#MinecraftHelp > 2020-01-13
#1 [01:28] * xXR1ck1360Xx [webchat@187.241.241.151] has joined #minecrafthelp
#2 [01:28] <xXR1ck1360Xx> Cant open launcher
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#5 [02:37] * combro2k [~combro2k@mail.vmaurik.nl] has joined #minecrafthelp
#6 [03:07] * Kingextoke [webchat@cpe-174-97-88-77.cinci.res.rr.com] has joined #minecrafthelp
#7 [03:09] <Kingextoke> If you payed $25.00 for Minecraft to get your name a long time ago do you have to pay again to download the game?
#8 [03:24] <GreyVulpine> Nope
#9 [03:32] <nate> Kingextoke: So long as you still know your login and stuff no, and if you owned it before bedrock release you also get bedrock free
#10 [04:21] * gunbuster91 [webchat@cpe-66-8-205-27.hawaii.res.rr.com] has joined #minecrafthelp
#11 [04:26] <gunbuster91> hello,I have not tried to login in about 6 or 7 years. I have a premium account but I don't know my username. I have my email that is connected to this account and I just reset my password. how do I retrieve my username? thanks for your help.
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#15 [06:06] * B0 [webchat@173-27-121-73.client.mchsi.com] has joined #minecrafthelp
#16 [06:07] <B0> hey whats the actual ip to the irc server?
#17 [06:07] <B0> oh this used thelounge
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#20 [06:24] * mego [webchat@156.211.1.11] has joined #minecrafthelp
#21 [06:25] <mego> Hello, I want to inquire about something.
#22 [06:25] <mego> My friend and I want to buy two Minecraft accounts. Is there an offer if we want to buy two accounts together?
#23 [06:26] <GreyVulpine> No
#24 [06:27] <mego> ok thanks
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#26 [06:39] * nd3 [webchat@121.221.70.205] has joined #minecrafthelp
#27 [06:39] <nd3> i cannot log into my minecraft account or even on minecraft.net but i can sign into my account on mojang
#28 [06:40] <nd3> ive changed the password
#29 [06:40] <nd3> and it is definitely due to an invalid password or email as the log in works on my other laptop
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#31 [08:03] * Prot3kter [webchat@ip5b41fd71.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#32 [08:09] <Prot3kter> minecraft map destroyed by playing with online server. How can that happen and what to do to avoid this mistake?
#33 [08:28] * bruhman [webchat@92.53.46.152] has joined #minecrafthelp
#34 [08:29] <bruhman> hello
#35 [08:29] <bruhman> i am having issues with the minecraft launcher
#36 [08:29] <bruhman> i am connected to the internet
#37 [08:29] <bruhman> but the launcher isnt
#38 [08:30] <bruhman> how do i fix this problem
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#40 [09:25] * hypocrisies [~fresh@36.73.143.11] has joined #minecrafthelp
#41 [09:42] * quinn [webchat@ip4da63ee8.direct-adsl.nl] has joined #minecrafthelp
#42 [09:43] <quinn> hi i cant make a new minecraft account what can i do?
#43 [09:43] <Greymagic27> quinn, Hey. What happens when you try?
#44 [09:43] <quinn> it stays loading
#45 [09:43] * Max9 [webchat@81-231-53-79-no181.tbcn.telia.com] has joined #minecrafthelp
#46 [09:43] <Greymagic27> ??> quinn screenshot/external
#47 [09:43] <Mightyena> quinn: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#48 [09:43] <Mightyena> quinn: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#49 [09:44] <Max9> i bought minecraft on my old computer now where do i download it
#50 [09:45] <Greymagic27> Max9, https://minecraft.net
#51 [09:45] <Greymagic27> Just login with the same account that you used to buy it :)
#52 [09:45] <Max9> i tryied but i can only buy it
#53 [09:45] <Greymagic27> Max9, Download the .msi here: https://minecraft.net/en-us/download/alternative/ - The website may just be having an issue with identifying that you own the game
#54 [09:46] <Max9> Thank you!
#55 [09:46] * Max9 [webchat@81-231-53-79-no181.tbcn.telia.com] has quit. (Client Quit)
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#57 [09:50] * quinn [webchat@ip4da63ee8.direct-adsl.nl] has joined #minecrafthelp
#58 [09:50] <quinn> i cant buy a minecraft account he stays laoding
#59 [09:50] <Greymagic27> ??> quinn screenshot/external
#60 [09:50] <Mightyena> quinn: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#61 [09:50] <Mightyena> quinn: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#62 [09:50] <Greymagic27> quinn, When you get the screenshot please PM it to me. /msg Greymagic27
#63 [09:57] <quinn> i cant put the screen in the chat
#64 [11:02] * Andy [webchat@cpc84223-brig22-2-0-cust317.3-3.cable.virginm.net] has joined #minecrafthelp
#65 [11:02] <Andy> Hiya
#66 [11:02] <Andy> So basically
#67 [11:02] <Andy> I'm on the Raspberry Pi
#68 [11:02] <Andy> And like
#69 [11:02] <Andy> And like
#70 [11:02] * Andy [webchat@cpc84223-brig22-2-0-cust317.3-3.cable.virginm.net] has left #minecrafthelp
#71 [11:03] * Andy [webchat@cpc84223-brig22-2-0-cust317.3-3.cable.virginm.net] has joined #minecrafthelp
#72 [11:03] <Andy> Bug report, I have
#73 [11:03] <Greymagic27> Andy, Hey Andy. What's the bug report?
#74 [11:03] <Andy> Bug report, I have not
#75 [11:03] <Andy> I was actually gonna say
#76 [11:03] * Febby [webchat@BC060DB4.catv.pool.telekom.hu] has joined #minecrafthelp
#77 [11:04] <Febby> Hiii
#78 [11:04] <Andy> Does anyone here know how to use a raspberry pi with minecraft?
#79 [11:04] <Andy> Like I know the basics
#80 [11:04] <Andy> But like
#81 [11:04] <Febby> Hi andy who r u
#82 [11:04] <Andy> Yaknow
#83 [11:04] <Andy> I am not Febby
#84 [11:04] <Febby> Great thanks
#85 [11:04] <Febby> Bye
#86 [11:04] * Febby [webchat@BC060DB4.catv.pool.telekom.hu] has quit. (Client Quit)
#87 [11:04] <Andy> Bye
#88 [11:04] <Andy> Bye
#89 [11:04] * Andy [webchat@cpc84223-brig22-2-0-cust317.3-3.cable.virginm.net] has left #minecrafthelp
#90 [11:06] * lesbian [webchat@c-24-126-150-15.hsd1.ga.comcast.net] has joined #minecrafthelp
#91 [11:07] <lesbian> hi! so i went to play on my pc one day and it said i had to buy the game and that it had somehow reverted back to the demo version, even though i've already bought the game for this computer. what do i do?
#92 [11:07] <Greymagic27> lesbian, Hey. Have you emailed mojang yet?
#93 [11:08] <lesbian> i couldn't find where to email them :p
#94 [11:09] <Greymagic27> ??> lesbian account/send-email
#95 [11:09] <Mightyena> lesbian: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#96 [11:09] <lesbian> thank you !!!
#97 [11:17] * panders [webchat@75-168-55-201.mpls.qwest.net] has joined #minecrafthelp
#98 [11:19] <panders> I have a problem with my Minecraft launcher. I am unable to change what version of Minecraft I am playing. When I try to add a new Installation and choose a version, nothing shows up in the drop down menu even though I have multiple versions of Minecraft installed (1.14 - 1.15)
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#104 [12:42] <Prot3kter> Hello, the minecraft map destroyed by playing with online server. How can that happen and what to do to avoid this mistake?
#105 [12:42] <Ally> Hello I am inquiring because of the issue when I try to log in to my account on to the PC launcher
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#107 [13:02] * inventorsteve [webchat@wnpgmb014uw-ad04-22-53.dynamic.bellmts.net] has joined #minecrafthelp
#108 [13:02] <inventorsteve> hello
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#110 [13:32] * SMattia04 [webchat@host248-154-dynamic.4-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#111 [13:32] <SMattia04> I buy minecraft java edition but I must buy minecraft windows 10 version
#112 [14:00] * Cybi [webchat@31.42.12.73] has joined #minecrafthelp
#113 [14:00] <Cybi> hello
#114 [14:00] <Cybi> im writing
#115 [14:00] <Cybi> becasuse
#116 [14:00] <Cybi> i lost my email
#117 [14:00] <Cybi> for my account
#118 [14:01] <Cybi> with minecon 2012 ! !!!
#119 [14:01] <Cybi> USA
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#121 [14:41] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#122 [14:42] <macra99> whenever i connect to a server it says: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#123 [14:42] <macra99> ive tried it on multiple pcs and accounts and the issue still persists
#124 [14:42] <macra99> do i have to forward any ports in order for it to be more stable
#125 [14:55] * Feni1730 [webchat@181.231.222.105] has joined #minecrafthelp
#126 [14:56] <Feni1730> Hola, buenas tardes
#127 [14:56] <Feni1730> HI
#128 [14:56] <Feni1730> hi
#129 [14:57] <Feni1730> my game was erased and I want to download it again and I don't know how to do it, how can I do it?
#130 [15:00] <Feni1730> How can I download minecraft already purchased?
#131 [15:13] * Prot3kter [webchat@ip5b41fd71.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#132 [15:34] * Delth [webchat@71-87-229-194.static.hlrg.nc.charter.com] has joined #minecrafthelp
#133 [15:35] <Delth> Every time I attempt to login it says invalid email or password and I thought I had changed my email to slyc3dxnoob and if it isn't switched to that the other email I have for it is locked
#134 [15:35] <Delth> and I'm not sure what to do
#135 [15:36] <Delth> Because I have tried both emails
#136 [15:56] * swaaxy [webchat@47.200.1.38] has joined #minecrafthelp
#137 [15:56] <swaaxy> my paypal wont let me pay for my realm what is going on
#138 [15:57] <swaaxy> because the card and paypal account are fine it whenever i get to minecraft i wont let me make the payment
#139 [16:01] <swaaxy> can someone help me
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#142 [16:30] * Glazen [webchat@104.137.63.111] has joined #minecrafthelp
#143 [16:31] <Glazen> I guess I can wait like the bot has asked me.
#144 [16:33] <Glazen> My problem, however, is that I am unable to run Minecraft on my current OS. I have previously run a Homebrew, Windows Deep Blue, and Minecraft worked perfectly on it. I updated to an official OS, Windows 8 64-bit, and now it refuses to run, claiming I have the incorrect drivers. This doesn't make sense to me, seeing as I've run the game before on t
#145 [16:33] <Glazen> his exact computer. I've tried uninstalling and reinstalling the game; no dice. I've tried loading older versions, since the recent updates seem to be slice-of-life orientated, such as with bees and the villagers.
#146 [16:36] * luckblocksuper [webchat@179.176.73.87.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#147 [16:38] <luckblocksuper> hi i friend disabled my account you could reactivate it
#148 [16:42] <Glazen> ...?
#149 [16:48] <Glazen> Anyways, loading older versions gives me a clearer crash report. I tried loading the oldest version I can remember playing, 1.3.2, and it still crashed. Here's the crash report:
#150 [16:57] * TurtleMan42 [webchat@trrbpq6503w-lp140-03-76-71-226-114.dsl.bell.ca] has joined #minecrafthelp
#151 [16:57] <TurtleMan42> Hello
#152 [16:57] <TurtleMan42> I buyed minecraft a long time ago
#153 [16:58] <TurtleMan42> then i changed computer and i cant redownload it
#154 [16:58] * TurtleMan42 [webchat@trrbpq6503w-lp140-03-76-71-226-114.dsl.bell.ca] has quit. (Client Quit)
#155 [17:28] * BruhHelp [webchat@c-76-112-92-236.hsd1.mi.comcast.net] has joined #minecrafthelp
#156 [17:28] <BruhHelp> So when I try to log into my account it keeps saying I need to connect to the internet. Which I am
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#158 [17:29] * Elijah [webchat@c-174-56-191-75.hsd1.ga.comcast.net] has joined #minecrafthelp
#159 [17:32] <Elijah> I'm on education edition and I saved the game and exited since I was trying to find a tutorial on something I was working on and didn't want to let it sit so I saved and exited the game, I came back maybe five minuets later and the world was deleted.
#160 [17:32] <Elijah> :(
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#163 [17:39] <Elijah> I'm on education edition and I saved the game and exited since I was trying to find a tutorial on something I was working on and didn't want to let it sit so I saved and exited the game, I came back maybe five minuets later and the world was deleted.
#164 [17:39] <Elijah> I'm on education edition and I saved the game and exited since I was trying to find a tutorial on something I was working on and didn't want to let it sit so I saved and exited the game, I came back maybe five minuets later and the world was deleted.
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#167 [17:41] <Elijah> I'm on education edition and I saved the game and exited since I was trying to find a tutorial on something I was working on and didn't want to let it sit so I saved and exited the game, I came back maybe five minuets later and the world was deleted.
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#171 [17:55] * LandOFF [webchat@dhcp-108-168-120-108.cable.user.start.ca] has joined #minecrafthelp
#172 [17:57] <LandOFF> Hello so recentley my email has stoped working and that email is connected to my minecraft account and i can not send a verification to the non working email to change the email (sorry if thats confusing)
#173 [17:58] <Glazen> Not gonna lie mate, you're gonna have to get connected with Mojang themselves if that's the case. You can't access your email at all?
#174 [17:59] <LandOFF> Yes I cant acces it at all
#175 [18:00] <Glazen> Yeah. You're going to have to contact Mojang directly if you can't access your email at all. They're the ones who can help you with this issue.
#176 [18:00] <LandOFF> I contacted mojang about it and email them and stuff about what do you think a resonble time to wait is before they contact me? and Do you even think mojang can help
#177 [18:01] <LandOFF> that dint make sense in conclusion i email mojang how long should i wait until they email me back and do you think they can help me?
#178 [18:07] <LandOFF> Hello?
#179 [18:09] * notLiv [webchat@95.104.33.177] has joined #minecrafthelp
#180 [18:11] <Glazen> I do, yes.
#181 [18:12] <notLiv> Hello, I have problem trying to join servers i have no problem logging on my account but once i log in and try to join servers it doesnt work, and most of time it says this https://gyazo.com/1e4b77c5d748eea0bd24c0373d73b4fe if you could somehow help that be great! Thanks for your time.!
#182 [18:13] <Glazen> Specific servers or all servers? You could be banned, the server IP might be incorrect, or somehow your client might not have internet access.
#183 [18:13] <Glazen> The server might also be down.
#184 [18:14] <notLiv> No,i have tryed multiple servers but non of em seems to work.
#185 [18:15] <LandOFF> I have had that issue too and i jsut relaunched minecraft and it fixed it self
#186 [18:16] <notLiv> i try titan launcher but it does not work,
#187 [18:16] <notLiv> i launch it twice so dont think thats problem
#188 [18:16] <LandOFF> Try refreshing the server list couple times and then join
#189 [18:17] <notLiv> i think Glazen is right on [or somehow your client might not have internet access.
#190 [18:17] <LandOFF> idk the same thing happend and what fixed it was what i just said
#191 [18:19] <notLiv> okay, i just try do it and it does the same thing dont think it is going to get fixed by itself.
#192 [18:20] <LandOFF> hmm what version are you useing
#193 [18:21] <notLiv> 1,11
#194 [18:22] <LandOFF> try a diffrent version maybe because some servers only allow certian versions btw i dont volenteer here i was also asking a questions so yeah
#195 [18:23] <notLiv> what version should i try, oh rlly? what is your problem maybe i can help even tho i dont know much.
#196 [18:24] <LandOFF> um maybe 1.12 any my issue is some stuff to do with the email im using for my account
#197 [18:28] <LandOFF> Did it work?
#198 [18:28] <LandOFF> That or the server is down
#199 [18:28] <LandOFF> Whats your minecraft ign
#200 [18:29] <notLiv> i am launching it rn well i have tryed multiple servers so dont think server down is issue here
#201 [18:29] <LandOFF> ok try the new version then
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#204 [18:34] <notLiv> yah, it didn't work my name is simon101 and i have to go now.gl hope you fix your problem soon
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#209 [18:39] <LandOFF> hi
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#212 [19:46] * asdf [webchat@12.119.95.130] has joined #minecrafthelp
#213 [19:48] <asdf> It says on an account piece that if the windows 10 code doesnt work to contact minecraft support to recieve a new cod because of the error how do i contact support
#214 [19:49] <CubeTheThird> ??> asdf mojang/email
#215 [19:49] <Mightyena> asdf: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#216 [19:49] <Mightyena> asdf: Note: Do NOT send more than one at a time.
#217 [19:49] <asdf> thank you guys
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#222 [20:07] <aj_> h
#223 [20:08] <aj_> i bought minecraft java and had to reset my pc and dont know how to get it back
#224 [20:08] <aj_> i bought minecraft java and had to reset my pc and dont know how to get it back
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#226 [20:50] * matt9 [webchat@151.201.148.126] has joined #minecrafthelp
#227 [20:50] <matt9> so i cant load into 1.15.1
#228 [20:51] <matt9> other versions work, but i cant load into 1.15.1, why?
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#230 [21:21] * Glazen [webchat@104.137.63.111] has quit. (Quit: webchat.esper.net)
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#232 [21:27] * Justin [webchat@d108-172-22-41.bchsia.telus.net] has joined #minecrafthelp
#233 [21:29] <Justin> I cant log into my accoutn becuase it says please be online, but I a. I tried to reinstall it, retstart my router, restart my laptop. but it isnt working
#234 [21:30] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#235 [21:31] <Justin> i have interenet too
#236 [21:41] <Justin> hi
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#238 [22:17] * minecraftian [webchat@68-119-141-155.dhcp.ahvl.nc.charter.com] has joined #minecrafthelp
#239 [22:18] <minecraftian> My launcher won't open at all in Windows 10 java edition. I already tried compatibility mode (win7) and running as admin but no luick.
#240 [22:31] * PolyDeuce [webchat@cpe-24-55-23-142.austin.res.rr.com] has joined #minecrafthelp
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#242 [22:34] <PolyDeuce> I am trying to run the Java Edition on Windows 10 and am instantly crashing when attempting to start the game. The error reads, "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." (Not too helpful...). I have updated graphics drivers, uninstalled and re-installed MC and the Launcher, restarted my computer, an
#243 [22:34] <PolyDeuce> d updated my version of Java to latest and pointed the installation to it (both the java and javaw executables) - all with no success.
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#245 [22:53] <Jon> Hello, my game is not launching after i updated to 1.15.1. the launcher opens, and begins to launch, then freezes in the load screen.
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#247 [23:08] * Jon [webchat@75.188.80.72] has joined #minecrafthelp
#248 [23:09] <Jon> i updates to 1.15.1 and now my game will not launch. launch window opens, but game freezes while loading