#1 [00:26] * Alex3 [webchat@c-67-180-205-157.hsd1.ca.comcast.net] has joined #minecrafthelp
#2 [00:27] <Alex3> hello, im alex and i am expierience fps issues containing that it is capped at 230 fps but i use to go to 800+
#3 [02:12] * Lunar [webchat@188.210.2.191] has joined #minecrafthelp
#4 [02:13] <Lunar> Ehm, well I can't log into minecraft since it says I don't have the driver?
#5 [02:24] <Lunar> Well, more like minecraft won't start up.
#6 [02:28] * dasdsadas [webchat@177.236.67.61] has joined #minecrafthelp
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#8 [04:12] * Yasemin [webchat@46.2.185.126] has joined #minecrafthelp
#9 [04:13] <Yasemin> Hello How can I return the game?
#10 [04:14] <Yasemin> I bought It on 20.02.2020
#11 [04:15] * Kurtiss [~Waukeen@2400:6180:0:d1::74d:1001] has joined #minecrafthelp
#12 [04:23] * Kurtiss [~Waukeen@2400:6180:0:d1::74d:1001] has quit. (Remote host closed the connection)
#13 [05:03] <Andrio> 2020-02-20?
#14 [05:03] <Andrio> Yasemin, 2020-02-20?
#15 [06:49] * Da [webchat@n219078201209.netvigator.com] has joined #minecrafthelp
#16 [06:50] <Da> I can login on my phone but not on my mac minecraft launcher and it says invalid email and password
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#19 [07:28] * j14vv [webchat@c-71-224-174-36.hsd1.pa.comcast.net] has joined #minecrafthelp
#20 [07:29] <j14vv> hi yall. i got an email last year stating my account had been migrated. I try to login now, and the credentials are working, and im not receiving password reset emails. and obvi, customer support is nil
#21 [07:29] <j14vv> credentials not working* and not receiving password reset emails
#22 [07:54] <j14vv> this is so stupid
#23 [07:54] <j14vv> 2010 purchase and left hanging like a snot
#24 [08:02] * NOTORlOUS [webchat@217.73.129.57] has joined #minecrafthelp
#25 [08:03] <NOTORlOUS> Hello,i cannot login to minecraft.net and to the launcher.On other devices it works,on my windows 10 doesn't..
#26 [08:03] <NOTORlOUS> Can someone help me please,i've changed my email,password done everything still nothing works..
#27 [08:05] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#28 [08:19] * J14VV [webchat@c-71-224-174-36.hsd1.pa.comcast.net] has joined #minecrafthelp
#29 [08:20] <J14VV> account was migrated without permission. mojang just sent a password reset but without a game attached to it
#30 [08:20] <J14VV> purchased in 2010
#31 [08:21] <J14VV> this is absolute bs
#32 [08:26] * Callum [webchat@cpc110573-roth9-2-0-cust219.17-1.cable.virginm.net] has joined #minecrafthelp
#33 [08:26] <Callum> Hello, Im wondering how I find out the email to one of my alt accounts without logging in? Thank you
#34 [08:27] <Andrio> ??> J14VV account/send-email
#35 [08:27] <Mightyena> J14VV: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#36 [08:27] <Andrio> Callum, don't have it written down? Maybe try checking each email inbox you have for a receipt
#37 [08:28] <Callum> I have many emails which is the issue, I've tried entering the email for a passowrd reset to the ones I actually use and I'm not getting anything
#38 [08:28] <J14VV> Andrio i did that multiple times
#39 [08:28] <Callum> And I'm not sure if the account has been compromised because of it's name
#40 [08:28] <J14VV> Andrio how is mincraft grossing these days
#41 [08:30] <J14VV> Andrio this is volunteer run but subject to vetting or oversight of some sort im sure. make sure to pass along at your earliest convenience that under no circumstances should help tickets take months
#42 [08:32] <Andrio> J14VV, unfortunately we aren't run by Mojang, so there's not much we can do about that
#43 [08:32] <Andrio> Callum, checked spam folders?
#44 [08:35] <Andrio> ??> NOTORlOUS Mac/hosts
#45 [08:35] <Mightyena> NOTORlOUS: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#46 [08:35] <Mightyena> NOTORlOUS: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto https://paste.ubuntu.com, submit it, and give us the resulting URL.
#47 [08:35] <Andrio> oh, that's not the Mac, never mind
#48 [08:36] <Andrio> ??> NOTORlOUS win/DXDiag
#49 [08:36] <Mightyena> NOTORlOUS: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#50 [08:37] * Callum [webchat@cpc110573-roth9-2-0-cust219.17-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#51 [08:39] <NOTORlOUS> Mightyena i sent you on dm
#52 [08:41] <NOTORlOUS> Andrio sent it to you too
#53 [08:42] <Andrio> NOTORlOUS, oh, that's not the right page; sorry
#54 [08:42] <Andrio> ??> NOTORlOUS tools/HJT
#55 [08:42] <Mightyena> NOTORlOUS: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#56 [08:42] <Mightyena> NOTORlOUS: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#57 [08:44] <NOTORlOUS> https://paste.ubuntu.com/p/yPypVS56Fy/
#58 [08:44] <NOTORlOUS> Mightyena
#59 [08:45] <Andrio> ??> NOTORlOUS info/MCLeaks
#60 [08:45] <Mightyena> NOTORlOUS: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#61 [08:45] <Mightyena> NOTORlOUS: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#62 [08:45] <Andrio> ??> NOTORlOUS win/hosts/edit
#63 [08:45] <Mightyena> NOTORlOUS: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#64 [08:45] <Mightyena> NOTORlOUS: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#65 [08:48] <NOTORlOUS> https://imgur.com/a/VXhctk6
#66 [08:48] <NOTORlOUS> what should i do here
#67 [08:50] <NOTORlOUS> Mightyena
#68 [08:56] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Quit: Leaving)
#69 [08:56] <Greymagic27> NOTORlOUS: Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#70 [08:57] <NOTORlOUS> I did everything,changed my password too,everything works.
#71 [08:57] <NOTORlOUS> I really appreciate you all for helping me,god bless you all.
#72 [08:58] <Greymagic27> NOTORlOUS: Enjoy the rest of your day :)
#73 [09:01] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
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#78 [09:36] * mepower1234 [webchat@71-139-35-181.lightspeed.lbcktx.sbcglobal.net] has joined #minecrafthelp
#79 [09:42] <mepower1234> yes, I know this has happened before, but only since the latest loader update I cannot play older versions of Minecraft. I keep getting the no OpenGL context in current thread error. Before I was told to update video drivers or java edition and even uninstall and reinstall Minecraft itself, I have done all of this and still it continues. Any sugge
#80 [09:42] <mepower1234> stions?
#81 [09:42] <Andrio> ??> mepower1234 win/DXDiag
#82 [09:42] <Mightyena> mepower1234: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#83 [09:43] * FireSK [webchat@p4FC13BDC.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#84 [10:30] <Greymagic27> mepower1234: Do you have the log?
#85 [10:35] * franklin [webchat@c-69-251-29-186.hsd1.md.comcast.net] has joined #minecrafthelp
#86 [10:35] <franklin> hello?
#87 [10:36] <franklin> i have proof of purchase whyy cant i install on a differenmt pc
#88 [10:36] * Ineedhelp [webchat@c-98-222-52-70.hsd1.il.comcast.net] has joined #minecrafthelp
#89 [10:37] <franklin> i signed into same email on a new pc and it wants mke to buy it sgain
#90 [10:38] <Ineedhelp> I signed into my account after restarting my pc and i can only pay demo mode
#91 [10:38] <franklin> theres no herlper here rn
#92 [10:38] <Ineedhelp> oh
#93 [10:38] <franklin> yeah can you help me doe
#94 [10:39] <Ineedhelp> sorry no
#95 [10:39] <franklin> ok
#96 [10:40] <franklin> imma just wait here
#97 [10:46] <franklin> i wish i could just go on a support call
#98 [10:47] <franklin> that would be nice
#99 [10:48] <franklin> Andrio
#100 [10:48] * El [webchat@host86-185-250-240.range86-185.btcentralplus.com] has joined #minecrafthelp
#101 [10:49] <El> When I try and open the minecraft.dmg nothing happens?
#102 [10:49] <Greymagic27> franklin: Download the .msi from here: https://minecraft.net/en-us/download/alternative/
#103 [10:49] * franklin [webchat@c-69-251-29-186.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#104 [10:49] <El> Im mac not windows
#105 [10:50] <El> will it still work?
#106 [10:50] <Greymagic27> El: That message was fo Franklin, not you :P
#107 [10:50] <El> oh sorry
#108 [10:50] <Greymagic27> El: See if downloading the .dmg from there does anything different though
#109 [10:52] <El> its not, Its fully downloaded but when i click it nothing happens
#110 [10:53] <Greymagic27> El: Do you have any VPNs, Parental control software, AVs or firewalls active?
#111 [10:53] <El> Nope
#112 [10:54] <Greymagic27> El: Do you have any installed, that aren't currently active?
#113 [10:54] <El> Any other minecraft.dmg files>
#114 [10:55] <Greymagic27> El: That's the only one that I know of. Is the .dmg in your applications folder?
#115 [10:55] <El> Yes
#116 [10:56] <Greymagic27> I'm afraid I don't know enough about macs to help you further, sorry about that
#117 [10:56] <El> thats okay
#118 [10:58] * mepower1234 [webchat@71-139-35-181.lightspeed.lbcktx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#119 [11:09] * Summers [webchat@143.160.125.20] has joined #minecrafthelp
#120 [11:11] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#121 [11:12] <Summers> Hi, I tried running the program on mt computer but I am unable to play the game. I would like a refund due to the amount of time I tried running every possible solution. What are the steps I need to take to recieve a refund?
#122 [11:12] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#123 [11:15] * HeinzD [webchat@87-57-137-103-cable.dk.customer.tdc.net] has joined #minecrafthelp
#124 [11:18] <HeinzD> I bought the Minecraft XBOX and Windows 10 edition in Microsoft Store, but my son says it is not the correct version. He says that he needs the "real" PC version, which can only be played on PC. Prison and Freedom are not available. Have I bought the wrong product and what do I do?
#125 [11:33] * OhCarley [webchat@75.53.69.167] has joined #minecrafthelp
#126 [11:33] <OhCarley> I am getting an error number 9. It wont let me do anything
#127 [11:35] * OhCarley [webchat@75.53.69.167] has quit. (Client Quit)
#128 [11:38] * Rhys18 [webchat@2.31.125.236] has joined #minecrafthelp
#129 [11:38] <Rhys18> Good afternoon, I cannot log into my account
#130 [11:39] * OhCarley [webchat@75.53.69.167] has joined #minecrafthelp
#131 [11:39] <OhCarley> I am getting an error number 9 when trying to go onto minecraft. I am unable to do anything
#132 [12:12] * Alex2 [webchat@c-67-180-205-157.hsd1.ca.comcast.net] has joined #minecrafthelp
#133 [12:14] * Alex2 [webchat@c-67-180-205-157.hsd1.ca.comcast.net] has quit. (Client Quit)
#134 [13:24] * itzAlex5174 [webchat@dynamic-186-155-58-140.dynamic.etb.net.co] has joined #minecrafthelp
#135 [13:24] <itzAlex5174> hello
#136 [13:25] <itzAlex5174> i want to enter my account but it says try again later
#137 [13:27] * itzAlex5174 [webchat@dynamic-186-155-58-140.dynamic.etb.net.co] has joined #minecrafthelp
#138 [13:27] <itzAlex5174> hello i’d like to enter my account but it says try again later
#139 [13:27] <itzAlex5174> im playing in mobile with microsoft account and it would not connect to my
#140 [13:27] <itzAlex5174> minecraft
#141 [13:28] * itzAlex5174 [webchat@dynamic-186-155-58-140.dynamic.etb.net.co] has quit. (Client Quit)
#142 [14:11] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 378 seconds)
#143 [14:41] * kithU [webchat@94-210-145-52.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#144 [14:44] <kithU> Hello my name is mats and i have been running into a problem being unable to launch minecraft, or login. it has something to do with an error occuring whilst reaching authserver.mojang.com
#145 [14:44] * db3 [webchat@24.16.44.92] has joined #minecrafthelp
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#147 [14:53] * oHenriSkillz_ [webchat@201.17.91.237] has joined #minecrafthelp
#148 [14:53] <oHenriSkillz_> hi
#149 [14:58] * kieri [webchat@ip70-162-229-3.ph.ph.cox.net] has joined #minecrafthelp
#150 [14:59] * kieri [webchat@ip70-162-229-3.ph.ph.cox.net] has quit. (Client Quit)
#151 [15:04] * kithU [webchat@94-210-145-52.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#152 [15:09] * FIXNAMER [webchat@188.170.192.43] has joined #minecrafthelp
#153 [15:11] <FIXNAMER> при попытке подключиться к друзьям появляется окно"Для игры с друзьями необходимо подключится к WIFi .Играю на ПК через 3G модем .
#154 [15:13] * OmarIbrahim [webchat@s55945b75.adsl.online.nl] has joined #minecrafthelp
#155 [15:14] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#156 [15:16] <OmarIbrahim> Hello, i can not for some reason log in brcause for some reason it just does not want to work, it almost always either does not work, gives me a captcha and still does not work, or it says you guys are in ''''''''a bit of a backlog'''''''''. Can you please help??
#157 [15:22] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Ping timeout: 190 seconds)
#158 [15:26] * maz [webchat@0543016d.skybroadband.com] has joined #minecrafthelp
#159 [15:27] <maz> I am having trouble logging into my microsoft account because I want to play minecraft on my mac computer.
#160 [15:27] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#161 [15:28] * maz [webchat@0543016d.skybroadband.com] has quit. (Client Quit)
#162 [15:28] * OGBe4n [webchat@ool-457b4944.dyn.optonline.net] has joined #minecrafthelp
#163 [15:28] <OGBe4n> Hello i can not log in to minecraft launcher or minecraft.net through my pc but i can log in on all my other devices
#164 [15:54] <OmarIbrahim> Hello i can not log in to minecraft launcher or minecraft.net through my pc but i can log in on all my other devices
#165 [16:06] * FIXNAMER [webchat@188.170.192.43] has quit. (Quit: webchat.esper.net)
#166 [16:11] * philip [webchat@82-209-186-207.cust.bredband2.com] has joined #minecrafthelp
#167 [16:13] <philip> I just bought Minecraft Java Edition and right when i'm supposed to start up the game, then it loads to the end and then the game crashes.
#168 [16:16] * OmarIbrahim [webchat@s55945b75.adsl.online.nl] has quit. (Quit: webchat.esper.net)
#169 [16:18] <philip> Please help
#170 [16:18] <OGBe4n> im still waiting for the helper
#171 [16:20] <philip> I paid Money and the game dosen't work!
#172 [16:20] <OGBe4n> ive had the game for 8 years and it decides to stop letting me log in
#173 [16:22] <philip> why is no one helping us?
#174 [16:25] * philip [webchat@82-209-186-207.cust.bredband2.com] has quit. (Quit: webchat.esper.net)
#175 [16:30] * Jovi2112 [webchat@201-92-77-24.dsl.telesp.net.br] has joined #minecrafthelp
#176 [16:31] <Jovi2112> Hi! My account is already migrated and I am trying to change my password, because i don't remember. But when I click to send the request for password reset, the request does not reach my email. What should I do?
#177 [16:31] <Jovi2112> An important fact is that Mojang migrated my account without my request(my last username was Jovi2112) and the link Mojang gave to me does not work(http://help.mojang.com/). Thank you for the attention!
#178 [16:31] * Jovi2112 [webchat@201-92-77-24.dsl.telesp.net.br] has quit. (Client Quit)
#179 [16:36] * Minecrafter [webchat@45-19-109-255.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#180 [16:36] * Minecrafter [webchat@45-19-109-255.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#181 [16:40] * Mariomikester [webchat@d173-238-10-138.home4.cgocable.net] has joined #minecrafthelp
#182 [16:40] <Mariomikester> hello
#183 [16:51] * OGBe4n [webchat@ool-457b4944.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#184 [17:00] * WayToDoor [~WayToDoor@plex.api-d.com] has quit. (Quit: See you later :))
#185 [17:25] * WayToDoor [~WayToDoor@plex.api-d.com] has joined #minecrafthelp
#186 [18:57] * Lisa [webchat@50-38-56-154.csby.or.frontiernet.net] has joined #minecrafthelp
#187 [18:58] <Lisa> it wont let me log in at all
#188 [18:59] <Lisa> i put the correct things in
#189 [18:59] * Lisa [webchat@50-38-56-154.csby.or.frontiernet.net] has quit. (Client Quit)
#190 [19:01] * pixel [webchat@cpe-74-66-220-97.si.res.rr.com] has joined #minecrafthelp
#191 [19:04] <pixel> when I try to launch 1.8.9 or any other version I get the error "launching the game failed" and it says "unable to locate java runtime" but it says "operation completed successfully"
#192 [19:07] * EddieM2005 [webchat@pool-74-108-225-27.nycmny.fios.verizon.net] has joined #minecrafthelp
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#194 [20:35] * nll [webchat@96.125.245.147] has joined #minecrafthelp
#195 [20:35] <nll> help please
#196 [20:36] <nll> i go on a server and it kicks me out and says Internal Exception: java.io.IOException: Connection reset by peer
#197 [20:39] <nll> can someone help me please
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#199 [20:52] * pixel [webchat@cpe-74-66-220-97.si.res.rr.com] has quit. (Quit: webchat.esper.net)
#200 [21:01] * Moskau [webchat@32.212.180.220] has joined #minecrafthelp
#201 [21:01] <Moskau> what does io.netty.channel.abstractchannel$annotatedconnectionexception: Connection timed out: no further information
#202 [21:01] <Moskau> what does io.netty.channel.abstractchannel$annotatedconnectionexception: Connection timed out: no further information mean
#203 [21:02] * Moskau [webchat@32.212.180.220] has quit. (Client Quit)
#204 [21:05] * aaaa [webchat@66-196-11-169.dyn.grandenetworks.net] has joined #minecrafthelp
#205 [21:06] <aaaa> minecraft keeps crashing at the mojang screen and i dont know why
#206 [21:08] * aaaa [webchat@66-196-11-169.dyn.grandenetworks.net] has quit. (Client Quit)
#207 [22:09] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
#208 [22:10] * cristhian [webchat@181.60.130.0] has joined #minecrafthelp
#209 [22:11] <cristhian> Hello, sorry I have problems, make the payment and I would like to know how long it takes to get the bill, thanks
#210 [22:21] * Tsubasa [webchat@168.70.58.199] has joined #minecrafthelp
#211 [22:24] <cristhian> Hello, sorry I have problems, make the payment and I would like to know how long it takes to get the bill, thanks
#212 [22:28] <Tsubasa> Hi, I couldn't log in into my Minecraft Launcher and Minecraft.net. I typed in my login details into the launcher and it showed "login failed, invalid username or password", while I am 100000% sure that I typed my username and password correctly. I tried it on multiple pc, and they all show the same thing. When I try to log in into minecraft.net, p
#213 [22:28] <Tsubasa> ressing the log in button does nothing (what I mean by nothing is that it doesn't change color, it doesn't show any message, and nothing pops up). But, I succeed logging in into minecraft.net in my iPhone, and I could login in mojang.com. I sent a question in Customer Support, but it's been weeks and I haven't receive feedback from them.
#214 [22:29] <Andrio> cristhian, it should take minutes at most. Have you checked your spam folder?
#215 [22:30] <Andrio> ??> Tsubasa tools/HJT
#216 [22:30] <Mightyena> Tsubasa: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#217 [22:30] <Mightyena> Tsubasa: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#218 [22:32] <cristhian> Yes, it has been half an hour since I made the purchase, I have not received the thank you mail for the purchase or anything like that, but if it was discounted
#219 [22:32] <Andrio> cristhian, where did you buy the game from?
#220 [22:32] <Tsubasa> https://paste.ubuntu.com/p/hmKNyyQGmg/
#221 [22:33] <cristhian> I bought it by minecraft.net, with card
#222 [22:33] <Andrio> ??> Tsubasa info/MCLeaks
#223 [22:33] <Mightyena> Tsubasa: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#224 [22:33] <Mightyena> Tsubasa: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#225 [22:33] <Andrio> ??> Tsubasa win/hosts/edit
#226 [22:33] <Mightyena> Tsubasa: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#227 [22:33] <Mightyena> Tsubasa: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#228 [22:34] <Andrio> cristhian, you can try waiting an hour or so in case it will eventually go through.
#229 [22:34] <Andrio> cristhian, also can you log in at https://account.mojang.com/ ?
#230 [22:36] <Tsubasa> I opened the host file thing, what should I do next?
#231 [22:38] <cristhian> if you let me in but you don't sell me to make the purchase or anything, but if you discounted it
#232 [22:38] * BigBlock651 [webchat@181.58.232.197] has joined #minecrafthelp
#233 [22:38] <Andrio> Tsubasa, 'remove all entries containing mojang in your system's Host file'
#234 [22:38] <BigBlock651> hi
#235 [22:38] <Andrio> cristhian, sorry?
#236 [22:39] <BigBlock651> Hellp
#237 [22:39] <BigBlock651> Ok So
#238 [22:39] <BigBlock651> a long time before my nvidia drivers updated and my minecraft started bug
#239 [22:39] <Tsubasa> ok i did it
#240 [22:39] <BigBlock651> i got help but
#241 [22:39] <BigBlock651> it was somenthing with the jvm
#242 [22:39] <cristhian> if i can enter mojang
#243 [22:39] <Andrio> Tsubasa, did you change your password?
#244 [22:40] <Tsubasa> o
#245 [22:41] * Tsubasa [webchat@168.70.58.199] has joined #minecrafthelp
#246 [22:41] <BigBlock651> i need help with a minecraft bug that is java.langillegalexcpetion fail to child loop or somenthing like that
#247 [22:41] <Andrio> ??> BigBlock651 tools/HJT
#248 [22:41] <Mightyena> BigBlock651: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#249 [22:41] <Mightyena> BigBlock651: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#250 [22:41] <BigBlock651> ok
#251 [22:41] <Tsubasa> Do I change my password in mojang.com or minecraft.net?
#252 [22:42] <Andrio> Tsubasa, your Mojang account.
#253 [22:42] <Andrio> which is used on both sites
#254 [22:42] <Tsubasa> ok
#255 [22:43] <BigBlock651> https://paste.ubuntu.com/p/xV6chK3sTq/
#256 [22:43] <BigBlock651> it was somenthing with the jvm
#257 [22:44] <Tsubasa> I can finally log in now! Thanks a lot!
#258 [22:45] <Andrio> Tsubasa, no problem.
#259 [22:45] * Tsubasa [webchat@168.70.58.199] has quit. (Client Quit)
#260 [22:45] <Andrio> ??> BigBlock651 launcher/crash-log
#261 [22:45] <Mightyena> BigBlock651: We need to see your crash log, which is created after a crash.
#262 [22:45] <Mightyena> BigBlock651: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#263 [22:47] <BigBlock651> https://paste.ubuntu.com/p/rs77GnpzMT/
#264 [22:49] * cristhian [webchat@181.60.130.0] has quit. (Quit: webchat.esper.net)
#265 [22:50] <BigBlock651> it was like a code to put in the jvm
#266 [22:50] <BigBlock651> like xx....
#267 [22:50] <BigBlock651> =true somenthing like that
#268 [22:51] <Andrio> BigBlock651, does the same thing happen with vanilla 1.15.2?
#269 [22:51] <BigBlock651> i think yes it is like when i updated the nvidia drivers it happened
#270 [22:53] <Andrio> BigBlock651, was it -Djava.net.preferIPv4Stack=true ?
#271 [22:53] <BigBlock651> i think so
#272 [22:53] <BigBlock651> i dont remember
#273 [22:53] <Andrio> Could try that
#274 [22:53] <BigBlock651> somenthing like that let me try
#275 [22:54] <Andrio> BigBlock651, the crash seems to be network related though, and unrelated to video drivers
#276 [22:55] <BigBlock651> i dont know
#277 [22:55] <BigBlock651> i have like a version
#278 [22:55] <BigBlock651> that let me plays
#279 [22:55] <BigBlock651> i will send u the jvm
#280 [22:55] <Andrio> BigBlock651, which version is it?
#281 [22:55] <BigBlock651> -Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=32M -Djava.net.preferIPv4Stack=true
#282 [22:55] <BigBlock651> 1.14.4
#283 [22:55] <Andrio> Mhm
#284 [22:55] <Andrio> BigBlock651, you can try setting -Djava.net.preferIPv4Stack=true in other profiles.
#285 [22:56] <BigBlock651> ok
#286 [22:56] <BigBlock651> i did alredy and it didnt work
#287 [22:56] <BigBlock651> let me see
#288 [22:56] <BigBlock651> ohhhhh thank you
#289 [22:56] <Andrio> BigBlock651, your log shows that that option was not set
#290 [22:56] <Andrio> no problem
#291 [22:56] <BigBlock651> thx
#292 [23:20] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#293 [23:28] * NickName [webchat@c-98-223-73-219.hsd1.il.comcast.net] has joined #minecrafthelp
#294 [23:29] <NickName> Yooooo so my computer wont let my server load fully and its happened before because something was installed on it and I dont remember what it was
#295 [23:29] <NickName> help
#296 [23:31] <Andrio> NickName, what happens instead?
#297 [23:31] <NickName> it just says it cant load and it freezes
#298 [23:32] <Andrio> NickName, can you show me the log
#299 [23:32] <Andrio> ??> NickName paste
#300 [23:32] <Mightyena> NickName: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#301 [23:33] <NickName> what do you mean teh log
#302 [23:34] <Andrio> NickName, logs/latest.log
#303 [23:35] <NickName> where do i put it
#304 [23:38] <NickName> sorry im extremely noob
#305 [23:38] <Andrio> NickName, go to https://paste.ubuntu.com/ and post the contents there
#306 [23:38] <NickName> where do i find all the info to paste
#307 [23:39] <Andrio> NickName, there should be a logs folder with your server
#308 [23:39] <Andrio> NickName, post the latest.log file
#309 [23:40] <Andrio> NickName, then show the link the site takes you to.
#310 [23:43] <NickName> youre prolly gonna kill me but i still cant find it. It isnt just the servers its just the game itself i cant get into worlds or servers or even past the mojang screen
#311 [23:43] <Andrio> I'm probably going to kill me first.
#312 [23:44] <Andrio> NickName, ok, that might be different
#313 [23:44] <Andrio> NickName, what files are you looking at now?
#314 [23:44] <NickName> i feel that
#315 [23:45] <NickName> im just looking at the basic minecraft screen with the single player and multi player stuff
#316 [23:45] <Andrio> ah, ok
#317 [23:45] <Andrio> NickName, so, past the Mojang screen?
#318 [23:45] <NickName> yes
#319 [23:45] <Andrio> NickName, what happens when you try to enter a single player world?
#320 [23:46] <NickName> it gets stuck on building terrain and then i cant get out of it and i have to shut down my laptop
#321 [23:46] <Andrio> ??> NickName tools/HJT
#322 [23:46] <Mightyena> NickName: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#323 [23:46] <Mightyena> NickName: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#324 [23:48] <NickName> what do i put in poster
#325 [23:49] * Scotthew [webchat@199.30.222.136] has joined #minecrafthelp
#326 [23:50] <Scotthew> im just wondering how to change the age on my account im 30 years old and my account is saying im 11 i cant join any realms or anything
#327 [23:51] * Scotthew [webchat@199.30.222.136] has quit. (Client Quit)
#328 [23:51] * Tails_Era [webchat@98.7.8.71] has joined #minecrafthelp
#329 [23:51] <Tails_Era> Hi!
#330 [23:51] <NickName> i didnt get a ling
#331 [23:51] <Tails_Era> Im looking to find a Minecraft Launcher that will work on Mac OS 10.6.8.
#332 [23:51] <NickName> link***
#333 [23:53] <Tails_Era> Its a 2007 Poly Carb With its Base Specks, altough I am Upgrading it into 2GB Later.
#334 [23:56] <Andrio> NickName, put a name there
#335 [23:56] <NickName> i did and i got a bunch of text
#336 [23:56] <Andrio> NickName, show me the link to that page; F6 should highlight it for you
#337 [23:57] <NickName> https://paste.ubuntu.com/p/KHjh4J4qkX/
#338 [23:57] <NickName> im dumb i thought it was gonna come up with a link
#339 [23:57] <Andrio> NickName, remove PremierOpinion
#340 [23:57] <Andrio> ??> NickName AV/ADWCleaner
#341 [23:57] <Mightyena> NickName: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#342 [23:57] <Mightyena> NickName: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#343 [23:58] <Tails_Era> Im looking to find a Minecraft Launcher that will work on Mac OS 10.6.8.
#344 [23:58] <Tails_Era> Its a 2007 Poly Carb With its Base Specks, altough I am Upgrading it into 2GB Later.
#345 [23:58] <Tails_Era> Im looking to find a Minecraft Launcher that will work on Mac OS 10.6.8.
#346 [23:58] <Tails_Era> Its a 2007 Poly Carb With its Base Specks, altough I am Upgrading it into 2GB Later.
#347 [23:58] <Andrio> Tails_Era, don
#348 [23:58] * NickName [webchat@c-98-223-73-219.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#349 [23:59] <Tails_Era> sorry I didnt see it send
#350 [23:59] <Andrio> Tails_Era, don't flood the channel please. people will answer when they can
#351 [23:59] <Andrio> I don't really know Macs,so
#352 [23:59] <Tails_Era> oh.
#353 [23:59] <Tails_Era> Im just Looking for a version that can support my Mac and Login to my account.