#1 [00:49] * L [webchat@n42-241-84-182.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#2 [00:51] <L> What do I do, I can't log in on my PC but on my mobile I can
#3 [00:51] <L> When I try it just says invalid email or password
#4 [00:51] <L> Even tho I type it perfectly
#5 [00:51] <Andrio> ??> L tools/HJT
#6 [00:51] <Mightyena> L: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7 [00:51] <Mightyena> L: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#8 [00:52] <L> Why
#9 [00:52] <L> What does that do
#10 [00:54] <L> Plz tell
#11 [00:54] <L> What does it do
#12 [00:54] <L> Can I fix it myself
#13 [01:34] * EL1T3_HazyYT [webchat@S010670037e20099e.cg.shawcable.net] has joined #minecrafthelp
#14 [01:34] <EL1T3_HazyYT> hello
#15 [01:34] <EL1T3_HazyYT> my minecraft keeps crashing
#16 [01:38] <EL1T3_HazyYT> i can open the launcher but i can not go into the game
#17 [01:39] <EL1T3_HazyYT> i can launch in to games under 12.2 but ccan not start survival or servers
#18 [01:40] <EL1T3_HazyYT> anything above just does not open it just say that minecraft java is not responding
#19 [01:57] * Parker [webchat@098-127-065-253.res.spectrum.com] has joined #minecrafthelp
#20 [01:58] <EL1T3_HazyYT> hello
#21 [01:58] <Parker> Hello I am having trouble with the modpacks in the twitch launcher
#22 [01:58] <EL1T3_HazyYT> are you the supporter?
#23 [01:58] <Parker> The supporter?
#24 [01:58] <EL1T3_HazyYT> im waiting for support
#25 [01:58] <EL1T3_HazyYT> help
#26 [01:58] <Parker> Oh no i am too :P
#27 [01:59] <EL1T3_HazyYT> i have been here for 30 mins
#28 [01:59] <Parker> Jesus..
#29 [01:59] <Parker> Wanna see if we can answer eachothers questions?
#30 [01:59] <EL1T3_HazyYT> ok
#31 [01:59] <Parker> You first
#32 [01:59] <EL1T3_HazyYT> do you know how to fix crashing
#33 [02:00] <Parker> Have you tried to uninstall and reinstall the game?
#34 [02:00] <EL1T3_HazyYT> i cant even go into the games
#35 [02:00] <EL1T3_HazyYT> yup
#36 [02:00] <Parker> Do you have the newest version of java?
#37 [02:01] <EL1T3_HazyYT> yup
#38 [02:01] <Parker> What version of minecraft are you trying to run?
#39 [02:01] <EL1T3_HazyYT> the newest
#40 [02:01] <Parker> 1.15?
#41 [02:02] <EL1T3_HazyYT> ya
#42 [02:02] <EL1T3_HazyYT> it crashes right away
#43 [02:02] <Parker> Hmm I dont know man ive never really had that problem, and when I have ive been able to fix it as soon as i reinstall it
#44 [02:02] <EL1T3_HazyYT> but if i try to play 12.2 it works but i can not play survival or a server it crashes
#45 [02:02] <EL1T3_HazyYT> oh
#46 [02:03] <Parker> Yea I dont know man im sorry :/
#47 [02:03] <EL1T3_HazyYT> its ok
#48 [02:03] <EL1T3_HazyYT> welp i gtg
#49 [02:03] <Parker> Do you by chance know how to fix the problem with modpacks not launching with the twitch minecraft modpack launcher
#50 [02:03] <EL1T3_HazyYT> i cant get help
#51 [02:04] <EL1T3_HazyYT> i think you need to get the new java
#52 [02:04] <Parker> I have it
#53 [02:04] * Parker [webchat@098-127-065-253.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#54 [02:04] <EL1T3_HazyYT> then it has to be mojangs problem
#55 [02:06] * Parker [webchat@098-127-065-253.res.spectrum.com] has joined #minecrafthelp
#56 [02:23] * umhahada [webchat@1.239.123.243] has joined #minecrafthelp
#57 [02:24] <umhahada> i biught my game today
#58 [02:24] <umhahada> bought
#59 [02:25] <umhahada> i install the launcher
#60 [02:25] <umhahada> and everything go well
#61 [02:25] <umhahada> but when i press the play button
#62 [02:25] <umhahada> my game start with mojang logo
#63 [02:25] <umhahada> but it stop loading
#64 [02:25] <umhahada> and do not response
#65 [02:26] <umhahada> what can i do?
#66 [02:26] <umhahada> i cant play my game
#67 [02:30] * hello [webchat@110-174-61-96.static.tpgi.com.au] has joined #minecrafthelp
#68 [02:31] * umhahada [webchat@1.239.123.243] has quit. (Quit: webchat.esper.net)
#69 [02:31] <hello> hi, i purchased java edition prepaid card today, and i wanted to redeem my free windows 10 code, i tried claiming it through the mojang website but it does not give me the code and it keeps saying we have temporarily run out of codes
#70 [02:31] <hello> hi, i purchased java edition prepaid card today, and i wanted to redeem my free windows 10 code, i tried claiming it through the mojang website but it does not give me the code and it keeps saying we have temporarily run out of codes
#71 [02:34] * hello [webchat@110-174-61-96.static.tpgi.com.au] has left #minecrafthelp
#72 [03:24] * Brendan [webchat@107-205-98-133.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#73 [03:25] <Brendan> hello
#74 [03:25] <urielsalis> HI Brendan
#75 [03:26] <Brendan> So my game dose not launch and it isn't in my task manger either
#76 [03:26] <urielsalis> ??> Brendan av/adwcleaner
#77 [03:26] <Mightyena> Brendan: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#78 [03:26] <Mightyena> Brendan: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#79 [03:28] * Brendan [webchat@107-205-98-133.lightspeed.livnmi.sbcglobal.net] has quit. (Client Quit)
#80 [03:29] * Mercury2000 [webchat@79.116.79.88] has joined #minecrafthelp
#81 [03:30] * Proer [webchat@bb220-255-213-178.singnet.com.sg] has joined #minecrafthelp
#82 [03:30] <Proer> I can't login on my launcher
#83 [03:30] <urielsalis> Proer what happens when you try?
#84 [03:30] <Proer> When I login on another computer, the account works
#85 [03:31] <Proer> The launcher shows invalid login
#86 [03:31] <urielsalis> ??> Proer tools/hjt
#87 [03:31] <Mightyena> Proer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#88 [03:31] <Mightyena> Proer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#89 [03:32] * Proer [webchat@bb220-255-213-178.singnet.com.sg] has quit. (Client Quit)
#90 [03:33] * Paltalia [webchat@87.19.83.27] has joined #minecrafthelp
#91 [03:34] * Brendan [webchat@107-205-98-133.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#92 [03:34] <Brendan> what do i do now?
#93 [03:34] <urielsalis> Brendan, try to play now
#94 [03:35] <Brendan> its still not working
#95 [03:36] <urielsalis> ??> Brendan tools/hjt
#96 [03:36] <Mightyena> Brendan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#97 [03:36] <Mightyena> Brendan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#98 [03:36] <Paltalia> Hello for everyone,yesterday I've bought minecraft premium from my cellphone but when I try to log with the launcher (or in the official website) it does nothing (the launcher says "password or email not correct",but they are)
#99 [03:36] <Mercury2000> Hello, can anyone please help me with this issue I have. I have 3 computer at home, all of them with windows 10. On 2 of them I can login, on the 3rd, I can not login. I have scanned the system using hijack this and put the log in here: https://paste.ubuntu.com/p/rXZtSJRj9z/
#100 [03:37] <urielsalis> Paltalia, What app did you buy? Minecraft for mobile phones doesnt ask for a password or email
#101 [03:37] <urielsalis> ??> Mercury2000 info/mcleaks
#102 [03:37] <Mightyena> Mercury2000: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#103 [03:37] <Mightyena> Mercury2000: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#104 [03:37] <urielsalis> ??> Mercury2000 win/hosts/edit
#105 [03:37] <Mightyena> Mercury2000: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#106 [03:37] <Mightyena> Mercury2000: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#107 [03:38] <Paltalia> Basically:On my pc I can't log in in the mc official website,so I bought minecraft on my phone by the official website
#108 [03:38] <Mercury2000> Thank you very much, I will do that.
#109 [03:40] * Redz [webchat@54.239.6.185] has joined #minecrafthelp
#110 [03:40] <urielsalis> Paltalia, in Minecraft.net right? Did you get a email confirming the purchase?
#111 [03:40] <Redz> Hello
#112 [03:40] <urielsalis> Hi Redz
#113 [03:40] <Paltalia> yeah,I did
#114 [03:41] <urielsalis> Paltalia, and you are connected right now from the PC with the issue?
#115 [03:41] <Paltalia> Yeah
#116 [03:41] <Redz> so my friend have some problem with a game code he buy in amazon
#117 [03:41] <urielsalis> Redz, what problem?
#118 [03:41] <Redz> error message
#119 [03:41] <urielsalis> What error message?
#120 [03:41] <Redz> code inexistant
#121 [03:42] <urielsalis> Redz, Do you have the link that you bought the code from? You can get it from Your Orders
#122 [03:42] <Redz> yes i have the code
#123 [03:42] <urielsalis> Redz DONT PASTE THE CODE HERE
#124 [03:43] <urielsalis> Redz, Go to Your Orders in Amazon and give us the link to the store where you bought it, because as far as I know the official listing in Amazon is out of stock
#125 [03:43] <Redz> Ok
#126 [03:44] <Redz> https://www.amazon.fr/dp/B010KYDNDG?th=1
#127 [03:44] <urielsalis> Redz, have you contacted Amazon support?> They seem to have a lot of reviews saying code doesnt work
#128 [03:45] <Redz> yes
#129 [03:45] <Redz> im on it
#130 [03:50] <Paltalia> Yes,I am from the PC with the issue
#131 [03:50] <urielsalis> ??> Paltalia tools/hjt
#132 [03:50] <Mightyena> Paltalia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#133 [03:50] <Mightyena> Paltalia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#134 [03:57] <Paltalia> https://paste.ubuntu.com/p/kdSM9hQXHX/
#135 [03:57] <Paltalia> here
#136 [03:58] <urielsalis> ??> Paltalia info/mcleaks
#137 [03:58] <Mightyena> Paltalia: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#138 [03:58] <Mightyena> Paltalia: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#139 [03:58] <urielsalis> ??> Paltalia win/hosts/edit
#140 [03:59] <Mightyena> Paltalia: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#141 [03:59] <Mightyena> Paltalia: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#142 [04:02] * Mercury2000 [webchat@79.116.79.88] has quit. (Quit: webchat.esper.net)
#143 [04:05] <Paltalia> I opened the file.Now I must delete every bar that contain Mojang?
#144 [04:06] <urielsalis> Every line, yes
#145 [04:06] <Paltalia> okay
#146 [04:08] <Paltalia> Okay,deleted two lines.Now I save the file as a file or as a text and which name I will give to it?
#147 [04:12] <Paltalia> How do I save the file and how do I name it?
#148 [04:13] <urielsalis> Leave it with the same name, if yoou opened notepad as administrator it should let you just save it
#149 [04:13] <Paltalia> Yes,I can save it
#150 [04:16] <urielsalis> Save it and try to play again
#151 [04:24] <Paltalia> How do I open the notepad with the administrator?
#152 [04:30] <Paltalia> it worked
#153 [04:31] <Paltalia> THANK YOU SO MUCH
#154 [04:31] <urielsalis> Awesome :), dont forget to reset your password
#155 [04:37] * MikKer [webchat@155-133-83-26.mikronet.org.pl] has joined #minecrafthelp
#156 [04:40] <MikKer> hello, when trying to log in to minecraft.net after entering the correct e-mail address and password and pressing the login button nice is not happening. the button turns black and nothing happens
#157 [04:40] * MikKer [webchat@155-133-83-26.mikronet.org.pl] has quit. (Client Quit)
#158 [04:56] * dovethesoap [webchat@5.107.68.229] has joined #minecrafthelp
#159 [04:56] <dovethesoap> hello.im having problems logging in into minecraft
#160 [04:57] * dovethesoap [webchat@5.107.68.229] has quit. (Client Quit)
#161 [05:08] * Xeyame [~Xeyame@server-739prx.xeya.me] has quit. (Ping timeout: 204 seconds)
#162 [05:17] * JyleZ [webchat@h88-129-41-241.cust.a3fiber.se] has joined #minecrafthelp
#163 [05:21] <JyleZ> Hi! I have the JAva version since a few years back, i now want the windows 10 edition and acording to mojang i sould be able to get a gift code. i can't get one from their site. what do i do?
#164 [05:23] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
#165 [05:33] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#166 [05:33] * JyleZ [webchat@h88-129-41-241.cust.a3fiber.se] has joined #minecrafthelp
#167 [05:34] <JyleZ> Can i get help getting the windows 10 edition?
#168 [05:34] <JyleZ> i got the java edition years ago
#169 [05:39] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#170 [05:40] <JyleZ> Can i get help getting the windows 10 edition?
#171 [05:40] <JyleZ> got the java edition years ago
#172 [06:51] * TWeide [webchat@c-73-229-2-147.hsd1.co.comcast.net] has joined #minecrafthelp
#173 [06:58] <TWeide> I have had consistent random crashing in minecraft and it's making the game unplayable.
#174 [06:58] <TWeide> Run logs: https://paste.gg/p/anonymous/149ab6090b9d49308d1f7e989e5d8a1c
#175 [06:58] <TWeide> Crash logs: https://paste.gg/p/anonymous/37972a24e4154e11ad3e3e9b89b01e6a
#176 [06:59] <urielsalis> mind putting them in paste.ubuntu.com? paste.gg is blocked here
#177 [06:59] <TWeide> Sure, can do
#178 [07:00] <TWeide> https://paste.ubuntu.com/p/GN2rY9hb7z/ Is the run logs
#179 [07:00] <TWeide> https://paste.ubuntu.com/p/7Bhtdgx8W2/ is the crash logs
#180 [07:01] <TWeide> This has been happening since 1.14.1 and every release since and it makes it unplayable :/
#181 [07:01] <urielsalis> Can you download the latest version of Java and try with that? (You might need to edit the profile in the launcher to tell it to use that one instead of the bundled one)
#182 [07:04] <TWeide> I can do that. I actually just reinstalled it yesterday because eclipse IDE was giving me problems
#183 [07:09] <TWeide> The game booted with that, now just to see if it crashes.
#184 [07:13] <TWeide> No crashes yet! thanks urielsalis! I'll come back if it does it again.
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#189 [08:35] * mia4 [webchat@pc-142-79-120-200.cm.vtr.net] has joined #minecrafthelp
#190 [08:43] <mia4> Hello, I bought Minecraft about 6 months ago then i change my laptop but I could not install in my new laptop despite it was uninstalled from my previous laptop. How can I install Minecraft in my new laptop?
#191 [08:46] * mia47 [webchat@pc-142-79-120-200.cm.vtr.net] has joined #minecrafthelp
#192 [08:47] <mia47> Hello, I bought Minecraft about 6 months ago then i change my laptop but I could not install in my new laptop despite it was uninstalled from my previous laptop. How can I install Minecraft in my new laptop?
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#194 [09:30] * angel5 [webchat@90.248.210.165] has joined #minecrafthelp
#195 [09:31] <angel5> When will mojang support get back to me about an inability to recieve email?
#196 [09:32] * Dorian_Mus [webchat@217-19-31-232.dsl.cambrium.nl] has joined #minecrafthelp
#197 [09:35] <Dorian_Mus> I forgot my password on a before 2012 account and have no acces to the original email account (I dont even know what email it could be) please help I would even pay for the account I just dont want another one
#198 [09:46] * Mrboss2750 [webchat@2-104-122-108-cable.dk.customer.tdc.net] has joined #minecrafthelp
#199 [09:47] <Mrboss2750> I can't login it says ''invaild user name or password'' and i can log in to other pc's. Pls help me
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#202 [10:05] * DarkWolfie_SK [webchat@188-167-250-203.dynamic.chello.sk] has joined #minecrafthelp
#203 [10:06] <DarkWolfie_SK> hi, i need help. im not able to open my minecraft launcher. i am clicking on it and nothing is happening. i tried installing it again, but it didnt help
#204 [10:22] * Mrboss2750 [webchat@2-104-122-108-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
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#208 [10:55] * jalwin [webchat@cpe-65-25-164-42.wi.res.rr.com] has joined #minecrafthelp
#209 [10:57] <jalwin> I am having trouble getting minecraft to start. I try to open the program and it will not open. I have tried to restart my computer several times. I have also reinstalled and updated Java, I have also tried to redownload minecraft and it starts the updater and then disappears after it is done downloading.
#210 [10:58] * lauren6 [webchat@cpc119558-heme14-2-0-cust101.9-1.cable.virginm.net] has joined #minecrafthelp
#211 [10:59] <lauren6> I have previously paid for Minecraft but I am unable to download it through my account anymore without paying again
#212 [10:59] <DarkWolfie_SK> jalwin i have the same problem
#213 [11:01] * jalwin [webchat@cpe-65-25-164-42.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#214 [11:07] <DarkWolfie_SK> is there any helper?
#215 [11:07] * rocketranger [webchat@176.25.172.180] has joined #minecrafthelp
#216 [11:08] <rocketranger> hi! my minecraft launcher dosent connect to the internet, why is this?
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#218 [11:17] * DarkWolfie_SK [webchat@188-167-250-203.dynamic.chello.sk] has quit. (Quit: webchat.esper.net)
#219 [11:39] * Emily [webchat@162-232-248-122.lightspeed.sgnwmi.sbcglobal.net] has joined #minecrafthelp
#220 [11:41] <Emily> Hello, I'm attempting to redeem a Windows 10 code for PC. I am currently playing with Java edition and am experiencing errors redeeming a windows 10 code.
#221 [11:43] * Dorian_Mus [webchat@217-19-31-232.dsl.cambrium.nl] has joined #minecrafthelp
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#224 [12:14] * kcurry [webchat@173-81-114-45.chstcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#225 [12:15] <kp> just downloaded Minecraft java edition on Mac and when you press play from the launch screen it won't load
#226 [12:15] <kcurry> Everytime I try to log in a get message that says you cant log in something went wrong
#227 [12:16] <kp> says "cefclient" at top of white screen
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#231 [12:22] * NoiseHERO [webchat@c-67-182-118-18.hsd1.ca.comcast.net] has joined #minecrafthelp
#232 [12:22] <NoiseHERO> I'm having issues logging into my minecraft account
#233 [12:23] <NoiseHERO> It'll say it's logging in, sending the auth token, then it'll say not logging in, sending back to login page
#234 [12:23] <NoiseHERO> Nevermind? It suddenly fixed itself.
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#237 [12:50] * ninja3613 [webchat@97e30452.skybroadband.com] has joined #minecrafthelp
#238 [12:51] <ninja3613> my minecraft crashes for no reason when it pops up with the error message, i have one crash report and my minecraft crashes consistently
#239 [12:51] <keeleykiki> Iver forgotten the password to my java account which i bought back in 2012. I also dont have access to the original email, is there any way i can recover this account?
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#243 [13:16] <Blue> My friend is on a mac and her application says "Launcher quit unexpectedly", despite uninstalling and reinstalling a couple of times now
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#261 [14:03] <anrique> oi ?
#262 [14:03] * anrique123 [webchat@187.35.24.200] has joined #minecrafthelp
#263 [14:03] <anrique123> oi?
#264 [14:03] <anrique> hi?
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#267 [14:08] * AntherPosky [webchat@CPE9050cadb7df3-CM9050cadb7df0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#268 [14:08] <AntherPosky> hey, when i try to open minecraft java edition, it crashes at the mojang loading screen
#269 [14:09] <AntherPosky> i tried uninstalling, reinstalling, the launcher. this is happening now only after 1.15.1, but it also makes all the other versions crash as well, i cannot enter minecraft
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#272 [14:25] * Lurssen [webchat@cpe-76-184-231-45.tx.res.rr.com] has joined #minecrafthelp
#273 [14:25] <Lurssen> It says my email or password is invalid when they are both correct
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#275 [14:35] * Supremekills [webchat@c-24-125-17-97.hsd1.ga.comcast.net] has joined #minecrafthelp
#276 [14:35] <Supremekills> hii
#277 [14:36] <Supremekills> my minecraft launcher says im offline what does that mene
#278 [14:36] <Supremekills> mean
#279 [14:36] <Supremekills> #minecrafthelp my minecraft launcher says im offline what does that mean
#280 [14:54] * luke [webchat@p4FD54769.dip0.t-ipconnect.de] has joined #minecrafthelp
#281 [14:55] <luke> im german
#282 [14:56] * LUSKAS [webchat@179.159.243.73] has joined #minecrafthelp
#283 [14:56] <luke> hi
#284 [14:56] <luke> hello
#285 [14:57] <LUSKAS> hi I have a problem, is that I delete my email and to exchange they are sending to this deleted and I can not exchange email as I solve
#286 [14:58] <LUSKAS> I'm using google translator
#287 [14:58] <LUSKAS> I'm using google translator
#288 [14:58] * luke [webchat@p4FD54769.dip0.t-ipconnect.de] has left #minecrafthelp
#289 [14:58] <LUSKAS> hi?
#290 [14:58] <LUSKAS> someone
#291 [14:59] * deaderbushed [webchat@toroon0812w-lp140-02-64-229-180-166.dsl.bell.ca] has joined #minecrafthelp
#292 [15:00] <LUSKAS> hi I have a problem, is that I delete my email and to exchange they are sending to this deleted and I can not exchange email as I solve
#293 [15:00] <LUSKAS> I'm using google translator
#294 [15:01] <LUSKAS> what I do
#295 [15:03] <LUSKAS> hi?
#296 [15:06] <LUSKAS> Are you online
#297 [15:10] <LUSKAS> Goodbye
#298 [15:10] * LUSKAS [webchat@179.159.243.73] has quit. (Quit: webchat.esper.net)
#299 [15:16] * ziggy [webchat@host86-191-138-178.range86-191.btcentralplus.com] has joined #minecrafthelp
#300 [15:17] <ziggy> Hi! My Minecraft keeps crashing on the MOJANG screen and then says this in the crash log "Process crashed with exit code -805306369" Thankyou to anyone that can help :)
#301 [15:23] * ziggy [webchat@host86-191-138-178.range86-191.btcentralplus.com] has joined #minecrafthelp
#302 [15:26] * nino [webchat@c-24-10-255-61.hsd1.ut.comcast.net] has joined #minecrafthelp
#303 [15:27] <nino> hello i have minecraft java and bought it and it says i am avialable for free minecraft 10 but when i hit redeem code it wont give to me
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#308 [15:52] * PrincessLeila08 [webchat@50.34.108.75] has joined #minecrafthelp
#309 [15:54] <PrincessLeila08> Installed Minecraft Windows 10 starter pack and in game I get an unable to log in grey box that says We tried to sign in to your Microsoft Account, but something went wrong.
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#311 [16:01] * Britt [webchat@d24-235-225-36.home1.cgocable.net] has joined #minecrafthelp
#312 [16:01] <Britt> Minecraft launcher is not opening despite reinstalling it and updating Java
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#314 [16:06] * arabicgamer [webchat@95.90.244.133] has joined #minecrafthelp
#315 [16:07] <arabicgamer> somebody knows if you can delete your namehistory cuz mine is kinda cringe
#316 [16:14] * Alec [webchat@pool-68-133-13-200.bflony.fios.verizon.net] has joined #minecrafthelp
#317 [16:14] * Alec is now known as Guest44532
#318 [16:15] <Guest44532> Can someone help me refund this game?
#319 [16:19] <lilstone> My Minecraft keeps crashing with the not responding that keeps popping up. How do i fix this?
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#322 [16:48] * EmilyMinecrafter [webchat@162-203-81-185.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#323 [16:48] <EmilyMinecrafter> HeLLPpppp
#324 [16:48] <EmilyMinecrafter> "unable to start minecraft runtime enviornment" keeps killing my game, can';t do anything at all!!
#325 [16:49] <EmilyMinecrafter> I have tried everything, uninstlaling and reinstalling MC and java, restarting, everything except wiping the hard drive
#326 [17:11] * conor [webchat@cpc106829-live29-2-0-cust152.17-2.cable.virginm.net] has joined #minecrafthelp
#327 [17:12] <conor> Every time i try to load up the minecraft launcher, it gives me a massive error message
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#338 [18:12] * sebooby [webchat@d137-186-48-148.abhsia.telus.net] has joined #minecrafthelp
#339 [18:12] <sebooby> hello, i was wondering what IP does my friend need to use to connect to my server when playing at my house? she connected just fine at her own home using my public ip address with the port 25565, but now that shes over she cant seem to connect whatever she tries
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#342 [18:16] <nate> sebooby: Whatever your local/LAN IP is if she's on the same network
#343 [18:17] <sebooby> i tried that nate but it just said connection refused, and if i use the default gateway that i found in my ipconfig it straight up crashes the game, any advice?
#344 [18:18] <nate> the gateway is the router IP
#345 [18:18] <nate> definitely not what you want to use lol. You may need to check your local firewall, it might have separate rules for LAN accessing
#346 [18:18] <nate> 'refused' is usually indicative of something explicitly terminating/closing the connection, ie; a firewall
#347 [18:19] <sebooby> ok, ill turn off my firewall and see if it changes anything, thanks!
#348 [18:19] <nate> Be careful going to that extent, the firewall is there for protection, I would suggest instead trying to simply add the minecraft process as a full exclusion/whitelist
#349 [18:21] <sebooby> thanks for all the help, would you say that this is an issue with my desktop hosting the server
#350 [18:21] <sebooby> or is it her laptop (macbook) that has some issue with connecting
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#354 [18:24] <nate> sebooby: Like I said "Refused" is usually a firewall implication of some sort, so -probably- your desktop
#355 [18:26] * kate [webchat@ip68-102-181-115.ks.ok.cox.net] has joined #minecrafthelp
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#357 [18:27] <AndyV> I've owned this game since 2013 never had a problem until this year. I had the game downloaded and one day i went to get online and it said i was offline, so went through troubleshooting and it never worked. I eventually accidentally bought a new account and it worked fine, until now. I recently came back and tried running minecraft Java edition bt
#358 [18:27] <AndyV> w, and the launcher wouldn't even open. i went through trouble shooting uninstalled my games reinstalled and still wont open. any help? because at this point this game is starting to piss me off for not working properly.
#359 [18:27] <Absol> AndyV: Please keep it civil
#360 [18:34] <AndyV> I never had a problem with this game until i switched to a Mojang account. Not sure if I'm just blaming them or if there was an actual problem when i switched over but that's not the only problem I've had, i even had a free windows 10 installation and when trying to get that it says I've already received it, guess what i haven't, i still can only r
#361 [18:34] <AndyV> un the demo. so not i have 2 java edition account that are unplayable, and 1 windows edition that's only a demo. glad I spent years of my life playing this game for this to happen.
#362 [18:39] <nate> The account has always been a mojang account, mojang is the company that made the game. You're also not really giving any details of issues other than "it said I was offline". Is that STILL the issue? If so then it's probably a system firewall issue
#363 [18:41] <AndyV> no the problem started there. and now i literally cannot even open the game. I click the launcher and nothing happens. I've updated drivers, uninstalled and reinstalled the game, changed the file location when downloading so its on another drive entirely and still nothing.
#364 [18:58] * Foolish_Mortal [webchat@host-72-175-227-211.rwl-wy.client.bresnan.net] has joined #minecrafthelp
#365 [18:58] <Foolish_Mortal> hello
#366 [18:58] <Foolish_Mortal> ?
#367 [18:58] <Foolish_Mortal> oh oks u
#368 [18:58] <Foolish_Mortal> okay
#369 [18:59] <Foolish_Mortal> im just wondering how i would go through the process of reactivating an account that was deactivated?\
#370 [19:03] * Foolish_Mortal [webchat@host-72-175-227-211.rwl-wy.client.bresnan.net] has quit. (Quit: webchat.esper.net)
#371 [19:06] <AndyV> glad this is working so well
#372 [19:18] * CJ [webchat@ool-2f128736.dyn.optonline.net] has joined #minecrafthelp
#373 [19:18] <CJ> I cannot receive emails from Mojang to reset my security questions
#374 [19:23] * AndyV [webchat@c-98-243-108-247.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#375 [19:31] * Jaden [webchat@97-88-72-154.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#376 [19:31] <Jaden> So it won't stop saying placing order and let me play
#377 [19:33] * CJ [webchat@ool-2f128736.dyn.optonline.net] has joined #minecrafthelp
#378 [19:38] * Matt5 [webchat@c-73-178-139-114.hsd1.nj.comcast.net] has joined #minecrafthelp
#379 [19:38] <Matt5> talk to someone
#380 [19:39] <Matt5> can I switch my version of minecraft
#381 [19:40] <Matt5> I didn't mean to buy the version I bought I was supposed to get the java version
#382 [19:40] <CJ> bro idk why but I cannot receive emails from Mojang to reset my security questions
#383 [19:47] * korb [webchat@71.76.189.12] has joined #minecrafthelp
#384 [19:48] <korb> I cannot connect to a friends LAN server even though both of our firewalls allow minecraft through, we are on the same version of windows 10, and we are on the same minecraft version
#385 [19:53] * Minecraft [webchat@190.197.3.215] has joined #minecrafthelp
#386 [19:53] * Minecraft is now known as Guest6583
#387 [19:54] <Guest6583> Minecraft👍😍
#388 [19:54] * Guest6583 [webchat@190.197.3.215] has quit. (Client Quit)
#389 [20:14] * Jgreene [webchat@cpe-65-25-99-16.neo.res.rr.com] has joined #minecrafthelp
#390 [20:15] <Jgreene> I cannot log into minecraft.net on my laptop but on mojang.com my login works
#391 [20:16] * Jgreene [webchat@cpe-65-25-99-16.neo.res.rr.com] has quit. (Client Quit)
#392 [20:27] <Jaden> When I switched computer My minecraft account doesn't have the full version of minecraft. I tried entering the code I used to buy the game and that won't work. It says it already has been redeemed
#393 [20:33] * Globalist [webchat@mobile-107-77-220-176.mobile.att.net] has joined #minecrafthelp
#394 [20:34] <Globalist> Ok so, whenever I log into Minecraft I can’t see Minecraft skins. They are all Alex and steves
#395 [20:34] <Globalist> I don’t know what to do ;(
#396 [20:36] * Globalist [webchat@mobile-107-77-220-176.mobile.att.net] has quit. (Client Quit)
#397 [20:40] * Marc [webchat@182-239-231-216.ip.adam.com.au] has joined #minecrafthelp
#398 [20:41] <Marc> Hey when i try to install the newest version of minecraft (1.15.1) i am shown this error ( GLFW error 65544 wgl: failed to load opengl32.dll: %1 is not a valid Win32 application Please make sure you have up to date drivers.) is there a fix?
#399 [20:52] * Jonny [webchat@99-66-222-211.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#400 [20:53] <Jonny> Hello!
#401 [20:53] <Jonny> I am having trouble with my minecraft account.
#402 [20:54] <Jonny> I cannot login.
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#406 [21:21] <BrownHabits> i gifted minecraft but they have a chromebook and it cant download it and i wanted to know if i could get a refund for it
#407 [21:21] <BrownHabits> i gifted minecraft but they have a chromebook and it cant download it and i wanted to know if i could get a refund for it
#408 [21:23] * BrownHabits [webchat@76-214-120-247.lightspeed.tukrga.sbcglobal.net] has left #minecrafthelp
#409 [21:26] * flo [webchat@c-24-218-215-158.hsd1.ma.comcast.net] has joined #minecrafthelp
#410 [21:27] <flo> Why does my minecraft say 'no connection' or 'play offline' with no option to change it even though my internet is working completely fine?
#411 [21:28] * flo [webchat@c-24-218-215-158.hsd1.ma.comcast.net] has quit. (Client Quit)
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#414 [21:53] * Tea [webchat@107-220-59-140.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#415 [21:53] <Tea> Hi!
#416 [21:54] <Tea> I need help haha. I just downloaded it on Mac, and whenever I try to launch it I get an error message
#417 [21:55] <Tea> I just want to play minecraft i stg
#418 [21:57] * Tea [webchat@107-220-59-140.lightspeed.austtx.sbcglobal.net] has quit. (Client Quit)
#419 [21:59] * Teak [webchat@107-220-59-140.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#420 [21:59] <Teak> help. my launcher gives me an error notice whenever I try to open it
#421 [22:23] * kcurry [webchat@173-81-114-45.chstcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#422 [22:24] <kcurry> when I try to log in it says something went wrong, and it wont allow me to log into my account
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#426 [22:45] <halp> anyone heard of not beaing able to load into a server keep getting the loading terrain screen
#427 [23:02] * kyth5 [webchat@c-73-218-104-21.hsd1.ma.comcast.net] has joined #minecrafthelp
#428 [23:02] <kyth5> i cant login
#429 [23:03] * kyth5 [webchat@c-73-218-104-21.hsd1.ma.comcast.net] has quit. (Client Quit)
#430 [23:07] * sebooby [webchat@d137-186-48-148.abhsia.telus.net] has quit. (Quit: webchat.esper.net)