#1 [00:02] <G1ArcanE> I have a very interesting issue, and I am sure there is no way to solve it but I am holding out every hope I can for a solution. I first started playing minecraft in 2015/16 on my mac laptop. I no longer have access to my first world, and was really hoping I could find a way to recover it. I do not know how I ended up losing it. I may have uninstal
#2 [00:02] <G1ArcanE> led and reinstalled minecraft, but the "saves" folder is dated as created in 2016, and if I go to the logs, it has the logs of me connecting to, and playing on my first world. (I recognize the name)...Is there any hope?
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#6 [05:36] <Marcin> Hello. I actually have a question about Minecraft: Java Edition. If i buy a pre-paid card for minecraft java edition, can i actually update to a Bedrock Edition? Cause i have purchased that pre_paid card and i don't know if i can play on my PC with PS4 friend who actually have Bedrock Edition. Please HELP.
#7 [06:09] <Andrio> Marcin, those are for the Java Edition only
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#9 [07:33] <FireMaster> cliccando l'icona minecraft si avvia solamente il launcher ma dopo che clicco gioca non si avvia il gioco ma andando su gestione attività>processi mi esce 2 minecraft launcher (32 bit) in funzione...come faccio?
#10 [07:34] <FireMaster> qualcuno può aiutarmi?
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#16 [08:13] <kalir0n> Hello, im having a problem with my account!
#17 [08:13] <kalir0n> i deactivated the account and now i cant reactivate it!. i dont know how
#18 [08:13] <Anonymus> Hello there, Do you think you could help in anyway for this problem: I downloaded Minecraft Java edition last night onto my SONY VAIO Y sereis - intel core 2 and it downloaded just fine. However when I open it and it has just loaded it quits and a message like this comes up: GLFW error 65542: WGL: The driver does not appear to support Open GL.
#19 [08:14] <Anonymus> Any help would be much appreciated :)
#20 [08:15] <kalir0n> try updating the graphic card driver.
#21 [08:16] <Anonymus> Thank you! :)
#22 [09:00] <Anonymus> Hello, I have figured out that I cannot update the graphic card, is anything else that I might be able to do to use the game?
#23 [09:04] <Anonymus> My graphic card is: Mobile Intel(R) 4 Series Express Chipset Family
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#36 [12:02] <Kay> Hey, guys. My friend/host is using 1.15 but i have 1.15.1 - how do I rollback/downgrade my minecraft?
#37 [12:02] <Kay> is there a video?
#38 [12:04] <Greymagic27> ??> Kay launcher/change-version
#39 [12:04] <Mightyena> Kay: To change your game to a different version, start the launcher. Select Installations -> Add New. In the "Version" dropdown menu, select the game version you want, and click Save. Finally, in the Java Edition tab, select the profile you just created using the drop down arrow left of the Play button, then click Play.
#40 [12:04] <Greymagic27> That should help :)
#41 [12:04] <Kay> Thank you so much! <3
#42 [12:04] <Greymagic27> No problem!
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#45 [12:09] <lololbulol> Hi, trying to migrate my account but dont know the Username, any way of finding this out as havent played since when the game was in beta
#46 [12:09] <Greymagic27> lololbulol, Hey. Check back on any old game logs if you have any (%appdata%/.minecraft/logs). They should display your name there
#47 [12:10] <lololbulol> unfortunately wasnt on this pc, any other way you can think of ?
#48 [12:10] <Greymagic27> The only other way is to email mojang:
#49 [12:10] <Greymagic27> ??> lololbulol mojang/email
#50 [12:10] <Mightyena> lololbulol: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#51 [12:10] <Mightyena> lololbulol: Note: Do NOT send more than one at a time.
#52 [12:11] <lololbulol> awesome thank you!
#53 [12:11] <Greymagic27> No problem!
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#58 [13:54] <kr8_> my minecraft wont load when i press on the application on windows, i have deleted and rein installed over and over again and its still not working, how do i fix this issue
#59 [13:57] <kr8_> hello?
#60 [14:20] * d6 [webchat@ip70-179-134-54.fv.ks.cox.net] has joined #minecrafthelp
#61 [14:20] <d6> how to fix error 65542
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#66 [15:06] <titas> my minecraft launcher ist opening
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#68 [15:11] <Xenos> I got error on a fresh install of minecraft when it downloads files it stop halfway and after about 20 seconds shows error message "Failed to download file.
#69 [15:11] <Xenos> Name: patchy-1.1.jar"
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#72 [15:43] <titas> hi
#73 [15:43] <titas> my minecraft launcher not responding
#74 [15:45] * sudomakecoffee [webchat@c-69-251-30-144.hsd1.md.comcast.net] has joined #minecrafthelp
#75 [15:46] <sudomakecoffee> Anyone else getting "Launching the game failed!", files contents differ from what was expected for file 1.15.json?
#76 [15:49] * Camel_Reloaded [webchat@cpc114788-brad22-2-0-cust73.17-1.cable.virginm.net] has joined #minecrafthelp
#77 [15:53] <Camel_Reloaded> Hey, I've got an issue where my HDD failed that had Minecraft installed on it and now the MSI installer keeps telling me the file path "I" is invalid. I've removed the registry keys under HKEY_CURRENT_USER/Mojang and the MSI file is still attempting to run on the "I", which is of course invalid as the HDD is dead and what I'm trying to do is comple
#78 [15:53] <Camel_Reloaded> tely remove and reinstall it. Anybody got any ideas as to how I can remove it?
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#82 [16:09] <snoopydoopydog> my minecraft launcher not respondig
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#84 [16:12] <rocket> keep getting java se binary error, how to fix?
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#86 [16:23] * lekkergeilmeisje [webchat@ip4da4d886.direct-adsl.nl] has joined #minecrafthelp
#87 [16:26] <lekkergeilmeisje> hi i can't answer security questions and don't want that anymore and i want to change my email to wilcominecraft20@outlook.com
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#89 [16:43] * wilco21 [webchat@ip4da4d886.direct-adsl.nl] has joined #minecrafthelp
#90 [16:43] <wilco21> hi i can't answer security questions and don't want that anymore and i want to change my email to wilcominecraft20@outlook.com?
#91 [16:51] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#92 [16:51] <macra99> Is there anyone here that can help me with an issue
#93 [16:52] <macra99> whenever i message here there is never a response
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#95 [16:56] <wilco21> hi i can't answer security questions and don't want that anymore and i want to change my email to
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#98 [17:16] <MinecraftLover101> Hello, I purchased minecraft on the microsoft store about 2 hrs ago and it says "starting download" but the bar isnt any closer to downloading and I'm not sure if thats supposed to happen. How long does it take to download minecraft windows 10?
#99 [17:21] <MinecraftLover101> Will it be downloaded tomarrow?
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#104 [17:38] <Trey> Can someone tell me why my purchases aren't transferring from my Xbox to my Tablet?
#105 [17:40] <MinecraftLover101> I'm not sure. Did you look it up with the Mojang Support?
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#109 [18:11] <Staunchmemo> Minecraft is not letting me play games with my friends
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#112 [18:17] <Ari> I put my all my info in the minecraft.net sign in and it just does nothing
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#116 [18:36] * kaden [webchat@216-71-2-218-dynamic.midco.net] has joined #minecrafthelp
#117 [18:36] <kaden> hello?
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#124 [19:12] <raptor> it keeps on saying "Placing order.." forever
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#127 [19:30] <jakethesnake> hello
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#129 [19:39] <jakethesnake> if anone o here knows how to update their drivers to 2.0 plz help i got error code glfw 65543
#130 [19:52] * SK [webchat@174-080-097-241.res.spectrum.com] has joined #minecrafthelp
#131 [19:55] <SK> I used my Google account to purchase Minecraft for my son. I then realized I needed parental controls on other parts of his tablet, so I kept the same Google account but tried to change it to his birthday so we could setup the parental controls. Needless to say, Google shut down my account and I had to open him a new one. Can I transfer the Minecra
#132 [19:55] <SK> ft license I purchased to his new Google account? If so, how can I do that?
#133 [19:59] * Misp [webchat@ip72-211-252-217.oc.oc.cox.net] has joined #minecrafthelp
#134 [20:00] <Misp> I'm having trouble logging in
#135 [20:11] * nick2 [webchat@136.32.158.6] has joined #minecrafthelp
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#138 [20:15] <nick2> i allready have an account and im trying to install on a new computer. it is a TELIKIN. but it wont upload minecraft
#139 [20:15] <bob> whenever I launch it the skinny rainbow wheel comes up and it doesn't do anything
#140 [20:16] <CubeTheThird> bob, on MacOS I assume?
#141 [20:16] <bob> yes
#142 [20:16] <CubeTheThird> ??> bob mac/.minecraft
#143 [20:16] <Mightyena> bob: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#144 [20:16] <bob> I tried that I didn't work
#145 [20:17] <bob> it
#146 [20:17] <CubeTheThird> bob, you.. what? All I asked is for you to open the minecraft folder
#147 [20:17] <bob> ok
#148 [20:17] <CubeTheThird> bob, just follow the instructions Mightyena sent you
#149 [20:18] <bob> it says "folder cannot be found"
#150 [20:18] <CubeTheThird> bob, and you entered exactly "~/Library/Application Support/minecraft" ?
#151 [20:18] <bob> ill try again
#152 [20:21] <nick2> can minecraft be loaded and installed on a telikin computer?
#153 [20:21] <bob> that doesn't come up w/ anything in search box
#154 [20:21] <CubeTheThird> nick2, at a glance I'm guessing no
#155 [20:22] <CubeTheThird> nick2, lemme look a bit deeper though
#156 [20:22] * Methera77 [webchat@pool-68-132-26-227.nycmny.fios.verizon.net] has joined #minecrafthelp
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#158 [20:22] <nick2> ok
#159 [20:23] <madi> I downloaded the minecraft installer and it will not complete the install to run the game. i have uninstalled and redownloaded many times. HALP
#160 [20:23] <CubeTheThird> nick2, hmm.. well it seems to be running some sort of Linux operating system, so in theory it could run the game
#161 [20:24] <CubeTheThird> nick2, that being said, it would probably a major hassle to setup
#162 [20:24] <CubeTheThird> madi, what happens exactly?
#163 [20:24] <madi> it just
#164 [20:24] <nick2> ok thanks. have a good night
#165 [20:24] <madi> doesn't se- ...
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#167 [20:25] <bob> ares isn't isn't working either on mac
#168 [20:25] <CubeTheThird> bob, you're clicking on the "Go to Folder" right?
#169 [20:25] <bob> yes
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#171 [20:26] <madi> I downloaded the minecraft installer and it will not complete the install to run the game. i have uninstalled and redownloaded many times. HALP
#172 [20:26] <CubeTheThird> bob, hm ok. Let's try just doing a clean install in that case
#173 [20:26] <bob> k
#174 [20:26] <CubeTheThird> ??> mac/reinst
#175 [20:26] <CubeTheThird> madi, what happens exactly?
#176 [20:26] <madi> installer doesnt run
#177 [20:27] <CubeTheThird> madi, do you mean the install doesn't even open?
#178 [20:27] <CubeTheThird> *installer
#179 [20:27] <madi> it does open.. just doesn't run the game itself
#180 [20:27] <bob> ours install but freezes before it opens the game
#181 [20:27] <madi> ^
#182 [20:28] <CubeTheThird> madi, so you mean you have the game installed, but when you try launching it, nothing happens?
#183 [20:28] <madi> yes
#184 [20:28] <CubeTheThird> madi, are you on Windows?
#185 [20:28] <madi> yes
#186 [20:29] <CubeTheThird> ??> madi win/.minecraft
#187 [20:29] <Mightyena> madi: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#188 [20:29] <madi> hmmm i'll tru
#189 [20:29] <madi> try*
#190 [20:30] <bob> it worked now what do I do
#191 [20:30] <CubeTheThird> bob, just try opening the game again
#192 [20:30] <madi> m.. nope
#193 [20:30] <bob> it doesn't open
#194 [20:30] <CubeTheThird> madi, you can't find the folder?
#195 [20:31] <madi> i found the folder
#196 [20:31] <CubeTheThird> madi, there, find the file called launcher_profiles.json and delete it
#197 [20:31] <madi> im on .minecraft folder now
#198 [20:31] <CubeTheThird> bob, can you open a terminal?
#199 [20:31] <bob> huh me
#200 [20:31] <CubeTheThird> lol yes
#201 [20:32] <bob> how do I do thatr
#202 [20:32] <CubeTheThird> bob, from your Applications
#203 [20:32] <madi> o m g
#204 [20:32] <madi> waitr
#205 [20:32] <madi> wait*
#206 [20:32] <madi> thank you
#207 [20:32] * Absol kicked madi from #minecrafthelp (Reason: adi :Stop spamming)
#208 [20:32] <Methera77> Hello
#209 [20:32] <CubeTheThird> hello Methera77
#210 [20:33] <Methera77> Your not associated with mojang right?
#211 [20:33] <bob> can u walk me through how to do that?
#212 [20:33] <CubeTheThird> Methera77, this is a community-run minecraft support chatroom. We are volunteers
#213 [20:34] <Methera77> Ahh that'
#214 [20:34] <bob> when I try to launch applications, it takes me to app store
#215 [20:34] <Methera77> thats fair.
#216 [20:34] <CubeTheThird> bob, you can, for example, search in Spotlight for "Terminal" and open what you find
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#218 [20:34] <CubeTheThird> Methera77, did you need help with something?
#219 [20:34] <madi> CubeTheThird
#220 [20:34] <CubeTheThird> madi, it worked??
#221 [20:34] <madi> just wanted to say thank you
#222 [20:34] <CubeTheThird> madi, no problem :3
#223 [20:34] <Methera77> Not sure I can get assistance here I lost my mincraft account when the merge happend I think?
#224 [20:34] <madi> yes !
#225 [20:35] <CubeTheThird> Methera77, what's yoru minecraft username?
#226 [20:35] <madi> thanks again :)
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#228 [20:35] <Methera77> how can you check?
#229 [20:35] <CubeTheThird> Methera77, do you know when you registered your account?
#230 [20:36] <Methera77> 2goodtopwn...I have the confirm email that it was merged from 2018
#231 [20:36] <Methera77> Registered the account like years ago
#232 [20:36] <CubeTheThird> Methera77, when you say merged, do you mean migrated?
#233 [20:36] <Methera77> ^ Yeah.
#234 [20:37] <CubeTheThird> Methera77, ok. In that case, can you try logging into account.mojang.com/me
#235 [20:37] <CubeTheThird> Methera77, if not, you can try doing a password reset on that page
#236 [20:37] <bob> There is no "Terminal" option in Searchlight
#237 [20:37] <CubeTheThird> bob, wait.. really?? and there isn't one under your Applications folder?
#238 [20:38] <bob> nope
#239 [20:38] <CubeTheThird> bob, what version of MacOS are you running?
#240 [20:38] <Methera77> No luck with the forget password. email doesn't appear.
#241 [20:38] <bob> checking
#242 [20:38] <CubeTheThird> Methera77, it may take a few minutes to arrive. Make sure you also check your junk/spam folder
#243 [20:39] <CubeTheThird> Methera77, if though you aren't receiving it after a while, you'll have to contact Mojang support
#244 [20:39] <CubeTheThird> ??> Methera77 mojang/email
#245 [20:39] <Mightyena> Methera77: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#246 [20:39] <Mightyena> Methera77: Note: Do NOT send more than one at a time.
#247 [20:39] <bob> 10.15.2
#248 [20:39] <bob> Mac OS Catalina
#249 [20:40] <CubeTheThird> bob, uhh... is there a Utilities folder under Applications?
#250 [20:41] <bob> don't see one
#251 [20:42] * Misp [webchat@ip72-211-252-217.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#252 [20:45] <CubeTheThird> bob, are you the main account/administrator on your computer?
#253 [20:46] <bob> yes
#254 [20:46] <CubeTheThird> bob, umm... I dono what's going on there
#255 [20:46] <CubeTheThird> bob, can you try these? https://www.wikihow.com/Open-a-Terminal-Window-in-Mac
#256 [20:46] <bob> thank you anyway
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#259 [20:48] <Methera77> looks to be the only way.
#260 [20:49] <blades> need to reset security questions
#261 [20:49] <CubeTheThird> ??> blades account/challenge/reset
#262 [20:49] <Mightyena> blades: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
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#266 [21:44] <blackmoore> hi there, I've got an odd problem with the minecraft launcher. it will download and start preview editions, but when I try to get 1.14.4 or 1.15.1 it will just sit there, and do nothing. any suggestions (linux user)
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#270 [22:37] * INeedARefund [webchat@d28-23-135-30.dim.wideopenwest.com] has joined #minecrafthelp
#271 [22:38] <INeedARefund> Im trying to get a refund for minecraft Java edition
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#274 [22:46] <Ashlyn> hello?
#275 [22:48] <Ashlyn> I literally cannot access my account anymore. It's like its completely disappeared. I've contacted support several times and everytime they tell me "theres not an account connected to that email" I've gotten to the point where I'm pretty pissed off about it. I purchased minecraft in probably 2015 and have played it ever since. But since i took a br
#276 [22:48] <Ashlyn> eak from it, it's seemed like ever since the account has just vanished.
#277 [22:48] <Absol> Ashlyn: Please keep it civil
#278 [22:49] <Ashlyn> hello
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