#1 [00:30] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has joined #minecrafthelp
#2 [02:10] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
#3 [03:04] * eaekman [webchat@mobile-access-bcee7f-162.dhcp.inet.fi] has joined #minecrafthelp
#4 [03:05] <eaekman> Hi, i have an old email which I dont have the password for anymore(it is my moms old email and she doesnt remember the passsword) and I dont remember all my securti questions so i cant log in. How can I fix this?
#5 [03:19] * Officiallconn [webchat@c-98-219-165-64.hsd1.md.comcast.net] has joined #minecrafthelp
#6 [03:20] <Officiallconn> I go to load Minecraft java edition and it will load about 75 percent then freezes and says not responding
#7 [03:23] * Officiallconn [webchat@c-98-219-165-64.hsd1.md.comcast.net] has quit. (Client Quit)
#8 [03:25] * Officiallconn [webchat@c-98-219-165-64.hsd1.md.comcast.net] has joined #minecrafthelp
#9 [03:26] <Officiallconn> Aye yall gotta help me, my game will not load and it gets stuck on about 75 percent and keeps saying not responding. I have uninstalled the launcher and downloaded it again.
#10 [03:42] * eaekman [webchat@mobile-access-bcee7f-162.dhcp.inet.fi] has quit. (Quit: webchat.esper.net)
#11 [04:34] * Natlozink [webchat@qsc30-1-78-200-184-45.fbx.proxad.net] has joined #minecrafthelp
#12 [04:35] * Natlozink [webchat@qsc30-1-78-200-184-45.fbx.proxad.net] has quit. (Client Quit)
#13 [05:11] * icepeak1221 [webchat@c-76-27-60-35.hsd1.ut.comcast.net] has joined #minecrafthelp
#14 [05:11] <icepeak1221> helllo?
#15 [05:12] <icepeak1221> my computor glitched out now minecraft keeps saying this - java.lang.RuntimeException:
#16 [05:13] <icepeak1221> i tryed deleting minecraft and i redowloaded but i still get it
#17 [05:22] <icepeak1221> it only happens with 1.7.10 ever other one works just not my 1.7.10
#18 [05:38] * ataloss [webchat@47.39.199.206] has joined #minecrafthelp
#19 [05:39] <ataloss> Having the "Sorry! Make sure you are online and try again!" issue when connected to the internet, I don't really get the problem. I have absolutely zero cheat/crack/vpn software on my PC
#20 [06:09] * icepeak1221 [webchat@c-76-27-60-35.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#21 [06:20] * _The_Hobbit [webchat@65.35.224.225] has joined #minecrafthelp
#22 [06:21] <_The_Hobbit> hi I have changed my password 5 times and have the right email but keeps giving me the error incrorrect email or password
#23 [06:21] <_The_Hobbit> and have waited 24 hours
#24 [06:49] * ChiefBlitss [webchat@87.104.112.94] has joined #minecrafthelp
#25 [06:49] <ChiefBlitss> Hello
#26 [06:51] * ataloss [webchat@47.39.199.206] has quit. (Quit: webchat.esper.net)
#27 [06:53] <_The_Hobbit> hello
#28 [06:56] * misfostre [webchat@109.57.146.122.mobile.3.dk] has joined #minecrafthelp
#29 [06:57] <misfostre> my minecraft world is corrupted and i dont know what to do i have a backup but everything in the overworld is gone the end is fine but dont know about the nether havnt checked
#30 [06:58] * ChiefBlitss [webchat@87.104.112.94] has quit. (Quit: webchat.esper.net)
#31 [07:04] * _The_Hobbit [webchat@65.35.224.225] has quit. (Quit: webchat.esper.net)
#32 [07:34] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: -0x1: UNKNOWN ERROR CODE (0001))
#33 [09:20] * CocoNutFun [webchat@81.172.34.102.dyn.user.ono.com] has joined #minecrafthelp
#34 [09:20] <CocoNutFun> hi
#35 [09:25] <CocoNutFun> i cant login on the launcher because appears me a error of "Guaranteed that you are online and try it again" what can i do ?
#36 [09:48] <misfostre> my minecraft world is corrupted and i dont know what to do i have a backup but everything in the overworld is gone the end is fine but dont know about the nether havnt checked
#37 [10:02] * Triumph_Ghost [webchat@x4d01713a.dyn.telefonica.de] has joined #minecrafthelp
#38 [10:02] <Triumph_Ghost> hello
#39 [10:03] <Triumph_Ghost> I buy me minecraft today but i cant login on minecraft luncher or Minecraft.net
#40 [10:03] <Triumph_Ghost> on https://account.mojang.com/me can i login
#41 [10:08] * lead_pipe23 [~Lead@38.29.184.242] has quit. (Ping timeout: 190 seconds)
#42 [10:12] * lead_pipe23 [~Lead@38.29.184.242] has joined #minecrafthelp
#43 [10:28] * CocoNutFun [webchat@81.172.34.102.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#44 [10:29] * misfostre [webchat@109.57.146.122.mobile.3.dk] has quit. (Quit: webchat.esper.net)
#45 [10:38] * Triumph_Ghost [webchat@x4d01713a.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#46 [11:14] * TishinusAbludaev [webchat@92.241.226.53] has joined #minecrafthelp
#47 [11:14] <TishinusAbludaev> Hi
#48 [11:14] <TishinusAbludaev> I have a problem with my Minecraft server
#49 [11:14] <TishinusAbludaev> It doesn't have any plugins
#50 [11:15] <TishinusAbludaev> but 2 of 10 players a constantly getting kicked
#51 [11:15] <TishinusAbludaev> they can only connect if the log in and i tp them far far away from our house or spawn
#52 [11:15] <TishinusAbludaev> Then they spam F3+A and sometimes it helps
#53 [11:16] <TishinusAbludaev> also they can easily connect when i tp them to nether
#54 [11:17] <TishinusAbludaev> To be more accurate.When they log in they actually appear on the server but can't move or do anything and after 5-10 secs they get kicked with "timed put" error
#55 [11:18] <TishinusAbludaev> they didnt have any problems like thath before someday
#56 [11:18] <TishinusAbludaev> i dont remember any changes to the server
#57 [11:18] <TishinusAbludaev> and also
#58 [11:19] <TishinusAbludaev> they can play whe i tp them far away and then they comeback home on feet
#59 [11:19] <TishinusAbludaev> and they are able to play for 30minutes - 1 hour
#60 [11:19] <TishinusAbludaev> and then everything again
#61 [11:20] <TishinusAbludaev> Also
#62 [11:20] <TishinusAbludaev> just before getting kicked they start to see their inv
#63 [11:21] <TishinusAbludaev> and they get kicked a moment after that
#64 [11:21] <TishinusAbludaev> Any advice?
#65 [11:22] <TishinusAbludaev> server is on 1.15.1
#66 [11:33] * rattboy [webchat@toroon0335w-lp130-01-142-112-177-168.dsl.bell.ca] has joined #minecrafthelp
#67 [11:34] <rattboy> i cant get on my account i have reset the password multible times
#68 [11:35] * rattboy [webchat@toroon0335w-lp130-01-142-112-177-168.dsl.bell.ca] has quit. (Client Quit)
#69 [11:44] * cascool18 [webchat@099-166-158-163.dynamic.caiway.nl] has joined #minecrafthelp
#70 [11:48] <cascool18> https://paste.ubuntu.com/p/Pr2hfvq7Fx/
#71 [11:49] <cascool18> https://paste.ubuntu.com/p/Pr2hfvq7Fx/
#72 [11:49] <cascool18> https://paste.ubuntu.com/p/Pr2hfvq7Fx/
#73 [11:52] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#74 [11:54] * offline_mode [webchat@bzq-79-176-91-118.red.bezeqint.net] has joined #minecrafthelp
#75 [11:56] <offline_mode> i am in offline mode what i need to do
#76 [12:26] * meileo [webchat@037008200073.slubice.vectranet.pl] has joined #minecrafthelp
#77 [12:26] <meileo> Hello
#78 [12:27] <meileo> I have a problem logging in to my minecraft account, there is a bad login or password written, but it types good.
#79 [12:27] <meileo> The password won't reset because I don't have email access or transaction id
#80 [12:49] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#81 [12:52] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has joined #minecrafthelp
#82 [12:52] * cascool18 [webchat@099-166-158-163.dynamic.caiway.nl] has quit. (Quit: webchat.esper.net)
#83 [12:53] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has quit. (Client Quit)
#84 [13:00] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has joined #minecrafthelp
#85 [13:03] * Pujami [webchat@p5DFEF795.dip0.t-ipconnect.de] has joined #minecrafthelp
#86 [13:03] <Pujami> Hello, i Bought Mincraft Friday with Paypal. In my Account ist allways Buy Minecraft
#87 [13:36] * r6 [webchat@176.88.44.134] has joined #minecrafthelp
#88 [13:36] * r6 [webchat@176.88.44.134] has quit. (Client Quit)
#89 [13:43] * Diego [webchat@dvc-41-210-156-186.movil.vtr.net] has joined #minecrafthelp
#90 [13:45] * bildramer [~bildramer@p200300CF37128200962C7056D5B08BC2.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#91 [13:45] <Diego> Hello, it turns out that I found a tutorial of a very simple iron farm, I built it on my server but I saw that the iron golem spawned out of the farm. When solving this by placing wooden slabs pointing upwards with an air block underneath. After laying slabs, I saw that they no longer spawned golems where I didn't want them to appear but neither di
#92 [13:45] <Diego> d they spawned where they should spawned for the farm to work, I thought it was because there was some problem with the functioning of the villagers but after seeing the villagers for many days I realized that they did not sleep at night, what I did was open the world in singleplayer and I realized that the farm worked perfectly
#93 [13:45] * bildramer [~bildramer@p200300CF37128200962C7056D5B08BC2.dip0.t-ipconnect.de] has joined #minecrafthelp
#94 [13:50] * AmINetherite [webchat@50.33.131.187] has joined #minecrafthelp
#95 [13:51] * AmINetherite [webchat@50.33.131.187] has quit. (Client Quit)
#96 [14:09] * Juckol [webchat@c-73-60-213-63.hsd1.nh.comcast.net] has joined #minecrafthelp
#97 [14:12] <Juckol> when i open my launcher and press "Play" it proceeds to say this every time. " An unexpected issue occurred and the game crashed, We are sorry for the inconvinience.
#98 [14:13] <Juckol> can anyone explain?
#99 [14:14] <mattym> ??> Juckol launcher/log
#100 [14:14] <Mightyena> Juckol: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#101 [14:19] * Diego [webchat@dvc-41-210-156-186.movil.vtr.net] has quit. (Quit: webchat.esper.net)
#102 [14:19] <Juckol> should something be popping up in the "Minecraft Game Output" Tab?
#103 [14:21] <mattym> Juckol, Yes, make sure you run the game until the crash happens before trying to copy the log.
#104 [14:22] <Juckol> The crash happened and there is still nothing in the log.
#105 [14:22] <mattym> Juckol, What is the last thing you see it load before the crash happens?
#106 [14:23] <Juckol> i never get into the game the launcher just says that my game crashed before even loading in and seeing anything.
#107 [14:24] <mattym> ??> Juckol launcher/log-txt
#108 [14:24] <Mightyena> Juckol: We need to see your full launcher log, which is created in the game directory.
#109 [14:24] <Mightyena> Juckol: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#110 [14:26] <Juckol> how do i get to the folder
#111 [14:26] <mattym> Juckol, Windows PC?
#112 [14:26] <Juckol> yes
#113 [14:26] <mattym> ??> Juckol win/.minecraft
#114 [14:26] <Mightyena> Juckol: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#115 [14:29] <Juckol> https://paste.ubuntu.com/p/Wn3YYPq5nw/
#116 [14:30] <Juckol> is that right?
#117 [14:30] <mattym> Juckol, Ok, keep the .minecraft folder open. Delete the launcher_log.txt file there.
#118 [14:31] <mattym> Juckol, With the folder still open, try to start the game again. Then check the contents of that launcher_log file once again
#119 [14:31] <mattym> Juckol, If it shows more than just a few lines, get me a new link to it
#120 [14:32] <Juckol> its shows the exact same thing
#121 [14:33] <mattym> Juckol, Ok, was the game working before, or has it never run on that PC?
#122 [14:33] <Juckol> it has never run
#123 [14:33] <mattym> ??> Juckol av/adwcleaner
#124 [14:33] <Mightyena> Juckol: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#125 [14:33] <Mightyena> Juckol: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#126 [14:34] <mattym> Juckol, After the program has run and you have restarted, test the game again. Come back if it still has an issues
#127 [14:34] <Juckol> ok thanks
#128 [14:40] * Juckol [webchat@c-73-60-213-63.hsd1.nh.comcast.net] has joined #minecrafthelp
#129 [14:40] <Juckol> Hello
#130 [14:41] <mattym> Juckol, Welcome back, any luck?
#131 [14:41] <Juckol> no but the log opened this time
#132 [14:45] <mattym> Juckol, Ok cool, can you get me a paste.ubuntu.com link to the contents of it?
#133 [14:46] <Juckol> https://paste.ubuntu.com/p/fhgpHnxZHp/
#134 [14:47] <mattym> Juckol, Did ADWCleaner encounter any errors? Or did it find anything to clean up?
#135 [14:47] <Juckol> it cleaned up 2 things and quarantined them
#136 [14:48] <mattym> Juckol, ok lets try a quick reinstall of the local files and see if that solves it or not.
#137 [14:48] <mattym> ??> Juckol win/reinst
#138 [14:48] <Mightyena> Juckol: You may need to reinstall the locally installed files that Minecraft puts into place.
#139 [14:48] <Mightyena> Juckol: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#140 [14:52] <mattym> Juckol, I may need to step away for a moment, if that does not work we will need to check for other problems on the PC. If you get the same issue after the reinstall, do the following
#141 [14:53] <mattym> ??> Juckol tools/hjt
#142 [14:53] <Mightyena> Juckol: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#143 [14:53] <Mightyena> Juckol: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#144 [14:58] <Juckol> https://paste.ubuntu.com/p/Skg9G2z2dp/
#145 [14:58] <Juckol> is this right?
#146 [14:58] <mattym> Juckol, Yeah, just a moment
#147 [14:59] <Juckol> ok
#148 [14:59] <mattym> Juckol, Ok, you have a few game overlays and stuff we know to cause issues.
#149 [14:59] <mattym> Juckol, Update or remove Overwolf, in Discord, disable the Overlay feature in Discord, and remove Razer Synapse then run the game again.
#150 [15:00] <mattym> Juckol, If all of that does not work, you may need to see if Razer Synapse left a setting behind, https://minecraftirc.net/support-articles/windows/env-vars/
#151 [15:08] <Juckol> still not working idk what to do anymore
#152 [15:12] <mattym> Juckol, Oh
#153 [15:12] <mattym> ??> Juckol win/!
#154 [15:12] <Mightyena> Juckol: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#155 [15:12] <Mightyena> Juckol: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#156 [15:51] * _Slushii_ [webchat@24.162.37.41] has joined #minecrafthelp
#157 [15:51] <_Slushii_> HellO?
#158 [15:52] * _Slushii_ [webchat@24.162.37.41] has quit. (Client Quit)
#159 [15:55] * saria [webchat@c-73-86-29-29.hsd1.wv.comcast.net] has joined #minecrafthelp
#160 [15:56] <saria> I've reset my minecraft password twice now, and it still isn't letting me onto my account. I have'nt tried to login enough times for my account to block me so I'm not sure whats going on.
#161 [15:57] <saria> Have I been hacked?
#162 [15:57] * Minerlycrafty [webchat@50-24-233-26.htvlcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#163 [15:58] <Minerlycrafty> I am not receiving my email to reset my security questions
#164 [15:58] * Minerlycrafty [webchat@50-24-233-26.htvlcmta01.res.dyn.suddenlink.net] has quit. (Client Quit)
#165 [15:59] <mattym> saria, What is the exact message you get when trying to log in?
#166 [15:59] <saria> "invalid password or username"
#167 [15:59] <mattym> saria, And when you reset the password, did you get a message saying it was done successfully?
#168 [15:59] <saria> yes i did
#169 [15:59] <mattym> ??> saria tools/hjt
#170 [16:00] <Mightyena> saria: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#171 [16:00] <Mightyena> saria: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#172 [16:03] <saria> https://paste.ubuntu.com/p/PwW4pt9bcm/
#173 [16:03] <saria> is.. that right?
#174 [16:03] <mattym> saria, Yeah, just a moment
#175 [16:03] <mattym> saria, Was the error you go on the game launcher?
#176 [16:04] <saria> its on both my profile page and the launcher
#177 [16:04] <mattym> saria, Try uninstalling your VPN. If that does not help, then you hit the lockout and will have to wait a full hour with no login attempts before trying again.
#178 [16:07] <saria> it... doesn't appear that I have a vpn
#179 [16:08] <saria> i guess i hit the lockout then. thank you for your help
#180 [16:32] * Tenzin [webchat@pool-108-56-218-59.washdc.fios.verizon.net] has joined #minecrafthelp
#181 [16:33] * Trash_Panda [webchat@dyn-7-254.myactv.net] has joined #minecrafthelp
#182 [16:35] * Hunter [webchat@129.252.30.203] has joined #minecrafthelp
#183 [16:35] <Trash_Panda> I can't connect to a friends port forwarded server without using a VPN on it. If I don't use one then I get this error while connecting "io.netty.channel.abstractchannel$annotatedconnectexception connection timed out: no further information"
#184 [16:36] <mattym> Trash_Panda, That means the path between your network and your friends is not stable enough to make the connection.
#185 [16:36] <Hunter> Hey, I can not access my account because I do not know what my email is for the account. What should I do and where should I go to resolve this? I know the username and password however, not the email assigned to it.
#186 [16:36] <Trash_Panda> How do I fix that?
#187 [16:36] <mattym> Trash_Panda, You can't, unless you plan on changing your ISP, but even that would not guarantee it.
#188 [16:37] <mattym> Trash_Panda, Best bet is to just keep trying till it makes a good connection.
#189 [16:37] <mattym> ??> Hunter account/send-email
#190 [16:37] <Mightyena> Hunter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#191 [16:40] <Tenzin> Hi! I was wondering if anyone could help me with my account. I've never been able to log-in to the minecraft.net website with correct information unless I used a vpn. I'm logged in on the launcher but I cannot join any servers and it comes up with "Failed to log in: The authentication servers are currently down for maintenance." However, when I joi
#192 [16:40] <Tenzin> n the same server on my brother's account, he successfully joins the server. There's something wrong with my account.
#193 [16:41] <mattym> Tenzin, Did you ever migrate the account if it was made a long time ago?
#194 [16:42] <Tenzin> I just made the account recently
#195 [16:43] <mattym> Tenzin, What is the ingame username?
#196 [16:47] <Tenzin> Xectromoz
#197 [16:49] <mattym> Tenzin, Windows PC?
#198 [16:50] <Tenzin> Yes
#199 [16:50] <Tenzin> Java Edition
#200 [16:50] <mattym> ??> Tenzin tools/hjt
#201 [16:50] <Mightyena> Tenzin: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#202 [16:50] <Mightyena> Tenzin: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#203 [16:50] <Tenzin> Ok
#204 [16:53] <Tenzin> https://paste.ubuntu.com/p/x7cR5pHMpy/
#205 [16:54] <Tenzin> Nevermind that, I didn't run admin
#206 [16:54] <mattym> Tenzin, Its fine
#207 [16:54] <Tenzin> Thanks
#208 [16:55] <mattym> ??> Tenzin info/mcleaks
#209 [16:55] <Mightyena> Tenzin: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#210 [16:55] <Mightyena> Tenzin: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#211 [16:55] <mattym> ??> Tenzin win/hosts/edit
#212 [16:55] <Mightyena> Tenzin: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#213 [16:55] <Mightyena> Tenzin: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#214 [16:55] <Tenzin> Thank you
#215 [16:57] <Tenzin> I remove all the entries correct?
#216 [16:58] <Tenzin> Thank you so much
#217 [16:58] <Tenzin> It worked
#218 [16:58] <mattym> ok
#219 [16:59] * Tenzin [webchat@pool-108-56-218-59.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#220 [17:27] * totallykile [webchat@d53-77-218.nap.wideopenwest.com] has joined #minecrafthelp
#221 [17:27] <totallykile> Account stolen
#222 [17:57] * drew [webchat@097-093-106-058.biz.spectrum.com] has joined #minecrafthelp
#223 [17:59] <drew> hey there! i'm experiencing that bug on the ps4 edition of minecraft in which it cannot login to my microsoft account. i've tried resetting the password, uploading and downloading data, going to the older edition and back to the new one, and no method has worked. does anyone know another method that could help me log into my microsoft account on my
#224 [17:59] <drew> ps4?
#225 [18:04] * Tsalkin [webchat@5F9A1297.rev.sefiber.dk] has joined #minecrafthelp
#226 [18:05] <Tsalkin> Im getting "GLFW error 65542: WGL: The driver does not appear to support OpenGL" what do i do?
#227 [18:15] * drew [webchat@097-093-106-058.biz.spectrum.com] has quit. (Quit: webchat.esper.net)
#228 [18:17] <mattym> ??> Tsalkin win/dxdiag
#229 [18:17] <Mightyena> Tsalkin: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#230 [18:20] <Tsalkin> https://paste.ubuntu.com/p/DRS85h7jXf/
#231 [18:20] <Tsalkin> here
#232 [18:21] <mattym> Tsalkin, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#233 [18:21] <Tsalkin> thx for the help
#234 [18:37] * jonny [webchat@64.189.206.99] has joined #minecrafthelp
#235 [18:38] <jonny> I updated my java to the new edition the 64 bit edition and now I cant launch the game. any thoughts?
#236 [18:39] * jonny [webchat@64.189.206.99] has quit. (Client Quit)
#237 [18:49] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#238 [19:12] * hk03 [webchat@47-215-21-1.marycmtc01.res.dyn.suddenlink.net] has joined #minecrafthelp
#239 [19:13] <hk03> I own the PS4 version of minecraft and the bedrock version on the PC. I linked both of them into my microsoft account, and they are both tied to my gamerID now. Can I play PC with PS4 without buying another copy of minecraft? I've already bought the game five times over the years.
#240 [19:25] <hk03> nmn, I figured it out.
#241 [19:25] * hk03 [webchat@47-215-21-1.marycmtc01.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#242 [19:39] * hi [webchat@173-24-35-47.client.mchsi.com] has joined #minecrafthelp
#243 [19:40] <hi> java SE bianary crash
#244 [19:40] * hi [webchat@173-24-35-47.client.mchsi.com] has quit. (Client Quit)
#245 [19:45] * Miles [webchat@c-76-98-90-226.hsd1.pa.comcast.net] has joined #minecrafthelp
#246 [19:45] <Miles> I used to play minecraft years ago and I am trying to get my account back. My username was MJS714, and I do not know the email that goes with the account or the password. Please help me.
#247 [19:52] <Miles> Please
#248 [20:07] * WesMc [webchat@209.51.92.194] has joined #minecrafthelp
#249 [20:09] <WesMc> Minecraft keeps crashing on startup if I have fullscreen enabled. It also crashes if I try to resize the (tiny) window.
#250 [20:24] * thatguy [webchat@pool-100-18-28-170.bltmmd.fios.verizon.net] has joined #minecrafthelp
#251 [20:25] <thatguy> When i hit play it starts and i get to the mojang loading screen and it stops at like 90% and then stops responding
#252 [20:32] * jt_gladden [webchat@c-98-230-208-162.hsd1.nm.comcast.net] has joined #minecrafthelp
#253 [20:33] <jt_gladden> I ran out of space on my main drive and am unsuccessfully trying to download it on another
#254 [20:36] * jt_gladden [webchat@c-98-230-208-162.hsd1.nm.comcast.net] has quit. (Client Quit)
#255 [20:44] * TishinusAbludaev [webchat@92.241.226.53] has quit. (Quit: webchat.esper.net)
#256 [21:07] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
#257 [21:10] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#258 [21:20] * wolffable [webchat@139.sub-174-217-1.myvzw.com] has joined #minecrafthelp
#259 [21:20] <wolffable> how do i reactivate my mojang account?
#260 [21:21] <Andrio> ??> wolffable account/send-email
#261 [21:21] <Mightyena> wolffable: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#262 [21:23] * polar [webchat@cpe-107-184-133-66.socal.res.rr.com] has joined #minecrafthelp
#263 [21:24] <polar> so i am having connection issues with the launcher, ive tried what mojang said and still didnt work. how can i fix this?
#264 [21:25] * wolffable [webchat@139.sub-174-217-1.myvzw.com] has quit. (Client Quit)
#265 [21:25] <Andrio> polar, what happened?
#266 [21:26] <polar> my launche fails to connect and im stuck in offline mode
#267 [21:27] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (*.net *.split)
#268 [21:27] * grandrolf [~grandrolf@13.69.120.247] has quit. (*.net *.split)
#269 [21:27] * combro2k [~combro2k@mail.vmaurik.nl] has quit. (*.net *.split)
#270 [21:27] * frymaster [~frymaster@185.251.226.40] has quit. (*.net *.split)
#271 [21:27] * gothroach [~gothroach@kiss.the.whip.0xf.org] has quit. (*.net *.split)
#272 [21:27] * Shy [svennieke@celbts.net] has quit. (*.net *.split)
#273 [21:27] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has quit. (*.net *.split)
#274 [21:27] * Duck [~Duck@mallard.duckspike.net] has quit. (*.net *.split)
#275 [21:27] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (*.net *.split)
#276 [21:27] * Pugabyte [~Pugabyte@ns507306.ip-198-27-70.net] has quit. (*.net *.split)
#277 [21:27] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#278 [21:31] * thatguy [webchat@pool-100-18-28-170.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#279 [21:42] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#280 [21:47] * campleschunkysoup [webchat@pool-100-18-28-170.bltmmd.fios.verizon.net] has joined #minecrafthelp
#281 [21:47] * lostasheck [webchat@ool-4578f532.dyn.optonline.net] has joined #minecrafthelp
#282 [21:47] <campleschunkysoup> When i hit play it starts and i get to the mojang loading screen and it stops at like 90% and then stops responding
#283 [21:48] <lostasheck> i accidentally purchased java edition but i want the bedrock edition to play cross console. how do i switch or will i have to get in touch with minecraft
#284 [21:48] <Andrio> ??> lostasheck account/refund
#285 [21:48] <Mightyena> lostasheck: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#286 [21:48] <Andrio> ??> campleschunkysoup tools/HJT
#287 [21:48] <Mightyena> campleschunkysoup: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#288 [21:48] <Mightyena> campleschunkysoup: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#289 [21:51] <campleschunkysoup> https://paste.ubuntu.com/p/CWfDzQg5H7/
#290 [21:52] <Andrio> campleschunkysoup, remove PremierOpinion
#291 [21:52] <Andrio> ??> campleschunkysoup AV/ADWCleaner
#292 [21:52] <Mightyena> campleschunkysoup: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#293 [21:52] <Mightyena> campleschunkysoup: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#294 [21:53] * lostasheck [webchat@ool-4578f532.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#295 [21:54] * campleschunkysoup [webchat@pool-100-18-28-170.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#296 [21:55] * campleschunkysoup [webchat@pool-100-18-28-170.bltmmd.fios.verizon.net] has joined #minecrafthelp
#297 [21:56] <campleschunkysoup> im back it told me to quarantine some stuff so i did that and it restarted
#298 [21:57] <Andrio> campleschunkysoup, see if the game works now
#299 [21:57] <campleschunkysoup> yea it works thank you
#300 [22:28] * polar [webchat@cpe-107-184-133-66.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#301 [23:29] * rei [webchat@c-76-97-121-188.hsd1.ga.comcast.net] has joined #minecrafthelp
#302 [23:29] * rei [webchat@c-76-97-121-188.hsd1.ga.comcast.net] has quit. (Client Quit)