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#8 [02:56] <Habenero> Hi. Im here about the refund policy saying that it can be refunded within 15 days but i cant find the option to request the refund. Where do i go?
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#12 [05:26] * scott [webchat@fp9f1ce917.tkyc624.ap.nuro.jp] has joined #minecrafthelp
#13 [05:27] <scott> I cannot run Minecraft 1.13+ (Java) on my macbook.
#14 [05:27] <scott> 1.12.2 runs without any trouble. 1.13/1.14/1.15 can run but are unplayable. Blocks don't drop and things don't break properly (eg. Punching a tree or some dirt will break it and I will see the item drop. Then the tree or dirt or whatever will suddenly be whole again and I will not have the item in my inventory.)
#15 [05:27] <scott> I tried removing minecraft, Java, and the JDK from my machine and reinstalling. It doesn't seem to matter if I use the JRE bundled with the Minecraft installer or some other JRE.
#16 [05:27] <scott> How can I troubleshoot this? I want to play with the cool new stuff.
#17 [05:28] <scott> MacBook Pro (Retina, 13-inch, Mid 2014)
#18 [05:28] <scott> System Version: macOS 10.14.6 (18G95) (Mojave)
#19 [05:28] <scott> Minecraft launcher version 598(1)
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#22 [06:33] <scott> Ok off to bed. will check back in 8 or 10 hours :)
#23 [06:37] * Turtle [webchat@101.165.49.239] has joined #minecrafthelp
#24 [06:38] <Turtle> I cannot download the game it asks me to buy again even though i have an account thats been active for years
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#26 [07:09] * Alan [webchat@186.214.191.236] has joined #minecrafthelp
#27 [07:09] <Alan> ola
#28 [07:10] <Alan> ola
#29 [07:10] <Alan> meu minecraft está dando erro de GLFW error 65542
#30 [07:10] * Blopes2019 [webchat@177.142.131.161] has joined #minecrafthelp
#31 [07:11] <Blopes2019> i am unnable to log in into minecraft in my computer
#32 [07:11] <Blopes2019> and do not know why
#33 [07:12] <Blopes2019> when I click the log in button it does not work
#34 [07:14] <Alan> my minecraft does not enter and the error says so GLFW error 65542: WGL: The driver does not appear to support OpengGL.
#35 [07:14] <Alan> Please make sure you have up-to-date drivers (see aka.ms/mcdriver for instructions).
#36 [07:16] <Blopes2019> please someone
#37 [07:19] <Alan> please someone
#38 [07:42] * scott [webchat@fp9f1ce917.tkyc624.ap.nuro.jp] has quit. (Quit: webchat.esper.net)
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#41 [10:15] * GreatLyfe [webchat@75-143-8-199.dhcp.gwnt.ga.charter.com] has joined #minecrafthelp
#42 [10:16] <GreatLyfe> When I login to minecraft and try to join a server it freezes my game and when I try to download optifine and load in it freezes
#43 [10:16] <Greymagic27> ??> GreatLyfe launcher/log-txt
#44 [10:16] <Mightyena> GreatLyfe: We need to see your full launcher log, which is created in the game directory.
#45 [10:16] <Mightyena> GreatLyfe: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#47 [11:00] * Chamba [webchat@179.9.14.41] has joined #minecrafthelp
#48 [11:00] <Chamba> Need help with my account
#49 [11:00] <Greymagic27> Chamba, Hey. What's the issue with it?
#50 [11:01] <Chamba> Can't log in
#51 [11:01] <Greymagic27> What happens when you try?
#52 [11:01] <Chamba> i tried changing the password but is not sending the email
#53 [11:01] <Chamba> so I can't change it
#54 [11:01] <Greymagic27> Chamba, Let's first start by checking for any incompatible software:
#55 [11:01] <Greymagic27> ??> Chamba tools/hjt
#56 [11:01] <Mightyena> Chamba: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#57 [11:01] <Mightyena> Chamba: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#58 [11:02] <Chamba> Said somethig about system 32 and some kind of error
#59 [11:03] <Chamba> doesnt matter?
#60 [11:03] <Greymagic27> Chamba, You need to quit the tool and load it up as administrator
#61 [11:03] <Chamba> ok
#62 [11:04] <Chamba> ok so i send it via ubuntu
#63 [11:04] <Chamba> ?
#64 [11:05] <Greymagic27> Yep
#65 [11:06] <Chamba> https://paste.ubuntu.com/p/7B55JVbtcB/
#66 [11:06] <Chamba> this?
#67 [11:06] <Greymagic27> Yep. Hold on
#68 [11:06] <Greymagic27> ??> Chamba av/eset
#69 [11:06] <Mightyena> Chamba: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: https://support.eset.com/kb3190/
#70 [11:06] <Mightyena> Chamba: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#71 [11:09] <Chamba> the minecraft launcher?
#72 [11:10] <Greymagic27> Chamba, Yep
#73 [11:11] <Chamba> i put my email and password, right?
#74 [11:12] <Chamba> The minecraft window turned white
#75 [11:13] <Chamba> ???
#76 [11:13] <Greymagic27> Chamba, Any change?
#77 [11:13] <Chamba> I mean
#78 [11:14] <Chamba> minecraft window turned white
#79 [11:15] <Greymagic27> Chamba, The launcher?
#80 [11:15] <Chamba> yes
#81 [11:15] <Greymagic27> This is a known bug, see the potential fix here: https://bugs.mojang.com/browse/MCL-5511
#82 [11:16] <Chamba> But the ESET ask me something
#83 [11:16] <Chamba> before opening
#84 [11:17] <Chamba> It ask me something about minecraft wants to open minecraft
#85 [11:17] <Chamba> Now I puted ok
#86 [11:18] <Chamba> and it shows me everything
#87 [11:18] <Greymagic27> Do the steps again, and hit 'exclude' if that's an option
#88 [11:18] <Chamba> ok
#89 [11:22] <Chamba> Is not an option
#90 [11:22] <Greymagic27> Chamba, What options are you presented with?
#91 [11:23] <Chamba> Something about HIPS
#92 [11:23] <Chamba> And nothing else
#93 [11:23] <Greymagic27> Can you send a screenshot?
#94 [11:23] <Chamba> you can't send me some kind of email
#95 [11:23] <Chamba> I have my transaction Id
#96 [11:24] <Greymagic27> I can direct you to mojang, however I want to make sure it's nothing on your PC causing the issue first.
#97 [11:24] <Chamba> Mojang is not answering my emails
#98 [11:24] <Greymagic27> Can you follow these steps to uninstall ESET? https://support.eset.com/en/uninstall-your-eset-home-product-in-windows-10
#99 [11:24] <Greymagic27> Mojang currently have a 1 month backlog, so it may be a while before you get a reply
#100 [11:25] <Chamba> Well that doesnt work to much
#101 [11:25] <Chamba> ok When I uninstall it
#102 [11:25] <Chamba> What should I do next?
#103 [11:27] <Greymagic27> Chamba, After uninstalling it? Restart your PC
#104 [11:45] * dylanwiers [webchat@217-123-219-76.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#105 [11:45] <dylanwiers> 403 error
#106 [11:45] <Greymagic27> dylanwiers, Hi. Where are you getting this error?
#107 [11:45] <dylanwiers> on mincraft
#108 [11:47] <dylanwiers> plz help I can not play mincraft aniemore
#109 [11:47] <Greymagic27> ??> dylanwiers screenshot/external
#110 [11:47] <Mightyena> dylanwiers: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#111 [11:47] <Mightyena> dylanwiers: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#112 [11:49] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#113 [11:53] * seoawhale [webchat@1.251.13.92] has joined #minecrafthelp
#114 [11:53] <seoawhale> i wanna refund
#115 [11:54] <Greymagic27> seoawhale, Hey. May I ask why you want a refund? If it's a technical issue we may be able to help you here
#116 [11:55] * Chris [webchat@c-73-49-33-96.hsd1.fl.comcast.net] has joined #minecrafthelp
#117 [11:58] <Chris> Every time I try to load Minecraft, the loading bar eventually stops loading and the program stops responding, making me unable to play Minecraft. I've had this issue ever since 2 days ago when I downloaded Forge (which I never actually used or tried to use). I've tried everything I can think of to try to resolve the issue but nothing has fixed it.
#118 [11:58] <Chris> Please help.
#119 [11:58] <Greymagic27> ??> Chris av/adwcleaner
#120 [11:58] <Mightyena> Chris: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#121 [11:58] <Mightyena> Chris: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#122 [11:59] <Chris> ok, I'll try that, although I did already do a full scan through Windows Defender, and it found nothing
#123 [11:59] <dylanwiers> https://imgur.com/gallery/pjjiPVW
#124 [12:01] <dylanwiers> plz help
#125 [12:01] <Greymagic27> See the possible fixes here: https://bugs.mojang.com/browse/MC-97581
#126 [12:02] <dylanwiers> tanks
#127 [12:02] * Chris [webchat@c-73-49-33-96.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#128 [12:02] * dylanwiers [webchat@217-123-219-76.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#129 [12:04] * Chris [webchat@c-73-49-33-96.hsd1.fl.comcast.net] has joined #minecrafthelp
#130 [12:05] <Chris> ok, i did the scan. I'll check and see if Minecraft works now.
#131 [12:06] * Chris [webchat@c-73-49-33-96.hsd1.fl.comcast.net] has quit. (Client Quit)
#132 [12:09] * ManuMich [webchat@host99-69-dynamic.24-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#133 [12:09] <ManuMich> hi
#134 [12:09] <Greymagic27> ManuMich, Hi. How can I help?
#135 [12:09] <ManuMich> speack italian?
#136 [12:09] <ManuMich> or english
#137 [12:09] <Greymagic27> ManuMich, English
#138 [12:10] <ManuMich> I can't log into my account in minecraft.net
#139 [12:10] <Greymagic27> ??> ManuMich tools/hjt
#140 [12:10] <Mightyena> ManuMich: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#141 [12:10] <Mightyena> ManuMich: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#142 [12:10] <ManuMich> I do "reset security questions" but don't send me the email
#143 [12:11] <Greymagic27> ManuMich, Follow the steps for hijackthis above
#144 [12:12] <ManuMich> what should I do?
#145 [12:12] * Lukas [webchat@ip-95-223-82-225.hsi16.unitymediagroup.de] has joined #minecrafthelp
#146 [12:12] <Lukas> Hallo?
#147 [12:12] <ManuMich> dont open
#148 [12:12] <ManuMich> i have a macbook
#149 [12:12] <Lukas> Cool
#150 [12:12] * Lukas [webchat@ip-95-223-82-225.hsi16.unitymediagroup.de] has quit. (Client Quit)
#151 [12:13] * ManuMich [webchat@host99-69-dynamic.24-79-r.retail.telecomitalia.it] has quit. (Client Quit)
#152 [12:13] * Manuel [webchat@host99-69-dynamic.24-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#153 [12:13] <Manuel> Hello
#154 [12:14] <Greymagic27> Manuel, Welcome back. I'm afraid I don't know enough about chromebooks to help you further. Sorry!
#155 [12:15] <Manuel> I can't access the profile on minecraft.net.
#156 [12:15] <Manuel> I don't remember the security questions and when I go to reset them I don't send the email with the instructions to set it up
#157 [12:15] <Manuel> what should I do
#158 [12:15] <Manuel> help me please
#159 [12:16] <Greymagic27> ??> Manuel account/send-email
#160 [12:16] <Mightyena> Manuel: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#161 [12:16] <Manuel> Ok thanks
#162 [12:19] * Manuel [webchat@host99-69-dynamic.24-79-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#163 [12:20] <seoawhale> my younger sister buy this. it's not me. so i want to refund it
#164 [12:20] <Greymagic27> ??> seoawhale account/send-email
#165 [12:20] <Mightyena> seoawhale: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#166 [12:36] * OppoSite_Star [webchat@ua-83-226-242-176.bbcust.telenor.se] has joined #minecrafthelp
#167 [12:37] * OppoSite_Star [webchat@ua-83-226-242-176.bbcust.telenor.se] has quit. (Client Quit)
#168 [12:43] <Greymagic27> test
#169 [13:08] * Holland_ [webchat@c-67-180-231-96.hsd1.ca.comcast.net] has joined #minecrafthelp
#170 [13:09] <Holland_> I just changed my password and my new password doesn't work what do I do
#171 [13:10] * Holland_ [webchat@c-67-180-231-96.hsd1.ca.comcast.net] has quit. (Client Quit)
#172 [13:27] * Luna_62 [webchat@62.42.203.105.dyn.user.ono.com] has joined #minecrafthelp
#173 [13:27] <Luna_62> Hola
#174 [13:27] <Luna_62> Tengo problemas con el lan
#175 [13:28] <Luna_62> No me conecta a otro ordenador aunque estemos en la misma señal wifi
#176 [13:30] <Luna_62> I have problems with lan. It does not connect me to another computer even if we are on the same Wi-Fi signal
#177 [13:31] <Luna_62> No
#178 [13:32] <Luna_62> puts me looking for signal and can't find
#179 [13:33] <Luna_62> and we are in the same room
#180 [13:35] * Leonschmidt123 [webchat@213.55.162.37] has joined #minecrafthelp
#181 [13:36] <Luna_62> Help me!!
#182 [13:36] <Leonschmidt123> I bought minecraft in 2011 and downloaded it ever the years a dozen times again on different computers. now i want to install it again but i cant find anywhere to download the game i just can buy it but i alreaedy bought it!
#183 [13:38] <Leonschmidt123> nvm i had to login in on the java site
#184 [13:44] * Luna_62 [webchat@62.42.203.105.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#185 [14:14] * Nick [webchat@ip-199-0-193-242.nckcn.com] has joined #minecrafthelp
#186 [14:15] * Nick is now known as Guest20568
#187 [14:15] <Guest20568> It says do i want to buy minecraft, and I already did, years ago...but it says i don't own it
#188 [14:15] <Guest20568> Frustrated... have tried to get help before
#189 [14:16] <Guest20568> Microsoft is stupd
#190 [14:16] <Guest20568> stupid*
#191 [14:16] <Guest20568> also tried to get help via mojang
#192 [14:17] <Guest20568> Hello?
#193 [14:17] <Guest20568> Hello?
#194 [14:17] * Guest20568 [webchat@ip-199-0-193-242.nckcn.com] has left #minecrafthelp
#195 [14:18] * Nick [webchat@ip-199-0-193-242.nckcn.com] has joined #minecrafthelp
#196 [14:18] <Nick> hello?
#197 [14:18] * Nick is now known as Guest61811
#198 [14:19] <Guest61811> It asks me if i wanna buy
#199 [14:19] <Guest61811> I already bought
#200 [14:19] <Guest61811> I just wanna play
#201 [14:19] <Guest61811> Have tried microsoft
#202 [14:19] <Guest61811> Have tried mojang
#203 [14:20] <Guest61811> no help
#204 [14:20] <Guest61811> no help here either
#205 [14:47] * JP [webchat@host86-184-141-206.range86-184.btcentralplus.com] has joined #minecrafthelp
#206 [14:49] <JP> I bought minecraft last year and have been playing it up to a few months ago. Now when I try to play the game through launcher it only allows me to play the demo. Why can't I get onto my game?
#207 [14:49] <JP> I bought minecraft last year and have been playing it up to a few months ago. Now when I try to play the game through launcher it only allows me to play the demo. Why can't I get onto my game?
#208 [14:51] * JP [webchat@host86-184-141-206.range86-184.btcentralplus.com] has left #minecrafthelp
#209 [14:57] <Greymagic27> Guest61811, Hello. Have you emailed mojang?
#210 [15:40] * giofiscella [webchat@host107-170-015-185.retemetis.net] has joined #minecrafthelp
#211 [15:41] <giofiscella> ciao, avrei un problema ad accedere al mio account
#212 [15:41] <giofiscella> would
#213 [15:41] <giofiscella> hi, i would have a problem logging into my account
#214 [15:41] <Greymagic27> giofiscella, Hey. What's the problem you're having?
#215 [15:42] <giofiscella> when I try to access the minecraft launcher, it always tells me "connection error, try again later" even if I am connected to the home WI-FI
#216 [15:43] <Greymagic27> ??> giofiscella tools/hjt
#217 [15:43] <Mightyena> giofiscella: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#218 [15:43] <Mightyena> giofiscella: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#219 [15:44] <giofiscella> and also, when I try to access the official minecraft site, it does not let me log in ... I enter the credentials, I complete the reCHAPCTA, and even if I click on the "log in" button it does not let me in (without any error messages)
#220 [15:44] <giofiscella> This only happens to me on this device
#221 [15:46] * giofiscella [webchat@host107-170-015-185.retemetis.net] has quit. (Quit: webchat.esper.net)
#222 [15:47] <seoawhale> thank you for your help
#223 [15:47] <Greymagic27> seoawhale, No problem :)
#224 [15:47] <seoawhale> good night
#225 [15:47] * seoawhale [webchat@1.251.13.92] has quit. (Quit: webchat.esper.net)
#226 [15:51] * Rocky [webchat@ip68-100-121-131.dc.dc.cox.net] has joined #minecrafthelp
#227 [15:54] <Rocky> Hi, I've been trying to update my world from 1.14.2 to 1.15/.1 for several months now, but every time I log in I am stuck staring at empty sky with no items in my inventory. This has lasted for more than half an hour, and I have never been able to successfully load the world in 1.15. Creating worlds in 1.15 works flawlessly, only this world seems t
#228 [15:54] <Rocky> o be affected.
#229 [16:05] * MC_Problem [webchat@p5B27299E.dip0.t-ipconnect.de] has joined #minecrafthelp
#230 [16:05] <MC_Problem> I have a Dell Inspiron N5010 with an Intel Core i3 CPU M 350 @ 2.27 GHz processor and an Intel HD Graphics graphics card.
#231 [16:05] <MC_Problem> I have 3.00 GB RAM. The operating system is Windows 10 with 64 bit. I want to use Minecraft Java Edition, but currently I only have 0-3 fps in the game. Is it possible to play if I expand my RAM to 8.00 GB?
#232 [16:12] * uunp_uapror [webchat@142.169.99.101] has joined #minecrafthelp
#233 [16:14] <uunp_uapror> help me i bought the game like about a year ago and a month ago i got a problem with my pc so i brought it to a tech guy and now its fix but i cant reinstall the game. I wont pay another 35$
#234 [16:17] * sm00thiean [webchat@xdsl-31-165-219-69.adslplus.ch] has joined #minecrafthelp
#235 [16:17] * sm00thiean [webchat@xdsl-31-165-219-69.adslplus.ch] has quit. (Client Quit)
#236 [16:21] * Superanthony182 [webchat@99-168-120-67.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#237 [16:21] <Superanthony182> hello
#238 [16:22] <Superanthony182> I apparently migrated my account in Aug and i don't remember doing it. What do i Do?
#239 [16:23] <Superanthony182> I know because I looked in my email and it says the account was successfully migrated
#240 [16:33] <uunp_uapror> anthony?
#241 [16:33] <uunp_uapror> can you please help?
#242 [16:34] <uunp_uapror> Absol
#243 [16:40] * uunp_uapror [webchat@142.169.99.101] has quit. (Quit: webchat.esper.net)
#244 [16:49] * iggy [webchat@64.121.144.39] has joined #minecrafthelp
#245 [16:50] * iggy [webchat@64.121.144.39] has quit. (Client Quit)
#246 [17:12] * East_Lion [webchat@45.56.155.169] has joined #minecrafthelp
#247 [17:16] <East_Lion> I must recount events to state my question - 124 words sends me to paste.gg, which is very confusing to a non-programmer like me
#248 [17:18] * Blue [webchat@c-73-251-177-228.hsd1.va.comcast.net] has joined #minecrafthelp
#249 [17:18] <East_Lion> hello Blue
#250 [17:18] <Blue> hi
#251 [17:19] <Blue> im having trouble getting into realms?
#252 [17:19] <Blue> the only thing that has changed with my account recently is the username
#253 [17:19] <East_Lion> My first time in this kind of environment. I'm sure I can't help. I need help
#254 [17:19] <Blue> oh lol
#255 [17:19] <Blue> ok
#256 [17:19] <Blue> ok
#257 [17:20] * Blue [webchat@c-73-251-177-228.hsd1.va.comcast.net] has left #minecrafthelp
#258 [17:20] <East_Lion> do you play MC on a mac, like me?
#259 [17:21] <East_Lion> Please forgive me if I use a few too many lines. Here goes:
#260 [17:22] <East_Lion> 1. I replaced my imac and was unaware of having to save my son’s worlds files. Big mistake, he'll freak out.
#261 [17:23] <East_Lion> 2. The MC 'worlds' files are right now being recovered from the newly-reformatted old imac drive, by a generous friend of mine.
#262 [17:24] <East_Lion> 3. I took a screen shot from the new imac, of all the folders (Application Support/minecraft/saves…) in the file path leading to new test files. Ask me if you want to see it (actually 2 screenshots)
#263 [17:24] <East_Lion> 4. Just hours later, I looked again for this file path, and the minecraft folder (see above) including all contents had disappeared from view! WTF? Really, it’s gone. I used the key command to reveal hidden folders, I created a new test world, rebooted…nothing helps. G-O-N-E.
#264 [17:25] <East_Lion> last one: 5. I need a place to put those precious recovered worlds files. I’m afraid my son (8) will not handle this well.
#265 [17:27] <East_Lion> oops one more: I have full backups, but most recent is 6 weeks ago. They also have NO minecraft folder in Application Support folder.
#266 [17:29] <East_Lion> Finally, my question: Who can explain to me how this is NOT the Twilight Zone, and what I must do to make the (hopefully) recovered files work. Please.
#267 [17:35] * lol [webchat@99-72-245-139.lightspeed.mdsnwi.sbcglobal.net] has joined #minecrafthelp
#268 [17:35] <lol> min minecraft wont boot up
#269 [17:35] <lol> my
#270 [17:48] * East_Lion [webchat@45.56.155.169] has quit. (Quit: webchat.esper.net)
#271 [17:52] * SeagullsApt [webchat@cpe-67-249-25-89.twcny.res.rr.com] has joined #minecrafthelp
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#273 [17:53] <SeagullsApt> Hello. i would like help. whenever i try to launch minecraft on any version it gets to the loading screen with the big Mojang logo and then it crashes. this has been happening for over a month any tips?
#274 [18:14] * kaehelp [webchat@ip70-190-102-189.ph.ph.cox.net] has joined #minecrafthelp
#275 [18:14] <kaehelp> how do I get a refund if I purchased the wrong minecraft version?
#276 [18:15] <kaehelp> HELLO
#277 [18:15] <kaehelp> I need help
#278 [18:16] * mr_zara [webchat@58.162.243.33] has joined #minecrafthelp
#279 [18:16] <kaehelp> hello
#280 [18:16] <kaehelp> I need help
#281 [18:16] <mr_zara> Hey. I need some help.
#282 [18:16] <kaehelp> how do I get a refund if I purchased the wrong version of mc
#283 [18:17] <mr_zara> I need help regarding PIXELFORMAT ACCELERATION. I already have my dxdiag details.
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#285 [18:22] * kaehelp [webchat@ip70-190-102-189.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#286 [18:25] * lawboy [webchat@c-73-2-140-118.hsd1.ms.comcast.net] has joined #minecrafthelp
#287 [18:28] <lawboy> Hello I have recently bought Minecraft about a week ago and the day I got it, it worked fine but the next day I was gonna play again but when it went to the Mojang loading screen it would get about 90% of the way through and stop. It has been doing it for days.
#288 [18:30] * loggedoutofhelp [webchat@047-014-056-108.res.spectrum.com] has joined #minecrafthelp
#289 [18:31] <loggedoutofhelp> What are the ways to verify you are the account owner of an account? I try the password reset but no email comes...
#290 [18:38] * FuckMinercraft69 [webchat@108-225-192-39.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#291 [18:38] * Absol kicked FuckMinercraft69 from #minecrafthelp (Reason: uckMinercraft69 :Keep it civilized, you are just a human being)
#292 [18:39] <lawboy> are you asking me
#293 [18:39] * PlzHelp69 [webchat@108-225-192-39.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#294 [18:40] <PlzHelp69> Can someone help me please?
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#296 [19:06] * Spcmonkey23 [webchat@108-69-215-189.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#297 [19:06] <Spcmonkey23> hey
#298 [19:07] <Spcmonkey23> my game keeps saying not responding when im trying to load in the game
#299 [19:10] <Spcmonkey23> Hello?
#300 [19:11] <Spcmonkey23> reeeeeeeeeeeeeee
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#303 [19:47] * juju [webchat@75.133.99.46] has joined #minecrafthelp
#304 [19:48] <juju> i am having trouble connecting to someones server using lan
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#306 [20:37] * East_Lion [webchat@45.56.155.60] has joined #minecrafthelp
#307 [20:39] <East_Lion> Sorry, I'm new to this type of environment. I can't see the posts I entered 2 hours ago. Is that normal?
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#310 [21:00] * Angeldust1017 [webchat@201.141.164.219] has joined #minecrafthelp
#311 [21:00] <Angeldust1017> Hello everybody i have a trouble with minecraft java edition
#312 [21:01] * Flesh [webchat@76.1.160.245] has joined #minecrafthelp
#313 [21:03] <Flesh> Hello. I am not able to join any realms. When I click on Minecraft Realms, it says that I need parental permission to play. When I click to update my account it says that everything is all up to date. I am 19 years old and don't require parental permission to play. I was playing realms with my friends for the past few years and have had no trouble
#314 [21:03] <Flesh> until now. I would appreciate if this could be sorted out. Thanks!
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#317 [21:09] * Katie is now known as Guest12597
#318 [21:10] <Guest12597> Hey! So I haven't played minecraft in like 2 or 3 years. i first bought the game like back in 2010. Now im trying to re-download it. but I cant find where to download it anymore and its says ive got to buy it. Can anyone help please?
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#327 [23:03] * Nick9 [webchat@192.119.168.235] has joined #minecrafthelp
#328 [23:04] <Nick9> Hi, when I try to create a LAN game, it doesn't show up in the multiplayer section. When using direct connect (ip adress and port) it comes up with this error "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information". What can we do
#329 [23:12] * Thalclin [webchat@50-47-97-130.evrt.wa.frontiernet.net] has joined #minecrafthelp
#330 [23:12] <Thalclin> Hello
#331 [23:13] <Nick9> Hi
#332 [23:13] <Thalclin> When i try to open minecraft on my mac it says it cant open due to a dmg error
#333 [23:13] <Thalclin> something with dmg being open and I need it in applications which it is
#334 [23:13] * azteknologya [webchat@14-200-23-231.static.tpgi.com.au] has joined #minecrafthelp
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#336 [23:15] <azteknologya> Does anyone know how long the account support requests are going to take? I lodged one 7 days ago and still haven't heard anything
#337 [23:17] * sa [webchat@50-47-97-130.evrt.wa.frontiernet.net] has joined #minecrafthelp
#338 [23:17] <sa> HEllo?
#339 [23:21] <sa> I cant launch minecraft
#340 [23:21] <sa> something with a dmg error
#341 [23:21] <sa> saying its active
#342 [23:22] <sa> and that minecraft needs to be in applications (mac)
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#344 [23:33] * TTB [webchat@ip68-14-128-92.ri.ri.cox.net] has joined #minecrafthelp
#345 [23:33] <TTB> Cant download resource packs on realms, any suggestions?