#1 [00:41] * mgspider [webchat@97e25c25.skybroadband.com] has joined #minecrafthelp
#2 [00:42] <mgspider> Hi, I've got SEUS PTGI and was wondering what the best ray tracing texture pack other than umsoea was. (I dont mind paying)
#3 [00:42] <mgspider> Also, do you know how to edit a texture pack (eg. replace umsoea grass with vanilla grass)
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#8 [03:41] <MOAI> Hello
#9 [03:41] <MOAI> I'm suffering crash error now
#10 [04:42] * Syhai [webchat@94-227-159-12.access.telenet.be] has joined #minecrafthelp
#11 [04:45] <Syhai> Hey there, does anyone know how large the backlog is? I mailed over a month ago cause someone was able to migrated my account without my knowledge and now I can't get in. I've seen people who've waited for 3 months with no response. So does anybody have an ETA? Thanks a lot!
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#16 [06:10] <notLiv> Hello, i have problem joining servers i have no problem on login to my acc but when i try join servers it doesnt let me and it says this https://gyazo.com/1e4b77c5d748eea0bd24c0373d73b4fe if you could help somehow that be great! thanks for your time.
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#18 [06:39] * MOAI [webchat@222.96.80.45] has joined #minecrafthelp
#19 [06:40] <MOAI> is there somebody to help me?
#20 [07:06] * Jon [webchat@75.188.80.72] has quit. (Quit: webchat.esper.net)
#21 [07:33] <Greymagic27> Syhai, Hey. Right now it's around 1-2 months however that's just an estimate
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#23 [08:28] * luckblocksuper [webchat@189.26.102.137.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#24 [08:29] <luckblocksuper> hi my friend disabled my account you could reactivate it
#25 [08:29] * SayuNatsuki [webchat@36.red-81-37-74.dynamicip.rima-tde.net] has joined #minecrafthelp
#26 [08:31] <SayuNatsuki> Hello, yesterday I downloaded minecraft, once downloaded I try to open it but nothing happens. The computer reacts to the click with the wheel next to the mouse but when the wheel disappears the program does not open. It only happens to me with minecraft. Thank you.
#27 [08:51] <Greymagic27> ??> SayuNatsuki av/adwcleaner
#28 [08:51] <Mightyena> SayuNatsuki: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#29 [08:51] <Mightyena> SayuNatsuki: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#30 [08:54] <SayuNatsuki> thank you
#31 [09:04] * HashDro [webchat@5.45.142.81] has joined #minecrafthelp
#32 [09:04] <HashDro> i am trying to port forward my server and it is not working for my friend to join
#33 [09:05] <HashDro> it says failed to connect to network
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#37 [09:16] * SayuNatsuki [webchat@36.red-81-37-74.dynamicip.rima-tde.net] has joined #minecrafthelp
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#40 [09:25] <SayuNatsuki> hello again, as I said before minecraft does not open, the computer reacts by clicking with the wheel next to the mouse but does not open. before you told me to pass the alware and restart the computer and I have done that but it still does not open. Yesterday I already deactivated the firewall in case it was that problem but it is not so. I also h
#41 [09:25] <SayuNatsuki> ave the latest java version installed. Thank you.
#42 [09:25] <Greymagic27> SayuNatsuki, Hey. See if this workaround helps at all: https://bugs.mojang.com/browse/MCL-12561
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#46 [09:58] * Syhai [webchat@94-227-159-12.access.telenet.be] has quit. (Quit: webchat.esper.net)
#47 [09:58] <SayuNatsuki> still not working
#48 [09:59] <SayuNatsuki> but thanks for the help
#49 [09:59] <Greymagic27> SayuNatsuki, I'd like to see if the launcher_log.txt is picking anything up.
#50 [09:59] <Greymagic27> ??> SayuNatsuki launcher/log-txt
#51 [09:59] <Mightyena> SayuNatsuki: We need to see your full launcher log, which is created in the game directory.
#52 [09:59] <Mightyena> SayuNatsuki: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#53 [10:03] * Manlake [webchat@87-249-164-7.ljusnet.se] has joined #minecrafthelp
#54 [10:03] <Manlake> io.netty.ConnectTimeoutException: connection timed out
#55 [10:03] * Manlake [webchat@87-249-164-7.ljusnet.se] has quit. (Client Quit)
#56 [10:05] <SayuNatsuki> I don't know how to get to the .minecraft folder but where it says the information has been saved when installing it there is a folder that says minecraft luncher
#57 [10:05] <Greymagic27> ??> SayuNatsuki win/.minecraft
#58 [10:05] <Mightyena> SayuNatsuki: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#59 [10:09] <SayuNatsuki> https://paste.ubuntu.com/p/yRmTTQ7C8g/
#60 [10:10] <Greymagic27> SayuNatsuki, Could you wait for it to crash, then send the log again?
#61 [10:12] <SayuNatsuki> https://paste.ubuntu.com/p/dWsKVHnfTb/
#62 [10:13] <Greymagic27> SayuNatsuki, I can't see anything there that looks like an error. Let's try a standered launcher log
#63 [10:13] <Greymagic27> ??> SayuNatsuki launcher/log
#64 [10:13] <Mightyena> SayuNatsuki: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#65 [10:15] <SayuNatsuki> I can't follow the steps because the launcher doesn't open, that's the problem
#66 [10:16] <Greymagic27> SayuNatsuki, Ah I see. If the workaround on the bug report didn't work them I'm afraid you'll need to wait for it to be fixed
#67 [10:17] <SayuNatsuki> Well, thanks for the help
#68 [10:17] <Greymagic27> No problem. Enjoy the rest of your day!
#69 [10:19] <SayuNatsuki> good news, I have managed to solve it
#70 [10:19] <SayuNatsuki> thanks for everything
#71 [10:20] <Greymagic27> SayuNatsuki, Out of interest, how did you solve it?
#72 [10:21] <SayuNatsuki> I am a little idiot and look in the wrong folder when trying to solve it this way: https://bugs.mojang.com/browse/MCL-12561
#73 [10:21] <Greymagic27> Ah haha. At least it's working now!
#74 [10:22] <SayuNatsuki> yeeey Thank you so much
#75 [10:22] <Greymagic27> You're welcome :D
#76 [10:50] * blackdove [webchat@4e695ebd.skybroadband.com] has joined #minecrafthelp
#77 [10:51] <blackdove> I cannot launch minecraft. I can start the launcher, but when I press play, it crashes and won't start.
#78 [11:21] * Thaddues [webchat@68-184-178-81.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#79 [11:22] <Thaddues> I just downloaded the Jave game and cannot start it. I get an error and game folder is empty
#80 [11:23] <Thaddues> cannot load launcher core......corruption
#81 [11:25] * hot_italian8756 [webchat@178.163.5.241] has joined #minecrafthelp
#82 [11:27] * hot_italian8756 [webchat@178.163.5.241] has quit. (Client Quit)
#83 [11:28] <Greymagic27> It's a known issue: https://bugs.mojang.com/browse/MCL-11754
#84 [11:28] * balboa [webchat@c-24-11-66-232.hsd1.ut.comcast.net] has joined #minecrafthelp
#85 [11:29] <balboa> I purchased minecraft in 2013 and still log in with my username. I forgot my password and cant change it
#86 [11:33] <balboa> Im not receiving to reset email and I dont know how else to change my password so I can log in.
#87 [11:35] * tumbleweed [~bildramer@p200300CF37052B004E76A785D67B7FE7.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#88 [11:35] * tumbleweed [~bildramer@p200300CF37052B004E76A785D67B7FE7.dip0.t-ipconnect.de] has joined #minecrafthelp
#89 [11:41] * hot_italian8756 [webchat@178.163.5.241] has joined #minecrafthelp
#90 [11:42] <hot_italian8756> hello, anyone in there?
#91 [11:43] * Ally [webchat@176.25.71.143] has joined #minecrafthelp
#92 [11:44] <Ally> can someone help me i cannot login to minecraft on the launcher it just says invalid password or email but they are correct
#93 [11:45] <Ally> hello can someone help
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#101 [13:02] * xX_sanoj145_Xx [webchat@p5797E817.dip0.t-ipconnect.de] has joined #minecrafthelp
#102 [13:03] <xX_sanoj145_Xx> I have this Problem: The game crashed whilst initializing game
#103 [13:03] <xX_sanoj145_Xx> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#104 [13:03] <xX_sanoj145_Xx> How can I fix to play the game?
#105 [13:06] * ixxxxxxx [webchat@82.45.224.175] has joined #minecrafthelp
#106 [13:06] <ixxxxxxx> why does minecraft on switch constantly log you out of online play? and how do i fix this?
#107 [13:19] * xX_sanoj145_Xx [webchat@p5797E817.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#108 [13:31] * Marcin [webchat@host-185-252-180-139.strzyzowski.net] has joined #minecrafthelp
#109 [13:33] * Sonia [webchat@139.47.28.84] has joined #minecrafthelp
#110 [13:34] <Sonia> Hola! Intento iniciar sesion para comprar minecraft y no me lo permite, me dice que hay un error pero no concreta nada mas
#111 [13:34] <Marcin> Hello. I actually have a question about Minecraft: Java Edition. If i buy a pre-paid card for minecraft java edition, can i actually update to a Bedrock Edition? Cause i have purchased that pre_paid card and i don't know if i can play on my PC with PS4 friend who actually have Bedrock Edition. Please HELP.
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#113 [13:56] * Marcin [webchat@host-185-252-180-139.strzyzowski.net] has joined #minecrafthelp
#114 [13:57] <Marcin> Hello. I actually have a question about Minecraft: Java Edition. If i buy a pre-paid card for minecraft java edition, can i actually update to a Bedrock Edition? Cause i have purchased that pre_paid card and i don't know if i can play on my PC with PS4 friend who actually have Bedrock Edition. Please HELP.
#115 [13:57] * Marcin [webchat@host-185-252-180-139.strzyzowski.net] has quit. (Client Quit)
#116 [13:57] * Marcin [webchat@host-185-252-180-139.strzyzowski.net] has joined #minecrafthelp
#117 [13:57] <Marcin> Hello. I actually have a question about Minecraft: Java Edition. If i buy a pre-paid card for minecraft java edition, can i actually update to a Bedrock Edition? Cause i have purchased that pre_paid card and i don't know if i can play on my PC with PS4 friend who actually have Bedrock Edition. Please HELP.
#118 [14:16] * archdukes [~Charile@node-1aum.pool-182-52.dynamic.totinternet.net] has quit. (Ping timeout: 378 seconds)
#119 [14:25] * KY [webchat@184-088-233-150.res.spectrum.com] has joined #minecrafthelp
#120 [14:25] <KY> i can not access the email attached to my minecraft account. i dont know how to get it back
#121 [14:31] * KY [webchat@184-088-233-150.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#122 [14:33] * ChrisNAyla [webchat@76.77.161.92] has joined #minecrafthelp
#123 [14:34] <ChrisNAyla> My Minecraft wont load after I hit the start button
#124 [14:34] <ChrisNAyla> My Minecraft wont load after I hit the start button
#125 [14:34] * ChrisNAyla [webchat@76.77.161.92] has left #minecrafthelp
#126 [15:16] * Ben [webchat@c-98-254-226-13.hsd1.fl.comcast.net] has joined #minecrafthelp
#127 [15:17] * Ben is now known as Guest28003
#128 [15:17] <Guest28003> hello so i have Mincraft in my other computer but i cant downloaded from this one.
#129 [15:18] <Guest28003> ?????
#130 [15:18] * Guest28003 [webchat@c-98-254-226-13.hsd1.fl.comcast.net] has quit. (Client Quit)
#131 [15:24] * Ryan_fleck [webchat@cpe-98-144-123-103.wi.res.rr.com] has joined #minecrafthelp
#132 [15:24] <Ryan_fleck> I can't veiw my skin library
#133 [15:27] <Ryan_fleck> hello
#134 [15:28] <Ryan_fleck> what should I do
#135 [15:30] * Ryan_fleck [webchat@cpe-98-144-123-103.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#136 [15:43] * Mentalist_41 [webchat@host81-158-50-87.range81-158.btcentralplus.com] has joined #minecrafthelp
#137 [15:43] <Mentalist_41> hi, cant log onto Mojang as it says I don't have the correct credentials
#138 [15:44] <Mentalist_41> and I am trying to log on to the technic platform as well
#139 [16:04] * g1 [webchat@c-73-248-66-8.hsd1.nj.comcast.net] has joined #minecrafthelp
#140 [16:05] <g1> when I press play it gets to about 100 % than says not responding
#141 [16:08] * will [webchat@c-73-195-253-8.hsd1.nj.comcast.net] has joined #minecrafthelp
#142 [16:09] <will> Hello, I have been having trouble signing in to minecraft.net over the last year.
#143 [16:10] * g1 [webchat@c-73-248-66-8.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#144 [16:11] <will> Is there some kind of way I can reset my account or get the username changed? I have tried resetting the password and it does not work.
#145 [16:14] * alan [webchat@pub158181121167.dh-hfc.datazug.ch] has joined #minecrafthelp
#146 [16:14] * jas [webchat@c-73-51-11-49.hsd1.il.comcast.net] has joined #minecrafthelp
#147 [16:14] * alan [webchat@pub158181121167.dh-hfc.datazug.ch] has quit. (Client Quit)
#148 [16:14] <jas> which version do i need to download for my chrome book
#149 [16:15] <jas> ?
#150 [16:22] <will> I don't think there is anybody here to answer help questions.
#151 [16:23] <will> jas, enable developer mode and run the Linux version
#152 [16:24] <jas> ok how do i enable developer mode?
#153 [16:35] * Mentalist_41 [webchat@host81-158-50-87.range81-158.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#154 [16:49] <will> does anybody know a way of reaching mojang support?
#155 [17:10] * pmblue [webchat@c-73-57-110-91.hsd1.fl.comcast.net] has joined #minecrafthelp
#156 [17:10] <pmblue> How can I fix the following error? Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#157 [17:19] * pmblue [webchat@c-73-57-110-91.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#158 [17:19] <will> I'm just giving up and leaving. There is nobody here to answer questions.
#159 [17:24] * Munoz44 [webchat@c-174-54-100-87.hsd1.pa.comcast.net] has joined #minecrafthelp
#160 [17:25] <Munoz44> i have the username and email of my account but when i go to reset the password it dont send the reset link to my email
#161 [17:26] <Munoz44> i have the username and email of my account but when i go to reset the password it dont send the reset link to my email
#162 [18:01] * luckblocksuper [webchat@189.26.102.137.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#163 [18:10] <Munoz44> md_5
#164 [18:12] * kim [webchat@rrcs-108-176-86-3.nys.biz.rr.com] has joined #minecrafthelp
#165 [18:12] <kim> I am waiting for a refund
#166 [18:51] * Z0mbieSlayer999 [webchat@69.132.242.193] has joined #minecrafthelp
#167 [18:51] <Z0mbieSlayer999> hello?
#168 [18:51] <Z0mbieSlayer999> #minecrafthelp
#169 [18:51] <Z0mbieSlayer999> #minecrafthelp!
#170 [18:51] <Z0mbieSlayer999> oops
#171 [18:51] <Z0mbieSlayer999> so i cant log in to minecraft
#172 [18:52] <Z0mbieSlayer999> can anyone help me with that problem?
#173 [19:30] * Mark [webchat@S0106f0f249865bc3.ss.shawcable.net] has joined #minecrafthelp
#174 [19:31] <Mark> Do you know how to resolve the "Java (TM) platform SE binary has stopped working" error? I have recently updated my Java as well as my GPU drivers too.
#175 [19:41] * lukec [webchat@c-73-242-125-215.hsd1.mn.comcast.net] has joined #minecrafthelp
#176 [19:41] <lukec> i cannot get the the email password reset link
#177 [19:41] <lukec> it will not send it
#178 [19:47] * Michelle [webchat@ip154-200-15-186.ct.co.cr] has joined #minecrafthelp
#179 [19:48] <Michelle> I need help to activate my account
#180 [19:48] <lukec> i need help getting into my account as well XD
#181 [19:49] <Michelle> Can someone help me?
#182 [19:51] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#183 [19:51] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has quit. (Remote host closed the connection)
#184 [19:52] <lukec> i dont thin anyone is here to help :(
#185 [19:52] <lukec> think*
#186 [19:52] <Michelle> Fr?
#187 [19:52] <lukec> ive been waiting for a while after i asked the first time and have not gotten a repsonse
#188 [19:53] <Michelle> Oh men, so i have to open another one?
#189 [19:53] <lukec> it does say they are voluntarily run so there no one is probably on right now
#190 [19:53] * Michelle_ [webchat@ip154-200-15-186.ct.co.cr] has joined #minecrafthelp
#191 [19:54] <lukec> but i just want to figure this out
#192 [19:54] <Michelle_> Hi, I need some help to activate my account
#193 [19:54] <Michelle> i hope so
#194 [19:54] <lukec> we do too. no one is here
#195 [19:54] * Michelle_ [webchat@ip154-200-15-186.ct.co.cr] has quit. (Client Quit)
#196 [19:56] <Michelle> I hate this
#197 [19:56] <Michelle> i ve been having this problem for a month
#198 [19:57] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#199 [19:58] <Michelle> Espercorn can you help me?
#200 [19:59] <CubeTheThird> Michelle, do you need something?
#201 [20:00] <Michelle> my minecraft account has been deactivated, how can I activate it?
#202 [20:00] <CubeTheThird> Michelle, how did it get deactivated?
#203 [20:00] <lukec> CubeTheThird are you able to help us?
#204 [20:01] <CubeTheThird> lukec, with what?
#205 [20:01] <lukec> i cant access my old account. it will not send me the password reset and ive tried everything.
#206 [20:01] <Michelle> Someone did it
#207 [20:01] <lukec> contacted support and havent heard a thing
#208 [20:01] <Michelle> i contacted support too
#209 [20:01] <CubeTheThird> lukec, what's your minecraft username?
#210 [20:01] <Michelle> its been a month and nothing
#211 [20:01] <CubeTheThird> Michelle, you will have to wait for the response from Mojang support
#212 [20:02] <Michelle> Fr?
#213 [20:02] <CubeTheThird> Michelle, did you get an automated response email with a case number?
#214 [20:02] <lukec> im not sure i remember. all i have is the email.
#215 [20:02] <CubeTheThird> lukec, then you will just have to wait for Mojang support's response
#216 [20:02] <Michelle> I have now 5
#217 [20:02] <Michelle> im tired
#218 [20:03] <CubeTheThird> Michelle, just wait for the response. They hav had a massive influx of tickets because of the holidays
#219 [20:03] <Michelle> my support request 202959
#220 [20:03] <lukec> CubeTheThird you are not able to help?
#221 [20:03] <Michelle> But I send it since november
#222 [20:03] <Michelle> is ridiculus
#223 [20:04] <lukec> thats a long time to wait..
#224 [20:04] <Michelle> And this too. Cant believe it
#225 [20:04] <CubeTheThird> Michelle, in November? I'll poke someone about the ticket number, but that's all I can do from my end
#226 [20:04] <CubeTheThird> lukec, sorry but this chat is run by volunteers. We don't work for Mojang or have access you accounts
#227 [20:04] <Michelle> Yes, I send my first email in november
#228 [20:04] <Michelle> this sucks
#229 [20:05] <Michelle> thanks
#230 [20:05] <lukec> ok, thank you.
#231 [20:05] <lukec> ok, thank you.
#232 [20:06] * lukec [webchat@c-73-242-125-215.hsd1.mn.comcast.net] has left #minecrafthelp
#233 [20:06] * lukec [webchat@c-73-242-125-215.hsd1.mn.comcast.net] has joined #minecrafthelp
#234 [20:06] <lukec> one more question, what is their contact number?
#235 [20:07] <CubeTheThird> lukec, they don't have a number
#236 [20:07] <Michelle> Do they have one?
#237 [20:07] <lukec> how do they not? whaaat
#238 [20:07] <Michelle> Their customer support sucks
#239 [20:07] <lukec> apparently
#240 [20:07] <CubeTheThird> believe it or not, they aren't that big of a company
#241 [20:07] <Michelle> For a game? thats so ridiculus, more with karmaland
#242 [20:08] * jac [webchat@modemcable069.22-131-66.mc.videotron.ca] has joined #minecrafthelp
#243 [20:08] * lukec [webchat@c-73-242-125-215.hsd1.mn.comcast.net] has quit. (Client Quit)
#244 [20:09] <jac> Trying to launch minecraft java edition, java keeps hanging with not responding
#245 [20:09] <CubeTheThird> jac, this is happening after you press Play?
#246 [20:11] <jac> yes
#247 [20:11] <jac> tried different version, also deleted .minecraft directory
#248 [20:11] <CubeTheThird> jac, let's run a malware scan
#249 [20:11] <CubeTheThird> ??> jac av/adwcleaner
#250 [20:11] <Mightyena> jac: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#251 [20:11] <Mightyena> jac: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#252 [20:17] <Munoz44> i need help
#253 [20:17] <CubeTheThird> Munoz44, with what?
#254 [20:17] <Munoz44> i have the username and email of my account but when i go to reset the password it dont send the reset link to my email
#255 [20:17] <CubeTheThird> Munoz44, and I trust you've checked your spam/junk folder?
#256 [20:17] <Munoz44> i make a report with my email but no responce
#257 [20:17] <Munoz44> yes
#258 [20:17] <CubeTheThird> Munoz44, do you mean you submitted a support request?
#259 [20:18] <Munoz44> it is saying my account is no longer there so idk if it was hacked
#260 [20:18] <Munoz44> i have the thing when i bought it
#261 [20:18] <CubeTheThird> ??> Munoz44 mojang/email
#262 [20:18] <Mightyena> Munoz44: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#263 [20:18] <Mightyena> Munoz44: Note: Do NOT send more than one at a time.
#264 [20:18] <CubeTheThird> Munoz44, contact them with this ^^^
#265 [20:19] <Munoz44> i got banned from for 3 years and i stopped playing i come back and every account i still have except the one i want
#266 [20:19] <Munoz44> i sent it already
#267 [20:19] <Munoz44> no responce
#268 [20:19] <CubeTheThird> Munoz44, did you get the automatic response email with a case number?
#269 [20:19] * jac [webchat@modemcable069.22-131-66.mc.videotron.ca] has joined #minecrafthelp
#270 [20:19] <Munoz44> umm
#271 [20:20] <Munoz44> support request ?
#272 [20:20] <jac> Thanks, adwcleaner fixed the issue: bytefence.exe and other adware. Once removed Minecraft started right away
#273 [20:20] <CubeTheThird> Munoz44, sure. So you got the email when you submitted it?
#274 [20:20] <Munoz44> We're currently working through a bit of a backlog but we'll get back to you very soon!
#275 [20:20] <Munoz44> Thank you for contacting us.
#276 [20:20] <CubeTheThird> jac, oh good!
#277 [20:20] <Munoz44> yes i think
#278 [20:21] <CubeTheThird> Munoz44, when did you send it?
#279 [20:21] * jac [webchat@modemcable069.22-131-66.mc.videotron.ca] has quit. (Client Quit)
#280 [20:21] <Munoz44> umm
#281 [20:21] <Munoz44> like 2-3 hours ago
#282 [20:21] <CubeTheThird> Munoz44, then you will have to wait for their response
#283 [20:22] <Munoz44> how long do you think?
#284 [20:22] <Munoz44> \
#285 [20:22] <CubeTheThird> Munoz44, a couple weeks at least. As the automatic email said, they are working through a backlog, because of the holidays
#286 [20:23] <Munoz44> WTF
#287 [20:23] <Munoz44> so long
#288 [20:23] <Munoz44> ugh
#289 [20:23] <Munoz44> okay
#290 [20:24] <Munoz44> thank you
#291 [20:24] <CubeTheThird> 👍
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#294 [20:47] <mahal> https://paste.ubuntu.com/p/Vxq77ZBrtv/
#295 [20:48] <CubeTheThird> mahal, one moment
#296 [20:49] <CubeTheThird> mahal, download and install https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-desktops/a6-7400k-radeon-r5-series
#297 [20:49] <CubeTheThird> mahal, for Windows 7, 64 bit
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#302 [23:00] * Xavier [webchat@121.220.150.120] has joined #minecrafthelp
#303 [23:01] <Xavier> Hey um, i found my old minecraft account from way back and im trying to log in wiht the security questions i have here. But they dont work
#304 [23:03] * AdamM [webchat@adsl-074-170-022-114.sip.clt.bellsouth.net] has joined #minecrafthelp
#305 [23:04] <AdamM> I have an old account and I dont have access to the email that I used.
#306 [23:04] <Xavier> yeah same
#307 [23:04] <Xavier> xD
#308 [23:05] <Xavier> well i gtg for now but if someone can help me add me on discord please | MG#1061
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#311 [23:17] * Alex6 [webchat@dhcp-108-170-170-149.cable.user.start.ca] has joined #minecrafthelp
#312 [23:18] <Alex6> i need someone to help with stuff on my server anyone available
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#315 [23:23] * Xavier [webchat@121.220.150.120] has joined #minecrafthelp
#316 [23:23] <Xavier> i cant reset my security questions cause my email was deleted
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#318 [23:59] * G1ArcanE [webchat@c-67-181-134-172.hsd1.ca.comcast.net] has joined #minecrafthelp
#319 [23:59] <G1ArcanE> Hello