#1 [00:17] * VBic [webchat@45-23-50-78.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#2 [00:17] <VBic> I need help redeeming a code. It won't work. It keeps asking me to buy it again.
#3 [00:42] * BrianD [webchat@c-67-189-139-224.hsd1.ny.comcast.net] has joined #minecrafthelp
#4 [00:45] <BrianD> hi well I just got a MacBook and decided to buy Minecraft and I followed as instruction and when I try to start it up it says "an unexpected error has occurred and the game has crashed. sorry for the inconvenience" and I don't know how to fix it
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#9 [02:35] <CookieHunteRRR> Hello, I have a problem with downloading any version of Minecraft Java Edition. I keep getting error like "Error details: Failed to connect to libraries.minecraft.net port 443: Timed out". When I looked up for a solution, I found that removing incompatible software might help, but even after that nothing changed
#10 [02:47] * luki [webchat@178.115.131.120.wireless.dyn.drei.com] has joined #minecrafthelp
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#12 [03:12] * Animeefan [webchat@193-154-234-16.adsl.highway.telekom.at] has joined #minecrafthelp
#13 [03:12] <Animeefan> Hallo
#14 [03:28] * PinguinKoyote14 [webchat@ip-37-201-187-148.hsi13.unitymediagroup.de] has joined #minecrafthelp
#15 [03:33] <PinguinKoyote14> I am specking german
#16 [03:35] <PinguinKoyote14> hallo?
#17 [03:42] * {CS}GreyVulpine [~ident@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#18 [03:42] * {CS}GreyVulpine is now known as GreyVulpine
#19 [03:50] * Davyde [webchat@pa49-180-142-233.pa.nsw.optusnet.com.au] has joined #minecrafthelp
#20 [03:50] <Davyde> i can't open minecraft
#21 [03:51] <Davyde> can someone ansare !?
#22 [03:51] <Davyde> ansare*
#23 [03:52] <Davyde> answer*
#24 [03:53] <PinguinKoyote14> I have problems to oben Minecraft java
#25 [03:53] <PinguinKoyote14> open*
#26 [03:54] <PinguinKoyote14> Minecraft luncher*
#27 [03:55] <Davyde> Process crashed with exit code 1
#28 [03:55] <Davyde> mee too
#29 [03:56] <PinguinKoyote14> i have error
#30 [03:56] <PinguinKoyote14> with open Minecraft luncher
#31 [03:57] <Davyde> i can open the game but i can open the minecraft louncher
#32 [03:57] <Davyde> but in the old computer was all good
#33 [03:57] <Davyde> then u buy a new computer and i can t open the game
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#37 [04:06] * urielsalis is now known as Guest15521
#38 [04:08] * knu [~knu@v055125.ppp.asahi-net.or.jp] has quit. (*.net *.split)
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#40 [04:41] * Ryan [webchat@d50-98-182-58.bchsia.telus.net] has joined #minecrafthelp
#41 [04:42] * Ryan is now known as Guest64965
#42 [04:42] <Guest64965> I launch my game and it loads to about 90% then says the game cant respond or it just closes
#43 [04:44] * Guest64965 [webchat@d50-98-182-58.bchsia.telus.net] has quit. (Client Quit)
#44 [05:11] <PinguinKoyote14> @admins
#45 [05:36] * PinguinKoyote14 [webchat@ip-37-201-187-148.hsi13.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#46 [05:56] * Kai [webchat@host81-129-31-171.range81-129.btcentralplus.com] has joined #minecrafthelp
#47 [05:57] * Kai is now known as Guest6309
#48 [05:57] <Guest6309> I just bought a second account yesterday and it works fine logging in on most servers however i only bought the account to play cosmicprisons and when i try log in it says there is a database error when i log in on my other account it works fine but i cant seem to get on using this new account
#49 [06:17] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#50 [06:27] * Salah [webchat@5.107.140.0] has joined #minecrafthelp
#51 [06:28] <Salah> hello i have a code for minecraft that requires me to redeem it through a microsoft account but it says that the code is already used and i havent used it
#52 [06:29] * Salah [webchat@5.107.140.0] has quit. (Client Quit)
#53 [06:38] * vintinelli [webchat@151.50.50.77] has joined #minecrafthelp
#54 [06:39] <vintinelli> the login button does not work when I enter my email and password
#55 [06:40] <vintinelli> if i use my ipad it works.
#56 [06:40] <vintinelli> with the pc no
#57 [06:47] * Guest6309 [webchat@host81-129-31-171.range81-129.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#58 [06:57] * Diego [webchat@151.38.211.210] has joined #minecrafthelp
#59 [06:57] <Diego> non riesco ad accedere
#60 [06:58] <Diego> I can not log in
#61 [07:01] <vintinelli> a me non funziona il tasto accedi
#62 [07:01] <vintinelli> clicco e non succede nulla
#63 [07:01] <Diego> idem
#64 [07:04] <Diego> se vado nell applicazione non mi trova l'' account
#65 [07:04] <Diego> se vado dal telefono con le stesse credenziali funziona
#66 [07:11] * Brody [webchat@110.146.243.182] has joined #minecrafthelp
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#68 [07:22] <vintinelli> io dovrei comprare minecraft inn questi giorni ma ho paurs non mi faccia più accedere
#69 [07:25] <Diego> io lho comprato peró non riesco ad accedere
#70 [07:35] * vintinelli [webchat@151.50.50.77] has quit. (Quit: webchat.esper.net)
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#72 [08:25] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has joined #minecrafthelp
#73 [08:26] <mirox854> I have a problem logging in to the launcher and minecraft.net website
#74 [08:27] <mirox854> when I try to log in nothing happens
#75 [08:27] <mirox854> you can log in to your phone
#76 [08:27] <mirox854> on another PC too
#77 [08:29] <mirox854> on laucher I am getting the wrong login and password
#78 [09:00] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has joined #minecrafthelp
#79 [09:03] <mirox854> I can't log in to minecraft.net or to the launcher, nothing happens on the website and the login or password is
#80 [09:03] <mirox854> incorrect in the launcher
#81 [09:03] <mirox854> although there is a good login and password
#82 [09:03] <mirox854> you can log in to your phone
#83 [09:14] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has joined #minecrafthelp
#84 [09:16] * elec8 [webchat@pool-173-69-207-92.bltmmd.fios.verizon.net] has joined #minecrafthelp
#85 [09:18] <elec8> when i hit play the game shows up in my task manger but it dosnt show up on screen. it starts to load then stops
#86 [09:19] * SoDo [webchat@76.24.138.101] has joined #minecrafthelp
#87 [09:19] <SoDo> Hello!
#88 [09:19] <SoDo> I'm recieving an error "unable to create temporary directory" when I attempt to launch
#89 [09:19] <SoDo> I use Linux
#90 [09:21] <mirox854> I can't log in to minecraft.net and to the launcher, nothing happens and the login or password is incorrect in the launcher
#91 [09:21] <mirox854> on the phone you can log in and on another PC too
#92 [09:21] <elec8> when i hit play the game shows up in my task manger but it dosnt show up on screen. it starts to load then stops
#93 [09:38] * Casarer [webchat@201.202.14.91] has joined #minecrafthelp
#94 [09:45] <elec8> when my game does show up on screen it dosent move past the mogang screen
#95 [09:47] <Casarer> My account's password was changed and also my name, I have succesfully recovered my account but, I would like to be able to change my name before the 30 days.
#96 [10:05] * ROwOscach78 [webchat@28.red-81-38-77.dynamicip.rima-tde.net] has joined #minecrafthelp
#97 [10:06] * ROwOscach78 [webchat@28.red-81-38-77.dynamicip.rima-tde.net] has quit. (Client Quit)
#98 [10:33] * an [webchat@pool-173-69-207-92.bltmmd.fios.verizon.net] has joined #minecrafthelp
#99 [10:34] <an> my minecraft wont launch on task manger the cpu goes up then down and stays in the background
#100 [10:35] <an> and when it does show up it just stays on the mogang screen
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#102 [10:37] * mirox854 [webchat@apn-95-41-35-89.dynamic.gprs.plus.pl] has quit. (Quit: webchat.esper.net)
#103 [10:37] * Highbracer [webchat@h-160-200.A444.priv.bahnhof.se] has joined #minecrafthelp
#104 [10:38] <Highbracer> How long does it take for a password reset to take hold?
#105 [10:39] * Highbracer [webchat@h-160-200.A444.priv.bahnhof.se] has quit. (Client Quit)
#106 [10:39] <builderBrum> Hi, read a few online articles but nothing has worked. I'm stuck on 1fps. I have render distance at minimum. fast graphics, no clouds etc. i have an AMD card and someone said install AMD catalyst but the setting to change the 'switchable graphics application settings' doesnt exist on it anymore (or at least not on the version i do
#107 [10:39] <builderBrum> wnloaded yesterday) thanx if anyoine can help
#108 [10:44] * Andrio [Andrio@questers-rest.andriocelos.net] has joined #minecrafthelp
#109 [10:53] * ecapu [webchat@126.red-2-137-32.dynamicip.rima-tde.net] has joined #minecrafthelp
#110 [10:57] <ecapu> Hi, I tried to purchase Minecraft Java, but the payment did not go through, according to the website. I tried this three times. My bank has withheld 73 euros from me. What do I have to do?
#111 [10:57] <ecapu> Please excuse my bad English
#112 [10:59] * Oddbod [webchat@adsl-94-72-219-78.karoo.kcom.com] has joined #minecrafthelp
#113 [11:03] * tutiix [webchat@pppoe-148.timplus.net] has joined #minecrafthelp
#114 [11:04] <tutiix> hi
#115 [11:05] <Oddbod> Tab storage full so tried to transfer game to sdcard.game stopped working. Thought it was me. So deleted it. Then Made more space available on tab I tried to download again and it says not enough storage. game details say it's 93mb, I got over 100mbps available. Please help
#116 [11:08] <tutiix> so basically i can't turn on my minecraft. Tried to reinstall java and minecraft it don't helps
#117 [11:14] * Oddbod [webchat@adsl-94-72-219-78.karoo.kcom.com] has quit. (Quit: webchat.esper.net)
#118 [11:15] * ecapu [webchat@126.red-2-137-32.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#119 [11:17] * FlavioGamer06 [webchat@host67-211-dynamic.52-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#120 [11:17] <FlavioGamer06> I haven't been able to log into my account since i have bought and reedeemed my code
#121 [11:19] <builderBrum> @tutiix that happened to me i think. Do you click on the launcher and nothing happens? if so right click on the shortcut. go down to properties. click on compatibility tab. click tick next to 'run this program in compatibility mode'. then select windows vista. it will run the game off the old launcher.
#122 [11:20] <FlavioGamer06> I haven't been able to log into my account since i have bought and reedeemed my code
#123 [11:23] * builderBrum [webchat@054338af.skybroadband.com] has quit. (Quit: webchat.esper.net)
#124 [11:25] * Sirsamsalot [webchat@67.184.163.159] has joined #minecrafthelp
#125 [11:29] <Sirsamsalot> Hello! I have a question. I for some reason, I keep on getting timed out of my minecraft client. I get the error 'internal exception java.io.ioexception an existing connection was forcibly closed by remote host'. I've narrowed it down to my PC firewall not behaving properly. Do you guys get this error often, and do you know an easy fix? Like, do yo
#126 [11:29] <Sirsamsalot> u know that a specific program doesnt work well with minecraft? Thanks!
#127 [11:33] * Ineedhelp [webchat@cpc102044-bagu16-2-0-cust96.1-3.cable.virginm.net] has joined #minecrafthelp
#128 [11:33] * an [webchat@pool-173-69-207-92.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#129 [11:34] <Ineedhelp> The minecraft launcher won't work / start up. I reinstalled it and the same thing happened.
#130 [11:36] <FlavioGamer06> I haven't been able to log into my account since i have bought and reedeemed my code
#131 [11:40] * FlavioGamer06 [webchat@host67-211-dynamic.52-79-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#132 [11:41] * Lana008 [webchat@5pc45-1-78-215-150-123.fbx.proxad.net] has joined #minecrafthelp
#133 [11:41] <Lana008> Hello I just bought the game, I installed it, I click on play, the page disappears and the game does not start!
#134 [11:41] <Lana008> Can you help me?
#135 [11:45] * Steve [webchat@ool-944bdb71.dyn.optonline.net] has joined #minecrafthelp
#136 [11:50] <Steve> Minecraft is freezing on the Mojang screen during launching and saying that it is "(Not Responding)" next to the current version
#137 [11:54] <Lana008> Steve are you talking to me?
#138 [11:59] * mm [webchat@mue-88-130-63-041.dsl.tropolys.de] has joined #minecrafthelp
#139 [12:00] <mm> Hello, i have the Minecraft Java Edition and want the free key Code. I have the Error - It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
#140 [12:04] * Pandady88 [webchat@238.pool85-54-147.dynamic.orange.es] has joined #minecrafthelp
#141 [12:06] * mm [webchat@mue-88-130-63-041.dsl.tropolys.de] has quit. (Quit: webchat.esper.net)
#142 [12:07] <Lana008> I have windows 7
#143 [12:14] <Animeefan> Hello
#144 [12:15] <Animeefan> Lana It's normal that it disappears but it really should start!
#145 [12:16] <Animeefan> Did u already reinstalled it?
#146 [12:18] <Lana008> nothing is happening
#147 [12:19] <Lana008> yes i have already reinstalled
#148 [12:48] * Animeefan [webchat@193-154-234-16.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#149 [12:59] * jorgemora654 [webchat@201.145.202.108] has joined #minecrafthelp
#150 [13:00] <jorgemora654> hi sorry but i dont know very well how to speak english, im mexican so if i speak strange sorry
#151 [13:00] <jorgemora654> well
#152 [13:02] <jorgemora654> my question is that yesterday i was playing and i les the game afk in my gold farm then the laptop turn off because no energy, today i turn it on and enter to my world and a lot of chunks of the overworld were duplicated in random chunks
#153 [13:02] <jorgemora654> wht i do?
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#155 [13:37] * Naylah [webchat@78-72-146-53-no187.tbcn.telia.com] has joined #minecrafthelp
#156 [13:37] * wille [webchat@95.202.62.144] has joined #minecrafthelp
#157 [13:38] <Naylah> I have purchase minecraft years ago but now when i try to play I'm only able to play the demo version
#158 [13:39] <wille> i have bought minecraft in 2011 and i have playd it in alot in 2019. Now i have chance computer and now i cant logg in
#159 [13:40] <wille> i can only play demo mode
#160 [13:44] * Thou_is_Paul [webchat@98.11.181.136] has joined #minecrafthelp
#161 [13:45] <Thou_is_Paul> I can join the game and it starts up and i can play it but when i play it for about a minute it crashes and it says not responding.
#162 [13:52] * Naylah [webchat@78-72-146-53-no187.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#163 [13:52] * Naylah [webchat@78-72-146-53-no187.tbcn.telia.com] has joined #minecrafthelp
#164 [13:56] * TheSlavicPig [webchat@c-68-49-13-47.hsd1.mi.comcast.net] has joined #minecrafthelp
#165 [13:56] <TheSlavicPig> Hello
#166 [13:57] <TheSlavicPig> I bought minecraft years ago and I signed in on a different device and now im trying to re download on a new device and it wont work
#167 [13:57] <TheSlavicPig> like I signed in on another pc like yesterdayt
#168 [13:57] <TheSlavicPig> and im trying to sign into a new one
#169 [13:57] <TheSlavicPig> and it wont work
#170 [13:57] <Guest15521> TheSlavicPig, what happens when you try?
#171 [13:57] <TheSlavicPig> It just takes me to the purchase
#172 [13:57] <Guest15521> TheSlavicPig, minecraft.net/download
#173 [13:57] <Guest15521> TheSlavicPig, and what is your username?
#174 [13:58] <TheSlavicPig> TheSlavicPig
#175 [13:58] * Guest15521 is now known as urielsalis
#176 [13:58] <TheSlavicPig> thanks it just worked
#177 [13:58] <TheSlavicPig> !
#178 [13:58] * TheSlavicPig [webchat@c-68-49-13-47.hsd1.mi.comcast.net] has quit. (Client Quit)
#179 [14:01] <Thou_is_Paul> hello
#180 [14:01] <Thou_is_Paul> I can join the game and it starts up and i can play it but when i play it for about a minute it crashes and it says not responding.
#181 [14:01] <urielsalis> ??> Thou_is_Paul av/adwcleaner
#182 [14:01] <Mightyena> Thou_is_Paul: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#183 [14:01] <Mightyena> Thou_is_Paul: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#184 [14:03] <Thou_is_Paul> I can join the game and it starts up and i can play it but when i play it for about a minute it crashes and it says not responding.
#185 [14:03] <urielsalis> Thou_is_Paul, follow the instructions from Mightyena
#186 [14:06] <wille> i have bought minecraft in 2011 and i have played it in alot in 2019. Now i have chance to a new computer and now i can't logg in
#187 [14:07] <urielsalis> wille, what is the username?
#188 [14:07] <wille> limpen5
#189 [14:08] <urielsalis> wille, you didnt change the name on may this year right?
#190 [14:09] <wille> i can logg in now. But when i logg in i says i can only play demo mode even that i bought it a log time ago
#191 [14:09] <wille> long*
#192 [14:10] * Thou_is_Paul [webchat@98.11.181.136] has joined #minecrafthelp
#193 [14:10] <Thou_is_Paul> you told me to come back for further instructions
#194 [14:10] <urielsalis> Thou_is_Paul, try to play now
#195 [14:10] <Thou_is_Paul> it didnt work
#196 [14:11] <urielsalis> ??> wille account/send-email
#197 [14:11] <Mightyena> wille: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#198 [14:11] <urielsalis> ??> Thou_is_Paul launcher/log
#199 [14:11] <Mightyena> Thou_is_Paul: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#200 [14:11] <urielsalis> Thou_is_Paul, make sure the log is from AFTER the game crashes
#201 [14:11] <wille> i can't find my Transaction id
#202 [14:11] <urielsalis> ??> wille account/trans-id
#203 [14:11] <Mightyena> wille: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#204 [14:18] <wille> i still can't find it and i know i have bought it because i have played it
#205 [14:18] <urielsalis> wille, contact Mojang and ask for alternate verification methods
#206 [14:19] * wille [webchat@95.202.62.144] has quit. (Quit: webchat.esper.net)
#207 [14:20] <Naylah> how do i contact mojan?
#208 [14:20] <urielsalis> Naylah, only messages starting with your name are for you
#209 [14:20] <urielsalis> Naylah, what is the issue?
#210 [14:21] <Naylah> How do i contact mojang?
#211 [14:21] <urielsalis> ??> Naylah account/send-email
#212 [14:21] <Mightyena> Naylah: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#213 [14:22] <Naylah> If i have either gift code or can find my transaction ID?
#214 [14:22] <Naylah> I meant neither
#215 [14:22] <urielsalis> ??> Naylah account/trans-id
#216 [14:22] <Mightyena> Naylah: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#217 [14:23] <urielsalis> Naylah, if you tell us your issue we might be able to help
#218 [14:24] <Naylah> I have the same problem as @wille had. I've changed computer and when I log in it says that i need do buy it again even though I've had it for years
#219 [14:24] <urielsalis> Naylah, what is your username?
#220 [14:24] <Naylah> Naylah
#221 [14:24] <urielsalis> Naylah, you migrated your account?
#222 [14:25] <Naylah> I think so
#223 [14:25] <urielsalis> Naylah, because willie issue is that someone migrated his account and changed the name, thats why I redirected them directly to Mojang
#224 [14:25] <urielsalis> Naylah, Have you tried resetting your password?
#225 [14:26] <Naylah> I'll try
#226 [14:33] * Naylah [webchat@78-72-146-53-no187.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#227 [14:34] * wille [webchat@78-72-146-53-no187.tbcn.telia.com] has joined #minecrafthelp
#228 [14:34] <wille> Hello
#229 [14:35] <urielsalis> wille, have you contacted Mojang?
#230 [14:36] <wille> I dont know where am i supposed to mail them?
#231 [14:36] <urielsalis> wille, the form that Mightyena gave you
#232 [14:36] <urielsalis> ??> wille account/send-email
#233 [14:36] <Mightyena> wille: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#234 [14:38] <wille> i need my transaction id to submit a request but i couldn't find it
#235 [14:40] <urielsalis> wille, leave it blank and ask for alternate verification metods
#236 [14:43] <wille> how long until they respond?
#237 [14:44] * Berny [webchat@189.153.96.91] has joined #minecrafthelp
#238 [14:48] <Berny> hey, I have seen many people having trouble while loading mojang's logo, personally this happens to me in almost every version I use in the game, when the loading bar in mojang's logo reaches 90% it freezes completely. This happened when I was playing normally in my PC, but suddenly when I was in a cave, I was fighting zombies and it crashed comlet
#239 [14:48] <Berny> ely. I had to close the game and load several times but not any worked. Please help me, the mojang logo freezes at 90% and closes!
#240 [14:49] <urielsalis> ??> Berny av/adwcleaner
#241 [14:49] <Mightyena> Berny: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#242 [14:49] <Mightyena> Berny: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#243 [14:49] <urielsalis> wille, its not known
#244 [14:50] <Berny> then, I will try it. I'll come here if the problem persists
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#248 [14:57] <Babbo> Hi
#249 [14:57] <Babbo> I need help with my minecraft
#250 [14:57] <Babbo> It's crashing
#251 [14:57] <urielsalis> Babbo, got a crash report?
#252 [14:57] <Babbo> uh
#253 [14:57] <Babbo> no
#254 [14:58] <urielsalis> Babbo, when you say crashing, does it show a long text back in the launcher and says "The game has crashed" or it just stops responding on the mojang screen?
#255 [14:58] <Babbo> it says
#256 [14:58] <Babbo> ''an error has occured and ur game has crashed, we're sorry for the inconvenience
#257 [14:59] <urielsalis> ??> Babbo launcher/log
#258 [14:59] <Mightyena> Babbo: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#259 [15:01] <Babbo> what's this
#260 [15:01] <urielsalis> Babbo, those are the instructions to get a crash report
#261 [15:01] * wille [webchat@78-72-146-53-no187.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#262 [15:01] <Babbo> okay
#263 [15:03] * Zaraki [webchat@75.161.249.123] has joined #minecrafthelp
#264 [15:04] <Babbo> for how long will u be in this chat?
#265 [15:04] <urielsalis> Dont know yet haha
#266 [15:04] <urielsalis> im making dinner so I might leave for a few minutes at random times
#267 [15:05] <Babbo> okay nice
#268 [15:05] <Babbo> well im currently in a league of legends game so i can't do the instructions yet
#269 [15:05] <Babbo> so im jsut wondering for hoiw long ull be online
#270 [15:07] <Zaraki> can someone help me with my minecraft on xbox not syncing my user data
#271 [15:07] <urielsalis> Zaraki, sorry, we are mostly Java only here
#272 [15:07] <urielsalis> Zaraki, you can try in discord, discord.gg/minecraft
#273 [15:09] <Zaraki> isnt the minecraft on xbox that isnt XBOX ONE EDITION the java version. the one that has realms on it
#274 [15:10] <Zaraki> thats the one im using.
#275 [15:10] * wille [webchat@78-72-146-53-no187.tbcn.telia.com] has joined #minecrafthelp
#276 [15:10] <urielsalis> nope, all versions have realms
#277 [15:10] <wille> hello
#278 [15:10] <wille> i think my account has been hacked
#279 [15:11] <urielsalis> Zaraki, the java version is the one from minecraft.net, the one on the microsoft store is the bedrock version along with all the consoles versions and the phone versions
#280 [15:11] <urielsalis> Zaraki, there are also legacy console editions, no longer maintaned, but they werent java either
#281 [15:11] <urielsalis> wille, yes, that why we are telling you to contact Mojnag
#282 [15:12] <Zaraki> alrighty thank you. i will check out that discord
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#285 [15:25] <Babbo> urielsalis i'll do the instructions now
#286 [15:31] <Babbo> https://paste.ubuntu.com/p/Td3dVz8ZbQ/
#287 [15:32] <urielsalis> ??> Babbo av/adwcleaner
#288 [15:32] <Mightyena> Babbo: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#289 [15:32] <Mightyena> Babbo: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#290 [15:38] * Ben_ [webchat@180-150-36-60.b49624.bne.nbn.aussiebb.net] has joined #minecrafthelp
#291 [15:39] <Ben_> Hi there. I have already got Minecraft downloaded and paid for some time ago. I have just received a minecraft gift card. How do i redeem it. It wants me to set up a mojang account and then download minecraft. Already have the game and username.
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#296 [16:01] * epicgamer [webchat@69.246.231.147] has joined #minecrafthelp
#297 [16:01] <Sam7> Am i still able to login to my minecraft account if i forgot the password? I made it a long time ago when I was a child. That was when you logged in with the username and password
#298 [16:02] <Sam7> i know my username and pasword but i do not know the email associated with the account.
#299 [16:02] <epicgamer> how do i fix the io.netty.connection no further info thing?
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#302 [16:07] * zach [webchat@c-76-26-77-18.hsd1.wv.comcast.net] has joined #minecrafthelp
#303 [16:07] <zach> i need help
#304 [16:08] * zach is now known as Guest46418
#305 [16:08] <Guest46418> why doesnt my previous edition pop up on my ps4?
#306 [16:08] <Guest46418> I dont have the editions tab
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#313 [16:16] <Babbo> yeah im back
#314 [16:17] <Babbo> Mightyena i did the adw cleaner
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#316 [16:19] <Babbo> it fucking works
#317 [16:19] <Absol> Babbo: Please keep it civil
#318 [16:19] <Babbo> thatnk guys
#319 [16:19] <Babbo> thanks
#320 [16:19] <Babbo> it works
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#328 [17:18] * Josh5 [webchat@wsip-184-188-64-191.sd.sd.cox.net] has joined #minecrafthelp
#329 [17:19] <Josh5> I havent played minecraft in about 3 years and i forgot my email linked with my account but i know my username and password
#330 [17:21] * TheSilentLink [~TheSilent@host86-137-246-19.range86-137.btcentralplus.com] has joined #minecrafthelp
#331 [17:22] <Josh5> HELLO
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#333 [17:27] * Quan [webchat@68.204.160.103] has joined #minecrafthelp
#334 [17:28] <Quan> Hello i have a question about the minecraft prepaid cards
#335 [17:29] <GreyVulpine> Ask away
#336 [17:29] <Quan> on the back it says "included with this purchase is a download code for the windows 10 edition provided at redemption"
#337 [17:29] <GreyVulpine> Not valid anymore.
#338 [17:30] <Quan> aw man wish i would've known that thanks for clearing that up for me i guess
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#340 [17:36] * Atomic_Wolf [webchat@host86-166-63-9.range86-166.btcentralplus.com] has joined #minecrafthelp
#341 [17:37] <Atomic_Wolf> ok so i keep getting an error saying unexpected error occurred but never gives me a crash log or anything
#342 [17:40] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. (Ping timeout: 200 seconds)
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#344 [17:56] <TheLegendOfOwen> hi im trying to enter a world on 1.7.10 forge and keep in mind i have no mods installed yet but everytime it says building terrain than it crashes with the code ~~ERROR~~ NullPointerException: null in the crash report
#345 [17:57] <TheLegendOfOwen> also it says this
#346 [17:57] <TheLegendOfOwen> java.lang.IndexOutOfBoundsException
#347 [17:57] <TheLegendOfOwen> in the launcher thats what it says for the error
#348 [17:58] <GreyVulpine> forge is a mod
#349 [17:58] <TheLegendOfOwen> ok
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#352 [18:31] <CommonSentencce> Hi! My Minecraft java edition launcher is stuck in offline mode and I am unable to login. I didn't do anything I'm aware of that would have made it become like this. I am also stuck unable to login to my account (although I am able to login to minecraft.com using the same email and pass so I know its not incorrect credentials) and am therefore unab
#353 [18:31] <CommonSentencce> le to start the game. Before I got stuck unable to log in, it would say "play game offline" and trying to login to a server would tell me I had an invalid session id and would tell me to restart my game. I
#354 [18:31] <CommonSentencce> I've restarted my pc and my launcher and nothing has worked so far.
#355 [18:32] * CommonSentencce [webchat@209.222.64.129] has quit. (Quit: webchat.esper.net)
#356 [18:38] * Dd [webchat@67-1-27-211.tcso.qwest.net] has joined #minecrafthelp
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#360 [18:42] <achmet> Hello everyone, I have a problem with my plugin folder. If I download a jar-file and put it in the plugin folder it does not create a config folder at restart. In the server log is nothing about a plugin. Can someone help?
#361 [18:44] * Dd [webchat@67-1-27-211.tcso.qwest.net] has joined #minecrafthelp
#362 [18:46] <Dd> I bought minecraft java edition today. The only time the program successfully opened was when I allowed it to be opened automatically after install. When I try using the shortcut it does nothing. I updated java, uninstalled and reinstalled minecraft and tried running it as admin. It has the same target as the ones my kids have on their laptops. Why
#363 [18:46] <Dd> won't mine run?
#364 [19:04] * TheNerdyGamer123 [webchat@d-137-103-229-142.fl.cpe.atlanticbb.net] has joined #minecrafthelp
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#368 [19:26] * Ty [webchat@ool-182d2c8a.dyn.optonline.net] has joined #minecrafthelp
#369 [19:27] <Ty> Hi, I bought Minecraft back in July and I have just recently bought a new computer. I can't seem to figure out which email i
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#371 [19:29] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#374 [19:38] <Dogicial> hi
#375 [19:38] <Drake> hi
#376 [19:38] <Dogicial> Um
#377 [19:38] <Dogicial> so like i bought a minecraft account with a amazon code
#378 [19:39] <Dogicial> and
#379 [19:39] <Dogicial> i used the code
#380 [19:40] <Dogicial> and its stuck on the please wait thing
#381 [19:40] <Drake> used to have a realm a while ago and deleted the world I played on is there any way to access it and retrieve it
#382 [19:40] <Dogicial> oh
#383 [19:40] <Dogicial> ok
#384 [19:40] <Dogicial> ok
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#386 [19:54] * Marshn [webchat@70.44.83.54.res-cmts.bgr.ptd.net] has joined #minecrafthelp
#387 [19:54] <Marshn> I'm on windows 10 how do I draw my friend playing Mo jang addition
#388 [19:55] <Marshn> Join
#389 [19:56] <CubeTheThird> Marshn, the Windows 10 edition and the Java edition are not currently compatible with each other
#390 [19:56] * Marshn [webchat@70.44.83.54.res-cmts.bgr.ptd.net] has quit. (Client Quit)
#391 [19:56] * Nat [webchat@d199-126-65-246.abhsia.telus.net] has joined #minecrafthelp
#392 [20:00] <Nat> Hello! This is my first time looking for help in this chatroom.. I was wondering if anyone has experienced a weird screen jitter when looking/moving there mouse around while in minecraft?
#393 [20:00] <Nat> their*
#394 [20:01] <CubeTheThird> Nat, can you better describe what you mean by jitter?
#395 [20:01] <Nat> It almost seems like the graphics are lagging, but I am not dropping in fps.
#396 [20:02] <Nat> Everything is smooth when I simply move forward and back, side to side with the arrow keys, but once I move around/look around with my mouse, it goes rather strange.
#397 [20:02] <CubeTheThird> Nat, are you looking at the FPS graph to check that?
#398 [20:02] <Nat> I am yes.
#399 [20:02] <CubeTheThird> Nat, ok. Let's check your video drivers to start
#400 [20:02] <CubeTheThird> ??> Nat win/dxdiag
#401 [20:02] <Mightyena> Nat: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#402 [20:03] <Nat> Is there a version of this for mac?
#403 [20:03] <CubeTheThird> Nat, oh.. can't do much about that on mac. What version of MacOS are you using?
#404 [20:04] <Nat> The latest of catalina. 10.15.2
#405 [20:05] <Nat> It's just strange cause this only started happening last night. Everything was perfectly smooth before.
#406 [20:05] <Nat> Nothing has updated or changed on my computer either.
#407 [20:05] <CubeTheThird> Nat, have you tried rebooting?
#408 [20:05] <Nat> Yes. I've also tried uninstalling and reinstalling.
#409 [20:05] <CubeTheThird> Nat, I mean, we can try forcing a clean install of the game
#410 [20:05] <CubeTheThird> ??> Nat mac/reinst
#411 [20:05] <Mightyena> Nat: You may need to reinstall the locally installed files that Minecraft puts into place.
#412 [20:05] <Mightyena> Nat: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#413 [20:07] <Nat> Do I paste "curl -L https://git.io/rmc | sh" into the terminal minus the quotes, or do I paste everything after the warning on that url's page?
#414 [20:07] <CubeTheThird> Nat, just the command minus the quotes
#415 [20:08] <CubeTheThird> Nat, make sure the game and launcher are closed while you do this
#416 [20:09] <Nat> Am I able to post a gyazo here of what I see after entering it into the terminal?
#417 [20:10] <CubeTheThird> Nat, sure
#418 [20:11] * Slime12345 [webchat@102.157.148.76] has joined #minecrafthelp
#419 [20:11] <Nat> https://gyazo.com/b5574427220aa730d5dac90c61682406
#420 [20:12] <CubeTheThird> Nat, hmm ok. can you try opening the game and trying again?
#421 [20:13] <Nat> It's still doing the same thing.
#422 [20:14] <CubeTheThird> Nat, I don't suppose you have any way of recording this?
#423 [20:14] <Slime12345> hello so is there anyway i can change my ip adresse information on my account ? cause its is a UK ip account and i have tried to login somewhere else but it said "invalid email or password" but i am very sure that that is the email and password cause i changed it recently
#424 [20:15] <Nat> I can try using my OBS CubeTheThird
#425 [20:15] <CubeTheThird> ??> Slime12345 tools/hjt
#426 [20:15] <Mightyena> Slime12345: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#427 [20:15] <Mightyena> Slime12345: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#428 [20:19] * Nat [webchat@d199-126-65-246.abhsia.telus.net] has joined #minecrafthelp
#429 [20:20] <Slime12345> https://paste.ubuntu.com/p/tQ5dQGfnSc/
#430 [20:22] <CubeTheThird> ??> Slime12345 win/hosts/edit
#431 [20:22] <Mightyena> Slime12345: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#432 [20:22] <Mightyena> Slime12345: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#436 [20:28] * Slime12345 [webchat@102.157.148.76] has joined #minecrafthelp
#437 [20:29] <Slime12345> 142.44.142.126 sessionserver.mojang.com
#438 [20:29] <Slime12345> 142.44.142.126 authserver.mojang.com
#439 [20:29] <CubeTheThird> Slime12345, remove those lines, save the file and try again
#440 [20:29] * Nat [webchat@d199-126-65-246.abhsia.telus.net] has joined #minecrafthelp
#441 [20:30] <Slime12345> so just put the file to blank right?
#442 [20:30] <CubeTheThird> Slime12345, if there's nothing else in it, yes
#443 [20:32] <Slime12345> it worked
#444 [20:32] <Slime12345> thank you
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#446 [20:37] * Nicole8 [webchat@pool-96-234-160-233.bltmmd.fios.verizon.net] has joined #minecrafthelp
#447 [20:38] <Nicole8> whenever i try to login to my account nothing happens even if i press the button more than once
#448 [20:38] <Nicole8> how do i fix my login issue?
#449 [20:39] <Nat> CubeTheThird https://www.youtube.com/watch?v=wxNenbQfdL0 It might be hard to notice on the recording, but going forward and back, and side to side is fairly smooth (not any different than what I normally have), but as soon as I turn and move my view with my mouse, it's as if the graphics are glitching side to side in a jittering motion.
#450 [20:42] * Nicole8 [webchat@pool-96-234-160-233.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#451 [20:50] <Nat> I hover between 50-60 fps the entire time.
#452 [20:54] * Nat [webchat@d199-126-65-246.abhsia.telus.net] has joined #minecrafthelp
#453 [20:56] * Khan [webchat@63-248-205-31.static.sdyl0430.digis.net] has joined #minecrafthelp
#454 [20:57] <Khan> Cool, i am the only person to try and use this today.
#455 [20:58] * Khan [webchat@63-248-205-31.static.sdyl0430.digis.net] has quit. (Client Quit)
#456 [20:59] <Nat> Hmmm
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#458 [21:11] * achmet [webchat@custom-ll-080-228-111-030.ewe-ip-backbone.de] has quit. (Quit: webchat.esper.net)
#459 [21:15] * tee [webchat@110.238.90.170] has joined #minecrafthelp
#460 [21:15] <tee> Hi i would like to refund minecraft
#461 [21:16] <tee> i accidently made the wrong purchase
#462 [21:18] <tee> WTF
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#465 [22:35] <f> Hey, my minecraft is stuck on the mojang screen
#466 [22:35] * f [webchat@24-217-133-234.dhcp.stls.mo.charter.com] has quit. (Client Quit)
#467 [22:35] * pighast [webchat@pool-74-96-152-162.washdc.fios.verizon.net] has joined #minecrafthelp
#468 [22:40] <pighast> Hi, I've been playing java edition since 2012. Since the last time I played on the latest version cross-platform and the windows 10 version were released and I'm told that those who had the java edition were entitled to a code for the windows 10 version. However, I never received such a code. What do I need to do to play with my friends on playstat
#469 [22:40] <pighast> ion?
#470 [22:43] <nate> pighast: Only those who bought a java edition before bedrock was released, you have to redeem it via the mojang site upon log in
#471 [22:43] <nate> Should be a section somewhere about redeeming a bedrock license/key
#472 [22:44] <pighast> yeah I've had java version for like 7 years