#1 [02:28] * Yeeter [webchat@203.161.83.216.static.amnet.net.au] has joined #minecrafthelp
#2 [02:30] <Yeeter> so every time I open a minecraft installation, my antivirus says that it gets suspicious activity from the minecraft website. Does anyone know how to fix this?
#3 [02:33] * blankvidmoviez [webchat@ip-95-223-72-229.hsi16.unitymediagroup.de] has joined #minecrafthelp
#4 [02:33] <blankvidmoviez> hello
#5 [02:34] <blankvidmoviez> im trying to login after a lot of years and cannot login or reactivate my password
#6 [02:34] <blankvidmoviez> are there some special ways to find out my used mail-adress or something
#7 [02:39] <Yeeter> hi
#8 [02:39] <Yeeter> no idea
#9 [02:39] <Yeeter> sorry
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#15 [06:36] * Rick [webchat@adsl-99-104-90-245.dsl.snantx.sbcglobal.net] has joined #minecrafthelp
#16 [06:39] <Rick> I can not log in to minecraft launcher it says I don't own the game I do if I click on minecraft alone it start up?
#17 [06:41] <Rick> I log into minecraft.net and it recognizes me
#18 [07:30] * Icantbebotheredwithaname [webchat@host86-161-22-140.range86-161.btcentralplus.com] has joined #minecrafthelp
#19 [07:31] <Icantbebotheredwithaname> hi
#20 [07:31] <Icantbebotheredwithaname> Ive baught the game a few months back but my account says I dont own it even though I have the recipt
#21 [07:32] <Icantbebotheredwithaname> what should I do?
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#23 [08:28] * Demon_Fox8 [webchat@66.189.60.130] has joined #minecrafthelp
#24 [08:30] <Demon_Fox8> Whenever i try to load into Minecraft it gets stuck at the end of the Mojang logo however is i switch to the legacy launcher it works fine but i dont like using that one because all my settings are reset
#25 [08:30] <Demon_Fox8> Any help on how to fix my Minecraft not loading?
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#27 [09:19] * Pitu3122 [webchat@public-gprs352561.centertel.pl] has joined #minecrafthelp
#28 [09:20] * henven [webchat@90.208.207.154] has joined #minecrafthelp
#29 [09:20] <henven> hello
#30 [09:20] <Pitu3122> hi
#31 [09:20] <Pitu3122> so
#32 [09:20] <henven> my thing keeps on crashing when i try to start it up
#33 [09:20] <henven> launcher*
#34 [09:21] <Pitu3122> wait
#35 [09:21] <henven> okay
#36 [09:21] <Pitu3122> r u a helper?
#37 [09:21] <henven> no?
#38 [09:21] <henven> im a problemer
#39 [09:21] <Pitu3122> im 2
#40 [09:21] <henven> ooft
#41 [09:21] <Pitu3122> btw i have the same problem
#42 [09:21] <henven> that sucks
#43 [09:22] <Pitu3122> and sometimes if my game loads, if i try to join a server, my game just doesnt response
#44 [09:22] <henven> well i cant help i am in need of it
#45 [09:22] <henven> imma restart this thing and see if thatll work
#46 [09:22] <henven> cya round pitu3122
#47 [09:22] <Pitu3122> cya
#48 [09:22] <Pitu3122> x
#49 [09:23] <Pitu3122> d
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#51 [09:23] * henven [webchat@90.208.207.154] has joined #minecrafthelp
#52 [09:23] <henven> my launcher keeps on crashing
#53 [09:26] <henven> https://paste.ubuntu.com/p/2jwhpw2p49/
#54 [09:30] * elementsel04 [webchat@62.29.78.230] has joined #minecrafthelp
#55 [09:30] <elementsel04> my mods folder is gone
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#57 [09:51] * Portunis [webchat@198.134.51.41] has joined #minecrafthelp
#58 [09:52] <Portunis> I purchased Minecraft back in December of 2010, and was able to use it on PC for sometime. But now when I log into my account, I do not have open to download game, but purchase a new game.
#59 [10:00] * henven [webchat@90.208.207.154] has joined #minecrafthelp
#60 [10:02] <Pitu3122> wow
#61 [10:02] <Pitu3122> i cant get help since 40 minutes
#62 [10:02] <Pitu3122> :/
#63 [10:06] * total [webchat@31-10-151-113.cgn.dynamic.upc.ch] has joined #minecrafthelp
#64 [10:06] * Pitu3122 [webchat@public-gprs352561.centertel.pl] has quit. (Quit: webchat.esper.net)
#65 [10:06] <total> hi
#66 [10:07] <henven> hi
#67 [10:07] <total> so uhm i forgot my password and i cant go into my emails
#68 [10:07] <total> what do i do
#69 [10:07] <henven> why cant u go onto emails
#70 [10:07] <total> forgot my password there too xd
#71 [10:07] <henven> welp
#72 [10:08] <total> true stress ikr
#73 [10:08] <henven> can unot click forget password then go through it all?
#74 [10:08] <total> i need to enter my email
#75 [10:08] <total> which doesent work
#76 [10:08] <henven> ?
#77 [10:09] <total> what u mean
#78 [10:09] * combro2k [~combro2k@mail.vmaurik.nl] has joined #minecrafthelp
#79 [10:09] <henven> itll probably be best for now, contacting the support available for your email
#80 [10:10] <henven> and getting that sorted first
#81 [10:10] <total> thats what im trying to do since 3 days
#82 [10:10] <total> no success
#83 [10:10] <henven> phoned them?
#84 [10:10] <total> have no phone
#85 [10:10] <henven> ooft
#86 [10:11] <Portunis> I found Mojo doesn't use Email as a username but an actual name... So it's possible you are entering your email address instead of a name.
#87 [10:11] <total> im sure that the pass is wrong
#88 [10:14] <henven> cya bois
#89 [10:14] <henven> cya bois
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#91 [10:15] <Portunis> I purchased Minecraft back in December of 2010, and was able to use it on PC for sometime. But now when I log into my account, I do not have open to download game, but purchase a new game.
#92 [10:16] * total [webchat@31-10-151-113.cgn.dynamic.upc.ch] has quit. (Quit: webchat.esper.net)
#93 [10:18] * Pitu3122 [webchat@public-gprs352561.centertel.pl] has joined #minecrafthelp
#94 [10:19] <Pitu3122> when i try to join a server my game doesnt response
#95 [10:20] <Pitu3122> sometimes when im launching mc and when i see the mojang logo
#96 [10:21] * Rick [webchat@adsl-99-104-90-245.dsl.snantx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#97 [10:30] <Portunis> Is there a Minecraft Support email I can email for additional support
#98 [10:33] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#99 [10:35] <GreyVulpine> Portunis - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#100 [10:35] <Portunis> Thank you
#101 [10:39] * Yezzipe [webchat@lfbn-ncy-1-1038-168.w92-138.abo.wanadoo.fr] has joined #minecrafthelp
#102 [10:47] <Yezzipe> Pastebin of my question : https://paste.ubuntu.com/p/J6fjcPh5vD/
#103 [10:53] <Greymagic27> It's a known issue Yezzipe : https://bugs.mojang.com/browse/MC-151690
#104 [10:55] <Pitu3122> my game doesnt response sometimes when im launching it and sometimes when i wanna play single or multiplayer
#105 [10:55] <Pitu3122> i just cant play
#106 [10:55] <Greymagic27> ??> Pitu3122 av/adwcleaner
#107 [10:55] <Mightyena> Pitu3122: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#108 [10:55] <Mightyena> Pitu3122: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#109 [10:57] * Pitu3122 [webchat@public-gprs352561.centertel.pl] has quit. (Quit: webchat.esper.net)
#110 [11:00] <Yezzipe> So the problem can't be resolved yet ?
#111 [11:01] <Greymagic27> Yezzipe: I'm afraid not. I've been searching around and I can't see any fix right now
#112 [11:02] <Yezzipe> I see, it is probably a compatibility problem with some drivers
#113 [11:02] <Greymagic27> If you have any insights, feel free to put it on the bug report
#114 [11:03] <Yezzipe> It is just a guess
#115 [11:03] <Yezzipe> Anyway, thank you for your help ^^
#116 [11:04] <Greymagic27> No problem :D
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#118 [11:37] * weroniiiska [webchat@64.43.190.112] has joined #minecrafthelp
#119 [11:39] <weroniiiska> I cannot access the email I made my account with and I forgot my password, what I could do
#120 [11:39] <weroniiiska> *What could I do
#121 [12:24] * weroniiiska [webchat@64.43.190.112] has joined #minecrafthelp
#122 [12:25] <weroniiiska> Hi, I've forgotten my password to my minecraft account and I lost access to the email it was connected to
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#125 [12:50] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#126 [12:57] * sabrina [webchat@toroon4425w-lp130-01-76-69-75-41.dsl.bell.ca] has joined #minecrafthelp
#127 [12:57] <sabrina> hello?
#128 [14:27] * Pyromanic8 [webchat@cpc109573-know16-2-0-cust54.17-2.cable.virginm.net] has joined #minecrafthelp
#129 [14:29] <Pyromanic8> Hello, I have a problem with my Minecraft Launcher (I think). I launch the game, it goes well at first. Then the loading bar stops when it's about 90% full and doesn't load anymore. The window then says it is "not responding" no matter how long I wait (now about 4 or 5 hours). I've tried multiple versions of minecraft, all have the same issue
#130 [16:05] * VIKINGXS [webchat@179.127.143.4] has joined #minecrafthelp
#131 [16:07] <VIKINGXS> ola comprei o minecraft pelo site oficial e quero cancelar e pedir o reembolso do valor pago
#132 [16:07] <VIKINGXS> alguem pode me ajudar??
#133 [16:08] * funkylena [webchat@host-175-27.cagotro1.goleta.ca.us.clients.pavlovmedia.net] has joined #minecrafthelp
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#136 [16:10] <funkylena> hello I forgot my email and password to my Minecraft account and therefore can't log in, and need to know how I can figure it out. I can still play the game with my username, but I want to log in Minecraft.net.
#137 [16:14] * AshtonIsh [webchat@ool-44c75f6f.dyn.optonline.net] has joined #minecrafthelp
#138 [16:15] <AshtonIsh> my minecraft keeps crashing whenever i open it and i don't know how to fix it
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#141 [16:49] * Jsho [webchat@209.251.153.2] has joined #minecrafthelp
#142 [16:49] <Jsho> Hey is this a good place to ask do some LAN server troubleshooting?
#143 [17:08] * connor [webchat@syr-193-196.syr.edu] has joined #minecrafthelp
#144 [17:10] <connor> hi after starting the realms trial and just when I tried to join my own server my Minecraft crashed, since then everytime when Minecraft load to the last bit, it start to not respond
#145 [17:11] <connor> and I cannot even get to the main menu again
#146 [17:11] <connor> what can I do
#147 [17:16] * Jake [webchat@bras-base-mtrlpq2718w-grc-07-70-26-190-115.dsl.bell.ca] has joined #minecrafthelp
#148 [17:17] <Jake> Hi! I used to have an old minecraft account back in 2013 with an old email that does not exist anymore and I would like to retrieve it, but everytime I try to login with the minecraft launcher, it doesn't work.
#149 [17:17] <Jake> Hi! I used to have an old minecraft account back in 2013 with an old email that does not exist anymore and I would like to retrieve it, but everytime I try to login with the minecraft launcher, it doesn't work.
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#151 [18:13] * nadhim [webchat@c-73-206-141-174.hsd1.tx.comcast.net] has joined #minecrafthelp
#152 [18:14] <nadhim> im tring play in my game but is not workin so I need my refound
#153 [18:16] <nadhim> is telling me the game crashed
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#163 [20:32] * Pierro [webchat@bras-base-stsvpq0703w-grc-01-70-24-242-234.dsl.bell.ca] has joined #minecrafthelp
#164 [20:33] * Wingedhatchling [webchat@75-133-197-141.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#165 [20:34] <Pierro> Hey ! So i've lost my old email password so i can't enter in it to reset the one for minecraft and i'm asking if it is possible to change my password but fromanother email
#166 [20:35] <Wingedhatchling> Hello! My account was hacked, and an edgy teenager or adult changed my name to Longkung, then gave me a silly skin. I just want to change my nickname back to the one I've had since I was a kid.
#167 [20:35] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#168 [20:43] <Pierro> Is someone able to help me ?
#169 [20:45] <Andrio> Pierro, see https://account.mojang.com/changeemail/request
#170 [20:45] <Andrio> Wingedhatchling, unfortunately you will need to wait 30 days to change your name back. You can change your skin any time though.
#171 [20:48] <Pierro> Andrio I don't remember my password for mojang or minecraft they are very old and the email associated with it is lost too
#172 [20:48] <Pierro> so i can't reset my password
#173 [20:49] <Pierro> I wan't to reset my password from another mail if this is possible
#174 [20:49] <Andrio> ??> Pierro account/send-email
#175 [20:49] <Mightyena> Pierro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#176 [20:51] <Pierro> I will try bud I don't think i got the transaction ID i have buy minecraft since 7 years ago
#177 [20:52] <Andrio> ??> Pierro account/trans-ID
#178 [20:52] <Mightyena> Pierro: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#179 [21:02] <Wingedhatchling> Andrio Alright, that's too bad but thank you anyways!
#180 [21:02] * Wingedhatchling [webchat@75-133-197-141.dhcp.aldl.mi.charter.com] has quit. (Quit: webchat.esper.net)
#181 [21:29] * promeathean_NZ [webchat@161.29.220.248] has joined #minecrafthelp
#182 [21:29] <promeathean_NZ> hi
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#184 [22:00] * RagingNazgul [webchat@75-33-149-28.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#185 [22:01] <RagingNazgul> minecraft freezes on mojang loading screen
#186 [22:01] <RagingNazgul> how can i fix it?
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