#1 [00:03] <caileu> t
#2 [00:03] <caileu> 4
#3 [00:03] <caileu> ez
#4 [00:03] <caileu> h
#5 [00:03] <caileu> eh
#6 [00:03] * caileu [webchat@68.205.141.239] has quit. (Quit: webchat.esper.net)
#7 [00:09] <xxMuscleHamster> I need help
#8 [00:16] * xxMuscle [webchat@c-68-39-67-24.hsd1.in.comcast.net] has joined #minecrafthelp
#9 [00:17] <xxMuscle> can anybody help me, I cant redeem my code
#10 [00:17] * idk [webchat@73.37.99.140] has joined #minecrafthelp
#11 [00:18] <idk> Since 1.15, my framerates have dropped down to 30-48ish fps opposed to the smooth 60 I experience before. Note that I havent changed any setting since the update.
#12 [00:18] <idk> Since 1.15, my framerates have dropped down to 30-48ish fps opposed to the smooth 60 I experience before. Note that I havent changed any setting since the update.
#13 [01:09] * idk [webchat@73.37.99.140] has left #minecrafthelp
#14 [01:44] * Toni [webchat@91-152-210-42.elisa-laajakaista.fi] has joined #minecrafthelp
#15 [01:46] <Toni> I can't log in to my minecraft account on minecraft.net log in page, I press to log in but nothing happens... what should I do then?
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#17 [03:01] * StarburstMC [webchat@pool-96-230-106-174.bstnma.fios.verizon.net] has joined #minecrafthelp
#18 [03:01] <StarburstMC> why can't I download the java version of Minecraft on my Mac if I already have it on a different computer?
#19 [03:07] <Toni> I can't log in to my minecraft account on minecraft.net log in page, I press to log in but nothing happens... what should I do then?
#20 [03:39] * stellarstead_ [~blonk@cpe-75-82-2-49.socal.res.rr.com] has joined #minecrafthelp
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#24 [04:07] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#25 [04:29] * Xx_Angelplayz [webchat@47-34-167-42.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#26 [04:30] * Albion [webchat@79.106.104.72] has joined #minecrafthelp
#27 [04:31] <Xx_Angelplayz> When I launched the game , it always shows "Game crashed : An unexpected issue occurred and the game has crashed.We're sorry the inconvenience."
#28 [04:32] <Xx_Angelplayz> and can't open "View crash report"
#29 [04:32] <Albion> i tried to lounch minecraft and it gave me these error mesages: 1.The game crashed whilst initializing game 2. Error: java.lang.NoSuchMethodError: net.minecraftforge.fml.client.registry.RenderingRegistry.registerEntityRenderingHandler(Ljava/lang/Class;Lnet/minecraftforge/fml/client/registry/IRenderFactory;)V
#30 [04:33] <Albion> help pleas
#31 [04:34] <Toni> i need help too my man... be patient
#32 [04:34] <Xx_Angelplayz> please help me too
#33 [04:35] <Albion> so what now do i just wait
#34 [04:37] <Albion> il be right back hoapfuly some one has some answers
#35 [04:37] <Toni> yes
#36 [04:37] <GreyVulpine> Albion - Go to your .minecraft folder. Delete everything but saves, then rerun the launcher
#37 [04:41] <Xx_Angelplayz> help please
#38 [04:49] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has joined #minecrafthelp
#39 [04:49] <mirox854> I have a problem logging in
#40 [04:50] <mirox854> when he enters the password and email, nothing at all happens
#41 [04:52] * Albion [webchat@79.106.104.72] has quit. (Quit: webchat.esper.net)
#42 [04:52] * Cheese [webchat@ip-217-103-218-101.ip.prioritytelecom.net] has joined #minecrafthelp
#43 [04:54] <Cheese> Minecraft Java edition crashes @ startup on Mac OS 10.10.5 Yosemite. Please help
#44 [05:00] <Toni> Cheese I have same problem my friend
#45 [05:01] <Toni> you are not alone but not on Mac, PC
#46 [05:02] * Xx_Angelplayz [webchat@47-34-167-42.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
#47 [05:04] * trouble [webchat@27.7.125.213] has joined #minecrafthelp
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#49 [05:06] * karthik [webchat@27.7.125.213] has joined #minecrafthelp
#50 [05:06] <karthik> unable to log in
#51 [05:07] <karthik> both on launcher and website
#52 [05:08] <Toni> same
#53 [05:08] * Benicio_del_toro [webchat@dslb-094-217-090-178.094.217.pools.vodafone-ip.de] has joined #minecrafthelp
#54 [05:08] <Benicio_del_toro> Hello
#55 [05:09] <karthik> hi
#56 [05:09] <Toni> hi
#57 [05:09] <Benicio_del_toro> My key cannot be redeemed
#58 [05:09] <karthik> i bought minecraft today
#59 [05:09] <Toni> oh well
#60 [05:09] <Benicio_del_toro> i bought it times ago
#61 [05:09] <Benicio_del_toro> i installed a new PC
#62 [05:09] <Benicio_del_toro> and now Nothing works, only the demo mode
#63 [05:09] <Toni> i bought it yesterday
#64 [05:09] <Toni> oh
#65 [05:10] <mirox854> why nothing happens when I try to log in?
#66 [05:11] * Benicio_del_toro [webchat@dslb-094-217-090-178.094.217.pools.vodafone-ip.de] has quit. (Client Quit)
#67 [05:11] <Toni> i have same problem
#68 [05:12] <mirox854> I see I'm not alone
#69 [05:12] <Toni> yep
#70 [05:14] * physx [webchat@162-239-118-159.lightspeed.tulsok.sbcglobal.net] has joined #minecrafthelp
#71 [05:15] * Rafu [webchat@89-166-67-38.bb.dnainternet.fi] has joined #minecrafthelp
#72 [05:15] <physx> anyone able to help? i cant log into my mojang account from any pc or the minecraft launcher but i can log into the site on mobile
#73 [05:15] <Rafu> i have same problem
#74 [05:15] <karthik> does anyone know how to solve the issue?
#75 [05:15] <Toni> no i have same problem
#76 [05:18] <karthik> how can we contact mojang regarding the issue
#77 [05:18] <Toni> well i don't know either
#78 [05:18] <GreyVulpine> karthik - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#79 [05:19] * physx [webchat@162-239-118-159.lightspeed.tulsok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#80 [05:20] <mirox854> What is it
#81 [05:21] <mirox854> and what xbox live gamertag
#82 [05:28] <mirox854> I have a problem logging in to minecraft.net, there is no problem logging in on my phone
#83 [05:28] <mirox854> no
#84 [05:28] <mirox854> it does not work
#85 [05:28] <Rafu> I have same problem
#86 [05:39] * karthik [webchat@27.7.125.213] has quit. (Quit: webchat.esper.net)
#87 [06:07] <mirox854> how much you have to wait
#88 [06:07] <mirox854> how much you have to wait
#89 [06:10] * Rafu [webchat@89-166-67-38.bb.dnainternet.fi] has left #minecrafthelp
#90 [06:07] <mirox854> how much you have to wait
#91 [06:10] * Rafu [webchat@89-166-67-38.bb.dnainternet.fi] has left #minecrafthelp
#92 [06:10] * Toni [webchat@91-152-210-42.elisa-laajakaista.fi] has left #minecrafthelp
#93 [06:10] * PinguinKoyote14 [webchat@ip-37-201-187-148.hsi13.unitymediagroup.de] has joined #minecrafthelp
#94 [06:11] <PinguinKoyote14> Hallo,Ich habe vor einer Woche Minecraft Java gekauft über Paypal bezahlt.Ich habe probleme wenn ich Minecraft java installiere.Ich glaube da fehlen einpaar datein.Ich habe Minecraft java mehrere mal installiert und wieder deinstalliert das hat leider nichts gebracht
#95 [06:22] * GreyVulpine [~ident@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#96 [06:36] * Buhda1508 [webchat@80-163-51-235-cable.dk.customer.tdc.net] has joined #minecrafthelp
#97 [06:37] <Buhda1508> Hi. I'm not much of a techinc guy. When i launch minecraft ( The game ) it just goes in white and it's just stuck there and i have no clue what going on
#98 [06:45] <Greymagic27> ??> mirox854 tools/hjt
#99 [06:45] <Mightyena> mirox854: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#100 [06:45] <Mightyena> mirox854: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#101 [06:45] <Greymagic27> ??> Buhda1508 av/adwcleaner
#102 [06:45] <Mightyena> Buhda1508: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#103 [06:45] <Mightyena> Buhda1508: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#104 [06:45] * PGxK5 [webchat@79.109.142.51.dyn.user.ono.com] has joined #minecrafthelp
#105 [06:45] <PGxK5> Hello, i'm having a problem buying minecraft.
#106 [06:45] <Greymagic27> PGxK5, Hi. What sort of problem?
#107 [06:45] <PinguinKoyote14> i have a problem
#108 [06:46] <PinguinKoyote14> HI
#109 [06:47] <PGxK5> It tells me that the purchase cannot be made but I already bought it.
#110 [06:47] <Greymagic27> PGxK5, Did your bank account get charged?
#111 [06:47] <PGxK5> Yeah.
#112 [06:47] <Greymagic27> PinguinKoyote14, Hi. What's the problem
#113 [06:47] <Greymagic27> PGxK5, Does it say that you own the game here? https://account.mojang.com/login
#114 [06:48] <PinguinKoyote14> if i install Minecraft i become a erorr
#115 [06:48] <Greymagic27> What error does the game display?
#116 [06:49] * Jordata [webchat@88.97.4.57] has joined #minecrafthelp
#117 [06:50] <PGxK5> Uhh where?
#118 [06:50] * RealMiaatoo [webchat@pc-142-79-120-200.cm.vtr.net] has joined #minecrafthelp
#119 [06:51] <PGxK5> what do it have to say?
#120 [06:51] <Greymagic27> PGxK5, On https://account.mojang.com/login - If you own the game it should display like this: http://prntscr.com/qi4r6o
#121 [06:51] <PGxK5> There isn't anything
#122 [06:52] <PinguinKoyote14> cloudn´t load Luncher core from C; Programm files (x86) game/luncher,dll loadnotpresent
#123 [06:52] <Greymagic27> PGxK5, In that case you'll need to email mojang
#124 [06:52] <mirox854> Mightyena https://paste.ubuntu.com/p/R2nQ8b9rkF/
#125 [06:52] <Greymagic27> ??> PGxK5 account/send-email
#126 [06:52] <Mightyena> PGxK5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#127 [06:53] <Greymagic27> PinguinKoyote14, Known issue: https://bugs.mojang.com/browse/MCL-11754
#128 [06:53] <Greymagic27> ??> mirox854 win/hosts/edit
#129 [06:53] <Mightyena> mirox854: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#130 [06:53] <Mightyena> mirox854: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#131 [06:53] <Greymagic27> mirox854, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#132 [06:53] <Jordata> I cannot play Minecraft, when I load up the game it says GLFW error 65542: WGL: The driver does not appear to support OpenGL Please make sure you have up-to-date drivers (see aka.ms/mcdriver for instructions)
#133 [06:53] <PGxK5> Ok, thanks for the help.
#134 [06:53] <Greymagic27> Also uninstall radminVPN mirox854
#135 [06:53] <PinguinKoyote14> what i must do?
#136 [06:53] <Greymagic27> ??> Jordata win/hosts/edit
#137 [06:53] <Mightyena> Jordata: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#138 [06:53] <Mightyena> Jordata: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#139 [06:53] <Greymagic27> PinguinKoyote14, You can't do anything right now. All you can do is wait for the issue to be resolved
#140 [06:54] <PGxK5> And where's the transaction ID?
#141 [06:54] <Greymagic27> PGxK5, As it doesn't think you've bought the game you won't have one. Put something like 'Don't have this due to issue' in that box
#142 [06:55] <mirox854> thx
#143 [06:55] <PGxK5> There's a message of the transaction
#144 [06:55] <Jordata> it doesn't show run as administrator
#145 [06:55] <Greymagic27> PGxK5, In your email? If so then you may have a transaction ID
#146 [06:55] <PinguinKoyote14> ok thx
#147 [06:55] <Greymagic27> Jordata, Oh wait sorry. I mixed up the names :P
#148 [06:55] <Greymagic27> You need to follow these steps:
#149 [06:55] <Greymagic27> ??> Jordata win/dxdiag
#150 [06:55] <Mightyena> Jordata: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#151 [06:55] <PGxK5> A bank message
#152 [06:56] <Greymagic27> PGxK5, Provide that in the email
#153 [06:56] <PGxK5> Ok
#154 [06:57] * Buhda1508 [webchat@80-163-51-235-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#155 [07:06] <Jordata> im trying to create an account on ubuntu one and can you suggest me a username because it doesn't allow my username
#156 [07:06] <Greymagic27> Jordata, You don't need an account. Just put a username in 'poster' and then hit 'paste!'
#157 [07:07] <Jordata> ive done that
#158 [07:07] <Jordata> when I hit paste it sent me to ubuntu website
#159 [07:11] <Greymagic27> Send the URL you have
#160 [07:13] <Jordata> ive done that now I pressed paste can I play Minecraft now
#161 [07:17] * Hyksos [webchat@188.50.182.56] has joined #minecrafthelp
#162 [07:17] <Hyksos> hi uhh i cant log into minecraft.net
#163 [07:20] <Jordata> ive copy the URL https://paste.ubuntu.com/p/xx8bkp4k2v/ and it says read on and there is nothing to read
#164 [07:29] * PinguinKoyote14 [webchat@ip-37-201-187-148.hsi13.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#165 [07:31] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has quit. (Quit: webchat.esper.net)
#166 [07:33] <PGxK5> Could it take more than an hour to answer?
#167 [07:41] * KLAXXI [webchat@78.81.164.132] has joined #minecrafthelp
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#170 [07:54] * PeTrollik [webchat@nat-129.starnet.cz] has joined #minecrafthelp
#171 [07:56] <PeTrollik> hi, i cannot log in to minecraft (on web and in the game) i changed my password and try it again and it doesn´t worked so i changed it again and still nothing, I don´t know what to do with it. thank you for answer.
#172 [07:57] * bildramer [~bildramer@p200300CF371039006DB34F01AC806647.dip0.t-ipconnect.de] has quit. (Ping timeout: 378 seconds)
#173 [07:59] <PeTrollik> between the changes of password passed a few weeks
#174 [08:08] * YTGamerflo [webchat@p57975040.dip0.t-ipconnect.de] has joined #minecrafthelp
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#176 [08:10] * Colin [webchat@pool-71-191-72-37.washdc.fios.verizon.net] has joined #minecrafthelp
#177 [08:11] <Colin> we bought minecraft on another computer in our house. That computer crashed and will not turn on. now we can't seem to play the game on our new computer. We have the option to buy but we don't think we should have to pay again.
#178 [08:17] * ClassicalCoder [webchat@pool-72-83-252-20.washdc.fios.verizon.net] has joined #minecrafthelp
#179 [08:18] <ClassicalCoder> I have an issue where it says that the "game ended with a bad state (exit code 1)
#180 [08:20] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#181 [08:21] * Jordata [webchat@88.97.4.57] has quit. (Quit: webchat.esper.net)
#182 [08:25] * ClassicalCoder [webchat@pool-72-83-252-20.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#183 [08:30] * jordata [webchat@88.97.4.57] has joined #minecrafthelp
#184 [08:32] * Colin [webchat@pool-71-191-72-37.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#186 [08:35] * milosz [webchat@80.48.177.236] has joined #minecrafthelp
#187 [08:37] <milosz> I have a problem with only one world namely I can't place or destroy any block but i can open boxes and doors
#188 [08:42] * LilKeksik [webchat@93.185.30.120] has joined #minecrafthelp
#189 [08:43] <LilKeksik> failed to receive handshake, SSL/TLS connection failed. problem with file patchy-1.1.jar. I don't have any incompatible software.
#190 [08:43] * LilKeksik [webchat@93.185.30.120] has quit. (Client Quit)
#191 [08:48] * jordata [webchat@88.97.4.57] has joined #minecrafthelp
#192 [08:49] <jordata> When I try to load Minecraft it come up with error
#193 [09:24] * Nick1 [webchat@86.120.207.70] has joined #minecrafthelp
#194 [09:25] <Nick1> minecraft windows 10 glfw error 65542
#195 [09:31] * Nick1 [webchat@86.120.207.70] has quit. (Quit: webchat.esper.net)
#196 [09:54] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Quit: cyphase.com)
#197 [09:54] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#198 [10:04] * helloID [webchat@220.117.247.20] has joined #minecrafthelp
#199 [10:04] <helloID> hello
#200 [10:04] <helloID> can i help me?
#201 [10:05] <helloID> i need support
#202 [10:05] <helloID> @andrio
#203 [10:06] <helloID> webrosc can you help me?
#204 [10:07] * MoffinBr [webchat@179.179.202.168] has joined #minecrafthelp
#205 [10:07] <MoffinBr> Hellow
#206 [10:08] <helloID> Hello =D Excuse me, Can you help me?
#207 [10:08] <MoffinBr> i have minecraft original java buying more when i was rescues my minecraft windows 10 code for free because i have the original java the code does not activate what do i do?
#208 [10:10] * milosz [webchat@80.48.177.236] has quit. (Quit: webchat.esper.net)
#209 [10:12] <helloID> i have minecraft java. before to 10 miniute buying. but i want refund.
#210 [10:15] <helloID> how to refund. a month 1 later re-buy. i want time and money. Please help.
#211 [10:19] <helloID> \MoffinBr
#212 [10:19] <helloID> MoffinBr
#213 [10:20] <helloID> hello =D your technology engineer
#214 [10:20] <helloID> ?
#215 [10:25] * Mine [webchat@220.117.247.20] has joined #minecrafthelp
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#218 [10:37] * Cheese [webchat@ip-217-103-218-101.ip.prioritytelecom.net] has quit. (Quit: webchat.esper.net)
#219 [10:44] * grace [webchat@host109-145-95-53.range109-145.btcentralplus.com] has joined #minecrafthelp
#220 [10:44] * Splezo [webchat@h-189-56.A465.priv.bahnhof.se] has joined #minecrafthelp
#221 [10:44] <grace> hi im having a problem with logging in
#222 [10:45] * Splezo [webchat@h-189-56.A465.priv.bahnhof.se] has quit. (Client Quit)
#223 [10:49] <grace> could any one help
#224 [11:01] <caleb> this is not the best way to get help
#225 [11:01] * caleb0 [webchat@ip-dhcp-67-222-193-115.dsl.blr.abbnebraska.com] has quit. (Quit: webchat.esper.net)
#226 [11:01] * Chris [webchat@50-80-102-247.client.mchsi.com] has joined #minecrafthelp
#227 [11:02] <grace> it tells me my username or password is invalid
#228 [11:02] <Chris> When I try to redeem my free copy of Bedrock Edition from my Mojang account, it says that they are out of keys. What do I do
#229 [11:03] <grace> where would be the best place to get help?
#230 [11:03] * Chris [webchat@50-80-102-247.client.mchsi.com] has quit. (Client Quit)
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#236 [12:07] * Fizzu [webchat@public-gprs359934.centertel.pl] has joined #minecrafthelp
#237 [12:07] <Fizzu> Process crashed with exit code 1
#238 [12:07] <Fizzu> What I can to do?
#239 [12:12] * Fizzu [webchat@public-gprs359934.centertel.pl] has quit. (Client Quit)
#240 [12:32] * bildramer [~bildramer@p200300CF370E77006DFFA083B9824247.dip0.t-ipconnect.de] has joined #minecrafthelp
#241 [12:38] * Matias [webchat@79.109.238.242.dyn.user.ono.com] has joined #minecrafthelp
#242 [12:38] <Matias> Hi
#243 [12:39] <Matias> I have a problem with the Java versión of Minecraft
#244 [12:39] <Greymagic27> caleb, Hey. Keep in mind we're volunteers with our own lives. What can I help you with?
#245 [12:39] <Greymagic27> Matias, Hey. What sort of problem?
#246 [12:39] <Matias> I can't execute the Minecraft Launcher :v
#247 [12:39] <Greymagic27> Matias, What happens when you try?
#248 [12:39] <Matias> It just doesn't open
#249 [12:39] <Matias> Nothing happens
#250 [12:40] <Greymagic27> Try the workaround here: https://bugs.mojang.com/browse/MCL-12561
#251 [12:40] <Matias> I tried to uninstall the game and Java and install them again and nothing
#252 [12:40] <Matias> Ok llemme try
#253 [12:40] * FloconEnSang [webchat@176-184-128-147.abo.bbox.fr] has joined #minecrafthelp
#254 [12:40] <Matias> Thanks :)
#255 [12:40] <FloconEnSang> Hi ?
#256 [12:41] <FloconEnSang> How can I redeem my free Windows 10 edition code please
#257 [12:41] * BIGBOI [webchat@host-92-25-41-252.as13285.net] has joined #minecrafthelp
#258 [12:41] <Greymagic27> FloconEnSang, Hi. When did you buy MC?
#259 [12:42] <FloconEnSang> A very long time ago
#260 [12:42] <BIGBOI> hello
#261 [12:42] <FloconEnSang> I have the button 'Claim your free copy"
#262 [12:42] <Greymagic27> FloconEnSang, See here https://bugs.mojang.com/browse/WEB-1690
#263 [12:42] <Greymagic27> BIGBOI, Hello. What's the issue?
#264 [12:42] <FloconEnSang> but it ays there is no code available
#265 [12:43] <FloconEnSang> and I really need this version to play cross plateform with my sister on PS4
#266 [12:43] <Greymagic27> FloconEnSang, See the bug report I sent you. Specificly the notice
#267 [12:43] <BIGBOI> I can't log into Minecraft luncher and Minecraft.net
#268 [12:44] <Greymagic27> BIGBOI, What happens when you try
#269 [12:44] <FloconEnSang> thanks Greymagic, it seems I'm not the only one in this case
#270 [12:44] <BIGBOI> the log in button doesn't respond when I click it on Minecraft.net
#271 [12:44] <Greymagic27> ??> BIGBOI tools/hjt
#272 [12:44] <Mightyena> BIGBOI: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#273 [12:44] <Mightyena> BIGBOI: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#274 [12:44] <Greymagic27> FloconEnSang, No problem!
#275 [12:45] <BIGBOI> so I bought Minecraft through my phone
#276 [12:45] <BIGBOI> i downloaded Minecraft luncher and when i try to log in to it, it says "Invalid username or password"
#277 [12:46] <Greymagic27> BIGBOI, Follow the steps for 'hijackthis' that Mightyena sent above
#278 [12:48] <Matias> Greymagic27 ty, u solved the problem i was working on for hours :)
#279 [12:48] <Greymagic27> Matias, No problem!
#280 [12:49] * Matias [webchat@79.109.238.242.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#281 [12:49] * FloconEnSang [webchat@176-184-128-147.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#282 [12:50] <BIGBOI> https://paste.ubuntu.com/p/Z9vm2gtw2M/
#283 [12:50] <Greymagic27> ??> BIGBOI win/hosts/edit
#284 [12:50] <Mightyena> BIGBOI: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#285 [12:50] <Mightyena> BIGBOI: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#286 [12:50] <Greymagic27> BIGBOI, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#287 [12:55] <BIGBOI> Thx so much it worked!
#288 [12:56] <BIGBOI> Happy new year! Bye
#289 [13:00] * generic [webchat@otwaon0812w-lp140-03-64-231-184-140.dsl.bell.ca] has joined #minecrafthelp
#290 [13:01] <generic> Hello, so i accidently bought minecraft java edition when i meant to purchase the windows 10 edition, is there any way i can go about getting a refund so i can make the proper purchase?
#291 [13:03] * evan [webchat@99-98-206-171.lightspeed.wchtks.sbcglobal.net] has joined #minecrafthelp
#292 [13:04] * Milo [webchat@ip68-97-232-235.ok.ok.cox.net] has joined #minecrafthelp
#293 [13:05] <Milo> Hello, I have been having issues with my minecraft. I have been crashing randomly when playing on a minecraft server in 1.15.1; I have friends running it perfectly fine. This hasn't been an issue until 1.15.1, I do not know where to find my crash logs as well.
#294 [13:06] * Milo [webchat@ip68-97-232-235.ok.ok.cox.net] has quit. (Client Quit)
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#296 [13:08] <evan> We are getting a message "GLFW error 65542: The driver does not appear to support OpenGL." and the game will not load any ideas how to resolve this?
#297 [13:13] <nate> Make sure you actually have video card drivers installed for whatever video card you have
#298 [13:14] <nate> Chances are you're running on some minimal OS supplied ones
#299 [13:18] <evan> Thanks nate. Do you have any suggestions on what cards work best for Minecraft 1.15.1?
#300 [13:42] * Me1 [webchat@pool-72-73-109-254.ptldme.east.myfairpoint.net] has joined #minecrafthelp
#301 [13:42] <Me1> I just bout a new account and downloaded minecraft on a new computer. The loading screen always crashes/
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#303 [14:11] * Gijs [webchat@80-100-17-209.ip.xs4all.nl] has joined #minecrafthelp
#304 [14:11] <Gijs> hello i just logged into my minecraft account and tried to download it on windows ten while i already bought it on my iMac
#305 [14:12] * DeJamPot [webchat@217-123-143-250.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
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#307 [14:17] * allison [webchat@c-68-49-77-153.hsd1.mi.comcast.net] has joined #minecrafthelp
#308 [14:17] <allison> hi i need to re download the game because there was something not loading right. I paid for it just last week can I re download it?
#309 [14:18] * Itscolav2 [webchat@80-112-119-105.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#310 [14:19] <Itscolav2> I bought Minecraft a couple of years ago and I want to install it but I cant find the install button its like I need to buy it again..
#311 [14:20] * Itscolav2 [webchat@80-112-119-105.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#312 [14:29] <Gijs> yes i got some sort of problem to
#313 [14:30] * Hab [webchat@58.174.18.44] has joined #minecrafthelp
#314 [14:31] <Hab> forgot my email and most likely dont have access to it anymore, I still remember my username though. what should I do?
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#317 [14:36] * guilh3r3 [webchat@187.73.151.2] has joined #minecrafthelp
#318 [14:37] <guilh3r3> i enter in minecraft launcher and click in play
#319 [14:38] <guilh3r3> it goes all ok but when enter in minecraft the bar never finish and start agin can you help me?
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#325 [15:09] * addes99 [webchat@h-184-43.A1109.priv.bahnhof.se] has joined #minecrafthelp
#326 [15:09] <undercutter> Hello! I just installed the game after a few years hiatus. I want to run an older version of the game, 1.2.5, but am running into a "failed to download file" error. I've no clue what to do, and the things on the forums I either don't understand, or don't apply to me. I am on macOS 10.13.6
#327 [15:09] * Hab [webchat@58.174.18.44] has quit. (Quit: webchat.esper.net)
#328 [15:10] <addes99> Hello, i am unable to open the debug mode, feels like ive tried everything but it still doesnt work, im running the game on java edition and have tried with FN+ F3 and so on but nothing works
#329 [15:12] * ETNAD101 [webchat@toroon4215w-lp130-09-50-101-239-225.dsl.bell.ca] has joined #minecrafthelp
#330 [15:13] <ETNAD101> I think something is wrong with my optifine because when i Open it, it starts regular 1.14.4 not optifine
#331 [15:13] <ETNAD101> any way to fix that
#332 [15:18] * ETNAD101 [webchat@toroon4215w-lp130-09-50-101-239-225.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#333 [15:23] * BlockBuscer3k [webchat@181.114.102.224] has joined #minecrafthelp
#334 [15:23] <BlockBuscer3k> hello
#335 [15:23] * BlockBuscer3k [webchat@181.114.102.224] has quit. (Client Quit)
#336 [16:04] * progamer15 [webchat@90.217.152.146] has joined #minecrafthelp
#337 [16:06] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#338 [16:09] * Prim [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#339 [16:09] <Prim> Hey, I haven't played minecraft in a month (i bought it this july) and when I signed in, the appliaction said Player instead of my username, and its only allowing me to play demo mode, saying that I didn't buy it. I know I used the right email.
#340 [16:09] * addes99 [webchat@h-184-43.A1109.priv.bahnhof.se] has quit. (Quit: webchat.esper.net)
#341 [16:09] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#342 [16:09] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#343 [16:11] <Prim> Hey, I haven't played minecraft in a month (i bought it this july) and when I signed in, the appliaction said Player instead of my username, and its only allowing me to play demo mode, saying that I didn't buy it. I know I used the right email.
#344 [16:11] * angelul [webchat@fixed-187-190-26-237.totalplay.net] has joined #minecrafthelp
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#346 [16:12] * Prim4 [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#347 [16:12] <Prim4> Hey, I haven't played minecraft in a month (i bought it this july) and when I signed in, the appliaction said Player instead of my username, and its only allowing me to play demo mode, saying that I didn't buy it. I know I used the right email.
#348 [16:13] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#349 [16:13] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#350 [16:13] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#351 [16:13] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
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#353 [16:14] * Prim4 [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has quit. (Client Quit)
#354 [16:14] * Prim [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#355 [16:14] <Prim> Hey, I haven't played minecraft in a month (i bought it this july) and when I signed in, the appliaction said Player instead of my username, and its only allowing me to play demo mode, saying that I didn't buy it. I know I used the right email.
#356 [16:17] * Turtle_Dragon [webchat@63.208.139.38] has joined #minecrafthelp
#357 [16:18] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#358 [16:18] <Turtle_Dragon> while buying minecraft java edition it will not accept my name
#359 [16:19] * Prim [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has quit. (Client Quit)
#360 [16:20] * Rose [webchat@c-67-169-166-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#361 [16:20] <Rose> Hey, I haven't played minecraft in a month (i bought it this july) and when I signed in, the appliaction said Player instead of my username, and its only allowing me to play demo mode, saying that I didn't buy it. I know I used the right email.
#362 [16:29] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#363 [16:29] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#364 [16:29] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#365 [16:29] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#366 [16:29] <progamer15> I have a problem with my email I cant change it in settings because I have to verify the account but the email dose not work plz help
#367 [16:31] * progamer15 [webchat@90.217.152.146] has quit. (Quit: webchat.esper.net)
#368 [16:36] <Turtle_Dragon> while buying minecraft java edition it will not accept my name
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#370 [17:15] * GreyVulpine [~ident@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
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#374 [17:33] * andrew9 [webchat@c-71-201-209-59.hsd1.il.comcast.net] has joined #minecrafthelp
#375 [17:35] <andrew9> I cant change any account details, I remember my password and username but i dont remember my security questions and dont recieve question reset emails
#376 [17:37] * Xeyame [~Xeyame@server-739prx.xeya.me] has joined #minecrafthelp
#377 [17:53] * madsadleo [webchat@toroon4316w-lp130-03-70-27-96-166.dsl.bell.ca] has joined #minecrafthelp
#378 [17:53] <madsadleo> Can I refund my payment for Minecraft Java Edition? This is because I want to have the windows 10 edition instead
#379 [17:55] * madsadleo [webchat@toroon4316w-lp130-03-70-27-96-166.dsl.bell.ca] has quit. (Client Quit)
#380 [17:56] * madsadleo [webchat@toroon4316w-lp130-03-70-27-96-166.dsl.bell.ca] has joined #minecrafthelp
#381 [17:56] <madsadleo> I would like a refund for my Java Edition payment because I would like to purchase the Windows 10 Edition instead.\
#382 [18:14] <GreyVulpine> madsadleo - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#383 [18:17] <madsadleo> Okay I sent it, now I just wait?
#384 [18:18] <GreyVulpine> Yes
#385 [18:18] <madsadleo> Alright thank you.
#386 [18:19] <madsadleo> Do you know how long it will take to receive my refund?
#387 [18:21] <GreyVulpine> That, I do not know
#388 [18:22] <madsadleo> Oh alright, am I free to leave the chat now?
#389 [18:23] <GreyVulpine> Yes
#390 [18:45] * Nick6 [webchat@47-32-244-155.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#391 [18:47] * Toryn [webchat@214-142-58-66.gci.net] has joined #minecrafthelp
#392 [18:47] <Toryn> Hello
#393 [18:49] <Nick6> Do you know what firewalls might be blocking connection to my server? I am running a 1.14.4 server on Windows 10 and have contacted my internet provider to ensure I have correctly port-forwarded. I can direct-connect to my server using localhost or the computers local IPv4 address, but not with an external IP address. When I try to connect with the
#394 [18:49] <Nick6> computer's external IP address, I get an error message saying Connection Refused.
#395 [18:49] <Toryn> I tried logging in on the minecraft launcher and every time i tried it gave the same message:"invalid email/password," so I reset my password, but it still won't work
#396 [18:53] * ShiroKoneko_ [webchat@228.red-88-25-225.staticip.rima-tde.net] has joined #minecrafthelp
#397 [18:53] * g8 [webchat@34.red-81-34-70.dynamicip.rima-tde.net] has joined #minecrafthelp
#398 [18:53] <g8> hi
#399 [18:53] <ShiroKoneko_> i need help
#400 [18:54] <ShiroKoneko_> My minecraft launcher isnt working correctly
#401 [18:54] <ShiroKoneko_> yeeeeeet
#402 [18:54] <ShiroKoneko_> mojaaaang
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#405 [19:09] * ethan [webchat@206-250.207-68.tampabay.res.rr.com] has joined #minecrafthelp
#406 [19:09] <ethan> i need a refund
#407 [19:15] <ethan> i bought the wrong game
#408 [19:19] * ethan [webchat@206-250.207-68.tampabay.res.rr.com] has quit. (Quit: webchat.esper.net)
#409 [19:20] * ethan [webchat@206-250.207-68.tampabay.res.rr.com] has joined #minecrafthelp
#410 [19:20] * rayshard [webchat@c-69-143-143-101.hsd1.va.comcast.net] has joined #minecrafthelp
#411 [19:20] <ethan> i bought the wrong version of the game
#412 [19:20] * Corno_ [webchat@c-67-171-224-143.hsd1.or.comcast.net] has joined #minecrafthelp
#413 [19:20] <rayshard> on Minecraft.net I click login button but it dosent work
#414 [19:21] <rayshard> can you help
#415 [19:21] <ethan> i cant join friends on java edition?
#416 [19:21] <rayshard> do you know how to fix
#417 [19:24] * rayshard [webchat@c-69-143-143-101.hsd1.va.comcast.net] has quit. (Client Quit)
#418 [19:24] <Corno_> when i click the play button (1.14.4), a few seconds later my computer shuts down. i am on a 2008 mac pro, 64gb ram, dual 3.00ghz quad core intel xeon CPU, dual ATI radeon HD 4600 2gb vram, and I'm running macOSX 10.11.6 El Capitan.
#419 [19:31] * Tresres [webchat@173-25-170-134.client.mchsi.com] has joined #minecrafthelp
#420 [19:32] <Tresres> I bought minecraft then deleted it and now i have to buy it again is there a way to fix that?
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#423 [19:44] * Kris4 [webchat@71.210.47.169] has joined #minecrafthelp
#424 [19:44] <Kris4> is there anyone here who can help me?
#425 [19:45] * Jose [webchat@user-0ccelkj.cable.mindspring.com] has joined #minecrafthelp
#426 [19:46] <Jose> how to use realms on PC
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#430 [19:59] * hyudoangelo [webchat@181.194.158.70] has joined #minecrafthelp
#431 [20:00] <ian> Whenever I try to open minecraft, I get a "launcher quit unexpectedly" error. I am running the latest Mac OS, I have uninstalled and reinstalled, and the issue persists.
#432 [20:01] * ian [webchat@c-67-189-77-218.hsd1.or.comcast.net] has quit. (Client Quit)
#433 [20:03] <hyudoangelo> Hello my problem is that I bought minecraft about 1 or 2 hours ago and the thing is that it was not the version that I wanted to buy the java version instead of the microsoft with the pac I thought they were the same in multi platform but it turned out not how can I ask for a change or a refund to buy the windows
#434 [20:04] <hyudoangelo> Hello my problem is that I bought minecraft about 1 or 2 hours ago and the thing is that it was not the version that I wanted to buy the java version instead of the microsoft with the pac I thought they were the same in multi platform but it turned out not how can I ask for a change or a refund to buy the windows#minecrafthelp #minecrafthelp
#435 [20:09] <GreyVulpine> hyudoangelo - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
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#440 [20:22] * Tam [webchat@otwaon1056w-lp140-01-70-30-100-245.dsl.bell.ca] has joined #minecrafthelp
#441 [20:22] <Tam> hello
#442 [20:22] <Tam> can someone please help me?
#443 [20:24] <Tam> So I have Minecraft Java Edition and my friend also has Java Edition but he was able to get the Windows 10 Version for free, however I wasn't able to get it for free as well so I was wondering if you knew how I could get it.
#444 [20:26] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360035130391-Minecraft-for-Windows-10
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#447 [20:49] * Andrew0 [webchat@pool-108-48-50-107.washdc.fios.verizon.net] has joined #minecrafthelp
#448 [20:49] <Andrew0> my minecraft launcher wont open
#449 [21:03] * Roberta [webchat@cpe-98-10-129-205.rochester.res.rr.com] has joined #minecrafthelp
#450 [21:03] <Roberta> i bought the wrong version
#451 [21:03] <Roberta> can you switch them?
#452 [21:04] * Roberta [webchat@cpe-98-10-129-205.rochester.res.rr.com] has quit. (Client Quit)
#453 [21:04] * Nick6 [webchat@47-32-244-155.dhcp.ftwo.tx.charter.com] has quit. (Quit: webchat.esper.net)
#454 [21:22] * JustWannaPlay [webchat@ip72-199-242-123.sd.sd.cox.net] has joined #minecrafthelp
#455 [21:25] <JustWannaPlay> I need help with my launcher. I try to log in and all it says is "Sorry! Make sure you are online and try again" I have checked any possible connectivity issues my computer could possibly have and there are none. I disabled my Firewall which did nothing. I checked if Java was up-to-date, which it is. I restarted my modem which did nothing. I even d
#456 [21:25] <JustWannaPlay> eleted and reinstalled Minecraft, which did nothing. I've been wanting to play for a while and I hope you can help. This has been happening for about 2 months now.
#457 [21:30] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#458 [22:33] * jay [webchat@3.186.69.111.dynamic.snap.net.nz] has joined #minecrafthelp
#459 [22:37] <jay> hey there. i've had a problem with minecraft crashing for a day or two now but ive sorta fixed it. i can play in a solo world without any problems but whenever i try to join a server that my friends are on, it crashes almost immediately. when im sent back to the launcher it comes up with - java.lang.RuntimeException: GL_FRAMBUFFER_INCOMPLETE_ATTA
#460 [22:37] <jay> TCHMENT. was wondering how i could fix this problem
#461 [22:43] * Daid [webchat@c-71-237-70-111.hsd1.co.comcast.net] has joined #minecrafthelp
#462 [22:43] <Daid> hello
#463 [22:44] <Daid> My minecraft isnt launching and I dont know what to do, i have re installed and checked for compatibility but the java edition isnt launching on my computer?
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#465 [22:51] * Jay [webchat@3.186.69.111.dynamic.snap.net.nz] has joined #minecrafthelp
#466 [22:51] <Jay> hey there. i've had a problem with minecraft crashing for a day or two now but ive sorta fixed it. i can play in a solo world without any problems but whenever i try to join a server that my friends are on, it crashes almost immediately. when im sent back to the launcher it comes up with - java.lang.RuntimeException: GL_FRAMBUFFER_INCOMPLETE_ATTA
#467 [22:51] <Jay> TCHMENT. was wondering how i could fix this problem
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#469 [22:58] * Altharch [webchat@74.221.202.31] has joined #minecrafthelp
#470 [22:58] <Altharch> So i had the founder cape, and im very sure i had it on windows 10, but now its just not even there for my ps4 account, and checking on computer its no longer there too
#471 [23:08] * AJ5 [webchat@S0106f8a097f10c76.wp.shawcable.net] has joined #minecrafthelp
#472 [23:09] <AJ5> I'm trying to open my minecraft and it won't open at all, have deleted and redownloaded it many times, deleted and redownloaded java many times as well, still won't launch at all.
#473 [23:09] <AJ5> any idea what to do?
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#475 [23:13] * Thomas [webchat@mn-10k-dhcp1-7873.dsl.hickorytech.net] has joined #minecrafthelp
#476 [23:14] <Thomas> Hi! My minecraft straight up won't open. As in, the launcher doesn't start. I prompt the launcher to start, I get the windows loading icon, and it doesn't open. I've reinstalled minecraft, java, and checked for driver updates. I'm running windows 10
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#479 [23:26] <Thomas> nevermind. I deleted the .minecraft folder in the %appdata% world and then restarted. It created a new file and opened fine.
#480 [23:52] * mel [webchat@ool-4354208a.dyn.optonline.net] has joined #minecrafthelp
#481 [23:53] <mel> hey! I'm having trouble using the search bar in the crafting bench; I also can't seem to craft a barrel for some reason '
#482 [23:53] <Andrio> mel, in a normal Java Edition survival or creative world?
#483 [23:54] <mel> it's a normal java edition
#484 [23:54] <mel> I'm playing on survival
#485 [23:55] <Andrio> mel, what happens when you try?
#486 [23:55] <mel> I just don't see the crafting recipe, which is really weird
#487 [23:55] <JustWannaPlay> I need help with my launcher. I try to log in and all it says is "Sorry! Make sure you are online and try again" I have checked any possible connectivity issues my computer could possibly have and there are none. I disabled my Firewall which did nothing. I checked if Java was up-to-date, which it is. I restarted my modem which did nothing. I even d
#488 [23:55] <JustWannaPlay> eleted and reinstalled Minecraft, which did nothing. I've been wanting to play for a while and I hope you can help. This has been happening for about 2 months now.
#489 [23:57] <Andrio> mel, you can still craft it.
#490 [23:57] <Andrio> Doing so should make the recipe appear.
#491 [23:58] <Andrio> ??> JustWannaPlay tools/HJT
#492 [23:58] <Mightyena> JustWannaPlay: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#493 [23:58] <Mightyena> JustWannaPlay: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#494 [23:58] <mel> Amazing I got it, i think it was the version I was playing on
#495 [23:58] <mel> I just updated to 1.15.1 and it works! thanks
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