#MinecraftHelp > 2020-02-14
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#7 [02:17] <RealJKal> For Seemingly no reason my minecraft is crashing. Sometimes while it is loading up, sometimes i can get in a world for 5 minutes and then it crashes. They are random. My computer should be strong enough to run it well so It doesnt have to do with the hardware
#8 [02:17] <RealJKal> Process crashed with exit code -805306369
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#14 [03:14] <mahbxx> hi
#15 [03:14] <Toast> Hello I recently downloaded Minecraft onto a new laptop but am only getting about 12fps, any advice?
#16 [03:14] <Toast> Hello : )
#17 [03:15] <Toast> The laptop is a surfacebook pro 2, i7, 16gb ram, GTA 1050 2gb
#18 [03:15] <Toast> gtx*
#19 [03:16] <mahbxx> I don't remember the email to which I migrated my minecraft premium account. Someone can help me?
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#26 [04:35] <TheLlamaGuy06> My friend is trying to buy minecraft Java edition but does not let him buy it on any computer or credit card and keeps saying verify credit card info.
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#29 [05:28] <HEx8> Hello
#30 [05:30] <HEx8> i have the java.io.IOException problen only in realms
#31 [05:31] <HEx8> does someone know how to fix it? i tried a lot of things but i still have the problem since 3 months ago
#32 [05:31] <HEx8> does someone know how to fix it? i tried a lot of things but i still have the problem since 3 months ago
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#36 [06:41] * Nick is now known as Guest31768
#37 [06:43] <Guest31768> Hello,
#38 [06:43] <Guest31768> I wanted to play Minecraft again after a long time. When I tried to login I had to answer some safety questions. I think I just typed in something random when I was younger... I don't have access to my old email account anymore, since its an old one from years and years ago. Is there any way to get my account back?
#39 [06:46] <Greymagic27> ??> Guest31768 mojang/email
#40 [06:46] <Mightyena> Guest31768: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#41 [06:46] <Mightyena> Guest31768: Note: Do NOT send more than one at a time.
#42 [06:47] <Guest31768> Thanks
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#46 [07:17] <Jake> Howdy, I started a minecraft server about two weeks ago, and still have yet to see anything with pillagers, both patrols and towers. The game difficulty has been on hard, and pillager raids has been set to true. It's currently day 118 and nothing.
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#51 [09:15] * official_dnl [webchat@p54922884.dip0.t-ipconnect.de] has joined #minecrafthelp
#52 [09:17] <official_dnl> Hello guys its been months since i logged in into minecraft homepage and i dont know my security answers anymore the thing is i tried to reset but i dont work since the email dont exist anymore i dont know why they tell me my email got deleted so i wanted to ask if i could change my email somehow
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#54 [09:30] <crln> someone speak spanish?
#55 [09:35] * Danish [webchat@87-59-110-231-cable.dk.customer.tdc.net] has joined #minecrafthelp
#56 [09:35] <crln> i cant log in
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#58 [11:13] * banana [webchat@ip68-96-143-28.om.om.cox.net] has joined #minecrafthelp
#59 [11:14] <banana> hi, i may have changed my password and cant remember it but the email to my minecraft account does not exist anymore and i cant reset it
#60 [11:16] <banana> is there a way to transfer my minecraft account to my mojang one i created with my current email?
#61 [11:30] <Greymagic27> ??> banana account/send-email
#62 [11:30] <Mightyena> banana: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
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#68 [12:29] <SCPeanut> https://gyazo.com/182f35c642bd3aff7289fb568ff27086
#69 [12:29] <SCPeanut> For some reason, I cannot log in. I have tried restarting my computer but it will not let me log in. Also, I'm not able to log in on minecraft.net.
#70 [12:34] * SpookySkelet0n [webchat@67.165.3.37] has joined #minecrafthelp
#71 [12:34] <SpookySkelet0n> Hello.
#72 [12:34] <SpookySkelet0n> My minecraft has been having issues with start up
#73 [12:35] <SpookySkelet0n> How do I fix this?
#74 [12:35] <SpookySkelet0n> hello?
#75 [12:35] <SCPeanut> What happens?
#76 [12:35] <SpookySkelet0n> oh hello
#77 [12:36] <SpookySkelet0n> So when I press launch, the java platform opens, but proceeds to not respond.
#78 [12:36] <SCPeanut> Can you send a crash log?
#79 [12:36] <SpookySkelet0n> I have to close the launcher using task manager
#80 [12:36] <SpookySkelet0n> where do I find the crash log?
#81 [12:36] <SCPeanut> It should automatically send you one if the game crashes.
#82 [12:37] <SpookySkelet0n> It just says "game crashed"
#83 [12:37] <SpookySkelet0n> in the launcher
#84 [12:37] <SCPeanut> no other information?
#85 [12:37] <SpookySkelet0n> No
#86 [12:38] <SpookySkelet0n> Should I turn on the "open output log"?
#87 [12:38] <SCPeanut> Yes.
#88 [12:38] <SpookySkelet0n> In the settings, right?
#89 [12:39] <SCPeanut> I think.
#90 [12:39] <SpookySkelet0n> Process crashed with exit code -805306369
#91 [12:39] <SpookySkelet0n> it says that
#92 [12:39] <SpookySkelet0n> or do i have to wait for it to crash by itself?
#93 [12:40] <SpookySkelet0n> I'll wait for it to crash
#94 [12:42] <Greymagic27> ??> SCPeanut tools/hjt
#95 [12:42] <Mightyena> SCPeanut: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#96 [12:42] <Mightyena> SCPeanut: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#97 [12:43] <Greymagic27> SpookySkelet0n: What sort of trouble are you having?
#98 [12:43] <SpookySkelet0n> oh ok
#99 [12:43] <SpookySkelet0n> i will try this
#100 [12:44] <SpookySkelet0n> What should i make the "Poster"
#101 [12:44] <SpookySkelet0n> oh nvm
#102 [12:44] <Greymagic27> SpookySkelet0n: Those steps were for SCPeanut :P
#103 [12:44] <Greymagic27> ??> SpookySkelet0n av/adwcleaner
#104 [12:44] <Mightyena> SpookySkelet0n: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#105 [12:44] <Mightyena> SpookySkelet0n: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#106 [12:44] <Greymagic27> SpookySkelet0n: Follow those steps ^
#107 [12:44] <SpookySkelet0n> I have already done that
#108 [12:45] <SpookySkelet0n> I have cleaned my pc with the Malwarebytes
#109 [12:45] <SpookySkelet0n> before this
#110 [12:46] <SCPeanut> Yeah my computer is clean
#111 [12:46] <SCPeanut> And I was playing minecraft a few days ago.
#112 [12:46] <SpookySkelet0n> There was a ton of adware and stuff, but I did the steps and it cleaned everything
#113 [12:47] <SpookySkelet0n> What do I do now
#114 [12:47] <Greymagic27> SCPeanut: It may not be malware causing the issue, rather something software related. It's always best to confirm that software isn't the cause before moving onto another fix.
#115 [12:47] <Greymagic27> SpookySkelet0n: Follow the steps I sent to SCPeanut (hijackthis ones)
#116 [12:47] <SpookySkelet0n> ok
#117 [12:48] <SpookySkelet0n> https://paste.ubuntu.com/p/HDcdRHcz9C/
#118 [12:48] <SpookySkelet0n> thats the output
#119 [12:48] <Greymagic27> SpookySkelet0n: I can still see a piece of malware on your PC, known to cause the issue you're having.
#120 [12:48] <Greymagic27> ??> SpookySkelet0n av/malwarebytes
#121 [12:48] <Mightyena> SpookySkelet0n: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#122 [12:48] <Mightyena> SpookySkelet0n: Download it here: https://www.malwarebytes.org/
#123 [12:48] <Mightyena> SpookySkelet0n: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#124 [12:49] <SpookySkelet0n> I have malwarebytes
#125 [12:49] <SpookySkelet0n> ok I will scan
#126 [12:50] <SpookySkelet0n> Oh
#127 [12:50] <SpookySkelet0n> I had a diff version
#128 [12:50] <SCPeanut> https://paste.ubuntu.com/p/K6qy9rY3hr/
#129 [12:50] <SpookySkelet0n> I am installing the one you sent
#130 [12:50] <SpookySkelet0n> While it's installing, may I ask what the malware is?
#131 [12:51] <Greymagic27> SCPeanut: Uninstall hamachi. Also, what's redirector?
#132 [12:51] <Greymagic27> SpookySkelet0n: Preimeropinion
#133 [12:51] <SpookySkelet0n> I have no idea what that even is
#134 [12:52] <SpookySkelet0n> It is scanning
#135 [12:52] <SpookySkelet0n> This should take some time, right?
#136 [12:53] <Greymagic27> Yea, it will take around 5-10 minutes I expect
#137 [12:53] <SCPeanut> I use hamachi for GMOD multiplayer, I've had it for almost 2 years without problems. I don't know what redirector is.
#138 [12:54] <SpookySkelet0n> You're not alone
#139 [12:54] <Greymagic27> SCPeanut: Run https://www.malwarebytes.org/ and see if that picks up anything
#140 [12:54] <SpookySkelet0n> it's running, almost finished
#141 [12:54] <SpookySkelet0n> There's so much detections
#142 [12:55] <Greymagic27> I've got to go and get something ready, I'll be back in 2-3 minutes
#143 [12:55] <SpookySkelet0n> 75
#144 [12:55] <SpookySkelet0n> Ok
#145 [12:55] <SpookySkelet0n> 159
#146 [12:55] <SpookySkelet0n> omg
#147 [12:55] <SCPeanut> I've already got malware
#148 [12:55] <SCPeanut> bytes
#149 [12:56] <SpookySkelet0n> Run the scan
#150 [12:56] <SCPeanut> i am
#151 [12:57] <Greymagic27> Alright. I'm back!
#152 [12:57] <SpookySkelet0n> Ok hello
#153 [12:57] <SpookySkelet0n> I have 159 detections
#154 [12:57] <SCPeanut> malwarebytes detected nothing
#155 [12:57] <SpookySkelet0n> Is it normal to have over 150000 items?
#156 [12:58] <Greymagic27> Depends how much malware there is :P
#157 [12:58] <SpookySkelet0n> i have a lot
#158 [12:58] <Greymagic27> SCPeanut: Could you open control panel and uninstall redirector as well as hamachi? As hamachi can act as a VPN I want to make sure it's not causing any issues here
#159 [12:59] <SpookySkelet0n> I haven't been able to play MC for very long
#160 [12:59] <SpookySkelet0n> and, you know, favorite game and everything
#161 [13:01] <SpookySkelet0n> it's been 10 minutes and has scanned 176 thousand items
#162 [13:02] <SCPeanut> I cant find redirector
#163 [13:02] <Greymagic27> Search for 'citrix'. It's using this file directory if it helps: C:\Program Files (x86)\Citrix\ICA Client\redirector.exe
#164 [13:04] <SpookySkelet0n> It's detecting more stuff
#165 [13:05] <SpookySkelet0n> Is it possible to have 700000 items
#166 [13:05] <SpookySkelet0n> It's finished
#167 [13:05] <SpookySkelet0n> Do I quarantine?
#168 [13:06] * Whahahahaha [webchat@4dafc684.ftth.telfortglasvezel.nl] has joined #minecrafthelp
#169 [13:08] <Whahahahaha> Hi, i'm having a problem where if i break a certain block in my world, it kind of freezes. As in: mobs don't walk/interact with anything anymore, blocks don't drop anything etc. I use the same world between my macos and windows partition, but have the same issue when using macos, windows through parallels or windows bootcamp.
#170 [13:09] <Whahahahaha> it is a skyblock world with additional looting tables, but no mods as far as i know
#171 [13:09] <Whahahahaha> version 1.15.2
#172 [13:12] * SpookySkelet0n [webchat@67.165.3.37] has joined #minecrafthelp
#173 [13:12] <SpookySkelet0n> Hello
#174 [13:12] <SpookySkelet0n> I have returned
#175 [13:12] <SpookySkelet0n> It restarted my PC, and says it removed the threats
#176 [13:12] <SpookySkelet0n> Should I try using MC
#177 [13:21] * Deano [webchat@host109-155-132-175.range109-155.btcentralplus.com] has joined #minecrafthelp
#178 [13:21] <Deano> Minecraft 1.15.2 keeps crashing for me
#179 [13:21] <Deano> It loads up to the end of the loading screen but doesn't respond and needs to be forced closed.
#180 [13:23] <Deano> ??
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#185 [15:00] * Walkingdead3576 [webchat@h95.89.31.71.dynamic.ip.windstream.net] has joined #minecrafthelp
#186 [15:01] <Walkingdead3576> my minecraft only installed the launcher and not the actual game so I cant play it
#187 [15:04] <kouett> ((
#188 [15:05] <kouett> Walkindead3576: you have to run the launcher and then it'll download the game
#189 [15:07] <Walkingdead3576> i did but it keeps giving me a crash report
#190 [15:16] * SCPeanut [webchat@S0106002401f26587.vc.shawcable.net] has joined #minecrafthelp
#191 [15:17] <SCPeanut> It says im not online and it wont let me log in to launcher
#192 [15:17] <SCPeanut> Had this problem for a few days
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#196 [15:35] <ruben> is this where i can get help with logging into a minecraft acc made years ago......?
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#200 [15:53] * xeanax [webchat@88.241.49.138] has joined #minecrafthelp
#201 [15:53] <xeanax> hi!
#202 [15:54] <xeanax> My game was crash when I was trying start the game and also I got this bug report
#203 [15:54] <xeanax> A fatal error has been detected by the Java Runtime Environment:
#204 [15:54] <xeanax> like this
#205 [15:54] <xeanax> atio6axx.dll+0xf806be
#206 [15:55] <xeanax> can someone know how can ı solve ?
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#209 [16:04] <dannygames_> #minecrafthelp Hello, I haven't played Minecraft in awhile, however I decided to give it a go again. But when I tried to download the game op my laptop, I had some verification questions which I do not know the answer of anymore. This could be solved by emailing them, but the problem here is, my email that I used at the time does not exist anymore.
#210 [16:04] <dannygames_> So now I cannot download Minecraft anymore without knowing the answer of the questions and not being able to access the email. I do know my password and e-mail and username in-game. Could I get help with it?
#211 [16:06] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#212 [16:41] * K [webchat@99-3-164-129.lightspeed.mmphtn.sbcglobal.net] has joined #minecrafthelp
#213 [16:41] <K> I keep getting this error Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#214 [16:46] * dannygames_ [webchat@84-27-175-76.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#215 [16:46] <K> I cant launch the game everytime I click play i get this error
#216 [16:46] <K> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
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#221 [17:28] * nateaz [webchat@ip98-165-75-212.ph.ph.cox.net] has joined #minecrafthelp
#222 [17:28] <nateaz> I have been trying to log into my account for 3 days with no luch
#223 [17:28] <nateaz> luck*
#224 [17:28] <nateaz> luck*
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#228 [18:09] <Abiguos> I am having trouble connecting to a server and I am getting this error message (io.netty.channel.abstractchannel$annotatedconnectexception)
#229 [18:09] <Abiguos> I currently have not found a way to resolve this problem
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#232 [18:53] <hermosoysensual> Hi, I open the new updated minecraft snapshot version and my villagers dissappear. How can I fix this bug?
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#234 [18:53] <ChanceS> I purchased the game like 5 years ago and i tried to get on it the other day but it is not saying i have it.
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#237 [18:55] <Trace175> Installed latest nvidia driver (342.01) and still having issues booting up minecraft java edition on windows 7. It gives me 65542 error code and says the driver doesn't seem to support OpenGL. Have an nvidia geforce 8800 GTS if that helps.
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#239 [18:58] * hermosoysensual [webchat@190.153.206.137] has joined #minecrafthelp
#240 [18:58] <jively> I have 2 Java accounts, and want to create a 3rd one. I'm having trouble creating a new account.
#241 [18:59] <hermosoysensual> Hi, I open the new updated minecraft snapshot version and my villagers dissappear. How can I fix this and why this happened?
#242 [19:00] <jively> hermosoysensual You understand snapshots are experimental. You clicked "I know what I'm doing" ?
#243 [19:01] <hermosoysensual> yes
#244 [19:01] <hermosoysensual> and yes
#245 [19:01] <jively> hermosoysensual Did you make a backup before you went into the snapshot?
#246 [19:02] <hermosoysensual> I thought that it would affect when you update and very old version o the newest one, bu not this type o bug.
#247 [19:02] <hermosoysensual> Unfortunately, no
#248 [19:02] <hermosoysensual> can I edit the game to fix this?
#249 [19:03] <hermosoysensual> a very old version to the newest one*
#250 [19:03] <jively> hermosoysensual snapshots can have all sorts of bugs.
#251 [19:04] <jively> hermosoysensual If you lost a lot of villagers with specific trades, you'll have to start over. If you can switch to creative it can help I guess.
#252 [19:04] <jively> hermosoysensual You should make a backup before any new version.
#253 [19:05] <hermosoysensual> That´s what I´m going to do. Thanks. Have a nice day bro
#254 [19:06] <jively> hermosoysensual you too
#255 [19:06] <Trace175> Installed latest nvidia driver (342.01) and still having issues booting up minecraft java edition on windows 7. It gives me 65542 error code and says the driver doesn't seem to support OpenGL. Have an nvidia geforce 8800 GTS if that helps.
#256 [19:07] <Trace175> Any ideas?
#257 [19:07] <jively> Trace175 I'm not from Mojang. Do you get to Minecraft options before error? If so you can maybe turn all your video settings to low, like render distance.
#258 [19:09] <Trace175> I get to the launcher but beyond that i get nothing
#259 [19:10] <jively> Trace175 no idea, sorry
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#261 [19:14] <Trace175> darn. thanks for trying
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#264 [19:43] <camouflagegames> how do you fix error code 65542: WGL
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#269 [20:36] <Gabe> i bought the Bedrock version of minecraft but i also want java and i cant find my code
#270 [20:37] <hiccupchaddockIII> is anyone else running into a problem where the game crashes halfway through the startup?
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#273 [20:57] <Trace175> yes
#274 [21:01] * nbfocus [webchat@h36.157.187.173.dynamic.ip.windstream.net] has joined #minecrafthelp
#275 [21:02] <nbfocus> Minecraft launcher says this account does not own a copy of the game but I bought it a year ago.
#276 [21:06] <nbfocus> And I just searched through this email for my verification code I used to buy the game to make sure that I used the correct email.
#277 [21:34] * Jet [webchat@reserved-62-184.grapevine.net.au] has joined #minecrafthelp
#278 [21:44] <Jet> http://dpaste.com/31PC236. Can anyone help please?
#279 [21:46] <Andrio> ??> Jet Mac/reinst
#280 [21:46] <Mightyena> Jet: You may need to reinstall the locally installed files that Minecraft puts into place.
#281 [21:46] <Mightyena> Jet: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#282 [21:50] * Frost [webchat@cpe-76-177-211-5.natcky.res.rr.com] has joined #minecrafthelp
#283 [21:51] <Jet> alright I'll give that a try thanks
#284 [21:51] <Frost> My game keeps crashing before loading. I will open the application and it starts to load normally. It then freezes roughly 90% before actually loading the game. Upon closing the game i get "Process crashed with exit code -805306369". any fix ?
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#286 [22:05] <Frost> ?
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#289 [22:25] * benslaki [webchat@24-220-158-141-dynamic.midco.net] has joined #minecrafthelp
#290 [22:25] <benslaki> when i try to open monecraft, it crashes, im on latest release with latest java
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#295 [22:46] <Grant> Hey! After opening minecraft, I've noticed an INSANE amount of stuttering, like for every two seconds there is .5 seconds where the screen is frozen. Know that its not a problem with my computer, because this only happens in the Minecraft client. Any ideas?
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