#MinecraftHelp > 2020-02-02
#1 [00:00] <Tails_Era> I tryed outsorcing but I just got very old versions that claim to run it.
#2 [00:00] <Andrio> Tails_Era, go to https://minecraft.net/download/alternative and try the Mac launcher; if that doesn't work, try the Other Linux one
#3 [00:00] <Tails_Era> ok. Thanks! I will report Back ASAP.
#4 [00:02] <Tails_Era> It Says I Need 10.9 (Lion) or Later.
#5 [00:02] <Andrio> Ah, ok
#6 [00:03] <Tails_Era> Lion requires 4GB of Ram i think, and I have heard that it is possible to do it with my 2 I am Installing, but Ive been told it can slow the Mac Down Right Now.
#7 [00:04] * NickName [webchat@c-98-223-73-219.hsd1.il.comcast.net] has joined #minecrafthelp
#8 [00:04] <NickName> Im back
#9 [00:04] <NickName> it did its thingy
#10 [00:05] <Andrio> NickName, see if the game works now
#11 [00:05] <NickName> bet
#12 [00:06] <NickName> YESSSSS IT WORKS THANK YOU SO MUCH
#13 [00:06] <NickName> ILL GIVE YOU MY LEFT TESTY
#14 [00:09] <Andrio> Please don't..
#15 [00:10] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Remote host closed the connection)
#16 [00:25] * Tails_Era [webchat@98.7.8.71] has quit. (Quit: webchat.esper.net)
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#18 [00:39] * Mr__TumTum [webchat@139.180.29.167] has joined #minecrafthelp
#19 [00:40] <Mr__TumTum> Hi, im having a problem connecting to my own minecraft server
#20 [00:40] <Andrio> Mr__TumTum, what problem?
#21 [00:41] <Mr__TumTum> i bought a server off of mcprohosting for me and my friends. It worked fine for 3 days but now when I try to load in, the cuncks all load really slow then once they all load, i get the error Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host. Im the only one with this problem as my friends can sti
#22 [00:41] <Mr__TumTum> ll log on and play.
#23 [00:42] <Mr__TumTum> ive uninstalled minecraft and video drivers, tried everything i could find on youtube related to this problem but nothing is working
#24 [00:50] <Mr__TumTum> do you have any suggestions?
#25 [00:55] <Andrio> Mr__TumTum, can you access the server logs?
#26 [00:56] <Mr__TumTum> How do you do that? I can access the console and see all the activity if thats what you mean
#27 [01:02] * Vid531 [webchat@barion1858w-lp140-03-174-94-34-187.dsl.bell.ca] has joined #minecrafthelp
#28 [01:02] <Andrio> Mr__TumTum, what happens there when you try to connect?
#29 [01:03] * Vid531 [webchat@barion1858w-lp140-03-174-94-34-187.dsl.bell.ca] has quit. (Client Quit)
#30 [01:04] <Mr__TumTum> The console says I connect and disconnect like everyone else but I get forced out with that error, its really frustrating because ive put lots of time into the server and all my friends can still play it
#31 [01:04] <Andrio> Mr__TumTum, what happens on your client when you try to connect?
#32 [01:05] <Andrio> Mr__TumTum, are you sure you have the right version of the game? Are you using mods?
#33 [01:06] <Mr__TumTum> yes i have the right version and its just vanilla minecraft. When i try to connect, the chunks dont load for about 20 seconds, then i can walk around but my inventory is empty and i cannot interact with anything, then i get kicked with that message
#34 [01:10] * NickName [webchat@c-98-223-73-219.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#35 [01:12] <Andrio> ??> Mr__TumTum tools/HJT
#36 [01:12] <Mightyena> Mr__TumTum: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#37 [01:12] <Mightyena> Mr__TumTum: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#38 [01:56] * Chad008 [webchat@88-112-72-171.elisa-laajakaista.fi] has joined #minecrafthelp
#39 [01:59] <Chad008> Whenever I try to open the game it freezes once the loading bar reaches about 80% on the loading screen. If I try to do anything the game becomes (not responding) and I return to the launcher where it just says the game crashed. I tried uninstalling and installing the game again but it didn't fix the issue. What should I do?
#40 [02:00] <Chad008> Java edition
#41 [02:02] <Andrio> ??> Chad008 tools/HJT
#42 [02:02] <Mightyena> Chad008: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#43 [02:02] <Mightyena> Chad008: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#44 [02:07] <Chad008> https://paste.ubuntu.com/p/hGdpDfbSTv/
#45 [02:09] <Andrio> Chad008, remove PremierOpinion:
#46 [02:09] <Andrio> ??> Chad008 AV/ADWCleaner
#47 [02:09] <Mightyena> Chad008: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#48 [02:09] <Mightyena> Chad008: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#49 [02:11] * need_help [webchat@107-132-186-177.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#50 [02:12] <need_help> minecraft will load about 75% then crash
#51 [02:12] <need_help> no hacks no mods
#52 [02:12] <need_help> have uninstalled and reinstalled the game still happens
#53 [02:13] * Chad008 [webchat@88-112-72-171.elisa-laajakaista.fi] has joined #minecrafthelp
#54 [02:13] <Chad008> I restarted my computer now.
#55 [02:19] <Andrio> Chad008, does the game work now?
#56 [02:19] <Andrio> ??> need_help tools/HJT
#57 [02:19] <Mightyena> need_help: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#58 [02:19] <Mightyena> need_help: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#59 [02:21] <Chad008> Yes it does. Thank you very much for the help! <3
#60 [02:22] <Andrio> Chad008, no problem
#61 [02:23] <need_help> https://paste.ubuntu.com/p/fxYRnrYSh6/
#62 [02:24] * peeping__creeper [webchat@116-240-135-229.sta.dodo.net.au] has joined #minecrafthelp
#63 [02:25] <Andrio> need_help, remove PremierOpinion:
#64 [02:25] <Andrio> ??> need_help AV/ADWCleaner
#65 [02:25] <Mightyena> need_help: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#66 [02:25] <Mightyena> need_help: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#68 [02:35] * need_help [webchat@107-132-186-177.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#69 [02:35] <need_help> pc has been restarted lads
#70 [02:38] <need_help> :)
#71 [02:44] <Andrio> need_help, see if the game works now
#72 [02:45] <need_help> you are god thank you so much king
#73 [02:54] <Andrio> 👼🏻
#74 [03:04] * Lewo_1964 [webchat@5.77.253.188] has joined #minecrafthelp
#75 [03:07] <Lewo_1964> So i'm trying to log into my minecraft account and it doesn't log. I've tried changing the password and stuff and it doesn't work. At first i had to re-log several times until it would let me log in, but now it doesn't work at all. I tried looking at faq and didn't find anything similar.
#76 [03:21] * MJS00 [webchat@110.13.204.218] has joined #minecrafthelp
#77 [03:21] <MJS00> hello
#78 [03:22] <MJS00> i've restarted my computer because it was too slow, and when i turned minecraft, all of my worlds were gone.
#79 [03:22] <MJS00> is there any ways to restore it back?
#80 [03:22] <MJS00> :(
#81 [03:33] * Daniel [webchat@25-202-171-217.bb.monsternett.net] has joined #minecrafthelp
#82 [03:33] * Daniel is now known as Guest9396
#83 [03:34] <Guest9396> Hi, i have just purchased minecraft master edition for windows 10. My son really want to mod the game, how is that possible?
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#85 [04:04] * Chad008 [webchat@88-112-72-171.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#86 [04:08] * ToFi987 [webchat@nat-155-140.dragon.cz] has joined #minecrafthelp
#87 [04:08] <ToFi987> Hello, i have small problem.
#88 [04:09] <ToFi987> On 29.1.2020 I changed my username by mistake, but now I can not return it (I have to wait 30 days) you could not give it back to me as it was originally on ToFi789? Thank you.
#89 [04:22] * Zainalig82 [webchat@host109-158-189-13.range109-158.btcentralplus.com] has joined #minecrafthelp
#90 [04:23] <Zainalig82> Hi, I can't login to minecraft.net or the minecraft launcher
#91 [04:31] * Guest9396 [webchat@25-202-171-217.bb.monsternett.net] has quit. (Quit: webchat.esper.net)
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#93 [06:17] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#94 [06:40] * Soulzy [webchat@101.174.47.150] has joined #minecrafthelp
#95 [06:40] <Soulzy> java.lang.OutOfMemoryError: GC overhead limit exceeded comes up when i load minecraft
#96 [07:43] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#97 [08:20] * ADAMSMALLDANK [webchat@pl53853.ag1001.nttpc.ne.jp] has joined #minecrafthelp
#98 [08:20] <ADAMSMALLDANK> Hi
#99 [08:20] <ADAMSMALLDANK> I forgot my minecraft account's secret questions and i no longer have access to my email
#100 [08:20] <ADAMSMALLDANK> what do i do
#101 [08:20] <ADAMSMALLDANK> pls help
#102 [08:21] <ADAMSMALLDANK> who do i need to contact to fix this problem?
#103 [09:24] * luckypicklesyt [webchat@cpe-24-74-121-124.carolina.res.rr.com] has joined #minecrafthelp
#104 [09:25] <luckypicklesyt> mods wont work in my mc world
#105 [09:28] * luckypicklesyt [webchat@cpe-24-74-121-124.carolina.res.rr.com] has joined #minecrafthelp
#106 [09:28] <luckypicklesyt> sighs
#107 [09:30] <luckypicklesyt> my mods wont work in my Minecraft world
#108 [09:30] <luckypicklesyt> why won't they
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#110 [10:31] * trish [webchat@108-74-112-12.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#111 [10:32] <trish> getting error Invalid Drive : E: drive
#112 [10:34] * trish [webchat@108-74-112-12.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#113 [10:39] * kuni [webchat@ip187-233-209-87.adsl2.static.versatel.nl] has joined #minecrafthelp
#114 [10:41] <kuni> hi i bought the wrong minecraft version and requested a refund within the hour of figuring out i had done so. I bought my version trough minecrafts website so i got the java version. However its been 4 days of silence from them. what now?
#115 [10:42] <Greymagic27> kuni: Hey. Right now Mojang are working on a 1-2 months worth of backlog so it could be a while before you hear back.
#116 [10:43] <kuni> oh no.... i realy need that money back :(
#117 [10:45] * Memo [webchat@ip-37-201-199-19.hsi13.unitymediagroup.de] has joined #minecrafthelp
#118 [10:48] <Memo> So hello, I had a Minecraft account a long time ago and played with it at the end of 2019. Since then I can´t log in anymore and if I want to reset my password it doesn´t send an email. Another thing is that I don´t have any Mojang email anymore.
#119 [10:49] <Greymagic27> ??> Memo account/send-email
#120 [10:49] <Mightyena> Memo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
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#122 [10:54] * BobyFresh [webchat@c-75-72-101-133.hsd1.mn.comcast.net] has joined #minecrafthelp
#123 [10:55] <BobyFresh> I'm just now redownloading Minecraft after not playing for a year or so and when I log into my account online it's trying to force me to rebuy the game all over again. Any idea why this happens? Or who I can contact for help on this issue. I submitted a request about a week ago but still no response.
#124 [10:56] <Greymagic27> BobyFresh: Hey. You'll need to wait for a reply from Mojang. Right now they have a backlog of around 1-2 months
#125 [10:57] <BobyFresh> and the only way to contact them is through email? Maybe a support phone number or something?
#126 [10:57] <Greymagic27> BobyFresh: There's no number I'm afraid. Just the email.
#127 [10:57] <BobyFresh> dang that's a little aggravating, alright, thanks for your help
#128 [11:06] * Pastyzzz [webchat@S0106f0f249614663.cg.shawcable.net] has joined #minecrafthelp
#129 [11:07] <Pastyzzz> The launcher would not let me log in with my e-mail and password. I Clicked forgot password and input my e-mail but no reset link was set. I did check the spam folders and there was nothing there as well. I submitted a support request (232978) four days ago with no response. Any Ideas?
#130 [11:08] <Greymagic27> Pastyzzz: Hey. I'd like to make sure nothing on your PC could be stopping you from logging in, such as a VPN.
#131 [11:08] <Greymagic27> ??> Pastyzzz tools/hjt
#132 [11:08] <Mightyena> Pastyzzz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#133 [11:08] <Mightyena> Pastyzzz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#134 [11:11] <Pastyzzz> https://paste.ubuntu.com/p/mFt4JdXJKJ/
#135 [11:12] <Greymagic27> ??> Pastyzzz av/adwcleaner
#136 [11:12] <Mightyena> Pastyzzz: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#137 [11:12] <Mightyena> Pastyzzz: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#138 [11:17] * Pastyzzz [webchat@S0106f0f249614663.cg.shawcable.net] has joined #minecrafthelp
#139 [11:17] <Pastyzzz> Malwarebytes complete
#140 [11:18] <Greymagic27> Pastyzzz: Alright. Try logging in now.
#141 [11:18] <Greymagic27> If that still doesn't work, you'll need to wait for a reply from mojang
#142 [11:18] <Pastyzzz> thank you
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#146 [12:30] * ohkatewow [webchat@88.208.16.80] has joined #minecrafthelp
#147 [12:31] <ohkatewow> Hi there! What is happening to your purchase processes? Unable to buy a game. Tried with different accounts, different cards and on different devices.
#148 [12:32] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#149 [12:33] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#150 [12:33] <ohkatewow> For API it is all 200, but card transaction refuses
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#152 [12:49] * Supercraft [webchat@50-39-202-195.bvtn.or.frontiernet.net] has joined #minecrafthelp
#153 [12:51] <Supercraft> I need help with my game, It wont load past the mojang loading screen. it will load 80% and stop working, then it would crash. I tried unistaling and re-instaling. repairing, and restarting my computer but it wont work. it started yesturday afternoon and it was working in the morning. I dont know what to do, please help.
#154 [12:52] <Supercraft> #minecrafthelp
#155 [12:53] <Supercraft> and no, it is not modded and has no mods installed.
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#158 [13:12] * mike8 [webchat@cpc89914-warr7-2-0-cust202.1-1.cable.virginm.net] has joined #minecrafthelp
#159 [13:14] <mike8> hi it has been a long time since i have used Minecraft on PC and I cant remember my used name and i need it to merge with mojang acount thanks
#160 [13:28] * cookies [webchat@c-75-74-104-208.hsd1.fl.comcast.net] has joined #minecrafthelp
#161 [13:28] <cookies> hello?
#162 [13:29] <cookies> does anyone know anything about using Twitch launcher for custom Minecraft?
#163 [13:30] <Supercraft> I did find somthing, for some reason the laucher is running after you choose launch which is stopping it from loading in. So I used end task on the launcher and suddenly it loaded.
#164 [13:33] <cookies> my biggest issue is that when I start to map, I am using the journey mad with world edit, it will run for a few minutes and then start to lag and at night it doesnt map very well.
#165 [13:34] <cookies> After that lag begins.... it will pause a lot or not respond even if it shift to an activity
#166 [13:39] * Supercraft [webchat@50-39-202-195.bvtn.or.frontiernet.net] has quit. (Quit: webchat.esper.net)
#167 [13:45] * Riley [webchat@47.41.145.14] has joined #minecrafthelp
#168 [13:45] <Greymagic27> ??> cookies mods
#169 [13:45] <Mightyena> cookies: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#170 [13:45] <Mightyena> cookies: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#171 [13:46] <Riley> how do i log in if I dont remeber my old email but have the username and password
#172 [13:46] <Greymagic27> ??> Riley account/send-email
#173 [13:46] <Mightyena> Riley: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#174 [13:48] <Riley> where do i find my transaction id
#175 [13:48] <Greymagic27> ??> Riley account/trans-id
#176 [13:48] <Mightyena> Riley: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#177 [13:49] <Riley> ok thank u
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#179 [14:00] * OverSaints [webchat@71-38-122-190.lsv2.qwest.net] has joined #minecrafthelp
#180 [14:01] <OverSaints> I have my password and everything right, but it wont log in, Im on windows 10
#181 [14:02] * OverSaints [webchat@71-38-122-190.lsv2.qwest.net] has quit. (Client Quit)
#182 [14:21] <cookies> ahhhh yeah..... reddit doesnt really know a lot either. Funny thing is that the Twitch sends us to Mojang for issues. ok.... well thanks then.
#183 [15:06] * Rob19 [webchat@50.205.73.1] has joined #minecrafthelp
#184 [15:06] <Rob19> Hey my game crashed and im not sure what to do
#185 [15:07] * Mark [webchat@47-34-205-116.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#186 [15:08] <Mark> I'm trying to open the Minecraft installer but it keeps saying "invalide drive E:/"
#187 [15:08] * Rob19 [webchat@50.205.73.1] has quit. (Client Quit)
#188 [15:10] * Rob19 [webchat@50.205.73.1] has joined #minecrafthelp
#189 [15:10] <Rob19> I accidentaly closed the browser but my game keeps crashing when I try to start it
#190 [15:11] <Mark> I had the game installed before. I tried reinstalling it after I had some of my pc parts replaced. I set my harddrive from E: to D: and now I'm recieving this issue
#191 [15:17] * Mark [webchat@47-34-205-116.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
#192 [15:28] * Vlad_Next_3 [webchat@193.239.234.226] has joined #minecrafthelp
#193 [15:28] <Vlad_Next_3> hi
#194 [15:29] <Vlad_Next_3> my account was stolen i dont logg many years but i know my old mail nick and old password can you help me but it was too many years ago and i cant find my transaction id
#195 [16:05] * ludwig [webchat@ip135.norrskenet.riksnet.nu] has joined #minecrafthelp
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#197 [16:19] * DatDJFireEndo [webchat@96-18-249-202.cpe.sparklight.net] has joined #minecrafthelp
#198 [16:23] <DatDJFireEndo> i wanted to play some vanilla 1.12.2 earlier, and it did not launch. i ran it again and checked through the output log and i have the crash log here: https://pastebin.com/aTkaMKJJ
#199 [16:25] <DatDJFireEndo> i tried a trick by creating a new instance, as vanilla (im running mods on the main instance) and it didn't seem to work
#200 [16:28] <DatDJFireEndo> also, does anyone have a link to the modded help chat?
#201 [16:36] * Succulentwee [webchat@glphon2249w-grc-01-65-92-116-243.dsl.bell.ca] has joined #minecrafthelp
#202 [16:36] <Succulentwee> can you guys fix this error? Internal Exception: java.io.IOException: An existing connection was forcibly closed
#203 [16:37] <Succulentwee> k
#204 [16:53] * Bela [webchat@64.189.45.236] has joined #minecrafthelp
#205 [16:55] <Bela> I am having trouble connecting to another person's LAN. I believe it may have something to do with the firewall. We have tried several things but none have worked.
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#209 [17:05] <srikar> im unable to login in my minecraft launcher
#210 [17:05] <srikar> it said incorrect email or password
#211 [17:06] <blue_wolf> I made an account and clicked verify and nothing happened
#212 [17:07] <blue_wolf> I cannot make another account or use this one.
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#217 [18:16] <cal> password change email isnt going through
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#220 [18:21] <Carson> I dont remember my secruity questions
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#227 [21:09] <rilgames> hello! i am having issues with one of my minecraft saves.
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