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#7 [04:19] * Calycamb [webchat@87.pool85-63-82.static.orange.es] has joined #minecrafthelp
#8 [04:19] <Calycamb> Hello / Hola
#9 [04:19] <Calycamb> I can´t join in mi minecraft/mojang account
#10 [04:20] <Danish> Calycamb Hello, can you go into detail? What kind of error are you getting?
#11 [04:21] <Danish> Does it say that the password or email is wrong?
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#16 [05:22] * Jeremiah [webchat@ip-89-234-79-4.lmk.metro.digiweb.ie] has joined #minecrafthelp
#17 [05:23] <Jeremiah> Hi, issue with my account for a few weeks. Cannot connect to marketplace, error code 9?
#18 [05:25] * Jeremiah [webchat@ip-89-234-79-4.lmk.metro.digiweb.ie] has quit. (Client Quit)
#19 [06:37] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#20 [06:38] * beau [webchat@cpc94372-ward12-2-0-cust100.10-2.cable.virginm.net] has joined #minecrafthelp
#21 [06:38] <beau> hello, how do i become
#22 [06:39] <beau> how do i become a store creator?
#23 [06:40] * beau [webchat@cpc94372-ward12-2-0-cust100.10-2.cable.virginm.net] has quit. (Client Quit)
#24 [06:54] * NaughtyWife [webchat@109.164.104.69] has joined #minecrafthelp
#25 [06:55] <NaughtyWife> Hello, ive sent months ago ticket , for lemme claim back my account. But no reply. Like how can it take so long. I dont remmeber my password and when i try to reset it with the email nothing happens. already tried everything even contatcting you guys with a bran new ticket. I wrote it at december like what the hell.
#26 [07:01] * kouky204 [webchat@85.163.8.147] has joined #minecrafthelp
#27 [07:02] * jocke [webchat@94.234.52.222] has joined #minecrafthelp
#28 [07:03] <kouky204> i bought new pc and im trying to download minecraft now, but i have an error 404
#29 [07:04] <kouky204> what i should do with it?
#30 [07:06] <jocke> hi, i need help with my mineceaft game. when i start the game it do not load and when i try to close it it says that the server dosent anwser. enliglish are not my first language so there will be spelling problems.
#31 [07:11] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#32 [07:14] <Danish> kouky204 Try using this link to download Minecraft: https://www.minecraft.net/en-us/download/alternative/
#33 [07:21] * knu_ [~knu@v055125.ppp.asahi-net.or.jp] has joined #minecrafthelp
#34 [07:21] * knu [~knu@v055125.ppp.asahi-net.or.jp] has quit. (Ping timeout: 200 seconds)
#35 [07:22] <kouky204> It works, thanks <3 <3
#36 [07:23] * kouky204 [webchat@85.163.8.147] has quit. (Quit: webchat.esper.net)
#37 [07:29] * jocke [webchat@94.234.52.222] has quit. (Quit: webchat.esper.net)
#38 [07:36] * boatman [webchat@203.212.216.17] has joined #minecrafthelp
#39 [07:37] <boatman> hi i'm having trouble with loading my minecraft world on minecraft java
#40 [07:39] <boatman> i use a mac on os high sierra and when the world map is at 100% java goes to 'not responding' and after some time it just shuts off
#41 [07:39] <boatman> *the window closes
#42 [07:51] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
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#45 [08:15] * jordan6 [webchat@45.44.209.37] has joined #minecrafthelp
#46 [08:15] <jordan6> hello
#47 [08:15] * jordan6 [webchat@45.44.209.37] has quit. (Client Quit)
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#49 [09:19] * Dan [webchat@98.242.89.97] has joined #minecrafthelp
#50 [09:20] <Dan> Hello, I need help. I cannot get rid of my minecraft pie chart lagometer chart/
#51 [09:34] * Rogert [webchat@156.34.29.125] has joined #minecrafthelp
#52 [09:36] * Rogert [webchat@156.34.29.125] has quit. (Client Quit)
#53 [10:22] * Radar [webchat@ua-213-112-31-54.bbcust.telenor.se] has joined #minecrafthelp
#54 [10:22] <Radar> Hello?
#55 [10:22] <Radar> anyone here?
#56 [10:36] * emm [webchat@cpe-67-241-18-3.twcny.res.rr.com] has joined #minecrafthelp
#57 [10:36] <emm> i bought minecraft and it reversed but then it worked which i knew about but then i went and it bought 4 other times which i didnt want
#58 [10:36] <emm> i bought minecraft and it reversed but then it worked which i knew about but then i went and it bought 4 other times which i didnt want
#59 [10:37] * emm [webchat@cpe-67-241-18-3.twcny.res.rr.com] has left #minecrafthelp
#60 [10:56] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has joined #minecrafthelp
#61 [11:14] * Daniel [webchat@p57867E32.dip0.t-ipconnect.de] has joined #minecrafthelp
#62 [11:14] * Daniel is now known as Guest871
#63 [11:15] <Guest871> hi
#64 [11:19] * korto_ [webchat@cpe-184-56-157-166.neo.res.rr.com] has joined #minecrafthelp
#65 [11:20] <Guest871> hi! i struggle to log in my account
#66 [11:20] <korto_> soooooooo, i got minecraft yesterday on my pc, every time i click the big green play button on the minecraft launcher, it takes me into the minecraft mojang loading screen, and the red loading bar gets about 3/4ths the way full before it stops responding and crashes
#67 [11:21] <korto_> i've tried numerous things including un-installing and re-installing and i have zero clue what to do
#68 [11:23] <Danish> korto_What is the crash message?
#69 [11:26] <Guest871> i need my account name, that i do not remamber
#70 [11:27] <Danish> Guest871Is your account migrated?
#71 [11:27] <Guest871> i tryed to migrate it but for this i need my account name...
#72 [11:30] <Danish> Guest871If you want to migrate your account, but have forgotten your username you need to contact Mojang Support at https://help.minecraft.net/hc/en-us/requests/new
#73 [11:30] <Danish> Keep in mind they're working through a 1-2 month backlog currently.
#74 [11:31] <Guest871> ah okey :(
#75 [11:31] <Guest871> thank you!!!
#76 [11:32] <Danish> No problem. I wish you luck with your issue.
#77 [11:34] <Guest871> Thanks!!!
#78 [11:34] <Guest871> have a nice day!!!!
#79 [11:34] * Guest871 [webchat@p57867E32.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#80 [11:46] * nnmk1 [webchat@94.49.230.14] has joined #minecrafthelp
#81 [11:49] <nnmk1> I was trying to log into my account but it keeps telling me that I have a wrong password or username I checked dozens of times and still no results, even with the things the forums told me to do don't work. can anyone please help?
#82 [11:51] <Danish> nnmk1Are you able to log into Minecraft.net?
#83 [12:01] <nnmk1> no
#84 [12:02] <nnmk1> I can't log in both the launcher and the site
#85 [12:02] * i_need_help_467547 [webchat@cpe-172-75-120-53.carolina.res.rr.com] has joined #minecrafthelp
#86 [12:02] <i_need_help_467547> i need help
#87 [12:02] <nnmk1> what is it?
#88 [12:03] <i_need_help_467547> when i try to open my minecraft launcher it is just a grey screen
#89 [12:03] <i_need_help_467547> 'when i full screen the launcher it is just a black screen
#90 [12:03] <nnmk1> did you try to log in from the Minecraft site?
#91 [12:03] <i_need_help_467547> when it is grey i cfant click the buttons but i cant change options
#92 [12:04] <i_need_help_467547> what do you mean
#93 [12:04] <nnmk1> minecraft.com
#94 [12:04] <i_need_help_467547> like sign into my account on the site
#95 [12:04] <nnmk1> yes
#96 [12:04] <i_need_help_467547> i did that
#97 [12:04] <nnmk1> did it work?
#98 [12:04] <i_need_help_467547> no
#99 [12:05] <i_need_help_467547> i can launch the game but the buttonns are gone
#100 [12:05] <i_need_help_467547> its just grey\
#101 [12:06] <Danish> i_need_help_467547Can you send a screenshot of what it looks like?
#102 [12:06] <i_need_help_467547> i also deleted and unisntalled many times
#103 [12:06] <i_need_help_467547> ok
#104 [12:06] <i_need_help_467547> how do i screenshoit
#105 [12:07] <nnmk1> https://cdn.discordapp.com/attachments/602556345836634163/672187140486070285/MinecraftInstaller.msi
#106 [12:07] <Danish> nnmk1 Have you tried resetting your password?
#107 [12:07] <i_need_help_467547> no
#108 [12:07] <nnmk1> yes many times
#109 [12:07] <i_need_help_467547> no i deleted it
#110 [12:07] <Danish> Hold down Windows key, shift and S at the same time.
#111 [12:07] <i_need_help_467547> and reinstalled
#112 [12:08] <nnmk1> well I need help try the link I sent and click on the repair option
#113 [12:08] <nnmk1> this is the minecraft launcher btw
#114 [12:08] <i_need_help_467547> ive done that too
#115 [12:08] <nnmk1> did it work?
#116 [12:08] <i_need_help_467547> no
#117 [12:08] <Danish> nnmk1Follow these instructions
#118 [12:08] <Danish> >>> **1)** Download: <https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe>
#119 [12:09] <Danish> **2)** Run HijackThis as Administrator, choose **I accept** when prompted.
#120 [12:09] <Danish> **3)** Select **Do a system scan and save a log file**, After a while a text file will open.
#121 [12:09] <Danish> **4)** **Copy everything**(Ctrl+A and then Ctrl+C to copy), put the log on <https://paste.ubuntu.com/> Click on the [paste] button below the text box and give us the link.
#122 [12:09] * Connor [webchat@2.218.112.55] has joined #minecrafthelp
#123 [12:10] <Danish> i_need_help_467547 You follow the same instructions.
#124 [12:10] <i_need_help_467547> when i repiar it says the specified account already exists
#125 [12:10] <i_need_help_467547> ok
#126 [12:10] <Connor> Ok, so the email that I used to use for my account no longer exists, so I cant log in? Neither can I change my address
#127 [12:11] <Danish> Connor Why can't you log in? Did you forget the password for your account?
#128 [12:11] <i_need_help_467547> im back
#129 [12:11] <Danish> The Mojang account that is
#130 [12:11] <i_need_help_467547> is the download safe
#131 [12:11] <Connor> Nope, my email now longer exists
#132 [12:11] <Connor> No*
#133 [12:12] <Danish> You should still be able to log in provided that you know the name of the email and the password.
#134 [12:12] <Danish> i_need_help_467547Yes
#135 [12:12] <Connor> Well, I can login to my Minecraft.net but cant change the registered email because it no longer exists
#136 [12:12] <i_need_help_467547> ok
#137 [12:13] <Danish> Connor go to account.mojang.com/me
#138 [12:13] <Connor> Thats what I cant login to
#139 [12:13] <Danish> You can log into Minecraft.net, but not Mojang.com?
#140 [12:14] <Connor> Yep haha
#141 [12:15] <Danish> Huh, never heard of that being a thing. I suppose you have to contact Mojang Support in that case.
#142 [12:15] <Danish> https://help.minecraft.net/hc/en-us/requests/new
#143 [12:15] <nnmk1> it doesn't let me click on anything in the application
#144 [12:15] <Danish> Make sure to use an email you have access to as that is what they're replying to you in.
#145 [12:16] <i_need_help_467547> i cant copy all of it
#146 [12:16] <nnmk1> I had to close the application through task manager
#147 [12:17] <Danish> Did you remember to run as administrator?
#148 [12:17] <Danish> i_need_help_467547 Press Control + A to copy the contents of the nodepad
#149 [12:17] <Danish> notepad*
#150 [12:17] <i_need_help_467547> oh
#151 [12:18] <nnmk1> yes a ran it as administrator
#152 [12:18] <Danish> Try opening the app again
#153 [12:19] <nnmk1> ok
#154 [12:19] <i_need_help_467547> https://paste.ubuntu.com/p/TVsBhJC4nN/
#155 [12:20] <Danish> i_need_help_467547 Nothing there. The issue must be something else.
#156 [12:20] <i_need_help_467547> ok
#157 [12:20] <Danish> Can you send me a screenshot of what you mean when you say that the buttons are gone?
#158 [12:20] <i_need_help_467547> what keybind toscreen shot
#159 [12:21] <nnmk1> still not working my mouse becomes an "I" like when you are typing
#160 [12:21] <Danish> Windows key, shift and S at the same time
#161 [12:21] * WayToDoor [~WayToDoor@plex.api-d.com] has quit. (*.net *.split)
#162 [12:21] * WayToDoor [~WayToDoor@plex.api-d.com] has joined #minecrafthelp
#163 [12:22] <Danish> It freezes the screen and lets you drag out a box that lets you take a screenshot
#164 [12:22] <Danish> Then go to an image site like imagur and paste it in and put the link here.
#165 [12:22] <i_need_help_467547> ok
#166 [12:23] * GreyBot [~Grey@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#167 [12:23] <Danish> nnmk1 Can you send a screenshot of the HIjackThis screen?
#168 [12:25] <i_need_help_467547> https://imgur.com/drZWx8E
#169 [12:25] <nnmk1> have the screenshot but how can I send it?
#170 [12:26] <Danish> nnmk1Paste it into a site like imgur and paste the link here
#171 [12:27] <i_need_help_467547> i can click the butoons there just invisible
#172 [12:27] <i_need_help_467547> and it just stays like that
#173 [12:28] <nnmk1> https://imgur.com/a/sMh5azK
#174 [12:28] <nnmk1> here you go
#175 [12:28] <Danish> i_need_help_467547You are on Java Edition correct?
#176 [12:28] <i_need_help_467547> yes
#177 [12:28] <nnmk1> yes
#178 [12:29] <nnmk1> oh wait sorry
#179 [12:29] <Danish> nnmk1 Click on "I accept"
#180 [12:29] <nnmk1> doesn't let me
#181 [12:31] <Danish> i_need_help_467547I recommend that you try updating your Java to the latest version along with updating your drivers. It's a shot in the dark, but it might work.
#182 [12:32] <i_need_help_467547> ok
#183 [12:32] <Danish> nnmk1 After you reset your password did you receive an email?
#184 [12:32] <nnmk1> yes
#185 [12:33] <Danish> Is your account migrated?
#186 [12:33] <nnmk1> no
#187 [12:33] <Danish> You log in with a username then?
#188 [12:33] <i_need_help_467547> my java is up to date
#189 [12:33] <nnmk1> yes
#190 [12:34] <Danish> nnmk1https://account.mojang.com/migrate
#191 [12:34] <Danish> Migrate your account and see if that helps
#192 [12:34] <Danish> https://account.mojang.com/migrate
#193 [12:34] <Danish> i_need_help_467547 Make sure your drivers are up to date as well.
#194 [12:37] <i_need_help_467547> do i update all of them
#195 [12:37] <nnmk1> the account that I have is not really mine one my friends gave it to me so I don't know the account e-mail
#196 [12:38] <Danish> i_need_help_467547 For a start try only your CPU and GPU
#197 [12:39] <i_need_help_467547> wheres that in
#198 [12:40] <i_need_help_467547> display?
#199 [12:40] <Danish> Windows Update should automatically update your drivers for you.
#200 [12:40] <i_need_help_467547> they siad it was the best drivers i could get
#201 [12:40] <i_need_help_467547> already
#202 [12:41] <Danish> nnmk1 You need the account email in order to migrate the account. Also, I won't help you anymore seeing as the account doesn't belong to you and your friend breached the EULA when they gave it to you.
#203 [12:41] <Danish> i_need_help_467547 Did you search for updates?
#204 [12:41] <nnmk1> wait what are you talking about?
#205 [12:41] <Danish> You said your friend gave you the account.
#206 [12:41] <i_need_help_467547> how do i do that
#207 [12:42] <Danish> When you buy a Minecraft account there is no "giving your account away"
#208 [12:42] <Danish> It's yours and ONLY yours.
#209 [12:42] <nnmk1> oh ok
#210 [12:42] <nnmk1> then sorry to bother you
#211 [12:42] <nnmk1> bye
#212 [12:43] <Danish> No bother at all, I'm sorry if I came off too aggressive.
#213 [12:43] <nnmk1> no no it is fine I didn't know the rules it is ok
#214 [12:43] <Danish> i_need_help_467547 Go to Windows Update and look for updates.
#215 [12:43] <nnmk1> ok bye
#216 [12:43] <Danish> Goodbye nnmk1
#217 [12:43] <i_need_help_467547> in settings right
#218 [12:44] * nnmk1 [webchat@94.49.230.14] has quit. (Quit: webchat.esper.net)
#219 [12:44] <Danish> Search "Windows Update" in the Windows search bar
#220 [12:44] <Danish> Then start searching for updates and download any found ones.
#221 [12:44] <i_need_help_467547> i have some updates
#222 [12:44] <i_need_help_467547> do i update all of them
#223 [12:45] <Danish> Download them.
#224 [12:45] <i_need_help_467547> they are downloading
#225 [12:47] <Danish> I'm going to go get dinner right now. I will be back in about 15 minutes.
#226 [12:47] <i_need_help_467547> ok
#227 [12:55] <Danish> i_need_help_467547 Alright, I'm back. Have they downloaded?
#228 [12:56] * SoyUnNoob [webchat@201.236.150.51] has joined #minecrafthelp
#229 [12:56] <SoyUnNoob> hola tengo un problema con mi launcher de minercaft y la pagina
#230 [12:57] <Danish> Sorry, but I don't speak Spanish.
#231 [12:57] * Radar [webchat@ua-213-112-31-54.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#232 [12:58] <SoyUnNoob> hello I have a problem with my minecraft launcher and the page
#233 [12:59] <Danish> SoyUnNoob What message are you getting?
#234 [13:01] <SoyUnNoob> Sorry make sure you're connected and try again
#235 [13:02] <SoyUnNoob> that message appears to me: Sorry make sure you're connected and try again
#236 [13:03] <Danish> I'm going to need you to download something for me. Don't worry it's not a virus.
#237 [13:03] <Danish> >>> **1)** Download: <https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe>
#238 [13:03] <Danish> **2)** Run HijackThis as Administrator, choose **I accept** when prompted.
#239 [13:03] <Danish> **3)** Select **Do a system scan and save a log file**, After a while a text file will open.
#240 [13:03] <Danish> **4)** **Copy everything**(Ctrl+A and then Ctrl+C to copy), put the log on <https://paste.ubuntu.com/> Click on the [paste] button below the text box and give us the link.
#241 [13:03] <Danish> Follow these instructions please
#242 [13:05] <SoyUnNoob> I did not understand much can you explain it better?
#243 [13:05] <Danish> Download this program: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe>
#244 [13:05] <Danish> Then run it as Administrator
#245 [13:05] <SoyUnNoob> ok
#246 [13:06] <Danish> Click "Do a system scan and save a log file"
#247 [13:06] <SoyUnNoob> ok
#248 [13:06] <Danish> Then press Ctrl + A to select everything and then Ctrl + C to copy it all.
#249 [13:07] <Danish> Then go to this link: https://paste.ubuntu.com/
#250 [13:07] <Danish> And paste everything into it and click the "paste" button
#251 [13:07] <Danish> Afterwards you give me the link.
#252 [13:09] <SoyUnNoob> https://paste.ubuntu.com/p/c4fzpds5Vx/
#253 [13:09] <Danish> Thanks
#254 [13:10] <SoyUnNoob> now what?
#255 [13:11] <Danish> SoyUnNoob Disable all your VPNs and Avast to see if it fixes it. Don't worry Windows Defender is enough to keep you safe.
#256 [13:12] <SoyUnNoob> How do I deactivate all my vpn and avast?
#257 [13:13] <Danish> Go to OpenVpn on your PC and make sure it's turned off
#258 [13:13] <Danish> Then go to Avast on your PC and turn that off as well.
#259 [13:13] <Danish> They both should have options for doing so.
#260 [13:15] <SoyUnNoob> eliminate the vpn that did not serve all and the avast turned it off for minutes or forever?
#261 [13:16] <Danish> Just turn it off while you test Minecraft
#262 [13:16] <Danish> To see if you can log in
#263 [13:16] <SoyUnNoob> okay
#264 [13:16] <SoyUnNoob> let me see
#265 [13:18] * SoyUnNoob [webchat@201.236.150.51] has joined #minecrafthelp
#266 [13:19] <Danish> Did it work?
#267 [13:19] <SoyUnNoob> Danish still the same
#268 [13:19] <Danish> That's too bad.
#269 [13:20] <Danish> What does it say when you try to log into the launcher?
#270 [13:20] <Danish> Also, you can turn Avast back on if you want.
#271 [13:20] <SoyUnNoob> says sorry sorry try again
#272 [13:21] <SoyUnNoob> if I activate it
#273 [13:22] <Danish> SoyUnNoob When did you buy the account and from where?
#274 [13:24] <SoyUnNoob> I didn't buy the account from mine, the launcher bought it from minecraft.net and since when I created it since 2019
#275 [13:25] <Danish> I am not sure I understood what you said.
#276 [13:26] <SoyUnNoob> I believe the account in 2019 and bought it at minecraft.net
#277 [13:26] <Danish> Hmm okay.
#278 [13:27] <SoyUnNoob> what are you going to do now?
#279 [13:27] <Danish> Not sure why you've experiencing this issue. I'm out of ideas so I suggest you download Mojang Support and get help from them. You can contact them here: https://help.minecraft.net/hc/en-us/requests/new
#280 [13:28] <Danish> They're working through a 1-2 month backlog currently so keep that in mind.
#281 [13:33] <SoyUnNoob> Thanks
#282 [13:35] <Danish> No problem. I wish you good luck
#283 [13:37] * fennix [webchat@dhcp-14-cc-20-d1-c3-99.cpe.cablovision.com] has joined #minecrafthelp
#284 [13:38] * andrewgvn [webchat@c-98-194-194-235.hsd1.tx.comcast.net] has joined #minecrafthelp
#285 [13:38] <fennix> I can not connect. I changed my password and it still doesn't work. I never played on my new computer which has windows 10. Before I played on another PC and it worked. The other PC is broken, no longer able to open it. This is the reason why I am playing on a new PC. Can you help me. Sorry for my english, i'm french speaking
#286 [13:43] * i_need_help_467547 [webchat@cpe-172-75-120-53.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#287 [13:55] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#288 [14:19] * Spirit [webchat@pool-108-24-122-65.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#289 [14:20] <Spirit> i bought minecraft 5-7 years ago and i wanted to redownload it today, but the email i keep on putting in (for forget password) is not sending any emails to me
#290 [14:26] * PoTaTo_AIM14 [webchat@94-225-5-30.access.telenet.be] has joined #minecrafthelp
#291 [14:28] <PoTaTo_AIM14> i can't start my minecraft is says :'we don't support your gaphical card', sometimes i have a black screen whit in the middle a white screen and while attached whit a bluethoot headset when I click, I can hear the sounds of minecraft
#292 [14:35] * Spirit [webchat@pool-108-24-122-65.cmdnnj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#293 [14:44] * Drahcir [webchat@63.246.153.208] has joined #minecrafthelp
#294 [14:45] <Drahcir> trying to get a security question reset
#295 [14:49] * Natlozink [webchat@qsc30-1-78-200-184-45.fbx.proxad.net] has joined #minecrafthelp
#296 [14:53] <Natlozink> Hello, my game is working perfectly in vanilla but can't run until I add any mod...I saw an exit code 1 once don't knw if it could help
#297 [15:06] * Drahcir [webchat@63.246.153.208] has quit. (Quit: webchat.esper.net)
#298 [15:22] * Sympetheticz [webchat@107-222-45-251.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#299 [15:23] <Sympetheticz> I purchased Minecraft from Minecraft.net back in 2012 but stopped playing the game a couple of years ago. I tried to download the game recently but I was unable to download it without purchasing the game again. I was wondering what I should do as it says my account was already migrated but I either can't remember the email it migrated to or if may
#300 [15:23] <Sympetheticz> account was deleted completely. I am fairly certain I used the same email and can provide my transaction ID if that can help me'
#301 [15:25] * Sympetheticz [webchat@107-222-45-251.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#302 [15:42] <fennix> I can no longer load my world on my new PC because my old PC no longer opens. Besides, I can't even connect. Even by changing password. Help!
#303 [15:53] * i_need_help_467547 [webchat@cpe-172-75-120-53.carolina.res.rr.com] has joined #minecrafthelp
#304 [15:53] <i_need_help_467547> i need help
#305 [15:53] <i_need_help_467547> anyone here
#306 [15:54] <i_need_help_467547> #minecrafthelp i need help
#307 [15:55] <i_need_help_467547> help please
#308 [16:00] <i_need_help_467547> hello
#309 [16:00] <i_need_help_467547> i need help
#310 [16:00] * PoTaTo_AIM14 [webchat@94-225-5-30.access.telenet.be] has quit. (Quit: webchat.esper.net)
#311 [16:01] <i_need_help_467547> #minecrafthelp i need help
#312 [16:01] <i_need_help_467547> please
#313 [16:02] <i_need_help_467547> anyone can you help me
#314 [16:08] * Human_Trash [webchat@mobile-107-77-213-204.mobile.att.net] has joined #minecrafthelp
#315 [16:10] <Human_Trash> I cant find the latest snapshot on minecraft, ive tried looking through the instilations tab in the launcher page and it wasnt there.
#316 [17:50] * noculture05 [webchat@c-73-19-170-65.hsd1.al.comcast.net] has joined #minecrafthelp
#317 [17:50] <SoyUnNoob> hello
#318 [17:51] <SoyUnNoob> I have a problem with the minecraft launcher and the page
#319 [17:51] <noculture05> Hello! I bought Minecraft a long time ago and have been a player ever since. But I stopped playing for about of year and want to come back now. But when I log into my account it says that I do not own the game. I do not want to buy the game again and just want to play ;(
#320 [17:57] <SoyUnNoob> hello
#321 [17:57] <SoyUnNoob> I have a problem with the minecraft launcher and the page
#322 [17:58] <noculture05> Stop spamming, please
#323 [18:05] <SoyUnNoob> no spaming
#324 [18:07] * Sloshyquack13 [webchat@ip174-66-231-202.ok.ok.cox.net] has joined #minecrafthelp
#325 [18:09] <Sloshyquack13> I received a giftcard for Minecraft Java edition. When I try to redeem with the code on the back of the card, I receive an error message that states this was an invalid code. I tried with and without the dashes.
#326 [18:24] * KoolKat [webchat@pool-96-255-235-215.washdc.fios.verizon.net] has joined #minecrafthelp
#327 [18:25] * KoolKat [webchat@pool-96-255-235-215.washdc.fios.verizon.net] has quit. (Client Quit)
#328 [18:29] * SoyUnNoob [webchat@201.236.150.51] has quit. (Quit: webchat.esper.net)
#329 [18:40] * Deepfriedtend [webchat@c-98-233-234-12.hsd1.md.comcast.net] has joined #minecrafthelp
#330 [18:41] <Deepfriedtend> It wont let me log in
#331 [18:41] <Deepfriedtend> I can log in on my phone but not on the pc
#332 [18:42] * Diego [webchat@201.243.98.83] has joined #minecrafthelp
#333 [18:43] <Diego> mi peo es que esta mierda no habe mmgvs de mierda malpaidos hijosde putalos odio dejenme jugar trabquilo pls son unos mamaguebos de merida malparidos hjos de perras le voy a llamara maduto para que les meta el maduro quiero jugar y ponber bloquesitos
#334 [18:43] <Diego> att yo
#335 [18:43] <Diego> pd y yo tambien
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#338 [18:51] * Caju_the_dog [webchat@179.210.72.139] has joined #minecrafthelp
#339 [18:51] <Caju_the_dog> i lost my serial keys and i can find it
#340 [19:41] * AmINetherite [webchat@50.33.131.187] has joined #minecrafthelp
#341 [19:45] <AmINetherite> Hi, my launcher gets stuck at the "preparing" stage after I click the play on the launcher. It stays that way and does nothing. I am using the 1.6.89 launcher. any help is appreciated.
#342 [19:55] * braanne [webchat@d50-98-112-250.bchsia.telus.net] has joined #minecrafthelp
#343 [19:56] <braanne> Hello, whenever I open minecraft it stops near the end of the red loading bar and stays there without processing
#344 [19:56] * braanne [webchat@d50-98-112-250.bchsia.telus.net] has quit. (Client Quit)
#345 [20:06] * nicknameThing [webchat@69.172.174.183] has joined #minecrafthelp
#346 [20:06] <nicknameThing> im getting a Error: Could not find or load main class net.minecraft.client.main.Main
#347 [20:07] <Andrio> ??> nicknameThing win/reinst
#348 [20:07] <Mightyena> nicknameThing: You may need to reinstall the locally installed files that Minecraft puts into place.
#349 [20:07] <Mightyena> nicknameThing: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#350 [20:07] <nicknameThing> i reinstalled, got the same error
#351 [20:08] <Andrio> ??> nicknameThing launcher/log
#352 [20:08] <Mightyena> nicknameThing: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#353 [20:30] <nicknameThing> https://paste.gg/p/anonymous/bddba2e8683149ffab846d06b8c8d58c
#354 [21:08] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#355 [22:09] * Jason [webchat@117.175.130.40] has joined #minecrafthelp
#356 [22:10] <Jason> Minecraft Launcher can't start, (Couldn't load launcher core). How to fix it?
#357 [22:10] * fallen [webchat@c-73-3-89-40.hsd1.ut.comcast.net] has joined #minecrafthelp
#358 [22:11] <fallen> Hello, I'm having trouble logging into my account. I previously logged in with a username but now it's asking for an email
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#360 [22:45] * postvacc [webchat@122-57-53-135-adsl.sparkbb.co.nz] has joined #minecrafthelp
#361 [22:45] <postvacc> i need help
#362 [22:45] <postvacc> i cant
#363 [22:45] <postvacc> log in to the minecraft lauincher
#364 [22:45] <postvacc> or minecraft.net
#365 [22:45] <postvacc> but i can log into mojang.com
#366 [22:46] <postvacc> please help
#367 [22:47] <postvacc> i just bought it
#368 [22:47] <postvacc> and i dont want to have wasted $
#369 [22:47] <postvacc> 40
#370 [23:18] * postvacc [webchat@118.148.82.250] has joined #minecrafthelp
#371 [23:18] <postvacc> hello
#372 [23:18] <postvacc> i just got mc
#373 [23:18] <postvacc> and i already cant log in
#374 [23:18] <postvacc> i cant log in on minecraft.net
#375 [23:19] <postvacc> when i try to click the log in button nothing happens
#376 [23:19] <GreyVulpine> That happens when you've previously pirated minecraft and now have purchased it.
#377 [23:19] <postvacc> but i havent
#378 [23:19] <postvacc> this pc is newish
#379 [23:19] <GreyVulpine> ??> postvacc tools/hjt
#380 [23:19] <Mightyena> postvacc: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#381 [23:19] <Mightyena> postvacc: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#382 [23:19] <postvacc> wat is thhis
#383 [23:24] <postvacc> hello
#384 [23:24] <postvacc> ?
#385 [23:30] <Andrio> postvacc, it's a tool that will allow you to give us information about your computer that might reveal the problem.
#386 [23:31] <postvacc> ok
#387 [23:48] * Xeyame2 [~Xeyame@server-127prx.xeya.me] has quit. (Quit: Ping timeout (120 seconds))
#388 [23:48] * Xeyame [~Xeyame@server-127prx.xeya.me] has joined #minecrafthelp
#389 [23:55] * Hex7 [webchat@c-98-227-101-32.hsd1.il.comcast.net] has joined #minecrafthelp
#390 [23:55] <Hex7> how do I get a refund for the java version of minecraft?