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#3 [00:08] * bug [webchat@203.40.2.211] has joined #minecrafthelp
#4 [00:10] <bug> Hi guys. I logged in today and started building and found that when I dump a bucket of water it runs in straight lines in 2 directions, rather than all directions and thinning out. Lava works correctly, any ideas?
#5 [00:11] * MalfromFirefly [webchat@136.32.98.57] has quit. (Quit: webchat.esper.net)
#6 [00:14] <Andrio> bug, if there's a drop-off close enough, water and lava will bee-line toward it.
#7 [00:14] <bug> so I am too close to an edge?
#8 [00:15] <bug> thanks
#9 [00:15] <Andrio> bug, yes.
#10 [00:35] * Sam0 [webchat@110.164.68.156] has joined #minecrafthelp
#11 [00:36] <Sam0> Hello, I would like to delete my mojang account.
#12 [00:36] <Sam0> The help section didn't help.
#13 [00:49] <Andrio> Sam0, see https://help.minecraft.net/hc/en-us/articles/360035131011-Deleting-an-account
#14 [02:07] * yeet [webchat@cpe-31-15-246-161.cable.telemach.net] has joined #minecrafthelp
#15 [02:08] <yeet> g
#16 [02:08] <yeet> I cant load a lower version than 1.13
#17 [02:09] <yeet> it crashes whit exit code 127
#18 [02:14] * yeet [webchat@cpe-31-15-246-161.cable.telemach.net] has quit. (Quit: webchat.esper.net)
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#20 [02:31] * julian3 [webchat@cpe-172-117-213-44.socal.res.rr.com] has joined #minecrafthelp
#21 [02:33] <julian3> My minecraft wont load, it gets stuck on the mojang loading screen then crashes
#22 [03:18] * dubao [webchat@49.216.102.167] has joined #minecrafthelp
#23 [03:19] <dubao> Hello
#24 [03:21] <dubao> When I entered my minecraft, the window will return 'Can't response'
#25 [03:22] <dubao> I need to open my work manager and close the minecraft launcher then it may open
#26 [03:24] <dubao> Sorry my English isn't very good.
#27 [03:28] <dubao> I bought yesterday, I had try many way to fix this question.
#28 [05:08] * ds [webchat@174.red-88-18-23.staticip.rima-tde.net] has joined #minecrafthelp
#29 [05:09] <ds> hello ,
#30 [05:09] <ds> ¿how do i create a server?
#31 [05:10] * ds [webchat@174.red-88-18-23.staticip.rima-tde.net] has quit. (Client Quit)
#32 [05:20] * vapors [~science@143.137.207.226] has joined #minecrafthelp
#33 [06:48] * CookieHunteRRR [webchat@178.169.87.29] has joined #minecrafthelp
#34 [06:50] <CookieHunteRRR> Hello, I can't download the game. I don't have any incompatible software and yet I keep getting "Error details: Failed to connect to libraries.minecraft.net port 443: Timed out"
#35 [07:31] * ryan1653 [webchat@ip-99-203-28-33.pools.cgn.spcsdns.net] has joined #minecrafthelp
#36 [07:33] <ryan1653> When I try to join any server, it says that the authentication servers are down for maintenance.
#37 [07:33] * ryan1653 [webchat@ip-99-203-28-33.pools.cgn.spcsdns.net] has quit. (Client Quit)
#38 [08:29] * dubao [webchat@49.216.102.167] has quit. (Quit: webchat.esper.net)
#39 [08:32] * Carl [webchat@062066162047.dynamic.telenor.dk] has joined #minecrafthelp
#40 [08:37] <Carl> Hello mojang. In minecraft i have been working on my world for a really long time. But a few days ago i accidently deleted my world which is 100% my fault. But luckily i had backup. But everytime i open my backup world its like everything is stuck. I can move around and destroy things but every mob is just stuck and cannot be hit and they dont do
#41 [08:37] <Carl> anything i also cant pick up any items, i cant die and the world does not load any chunks. Pls help
#42 [08:40] * edu1522 [webchat@187.150.135.126] has joined #minecrafthelp
#43 [08:40] <edu1522> hello
#44 [08:40] <edu1522> i can not log in to my account
#45 [08:47] * edu1522 [webchat@187.150.135.126] has quit. (Quit: webchat.esper.net)
#46 [09:31] * JavaMP [webchat@78-22-144-58.access.telenet.be] has joined #minecrafthelp
#47 [09:34] <JavaMP> Anyone here that can help me upgrade to a mojang account without security questions? I don't remember my answers from nearly 10 years ago and the email bound to my account does not exist anymore so I cannot change them. I tried emailing support but needed my transaction ID of my minecraft from 10 years ago and will not be able to find it because th
#48 [09:34] <JavaMP> e ID was in a mail from the, now dead, email.
#49 [09:51] * michaela [webchat@5d607ce3.skybroadband.com] has joined #minecrafthelp
#50 [09:51] <michaela> i would like a refund please
#51 [09:52] <michaela> can i have a refund please?
#52 [10:31] * Bruki [webchat@186.77.206.167] has joined #minecrafthelp
#53 [10:31] * Jaaan14xGermany [webchat@046125250080.public.t-mobile.at] has joined #minecrafthelp
#54 [10:31] <Bruki> i dont remember my email
#55 [10:34] <Jaaan14xGermany> Hi there
#56 [10:34] <Jaaan14xGermany> I have a question?! LG Jan
#57 [10:34] <Jaaan14xGermany> Why is that when I play on Minecraft my Minecraft jerks so hard? So the players don't move smoothly, but they teleport?
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#59 [10:51] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#60 [11:12] * Jaaan14xGermany [webchat@046125250080.public.t-mobile.at] has quit. (Quit: webchat.esper.net)
#61 [11:20] * OppoSite_Star [webchat@ua-83-226-242-176.bbcust.telenor.se] has joined #minecrafthelp
#62 [11:22] <OppoSite_Star> i can't load minectaft with new 15.5.1 version
#63 [11:23] <OppoSite_Star> In the launcher, when I start the game, halfway through loading it gives me an error warning
#64 [11:24] * ThebomberTV [webchat@dyndsl-095-033-005-137.ewe-ip-backbone.de] has joined #minecrafthelp
#65 [11:25] <ThebomberTV> was müssen ich tun wenn ich eine fehlermeldung bekommen wo steht das der Driver nicht geht?
#66 [11:27] * Ibbelsee [webchat@91.35.206.10] has joined #minecrafthelp
#67 [11:27] <Ibbelsee> hello
#68 [11:27] <Ibbelsee> I just wanted to say thank u to everybody for being here and have nice day :D
#69 [11:28] * Ibbelsee [webchat@91.35.206.10] has quit. (Client Quit)
#70 [11:29] <ThebomberTV> help?
#71 [11:30] * ThebomberTV [webchat@dyndsl-095-033-005-137.ewe-ip-backbone.de] has quit. (Quit: webchat.esper.net)
#72 [13:43] * Naki [webchat@pool-96-225-20-118.nwrknj.fios.verizon.net] has joined #minecrafthelp
#73 [13:44] <Naki> Hey, so if a Mojang representative responds (not the automated message), does it mean you're higher priority in the queue or are you stuck waiting more months?
#74 [13:46] <Naki> So basically, I'm saying that I've already got the automated response a few months ago and an actual person is contacting me now
#75 [13:46] * heenerman [webchat@ool-2f146a16.dyn.optonline.net] has joined #minecrafthelp
#76 [13:47] <heenerman> hello I reset my password a few times but still cant login this has been going on for weeks. thanks
#77 [13:47] * Naki [webchat@pool-96-225-20-118.nwrknj.fios.verizon.net] has quit. (Client Quit)
#78 [13:49] * heenerman [webchat@ool-2f146a16.dyn.optonline.net] has quit. (Client Quit)
#79 [13:51] * Randall [webchat@24.50.146.217] has joined #minecrafthelp
#80 [13:52] <Randall> Hello! I am having an issue where my game crashes right when I load into any world. Thank you for your time.
#81 [14:06] * Jasmine9 [webchat@host86-134-22-143.range86-134.btcentralplus.com] has joined #minecrafthelp
#82 [14:06] <Jasmine9> I can't log into my Minecraft account on my Macbook
#83 [14:13] * gerob [webchat@2.220.230.172] has joined #minecrafthelp
#84 [14:14] <gerob> Is there a compatibility issue with Catalina OS? I am unable to open the game, have redownloaded twice and rebooted laptop but no success
#85 [14:14] <Jasmine9> When I log in the website it doesn't let me It puts me through the robot checking, then not letting me in not even saying anything. I logged into my account on my phone and it worked! Surprised me I logged out and tried again on the website again, didn't work. I download the Mac Minecraft and tried logging into my account said "Try and be connecte
#86 [14:14] <Jasmine9> d online".
#87 [14:39] * Snakeattack14 [webchat@47.39.160.216] has joined #minecrafthelp
#88 [14:40] <Snakeattack14> How do I reset my memory for Minecraft?
#89 [14:41] * Snakeattack14 [webchat@47.39.160.216] has quit. (Client Quit)
#90 [15:14] * JavaMP [webchat@78-22-144-58.access.telenet.be] has quit. (Quit: webchat.esper.net)
#91 [15:14] * Oukej [webchat@80.92.250.247] has joined #minecrafthelp
#92 [15:15] <Oukej> I cant login into my account and i cant ping to authserver.mojang.com...
#93 [15:19] * Oukej [webchat@80.92.250.247] has quit. (Client Quit)
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#100 [16:12] * AuBot` is now known as AuBot
#101 [16:29] * idk [webchat@c-73-209-72-92.hsd1.il.comcast.net] has joined #minecrafthelp
#102 [16:30] <idk> i have issues with minecraft nintendo switch bedrock
#103 [16:31] <idk> with signing in and staying into my microsoft account
#104 [16:32] <idk> when i sign in on aka.ms/remoteconnect
#105 [16:59] * DRM [webchat@pool-71-255-224-115.washdc.east.verizon.net] has joined #minecrafthelp
#106 [16:59] <DRM> hello
#107 [16:59] <DRM> i need help
#108 [16:59] <DRM> when i put my log in stuff and click log in it wont work
#109 [17:00] <DRM> nothing happens it does not say wrong password just nothing
#110 [17:07] * DRM [webchat@pool-71-255-224-115.washdc.east.verizon.net] has quit. (Quit: webchat.esper.net)
#111 [18:04] * okaytommy [webchat@c-73-235-192-239.hsd1.ca.comcast.net] has joined #minecrafthelp
#112 [18:04] <okaytommy> hello, my friend accidentally bought me the wrong minecraft he has a ps4 and I am on pc
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#115 [19:12] * BirdWhoCantFly [webchat@h238.132.89.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#116 [19:15] <BirdWhoCantFly> Hey, so I bought minecraft java edition around 2 years ago and I remember getting my windows 10 code and claiming it on the same account as the one I bought minecraft on as to avoid confusion. I played it briefly then I went back too java because I thought it was the superior version. Last week I wanted to play with my friend. but he has an xbox so
#117 [19:15] <BirdWhoCantFly> I thought, Hey I own bedrock as well, Ill just Install that. and it didnt show up in any of my accounts (of which I have 3, Personel, and 2 school). So long story short I dont have my code and the website says its already claimed even though its not in any of my accounts. Can anyone help?
#118 [19:16] <BirdWhoCantFly> Thx in advance
#119 [19:20] * jayme [webchat@76.11.243.115] has joined #minecrafthelp
#120 [19:20] <jayme> I can not get the minecraft to download to my computer
#121 [19:20] * jayme [webchat@76.11.243.115] has quit. (Client Quit)
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#123 [19:44] * Element_Shadow [webchat@10.red-83-58-203.dynamicip.rima-tde.net] has joined #minecrafthelp
#124 [19:45] <NightShadow_23> Hello, I just bought Minecraft: Java edition for my windows computer. When I tried to play the game, it gives me an error while loading it.
#125 [19:46] <NightShadow_23> My sister had the exact same problem with her macbook. And she got help on here but she can't remember how it eventually was fixed
#126 [19:47] <Element_Shadow> There was an error starting.
#127 [19:47] <Element_Shadow> and the game has stopped working
#128 [19:48] <NightShadow_23> The error for mine was, error: game crashed an unexpected error has occured and the game
#129 [19:49] <NightShadow_23> has crashed
#130 [19:49] <Element_Shadow> just like me
#131 [19:50] <Element_Shadow> I have the latest version of the graphic card and java.
#132 [19:50] <Element_Shadow> and I deleted the folder: .minecraft
#133 [19:55] * Element_Shadow [webchat@10.red-83-58-203.dynamicip.rima-tde.net] has joined #minecrafthelp
#134 [19:55] <Element_Shadow> I have the latest version of the graphic card and java.
#135 [19:55] <Element_Shadow> and I deleted the folder: .minecraft
#136 [19:56] <Element_Shadow> error
#137 [19:56] <Element_Shadow> el juego ha dejado de funcionar
#138 [19:59] * idk [webchat@c-73-209-72-92.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#139 [20:06] * Element_Shadow [webchat@10.red-83-58-203.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#140 [20:09] * Wolf [webchat@c-73-36-33-145.hsd1.il.comcast.net] has joined #minecrafthelp
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#142 [21:06] * GingerKush [webchat@97-125-137-111.desm.qwest.net] has joined #minecrafthelp
#143 [21:11] * strichkhoz [webchat@fixed-189-203-188-70.totalplay.net] has joined #minecrafthelp
#144 [21:12] <strichkhoz> hello
#145 [21:13] * strichkhoz [webchat@fixed-189-203-188-70.totalplay.net] has quit. (Client Quit)
#146 [21:13] <GingerKush> When I load Minecraft the lancher comes up. I click play, the white mojang screen comes up the bar loads all the way to the but stops about an inch short of filling the whole bar. Then a message comes up saying " Java(TM) Platform SE Binary not responding". I click close. The lancher comes back up and says " Game Crash An unexpected issue occured a
#147 [21:13] <GingerKush> nd the game crashed" I have uninstalled minecraft and reinstalled it and had the same result.
#148 [21:13] <GingerKush> Sorry for no manners. Hello!
#149 [21:15] <NightShadow_23> I am dealing with a similar issue.
#150 [21:16] <GingerKush> Any advice?
#151 [21:18] <NightShadow_23> My sister had the exact problem. She got help from the volunteers here. Unfortunately, she doesn't remember how to fix it. Sorry.
#152 [21:20] <Andrio> ??> GingerKush tools/HJT
#153 [21:20] <Mightyena> GingerKush: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#154 [21:20] <Mightyena> GingerKush: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#155 [21:20] <Andrio> ??> NightShadow_23 tools/HJT
#156 [21:20] <Mightyena> NightShadow_23: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#157 [21:20] <Mightyena> NightShadow_23: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#158 [21:21] <NightShadow_23> Okay, thank you! Mightyena one moment.
#159 [21:25] <NightShadow_23> https://paste.ubuntu.com/p/6NdcfcxJ5Z/
#160 [21:25] <NightShadow_23> @Mightyena is this correct?
#161 [21:29] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
#162 [21:31] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#163 [21:35] <Andrio> ??> NightShadow_23 AV/ByteFence
#164 [21:35] <Mightyena> NightShadow_23: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#165 [21:56] * yellowbeluga99 [webchat@c-75-68-254-142.hsd1.ma.comcast.net] has joined #minecrafthelp
#166 [21:57] <yellowbeluga99> Is anyone else having trouble with their minecraft launcher on macOS catalina? My launcher crashes instantly.
#167 [21:59] * yellowbeluga99 [webchat@c-75-68-254-142.hsd1.ma.comcast.net] has quit. (Client Quit)
#168 [22:17] <NightShadow_23> hello Mightyena, I uninstalled bytefence, and my game still crashed during launching
#169 [22:18] <mattym> NightShadow_23, Did you restart the PC after the Bytefence uninstall?
#170 [22:19] <NightShadow_23> mattym oops. I forgot. Sorry. Thanks
#171 [22:20] * NightShadow_23 [webchat@71.219.174.33] has quit. (Quit: webchat.esper.net)
#172 [22:34] * NightShadow_23 [webchat@71.219.174.33] has joined #minecrafthelp
#173 [22:41] <NightShadow_23> Hello. mattym was helping me with my problem with the game crashing while loading. It was suggested to me to to uninstall bytefence and restart my computer, but it still gives me the same error.
#174 [22:43] <NightShadow_23> I have a windows computer, and I just downloaded minecraft tonight
#175 [22:45] <mattym> NightShadow_23, Lest see if we can get the exact details from a log.
#176 [22:45] <mattym> NightShadow_23, Is the launcher crashing, or does it crash after you hit the play button?
#177 [22:49] <NightShadow_23> mattym It crashes after I hit the play button. The bar loads completely and then give me an error.
#178 [22:50] * Zet [webchat@c-98-232-194-92.hsd1.or.comcast.net] has joined #minecrafthelp
#179 [22:52] <Zet> I am having issues getting the launcher to launch, re downloaded and re installed, updated drivers and java, the process shows up for about 3 seconds then closes, am not seeing any logs produced in the main folder. Had been working last time I went to play maybe a month ago. Windows 7
#180 [22:54] <Zet> Running it as admin the process doesn't even show up
#181 [22:58] <mattym> ??> NightShadow_23 launcher/log
#182 [22:58] <Mightyena> NightShadow_23: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#183 [22:59] <mattym> Zet, Just to be clear, the launcher is not opening at all?
#184 [22:59] <Zet> Correct
#185 [22:59] <mattym> Zet, You have the .minecraft folder open?
#186 [23:00] <Zet> Yes and nothing from 2020
#187 [23:00] <mattym> Zet, Find the file named launcher_properties.json and delete it, then try to load it again.
#188 [23:02] <Zet> Not seeing that file in the main game files or .minecraft folder using search
#189 [23:02] <mattym> Zet, Sorry, launcher_profiles
#190 [23:04] <NightShadow_23> mattym https://paste.ubuntu.com/p/wzTpdQthzR/
#191 [23:04] <mattym> NightShadow_23, Can you try launching an unmodded current (1.15.1) version.
#192 [23:05] <mattym> NightShadow_23, Get the log from that.
#193 [23:07] <Zet> I can only assume that the installer is giving a current version and it is unmodded. I don't see the launcher_profiles file either, just a profiles.
#194 [23:08] <mattym> Zet, Are you using the official launcher?
#195 [23:08] <Zet> from minecraft.net yes, only one I've ever used
#196 [23:09] <mattym> Zet, Thats odd. What is in the profiles file?
#197 [23:11] <Zet> Apparently its a java file
#198 [23:12] <mattym> Zet, And that is in .minecraft?
#199 [23:13] <NightShadow_23> @mattym thank you so much for your help! Everything is working now!
#200 [23:14] * NightShadow_23 [webchat@71.219.174.33] has quit. (Quit: webchat.esper.net)
#201 [23:14] <Zet> no the minecraft launcher folder. The .minecraft has logs from pre 2020 and a file latest from pre 2020 as well
#202 [23:15] <mattym> Zet, But is there a launcher_profiles.json in .minecraft?
#203 [23:15] <Zet> no
#204 [23:16] <Zet> a bunch of yyyy-mm-dd.log.gz and one latest.log
#205 [23:16] <Zet> that is all
#206 [23:16] <mattym> Zet, Not in the logs folder. Just in .minecraft
#207 [23:20] <Zet> Sorry I missed that it put me in the log folder, deleting the profiles worked, thank you
#208 [23:21] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp