] <Greymagic27> zisis, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#164 [08:27] <zisis> ok...
#165 [08:28] * Leong [webchat@175.143.169.111] has quit. (Quit: webchat.esper.net)
#166 [08:29] <zisis> this is a log.even if i edit it, it doesnt remove it from the main computer.
#167 [08:29] <zisis> but ill give it a go
#168 [08:29] <Greymagic27> zisis, What do you mean? If you edit your hosts file and save it, it will remove the MCLeak entries from your whole PC
#169 [08:29] <zisis> ok
#170 [08:30] <zisis> these 2 lines contain the only mojang stuff i could find
#171 [08:30] <zisis> O1 - Hosts: 35.156.90.191 authserver.mojang.com
#172 [08:30] <zisis> O1 - Hosts: 35.156.90.191 sessionserver.mojang.com
#173 [08:30] <Greymagic27> Remove the whole of that line, including the IP
#174 [08:30] <Greymagic27> Once you've done that, save the file and proceed to change your Minecraft password
#175 [08:30] <zisis> ok
#176 [08:31] <zisis> so i should leave it as authserver..com?
#177 [08:31] <zisis> without the mojang word
#178 [08:32] <Greymagic27> No, remove the whole line
#179 [08:33] <zisis> saved it
#180 [08:33] <zisis> now what
#181 [08:33] <Greymagic27> zisis, Go ahead and change your Minecraft password then run this tool
#182 [08:33] <Greymagic27> ??> zisis av/adwcleaner
#183 [08:33] <Mightyena> zisis: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#184 [08:33] <Mightyena> zisis: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#185 [08:34] <zisis> is it emergency to do it right now? or i could do this later
#186 [08:34] <Greymagic27> zisis, If you want to remove the malware now then do it now :P
#187 [08:34] <zisis> i just odnt have a lot of time
#188 [08:35] <Greymagic27> It's quick to do, ETA 5 minutes for it?
#189 [08:36] <zisis> ok
#190 [08:39] <zisis> resetted the pass
#191 [08:39] <zisis> now what do i do
#192 [08:42] <zisis> +greymagic27
#193 [08:43] <zisis> i am sorry
#194 [08:43] <zisis> i must leave
#195 [08:44] <Greymagic27> zisis, Run adwcleaner when you get a chance
#196 [08:44] <zisis> see u soon :D
#197 [08:44] * zisis [webchat@adsl-187.91.140.91.tellas.gr] has quit. (Quit: webchat.esper.net)
#198 [08:45] * NoahsNotHere [webchat@64-148-244-87.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#199 [08:49] <NoahsNotHere> Hi I was coming here to see about a refund on my purchase of Minecraft Java Edition. So I may need a rederication to the billing department. The reason I am asking is because whenever I am trying to do anything with my minecraft Java edition there is always a problem. Overall I am very unsatsified with what I got. To name a few, mods dont work (I k
#200 [08:49] <NoahsNotHere> now that is no you guys just thought I would mention it), I have the old version of the launcher, and it does not work offline. And this is what makes me mad. Java edition just happens to be the one edition that IS NOT CROSSPLAY? why even have it? If i could have a refund or be transfered to a Windows 10 edition that would be great.
#201 [08:50] <Greymagic27> NoahsNotHere, Hey. Here's the information about how you can get a refund:
#202 [08:50] <Greymagic27> ??> NoahsNotHere account/refund
#203 [08:50] <Mightyena> NoahsNotHere: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#204 [09:02] <NoahsNotHere> What if it is after 15 days?
#205 [09:02] <Greymagic27> Email them regardless, they may still grant you a refund
#206 [09:03] <NoahsNotHere> ok awesome thank you
#207 [09:13] * changemeryan3012 [webchat@206-55-190-153.fttp.usinternet.com] has joined #minecrafthelp
#208 [09:14] * changemeryan3012 [webchat@206-55-190-153.fttp.usinternet.com] has quit. (Client Quit)
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#210 [09:30] * Ismael [webchat@201.247.102.120] has quit. (Quit: webchat.esper.net)
#211 [09:49] * HeroGamer2 [webchat@pool-68-134-22-187.bltmmd.fios.verizon.net] has joined #minecrafthelp
#212 [09:49] <HeroGamer2> hello
#213 [09:50] <HeroGamer2> I was guareenteed a code for minecraft Windows 10 and it gives me an error message when trying to receive.
#214 [09:52] * Dby [webchat@loc33-1-78-220-231-209.fbx.proxad.net] has joined #minecrafthelp
#215 [09:52] <Dby> hello
#216 [09:52] <HeroGamer2> hi
#217 [09:52] <HeroGamer2> I was guaranteed a code for Minecraft Windows 10 and when trying to receive I get an error message.
#218 [09:53] <Greymagic27> ??> HeroGamer2 account/send-email
#219 [09:53] <Mightyena> HeroGamer2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#220 [09:53] <HeroGamer2> Ive already sent 2
#221 [09:53] <HeroGamer2> no reply
#222 [09:53] <Greymagic27> HeroGamer2, Wait for a reply. Don't send anymore
#223 [09:53] * Dby [webchat@loc33-1-78-220-231-209.fbx.proxad.net] has quit. (Client Quit)
#224 [09:54] <HeroGamer2> Can't I send proof and then I get code?
#225 [09:54] <Greymagic27> Only mojang can give you a new code
#226 [09:54] <HeroGamer2> yeah thats what I mean
#227 [09:54] <HeroGamer2> can I send mojang proof and get new code?
#228 [09:55] <Greymagic27> Wait for them to reply to the first email they sent. If they require proof they'll say so
#229 [09:55] <HeroGamer2> its been over a month
#230 [09:55] <Greymagic27> HeroGamer2, It may take some time. Remember it's the christmas holiday period as well
#231 [09:56] <HeroGamer2> yeah I know that but at the same time a month ago Christmas wasnt close
#232 [09:56] <Greymagic27> Their current backlog is 1-2 months
#233 [09:56] <HeroGamer2> do you know when the problem will be fixed?
#234 [10:07] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#235 [10:09] * frank14b [webchat@tsrvpq3101w-lp130-02-76-68-229-60.dsl.bell.ca] has joined #minecrafthelp
#236 [10:10] <frank14b> can't connect on my accont
#237 [10:10] <frank14b> forgot passeword work
#238 [10:10] <frank14b> francis-b-14@hotmail.com
#239 [10:11] <frank14b> can you send new passeword please
#240 [10:28] <Greymagic27> ??> frank14b account/send-email
#241 [10:28] <Mightyena> frank14b: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#242 [10:33] <frank14b> just send new passe word please
#243 [10:34] <Greymagic27> frank14b, We're only volunteers and have no hold over accounts. You need to email mojang and then wait for a reply
#244 [11:28] * plinkomode [webchat@c-73-251-191-205.hsd1.va.comcast.net] has joined #minecrafthelp
#245 [11:29] <plinkomode> Are ravagers supposed to deal damage to your character through wood blocks?
#246 [11:29] <plinkomode> if not, i just lost my hardcore world on a glitch
#247 [11:29] <Greymagic27> plinkomode, Sounds like a bug to me. Search for it on bugs.mojang.com/, if there's no report go ahead and make one :)
#248 [11:30] <plinkomode> is there a way to bring a hardcore world back if you lose bc of a bug or am i SOL there?
#249 [11:31] <Greymagic27> No way to bring it back I'm afraid
#250 [11:32] * blarneying [~Lim-Dul@143.137.207.226] has quit. (Ping timeout: 190 seconds)
#251 [11:34] <plinkomode> thats very sad
#252 [11:34] <plinkomode> :'(
#253 [12:17] * opmc [~op@bl18-37-205.dsl.telepac.pt] has joined #minecrafthelp
#254 [12:18] * MGFR_Will_FFS [webchat@47.196.216.146] has joined #minecrafthelp
#255 [12:18] <MGFR_Will_FFS> im have a server connection error
#256 [12:19] * MGFR_Will_FFS [webchat@47.196.216.146] has quit. (Client Quit)
#257 [12:21] * C [webchat@138.23.117.91.dynamic.reverse-mundo-r.com] has joined #minecrafthelp
#258 [12:21] <C> hi
#259 [12:22] * GlJoeee [webchat@47.196.216.146] has joined #minecrafthelp
#260 [12:22] <C> i have a problem with payments
#261 [12:22] * GlJoeee [webchat@47.196.216.146] has quit. (Client Quit)
#262 [12:23] * C [webchat@138.23.117.91.dynamic.reverse-mundo-r.com] has quit. (Client Quit)
#263 [12:23] * HH [webchat@47.196.216.146] has joined #minecrafthelp
#264 [12:23] <HH> im having connection server errors
#265 [12:24] * HH [webchat@47.196.216.146] has quit. (Client Quit)
#266 [12:41] * zisis [webchat@adsl-214.91.140.91.tellas.gr] has joined #minecrafthelp
#267 [12:41] <zisis> hello
#268 [12:42] <zisis> will we continue the thing?
#269 [13:00] * Jake_Evans_ [~Jake_Evan@noc.creeper.host] has quit. (Read error: Connection reset by peer)
#270 [13:00] <zisis> can someone help me ?
#271 [13:01] <zisis> Lord_Ralex
#272 [13:05] <zisis> noooo
#273 [13:06] <zisis> Greymagic27
#274 [13:07] * stellarstead_ [~blonk@cpe-75-82-2-49.socal.res.rr.com] has joined #minecrafthelp
#275 [13:08] * stellarstead [~blonk@cpe-75-82-2-49.socal.res.rr.com] has quit. (Ping timeout: 204 seconds)
#276 [13:09] * Bloheey [webchat@ip-067-095-101-092.static.atnet.ru] has joined #minecrafthelp
#277 [13:09] <Bloheey> Hello
#278 [13:09] <Bloheey> Plz help
#279 [13:09] <Bloheey> https://i.imgur.com/uUylnYu.png
#280 [13:11] * Eric [webchat@107.152.104.243] has joined #minecrafthelp
#281 [13:12] <zisis> they won't hear you
#282 [13:12] <zisis> i thin kthey're busy rn
#283 [13:13] <Bloheey> https://i.imgur.com/vxAbDY2.png
#284 [13:13] * Eric [webchat@107.152.104.243] has quit. (Client Quit)
#285 [13:16] * stellarstead [~blonk@cpe-75-82-2-49.socal.res.rr.com] has joined #minecrafthelp
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#287 [13:19] * Bloheey [webchat@ip-067-095-101-092.static.atnet.ru] has quit. (Quit: webchat.esper.net)
#288 [13:26] * Simon [webchat@ool-4a5986f4.dyn.optonline.net] has joined #minecrafthelp
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#291 [13:39] * norrscosplay [webchat@90.169.236.193] has joined #minecrafthelp
#292 [13:39] <norrscosplay> hi i need help i paid for the game but it said error and asked me to pay again i didnt receive any code or game nowhere
#293 [13:54] * saiko [webchat@ip70-191-108-97.tu.ok.cox.net] has joined #minecrafthelp
#294 [13:56] <saiko> hi i jest got java for pc and downloaded the launcher my login is right but it times me out and says make sure your online
#295 [14:00] * saiko [webchat@ip70-191-108-97.tu.ok.cox.net] has quit. (Quit: webchat.esper.net)
#296 [14:00] * Pluto [webchat@104-63-252-203.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#297 [14:01] <Pluto> Hello, I was wondering if the PS4 version of Minecraft is cross-play compatible with Mac iOS?
#298 [14:03] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#299 [14:03] <macra99> whenever i join a server it says: internal exception java.io.ioexception an existing connection was forcibly closed
#300 [14:03] <Pluto> Is that local or online?
#301 [14:04] <macra99> online
#302 [14:05] * Pluto [webchat@104-63-252-203.lightspeed.sndgca.sbcglobal.net] has quit. (Client Quit)
#303 [14:09] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#304 [14:09] <macra99> whenever i join a server it says: internal exception java.io.ioexception an existing connection was forcibly closed
#305 [14:12] * hurdl [webchat@ipbcc085dc.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#306 [14:13] <hurdl> hello?
#307 [14:14] <hurdl> i want to install minecraft windows 10 edition but i dont recieve any code. i can get it for free but everytime i click on "claim" i dont get th code
#308 [14:15] * zisis [webchat@adsl-225.91.140.89.tellas.gr] has joined #minecrafthelp
#309 [14:15] <zisis> so?
#310 [14:15] <zisis> Greymagic27
#311 [14:15] * macra99 [webchat@91.85.41.81] has quit. (Quit: webchat.esper.net)
#312 [14:16] * zisis [webchat@adsl-225.91.140.89.tellas.gr] has quit. (Client Quit)
#313 [14:16] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#314 [14:16] <macra99> whenever i join a server it says: internal exception java.io.ioexception an existing connection was forcibly closed
#315 [14:18] <norrscosplay> hi i need help i paid for the game but it said error and asked me to pay again i didnt receive any code or game nowhere
#316 [14:22] <macra99> whenever i join a server it says: internal exception java.io.ioexception an existing connection was forcibly closed
#317 [14:25] * norrscosplay [webchat@90.169.236.193] has quit. (Quit: webchat.esper.net)
#318 [14:25] * hurdl [webchat@ipbcc085dc.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#319 [14:26] * matheus [webchat@191.30.167.119] has joined #minecrafthelp
#320 [14:27] <matheus> Hello, I had an old account that was linked to an old email address that does not exists anymore
#321 [14:28] <matheus> I would like to recover this account
#322 [14:28] <matheus> (I don't remember the password)
#323 [14:29] * matheus [webchat@191.30.167.119] has quit. (Client Quit)
#324 [14:30] * matheus [webchat@191.30.167.119] has joined #minecrafthelp
#325 [14:31] <matheus> Hello, I had an old account that was linked to an old email address that does not exists anymore. I would like to recover this account. (I don't remember the password)
#326 [14:33] * matheus [webchat@191.30.167.119] has quit. (Client Quit)
#327 [14:38] * LukeyisLukey [webchat@148.170.144.213] has joined #minecrafthelp
#328 [14:39] <LukeyisLukey> hi, I have just changed my username and skin in Minecraft java edition. But now when I am trying to get into a server, it tells me I am not authenticated with Minecraft .net
#329 [14:41] * LukeyisLukey [webchat@148.170.144.213] has quit. (Client Quit)
#330 [14:42] * dy [webchat@pD95E2585.dip0.t-ipconnect.de] has joined #minecrafthelp
#331 [14:43] <dy> refund java edition
#332 [14:44] * dy [webchat@pD95E2585.dip0.t-ipconnect.de] has quit. (Client Quit)
#333 [14:48] * lauren3 [webchat@05430792.skybroadband.com] has joined #minecrafthelp
#334 [14:49] <lauren3> are realms under maintenance or is mine just messing around bc no ones been on in a while?
#335 [15:00] * Rem [webchat@c-24-18-126-97.hsd1.wa.comcast.net] has joined #minecrafthelp
#336 [15:02] <Rem> Hello, this is my first time doing this so I apologize if I should be seeking help elsewhere. I havent played minecraft in a while and decided to boot it up. However, no matter what version i select, it always ends up crashing once it gets to the menu screen, and wont let me view a crash report. I keep clicking and nothing pops up, and the problem
#337 [15:02] <Rem> has been persistent for the past 2 days
#338 [15:03] <Rem> Any idea why it just keeps constantly crashing with no report, and what I could do to fix this?
#339 [15:03] <Rem> Any idea why it just keeps constantly crashing with no report, and what I could do to fix this?
#340 [15:04] * Rem [webchat@c-24-18-126-97.hsd1.wa.comcast.net] has left #minecrafthelp
#341 [15:05] * Rem [webchat@c-24-18-126-97.hsd1.wa.comcast.net] has joined #minecrafthelp
#342 [15:05] <Rem> Sorry whoops i accidentally disconnected
#343 [15:06] <Rem> Minecraft keeps crashing no matter what version im in, it takes me back to the launcher, and wont let me view the crash report at all. Once it loads up the menu it just crashes and I cant do much about it
#344 [15:22] * TropicalC [webchat@host86-180-239-216.range86-180.btcentralplus.com] has joined #minecrafthelp
#345 [15:24] <TropicalC> On Minecraft Java Edition, is there a way to play with friends on a world that you've made?
#346 [15:26] <Rem> Not sure if im allowed to answer this, but yes there is, it depends though, if you made a world you can set it to be LAN, so only people living close to you, people in your area (mostly in your house) can play with you
#347 [15:27] <Rem> If you wanna make a server you can play with anyone though, like across the world, you'll need to look at server hosting options online
#348 [15:27] <TropicalC> So say for example a friend lives a few roads down from me, I can play on a world I made?
#349 [15:28] <TropicalC> With them?
#350 [15:29] <Rem> As long as they're on your Local Area Network then yes, but I doubt they'll be on the same one of they're that far away
#351 [15:31] * mfoxes [webchat@pool-173-54-119-195.nwrknj.fios.verizon.net] has joined #minecrafthelp
#352 [15:31] <TropicalC> So if I host a server then I can play with friends on/in a world that I've made regardless of where they are?
#353 [15:35] <mfoxes> Hello. So I'm having a problem with getting into my game. Like, it'll go to the loading screen after I launched it and then it goes more than halfway and then stops and says it's not responding. I have no idea what to do and I already went through everything the help page said to do.
#354 [15:36] <Rem> Can anyone see my messages? Just wondering
#355 [15:36] <TropicalC> Yeah I can see them
#356 [15:36] <Rem> Okay good just checking
#357 [15:37] <Rem> Tropical, if you'd like to make a server for your friends to play on, I highly suggest Apex, its awesome and very easy to use
#358 [15:37] <TropicalC> Okay thank you so much!
#359 [15:37] <Rem> By setting your world to LAN you can only have friends play with you if they're using the same connection as you, so basically they'll have to be close to you
#360 [15:37] * TropicalC [webchat@host86-180-239-216.range86-180.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#361 [15:38] <Rem> But you can always set your world to "LAN" anywhere, so you could go to their house too
#362 [15:39] * opmc [~op@bl18-37-205.dsl.telepac.pt] has quit. (Quit: Leaving)
#363 [15:54] * SweatyBoi [webchat@047-026-199-032.res.spectrum.com] has joined #minecrafthelp
#364 [15:54] * neva [webchat@c-68-45-174-135.hsd1.in.comcast.net] has joined #minecrafthelp
#365 [15:55] <SweatyBoi> i bought minecraft back in 2013 and just got a new computer. wehn i try to instal the game it says i must buy it again when i played it on my old computer under the same account
#366 [15:56] * SweatyBoi [webchat@047-026-199-032.res.spectrum.com] has quit. (Client Quit)
#367 [15:56] <neva> I am trying to play minecraft and i go to the launcher and the game starts to load and then it will freeze and I can't do anything
#368 [15:57] <neva> i tried to reinstall the launcher but it didnt work
#369 [16:41] * piss_ass [webchat@82-203-156-245.bb.dnainternet.fi] has joined #minecrafthelp
#370 [16:41] * Absol kicked piss_ass from #minecrafthelp (Reason: iss_ass :Keep it civilized, you are just a human being)
#371 [16:42] * Rem [webchat@c-24-18-126-97.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#372 [16:44] * Juan [webchat@139.47.96.140] has joined #minecrafthelp
#373 [16:44] <Juan> hello
#374 [16:45] <Juan> I bought minecraft, in the bank it makes me buy it but it makes me feel like I don't buy it
#375 [16:59] * JoeG [webchat@148.64.114.204] has joined #minecrafthelp
#376 [17:01] <JoeG> Help! Updated minecraft on my Xbox One to version 1.14.105.70, and now it won't start. When I try to launch minecraft, the Mojang logo appears on the screen for a few seconds, then I am sent back to the home screen again. Tried rebooting xbox, doesn't work. All other Xbox one games work OK.
#377 [17:24] * Juan [webchat@139.47.96.140] has quit. (Quit: webchat.esper.net)
#378 [17:36] * Kass [webchat@ip68-102-123-214.ks.ok.cox.net] has joined #minecrafthelp
#379 [17:37] <Kass> My Minecraft will not download
#380 [17:47] * Kass [webchat@ip68-102-123-214.ks.ok.cox.net] has quit. (Quit: webchat.esper.net)
#381 [18:10] * Devin [webchat@c-73-163-223-74.hsd1.md.comcast.net] has joined #minecrafthelp
#382 [18:10] <Devin> Hello, I cannot log in. I have the correct login details and it says "invalid username or password".
#383 [18:11] * p0werj [webchat@65.35.131.152] has joined #minecrafthelp
#384 [18:12] <p0werj> I’m unable to connect to Minecraft world or play in multiplayer mode.
#385 [18:12] <Devin> It also let me into my macbook but not windows.
#386 [18:14] * Devin [webchat@c-73-163-223-74.hsd1.md.comcast.net] has quit. (Client Quit)
#387 [18:15] <p0werj> Why won't it let me play on multiplayer mode?
#388 [18:16] * p0werj [webchat@65.35.131.152] has quit. (Quit: webchat.esper.net)
#389 [18:18] * p0werj [webchat@65.35.131.152] has joined #minecrafthelp
#390 [18:18] <p0werj> Why won't it let me play on multiplayer mode? JavaEdition on MacBook
#391 [18:18] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#392 [18:21] <p0werj> Has anyone experience that? Unable to join multi player mode or connect to a server?
#393 [18:22] <CubeTheThird> p0werj, what happens when you try?
#394 [18:23] <p0werj> It's unable to connect.
#395 [18:23] <CubeTheThird> p0werj, do you get some kind of error message?
#396 [18:25] * Nooty [webchat@n1-40-84-103.bla1.nsw.optusnet.com.au] has joined #minecrafthelp
#397 [18:25] <p0werj> It says in red: Can't connect to server .....
#398 [18:25] <Nooty> Hello I need some help with my game
#399 [18:25] <CubeTheThird> p0werj, does this happen for a specific server only?
#400 [18:25] <p0werj> No, for every server
#401 [18:26] <p0werj> Even my onw.
#402 [18:26] <CubeTheThird> ??> p0werj tools/hjt
#403 [18:26] <Mightyena> p0werj: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#404 [18:26] <Mightyena> p0werj: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#405 [18:27] <Nooty> can someone help me?
#406 [18:27] <CubeTheThird> Nooty, what's the problem?
#407 [18:28] * butcherys [~bspkrs@179.49.117.34] has joined #minecrafthelp
#408 [18:28] <Nooty> so my game while I am playing if I place somthing it double hits it and if i throw somthing it also hits somthing also
#409 [18:28] <Nooty> like it left hits
#410 [18:29] <CubeTheThird> Nooty, you mean it's adding a left-click to your actions?
#411 [18:29] <Nooty> yes
#412 [18:29] <CubeTheThird> Nooty, have you tried using a different mouse?
#413 [18:29] <Nooty> no I havent
#414 [18:31] <p0werj> It stuck at: Scanning games on your local network ....ooo
#415 [18:32] <p0werj> I'm running the java edtion on a mac.
#416 [18:32] <CubeTheThird> p0werj, ok then. Do you have any anti-virus or firewall software installed?
#417 [18:33] <p0werj> No, and firewall is off. Same thing.
#418 [18:33] <p0werj> p0werj tools/hjt??
#419 [18:33] <CubeTheThird> p0werj, what game version are you running?
#420 [18:33] <CubeTheThird> p0werj, you can ignore that. It's a shortcut for Mightyena
#421 [18:33] <p0werj> 1.15.1
#422 [18:34] <CubeTheThird> p0werj, can you try connecting to this server: mctest.ae97.net
#423 [18:34] * Nooty [webchat@n1-40-84-103.bla1.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#424 [18:35] <p0werj> Failed to connect to srever
#425 [18:35] <CubeTheThird> p0werj, ok. Can you open a terminal window?
#426 [18:35] <p0werj> Connection refused
#427 [18:35] <p0werj> yes
#428 [18:36] <p0werj> Terminal opened
#429 [18:36] <CubeTheThird> p0werj, there, run this command: telnet mctest.ae97.net 25565
#430 [18:38] <p0werj> Command not found
#431 [18:38] <CubeTheThird> uhg seriously
#432 [18:38] <CubeTheThird> weird that macOS doesn't have it anymore
#433 [18:39] <CubeTheThird> p0werj, how about this: nc -vz mctest.ae97.net 25565
#434 [18:44] <p0werj> nc: missing hostname and port
#435 [18:44] <CubeTheThird> p0werj, did you enter in the command exactly as I sent you?
#436 [18:45] <p0werj> nc -vz mctest.ae97.net:25565
#437 [18:45] <CubeTheThird> p0werj, no. Not a colon (:). A space
#438 [18:46] <p0werj> My bad. Connection to mctest.ae97.net port 25565 [tcp/*] succeeded!
#439 [18:46] * Anna_Lustig [webchat@ool-4a5a20b3.dyn.optonline.net] has joined #minecrafthelp
#440 [18:46] <CubeTheThird> p0werj, hmm odd, so it's only the game that can't seem to connect. Let's take a look at the logs
#441 [18:46] <CubeTheThird> ??> p0werj launcher/log
#442 [18:46] <Mightyena> p0werj: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#443 [18:47] * mfoxes [webchat@pool-173-54-119-195.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#444 [18:47] <Anna_Lustig> My game will not start. I click the icon in the taskbar there's a loading circle and then nothing happens
#445 [18:47] <Anna_Lustig> not even the game launcher pops up
#446 [18:48] <CubeTheThird> Anna_Lustig, can you open the .minecraft folder?
#447 [18:48] <Anna_Lustig> I'll look for it
#448 [18:49] <CubeTheThird> ??> Anna_Lustig win/.minecraft
#449 [18:49] <Mightyena> Anna_Lustig: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#450 [18:50] <p0werj> Unable to start LAN server detection: Can't assign requested address.
#451 [18:51] <CubeTheThird> p0werj, please follow the directions Mightyena gave you
#452 [18:52] <p0werj> Is there a mac version, the file hjt is an exe?
#453 [18:53] <Anna_Lustig> Ok I found it sorry that took so long
#454 [18:56] <CubeTheThird> p0werj, what? No, the latest instructions you were sent
#455 [18:56] <CubeTheThird> ??> p0werj launcher/log
#456 [18:56] <Mightyena> p0werj: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#457 [18:56] <CubeTheThird> p0werj, these ^^^^
#458 [18:56] <CubeTheThird> Anna_Lustig, there, find and delete the launcher_profiles.json file
#459 [18:57] <Anna_Lustig> and the backup too?
#460 [18:57] <p0werj> Sorry :(
#461 [18:57] <CubeTheThird> Anna_Lustig, nah you can leave that
#462 [18:57] <CubeTheThird> p0werj, no worries
#463 [18:57] <Anna_Lustig> am I good now? Also thank you very much
#464 [18:57] <CubeTheThird> Anna_Lustig, yes try opening it now
#465 [18:58] <Anna_Lustig> I LOVE YOU!
#466 [18:58] <Anna_Lustig> thank you
#467 [18:58] <CubeTheThird> Anna_Lustig, no problem~
#468 [19:00] * Wes [webchat@107-219-88-154.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#469 [19:00] * Wes [webchat@107-219-88-154.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#470 [19:00] * Anna_Lustig [webchat@ool-4a5a20b3.dyn.optonline.net] has left #minecrafthelp
#471 [19:02] <Wes> It's been so long, I forgot my security question amswers. Now it just says "too many failed attempts" - now what?
#472 [19:02] <p0werj> https://paste.ubuntu.com/p/K8HwvJP5jY/
#473 [19:03] * Wes [webchat@107-219-88-154.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#474 [19:08] <p0werj> See it CubeTheThird?
#475 [19:08] * ktswervo [webchat@ool-4572759f.dyn.optonline.net] has joined #minecrafthelp
#476 [19:08] <ktswervo> hello?
#477 [19:08] <CubeTheThird> p0werj, hmm yes, and the game is definitely being blocked in some capacity. Let's try for a more detailed log
#478 [19:08] <CubeTheThird> ??> p0werj mac/.minecraft
#479 [19:08] <Mightyena> p0werj: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#480 [19:08] <CubeTheThird> hello ktswervo
#481 [19:09] <ktswervo> i sent a request to change my log in questions, but i didnt get anything
#482 [19:09] <ktswervo> how i do change them, i made my MC acc in 2013
#483 [19:09] <CubeTheThird> ktswervo, you will have to contact Mojang support about that
#484 [19:09] <CubeTheThird> ??> ktswervo mojang/email
#485 [19:09] <Mightyena> ktswervo: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#486 [19:09] <Mightyena> ktswervo: Note: Do NOT send more than one at a time.
#487 [19:09] <CubeTheThird> p0werj, once you're there, find the latest.log or launcher_log file
#488 [19:11] <p0werj> CubeTheThird I find launcher_log.txt
#489 [19:12] <CubeTheThird> p0werj, perfect. Open it, and copy the text onto http://paste.ubuntu.com and give the URL here.
#490 [19:16] <p0werj> CubeTheThird Mightyena https://paste.ubuntu.com/p/vkpdR7j5C6/
#491 [19:17] <ktswervo> hello
#492 [19:18] <ktswervo> im trying to get into my mc acc this second so whats the fastest way to gain access
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#494 [19:20] <CubeTheThird> ktswervo, if you are unable to pass the security questions, and are not receiving the email to reset them, your only option is to contact Mojang as I previously explained
#495 [19:20] * p0werj [webchat@65.35.131.152] has joined #minecrafthelp
#496 [19:20] <ktswervo> yes i did, they said "we are experiencing a lot of backlogging or some shit
#497 [19:20] <Absol> ktswervo: Please keep it civil
#498 [19:21] <ktswervo> sorry
#499 [19:21] <p0werj> CubeTheThird https://paste.ubuntu.com/p/vkpdR7j5C6/
#500 [19:21] <ktswervo> yes i did, they said "we are experiencing a lot of backlogging or something
#501 [19:21] <CubeTheThird> ktswervo, right, and that is the only method. We do not work for Mojang here, and cannot fix account problems
#502 [19:21] <CubeTheThird> p0werj, ok one moment
#503 [19:21] <ktswervo> oohh ok
#504 [19:21] <p0werj> CubeTheThird ok.
#505 [19:23] <CubeTheThird> p0werj, are you using a VPN/Proxy?
#506 [19:23] <p0werj> CubeTheThird no
#507 [19:24] <CubeTheThird> p0werj, hmm ok. It seems as though something is blocking the game from connecting. One thing we could try is forcing the game to use a newer version of java. Do you know if you have java installed?
#508 [19:25] <p0werj> CubeTheThird There are two other users in my house and they connect fine.
#509 [19:26] <CubeTheThird> p0werj, right, so that means the issue is limited to your PC specifically
#510 [19:26] <p0werj> CubeTheThird I do that Java installed.
#511 [19:26] <ktswervo> anyone have a premium acc?
#512 [19:26] <ktswervo> for p0rnhub
#513 [19:26] * CubeTheThird kicked ktswervo from #minecrafthelp (Reason: tswervo :just no)
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#516 [19:27] <CubeTheThird> p0werj, ok let's check what version. Can you open a terminal again, and run this command: java -version
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#518 [19:27] * Espercorn kicked Webchat087 from #minecrafthelp (Reason: ebchat087 :Banned: Please use your Minecraft name / nickname to enter the chat.)
#519 [19:27] <p0werj> CubeTheThird . No Java runtime present, requesting install.
#520 [19:28] <CubeTheThird> p0werj, try this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version
#521 [19:29] <CubeTheThird> p0werj, err oops missed a backslash: /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version
#522 [19:30] <p0werj> CubeTheThird java version "1.8.0_231"
#523 [19:31] <p0werj> CubeTheThird . Java(TM) SE Runtime Environment (build 1.8.0_231-b11)
#524 [19:31] <p0werj> CubeTheThird . Java HotSpot(TM) 64-Bit Server VM (build 25.231-b11, mixed mode)
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#526 [19:33] * summer [webchat@c-67-189-231-164.hsd1.ny.comcast.net] has joined #minecrafthelp
#527 [19:34] <summer> there's like a big glitch or something where it won't let me log into my account even after i change my password
#528 [19:34] <summer> it's been doing it for days
#529 [19:35] * p0werj [webchat@65.35.131.152] has joined #minecrafthelp
#530 [19:38] <p0werj> CubeTheThird How do I force the game to user a different java version ?
#531 [19:40] <CubeTheThird> p0werj, ok, in the game launcher, click on the Installations menu
#532 [19:40] <CubeTheThird> summer, are you using a VPN/Proxy?
#533 [19:40] <p0werj> CubeTheThird . done
#534 [19:41] <CubeTheThird> p0werj, once you're there, click, on the profile you're using, and click More Options
#535 [19:41] <CubeTheThird> p0werj, edit the Java Executable, and change it to this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#536 [19:42] * syyvius [webchat@24.48.230.206] has joined #minecrafthelp
#537 [19:43] <syyvius> Is there a way i can reset my password via transactionid? My email is no longer in the system as a valid email.
#538 [19:43] <p0werj> CubeTheThird Done
#539 [19:46] <CubeTheThird> p0werj, after that's saved, try playing now
#540 [19:46] <CubeTheThird> syyvius, you have to contact Mojang support for that
#541 [19:46] <CubeTheThird> ??> syyvius mojang/email
#542 [19:46] <Mightyena> syyvius: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#543 [19:46] <Mightyena> syyvius: Note: Do NOT send more than one at a time.
#544 [19:49] <p0werj> CubeTheThird . Unable to locate the Java runtime. Path: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java . Exists: Nonexistent
#545 [19:50] <CubeTheThird> p0werj, hmm.. I wonder if that one needs the backslash too
#546 [19:50] <CubeTheThird> p0werj, /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#547 [19:52] <p0werj> CubeTheThird Same error
#548 [19:53] <CubeTheThird> p0werj, odd.. and yet the same path got you the java version you sent earlier, correct?
#549 [19:56] <p0werj> CubeTheThird Strange.
#550 [19:57] <CubeTheThird> p0werj, can you try this version: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/javaw
#551 [19:57] <CubeTheThird> p0werj, no backslash, and javaw at the end ^^
#552 [19:58] <p0werj> CubeTheThird Unable to locate the Java runtime.
#553 [19:59] * Cookie [webchat@159-118-197-232.cpe.sparklight.net] has joined #minecrafthelp
#554 [20:00] <Cookie> Anybody here? I need help with the "io netty" error while attempting to join a friend's server.
#555 [20:00] <p0werj> CubeTheThird Yes Unable to locate the Java runtime. I gave up. Thanks your immense help. I'm forever grateful.
#556 [20:01] <Cookie> I tried to allow it with my firewall, but that didn't seem to do anything :/
#557 [20:02] <p0werj> Mightyena Thanks your immense help as well.
#558 [20:03] <Cookie> Anybody know?
#559 [20:04] <Cookie> Anyone actually online, or?
#560 [20:04] <Cookie> Anyone actually online, or?
#561 [20:06] * Cookie [webchat@159-118-197-232.cpe.sparklight.net] has left #minecrafthelp
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#563 [20:16] * leo [webchat@119.224.31.116] has joined #minecrafthelp
#564 [20:17] * leo is now known as Guest96325
#565 [20:17] <Guest96325> i am getting the minecraft multiplayer error "io.netty.channel.AbstractChannel$AnnotatedConnectException : Connection timed out: no further information:
#566 [20:20] <Guest96325> nevermind i fixed it thank you
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#570 [21:11] <summer> CubeTheThirdno im not usin a vpn ://
#571 [21:16] * Kezler [webchat@c-69-181-26-118.hsd1.ca.comcast.net] has joined #minecrafthelp
#572 [21:17] <Kezler> log in button wont work on minecraft.net
#573 [21:20] <CubeTheThird> Kezler, are you using a VPN/Proxy?
#574 [21:22] <Kezler> no
#575 [21:23] <CubeTheThird> ??> Kezler tools/hjt
#576 [21:23] <Mightyena> Kezler: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#577 [21:23] <Mightyena> Kezler: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#578 [21:23] <Kezler> ok
#579 [21:25] <Kezler> https://paste.ubuntu.com/p/X5KBvhQnHC/
#580 [21:25] <CubeTheThird> Kezler, ok one moment
#581 [21:25] * Hypokritical [webchat@cpe-76-180-72-246.buffalo.res.rr.com] has joined #minecrafthelp
#582 [21:27] <CubeTheThird> Kezler, hmm I'm not seeing what I was expecting. When you say the login button doesn't work, do you mean it's greyed out?
#583 [21:28] <Kezler> yes
#584 [21:28] <Hypokritical> Hi, lately it hasn't letting me log on to my account, and sometimes when it does let me through, when i join a server it just says try restarting the launcher. I think its my internet because it won't let me login to other game launchers as well. Any suggestions?
#585 [21:28] <CubeTheThird> Kezler, hmm. I'll have you run a malware scan
#586 [21:28] <CubeTheThird> ??> Kezler av/adwcleaner
#587 [21:28] <Mightyena> Kezler: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#588 [21:28] <Mightyena> Kezler: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#589 [21:28] <CubeTheThird> Hypokritical, are you using a VPN/Proxy?
#590 [21:28] <Hypokritical> Nope
#591 [21:28] <Kezler> ok
#592 [21:28] <Kezler> brb
#593 [21:29] <CubeTheThird> ??> Hypokritical tools/hjt
#594 [21:29] <Mightyena> Hypokritical: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#595 [21:29] <Mightyena> Hypokritical: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#596 [21:31] <Kezler> it says im clean of PuP's and Adware or something
#597 [21:31] <CubeTheThird> Kezler, oh really? Hmm that's odd
#598 [21:31] <CubeTheThird> Kezler, can you try using a different browser?
#599 [21:31] <Kezler> ill try it
#600 [21:32] <Hypokritical> https://paste.ubuntu.com/p/kDxxMkKj9C/
#601 [21:34] <Kezler> I tried Chrome, FireFox, and Microsoft Edge, no luck
#602 [21:34] <CubeTheThird> Hypokritical, hmm looks like you may have malware
#603 [21:34] <CubeTheThird> ??> Hypokritical av/malwarebytes
#604 [21:34] <Mightyena> Hypokritical: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#605 [21:34] <Mightyena> Hypokritical: Download it here: https://www.malwarebytes.org/
#606 [21:34] <Mightyena> Hypokritical: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#607 [21:35] <CubeTheThird> Kezler, strange. Can you open cmd?
#608 [21:35] <Hypokritical> ok thanks
#609 [21:35] <Kezler> cmd?
#610 [21:35] <CubeTheThird> ??> Kezler win/cmd
#611 [21:35] <Mightyena> Kezler: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#612 [21:36] <Kezler> ok
#613 [21:36] <Kezler> what do I type
#614 [21:36] <CubeTheThird> Kezler, do what Mightyena said
#615 [21:36] <Kezler> I did
#616 [21:37] <Kezler> I got a black box with text I can type in
#617 [21:37] <CubeTheThird> Kezler, ok. In the cmd window, enter this: ping authserver.mojang.com
#618 [21:38] <Kezler> ok I did
#619 [21:38] <CubeTheThird> Kezler, ok. What IP address does it give you?
#620 [21:39] <Kezler> hol up
#621 [21:39] <Kezler> this my ip?
#622 [21:39] <CubeTheThird> no rush
#623 [21:39] <Kezler> 127.0.0.1
#624 [21:39] <CubeTheThird> Kezler, wait... really?
#625 [21:39] <CubeTheThird> Kezler, that isn't right...
#626 [21:39] <Kezler> ...yea?
#627 [21:40] <Kezler> idk any of this stuff
#628 [21:40] <CubeTheThird> Kezler, there's the problem though. That IP is called "local loopback". It's basically the IP that points to yourself
#629 [21:40] <Kezler> so its my ip
#630 [21:40] <Kezler> ?
#631 [21:40] <CubeTheThird> Kezler, no, everbody has the same local loopback. It's a standard IP
#632 [21:41] <Kezler> oh
#633 [21:41] <Kezler> its the only ip I see so
#634 [21:41] <CubeTheThird> Kezler, what's supposed to happen is the domain "authserver.mojang.com" is supposed to convert into an IP that Mojang uses. Instead, for some reason, it's returning that, which is very wrong
#635 [21:41] <Kezler> so what now
#636 [21:42] <CubeTheThird> Kezler, what we can do is change the DNS (domain name service) that your PC uses to a different service
#637 [21:42] <CubeTheThird> Kezler, you're on Windows 10?
#638 [21:42] <Kezler> yea
#639 [21:42] * Mightyena [~Bot@2604:2dc0:100:21::6] has joined #minecrafthelp
#640 [21:43] <CubeTheThird> Kezler, ok follow the Windows instructions on the page Mightyena is gonna give you
#641 [21:43] <CubeTheThird> ??> Kezler net/dns/public
#642 [21:43] <Mightyena> Kezler: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#643 [21:43] <Mightyena> Kezler: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#644 [21:43] <CubeTheThird> Kezler, if you have any trouble, just ask
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#646 [21:43] <Kezler> ok
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#649 [21:47] <Kezler> ok I fixed it ty
#650 [21:47] <CubeTheThird> Kezler, awesome!
#651 [21:47] <Kezler> I downloaded an authenticator
#652 [21:47] <Kezler> and switched it to Mojang
#653 [21:47] <CubeTheThird> oh cool
#654 [21:48] <Kezler> the dns stuff was too big brain for me, so I just looked it up on yt
#655 [21:48] <Kezler> thanks for your help ^^
#656 [21:48] <CubeTheThird> no problem
#657 [21:48] <syco_death> each time I open the Minecraft launcher, it says that I need to make sure im online when I am. ive tried restarting the application and the computer and still does it. ive also tried deleting it and redownloading it. please help
#658 [21:48] <CubeTheThird> syco_death, are you using a VPN/Proxy?
#659 [21:48] <Kezler> oh that was the problem I just had
#660 [21:48] <syco_death> no im not
#661 [21:48] <CubeTheThird> ??> syco_death tools/hjt
#662 [21:48] <Mightyena> syco_death: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#663 [21:48] <Mightyena> syco_death: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#664 [21:51] <Kezler> this chat kinda chill ngl
#665 [21:51] <CubeTheThird> :p
#666 [21:51] <Kezler> anyways bai
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#668 [21:53] * Zo_ [webchat@c-73-164-177-230.hsd1.wa.comcast.net] has joined #minecrafthelp
#669 [21:54] <Zo_> After not running MC for a couple of years, the Launcher Log shows a FATAL error
#670 [21:55] * syco_death [webchat@c-98-230-217-7.hsd1.nm.comcast.net] has joined #minecrafthelp
#671 [21:55] <CubeTheThird> Zo_, is there an error log?
#672 [21:56] <Zo_> yes
#673 [21:56] <CubeTheThird> Zo_, copy the log onto http://paste.ubuntu.com and give the URL here.
#674 [21:56] <Hypokritical> I downloaded malwarebytes and ran the scan and quarantined the malware, but it still won't let me login or anything.
#675 [21:56] <CubeTheThird> Hypokritical, is it just saying invalid username/password ?
#676 [21:57] <Hypokritical> yes
#677 [21:57] * syco_death [webchat@c-98-230-217-7.hsd1.nm.comcast.net] has quit. (Client Quit)
#678 [21:57] <CubeTheThird> Hypokritical, can you make a new trend micro report? I want to make sure the stuff I saw is gone
#679 [21:57] * syco_death [webchat@c-98-230-217-7.hsd1.nm.comcast.net] has joined #minecrafthelp
#680 [21:57] <syco_death> hi sorry i was just on this and got disconnected. my problem is that my Minecraft launcher keeps saying to make sure im connected when i tried to restart the app and the computer, then resdownloaded the app and everything
#681 [21:58] <syco_death> i hope i did this right
#682 [21:58] <syco_death> https://paste.ubuntu.com/p/MtS34YjX2w/
#683 [21:58] <CubeTheThird> syco_death, yup one moment
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#686 [22:00] <syco_death> keep getting disconnected for some reason
#687 [22:00] <Hypokritical> how would i go about making a new report
#688 [22:01] <CubeTheThird> syco_death, can you uninstall Webroot?
#689 [22:01] <CubeTheThird> ??> Hypokritical tools/hjt
#690 [22:01] <Mightyena> Hypokritical: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#691 [22:01] <Mightyena> Hypokritical: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#692 [22:01] <syco_death> yes hold on
#693 [22:02] <Hypokritical> https://paste.ubuntu.com/p/cpcbGyQQv7/
#694 [22:03] <syco_death> ok ive done so
#695 [22:03] <CubeTheThird> Hypokritical, hmm ok. One thing I'm still seeing listed is "Internet Download Manager", which is technically malware as well
#696 [22:03] <Hypokritical> how would i get rid of it
#697 [22:04] <CubeTheThird> Hypokritical, are you able to uninstall it from the control panel?
#698 [22:04] <syco_death> yeah ill check if i can
#699 [22:05] <CubeTheThird> syco_death, if you're still having issues connecting with webroot gone, can you reboot your PC?
#700 [22:05] <Zo_> I have placed the info in pastebin, sent it and reactivated my 2006 Ubuntu account
#701 [22:06] <syco_death> i cant find the internet download manager in the control panel
#702 [22:06] * gudie73 [webchat@n175-32-73-115.meb1.vic.optusnet.com.au] has joined #minecrafthelp
#703 [22:07] <Hypokritical> its making me restart my computer in order to fully get rid of it, ill join back after.
#704 [22:07] * Hypokritical [webchat@cpe-76-180-72-246.buffalo.res.rr.com] has quit. (Quit: webchat.esper.net)
#705 [22:08] <CubeTheThird> Zo_, you don't need an account... you just need to give the link to your paste here
#706 [22:08] <CubeTheThird> syco_death, are you able to look under C:\Program Files (x86)
#707 [22:08] <gudie73> Hi, after giving up on installing mods because the same thing as I'm about to say happened i just started playing normal minecraft. after loading up minecraft it just gets stuck on the mojang screen.
#708 [22:08] <CubeTheThird> syco_death, oh.. wait no. I wasn't talking to you about that
#709 [22:09] <CubeTheThird> gudie73, let's run a malware scan
#710 [22:09] <CubeTheThird> ??> gudie73 av/adwcleaner
#711 [22:09] <Mightyena> gudie73: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#712 [22:09] <Mightyena> gudie73: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#713 [22:09] <Zo_> https://paste.ubuntu.com/p/HKMmqyzHZR/
#714 [22:09] <gudie73> Thanks I'll do that now
#715 [22:09] <syco_death> ohh ok ill test the launcher now then
#716 [22:10] <CubeTheThird> Zo_, ok. Are you able to open the .minecraft folder?
#717 [22:11] <Zo_> yes
#718 [22:11] <syco_death> ok it worked now thanks so much for the advice, was the webroot blocking the connection to it?
#719 [22:11] <CubeTheThird> syco_death, I'm figuring so
#720 [22:11] <CubeTheThird> Zo_, there, find and delete the launcher_profiles.json file
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#722 [22:12] * Hypokritical [webchat@cpe-76-180-72-246.buffalo.res.rr.com] has joined #minecrafthelp
#723 [22:13] <Hypokritical> ok i'm back and tried logging in again but it still won't let me
#724 [22:13] <syco_death> alright well thanks so much
#725 [22:13] <CubeTheThird> Hypokritical, have you tried resetting your password?
#726 [22:14] <Hypokritical> yes i reset it twice already
#727 [22:14] * gudie73 [webchat@n175-32-73-115.meb1.vic.optusnet.com.au] has joined #minecrafthelp
#728 [22:15] <Hypokritical> I think its an internet issue because it's happening across my other computer as well
#729 [22:15] <CubeTheThird> Hypokritical, can you open cmd?
#730 [22:15] <Hypokritical> yes
#731 [22:15] <CubeTheThird> Hypokritical, there, run: ping authserver.mojang.com
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#733 [22:16] <Hypokritical> Ok i did
#734 [22:16] <Zo_> I relaunched the launcher, new json file but it seems to be the same error
#735 [22:17] <CubeTheThird> Zo_, hmm ok. Gonna have you do a clean install. Are you on Windows?
#736 [22:18] <Hypokritical> Do i have to do anything after that?
#737 [22:19] <CubeTheThird> Hypokritical, what IP address did it give you?
#738 [22:20] <Hypokritical> 99.84.36.68
#739 [22:20] <Zo_> Linux Mint 19.2 - last running MC version was around 1.11.2, not accessed since then
#740 [22:20] <CubeTheThird> Zo_, ahhhh ok. You probably need to update to the latest game launcher, from https://minecraft.net/download
#741 [22:23] <Hypokritical> is that the right thing?
#742 [22:24] <CubeTheThird> Hypokritical, well I don't think it's one of the problem ones I've seen
#743 [22:24] <Hypokritical> hmm
#744 [22:26] <Hypokritical> im not sure, i just remember one day i tried logging on to minecraft, and it wouldn't let me. So i decided to try logging into fortnite and it said that you tried joining the server too many times, even though i haven't played in months.
#745 [22:26] <CubeTheThird> Hypokritical, hmm might be throttling
#746 [22:27] <CubeTheThird> ??> Hypokritical login/throttle
#747 [22:27] <Mightyena> Hypokritical: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#748 [22:27] <Mightyena> Hypokritical: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#749 [22:27] <Hypokritical> on google it makes me do a captcha sometimes as well saying it detected unusual traffic
#750 [22:28] * Victor [webchat@cpe-75-185-29-174.columbus.res.rr.com] has joined #minecrafthelp
#751 [22:28] <Victor> Hello
#752 [22:28] <Victor> Account Was purchased before Mojang how can I get my account to be premium again ?
#753 [22:29] <Victor> Says to buy account but already purchased minecraft before
#754 [22:29] <CubeTheThird> Victor, what is your minecraft username?
#755 [22:29] <Victor> KnucklesGTS
#756 [22:29] <Victor> or KnucklesGTS@aol.com
#757 [22:30] <Hypokritical> Also, when i try to login to the router settings it says connection isn't private. Does any of that have to do with it?
#758 [22:30] <CubeTheThird> Victor, don't need your email
#759 [22:30] * ObiEuan [webchat@189.172.113.229] has joined #minecrafthelp
#760 [22:30] <Victor> okay
#761 [22:30] <Victor> its KnucklesGTS
#762 [22:30] <CubeTheThird> Victor, when you login to account.mojang.com/me do you see your username on that page?
#763 [22:30] <ObiEuan> Hello, I can't log in the launcher but i Can log in the website, how can I fix this?
#764 [22:30] <CubeTheThird> Hypokritical, is that exactly what it says?
#765 [22:31] <CubeTheThird> Hypokritical, it probably means it's not using https to connect to it, which frankly is fine for a router
#766 [22:31] <CubeTheThird> ObiEuan, are you using a VPN/Proxy?
#767 [22:31] <ObiEuan> not that I'm aware of
#768 [22:31] <Victor> No I don't see a username
#769 [22:32] <CubeTheThird> Victor, that would mean you are logging in with the wrong email address
#770 [22:32] <CubeTheThird> ??> ObiEuan tools/hjt
#771 [22:32] <Mightyena> ObiEuan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#772 [22:32] <Mightyena> ObiEuan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#773 [22:32] <ObiEuan> ok
#774 [22:35] <ObiEuan> here https://paste.ubuntu.com/p/HR4sCDPgrg/
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#776 [22:38] <CubeTheThird> ??> ObiEuan info/mcleaks
#777 [22:38] <Mightyena> ObiEuan: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#778 [22:38] <Mightyena> ObiEuan: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#779 [22:39] <ObiEuan> ok , just unninstalling those things?
#780 [22:39] <CubeTheThird> ObiEuan, ya start with that
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#782 [22:53] <Zo_> I just spent about 25 min, trying to figure out what needs to be installed, what order - I get the impression that it doesn't like my ancient junk as the first thing that shows on the "download" page is "Unfortunately we couldn't find a Minecraft version suitable for your device." Am I making this more confusing that it should be? :)
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#784 [22:54] <Kavaza> I've changed my minecraft username from "BRsuperkavazaBR" to "Kavaza" But with this transition i lost a lot of things in a bunch of servers... There is a way to revert this nickname change?
#785 [22:54] <CubeTheThird> Zo_, umm.. you should be able to just download the .deb installer from the website
#786 [22:55] <Zo_> thanks, I'll do that
#787 [22:55] <CubeTheThird> Kavaza, you have to wait 30 days before you can revert your name change
#788 [22:55] <Kavaza> There is no way to revert it before 30 days?
#789 [22:56] <CubeTheThird> Kavaza, Mojang has only reverted name changes earlier in instances when an account was stolen
#790 [22:56] <Kavaza> oh, k then... thx!
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#792 [23:13] <Zo_> First, I went and renamed the old ".minecraft" folder, then I downloaded the Minecraft.deb, ran Minecraft.deb archive from the Download folder, it ran for a few minutes, then told me that the launcher was already installed, I chose "replace" and continued, it just kept looping on installing the launcher, I stopped the install, the ".minecraft" fold
#793 [23:13] <Zo_> er had been recreated, when I tried running the launcher again, everything was unchanged from the original problem
#794 [23:14] <CubeTheThird> Zo_, what version is the launcher showing?
#795 [23:14] <Zo_> I'll copy and pastebin it again if you like since I can't see any difference from the first time
#796 [23:15] <Zo_> doh - late
#797 [23:16] <Zo_> Minecraft Launcher 1.6.89-j
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#799 [23:17] <CubeTheThird> Zo_, ya.. that's the wrong version
#800 [23:17] <Zo_> It also says "Ready to download and Minecraft 1.15.1"
#801 [23:17] <CubeTheThird> Zo_, you may have installed the latest launcher, but that's not the one you're opening
#802 [23:18] <Zo_> checking on how I start the launcher
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#804 [23:21] <Zo_> my script is doing doing a "java -jar Minecraft.jar &" and that is the original install - oops!
#805 [23:22] <CubeTheThird> Zo_, ya the .deb should be installing it directly to your system. YOu should be able to run "minecraft-launcher" from the terminal
#806 [23:22] <Zo_> ok, let me check
#807 [23:23] <Zo_> It started and is downloading 250 MB
#808 [23:24] <CubeTheThird> that sounds more like it
#809 [23:25] <Zo_> Mojang window seems to updating something
#810 [23:26] <Zo_> it is now running - thanks a bunch, I owe you not just "thank you" but "big thanks"
#811 [23:27] <CubeTheThird> Zo_, awesome!! have fun~
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#813 [23:42] * mclovin [~Mibbit@ip68-96-50-245.ph.ph.cox.net] has joined #minecrafthelp
#814 [23:44] <mclovin> i keep getting a fatal error everytime i launch up minecraft. i just bought the game an hour ago and i have yet to actually play. i have the error copied i can paste if needed
#815 [23:44] <mclovin> says unable to download remote files
#816 [23:45] <mclovin> anyone?
#817 [23:47] <mclovin> Bootstrap (v5) Current time is Dec 23, 2019 10:41:19 PM System.getProperty('os.name') == 'Mac OS X' System.getProperty('os.version') == '10.14.3' System.getProperty('os.arch') == 'x86_64' System.getProperty('java.version') == '1.6.0_65' System.getProperty('java.vendor') == 'Apple Inc.' System.getProperty('sun.arch.data.model') == '64' Downloading: https://s3
#818 [23:47] * a_p3rson [webchat@97-115-45-164.ptld.qwest.net] has joined #minecrafthelp
#819 [23:48] <a_p3rson> Hey, anyone intensely familiar with the launcher update code? It's failing to update, and I'm seeing weird error codes thrown from NetQueue.cpp - no helpful error messages, though.
#820 [23:49] <a_p3rson> Specifically failing on pulling launcher.dll and libcef.dll - other files seem to be pulling fine. Thinking it might be an AV issue.
#821 [23:49] <a_p3rson> Specific bits from launcher_log.txt: https://hastebin.com/awiyuruwan.txt
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