#1 [01:44] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has joined #minecrafthelp
#2 [01:59] * Rebbelionair13 [webchat@120.29.109.212] has joined #minecrafthelp
#3 [01:59] <Rebbelionair13> Hello there.
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#8 [04:28] * Alpha [webchat@203.220.139.4] has joined #minecrafthelp
#9 [04:28] <Alpha> Hi
#10 [04:29] <Alpha> Can you help me?
#11 [04:29] <Alpha> my minecraft say i am not online
#12 [04:29] <Alpha> when i try to login
#13 [05:51] * Scorngaming92 [webchat@host-92-27-148-23.static.as13285.net] has joined #minecrafthelp
#14 [05:52] <Scorngaming92> issue with micecraft windows 10 redeem code
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#16 [07:08] * b_tristan [webchat@lfbn-idf1-1-1626-170.w90-90.abo.wanadoo.fr] has joined #minecrafthelp
#17 [07:09] <b_tristan> #minecraft hi, i'm french. And i can't connect in my mojang account because i lost my password and my mail adress
#18 [07:10] <b_tristan> #minecrafthelp hi, i'm french. And i can't connect in my mojang account because i lost my password and my mail adress. The mail adress is now close
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#21 [07:13] * MjFlys [webchat@101.red-83-33-119.dynamicip.rima-tde.net] has joined #minecrafthelp
#22 [07:13] <MjFlys> Hi, i need support with my account
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#24 [07:21] * MjFlys [webchat@101.red-83-33-119.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
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#26 [07:38] * AzteckiSzaman [webchat@157.158.162.174] has joined #minecrafthelp
#27 [07:38] <AzteckiSzaman> Hello, I have problem with my code. I bought it and the minecraft site says that's incorrect
#28 [07:39] <AzteckiSzaman> When I tried register that code on the other account then it says that code is used.
#29 [07:39] <lukas2006089> hello i was working on a school project on minecraft pe because my classmates dont have the java edition. so i found out that if you bought the game that you could get the windows 10 version for free. so i checked and it said that the code was already used. but i am 100 procent sure that i didnt do it. my friend has the same problem.
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#31 [07:40] * angular_mike_2 [sid45533@id-45533.charlton.irccloud.com] has joined #minecrafthelp
#32 [07:40] <AzteckiSzaman> Is there someone to help with this problem?
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#36 [07:41] <BriTripz> Hey my mine craft is not letting me sign in to my Microsoft on my ps4 how do i fix that?
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#48 [10:16] * rain [webchat@72.10.107.137] has joined #minecrafthelp
#49 [10:18] <rain> Hi! This probably falls under the backlog of account support requests, but just in case it doesn't: I'm not receiving emails from minecraft, including emails that reset my password. Is this a part of the backlog, and if not, how do I fix it?
#50 [10:36] <CubeTheThird> rain, have you already tried sending a message to Mojang support?
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#53 [10:51] * CartoonFoley [webchat@90.165.102.48] has joined #minecrafthelp
#54 [10:52] <CartoonFoley> Hey, I've had a problem related to the game purchase, I have been charged several times for it due to an error and I do not even own the game yet. What can I do?
#55 [10:52] <CubeTheThird> CartoonFoley, you will need to contact Mojang support about this issue
#56 [10:53] <CubeTheThird> ??> CartoonFoley mojang/email
#57 [10:53] <Mightyena> CartoonFoley: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#58 [10:53] <Mightyena> CartoonFoley: Note: Do NOT send more than one at a time.
#59 [10:53] <CartoonFoley> Alright will do, thanks for the help!
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#61 [10:54] <rain> Yeah I sent them an email-- I think they're just backlogged
#62 [10:54] <CubeTheThird> rain, did you receive the automated email response from them? it should include a case number
#63 [10:55] <rain> yeah I got one!
#64 [10:55] <CubeTheThird> rain, ok good. So you're right in that you are probably just in the backlog and will have to wait
#65 [10:56] <rain> oh thank goodness I thought my email got hacked or something
#66 [10:56] <rain> thank you!
#67 [10:56] <rain> thank you!
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#71 [12:02] * Shrek [webchat@ip56504d83.direct-adsl.nl] has joined #minecrafthelp
#72 [12:02] <Shrek> I can't login to my Minecraft account
#73 [12:07] * Shrek [webchat@ip56504d83.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
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#75 [12:38] * Tim [webchat@ip-213-127-7-239.ip.prioritytelecom.net] has joined #minecrafthelp
#76 [12:39] <Tim> Hi, i have a bit of trouble with launching the game
#77 [12:39] <Tim> Might the problem be that I use ChromeOS?
#78 [12:41] <CubeTheThird> Tim, ChromeOS is not supported unfortunately
#79 [12:41] <Tim> That's a pitty.
#80 [12:41] <Tim> is there a refund availible?
#81 [12:42] <CubeTheThird> Tim, how long ago have you purchased the game?
#82 [12:42] <Tim> Like 10 minutes ago
#83 [12:42] <CubeTheThird> Tim, gotcha. Contact Mojang support to request the refund
#84 [12:42] <CubeTheThird> ??> Tim mojang/email
#85 [12:42] <Mightyena> Tim: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#86 [12:42] <Mightyena> Tim: Note: Do NOT send more than one at a time.
#87 [12:43] <Tim> Thanks for the help
#88 [12:43] <CubeTheThird> 👍
#89 [12:45] * david [webchat@179.12.156.17] has joined #minecrafthelp
#90 [12:45] <david> hey does anyone know how to fix the io.netty.channel error on 1.12.2
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#95 [13:58] * _Dave is now known as Guest80985
#96 [13:59] <Guest80985> My Minecraft 1.14-1.15 wont load at all, and when I load Minecraft 1.13 and below, I can't make a world. I've tried uninstalling many times and even completely reset my Minecraft files. I don't know how to fix this.
#97 [14:13] * hoticepack [webchat@172-12-253-175.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#98 [14:13] <hoticepack> i cant sign in on minecraft.net
#99 [14:13] <hoticepack> the log in button does nothing
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#101 [14:43] * Jorge [webchat@92.59.179.141] has joined #minecrafthelp
#102 [14:44] <Jorge> spanich?
#103 [14:44] <Jorge> spanish*?
#104 [14:46] <Jorge> tengo un problema para jugar a minecraft. inicio el launcher sin problemas pero al hacer clic en "jugar" en el launcher, la pantalla permanece en negro y no veo nada. oigo la musica del menu principal de MC y si hago click en algún boton, que no veo, suena. hay interacción con el juego... pero no visión
#105 [14:47] <Jorge> #minecrafthelp
#106 [14:47] <Jorge> anybody?
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#108 [14:51] * thierry90 [webchat@58.pool85-53-80.dynamic.orange.es] has joined #minecrafthelp
#109 [14:51] <thierry90> Hola
#110 [14:52] <thierry90> Hello
#111 [14:53] <thierry90> Somebody can help me please?
#112 [14:59] <thierry90> Nobody here?
#113 [15:03] <thierry90> help please
#114 [15:52] * Reaper [webchat@71.8.160.230] has joined #minecrafthelp
#115 [15:53] <Reaper> when i try to log into my account it says "Sorry! Make sure youre online and try again"
#116 [15:54] <Reaper> any way to fix this?
#117 [15:55] <Reaper> hello?
#118 [15:59] <Reaper> Yall are no help
#119 [16:47] * pixi [webchat@ip72-208-179-4.ph.ph.cox.net] has joined #minecrafthelp
#120 [16:48] * pixi [webchat@ip72-208-179-4.ph.ph.cox.net] has quit. (Client Quit)
#121 [16:57] * Scri [webchat@ip70-191-105-182.tu.ok.cox.net] has joined #minecrafthelp
#122 [16:57] <Scri> hello?
#123 [16:59] <Scri> Yeah, I bought a Minecraft redeem code back in July of last year. I have since then transferred computers and now am no longer able to download or install Minecraft again. What gives?
#124 [17:09] * Scri [webchat@ip70-191-105-182.tu.ok.cox.net] has quit. (Quit: webchat.esper.net)
#125 [17:13] * Meeper3213 [webchat@d137-186-87-75.abhsia.telus.net] has joined #minecrafthelp
#126 [17:16] <Meeper3213> i forgot my Security questions and my email got deleted
#127 [17:24] * Meeper3213 [webchat@d137-186-87-75.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#128 [17:58] * jameshanley [webchat@CPE905851008d83-CM905851008d81.cpe.net.cable.rogers.com] has joined #minecrafthelp
#129 [17:59] <jameshanley> I have an old mojang account with an email I dont use anymore and dont know the security question awnsers to. Any help?
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#133 [18:29] * lilburti [webchat@172-12-253-175.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#134 [18:30] <lilburti> i cant log in on the minecraft website, or on the launcher. this is my first time ever attempting to play
#135 [18:43] * Nichols [webchat@87.92.151.186.static.intelnet.net.gt] has joined #minecrafthelp
#136 [18:44] <Nichols> Hello! I have a problem which the minecraft launcher does not recognize my graphics card which is a GeForce 1070 that I can do?
#137 [18:44] * Guest80985 [webchat@108-237-171-47.lightspeed.brhmal.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#138 [18:45] <Nichols> Hello! I have a problem which the minecraft launcher does not recognize my graphics card which is a GeForce 1070 that I can do?
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#143 [21:20] * tiagonahuelr [webchat@181.22.6.231] has joined #minecrafthelp
#144 [21:21] <tiagonahuelr> Minecraft on PS4 does not ever start
#145 [21:21] <tiagonahuelr> It only gets a grey screen saying "MINECRAFT" and some moving vertical lines below
#146 [21:22] <tiagonahuelr> What do I have to do?
#147 [22:24] * lis [webchat@63-235-112-232.dia.static.qwest.net] has joined #minecrafthelp
#148 [22:24] <lis> everytime i try to log into my account the i click the login button and it turns black and then freezes and wont let me log in
#149 [22:24] <lis> how do i fix thi?
#150 [22:35] * Yakobson [webchat@1.126.111.119] has joined #minecrafthelp
#151 [22:36] <Yakobson> I lost my username and cannot migrate my account without it. Please help
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