#1 [00:24] * Shoof [webchat@047-028-099-030.res.spectrum.com] has joined #minecrafthelp
#2 [00:24] <Shoof> Hey
#3 [00:27] <Shoof> I have been playing Minecraft for a long time. There was a time period where I started playing modded Minecraft. I downloaded the mods off of twitch. After all of the mods got taken down, it seems like there is a problem starting my Minecraft again. The message that I receive is "Java SE Binary not responding" and I have tried everything to get my
#4 [00:27] <Shoof> Minecraft to work and it still has not worked. I updated my drivers and windows and I have uninstalled the game and JAVA multiple times and It still does not work. I hope someone could help me fix this issue.
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#19 [04:28] <evidence> Does anyone have any idea how to get Minecraft support to respond? I bought 2 copies of Minecraft years back when it was still in early access and havent touched my account for years. I thought it would be fun to show my son, but found Im unable to login
#20 [04:28] <evidence> Tried going through the migrate account proccedure but was told that my account was already migrated
#21 [04:28] <evidence> Im unable to to login or reset my password
#22 [04:29] <evidence> Minecraft support responded with an email that my issue has been fixed and I should have a code to redeem a free copy of minecraft, but I never got any code
#23 [04:37] <GreyVulpine> Should contact them back with that. File another ticket if you have to.
#24 [04:37] <GreyVulpine> evidence - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
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#39 [09:16] * meyer1719 [webchat@cbl-dhcp-23-224.machlink.com] has joined #minecrafthelp
#40 [09:18] <meyer1719> Every time I attempt to login on the Minecraft app, it tells me "Failure to login: We tried to sign in to your Microsoft Account but something went wrong.'' It gives me no other option on what to do. It has done this every time since I bought the game 5 days ago.
#41 [09:21] * Mateuss [webchat@88.81.76.66] has joined #minecrafthelp
#42 [09:26] * Nick [webchat@096-058-085-017.res.spectrum.com] has joined #minecrafthelp
#43 [09:26] * Nick is now known as Guest48583
#44 [09:27] * Pinball [webchat@168.red-83-61-60.dynamicip.rima-tde.net] has joined #minecrafthelp
#45 [09:27] <Pinball> Hi!
#46 [09:27] <Mateuss> Hi, I have problem with my cousin acc. His father bought and forgot to use verification code. After while he cannot log in, so i tried to register his email again, but the game he purchased is not here.
#47 [09:28] <Guest48583> Hello, I just bought a new surface laptop running windows 10 and every time I try to run minecraft the game almost looks as though its extremely over-saturated
#48 [09:28] <Pinball> Hi, I have problems with migrating my account I do not remember the nickname
#49 [09:41] * Pinball [webchat@168.red-83-61-60.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#50 [09:42] <Greymagic27> ??> meyer1719 bedrock/support
#51 [09:42] <Mightyena> meyer1719: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.minecraft.net/hc/en-us/articles/360034754072-Minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#52 [09:42] <Greymagic27> Mateuss: Hey. Does it say he owns the game on https://account.mojang.com/login ?
#53 [09:44] <Mateuss> I cant see it so i guess no, but i have Order ID and Transaction ID.
#54 [09:44] * leprechauns [~Pugabyte@node-13t7.pool-118-173.dynamic.totinternet.net] has quit. (Ping timeout: 378 seconds)
#55 [09:44] <Mateuss> right now i trying to use discord supp and this secondary support :D
#56 [09:48] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#57 [09:48] <Mateuss> he told me it happened once more with his 1st purchase so he bought it again and now he is not willing to do it again so i trying to recover his game :D
#58 [09:49] <Greymagic27> ??> Mateuss account/send-email
#59 [09:49] <Mightyena> Mateuss: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#60 [09:50] <Mateuss> Mightyena ok done
#61 [09:58] * pohadka2006 [webchat@80.250.25.97] has joined #minecrafthelp
#62 [09:58] <pohadka2006> Hello?
#63 [09:59] <pohadka2006> Why I cant login? I think I did Everything right.. :/
#64 [10:00] <pohadka2006> I dont know what to do.. I spend a lot time on it..
#65 [10:05] <pohadka2006> uuuum... hello??
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#71 [11:24] * bdaddylucas [webchat@c-98-193-239-208.hsd1.tn.comcast.net] has joined #minecrafthelp
#72 [11:27] <bdaddylucas> So bought java edition for my son, worked great until someone installed forge. couldnt get it to load after that. tried repair option, tried uninstalling in control panel and redownloading. nothing seems to work. help a poor daddy get his son back to playing minecraft
#73 [11:39] * ServerIP_problem [webchat@89-64-33-230.dynamic.chello.pl] has joined #minecrafthelp
#74 [11:44] <ServerIP_problem> Hello. I have problem with seting up an server to play with my friends. I get "FAILED TO BIND TO PORT" if I write anything in "server-ip:", when i leave it blank no one can connect to server. Tried with firewall and port forwarding but thats not it. Also done full reinstall win7 so now only things I have on PC are MCserver, java and drivers.... Any
#75 [11:44] <ServerIP_problem> ideas?
#76 [12:34] * Argum [webchat@215.63.76.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#77 [12:35] <Argum> Hi! Am i able to find any help here concerning account migration?
#78 [12:36] * Argum [webchat@215.63.76.83.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
#79 [12:36] * RedMare [webchat@cpe-173-172-103-118.kc.res.rr.com] has joined #minecrafthelp
#80 [12:37] <RedMare> I am having trouble logging in, it says invalid username or password and I've tried resetting the password, it has been two weeks since I've been last able to login.
#81 [12:39] * RedMare [webchat@cpe-173-172-103-118.kc.res.rr.com] has quit. (Client Quit)
#82 [12:55] * Timmy [webchat@61-222-32-2.HINET-IP.hinet.net] has joined #minecrafthelp
#83 [12:58] * Timmy [webchat@61-222-32-2.HINET-IP.hinet.net] has joined #minecrafthelp
#84 [13:02] <Timmy> I can't log in my Microsoft account in the game. Once I tap the button there's only a green scene and a rolling circle
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#88 [14:04] * Behereplease [webchat@105.100.17.36] has joined #minecrafthelp
#89 [14:04] <Behereplease> Hello
#90 [14:05] <Behereplease> i'm having an issue with patchy\1.1\patchy-1.1.jar impossible to find or to load
#91 [14:10] * Behereplease [webchat@105.100.17.36] has quit. (Quit: webchat.esper.net)
#92 [14:22] * kompatybilny [webchat@83.25.16.99.ipv4.supernova.orange.pl] has joined #minecrafthelp
#93 [14:24] <kompatybilny> Hi, I have a problem with login to game. Before I were be able to log in in launcher, but on the site i didn't. Now i can't login anywhere
#94 [14:25] <Greymagic27> kompatybilny: Hey. Let's start by checking for any software on your PC that may be causing the issue, such as a VPN.
#95 [14:26] <Greymagic27> ??> kompatybilny tools/hjt
#96 [14:26] <Mightyena> kompatybilny: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#97 [14:26] <Mightyena> kompatybilny: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#98 [14:27] <kompatybilny> https://paste.ubuntu.com/p/dgDjRF8r9G/
#99 [14:29] <Greymagic27> kompatybilny: Try uninstalling hamachi. If that doesn't work then proceed to email mojang:
#100 [14:29] <Greymagic27> ??> kompatybilny mojang/email
#101 [14:29] <Mightyena> kompatybilny: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#102 [14:29] <Mightyena> kompatybilny: Note: Do NOT send more than one at a time.
#103 [14:42] * yo [webchat@assynt.plus.com] has joined #minecrafthelp
#104 [14:43] <yo> hiya
#105 [14:43] <yo> got a problem with migrating my account
#106 [14:43] <Greymagic27> yo: Hey. What's the problem?
#107 [14:44] <yo> my account is from before november 2012 and i was entering the email username and password
#108 [14:44] <yo> and it tells me they are incorrect when i am certain they are correct
#109 [14:45] <Greymagic27> I'd like to check that nothing on your PC may be causing this issue before going on to email mojang
#110 [14:45] <Greymagic27> ??> yo tools/hjt
#111 [14:45] <Mightyena> yo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#112 [14:45] <Mightyena> yo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#113 [14:49] <yo> https://paste.ubuntu.com/p/Yxkq8CJVdy/ is this right?
#114 [14:50] <Greymagic27> Yep. One moment.
#115 [14:50] <Greymagic27> yo: Can you uninstall trusteer and run this tool:
#116 [14:50] <Greymagic27> ??> yo av/adwcleaner
#117 [14:50] <Mightyena> yo: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#118 [14:50] <Mightyena> yo: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#120 [15:01] * yo [webchat@assynt.plus.com] has joined #minecrafthelp
#121 [15:01] <yo> hi i restarted the computer when it told me to
#122 [15:03] <Greymagic27> yo: Hey. Did you also uninstall trusteer?
#123 [15:06] <yo> not yet,would i find it in the files?
#124 [15:06] <Greymagic27> Control panel > Uninstall a program
#125 [15:12] <yo> ok whats next
#126 [15:13] <Greymagic27> yo: Restart your PC once more then try the game.
#127 [15:13] <yo> will do
#128 [15:19] * yo [webchat@assynt.plus.com] has joined #minecrafthelp
#129 [15:19] <yo> alright its been restarted again
#130 [15:25] * CODEvan117 [webchat@dhcp-234-95.resnet.purdue.edu] has joined #minecrafthelp
#131 [15:25] <CODEvan117> Is there a way to run a minecraft server on the new nether update snapshot?
#132 [15:28] <CODEvan117> anyone?
#133 [15:29] <yo> i dont believe so
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#135 [15:40] * cmandel [webchat@toroon0628w-lp130-08-76-64-61-215.dsl.bell.ca] has joined #minecrafthelp
#136 [15:40] <cmandel> is there anyone who can help me w a technical issue
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#138 [16:43] * RedMare [webchat@136.61.208.121] has joined #minecrafthelp
#139 [16:44] <RedMare> I need helping logging into my account. It gives me the "invalid email or password" error when I try to log in, and I've tried to reset the password, and even after that it still won't login. It has been 2 weeks since I've last been able to login.
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#141 [16:59] * Naku [webchat@185.sub-174-229-129.myvzw.com] has joined #minecrafthelp
#142 [17:00] <Naku> I bought MC Java for my laptop and cannot play it because the game will not respond long enough for me to do anything. Is there a way to get a refund?
#143 [17:03] * Naku [webchat@185.sub-174-229-129.myvzw.com] has quit. (Client Quit)
#144 [18:09] * Ibrassiere [webchat@52.163.188.21] has joined #minecrafthelp
#145 [18:10] <Ibrassiere> 我忘记了密码,但没有收到重置密码的消息
#146 [18:10] <Ibrassiere> I forgot my password, but I do n’t receive a message to reset it
#147 [18:30] * DarkNoddy [DarkNoddy@ti0020a400-1896.bb.online.no] has joined #minecrafthelp
#148 [19:23] * Ben [webchat@cpe-45-50-79-60.socal.res.rr.com] has joined #minecrafthelp
#149 [19:24] * Ben is now known as Guest39909
#150 [19:27] <Guest39909> Hi, i've just remembered my account password, and got the captcha to start after failing login for the 30th time- I'm sure I cant login because of how many times i just failed. I was wondering if I could change the password to a previous one that I've used, as I seem to have forgotten and reset that password a while ago, and no longer am able to ch
#151 [19:27] <Guest39909> ange my current password to it, which is why I have to just guess what password it is over and over. Could I please be able to reset my password to a previous one? Whatever you need for me to prove that it is indeed my account please go ahead, im willing to do anything at this point to just get my account password to something reasonable again.
#152 [19:41] * naaz [webchat@d137-186-168-177.abhsia.telus.net] has joined #minecrafthelp
#153 [19:42] <naaz> i want to change my username and it wont let me. it is saying that i can change it in 0 days
#154 [19:45] * Cakeaman [webchat@207.174.245.158] has joined #minecrafthelp
#155 [19:45] <Cakeaman> hi i dont know if its just my internet but my friend has his own server he hosts and i cant ever join it, yet i can join minplex and other main servers
#156 [19:46] <Cakeaman> 118e1771
#157 [19:47] <Cakeaman> io.netty.channel.abstractchannel$annotatedconnectexception timed out pops up every time
#158 [19:52] * Cakeaman [webchat@207.174.245.158] has quit. (Quit: webchat.esper.net)
#159 [19:58] * FanaticAtol3322 [webchat@60.242.189.46.rev.vodafone.pt] has joined #minecrafthelp
#160 [19:58] <FanaticAtol3322> Hi
#161 [19:59] <FanaticAtol3322> I cant join my friend world in PS4
#162 [20:08] * FanaticAtol3322 [webchat@60.242.189.46.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#163 [20:21] * L0n3ly [webchat@108-233-127-32.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#164 [20:31] <L0n3ly> https://paste.gg/p/anonymous/8fd66e6412ae46e4a5f6be3c6b750fc2
#165 [20:31] <L0n3ly> Please read above
#166 [20:44] <Andrio> L0n3ly, can you run a speed test with your home Internet connection? https://www.speedtest.net/
#167 [21:04] * SK [webchat@modemcable077.101-161-184.mc.videotron.ca] has joined #minecrafthelp
#168 [21:05] <SK> i can't connect to my realm
#169 [21:05] * tumbleweed [~bildramer@p200300CF370483005CC52EF86506D363.dip0.t-ipconnect.de] has joined #minecrafthelp
#170 [21:06] <SK> the error is: io.netty.channel.AbrstractChannel$AnnotatedConnectException: Connection refused: no further information:
#171 [21:07] * SK [webchat@modemcable077.101-161-184.mc.videotron.ca] has quit. (Client Quit)
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#173 [22:53] * Nano [webchat@host-72-174-112-37.bln-mt.client.bresnan.net] has joined #minecrafthelp
#174 [22:54] <Nano> Hi I am having trouble resetting my security questions and I've tried emailing Mojang but that was over three months ago and still haven't reeived a response.
#175 [23:19] * Jules [webchat@76-14-178-229.wsac.wavecable.com] has joined #minecrafthelp
#176 [23:19] <Jules> Wassup I cant seem to log into my account on both the launcher and the website
#177 [23:19] <Jules> I can log on to mojang tho
#178 [23:21] * Jules [webchat@76-14-178-229.wsac.wavecable.com] has quit. (Client Quit)
#179 [23:22] * CraX [webchat@249.221.220.203.dial.dynamic.acc01-macq-tar.comindico.com.au] has joined #minecrafthelp
#180 [23:24] <CraX> Howdy. My game crashes whenever I open a world. It visibly renders the world for a second and then outright crashes/quits to the launcher. I have a log file of the crash if needed [EXCEPTION_ACCESS_VIOLATION according to it by the way]
#181 [23:24] <CraX> All my graphics drivers are up to date, as far as I know nothing has changed, it just started doing this one day.
#182 [23:25] <CraX> It's actually been doing this for a while now, I just never got around to fixing it (I never got any responses a while back no matter how long I waited)
#183 [23:28] * CraX [webchat@249.221.220.203.dial.dynamic.acc01-macq-tar.comindico.com.au] has joined #minecrafthelp
#184 [23:29] <CraX> (oops closed the tab)
#185 [23:42] <CraX> Nevermind, it suddenly decided it wanted to start working. Wack.
#186 [23:48] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
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