#1 [00:45] * Trader [webchat@cpe-107-184-57-223.socal.res.rr.com] has joined #minecrafthelp
#2 [00:47] <Trader> Anyone have any idea why I can't connect or see any server in Minecraft? It all just says 'Can't connect to server.' I last played this game maybe 6 months ago and there was no issue.
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#9 [07:04] * Kat_ [webchat@host-67-45-32-139.hnremote.net] has joined #minecrafthelp
#10 [07:04] <Kat_> Hi
#11 [07:06] <Kat_> my grandson has a Minecraft account. He hasn’t accessed it in a long time, and wishes to find it. I’m a retired Nana on a budget, and bought this once years ago....can you please assist me in finding this so he can join his Minecraft World?
#12 [07:09] <Kat_> The email associated with his account was possibly, Llombardo@gmail.com
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#16 [08:17] <joserra11> Hello, I have a new computer and I do not know how to install the minecraft again, on the official website I do not know where it is downloaded again.
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#20 [08:38] * blockhead_007 [webchat@209.6.13.240] has joined #minecrafthelp
#21 [08:39] <blockhead_007> I don't have access to my minecraft email and i have found no support on the support website... please help. I don't even know what email was used for it.
#22 [09:57] * Hermana_Mayor [webchat@cm-93-156-70-46.telecable.es] has joined #minecrafthelp
#23 [10:00] <Hermana_Mayor> I bought Java edition, but there was an error and I don't have the game, but they they charged it. What can I do now?
#24 [10:28] * tyler2 [webchat@cpe-98-28-243-249.cinci.res.rr.com] has joined #minecrafthelp
#25 [10:33] <tyler2> hey, im having trouble with a java binary crash. I have tried everything and am not sure what else to do. all my drivers are up to date. java is up to date. windows is up to date. but when i go onto the minecraft website it tells me i dont own the game. could that be the issue? i still have the launcher. not sure why it says i dont own it.
#26 [11:06] * Hermana_Mayor [webchat@cm-93-156-70-46.telecable.es] has joined #minecrafthelp
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#30 [11:21] * hamborger [webchat@78.16.54.216] has joined #minecrafthelp
#31 [11:21] <hamborger> i tried re-downloading minecraft with an account that has already purchased minecraft but it keeps saying that i have to buy it
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#33 [11:29] * tyler9 [webchat@cpe-98-28-243-249.cinci.res.rr.com] has joined #minecrafthelp
#34 [11:34] <tyler9> im having trouble with a java binary crash. this has happened before and i was able to get it corrected on my own. but this time has given me a ton of trouble. been dealing with it for a few day now. drivers are updated, windows is updated, video card updated. ive uninstalled and reinstalled minecraft. im losing my mind. anything else i could try?
#35 [11:45] * Nickname [webchat@p57B445BC.dip0.t-ipconnect.de] has joined #minecrafthelp
#36 [11:47] <Nickname> I've got a problem concerning the new Minecraft Launcher. I just recently downloaded it on my Windows 7 Pc. After deleting my old .miencraft folder, wich came from Minecraft 1.8 Now the Minecraft Launcher wont start and i cant go back to playing on my old version
#37 [11:48] <Nickname> Or the new ones
#38 [11:52] <tyler9> did you try uninstalling and reinstalling the launcher?
#39 [11:56] <Nickname> yep
#40 [11:56] <Nickname> i also tried to install an older version of the launcher
#41 [11:56] <Nickname> but that hasnt worked either
#42 [11:57] <Nickname> i deleted the .minecraft folder i got no mods no nothing. i am really desperate
#43 [11:59] <tyler9> yeah, i got nothing for ya sadly. im going on three days with this java binary crash. and i just beat the end and got the elytra on the worl im on. im loosing my mind. ive tried everything
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#46 [12:25] <Nickname> okay good luck to you too
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#48 [12:25] * GreyBot [~Grey@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#49 [12:34] * Ja2009 [webchat@ip5b416b1e.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#50 [12:35] <Ja2009> Hi, have in Minecraft my Microsoft Account put in.
#51 [12:35] <Ja2009> No i got the Errorcode -9
#52 [12:35] <Ja2009> Now
#53 [12:36] <Ja2009> And i can´t clear the Account
#54 [12:36] * tyler9 [webchat@cpe-98-28-243-249.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
#55 [12:38] <Ja2009> And i can´t put in the Useraccount again
#56 [12:44] * CyberCatt0404 [webchat@89-220-164-50.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#57 [12:48] <CyberCatt0404> hello i have a problem with server a ip, if i enter the ip the i can't join cuz it's says: can't connect to the server. i tried to download java again. restarting my minecraft launcher, even looked at the versions if it was correct. i tried everything. can you help me?
#58 [12:48] * TakaVonCracka [webchat@24.42.128.55] has joined #minecrafthelp
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#60 [12:49] * GreyBot [~Grey@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#61 [12:50] <TakaVonCracka> Hello. I purchased the Minecraft Java Edition back in 2011 to 2013. My account has been inactive for about 6 years, but I successfully recovered it. I've been playing Bedrock edition on Mobile, but now that I have a PC, neither the free Win10 edition, nor my original Java purchase seem to be available, and the site only allows me to purchase a new
#62 [12:50] <TakaVonCracka> copy. Can I recover my Java version purchase?
#63 [12:51] * Beurtbalkje [webchat@ip5658d926.direct-adsl.nl] has joined #minecrafthelp
#64 [12:51] * Beurtbalkje [webchat@ip5658d926.direct-adsl.nl] has quit. (Client Quit)
#65 [12:52] * CuteGamers [webchat@ip-213-127-104-59.ip.prioritytelecom.net] has joined #minecrafthelp
#66 [12:52] <CyberCatt0404> ?
#67 [12:53] * EliteXtrem [webchat@84.243.214.107] has joined #minecrafthelp
#68 [12:53] <EliteXtrem> hi
#69 [12:53] <CuteGamers> CyberCatt0404 needs help he can't talk English but he has this problem with a ip.
#70 [12:54] <CuteGamers> java edtion version 1.12.2
#71 [12:57] <CuteGamers> please answer I need my eyes
#72 [12:57] * Corey [webchat@208-83-170-13.ftth.delhitel.net] has joined #minecrafthelp
#73 [12:59] <Corey> Hello! I just logged onto my minecraft world today and I think its corrupted. Chunks are out of place and messed up. Is there anyway to recover this world if I do not have a backup?
#74 [12:59] <EliteXtrem> kijk gwn op google want Google is je best vriend
#75 [12:59] <CuteGamers> do you have any problems with render distance ?
#76 [13:00] <Corey> no
#77 [13:00] <CuteGamers> do you have the new java already ?
#78 [13:00] <Corey> i dont think so.
#79 [13:01] <CuteGamers> try that
#80 [13:01] <Corey> Ok thanks
#81 [13:01] <CuteGamers> np :)
#82 [13:04] <Corey> okay its downloading now :)
#83 [13:06] <Corey> okay its done
#84 [13:06] <Corey> should I try reopening the world?
#85 [13:08] <Corey> are you still there?
#86 [13:11] * Hugo [webchat@186.12.149.101] has joined #minecrafthelp
#87 [13:11] <Hugo> hola
#88 [13:11] <Corey> hello
#89 [13:11] <Hugo> estoy teniendo un problema con un amigo que no puede iniciar sesion en minecraft.net,el dice que le cambiaron el correo electronico
#90 [13:17] * Corey [webchat@208-83-170-13.ftth.delhitel.net] has joined #minecrafthelp
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#96 [13:35] * Spencer [webchat@pool-108-28-144-105.washdc.fios.verizon.net] has joined #minecrafthelp
#97 [13:37] <Spencer> #minecrafthelp when I try to login to my minecraft account nothing happens after I click sign in.
#98 [13:38] * Spencer [webchat@pool-108-28-144-105.washdc.fios.verizon.net] has quit. (Client Quit)
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#101 [13:49] * TakaVonCracka [webchat@24.42.128.55] has joined #minecrafthelp
#102 [13:49] <TakaVonCracka> I posted my issue about 1 hour ago, but had to restart my computer. If somebody has answered it (on this same Nickname) could I please have it cut and pasted? Thank you.
#103 [14:34] * parishidden [webchat@76-244-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#104 [14:34] <parishidden> hallo?
#105 [14:34] <Blaziken|420> hi
#106 [14:34] <parishidden> I need some help getting into a old account
#107 [14:34] * dljwinter [webchat@69.11.29.212] has joined #minecrafthelp
#108 [14:35] <dljwinter> I can only use demo mode and can't understand why as I bought the game.
#109 [14:35] <Blaziken|420> parishidden: what have you tried so far?
#110 [14:35] <Blaziken|420> dljwinter: you're logged onto your mojang account, right?
#111 [14:35] * parishidden [webchat@76-244-201-31.ftth.glasoperator.nl] has quit. (Client Quit)
#112 [14:36] <dljwinter> I was having trouble with signing in and I'm unsure what my original email was..
#113 [14:36] <dljwinter> I think I logged into it correct
#114 [14:38] <dljwinter> It wouldnt let me sign in or change my password so I created a new login..maybe thats why? Can you join the two?
#115 [14:38] <Blaziken|420> you might be able to transfer your account through the official mojang support, but you need to have the original receipt to do so
#116 [14:39] <Blaziken|420> https://account.mojang.com/me does minecraft java edition show up when you log in here?
#117 [14:40] <dljwinter> When I sign in it says Attention!
#118 [14:40] <dljwinter> Your account has not been secured. Securing your account will help protect you from unauthorized use of your purchased Mojang games.
#119 [14:41] <Blaziken|420> is there anything listed under "my games"?
#120 [14:41] <dljwinter> no it asks for a gift code
#121 [14:41] <dljwinter> or prepaid card
#122 [14:42] <Blaziken|420> then you don't have a minecraft purchase linked to that mojang account
#123 [14:42] <dljwinter> ok thought so. how to you link them?
#124 [14:42] <Blaziken|420> did you buy the game under a different account or did you buy it before mojang accounts existed?
#125 [14:43] <Blaziken|420> if you have a legacy account you can migrate it here: https://account.mojang.com/migrate
#126 [14:43] <dljwinter> I bought it before the mojang accounts existed and possibly under a different account.
#127 [14:43] <Blaziken|420> however, you'll need your old login info
#128 [14:44] <Blaziken|420> ^ try that link then
#129 [14:44] <dljwinter> Thanks I'll try that.
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#131 [14:51] * _PapaSchlumpf [webchat@ip5f5bf6fb.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#132 [14:51] * transIDhelp [webchat@c-73-154-122-202.hsd1.pa.comcast.net] has joined #minecrafthelp
#133 [14:51] <transIDhelp> hey everyone. I'm wondering where to send my transaction ID to reset the password for an old MC account?
#134 [14:51] <transIDhelp> !who
#135 [14:55] * Blaziken|420 [drowsyivy@tilde.team] has joined #minecrafthelp
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#144 [16:40] * Ethan [webchat@cpe-74-132-235-66.kya.res.rr.com] has joined #minecrafthelp
#145 [16:40] <Ethan> I am connected to the internet but getting no connection when I launch Minecraft.
#146 [16:42] * Ethan [webchat@cpe-74-132-235-66.kya.res.rr.com] has quit. (Client Quit)
#147 [17:35] * afasdadsada [webchat@CPE9050cab44763-CM9050cab44760.cpe.net.fido.ca] has joined #minecrafthelp
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#149 [17:49] * markthetruemark1 [webchat@71-213-160-241.mnfd.qwest.net] has joined #minecrafthelp
#150 [17:49] <markthetruemark1> I can't log on to minecraft
#151 [17:55] * John [webchat@cpe-69-203-97-189.nyc.res.rr.com] has joined #minecrafthelp
#152 [17:55] <John> Hello I can't login to minecraft.net or the minecraft launcher
#153 [17:55] * John is now known as Guest58376
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#155 [18:04] * aaletsgo [webchat@176.251.140.134] has joined #minecrafthelp
#156 [18:04] <aaletsgo> Hi!, im trying to build a mod and this error message keeps popping up (forge 1.14.4)
#157 [18:04] <aaletsgo> [18Feb2020 23:57:45.051] [main/WARN] [net.minecraftforge.fml.loading.moddiscovery.ModFileParser/LOADING]: Mod file Mod File: C:\Users\Owner\AppData\Roaming\.minecraft\mods\ComPermFiverr.jar is missing mods.toml file
#158 [18:04] <aaletsgo> [18Feb2020 23:57:45.053] [main/WARN] [net.minecraftforge.fml.loading.moddiscovery.ModDiscoverer/SCAN]: File C:\Users\Owner\AppData\Roaming\.minecraft\mods\ComPermFiverr.jar has been ignored - it is invalid
#159 [18:11] * M7st3r [webchat@p549739B4.dip0.t-ipconnect.de] has joined #minecrafthelp
#160 [18:11] <M7st3r> Hey i need help from an support
#161 [18:12] <markthetruemark1> same
#162 [18:14] <M7st3r> i bought minecraft on 8.sep.2019 from mojang and wanted to play but it says i have to buy the game first ... but i alredy bought it...
#163 [18:14] <M7st3r> and i got transactions proof in my mails
#164 [18:18] <aaletsgo> You signed in?
#165 [18:18] <M7st3r> yes
#166 [18:19] <aaletsgo> On the client aswell?
#167 [18:20] <M7st3r> yes
#168 [18:20] <aaletsgo> http://is.gd/mc_acct
#169 [18:23] * markthetruemark1 [webchat@71-213-160-241.mnfd.qwest.net] has quit. (Quit: webchat.esper.net)
#170 [18:25] <M7st3r> site is not availible
#171 [18:25] <M7st3r> cant open your link
#172 [18:30] * aaletsgo [webchat@176.251.140.134] has quit. (Quit: webchat.esper.net)
#173 [18:41] * Grace [webchat@d-146-168-149-124.va.cpe.atlanticbb.net] has joined #minecrafthelp
#174 [18:43] <Grace> Hello! Whenever I try to start up my minecraft it always crashes
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#176 [20:11] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#179 [20:48] * Hogwrath [webchat@192.82.1.37] has joined #minecrafthelp
#180 [20:48] <Hogwrath> Hello, i cannot load into a 1.3.2 minecraft game, it always just crashes
#181 [20:50] <CubeTheThird> Hogwrath, sorry, we only support the latest release of the game here
#182 [20:50] <Hogwrath> Any help?
#183 [20:50] <Hogwrath> where should i go
#184 [20:51] <CubeTheThird> Hogwrath, I would recommend the minecraft forums
#185 [20:51] <Hogwrath> how long would that take
#186 [20:51] <CubeTheThird> Hogwrath, or the minecraft subreddit
#187 [20:51] <Hogwrath> on the minecraft sub i cant find the submit button
#188 [20:51] <Hogwrath> says read the red box and i do but it doesnt do anything
#189 [20:52] <CubeTheThird> Hogwrath, red box? you should just be pressing the Post button
#190 [20:54] <Hogwrath> it says 'Looking for something? Read the red box to find the submit button!
#191 [20:54] <CubeTheThird> Hogwrath, you mean https://www.reddit.com/r/Minecraft/submit right?
#192 [20:54] <Hogwrath> it says its under the search bar but i cant find it
#193 [20:54] <Hogwrath> yes
#194 [20:55] <CubeTheThird> I don't see anything like that....
#195 [20:55] <Hogwrath> wtf
#196 [20:55] <Hogwrath> do u have karma on that site?
#197 [20:55] <Hogwrath> maybe it removes it after a while
#198 [20:55] <CubeTheThird> a little bit
#199 [20:55] <Hogwrath> huh
#200 [20:55] <Hogwrath> well thanks
#201 [20:55] <CubeTheThird> that's so weird
#202 [20:55] <Hogwrath> 1.3.2 is the update i played as a kid so i wanna load it up
#203 [20:56] <CubeTheThird> Hogwrath, does the latest version work?
#204 [20:56] <Hogwrath> yeah
#205 [20:56] <CubeTheThird> Hogwrath, are you getting a crash report?
#206 [20:56] <Hogwrath> i know 1.7 works too
#207 [20:56] <Hogwrath> yeah
#208 [20:56] <Hogwrath> its too long to copy paste
#209 [20:56] <CubeTheThird> Hogwrath, well I can take a look, but I dono if I will be able to help fix it
#210 [20:56] <CubeTheThird> Hogwrath, copy it onto http://paste.ubuntu.com and give the URL here.
#211 [20:57] <Hogwrath> https://paste.ubuntu.com/p/C5JxKFm3vY/
#212 [20:57] * Andy [webchat@USF-Gold-Wifi-nat-142.laptops.usf.edu] has joined #minecrafthelp
#213 [20:58] <Andy> I do not have access to my email used for Minecraft anymore and I need to reset my password
#214 [20:58] <CubeTheThird> Hogwrath, the full crash report is in C:\Users\hogwr\AppData\Roaming\.minecraft\crash-reports\crash-2020-02-18_21.43.05-client.txt
#215 [20:58] <Hogwrath> ok, ill look and paste bin that
#216 [20:58] <CubeTheThird> Andy, you will have to contact Mojang support for assistance
#217 [20:58] <CubeTheThird> ??> Andy mojang/email
#218 [20:58] <Mightyena> Andy: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#219 [20:58] <Mightyena> Andy: Note: Do NOT send more than one at a time.
#220 [20:59] <CubeTheThird> Andy, on that page, make sure you use an email you can access, and put the account email in the comments
#221 [21:00] <Hogwrath> https://paste.ubuntu.com/p/J7Ynzdn5xp/
#222 [21:00] <Hogwrath> the same pretty much
#223 [21:01] <CubeTheThird> Hogwrath, oh, I think I know the issue. You are probably trying to run the game in the same folder as the newer versions. The game options file doesn't like that
#224 [21:01] <Hogwrath> what should i do?
#225 [21:02] <CubeTheThird> Hogwrath, I'd recommend either a) changing the game directory for that profile, or b) deleting/resetting your options.txt file
#226 [21:02] <CubeTheThird> Hogwrath, the first option is the preferred one
#227 [21:02] * CodeMystt [webchat@138.43.143.164] has joined #minecrafthelp
#228 [21:02] <Hogwrath> how
#229 [21:02] <CodeMystt> I need help
#230 [21:02] <CubeTheThird> Hogwrath, in the launcher, under the Installations section, click on the profile you're trying to run
#231 [21:02] <CubeTheThird> CodeMystt, with?
#232 [21:03] <Hogwrath> profile?
#233 [21:03] <Hogwrath> like version?
#234 [21:03] <CodeMystt> When i go to log in to the minecraft launcher i just changed my email and pass i go to login on the launcher it says email or password is incorrect so i reset the pass double check the email and it doesnt work still
#235 [21:03] <CubeTheThird> Hogwrath, are you using the official game launcher from https://minecraft.net/download
#236 [21:03] <Hogwrath> yeah
#237 [21:03] <CubeTheThird> CodeMystt, are you able to login to account.mojang.com/me
#238 [21:03] <Hogwrath> i think
#239 [21:04] <Hogwrath> i got it in 2014 so idk
#240 [21:04] <Hogwrath> off the website
#241 [21:04] <CodeMystt> Im using the official launcher
#242 [21:04] <CodeMystt> and yes it lets me log in to that
#243 [21:04] <CubeTheThird> Hogwrath, if it doesn't look like this, you need to update to the latest one: https://minecraft.gamepedia.com/File:2019Launcher.png
#244 [21:04] <CubeTheThird> CodeMystt, are you using a VPN/Proxy?
#245 [21:04] <Hogwrath> CubeTheThird it does
#246 [21:05] <CodeMystt> No im not
#247 [21:05] <CubeTheThird> Hogwrath, right.. so you should see a section called Installations, next to the Play tab
#248 [21:05] <Hogwrath> yep
#249 [21:05] <CubeTheThird> ??> CodeMystt tools/hjt
#250 [21:05] <Mightyena> CodeMystt: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#251 [21:05] <Mightyena> CodeMystt: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#252 [21:05] <CubeTheThird> Hogwrath, right, there, click on the profile you're trying to run from the list (e.g. the version)
#253 [21:05] <Hogwrath> ok
#254 [21:05] <Hogwrath> edit?
#255 [21:06] <Hogwrath> which directory do i change it to
#256 [21:06] <CubeTheThird> Hogwrath, yes, and then edit the game directory. Personally I normally change the .minecraft to .minecraftold, but you can put it wherever you want
#257 [21:06] <Hogwrath> ok ok
#258 [21:06] <Hogwrath> wheres minecraft old
#259 [21:07] <Hogwrath> in roaming
#260 [21:07] <Hogwrath> ?
#261 [21:07] <CubeTheThird> Hogwrath, nah it doesn't exist. I'd create the folder, or you can make it yourself
#262 [21:07] <Hogwrath> oh ok
#263 [21:08] <CodeMystt> done
#264 [21:08] <CubeTheThird> CodeMystt, give the link to your report here
#265 [21:08] <Hogwrath> CubeTheThird so roaming>.minecraft old> version 1.3.2 ?
#266 [21:09] <CubeTheThird> Hogwrath, if that's what you want to call it, sure. It really doesn't matter, so long as it's a different folder than the original. Helps keep the game files separate between versions
#267 [21:09] <Hogwrath> ok
#268 [21:09] <CodeMystt> CubeTheThird https://paste.ubuntu.com/p/HcZcWhghH3/
#269 [21:10] <Hogwrath> seeing if it works
#270 [21:10] <CubeTheThird> ??> CodeMystt info/mcleaks
#271 [21:10] <Mightyena> CodeMystt: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#272 [21:10] <Mightyena> CodeMystt: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#273 [21:10] <CodeMystt> I didnt know my cousin downloaded it
#274 [21:11] <Hogwrath> it does lets go!!!!
#275 [21:11] <CubeTheThird> \o/
#276 [21:11] <Hogwrath> bouta start a pippen world
#277 [21:12] <Hogwrath> have u seen his videos
#278 [21:12] <CubeTheThird> nope
#279 [21:12] <CodeMystt> mightyena
#280 [21:12] <CubeTheThird> ??> CodeMystt win/hosts/edit
#281 [21:12] <Mightyena> CodeMystt: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#282 [21:12] <Mightyena> CodeMystt: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#283 [21:12] <CodeMystt> do i just click delete and empty my trashbin?
#284 [21:12] <CodeMystt> or
#285 [21:12] <Hogwrath> pretty cool, he has had the same world for something like 11 years, insane progress
#286 [21:12] <CubeTheThird> CodeMystt, do that, for starters, then do the last stuff Mightyena said too
#287 [21:12] <CubeTheThird> CodeMystt, and btw Mightyena is a bot
#288 [21:12] <Hogwrath> anyways thanks for your help CubeTheThird
#289 [21:13] <CubeTheThird> no problem. Glad it was an easy fix
#290 [21:13] <Hogwrath> yep
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#292 [21:16] <CodeMystt> I did that
#293 [21:17] <CodeMystt> and it pulled up a notepad
#294 [21:17] <CubeTheThird> CodeMystt, good. In that, remove the lines that have mojang in them
#295 [21:17] <CodeMystt> done
#296 [21:17] <CodeMystt> now what?
#297 [21:18] <CubeTheThird> CodeMystt, save the file, and try logging in again
#298 [21:19] <CodeMystt> Omg thank you so much
#299 [21:20] <CubeTheThird> no problem :3
#300 [21:21] <CodeMystt> have a great day
#301 [21:21] <CubeTheThird> you too~
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#303 [21:39] <undeadsmiles> I'm getting the GLFW error 65542:WGL error. I don't know how to fix this, my drivers seem to be updated
#304 [21:40] <undeadsmiles> Is anyone else here?
#305 [21:40] <CubeTheThird> ??> undeadsmiles win/dxdiag
#306 [21:40] <Mightyena> undeadsmiles: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#307 [21:42] <undeadsmiles> https://paste.ubuntu.com/p/GrP59Fc556/
#308 [21:42] <undeadsmiles> Like this?
#309 [21:43] <CubeTheThird> undeadsmiles, yes, one moment
#310 [21:43] <CubeTheThird> undeadsmiles, hmm, you can try download and install the windows 8 drivers here: https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-3000-series/ati-radeon-hd-3450
#311 [21:44] <CubeTheThird> undeadsmiles, 64 bit that is
#312 [21:44] <CubeTheThird> undeadsmiles, but if it doesn't allow you to install them, there isn't much else to do. AMD dropped support for your graphics chip before windows 8.1 came out
#313 [21:44] <undeadsmiles> So, I'd need a new graphics card?
#314 [21:46] <CubeTheThird> undeadsmiles, is your PC a laptop or desktop?
#315 [21:46] <undeadsmiles> Desktop
#316 [21:48] <CubeTheThird> undeadsmiles, ok so yes one option would be to get a newer graphics card
#317 [21:48] <CubeTheThird> undeadsmiles, though, looking at how old your system is, a newer PC would be a better investment
#318 [21:48] <undeadsmiles> Money I wish I had
#319 [21:50] <undeadsmiles> Installing now
#320 [21:53] <undeadsmiles> https://paste.gg/p/anonymous/52af62ade5b24566a273b40457599f6e
#321 [21:53] <undeadsmiles> What does this mean?
#322 [21:54] <CubeTheThird> undeadsmiles, that's what happened when you tried installing it?
#323 [21:54] <undeadsmiles> Same error
#324 [21:54] <undeadsmiles> Yes, that's the log it gave
#325 [21:55] <CubeTheThird> undeadsmiles, ya that would suggest the driver is not able to install
#326 [21:55] <undeadsmiles> Right, so no Minecraft until I upgrade then
#327 [21:56] <CubeTheThird> undeadsmiles, your only other options would be to downgrade to an older version of windows (which I cannot recommend), or Linux
#328 [21:56] <undeadsmiles> Thanks for the help
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#330 [21:59] <prescott8787> i have downloaded and bought minecraft on another pc and is wanting to put it on my new desktop, i signed in to the email on minecraft and its telling me i have to buy it again....and i kinda dont wanna spend $30 again
#331 [22:00] <CubeTheThird> prescott8787, you can download it from https://minecraft.net/download
#332 [22:00] <prescott8787> but when i try that it doesnt work
#333 [22:01] <CubeTheThird> prescott8787, what do you mean?
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