#1 [00:24] * Faust [webchat@S01063497f6dd2260.ed.shawcable.net] has joined #minecrafthelp
#2 [00:25] <Faust> I bought Minecraft for my partner by going through the purchase form on the Minecraft website. Now they can't play the Java edition (for mods). It is saying they only have the demo version
#3 [00:26] <Faust> The purchase form only mentioned the "base game" and made no distinction between Java and non-Java versions.
#4 [00:27] <Faust> Does anyone even exist here?
#5 [00:27] <GreyVulpine> Nope.
#6 [00:27] <GreyVulpine> What are you trying to ask?
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#14 [03:34] <pukeforme> i'm having trouble launching minecraft with the argument: pixel format not accelerated
#15 [03:35] <pukeforme> https://paste.ubuntu.com/p/GgDg5N3GfZ/
#16 [03:54] * helpmeet [webchat@pool-173-68-177-106.nycmny.fios.verizon.net] has joined #minecrafthelp
#17 [03:55] <helpmeet> I need help my game keeps crashing while making a mudpack on multimc
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#19 [03:59] * Mighty_Noodle [webchat@58-179-38-75.sta.dodo.net.au] has joined #minecrafthelp
#20 [03:59] <Mighty_Noodle> Hello
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#24 [06:41] * kyralesik [webchat@46.160.207.131] has joined #minecrafthelp
#25 [06:42] <kyralesik> привет
#26 [06:42] <kyralesik> я не знаю где скачать лаунчер,майнкрафт у меня куплен
#27 [06:43] <kyralesik> hello
#28 [06:43] <kyralesik> I do not know where to download the launcher, minecraft I bought
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#33 [07:18] * xaber [webchat@186.36.119.24] has joined #minecrafthelp
#34 [07:20] <xaber> I opened the skins section on the launcher and it went black, what can I do?
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#36 [10:13] * Nidle [webchat@199.30.125.15] has joined #minecrafthelp
#37 [10:14] <Nidle> Trying to create new world. Difficulty setting seems to be missing. I only play in peaceful mode.
#38 [10:25] * Cmlikator [webchat@adsl-d81.84-47-77.t-com.sk] has joined #minecrafthelp
#39 [10:29] <Cmlikator> Hey. I just bought minecraft and wanted to play. But when i start the minecraft launcher it wont start =/
#40 [10:40] * zisis [webchat@adsl-215.91.140.88.tellas.gr] has joined #minecrafthelp
#41 [10:40] <zisis> Greymagic27
#42 [10:40] <Greymagic27> zisis, Hi
#43 [10:40] <zisis> yes jesus
#44 [10:41] <zisis> finally yo uanswered
#45 [10:41] <Greymagic27> Yes, after 30 seconds.
#46 [10:41] <zisis> so are we gonna continue the thing?
#47 [10:41] <Greymagic27> I'm not a robot :P - Explain your issue again?
#48 [10:41] <zisis> i mean you havent been answering for some months
#49 [10:41] <zisis> so...
#50 [10:41] <zisis> i cant log onto my account
#51 [10:41] <Greymagic27> Privilege of being a volunteer. Don't have to be active 24/7
#52 [10:41] <Greymagic27> zisis, Have I got you to run hijackthis yet?
#53 [10:41] <zisis> https://bugs.mojang.com/browse/WEB-1710
#54 [10:42] <zisis> yess
#55 [10:42] <zisis> you have
#56 [10:42] <zisis> we are in the process of downloading malwarebytes
#57 [10:42] <Greymagic27> zisis, Read urielsalis's comment on the bug report
#58 [10:42] * Nidle [webchat@199.30.125.15] has quit. (Quit: webchat.esper.net)
#59 [10:42] <Greymagic27> your answer is there
#60 [10:43] <zisis> I read it
#61 [10:43] <zisis> i have been talking with mojang support for the last 4 months
#62 [10:43] <zisis> so..
#63 [10:43] <zisis> should i downlaod malwarebytes as you said?
#64 [10:44] <Greymagic27> Great! There's nothing I can do however, you need to keep talking to mojang
#65 [10:44] <zisis> And the point of bugs is to fix them.Not to make it so everyone contacts mojang suppor but the issue still exists
#66 [10:44] <Greymagic27> The issue isn't a bug, that's why it's invalid
#67 [10:44] <Greymagic27> It's just an account issue. And for that you need to contact mojang
#68 [10:45] <zisis> i told you, i have been talking with mojang support for the last 4 months
#69 [10:45] <Greymagic27> Then continue doing so, there's nothing I can help with
#70 [10:45] <zisis> but because i cant buy the game at all he cant verify me
#71 [10:45] <zisis> last time you were saying something
#72 [10:46] <Greymagic27> Now I'm saying that you need to talk to mojang, not to the community volunteers who don't have access to any account info
#73 [10:47] <zisis> ok
#74 [10:47] <zisis> they cant verify me
#75 [10:48] <zisis> do you know anything i can tell them to verify me?
#76 [10:49] <Greymagic27> I don't know how that process works, sorry
#77 [10:49] <zisis> oof
#78 [10:49] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#79 [10:49] <zisis> bye
#80 [10:50] * zisis [webchat@adsl-215.91.140.88.tellas.gr] has quit. (Quit: webchat.esper.net)
#81 [10:50] * Nilde [webchat@199.30.125.15] has joined #minecrafthelp
#82 [10:51] <Nilde> trying to create a new world in Java 1.15.1. Difficulty setting seems to be missing. ?
#83 [10:55] * Coookiekeks [webchat@dslb-002-200-231-195.002.200.pools.vodafone-ip.de] has joined #minecrafthelp
#84 [10:55] <Coookiekeks> Hello?
#85 [10:55] <Coookiekeks> I have a big problem with my acc.
#86 [10:56] <Coookiekeks> Hello?
#87 [10:56] <Coookiekeks> Hello?
#88 [10:56] <Coookiekeks> Hello?
#89 [10:56] <Coookiekeks> Hello?
#90 [10:56] <Coookiekeks> Hello?
#91 [10:56] <Coookiekeks> Hello?
#92 [10:56] <Coookiekeks> Hello?
#93 [10:56] <Coookiekeks> Hello?
#94 [10:56] <Coookiekeks> Hello?
#95 [10:56] <Coookiekeks> Hello?
#96 [10:57] <Coookiekeks> Hello?
#97 [10:57] <Coookiekeks> Hello?
#98 [10:57] <Coookiekeks> v
#99 [10:57] <Coookiekeks> v
#100 [10:57] <Coookiekeks> Hello?
#101 [10:57] <Coookiekeks> Hello?
#102 [10:57] <Coookiekeks> Hello?
#103 [10:57] <Coookiekeks> v
#104 [10:57] <Coookiekeks> v
#105 [10:57] <Coookiekeks> Hello?
#106 [10:57] <Coookiekeks> Hello?
#107 [10:57] <Coookiekeks> v
#108 [10:57] <Coookiekeks> Hello?
#109 [10:57] <Coookiekeks> Hello?
#110 [10:57] <Coookiekeks> Hello?
#111 [10:57] <Coookiekeks> Hello?
#112 [10:57] <Coookiekeks> Hello?
#113 [10:57] <Coookiekeks> Hello?
#114 [10:57] <Coookiekeks> Hello?
#115 [10:57] <Coookiekeks> Hello?
#116 [10:57] <Coookiekeks> Hello?
#117 [10:57] <Coookiekeks> Hello?
#118 [10:57] <Coookiekeks> Hello?
#119 [10:57] <Coookiekeks> Hello?
#120 [10:57] <Coookiekeks> Hello?
#121 [10:57] * Coookiekeks [webchat@dslb-002-200-231-195.002.200.pools.vodafone-ip.de] has quit. (Client Quit)
#122 [11:00] * jamex045 [webchat@90.222.75.117] has joined #minecrafthelp
#123 [11:02] <jamex045> just logged in and one of my worlds is missing. Used the wiki and found my saves folder and there is a folder there with my world name but the game menu isnt picking it up. can anyone help?
#124 [11:05] <jamex045> i also tried to create a new world with the same seed (as my lost world) then copy the level.dat, level.dat_old and session.lock files back over but that didnt work
#125 [11:31] * Michal [webchat@37.30.50.202.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#126 [11:34] * CyberAesthetic [webchat@88-106-11-66.dynamic.dsl.as9105.com] has joined #minecrafthelp
#127 [11:34] <CyberAesthetic> I need help.
#128 [11:34] <CyberAesthetic> I need help.
#129 [11:34] * CyberAesthetic [webchat@88-106-11-66.dynamic.dsl.as9105.com] has left #minecrafthelp
#130 [11:35] <Michal> The launcher application does not work properly. After launching it shows only balck window without any progress or changes.
#131 [11:38] <Michal> If we lanuch it again it shows only 3 options: change, repaire, remove. When we remove it and install it again the same thing happens.
#132 [11:49] * ella [~blonk@cpe-75-82-2-49.socal.res.rr.com] has joined #minecrafthelp
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#137 [12:26] * polly [webchat@c188-149-185-135.bredband.comhem.se] has joined #minecrafthelp
#138 [12:27] <polly> hello, when i try to run the game , i get this message ;
#139 [12:27] <polly> Error: Could not find or load main class net.minecraft.client.main.Main
#140 [12:27] <polly> ive tried to delete and reinstall minecraft several times but i still get the same problem
#141 [12:28] <polly> what do i do
#142 [12:31] * Alchemy69 [webchat@113.38.200.146.dyn.plus.net] has joined #minecrafthelp
#143 [12:33] <Alchemy69> Hi, any idea how often they release the free windows 10 codes for legacy java version buyers? I'm getting this error after a couple of days still "Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!"
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#148 [15:35] * Jorgeeeeeeeee [webchat@108-195-126-131.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#149 [15:36] <Jorgeeeeeeeee> Greetings. I'm looking to get Windows 10 Edition. I've had Java since 2016. I went to the Minecraft site and tried to download Win10 for free, but it's just taking me to a regular purchase page. Has the promo ended??
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#156 [19:07] * STLC22 [webchat@96-2-74-239-dynamic.midco.net] has joined #minecrafthelp
#157 [19:07] <STLC22> Hello, I'm trying to locally host a minecraft server, and running into some issues with it.
#158 [19:09] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#159 [19:11] <STLC22> Anybody available to help out with local hosted servers?
#160 [19:16] <CubeTheThird> STLC22, what's the problem?
#161 [19:16] <STLC22> Heya!
#162 [19:16] <STLC22> So I am able to get it up and running, but it is stuck with only having 500mb for ram
#163 [19:17] <STLC22> a couple of guides online I've seen is to make a startserver.bat file, and use a line (of which I can find in a second)
#164 [19:17] <STLC22> java -Xms512M -Xmx1G -jar minecraft_server.jar
#165 [19:17] <CubeTheThird> STLC22, ok.. right...
#166 [19:18] <STLC22> and to change the Xms to a higher number, and then the xmx1g to a higher number as well
#167 [19:18] * BirdWhoCantFly [webchat@h238.132.89.75.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#168 [19:18] <STLC22> weell, upon doing that (changed it to 4g / 6g max - 32gb of ram total on my computer) it will continue opening with just 500mb/1gb max
#169 [19:18] <CubeTheThird> STLC22, you probably have an environment variable that's overriding it. Do you know how to edit those?
#170 [19:18] <STLC22> Unfortunately I don't :l
#171 [19:18] <CubeTheThird> STLC22, what OS?
#172 [19:18] <STLC22> Win10 Pro
#173 [19:19] <CubeTheThird> STLC22, you should be able to find the menu if, in the start menu, you search for "environment variables"
#174 [19:21] <STLC22> Hmmm, by chance do you know where it would be at under environment variableS/
#175 [19:21] <CubeTheThird> STLC22, typically, you'd find one called _JAVA_OPTIONS
#176 [19:22] <CubeTheThird> STLC22, assuming you're looking at the list of them
#177 [19:23] <STLC22> Am I allowed to send screenshots on here?
#178 [19:23] <CubeTheThird> STLC22, sure
#179 [19:23] <STLC22> https://gyazo.com/31ac070e851f630cc57da76eb11a284e
#180 [19:23] <CubeTheThird> STLC22, ok good, now click on "Environment Variables" button
#181 [19:24] <STLC22> alright, under here I have user variables for my user, and system variables
#182 [19:24] <CubeTheThird> STLC22, it's most likely under system
#183 [19:25] <STLC22> so under system variables I have the following:
#184 [19:25] <STLC22> ComSpec, DriverData, Number_OF_Processors, OS, Path, Pathext, Process_architecture, processor_identifier, processor_level, processor_revision, psmodulepath, temp, tmp, username, windir
#185 [19:26] <STLC22> I can create a new / edit / delete
#186 [19:26] <CubeTheThird> STLC22, ya not seeing it there. What about under user then?
#187 [19:26] <STLC22> OneDrive, Path, TEMP, TMP
#188 [19:27] <CubeTheThird> STLC22, hmm.. not seeing it there. Out of curiosity, do you have Razor Synapse installed?
#189 [19:27] <STLC22> Nope, what would we need that for?
#190 [19:28] <CubeTheThird> STLC22, you don't need it, but it's sometimes known to cause that problem
#191 [19:28] <CubeTheThird> STLC22, can you open a cmd window?
#192 [19:28] <STLC22> sure can
#193 [19:28] <CubeTheThird> STLC22, run: java -version
#194 [19:28] <STLC22> java version "1.8.0_231"
#195 [19:29] <CubeTheThird> STLC22, is that the full output?
#196 [19:29] <STLC22> Java(TM) SE Runtime Environment (build 1.8.0_231-b11)
#197 [19:29] <STLC22> Java HotSpot(TM) Client VM (build 25.231-b11, mixed mode, sharing)
#198 [19:29] <STLC22> that is the full output
#199 [19:30] <CubeTheThird> STLC22, really? Normally you should see 3 lines of output...
#200 [19:30] <STLC22> Sorry - the 3 lines are as follows
#201 [19:31] <STLC22> java version "1.8.0_231"
#202 [19:31] <STLC22> Java(TM) SE Runtime Environment (build 1.8.0_231-b11)
#203 [19:31] <STLC22> Java HotSpot(TM) Client VM (build 25.231-b11, mixed mode, sharing)
#204 [19:31] <CubeTheThird> STLC22, hmm.. sounds like you aren't using 64 bit java
#205 [19:31] <STLC22> oh what the heck
#206 [19:32] <CubeTheThird> STLC22, can you check under C:\Program Files\Java see what's there ?
#207 [19:33] <STLC22> Yep there is no java under program files.
#208 [19:33] <STLC22> there is one under x86
#209 [19:33] <STLC22> I'm currently looking for the x64 java
#210 [19:34] <STLC22> Alrighty - currently downloading x64 java
#211 [19:35] <CubeTheThird> STLC22, and just so you know, 32 bit java has a memory limit on windows of about 1.5GB, so you'd definitely be seeing issues there regardless
#212 [19:35] * Alexis [webchat@32.211.213.203] has joined #minecrafthelp
#213 [19:36] <STLC22> hmmmmmmmmm
#214 [19:36] <Alexis> How do I connect to a realm made by an Xbox player
#215 [19:36] <STLC22> That definitely would have been my issue!
#216 [19:36] <CubeTheThird> Alexis, using which version?
#217 [19:36] <Alexis> java
#218 [19:36] <STLC22> okay, now under C:\programfiles\java, I have jre1.8.0_231
#219 [19:36] <CubeTheThird> Alexis, you cannot. Those versions are not currently cross-compatible
#220 [19:37] <CubeTheThird> STLC22, ok good. Open a new cmd window, and try java -version agaain
#221 [19:37] <Alexis> box the xbox players and my Mac version. have java
#222 [19:37] <Alexis> what versions are cross compatible
#223 [19:38] <STLC22> https://gyazo.com/09b879fd090b7a97a87d57540f491eb3
#224 [19:38] <STLC22> That is what I'm seeing now Cube
#225 [19:38] <CubeTheThird> Alexis, all bedrock versions, i.e. console and Windows 10 edition are cross compatible. Java edition (the original) is only with java
#226 [19:38] <CubeTheThird> STLC22, good. Try starting up the server now
#227 [19:39] <STLC22> You are a saint
#228 [19:39] <STLC22> A SAINT
#229 [19:39] <CubeTheThird> :3
#230 [19:39] <STLC22> owo
#231 [19:40] <Alexis> all console versions are bedrock?
#232 [19:41] <CubeTheThird> Alexis, that's right. Xbox, Playstation, pocket, Switch all use the bedrock codebase
#233 [19:41] * AllegoricSiren [webchat@cblmdm72-240-153-60.buckeyecom.net] has joined #minecrafthelp
#234 [19:42] <AllegoricSiren> Hey my account has Minecraft already paid for on it (Ive downloaded it numerous times and even have it on my previous computer from this account) Yet when I go to download it on my current computer it says that I don't own it
#235 [19:42] <AllegoricSiren> Is there any way I can get someone to resolve the issue?
#236 [19:42] <CubeTheThird> AllegoricSiren, you can download from https://minecraft.net/download
#237 [19:43] <AllegoricSiren> It says its a free trial, does that not matter>
#238 [19:43] <AllegoricSiren> ?*
#239 [19:43] <CubeTheThird> AllegoricSiren, if it says free trial when you login to the game launcher, you are logging in with the wrong email address
#240 [19:43] <CubeTheThird> AllegoricSiren, the download is the same regardless if it's paid or trail
#241 [19:43] * turtle07 [webchat@pool-98-109-156-19.nwrknj.fios.verizon.net] has joined #minecrafthelp
#242 [19:43] <AllegoricSiren> Ah ok thanks
#243 [19:43] <AllegoricSiren> They've changed things since Ive last been on the website
#244 [19:43] * AllegoricSiren [webchat@cblmdm72-240-153-60.buckeyecom.net] has quit. (Client Quit)
#245 [19:44] <turtle07> I just got a brand new computer and downloaded Minecraft to play and it keeps freezing when I open it. How do I fix this?
#246 [19:44] * Again [webchat@mtprnf0117w-47-55-129-88.dhcp-dynamic.fibreop.nl.bellaliant.net] has joined #minecrafthelp
#247 [19:45] <CubeTheThird> turtle07, at what point does it freeze?
#248 [19:46] <turtle07> when I press play and it begins to load
#249 [19:46] <Again> Hello. Anyone know the best way to resolve not getting account verification emails?
#250 [19:46] <CubeTheThird> turtle07, ok. Let's run a malware scan to start
#251 [19:46] <CubeTheThird> ??> turtle07 av/adwcleaner
#252 [19:46] <Mightyena> turtle07: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#253 [19:46] <Mightyena> turtle07: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#254 [19:46] <CubeTheThird> Again, how long have you waited for the email?
#255 [19:46] <Again> Since Dec 26
#256 [19:46] <CubeTheThird> Again, is this for verification of purchase?
#257 [19:46] <Again> Correct
#258 [19:47] <CubeTheThird> Again, so, to be clear, the payment for the account went through?
#259 [19:47] * turtle07 [webchat@pool-98-109-156-19.nwrknj.fios.verizon.net] has quit. (Client Quit)
#260 [19:47] <Again> Unable to purchase the game because cannot verify the account email
#261 [19:48] <CubeTheThird> Again, ahh ok. And I trust you've checked your junk folder?
#262 [19:48] <Again> Yes :)
#263 [19:48] <CubeTheThird> Again, it's possible the email provider is blocking emails from Mojang. You may want to try using a different one, if you have one
#264 [19:49] <Again> Well it's just a yahoo email
#265 [19:49] <CubeTheThird> Again, ya we've most commonly seen that issue with yahoo actually
#266 [19:50] <Again> Odd. Opened a support ticket been getting those emails. Was to be a gift for a neice, will just end up making her a gmail account then
#267 [19:50] <CubeTheThird> Again, ya I would recommend doing that. Because of the holiday season, there's been an influx of support requests, so it'd probably be a while before you hear back
#268 [19:51] <Again> K. Peace out!
#269 [19:51] <CubeTheThird> 👍
#270 [19:52] * Again [webchat@mtprnf0117w-47-55-129-88.dhcp-dynamic.fibreop.nl.bellaliant.net] has quit. (Quit: webchat.esper.net)
#271 [20:06] <STLC22> CubeTheThird Any chance you are still here?
#272 [20:06] <CubeTheThird> no
#273 [20:07] <CubeTheThird> :3
#274 [20:07] <STLC22> One more question if you don't mind?
#275 [20:07] <CubeTheThird> shoot
#276 [20:07] <STLC22> So, the server is now up and running, and is running with more ram, thank the lord.
#277 [20:07] <STLC22> however, having an issue with people trying to connect to me
#278 [20:07] <STLC22> so
#279 [20:08] <CubeTheThird> STLC22, did you port forward?
#280 [20:08] <STLC22> I am using the program 'hamachi' which is an automatic port forwarder, i imagine you probably know what it is
#281 [20:08] <CubeTheThird> STLC22, ya.. that tool is NOT a port forwarder
#282 [20:08] <CubeTheThird> STLC22, and I would highly discourage you use that
#283 [20:08] <STLC22> oh really?
#284 [20:08] <STLC22> why not?
#285 [20:08] <CubeTheThird> ?? net/hamachi
#286 [20:08] <Mightyena> net/hamachi: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#287 [20:08] <Mightyena> net/hamachi: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#288 [20:08] <STLC22> :O
#289 [20:09] <CubeTheThird> STLC22, port forwarding is really easy to do...
#290 [20:09] <STLC22> okay, we won't use that and i'll just forward my ports XD
#291 [20:09] <STLC22> yeah I know how to do it; I just have always hosted servers through hamachi
#292 [20:10] * Rose [webchat@ip68-97-20-90.ok.ok.cox.net] has joined #minecrafthelp
#293 [20:11] <Rose> I cant login, when i try it says wrong username/password
#294 [20:11] <STLC22> https://gyazo.com/ba651015ba51e64dff44e3b06efd4be9
#295 [20:11] <CubeTheThird> Rose, can I assume you've tried resetting your password?
#296 [20:11] <STLC22> that all looks correct for port fowarding correct CubeTheThird?
#297 [20:12] <Rose> i did, retry and same thing happen
#298 [20:12] <CubeTheThird> STLC22, not sure what you've done 19132
#299 [20:12] <CubeTheThird> Rose, are you using a VPN/Proxy?
#300 [20:12] <Rose> no
#301 [20:12] <STLC22> and its pointed at my desktop's ip
#302 [20:12] <CubeTheThird> ??> Rose tools/hjt
#303 [20:12] <STLC22> oh is 19132/19133 not needed?
#304 [20:12] <Mightyena> Rose: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#305 [20:12] <Mightyena> Rose: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#306 [20:12] <CubeTheThird> STLC22, not unless you're using rcon, which I doubt you are. The game server portion only uses 1 port
#307 [20:13] <STLC22> gotcha.
#308 [20:13] <Rose> i am on mac
#309 [20:13] <CubeTheThird> Rose, gotcha. Can you open a terminal window?
#310 [20:14] <Rose> huh
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#312 [20:14] <CubeTheThird> Rose, you'll find it under your applications
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#315 [20:18] <Rose> i am back i got termail opened
#316 [20:19] * STLC22 [webchat@96-2-74-239-dynamic.midco.net] has joined #minecrafthelp
#317 [20:19] <STLC22> STLC is back :l
#318 [20:19] <CubeTheThird> Rose, ok good. in it, run this command: cat /etc/hosts
#319 [20:19] <CubeTheThird> STLC22, back acain
#320 [20:20] <CubeTheThird> *again
#321 [20:20] <STLC22> So, now I'm running into an issue where it says that there is already a server launched on the port I'm trying to use
#322 [20:20] <Rose> ok
#323 [20:20] <STLC22> and any time I try to open the server, it just crashes.
#324 [20:20] <STLC22> lord have mercy this is aggrovating
#325 [20:20] <CubeTheThird> Rose, did it output anything?
#326 [20:20] <Rose> yes
#327 [20:21] <CubeTheThird> Rose, what did you get?
#328 [20:21] <CubeTheThird> STLC22, logs please
#329 [20:21] <CubeTheThird> STLC22, copy them onto http://paste.ubuntu.com and give the URL here.
#330 [20:21] <STLC22> https://paste.ubuntu.com/p/MYH3N7PGtF/
#331 [20:21] <Rose> local host and broadcast host
#332 [20:22] <CubeTheThird> Rose, ok good so far. Next run this: cat /etc/private/hosts
#333 [20:22] <CubeTheThird> STLC22, lemme guess. You set the "server-ip" line in the server.properties file?
#334 [20:22] <STLC22> Yup
#335 [20:22] <Rose> no such file
#336 [20:22] <STLC22> Set it to my public IP
#337 [20:23] <CubeTheThird> STLC22, ya remove that. That should be left blank
#338 [20:23] <STLC22> what in the heck
#339 [20:23] <CubeTheThird> Rose, haha sorry I got it mixed up. cat /private/etc/hosts
#340 [20:23] <STLC22> Okay, It is removed, and I was able to start the server.
#341 [20:24] <STLC22> Now I just assume that people need to just type in my public IP:25565 to connect to it?
#342 [20:24] <CubeTheThird> STLC22, yup, but the port is optional, as 25565 is the default
#343 [20:24] <STLC22> gotcha. I will tell my friends to give it a try
#344 [20:24] <Rose> same stuff as the first time
#345 [20:25] <CubeTheThird> Rose, oh. hmm interesting. You aren't by chance on a public network, like at a school or library?
#346 [20:25] <Rose> nope
#347 [20:26] <Rose> on home wifi
#348 [20:27] <CubeTheThird> Rose, ok. Can you run this command next: dig +short authserver.mojang.com
#349 [20:28] <STLC22> Just waiting on my friend to finish up his match in a different game
#350 [20:28] <Rose> looks a ip
#351 [20:28] <CubeTheThird> Rose, what IP did it give you?
#352 [20:29] <Rose> 13.249.68.68
#353 [20:29] <CubeTheThird> STLC22, out of curiosity, are you able to connect to the server, using localhost as the IP?
#354 [20:29] <CubeTheThird> Rose, hmm ok that's good
#355 [20:29] <STLC22> Yup, I am
#356 [20:29] <Rose> okAY
#357 [20:30] <CubeTheThird> Rose, are you getting the error on the website, or in the game launcher?
#358 [20:30] <Rose> in game laucher
#359 [20:30] <CubeTheThird> STLC22, hmm I ran a ping test, and it's timing out for your IP
#360 [20:30] <STLC22> I am able to join CubeTheThird
#361 [20:30] <STLC22> awh crud
#362 [20:30] <CubeTheThird> Rose, to be sure, are you using the official launcher from https://minecraft.net/download
#363 [20:30] <CubeTheThird> STLC22, I suspect a firewall blocking it
#364 [20:31] <CubeTheThird> STLC22, what anti-virus and firewall software do you have?
#365 [20:31] <STLC22> Don't have an anti-virus, and then firewall is just the windows defender.
#366 [20:31] <Rose> okay redownloaded it
#367 [20:32] <CubeTheThird> STLC22, ok. do a search in the start menu: "allow a program through the firewall"
#368 [20:32] <CubeTheThird> STLC22, the result should bring you to a list of programs allowed through. You'll have to enable java
#369 [20:33] <STLC22> java is allowed
#370 [20:33] <CubeTheThird> STLC22, for both private and public?
#371 [20:33] <Rose> same issue
#372 [20:33] <STLC22> windows defender firewall is off now as well
#373 [20:33] <STLC22> and yes
#374 [20:33] <CubeTheThird> STLC22, is there more than 1 listing for java?
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#376 [20:34] <STLC22> yes. I have 2x java(tm) platform se binary
#377 [20:34] <CubeTheThird> Rose, hmm only thing I could see being the issue is throttling
#378 [20:34] <CubeTheThird> ??> Rose login/throttle
#379 [20:34] <Mightyena> Rose: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#380 [20:34] <Mightyena> Rose: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#381 [20:34] <CubeTheThird> STLC22, enable those
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#383 [20:34] <STLC22> Yup - they are both enabled under private and public
#384 [20:35] <CubeTheThird> STLC22, as in they were already enabled?
#385 [20:35] <STLC22> yep, they were both enabled
#386 [20:35] <CubeTheThird> STLC22, when you port forwarded, did you forward to your local IP, or public?
#387 [20:36] <Rose> i have this issue since tuesday at 15:00 its thusday 20:36 its so annoying
#388 [20:36] <STLC22> https://gyazo.com/f1f1adf3ea068c4268dec3f32684db37
#389 [20:36] <STLC22> that is how it is set up
#390 [20:36] <CubeTheThird> Rose, oh really? Did anything change since then? New router perhaps?
#391 [20:37] <Rose> nope
#392 [20:37] <CubeTheThird> STLC22, ok. Can you double-check to make sure your local IP hasn't changed?
#393 [20:37] <STLC22> Wait.
#394 [20:37] <Rose> its new account i got this issue very frist time i tried to login and play
#395 [20:37] <STLC22> I have no idea what changed.
#396 [20:38] <STLC22> but a friend was able to connect
#397 [20:38] <STLC22> *don't touch anything*
#398 [20:38] <CubeTheThird> STLC22, oh. Good stuff then
#399 [20:38] <CubeTheThird> Rose, oh so you've never successfully logged in
#400 [20:38] <Rose> nope
#401 [20:38] <CubeTheThird> Rose, but you are able to login on the website account.mojang.com/me
#402 [20:38] <CubeTheThird> Rose, and minecraft.net ?
#403 [20:40] <Rose> not the first one and i have been log into the second one
#404 [20:41] <CubeTheThird> Rose, that's really weird indeed. I'll have you try 1 thing, to change your DNS sever, but if that doesn't work you'll have to contact Mojang support
#405 [20:41] <CubeTheThird> ??> Rose net/dns/public
#406 [20:41] <Mightyena> Rose: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#407 [20:41] <Mightyena> Rose: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#408 [20:45] <Rose> it talking about noting currents setting would i see those when i go to change it
#409 [20:46] <CubeTheThird> Rose, right, copy down what's already there before you change it
#410 [20:46] <Rose> okay
#411 [20:52] <Rose> i looks like i have both ipv4 and 6 in my current which one would use to do the change
#412 [20:53] <CubeTheThird> Rose, while I would recommend both, for what we're doing you'd only need 4
#413 [20:56] <Rose> to test it what do you recommend for me
#414 [20:56] <CubeTheThird> Rose, can you run the ping command again?
#415 [20:57] <Rose> which is the ping command
#416 [20:57] <CubeTheThird> Rose, oh.. wait sorry I mean dig command
#417 [20:57] <Rose> still
#418 [20:57] <CubeTheThird> Rose, was the result identical?
#419 [20:58] <Rose> what command do you to retry
#420 [20:58] <CubeTheThird> Rose, dig +short authserver.mojang.com
#421 [20:59] <Rose> it is diffent ip now
#422 [20:59] <CubeTheThird> Rose, ok good. Try logging in now
#423 [21:00] <Rose> same issue
#424 [21:01] <CubeTheThird> Rose, ok. I'll have you do a password reset 1 more time. If after that you have no luck, you'll need to contact Mojang support
#425 [21:01] <CubeTheThird> ??> Rose mojang/email
#426 [21:01] <Mightyena> Rose: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#427 [21:01] <Mightyena> Rose: Note: Do NOT send more than one at a time.
#428 [21:02] <Rose> want to mean by that i sent a requset yeastday and have they got back since the first email.com
#429 [21:02] <CubeTheThird> Rose, if you've already sent in a support request, then you'll just have to wait for their response
#430 [21:06] <Rose> do you know how long there resonse time usally is
#431 [21:07] <CubeTheThird> Rose, hard to say, as there was an influx of requests because of the holidays. I'd guestimate 2 weeks
#432 [21:07] <Rose> man
#433 [21:08] <Rose> guess i will just play sims till i get word back
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