#1 [00:14] <Zackary> I apologize if I don't reply right away when you get to me, its super late at night atm
#2 [00:50] * Ryguyry545_ [webchat@185.175.32.177] has joined #minecrafthelp
#3 [00:50] <Ryguyry545_> Hello
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#6 [00:52] <Ryguyry545_> hello what is happening when i try to log in to minecraft.net it doesnt let me (the log in button disabled)
#7 [00:53] <Ryguyry545_> and when i try to connect to play.skycade.net it says "not authenticatod with minecraft.net"
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#9 [01:14] * PR [webchat@98.121.184.169] has joined #minecrafthelp
#10 [01:15] <PR> can't log in, don't remember verification answers
#11 [02:00] * Jon [webchat@d-72-28-177-58.sc.cpe.atlanticbb.net] has quit. (Quit: webchat.esper.net)
#12 [03:03] * ialexlivei [webchat@74.red-88-12-12.staticip.rima-tde.net] has joined #minecrafthelp
#13 [03:09] <ialexlivei> Hello very good, I have a problem create my minecraft account will do something more than 2 years with an email that I had not used for a long time.The problem is that today I decided to play again and I had the problem that I did not I remembered the password, and the worst thing I can not recover my account by email because as I mentioned before
#14 [03:09] <ialexlivei> is a very old email and that I have not used for a long time. In short I know the email but the password does not and I do not It is possible to access the email because I do not remember the email password. If you can give me a solution, I would be very grateful.
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#17 [03:21] <Viksutin> I bought minecraft Java version in 2018. It was removed from my account without explanation two months ago. I've raised two tickets, and both have returned "You can now redeem a Windows 10 code!" because apparently according to the system I own the Java version. Except I apparently don't.
#18 [03:22] <Viksutin> Am I left with resorting to social media huff or does it look like I have a valid reason for a refund?
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#21 [04:15] * duper51 [webchat@47-215-130-31.flagcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#22 [04:16] <duper51> Was the option to set a custom log location removed in the latest launcher?
#23 [04:44] * Anx [webchat@90.175.112.211] has joined #minecrafthelp
#24 [04:45] <Anx> Hi, I bought the game but it didn't dowload
#25 [04:45] <Anx> but I have been charged
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#27 [05:52] * ialexlivei [webchat@74.red-88-12-12.staticip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#28 [05:52] * ialexlivei [webchat@74.red-88-12-12.staticip.rima-tde.net] has quit. (Quit: webchat.esper.net)
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#31 [06:56] <Hookage> Hello
#32 [06:57] <Hookage> because an error of payment, y paid the java edition twice and getting no game
#33 [06:57] <Hookage> no email confirmation
#34 [06:57] <Hookage> no nothing
#35 [06:57] <Hookage> but my money goes
#36 [06:58] <Hookage> i want one refund
#37 [06:58] <Hookage> and one java edition game
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#41 [07:26] * Joseph [webchat@5.151.176.129] has joined #minecrafthelp
#42 [07:26] <Joseph> Hello
#43 [07:26] <Joseph> I need help with an account login issue
#44 [07:27] <Joseph> The issue I have with my account is that I have tried to log into my account but none of the passwords I have tried are working.
#45 [07:27] <Joseph> I have sent a password reset request, but I haven't had anything sent to the email which my account is set to. I did make an email transfer of the account some time ago, but I don't know whether the account is still updated to that email.
#46 [07:39] * SpiderMuffin [webchat@cblmdm72-240-210-195.buckeyecom.net] has joined #minecrafthelp
#47 [07:39] <SpiderMuffin> Hello
#48 [07:40] * frymaster [~frymaster@185.251.226.40] has joined #minecrafthelp
#49 [07:40] <SpiderMuffin> Im having this problem where It says to restart my game and launcher everytime but when i open the launcher it logs me out and then when i log in it says to restart it again.
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#51 [07:51] * Juves [webchat@80.149.125.229] has joined #minecrafthelp
#52 [07:51] <Juves> I cant log in with my contactdates
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#56 [08:55] * Hainzlmaennchen [webchat@HSI-KBW-078-043-040-029.hsi4.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#57 [08:56] <Hainzlmaennchen> I have changed my name from DennyonWiiU to Hainzlmaennchen, but it will not show in game so I can't connect to servers
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#60 [10:25] * Eyal [webchat@93-173-233-119.bb.netvision.net.il] has joined #minecrafthelp
#61 [10:27] <Eyal> Hi my email is eyal.novick@gmail.com . i cant reset my password, i cant get reset mail
#62 [10:28] <Eyal> It says i have an account but i cant recive any mail when im asking to reset password
#63 [10:59] * Nut [webchat@h240.67.91.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#64 [11:00] <Nut> my game isnt even starting after several attempts including reinstalling the game
#65 [11:00] * Nut [webchat@h240.67.91.75.dynamic.ip.windstream.net] has quit. (Client Quit)
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#67 [11:31] * LauraRV23 [webchat@108.pool85-49-193.dynamic.orange.es] has joined #minecrafthelp
#68 [11:32] <LauraRV23> He tenido problemas a la hora de realizar el pago, he metido mi numero de tarjeta de crédito y mojang ha cogido el dinero pero en mi cuenta sigue apareciendo que no he comprado el juego
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#72 [12:11] <Fen> Hey so my Minecraft is having problems opening. I am able to log in to and open the launcher, but when I try to start the game, it only loads to a certain point and then freezes. I've tried waiting for up to 5 minutes, but nothing happens, so I have to force-quit the game. Would this be due to corrupted files, or is something else happening?
#73 [12:21] * knu [~knu@v055125.ppp.asahi-net.or.jp] has joined #minecrafthelp
#74 [12:59] * Kbkang [webchat@194-118-51-156.adsl.highway.telekom.at] has joined #minecrafthelp
#75 [13:00] <Kbkang> Hello everyone, i noticed that monster spawners only spawn passive mobs when i place them is this normal?
#76 [13:01] <Kbkang> i used to be able to place whatever spawn egg in them and they would spawn the mobs
#77 [13:13] * zqx [webchat@CPE0c473d32d083-CM0c473d32d080.cpe.net.cable.rogers.com] has joined #minecrafthelp
#78 [13:14] <zqx> When I open the minecraft launcher I enter my gmail and password hit enter and it says "Sorry! Make sure you are online and try again."
#79 [13:23] * Eyal [webchat@93-173-233-119.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#80 [13:48] * ODYBLAKE [webchat@8.45.203.77.rev.sfr.net] has joined #minecrafthelp
#81 [13:50] <ODYBLAKE> hi, I changed my computer and I download Minecraft Java edition BUT I can't download windows 10 (bedrock) edition, the site wants me to pay again... I don't understand why
#82 [13:53] * J0 [webchat@cpc76124-clif11-2-0-cust570.12-4.cable.virginm.net] has joined #minecrafthelp
#83 [13:54] <J0> I have just purchased Minecraft, installed the launcher and everytime I go to login it says 'invalid username or password' I am definitely inputting the correct username and password
#84 [14:10] * zqx [webchat@CPE0c473d32d083-CM0c473d32d080.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#85 [14:45] * David [webchat@host-37-190-162-135.dynamic.mm.pl] has joined #minecrafthelp
#86 [14:52] <David> https://paste.gg/p/anonymous/347a14ec188c482297a3c1e05156a888
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#89 [15:27] <Kbkang> Hello everyone, i noticed that monster spawners only spawn passive mobs when i place them is this normal? I used to be able to place whatever spawn egg in them and they would spawn the mobs
#90 [15:36] * robit [webchat@66-7-125-59.static.ip.veracitynetworks.com] has joined #minecrafthelp
#91 [15:38] * James [webchat@pool-108-46-248-129.nycmny.fios.verizon.net] has joined #minecrafthelp
#92 [15:39] <robit> hi i bought i minecraft account from a friend but when i try to edit things on the website it comes up as a identity issue
#93 [15:39] <James> hi I have tried multiple times logging into minecraft.net and it says my credentials are invalid even though I never changed them
#94 [15:53] * robit [webchat@66-7-125-59.static.ip.veracitynetworks.com] has quit. (Quit: webchat.esper.net)
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#96 [16:04] <Dae> Hi I try to load up minecraft and get stuck on the mojang splash screen is there anything i can do to help this?
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#103 [17:57] <dollface> how can i get a refund
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#107 [18:19] <BreadStix> Hello, after the 1.15 update my game has been lagging way too much. I typically could get a smooth 144fps while playing on previous versions of the game. Now the game is full of stutter, lag and slowdown even on horribly low settings. I can't find any methods that fix these issues.
#108 [18:19] <BreadStix> Hello, after the 1.15 update my game has been lagging way too much. I typically could get a smooth 144fps while playing on previous versions of the game. Now the game is full of stutter, lag and slowdown even on horribly low settings. I can't find any methods that fix these issues.
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#111 [18:41] <CMR> hello I have recieved the error Failed to download file.
#112 [18:41] <CMR> Name: ba_ru.json when trying to run the new snapshot. I don't have any of the incompatable software installed and minecraft was working fine a few weeks ago, nothing has changed other than the new snapshot.
#113 [19:45] * melisa [webchat@c-73-28-196-95.hsd1.fl.comcast.net] has joined #minecrafthelp
#114 [19:48] * elmo [webchat@c-73-247-253-17.hsd1.il.comcast.net] has joined #minecrafthelp
#115 [19:50] <melisa> I bought minecraft at best buy, the card with the activation code. I bought the controller the best buy guy said to buy. Registered, created an account, go to play the game and there's only options to use a keyboard to move around. My controller is a steelseries stratus duo. Can connect using bluetooth, wireless or USB. I just can't figure out
#116 [19:50] <melisa> how to remove the keyboard setting on the game.
#117 [20:21] * melisa [webchat@c-73-28-196-95.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#118 [20:23] * jemriah [webchat@180.222.164.227] has joined #minecrafthelp
#119 [20:23] <jemriah> Hi
#120 [20:24] <jemriah> i've been playing minecraft for a long time on the ps4 and my brother let me use his guest account (he has 3 accounts) so that we could play together
#121 [20:24] <jemriah> I went from my computer to a Mac and logged in to the same user but when i joined the server i had no items and no experience
#122 [20:25] <jemriah> i played for a couple of hours and then logged into the PC and now i constantly swap (each time i log in) between the level 15 account and my original account
#123 [20:26] <jemriah> any idea how to delete that second account?
#124 [20:26] <jemriah> i've tried googling but it's all people asking "how to play minecraft with only 1 account" tutorials
#125 [20:30] * jemriah9 [webchat@180.222.164.227] has joined #minecrafthelp
#126 [20:32] <jemriah9> Hi i played a few hours on a pc then I went from my computer to a Mac and logged in to the same user but when i joined the server i had no items and no experience.. i played for a couple of hours and then logged into the PC and now i constantly swap (each time i log in) between the level 15 account and my original account. any idea how to delete th
#127 [20:32] <jemriah9> at second account?
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#130 [20:35] <jemriah9> ive been trying to get help by googling but i just keep finding tutorials for 2 people playing on 1 account
#131 [20:38] * elmo [webchat@c-73-247-253-17.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
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#133 [23:57] * Xures [webchat@c-98-210-52-63.hsd1.ca.comcast.net] has joined #minecrafthelp
#134 [23:57] <Xures> hello