#MinecraftHelp > 2019-12-27
#1 [00:02] * L [webchat@ip98-177-151-215.ph.ph.cox.net] has joined #minecrafthelp
#2 [00:03] <L> I submitted a refund request for minecraft and i fall under the criteria to be able to get a refund. I did not recieve an email or anything comfirming my request. Will i get my refund.
#3 [00:03] * jordan9 [webchat@072-188-045-239.res.spectrum.com] has joined #minecrafthelp
#4 [00:04] <jordan9> emails wont send to my email from mojang
#5 [00:04] <jordan9> to reset my password
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#8 [00:50] <Plasma> Did anyone have a solution to my issue a while ago? It was: "Minecraft realms is not saving the difficulty settings correctly. I don't know exactly when it resets, but every so often when I do check it, it is set back to Easy - when I set it to Hard"."
#9 [01:18] * Dan [webchat@cpe-66-25-252-15.gt.res.rr.com] has joined #minecrafthelp
#10 [01:19] <Dan> In the latest launcher, 1.15.1, the drop down for selecting the version is not working. It does not even show the current version installed.
#11 [01:20] <Dan> That is, in the drop down
#12 [01:27] <Dan> It's working now. I finally figured it out We need some directions on how to use the new launcher.
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#16 [03:41] * Ricardinho1312 [webchat@093105177159.dynamic-ra-01.vectranet.pl] has joined #minecrafthelp
#17 [03:43] <Ricardinho1312> yesterday I was playing Minecraft, I suddenly restarted my computer when I started it again, the map was crashed in Minecraft.
#18 [03:45] <salama> hi, i can't seem to be able to download the actual game from the official launcher. This is the error message: https://paste.gg/p/anonymous/977aaf7e0b2e4586ba07ae965971e0fa. I've tried both Archlinux and Mac, with similar results, no conflicting software on either machine.
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#22 [04:43] * BuggyM8 [webchat@139.216.138.142] has joined #minecrafthelp
#23 [04:45] <BuggyM8> Hi so a while backed i downloaded some shaders for minecraft and i ended up not wanting it anymore so i deleted it. i some how deleted java or something so every time I go to open minecraft it says "could not create java virtual machine"
#24 [04:46] * Emmy [webchat@78-67-205-163-no267.tbcn.telia.com] has joined #minecrafthelp
#25 [04:49] <Emmy> I want to buy Minecraft Java Edition but when I try to log in to my account nothing happens. I enter my email address and password, but when I click on the green login button, nothing happens. I'm just stuck at the login page. Have tried resetting password and even a new account but nothing helps. Any ideas what could be wrong? Thanks
#26 [04:52] <BuggyM8> I had the same problem when i was trying to but it. The only way i could get a copy of java edition was getting a physical card in stores. You cant buy it online for some reason
#27 [04:53] <Emmy> Thanks for the quick reply BuggyMB!
#28 [04:54] <BuggyM8> No worries Emmy aha
#29 [04:54] <BuggyM8> Im waiting for help myself
#30 [04:54] <BuggyM8> I got my card at big w if you're looking for places
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#32 [05:03] * gangster_hatoli [webchat@185.175.32.144] has joined #minecrafthelp
#33 [05:03] <gangster_hatoli> I have a problem with my open GL
#34 [05:05] * Omriko [webchat@176.230.198.139] has joined #minecrafthelp
#35 [05:05] <Omriko> hi
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#39 [05:20] * Mustapan [webchat@106.51.28.127] has joined #minecrafthelp
#40 [05:20] <Mustapan> i want to change my minecraft name
#41 [05:20] <Mustapan> namemc.com says the name is available
#42 [05:20] <Mustapan> but when i try to change it it says that the name is unavailable
#43 [05:21] <Mustapan> how can i change it because no one else has it
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#47 [05:37] <chorls> hello
#48 [05:38] <chorls> please i just wantr to get on my minecraft
#49 [05:38] <chorls> ye ma
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#53 [05:44] * chorls [webchat@cpc155793-brmb11-2-0-cust333.1-3.cable.virginm.net] has joined #minecrafthelp
#54 [05:44] <chorls> hello lads
#55 [05:44] <chorls> any tips on how to fix that like
#56 [05:45] <chorls> failed to login we tried to log you in on your microsoft account but there was an issue
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#59 [06:00] * BennyBillBobson [webchat@103.252.34.30] has joined #minecrafthelp
#60 [06:01] <BennyBillBobson> I can't login to PS4
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#62 [06:13] * Jose [webchat@20.pool80-102-253.dynamic.orange.es] has joined #minecrafthelp
#63 [06:13] <Jose> hello
#64 [06:14] <Jose> I have just bought a prepaid code
#65 [06:16] <Jose> But at the moment of redeem it, the following message appears
#66 [06:16] <Jose> In spanish: El código que has introducido ya ha sido canjeado. Ponte en contacto con el servicio de atención al cliente de Mojang para obtener más ayuda
#67 [06:19] <Jose> nobody has redeemed the code because when I bought it I went to the game to activate it
#68 [06:19] <Jose> what do I have to do now?
#69 [06:21] * hi [webchat@94.15.151.161] has joined #minecrafthelp
#70 [06:22] <Jose> hello
#71 [06:22] <Jose> I have just bought a prepaid code
#72 [06:22] <Jose> But at the moment of redeem it, the following message appears
#73 [06:22] <Jose> In spanish: El código que has introducido ya ha sido canjeado. Ponte en contacto con el servicio de atención al cliente de Mojang para obtener más ayuda
#74 [06:22] <hi> just purchased minecraft at the price of 17.99 and it will not let me log in via a mac
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#81 [07:22] * TheBrintinator [webchat@host86-173-39-124.range86-173.btcentralplus.com] has joined #minecrafthelp
#82 [07:23] <TheBrintinator> basically my minecraft bedrock account won't connect to my switch or sync my purchases
#83 [07:25] * Luke [webchat@107.12.229.161] has joined #minecrafthelp
#84 [07:26] <Luke> Anyone know where the launcher executable is in their libraries? I'm trying to redownload the game on a new computer and I cant find the executable.
#85 [08:40] * Simone [webchat@cpc147278-walt27-2-0-cust180.13-2.cable.virginm.net] has joined #minecrafthelp
#86 [08:41] <Simone> I bought Minecraft Pc In 2017 and I cant download it now why is that?
#87 [08:47] * Dane [webchat@88-145-109-112.host.pobb.as13285.net] has joined #minecrafthelp
#88 [08:48] <Dane> I bought Minecraft but everytime I go to start it, it comes up with thr
#89 [08:48] <Dane> the game has crashed
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#91 [09:09] * Sohail [webchat@41.136.244.12] has joined #minecrafthelp
#92 [09:09] <Sohail> hello
#93 [09:10] <Sohail> I need help gous
#94 [09:10] <Sohail> guys*
#95 [09:10] <Sohail> I can't connect to my mojang acct
#96 [09:10] <Sohail> trying to reset,re-login didn't work
#97 [09:13] * Jake [webchat@207.44.19.229.res-cmts.sha.ptd.net] has joined #minecrafthelp
#98 [09:13] * Culturepvp [webchat@123.51-174-93.customer.lyse.net] has joined #minecrafthelp
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#100 [09:14] <Culturepvp> hi it says , Sorry make sure too go online
#101 [09:14] <Culturepvp> hi it says , Sorry make sure too go online
#102 [09:15] * Culturepvp [webchat@123.51-174-93.customer.lyse.net] has left #minecrafthelp
#103 [09:16] * CulturePvP [webchat@123.51-174-93.customer.lyse.net] has joined #minecrafthelp
#104 [09:16] <CulturePvP> hi it says , Sorry make sure too go online
#105 [09:16] <CulturePvP> i am online i dont know what too do
#106 [09:16] <CulturePvP> i cant log in
#107 [09:17] <CulturePvP> help?
#108 [09:18] * Culture [webchat@123.51-174-93.customer.lyse.net] has joined #minecrafthelp
#109 [09:18] <Culture> hi it says , Sorry make sure too go online
#110 [09:18] <CulturePvP> hi it says , Sorry make sure too go online
#111 [09:19] * Culture [webchat@123.51-174-93.customer.lyse.net] has quit. (Client Quit)
#112 [09:19] <CulturePvP> hi it says , Sorry make sure too go online
#113 [09:19] <CulturePvP> hi it says , Sorry make sure too go online
#114 [09:19] <CulturePvP> hi it says , Sorry make sure too go online
#115 [09:19] * Sohail [webchat@41.136.244.12] has quit. (Quit: webchat.esper.net)
#116 [09:19] <CulturePvP> help?
#117 [09:19] * Absol kicked CulturePvP from #minecrafthelp (Reason: ulturePvP :Stop spamming)
#118 [09:22] * Needhelp123 [webchat@64.190.114.112] has joined #minecrafthelp
#119 [09:22] <Needhelp123> Hi
#120 [09:22] <Needhelp123> it says that i am offline
#121 [09:22] <Needhelp123> when clearly i am online
#122 [09:22] <Needhelp123> i cant login please help
#123 [09:24] <Needhelp123> ?
#124 [09:27] <Needhelp123> hello
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#128 [09:42] <FigaMar> hi, i am trying to run minecraft on ubuntu, the installer runs and I can access my account. But when I press "play" on the installer there is a fatal error and minecraft never starts.
#129 [09:42] <FigaMar> i have the installer logs available (perhaps that helps?)
#130 [09:43] <Qwertzy> Whenever i try to open minecraft, it stops responding and an error code on the logs appears that suggests i do not have enough ram so i increased the allocated ram and still nothing is working
#131 [09:49] <FigaMar> logs are here https://paste.gg/p/anonymous/f35c1695d9764e43a6c3952397b80b08/files/a6a3d292050b4d7ea2fc0e3f4ebf96d5/raw
#132 [09:51] <FigaMar> does this log help to find a cause/solution ?
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#134 [09:54] * TWeide [webchat@c-73-229-2-147.hsd1.co.comcast.net] has joined #minecrafthelp
#135 [09:59] <TWeide> https://paste.gg/p/anonymous/ac6833c64c2e44c0acca4fca62d74485
#136 [09:59] <TWeide> Keep crashing consistently. Has been happening since 1.14. I finally have had enough
#137 [10:04] * Dustin [webchat@173-25-179-214.client.mchsi.com] has joined #minecrafthelp
#138 [10:05] <Dustin> hello
#139 [10:08] * retgf [webchat@216.183.49.9] has joined #minecrafthelp
#140 [10:08] <retgf> nigg
#141 [10:08] <retgf> oops sorry
#142 [10:08] <retgf> didnt mean that
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#144 [10:18] * ISayMaybe [webchat@86.63.38.236] has joined #minecrafthelp
#145 [10:20] <ISayMaybe> Hello. I've just got a new computer, and when I try to start up Minecraft in version 1.12.2 with no modifications (freshly installed, but the account is not new), the game does not start up and it redirects me to the launcher with a message along the lines of "Pixel format not aceelerated". I've been on MinecraftHopper and attempted to update my dr
#146 [10:20] <ISayMaybe> ivers (Intel), but the website claims that this computer isn't capable of those updates. It told me to make a Dxdiag. Here's the link: https://pastebin.com/kSY0KE5Z
#147 [10:20] <ISayMaybe> If I've missed on any info, tell me.
#148 [10:26] * jezter6 [webchat@67.143.160.245] has joined #minecrafthelp
#149 [10:27] <jezter6> Bought Minecraft Switch Edition with Mario Mashup for Xmas for my kid. When he got in it played most of the Mario content ok but asked for some sort of update, which my wife did (it was huge and took almost 40 minutes of download over wifi) so I think it upgraded to bedrock? The version numbershows 1.14.1...anyway, the mario world no longer has the
#150 [10:27] <jezter6> Mario textures, and we cant change character skins anymore to Mario themed items.
#151 [10:31] <ISayMaybe> jezter6 - When creating or loading in a world, there should be some kind of user interface segment with resource packs. Try to search for the mario resource packs. Keep in mind I never played the switch version and can only assume it's user interface is like a PlayStation's.
#152 [10:33] <jezter6> Thank you. At this point, when I attempt to load the mario world that was auto-created it gives me an error that I need to pay for the content
#153 [10:33] <jezter6> There is some sort of settings with some content pack option, but the Mario content pack does not appear there either (before loading the world).
#154 [10:34] <ISayMaybe> If I recall correctly, on console versions of minecraft it only prompts to pay if you want to keep the world's progress by saving it
#155 [10:34] <jezter6> I was in the Mario world (post upgrade, but with no mario texture) once, but now I'm apparently locked out of it
#156 [10:34] <ISayMaybe> Are you trying to load an already existing world or creating it
#157 [10:34] <jezter6> This world was auto-created by the original Minecraft for Switch edition
#158 [10:36] <ISayMaybe> Did your son save the world once while playing it?
#159 [10:36] <ISayMaybe> If so, did he get prompted to pay while saving the world
#160 [10:38] <jezter6> That is a good question. As I said, I was in it on his switch this morning just fine, and then closed out of everything and went back in (I didn't save anything) and going back in it gave me the error asking to pay. That was all while it was in my hands and I didn't get any other prompts to save or pay
#161 [10:38] <ISayMaybe> Can you describe the error
#162 [10:38] <ISayMaybe> I might be able to guess what it was
#163 [10:38] * Jimster [webchat@a80-101-238-253.adsl.xs4all.nl] has joined #minecrafthelp
#164 [10:41] <Jimster> I'm trying to install Minecraft on my macbook, but it keeps crashing if I click 'play' in the launcher. I don't see an error log, just the message that is has crashed. What can most likely cause the problem?
#165 [10:41] * SantaTheGreat [webchat@pD9EAF375.dip0.t-ipconnect.de] has joined #minecrafthelp
#166 [10:43] <SantaTheGreat> Hi i have a problem with my mc account. i need to change my e-mail adress to login me again, because the last one is deleted, i hape u can help me with this problem.
#167 [10:44] <SantaTheGreat> *hope
#168 [10:46] <ISayMaybe> Santa, read the message by the bot above
#169 [10:46] <jezter6> I just got the switch here. Now it let me into the Super mario world without an error but there's no Mario textures
#170 [10:47] <jezter6> Also, when I go into profile, apparently there were mario player skins there previously, that are not there now
#171 [10:47] <ISayMaybe> jezter6 When you go to the load world menu and click on the super mario world, are there buttons to specify if you want to log in survival mode, creative and some more options?
#172 [10:47] <jezter6> there is a pencil icon that does bring that up, yes
#173 [10:48] <jezter6> DUDE! you may have fixed this...
#174 [10:49] <ISayMaybe> Jezter6 Click on the pencil and search if there are any resource pack options or pictures related to mario
#175 [10:50] <jezter6> there was, and I clicked "activate" and it asked me to turn off some multiplayer compatibility
#176 [10:50] <jezter6> I did and loaded the world...and got the music back, so that's a start
#177 [10:51] <ISayMaybe> Are the textures anywhere?
#178 [10:51] <jezter6> I don't see anything. When we first loaded it on Xmas there were mario things everywhere, now not so much
#179 [10:52] <ISayMaybe> Weird...
#180 [10:52] <jezter6> when I'm in the world, and go to the settings and resource packs it does say mario maship is in the active group
#181 [10:52] <jezter6> but still no player skins
#182 [10:52] <ISayMaybe> Try to deactivate it
#183 [10:52] <ISayMaybe> Then, re-activate it
#184 [10:52] <ISayMaybe> then tell me if the textures are back
#185 [10:52] <ISayMaybe> For the skins, I think its something else.
#186 [10:53] <jezter6> i closed the world and hae to reload, will deactivate in a minute
#187 [10:54] * Crazy_Dave [webchat@188.246.100.118] has joined #minecrafthelp
#188 [10:54] <Crazy_Dave> When I try to lay a block (click once), in 30% of the cases I put two or three blocks.
#189 [10:54] <Crazy_Dave> if I put more water on it it takes it back to the bucket and spills it again.
#190 [10:54] <Crazy_Dave> The door opens and closes two or three times.
#191 [10:54] <Crazy_Dave> I have a laptop omen bang & olufsen
#192 [10:54] <Crazy_Dave> This LAG has been showing up for about six months.
#193 [10:54] <Crazy_Dave> I changed my mouse but it didn't help.
#194 [10:54] <Crazy_Dave> I delete some worlds.
#195 [10:54] <jezter6> Isaymaybe: ok, cool! there's turtles and stuff running around in mario world, so I got that part bcak
#196 [10:55] <ISayMaybe> Blocks?
#197 [10:55] <jezter6> isaymaybe: no skins yet, but it's a start!
#198 [10:55] <Crazy_Dave> yes
#199 [10:55] <ISayMaybe> I meant it for jezter6
#200 [10:55] <Crazy_Dave> blocks
#201 [10:55] <ISayMaybe> jezter6 Are there blocks and items or only mobs and music
#202 [10:56] <ISayMaybe> Crazy_Dave Is this on singleplayer? Does it happen in multiplayer too? What about your FPS
#203 [10:56] <jezter6> Isaymaybe: i'm not sure what the difference is, I know nothing about this game other than helping my kid fix it.
#204 [10:57] <jezter6> iasaymaybe: i mean, i'm walking around on grass and there's terrain
#205 [10:58] * Crazy_Dave [webchat@188.246.100.118] has quit. (Client Quit)
#206 [10:58] <jezter6> isaymaybe: ok, it's just spiders and stuff, the terrain isn't changed
#207 [10:58] <jezter6> it's just normal forest, with dudes and music
#208 [10:59] * Crazy_Dave [webchat@188.246.100.118] has joined #minecrafthelp
#209 [10:59] <Crazy_Dave> When I try to lay a block (click once), in 30% of the cases I put two or three blocks.
#210 [10:59] <Crazy_Dave> if I put more water on it it takes it back to the bucket and spills it again.
#211 [10:59] <Crazy_Dave> The door opens and closes two or three times.
#212 [10:59] <Crazy_Dave> I have a laptop omen bang & olufsen
#213 [10:59] <Crazy_Dave> This LAG has been showing up for about six months.
#214 [10:59] <Crazy_Dave> I changed my mouse but it didn't help.
#215 [10:59] <Crazy_Dave> I delete some worlds.
#216 [10:59] <Crazy_Dave> Most of all, it seems to me on my survival world and on the servers.
#217 [11:00] <Crazy_Dave> I reinstalled minecraft here but it didn't help.
#218 [11:01] * Jimster [webchat@a80-101-238-253.adsl.xs4all.nl] has quit. (Quit: webchat.esper.net)
#219 [11:03] <Crazy_Dave> ---- Minecraft Crash Report ----
#220 [11:03] <Crazy_Dave> / Why did you do that?
#221 [11:04] <Crazy_Dave> Time: 27.12.19 18:03
#222 [11:04] <Crazy_Dave> Description: Manually triggered debug crash
#223 [11:04] <Crazy_Dave> java.lang.Throwable
#224 [11:04] <Crazy_Dave> at dbj.b(SourceFile:454)
#225 [11:05] <Crazy_Dave> at dbl.n(SourceFile:1469)
#226 [11:05] <Crazy_Dave> at dbl.d(SourceFile:922)
#227 [11:05] <Crazy_Dave> at dbl.b(SourceFile:585)
#228 [11:05] <Crazy_Dave> at net.minecraft.client.main.Main.main(SourceFile:202)
#229 [11:05] <ISayMaybe> jezter6 I'm sorry, but I don't know what to do :/
#230 [11:05] <Crazy_Dave> A detailed walkthrough of the error, its code path and all known details is as follows:
#231 [11:07] <Crazy_Dave> Head --
#232 [11:07] <Crazy_Dave> Thread: Render thread
#233 [11:07] <Crazy_Dave> Stacktrace:
#234 [11:07] <jezter6> now it just keeps crashing and saying an error occured. this game is frustrating
#235 [11:07] <Crazy_Dave> at dbj.b(SourceFile:454)
#236 [11:07] <Crazy_Dave> -- Affected level --download
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#239 [11:24] <Bing_Bong_Boi> I'm unable to login as the launcher is having trouble connecting to the internet (this only is for the launcher).
#240 [11:26] * Felix [webchat@c-98-212-8-35.hsd1.il.comcast.net] has joined #minecrafthelp
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#243 [11:59] <minecraft_mom> Just purchased Minecraft Java edition. Downloaded it from the link in the purchase receipt email, installed it, but Minecraft never actually opens. When I click on the launcher after installation, nothing happens, and Minecraft doesn't appear in the Task Manager. I've attempted running it as admin, running it in Win 8 compatibility mode - nothin
#244 [11:59] <minecraft_mom> g works. Suggestions, please?
#245 [12:32] * TK [webchat@b2b-37-24-161-103.unitymedia.biz] has joined #minecrafthelp
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#249 [12:36] <Wayneee> hi all, I wonder if someone can help me, I have managed to log into Minecraft site, but my previous purchases do not appear to be available, am I doing something wrong?
#250 [12:39] * Felix [webchat@c-98-212-8-35.hsd1.il.comcast.net] has joined #minecrafthelp
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#252 [12:40] <Felix> I tried cleaning everything and everything is already updated. it still wont run. the launcher won't load up
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#257 [13:19] * NullAbyss [webchat@cpc96792-rdng27-2-0-cust488.15-3.cable.virginm.net] has joined #minecrafthelp
#258 [13:20] <NullAbyss> hello, i've just bought minecraft from the store, and when i was trying to log in to redeem it, the login button didnt work?
#259 [13:32] * b8 [webchat@c-98-245-26-144.hsd1.co.comcast.net] has joined #minecrafthelp
#260 [13:32] <b8> hi I purchased a apple gift card to buy Minecraft java edition but It won't let me pay with it
#261 [13:33] <b8> ?
#262 [13:36] <NullAbyss> So you've made your account, then chose "redeem code" at payment and are sure you've put it in correctly? b8
#263 [13:36] <b8> yes
#264 [13:37] <NullAbyss> Hmm. This seems odd. Was the code already scratched off when you got it?
#265 [13:37] <b8> ikr and no it was not
#266 [13:38] <NullAbyss> I don't know what could have caused it. To me, the only thing that might have happened is that someone else has used the code.
#267 [13:39] <b8> I just purchased the gift card last night and it was brand new
#268 [13:39] <b8> is there anything I can do to not have just wasted $30 for nothing
#269 [13:39] * marqzzz_ [webchat@139.47.65.17] has joined #minecrafthelp
#270 [13:40] <NullAbyss> Have you got it for the correct platform?
#271 [13:40] * marqzzz_ [webchat@139.47.65.17] has quit. (Client Quit)
#272 [13:40] <b8> I believe so, can you buy the game using an apple gift card?
#273 [13:41] <NullAbyss> Have you gotten it as apple $30 or as the actual minecraft gift card?
#274 [13:42] * b6 [webchat@c-98-245-26-144.hsd1.co.comcast.net] has joined #minecrafthelp
#275 [13:42] <b6> I cant purchase minecraft java edition with my apple gift card, what can I do
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#277 [13:44] * br [webchat@c-98-245-26-144.hsd1.co.comcast.net] has joined #minecrafthelp
#278 [13:44] <br> I purchased an apple gift card to buy Minecraft java edition but it is saying that the code is invalid
#279 [13:45] <NullAbyss> Call Mojang Support?
#280 [13:46] <NullAbyss> Return the card?
#281 [13:46] <br> I don't think that I can
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#287 [14:09] * BlockmasterJJ [webchat@c-24-8-25-206.hsd1.co.comcast.net] has joined #minecrafthelp
#288 [14:11] <BlockmasterJJ> when i join my minecraft relms server it will kick me in about 10-30 seconds and then it says internal exception java.io.ioexception: an existing connection was forcibly closed by the remote host. can you help me
#289 [14:14] * jube [webchat@hmtnon0218w-lp130-03-70-27-112-52.dsl.bell.ca] has joined #minecrafthelp
#290 [14:14] <jube> hello
#291 [14:14] * almaember [~IceChat9@5402601A.dsl.pool.telekom.hu] has joined #minecrafthelp
#292 [14:14] <jube> i need help with my minecraft account
#293 [14:14] <jube> i need help with my minecraft account
#294 [14:14] * almaember [~IceChat9@5402601A.dsl.pool.telekom.hu] has left #minecrafthelp
#295 [14:15] * jube [webchat@hmtnon0218w-lp130-03-70-27-112-52.dsl.bell.ca] has quit. (Client Quit)
#296 [14:18] * jube [webchat@hmtnon0218w-lp130-03-70-27-112-52.dsl.bell.ca] has joined #minecrafthelp
#297 [14:18] <jube> hey
#298 [14:27] * Alex7 [webchat@122-59-30-153-fibre.sparkbb.co.nz] has joined #minecrafthelp
#299 [14:28] <Alex7> Minecraft is crashing with "Process crashed with exit code -1" I've tried looking it up but nobody has just -1
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#301 [14:46] * Spencer [webchat@213.205.240.12] has joined #minecrafthelp
#302 [14:47] <Spencer> Hi i cant get my switch to load it loads to main screen but when it tries to log jnto account i get error message saying game cloaed due to error code 0????
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#304 [15:00] * Mystic [webchat@carlyss-ftth-399.camtel.net] has joined #minecrafthelp
#305 [15:00] <Mystic> I need help purchasing minecraft
#306 [15:00] * Mystic is now known as Guest99447
#307 [15:01] * Guest99447 [webchat@carlyss-ftth-399.camtel.net] has quit. (Client Quit)
#308 [15:15] * sebby [webchat@c-76-119-109-54.hsd1.ma.comcast.net] has joined #minecrafthelp
#309 [15:15] <sebby> ive been trying to get my friend to connect to my world via LAN but it wont work
#310 [15:15] <sebby> either we get an error like connection refused or it just says connecting to server... for really long
#311 [15:17] * PlayReplay666 [webchat@5-14-69-118.residential.rdsnet.ro] has joined #minecrafthelp
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#313 [15:20] * ShadowStalker [webchat@75-174-116-51.boid.qwest.net] has joined #minecrafthelp
#314 [15:20] <ShadowStalker> If I've owned java edition since 2012, can I play bedrock too? I can't afford to buy it again sadly.
#315 [15:21] <PlayReplay666> Hi! When I open Minecraft and I click "Singleplayer", my game crashes! I tried to play on every avalabile version! (1.8-1.15.1) but I have the same problem! I tried to re-download the launcher, I tried again to play on every avalabile version! (1.8-1.15.1) Nope, it still doesn't work. I can send the crash report, if it's needed.
#316 [15:25] * SisAbi [webchat@ip68-224-81-194.lv.lv.cox.net] has joined #minecrafthelp
#317 [15:26] <SisAbi> I tried to redeem the voucher purchased off Amazon to my Windows 10 PC and it was "completing purchase", for about 5 minutes, so I closed it, and now I can't seem to download or access it on my PC>
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#324 [15:40] * mary [webchat@112.198.25.12] has joined #minecrafthelp
#325 [15:40] <mary> Hello
#326 [15:40] <mary> I need your help guys
#327 [15:41] <mary> whenever I purchase safari world It always asked me to purchase again using our Fire 7 tablet?
#328 [15:45] * mary [webchat@112.198.25.12] has quit. (Quit: webchat.esper.net)
#329 [15:48] * Mary [webchat@h69-131-202-196.lncswi.dsl.dynamic.tds.net] has joined #minecrafthelp
#330 [15:50] * John [webchat@112.198.25.12] has joined #minecrafthelp
#331 [15:50] <John> Hi
#332 [15:50] <John> hello
#333 [15:50] * John is now known as Guest74497
#334 [15:50] <Guest74497> Help please Lord_Ralex
#335 [15:51] <Mary> Help please older
#336 [15:51] <Mary> Re
#337 [15:52] * Mary [webchat@h69-131-202-196.lncswi.dsl.dynamic.tds.net] has quit. (Client Quit)
#338 [16:03] * ShadowStalker [webchat@75-174-116-51.boid.qwest.net] has quit. (Quit: webchat.esper.net)
#339 [16:16] * Kieran [webchat@67.189.18.234] has joined #minecrafthelp
#340 [16:16] <Kieran> Hello I cannot login someone help me
#341 [16:16] * Kieran is now known as Guest26515
#342 [16:17] <Guest26515> Hello I cannot login someone help me
#343 [16:18] <Guest26515> #minecrafthelp Hello I cannot login someone help me
#344 [16:18] * Guest26515 [webchat@67.189.18.234] has quit. (Client Quit)
#345 [16:19] * levi [webchat@79.109.106.168.dyn.user.ono.com] has joined #minecrafthelp
#346 [16:19] <levi> hi there!
#347 [16:19] <levi> I have a problem with my minecraft server
#348 [16:20] <levi> it says Java.lang.NullPointerException
#349 [16:20] <levi> is there any solution?
#350 [16:21] * nino [webchat@x5d830d2e.dyn.telefonica.de] has joined #minecrafthelp
#351 [16:22] <nino> Hallo ?
#352 [16:22] * nino [webchat@x5d830d2e.dyn.telefonica.de] has quit. (Client Quit)
#353 [16:24] <levi> hallo?
#354 [16:24] <levi> german?
#355 [16:25] <levi> I need help :(
#356 [16:35] * Rey [webchat@c-98-199-64-184.hsd1.tx.comcast.net] has joined #minecrafthelp
#357 [16:35] <Rey> Hi I have a problem with my minecraft
#358 [16:35] <Rey> so I bought the game like the last three weeks
#359 [16:35] <Rey> But the thing is
#360 [16:36] <Rey> It never let me play or the launcher never opened
#361 [16:36] <Rey> It says this
#362 [16:36] <Rey> Give me a second
#363 [16:36] <Rey> https://streamable.com/s/z7kjq/fpdspq
#364 [16:37] * AamuVon [webchat@46.188.125.18] has joined #minecrafthelp
#365 [16:39] * jay [webchat@c-98-216-153-101.hsd1.nh.comcast.net] has joined #minecrafthelp
#366 [16:39] <Rey> And i'm a mac user
#367 [16:40] <jay> hi
#368 [16:40] <AamuVon> Hello. Just bought Minecraft for my Mac OS and it's bagged. The block can't be destroyed from the first attempt, they appear again or I should wait for few seconds for them to destroy. Also can't eat anything. Can anyone help? I tried restarting the game, recreating the game, all graphics made on the lowest level but it didn't help.
#369 [16:40] <jay> maqc user. password reset multiple times and still says incorrect password
#370 [16:41] <jay> mac*
#371 [16:42] * Guest [webchat@67.189.18.234] has joined #minecrafthelp
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#373 [16:43] <Guest> #minecrafthelp I cannot seem to login to minecraft even after making a new account and trying to buy the game again!
#374 [16:44] <jay> same
#375 [16:44] <jay> is anyone here to help?
#376 [16:44] <Guest> no clue
#377 [16:45] * AamuVon [webchat@46.188.125.18] has joined #minecrafthelp
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#383 [16:53] <silverwalls> why am i having trouble logging into my account on windows 10? it keeps telling me there is an error.
#384 [16:54] * jay [webchat@c-98-216-153-101.hsd1.nh.comcast.net] has joined #minecrafthelp
#385 [16:54] <jay> hi
#386 [16:59] * jay [webchat@c-98-216-153-101.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#387 [17:08] * OkJohn [webchat@cpe-174-96-112-165.neo.res.rr.com] has joined #minecrafthelp
#388 [17:10] <OkJohn> Hello, i have a unique issue that i cant seem to figure out, i bought minecraft in 2009 on the original website. and i never migrated my account. so how would i go about getting back into it? i emailed Mojang 3 months ago and never got a reply
#389 [17:11] * stellarstead_ [~blonk@cpe-75-82-2-49.socal.res.rr.com] has joined #minecrafthelp
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#393 [17:50] * nacho_324 [webchat@r186-48-17-93.dialup.adsl.anteldata.net.uy] has joined #minecrafthelp
#394 [17:50] <nacho_324> hi
#395 [17:52] <nacho_324> i´m having problem to finishing the download of minecraft launcher
#396 [17:53] <nacho_324> it says that Minecraft Launcher Stops to work!!!
#397 [17:53] <nacho_324> can you help me?
#398 [18:03] * Josh1 [webchat@174-28-185-71.albq.qwest.net] has joined #minecrafthelp
#399 [18:03] * Josh1 [webchat@174-28-185-71.albq.qwest.net] has quit. (Client Quit)
#400 [18:05] * someone [webchat@35.136.186.175] has joined #minecrafthelp
#401 [18:05] <someone> help pls ;-;
#402 [18:06] <someone> it wont let me pay
#403 [18:08] <someone> i dont have a question but ive been trying to get the game for 3 days now
#404 [18:08] <someone> no stores have a gift code card thingy
#405 [18:08] <someone> ive used 3 different cards
#406 [18:09] <someone> 3 browsers
#407 [18:09] <someone> ive updated my computer twice
#408 [18:09] <someone> idk what to do
#409 [18:13] <someone> ima leave this here until someone responds so ima be watching youtube or somethin
#410 [19:12] * Hawk [webchat@95.148.79.157] has joined #minecrafthelp
#411 [19:12] <Hawk> Anyone here?
#412 [19:15] <Hawk> Aw man right! Minecraft has been running well since I got the Java version earlier this year but on the day of the new update, I played once and after that every time that I've tried to boot up the minecraft launcher it has blue screened my laptop. I tried uninstalling it, also ending up in a blue screen and even deleting it manually via deleting t
#413 [19:15] <Hawk> he minecraft appdata folder and reinstalling, but once it was installed again it went right back to blue screening. I'm at a loss, I've never heard of anything similar happening. Everything else runs fine, even larger games.
#414 [19:21] * CJ [webchat@ip-173-115-29-164.atlnga.spcsdns.net] has joined #minecrafthelp
#415 [19:22] <CJ> When are the new codes coming for Minecraft for windows 10?
#416 [19:22] * CJ [webchat@ip-173-115-29-164.atlnga.spcsdns.net] has quit. (Client Quit)
#417 [19:28] * matt5 [webchat@cable-40-105.sssnet.com] has joined #minecrafthelp
#418 [19:29] <matt5> Hello. I keep getting the "authentication servers are down" error. Are the servers actually down?
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#422 [20:44] <Sakura> Unable to login Minecraft IOS mini ipad
#423 [20:44] <yunglove42> i downloaded minecraft java on hp laptop and even after adding 4 more gigs of ram to my original 4 its still extremely slow and laggy is there anything i can do to fix it or will it just not work
#424 [20:48] <Sakura> Does anybody knows the solution for login problem with Minecraft IOS?
#425 [20:48] <yunglove42> it takes hours to get and awnser apperently
#426 [20:49] <Andrio> yunglove42, how much RAM does your laptop have total?
#427 [20:49] <yunglove42> 8
#428 [20:50] <Andrio> yunglove42, you don't want to try to allocate all of it to Minecraft; 4 GB should be enough... does the F3 debug screen show the right amount allocated?
#429 [20:51] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#430 [20:52] * TheSilentLink [~TheSilent@host86-137-246-19.range86-137.btcentralplus.com] has joined #minecrafthelp
#431 [20:52] <yunglove42> hold on im checking
#432 [20:57] <yunglove42> idk how to asses the debug screen cause my f3 button turns up the brightness
#433 [21:01] <Andrio> yunglove42, Fn+F3
#434 [21:01] <Andrio> Or Shift+F3
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#437 [21:05] * yunglove42 [webchat@136.33.244.149] has joined #minecrafthelp
#438 [21:05] <yunglove42> its says 100%
#439 [21:08] <Andrio> yunglove42, is that all it says?
#440 [21:08] <yunglove42> frick hold on i closed it
#441 [21:12] <yunglove42> 2048MB
#442 [21:12] * Lj [webchat@142.165.170.179] has joined #minecrafthelp
#443 [21:12] <Lj> My friend on xbox can no longer join my survival world(on PC) but they successfully joined my creative world in the last few days. But have not been able to join my survival world for weeks. I have not added any mods. In addition i have no issue connecting to their world
#444 [21:18] * yunglove42 [webchat@136.33.244.149] has quit. (Quit: webchat.esper.net)
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#446 [21:19] * yunglove42 [webchat@136.33.244.149] has joined #minecrafthelp
#447 [21:24] <yunglove42> sorry i hit the wrong x did
#448 [21:24] <yunglove42> lol*
#449 [21:39] <Lj> My friend on xbox can no longer join my survival world(on PC) but they successfully joined my creative world in the last few days. But have not been able to join my survival world for weeks. I have not added any mods. In addition i have no issue connecting to their world
#450 [21:48] * nys6 [webchat@pool-108-12-220-91.prvdri.fios.verizon.net] has joined #minecrafthelp
#451 [21:48] <nys6> how i resolve minecraft not failing to launch every time i try to launch it
#452 [21:49] * nys6 [webchat@pool-108-12-220-91.prvdri.fios.verizon.net] has quit. (Client Quit)
#453 [21:49] * y5 [webchat@cpe-74-133-143-98.kya.res.rr.com] has joined #minecrafthelp
#454 [21:54] <yunglove42> it says allocated: 100% 2048 MB
#455 [21:58] * THKY [webchat@73.95.137.60] has joined #minecrafthelp
#456 [21:58] * THKY [webchat@73.95.137.60] has joined #minecrafthelp
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#458 [22:07] * hs [webchat@99-7-58-231.lightspeed.davlca.sbcglobal.net] has joined #minecrafthelp
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#460 [22:12] <hs> Im not exactly sure what the problem is and hardly know anything about minecraft but i had a world and i think what happened was on my mac the window exited out but went to a window on the bottom of my computer like on the tool bar or whatever its called and i didn't notice so i opened the minecraft world again the normal way and it happened again
#461 [22:12] <hs> so i had two windows open on the same world. basically, i saved the same world twice and it messed everything up. Now when i open the world everything is cut up and separated and theres random things everywhere and parts of houses everywhere. I hope that many any sense.... Im not very good with computers
#462 [22:16] * hs [webchat@99-7-58-231.lightspeed.davlca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#463 [22:34] * Keegan [webchat@c-73-74-156-187.hsd1.il.comcast.net] has joined #minecrafthelp
#464 [22:35] <Keegan> I am having an issue where whenever I open a chest up and press escape to leave, it is acting like I am constantly pressing right click
#465 [22:39] * Leehartop [webchat@cpc153765-ldry4-2-0-cust182.2-1.cable.virginm.net] has joined #minecrafthelp
#466 [22:40] <Leehartop> I can not login i changed my password so many times still dont work i waited over a month still dont work
#467 [22:51] <yunglove42> ive been here since 830 and he just randomly stopped
#468 [22:51] <Leehartop> ik
#469 [22:51] <yunglove42> i just want my minecraft yo
#470 [22:51] <Leehartop> do you even own it?
#471 [22:52] <yunglove42> yea i paid 30$ for minecraft java
#472 [22:52] <Leehartop> oof
#473 [22:52] <yunglove42> ikr
#474 [22:52] <Leehartop> i paid £17
#475 [22:52] <yunglove42> just for it to be slow afff
#476 [22:52] <yunglove42> wha
#477 [22:52] <Leehartop> it was half price tho
#478 [22:53] <yunglove42> fucking europe
#479 [22:53] <Absol> yunglove42: Please keep it civil
#480 [22:53] <yunglove42> i was just jokin around
#481 [22:53] <Leehartop> im trying to download minecraft and its telling me to buy itttt
#482 [22:54] <yunglove42> have u unintalled it and rei
#483 [22:54] <yunglove42> do u have a mojang acc
#484 [22:54] <Leehartop> i switched computer
#485 [22:54] <Leehartop> i dont have it
#486 [22:54] <Leehartop> on the web
#487 [22:55] <yunglove42> hmm
#488 [22:55] <yunglove42> the only thing i could think of was if u had a mojang acc u could just redownlod it there for free if u paid
#489 [22:55] <yunglove42> how did u get it ?
#490 [22:56] <Leehartop> with a bank account
#491 [22:56] <yunglove42> no way
#492 [22:56] <yunglove42> but fr
#493 [22:57] <Leehartop> Ill CLAP minecraft bum cheeks if they dont fix it
#494 [22:57] <yunglove42> amen lmao
#495 [22:58] <yunglove42> the guy was helping me then disappeared
#496 [22:58] <Leehartop> i went on my profile and it says i dont own it like what the hell
#497 [22:59] <yunglove42> try redownloading cause it goes thru like 4 sections and when it gets to buy it couls say " hey u bought this already"
#498 [22:59] * Bruce123 [webchat@c-71-199-193-237.hsd1.tn.comcast.net] has joined #minecrafthelp
#499 [22:59] <Bruce123> Hello
#500 [23:00] * Nik [webchat@97-120-147-14.ptld.qwest.net] has joined #minecrafthelp
#501 [23:00] <Leehartop> i went on my acc and it says "Looks like you don't own Minecraft yet! Buy the game here!"
#502 [23:00] <Nik> how i get bedrock
#503 [23:00] <yunglove42> click buy
#504 [23:00] <Bruce123> My game keeps crashing when I load in a world
#505 [23:00] <Leehartop> buy a better pc
#506 [23:00] <Bruce123> That's the thing
#507 [23:00] <Bruce123> This is a good PC
#508 [23:00] <Leehartop> or use badlion
#509 [23:01] <Leehartop> get badlion
#510 [23:01] <Bruce123> 16gb of ddr4 RAM and 6 core processor
#511 [23:01] <yunglove42> flex
#512 [23:01] <Leehartop> GET BADLION
#513 [23:01] <Bruce123> does badlion support solo?
#514 [23:01] <Leehartop> yes
#515 [23:01] <Bruce123> haven't used the client yet
#516 [23:01] <Bruce123> okay
#517 [23:01] <Leehartop> you re
#518 [23:01] <Bruce123> I'll be back if it doesn't work
#519 [23:01] <Leehartop> please dont
#520 [23:01] <Nik> but seriously how do i get bedrock for free since i got minecraft in 2016
#521 [23:02] <yunglove42> lmao
#522 [23:02] <Andrio> Nik, unfortunately that's out of stock at the moment
#523 [23:02] <Andrio> you'll need to wait.
#524 [23:02] <Leehartop> gamemode creative
#525 [23:02] <Nik> its been for a long time..
#526 [23:02] <yunglove42> bedrock is pocket
#527 [23:02] <Andrio> ??> Bruce123 tools/HJT
#528 [23:02] <yunglove42> edition
#529 [23:02] <Andrio> ok, who killed the bot?
#530 [23:02] <Bruce123> tools/hjt??
#531 [23:02] <Leehartop> andio
#532 [23:02] <Leehartop> please help me
#533 [23:02] <Bruce123> can i get a little more explanation?
#534 [23:03] <Nik> sorry "microsoft edition" or whatever
#535 [23:03] <Bruce123> and i can send the error log if you guys want to see it
#536 [23:03] <Leehartop> It says i dont own minecraft
#537 [23:03] * Nik [webchat@97-120-147-14.ptld.qwest.net] has quit. (Client Quit)
#538 [23:03] <Bruce123> https://multisided.s-ul.eu/bhDH8CVt the error log if you want to take a look
#539 [23:03] <Andrio> Bruce123, download and run this tool: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#540 [23:04] <Andrio> Bruce123: '"Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.'
#541 [23:04] <Leehartop> It says i dont own minecraft
#542 [23:04] <Bruce123> Okay
#543 [23:04] <Andrio> Leehartop, are you sure you used the right email address?
#544 [23:04] <Leehartop> yh
#545 [23:04] <Leehartop> im login
#546 [23:04] <Bruce123> Just for future reference, this is a new PC, should have no issues but
#547 [23:04] <Andrio> yunglove42, what are the other specs of your PC like?
#548 [23:04] <Andrio> Leehartop, what was your profile name?
#549 [23:04] <Leehartop> Leehartop
#550 [23:05] <yunglove42> idk computers youll have to be more specific
#551 [23:05] <Bruce123> https://paste.ubuntu.com/p/GsSNdTSNNH/
#552 [23:05] <Andrio> Leehartop, Java Edition?
#553 [23:05] <Leehartop> Yes
#554 [23:05] <Andrio> Leehartop, you sure you spelled it right there? There seems to be no record of that name.
#555 [23:06] <Leehartop> try leeleehartop
#556 [23:06] <Leehartop> i got bad brain cells
#557 [23:06] <Andrio> Bruce123, try shutting down Discord; see if that helps.
#558 [23:06] <Andrio> Leehartop, that one is still there
#559 [23:06] <yunglove42> amd a4 processor
#560 [23:07] <Leehartop> what? whats still there?
#561 [23:07] <Andrio> if you're sure it's the right email address, you may need to contact Mojang via https://help.minecraft.net/hc/en-us/requests/new
#562 [23:07] <Andrio> Leehartop, if you're sure it's the right email address, you may need to contact Mojang via https://help.minecraft.net/hc/en-us/requests/new
#563 [23:07] <Andrio> Leehartop, a profile with that name
#564 [23:07] <Andrio> yunglove42, do you use mods?
#565 [23:07] <yunglove42> no
#566 [23:08] <Andrio> hm
#567 [23:08] <Leehartop> im not xbox
#568 [23:08] <Leehartop> im on pc
#569 [23:10] <Andrio> Leehartop, don't fill in a Xbox Live tag then
#570 [23:10] <Leehartop> Okay
#571 [23:11] <Bruce123> Game still crashed
#572 [23:11] <Bruce123> No log however
#573 [23:12] <Andrio> yunglove42, try to follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#574 [23:13] * yunglove42 [webchat@136.33.244.149] has quit. (Quit: webchat.esper.net)
#575 [23:34] * yunglove42 [webchat@136.33.244.149] has joined #minecrafthelp
#576 [23:35] <yunglove42> https://paste.ubuntu.com/p/vCnM6cnFc3/
#577 [23:39] <Andrio> yunglove42, so you tried allocating more RAM and the game still only shows 2048 MB?
#578 [23:41] <yunglove42> yes
#579 [23:42] <Andrio> yunglove42, try these instructions: https://minecraftirc.net/support-articles/windows/env-vars/
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