#MinecraftHelp > 2020-01-20
#1 [00:21] * UWOsiris [webchat@97-117-68-67.slkc.qwest.net] has joined #minecrafthelp
#2 [00:23] <UWOsiris> Haven't played in quite a while, submitted a support request and haven't heard back in quite a while to get my account migrated. Any thoughts?
#3 [00:23] <GreyVulpine> Wait for a response. Nothing we can tell you further to do here.
#4 [02:15] * formula383 [webchat@69.42.254.127] has joined #minecrafthelp
#5 [02:16] <formula383> hello, having a bit of trouble with my minecraft. when i go to my games, in the xbox console companion via windows 10, i get this error Minecraft is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001
#6 [02:16] <formula383> have contacted microsoft about this, they asked for account verification, i gave them what i have. A email showing the account migrated request, "We’ve just migrated your Minecraft account into a Mojang account. If you requested this, well done! You don’t need to do anything else." They first said well there is nothing we can do and i would have to
#7 [02:16] <formula383> go to mojang.net. after some more talking they said they would be fix this issue and contact me within 24 hours. well that never happened. So go to mojang.net today but i do not see anyplace to contact support?
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#10 [04:25] * Helpplz [webchat@82-132-228-206.dab.02.net] has joined #minecrafthelp
#11 [04:26] <Helpplz> im trying to login but when i press login nothing happens
#12 [04:30] * thundwar [webchat@cpe-72-228-168-189.buffalo.res.rr.com] has joined #minecrafthelp
#13 [04:30] <thundwar> Hello guys
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#18 [05:00] * keana [webchat@193-116-229-137.tpgi.com.au] has joined #minecrafthelp
#19 [05:02] <keana> Hello, I keep getting an "error placing order" message trying to purchase the Java edition. All of my card details are correct. I have tried 2 seperate cards and neither work. What can I do?
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#21 [06:02] * JavierMMG [webchat@4.red-79-144-96.dynamicip.rima-tde.net] has joined #minecrafthelp
#22 [06:03] <JavierMMG> buenas, me han cobrado el importe del minecraft java edition pero me ha salido un error y no me han dado el juego
#23 [06:03] <JavierMMG> por lo que me han cobrado y no me han dado el juego
#24 [06:48] * Krzysiek25 [webchat@89-67-249-165.dynamic.chello.pl] has joined #minecrafthelp
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#30 [08:54] * imaginadia [webchat@83.149.37.33] has joined #minecrafthelp
#31 [09:09] <imaginadia> when you start minecraft, a library error appears
#32 [09:09] <imaginadia> hello
#33 [09:12] * yusrie [webchat@ip-212-239-239-229.dsl.scarlet.be] has joined #minecrafthelp
#34 [09:12] <yusrie> how long does it takes to fix it
#35 [09:13] * yusrie [webchat@ip-212-239-239-229.dsl.scarlet.be] has quit. (Client Quit)
#36 [09:13] <imaginadia> I do not know
#37 [09:14] <imaginadia> I want someone to help me
#38 [09:33] * Meza [webchat@c-73-21-164-221.hsd1.fl.comcast.net] has joined #minecrafthelp
#39 [09:34] <Meza> I bought Minecraft Java years ago on a different computer. I can sign in still, but my game is gone. It says I have to buy it again.
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#41 [09:37] * JCarlin6 [webchat@c-68-36-63-63.hsd1.mi.comcast.net] has joined #minecrafthelp
#42 [09:38] <JCarlin6> Hello, I got an email about two years ago about my Mojang account having been migrated and I am unable to login to Minecraft.net
#43 [09:43] * GetIN [webchat@pcd582046.netvigator.com] has joined #minecrafthelp
#44 [09:43] <GetIN> Hi
#45 [09:43] <GetIN> can you help me
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#48 [09:54] <toph> hey so i bought minecraft java back in 2012 but when ever I try to download again it asks me to buy the game?
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#50 [10:38] * CryomancerV2 [webchat@035-132-211-035.res.spectrum.com] has joined #minecrafthelp
#51 [10:39] <CryomancerV2> How can I fix my minecraft if when the game is almost done loading it stops and says minecraft is not responding?
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#55 [10:59] * Hi_ [webchat@c-73-48-244-167.hsd1.ca.comcast.net] has joined #minecrafthelp
#56 [10:59] <Hi_> Can you give a link to customer support
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#60 [11:23] * Res [webchat@90.216.230.136] has joined #minecrafthelp
#61 [11:23] <Res> Hello?
#62 [11:25] <Res> I have been logged out of the minecraft launcher, I then went to log into the mojang website and my password didn't work I then clicked forgotten password entered my email but haven't received an email. This was about 5 days ago and since then haven't been able to receive any emails.
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#71 [12:06] <Sarahh> I've played minecraft from my account plenty of times, and i know for a fact my email and password are correct but yet it still says invalid, it just logged me out one day and i havent been able to log in since
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#75 [12:35] * kindoo [webchat@193.254.37.27] has joined #minecrafthelp
#76 [12:37] <kindoo> Hello, its been a while since the last time i entered to my account, but i want to play again and i cant login in and the change password email dont came
#77 [13:38] * bunshaman [webchat@216-71-14-136-dynamic.midco.net] has joined #minecrafthelp
#78 [13:38] <bunshaman> can someone help me with the launcher freezing on the splash screen then crashing? i get a "Process crashed with exit code -805306369" in the launcher log
#79 [13:39] <bunshaman> im on 1.15.1
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#84 [14:23] * Langers44 [webchat@185.37.99.195.dyn.plus.net] has joined #minecrafthelp
#85 [14:24] <Langers44> Im stuck trying to load up minecraft, currently been sat looking. 'inspecting current version of minecraft and preparing to update' anything i can do to fix this?
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#88 [15:27] * cibazc [webchat@187.214.167.39] has joined #minecrafthelp
#89 [15:29] <cibazc> I need some help, I´m trying to play and an error appears, GLFW error 65542, can anybody help me pls
#90 [15:29] <cibazc> which driver i need to update or what i need to do??
#91 [16:02] * Rhian [webchat@cpe-71-72-76-36.columbus.res.rr.com] has joined #minecrafthelp
#92 [16:08] <Rhian> I'm having a lot of trouble with multiple issues. It won't allow me to log in and when I saw that I forgot my password its not sending anything to my email and I don't even think that I'm logging in the wrong information. I already bought the game but I'm not quite sure how to download it because it brings me to the Microsoft store then tells me to
#93 [16:08] <Rhian> buy it again. I even have an email telling me thank you for my purchase and the details about it. I've looked up videos and other things but it's still not working. Thank you and please respond as soon as possible.
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#97 [17:07] * fire [webchat@dsl-dhcp-conrtxxahre-72-26-30-94.consolidated.net] has joined #minecrafthelp
#98 [17:07] <fire> hello
#99 [17:07] <fire> i got problem
#100 [17:07] <fire> my minecraft isn't launching
#101 [17:08] <fire> its crashing or going into this not responding phase
#102 [17:29] * MusicallyCute [webchat@194.82.100.162] has joined #minecrafthelp
#103 [17:32] <MusicallyCute> Hello, So on my switch i have been trying to sign into my microsoft account and every time i do it comes up saying account error. i have waited a couple days for this issue to hopefully pass like it says on the "account error" notice that comes up but its still not allowing me to play on my microsoft account. This has never been a problem before as
#104 [17:32] <MusicallyCute> i have successfully been able to play on my realm without fail but as of late it has started acting up and not letting me sign in
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#107 [18:53] * donald [webchat@99-141-145-58.lightspeed.rswlga.sbcglobal.net] has joined #minecrafthelp
#108 [18:54] <donald> Minecraft was working a few days ago, now it just stops loading on the Mojang load page or won't let me go into worlds and servers
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#111 [19:38] * DarkraiDevon [webchat@c-73-18-83-80.hsd1.mi.comcast.net] has joined #minecrafthelp
#112 [19:39] <DarkraiDevon> Hey anyone know anything about a java EXCEPTION_ACCESS_VIOLATION error?
#113 [19:45] * bibbs_art [webchat@104.238.254.8] has joined #minecrafthelp
#114 [19:46] <bibbs_art> is minecraft realms down
#115 [19:54] * Perple_Cat [webchat@c-24-130-177-146.hsd1.ca.comcast.net] has joined #minecrafthelp
#116 [19:54] <Perple_Cat> Yeah, every time I load up the game, it runs normally. But once I play for 15-30 minutes, my monitor goes green, but all the audio still plays. I haven't found anything on this topic on YouTube, so I need some help?
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#121 [20:36] <Cris> So I was playing on a world and my ps4 shut off when I turned it back on my minecraft world was currupted it asked me if I wanted to delete the corruption but I pot no. Then when I try to create a new world it wouldnt load but I noticed the world I attempted to create was in main menu and when I clicked on it my game crashed so when I loaded it up
#122 [20:36] <Cris> again ALL my worlds were gone
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#125 [20:38] <Cris> So I was playing on a world and my ps4 shut off when I turned it back on my minecraft world was currupted it asked me if I wanted to delete the corruption but I pot no. Then when I try to create a new world it wouldnt load but I noticed the world I attempted to create was in main menu and when I clicked on it my game crashed so when I loaded it up
#126 [20:38] <Cris> again ALL my worlds were gone
#127 [21:46] * myminecraftsuks [webchat@136.32.176.48] has joined #minecrafthelp
#128 [21:48] <myminecraftsuks> Hey anyone, everytime my minecraft freezes then crashes on the mojang screen every time. My version is 1.15.1
#129 [22:00] * StokedCrane7271 [webchat@c-73-169-23-117.hsd1.co.comcast.net] has joined #minecrafthelp
#130 [22:01] <StokedCrane7271> Cant login to Minecraft site or the launcher
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#132 [22:29] * m8 [webchat@181.56.236.218] has joined #minecrafthelp
#133 [22:29] <m8> hols
#134 [22:29] <m8> hola
#135 [22:29] <m8> español?