#1 [04:55] * AstroDan [webchat@c-174-50-152-166.hsd1.ca.comcast.net] has joined #minecrafthelp
#2 [04:57] <AstroDan> I had a MC account back in 2017 and remember the username to that account. However when I attempt to log in now using the email I remember using, Minecraft.com tells me to buy a new copy.
#3 [05:07] * SamuraiYT [webchat@f249053.upc-f.chello.nl] has joined #minecrafthelp
#4 [05:07] <SamuraiYT> hi i got issues with logging in
#5 [05:08] <SamuraiYT> when i press login nothing happend! when i do that on my phone it works
#6 [05:37] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#7 [05:44] * SamuraiYT [webchat@f249053.upc-f.chello.nl] has joined #minecrafthelp
#8 [05:44] <SamuraiYT> Hi!
#9 [05:45] <SamuraiYT> i got issues with logging in. when i press login it is not responding!
#10 [06:09] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has joined #minecrafthelp
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#12 [07:11] * Phaseblock123 [webchat@90-227-134-16-no52.tbcn.telia.com] has joined #minecrafthelp
#13 [07:12] <Phaseblock123> Hello
#14 [07:12] <Phaseblock123> Im not getting an email when im resetting my password
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#18 [09:41] * _Alex [webchat@7.58.6.51.dyn.plus.net] has joined #minecrafthelp
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#21 [09:44] * Alex4 [webchat@7.58.6.51.dyn.plus.net] has joined #minecrafthelp
#22 [09:45] <Alex4> I changed my minecraft name today via the website and when I start to play minecraft it still says my old name
#23 [09:45] <Alex4> And i'm having issues connecting to servers
#24 [09:50] * wey [webchat@cpe-98-30-77-2.columbus.res.rr.com] has joined #minecrafthelp
#25 [09:51] <wey> hey is there anyone who can help me with a technical issue?
#26 [09:52] <wey> im having an issue where less than five minutes of gmaeplay is enough to blue screen my whole computer
#27 [09:52] * Exp [webchat@pool-100-36-142-87.washdc.fios.verizon.net] has joined #minecrafthelp
#28 [09:52] <wey> minecraft donest just crash my whole pc chuts off
#29 [09:57] <Exp> Hello. I am experiencing a graphic issue where minecraft launches and runs, but the screen remains on white screen. I can hear the music, and if I hover/click on the spot on the white screen where "play" button should be, I can hear the distinct "click" sound as well, but the game does not seem to progress beyond that.
#30 [10:23] * wey [webchat@cpe-98-30-77-2.columbus.res.rr.com] has quit. (Quit: webchat.esper.net)
#31 [10:31] * Alex4 [webchat@7.58.6.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#32 [10:36] * _Alex [webchat@7.58.6.51.dyn.plus.net] has joined #minecrafthelp
#33 [10:39] * timvolkers [webchat@ip51cf7ac8.direct-adsl.nl] has joined #minecrafthelp
#34 [10:40] <_Alex> Hi, I have changed my Minecraft name today however when I go onto Minecraft it still said my old name, I also can't connect to servers for example hypixel
#35 [10:40] <timvolkers> i have openGL error
#36 [10:40] <timvolkers> can u help me fix it
#37 [10:47] * Bob [webchat@ool-4355a70e.dyn.optonline.net] has joined #minecrafthelp
#38 [10:48] <Bob> When I try to launch minecraft up it brings up the mojang loading screen and then says application not responding...
#39 [10:50] * Bob [webchat@ool-4355a70e.dyn.optonline.net] has quit. (Client Quit)
#40 [11:00] * travel [webchat@c-98-235-70-118.hsd1.pa.comcast.net] has joined #minecrafthelp
#41 [11:01] <travel> while trying to launch my game I get a error that says Error: java.lang.Error: Missing/invalid yggdrasil public key! I tried uninstalling my game and reinstalling but it didn't work I don't know what to do now
#42 [11:05] * anon [webchat@host217-44-250-81.range217-44.btcentralplus.com] has joined #minecrafthelp
#43 [11:06] <anon> Hello?
#44 [11:06] <travel> hi
#45 [11:08] <anon> Do you know how I can find out the email associated with my account? I want to get the email to reset my password but I don't receive anything.
#46 [11:08] <travel> im not an admin
#47 [11:08] <anon> oh
#48 [11:09] <anon> are you waiting for help too then?
#49 [11:09] <travel> yeah
#50 [11:10] * Henry [webchat@5ec151fe.skybroadband.com] has joined #minecrafthelp
#51 [11:10] <travel> hello
#52 [11:10] <Henry> hey
#53 [11:10] <travel> are you also waiting
#54 [11:11] * Henry [webchat@5ec151fe.skybroadband.com] has quit. (Client Quit)
#55 [11:11] <anon> mojang support sucks lol It's crazy such a massive multi million dollar company no dedicated customer service phone number
#56 [11:11] <travel> yeah its kind of stupid
#57 [11:12] <anon> and then they make people do it for free on here lmao
#58 [11:12] <anon> and then they make people do it for free on here lmao
#59 [11:12] * anon [webchat@host217-44-250-81.range217-44.btcentralplus.com] has left #minecrafthelp
#60 [11:13] <timvolkers> i hope staf comes soon
#61 [11:13] <travel> ikr
#62 [11:14] <travel> but why are there multiple people in one support chat
#63 [11:24] * AwkwardGayBean [webchat@host-173-252-43-58.public.eastlink.ca] has joined #minecrafthelp
#64 [11:25] * _Alex [webchat@7.58.6.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#65 [11:27] * _Alex [webchat@7.58.6.51.dyn.plus.net] has joined #minecrafthelp
#66 [11:27] <AwkwardGayBean> Hi, I've been having an issue for almost a week now where my Minecraft will not respond upon launching. I've tried everything I can thing of to fix it: restarting my game and my computer, uninstalling and reinstalling the game, deleting all of my game files (excluding saves), updating windows, my drivers and java, uninstalling and reinstalling Jav
#67 [11:27] <AwkwardGayBean> a, disabling my Discord overlay, and probably some other things. Is there anything else I can try?
#68 [11:32] <_Alex> Hi, I changed my Minecraft name today however it still shows my old name, I restarted the launcher several times and it still doesn't work.
#69 [11:32] <_Alex> I also can't join servers either
#70 [11:39] * SkeppysNugget [webchat@072-239-171-003.res.spectrum.com] has joined #minecrafthelp
#71 [11:40] <SkeppysNugget> Hello, i forgot my security questions and i try to reset them but it asks for my security questions to reset them.
#72 [11:49] * Bents [webchat@host81-152-144-195.range81-152.btcentralplus.com] has joined #minecrafthelp
#73 [11:52] <Bents> trying to login on a profile i created over 8 years ago. cannot figure out which of the many password and email combinations over the years. its been logged in as the same profile on this pc for sometime but as the updates come, it wipes the login. trying to figure out what email this is attached to. ive recently bought minecraft 10 to eradicate t
#74 [11:52] <Bents> his issue but cannot link it to the minecraft launcher, any help is appreciated.
#75 [11:53] <Bents> !help
#76 [11:53] <Absol> Bents: Commands:
#77 [11:55] <Bents> well this is fuckin fantastic customer service, A* to microsoft
#78 [11:55] <Absol> Bents: Please keep it civil
#79 [11:56] * Bents [webchat@host81-152-144-195.range81-152.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#80 [11:56] <_Alex> Hi, i change my minecraft name today on the launcher it says my old name, i restarted the launcher several times
#81 [11:57] <_Alex> I also can't join servers
#82 [11:58] <_Alex> hello
#83 [12:00] <SkeppysNugget> someone please help me i cannot login to my account i tried to reset my security questions and it sends me the link but i click on it and it asks me to answer my security questions to reset them.
#84 [12:06] <_Alex> can someone help
#85 [12:07] <SkeppysNugget> alex say something if u can read this
#86 [12:07] * timvolkers [webchat@ip51cf7ac8.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#87 [12:07] <_Alex> i can read it
#88 [12:07] <SkeppysNugget> ok
#89 [12:07] <_Alex> you thought i was a bot
#90 [12:08] <SkeppysNugget> Absol or @anyone pleae answer my questions
#91 [12:08] <SkeppysNugget> no i just didnt think anyone could read it
#92 [12:08] <_Alex> all right
#93 [12:09] <SkeppysNugget> Andrio or Espercorn or GreyBot
#94 [12:09] <SkeppysNugget> any of u there?
#95 [12:10] <_Alex> one of them were just there
#96 [12:10] * Eduardo [webchat@104-12-46-5.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#97 [12:11] <Eduardo> I am playing on Java and my minecraft will load until the last few second then it will stop responding, what can I do?
#98 [12:11] <SkeppysNugget> when
#99 [12:12] <SkeppysNugget> eduardo that has nothing to do with mojang ;v
#100 [12:12] <SkeppysNugget> thats just ur pc
#101 [12:12] <Eduardo> huh
#102 [12:12] <Eduardo> where do I go then
#103 [12:13] <SkeppysNugget> idk
#104 [12:13] <SkeppysNugget> not here
#105 [12:13] <_Alex> probably to your pc manufacture
#106 [12:13] * Eduardo [webchat@104-12-46-5.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#107 [12:22] <_Alex> hello
#108 [12:25] * Eduardo [webchat@104-12-46-5.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#109 [12:25] <Eduardo> My minecraft game is not responding, what can I do?
#110 [12:26] * _Alex [webchat@7.58.6.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#111 [12:29] * Eduardo [webchat@104-12-46-5.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#112 [12:31] * Pyrus [~pyrus@coffee-break.at] has quit. (Quit: ZNC - http://znc.in)
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#116 [12:49] * AwkwardGayBean [webchat@host-173-252-43-58.public.eastlink.ca] has quit. (Quit: webchat.esper.net)
#117 [12:56] * plosiveLiason [webchat@pool-96-253-104-134.rcmdva.fios.verizon.net] has joined #minecrafthelp
#118 [12:57] <plosiveLiason> Hello! I can't log into the Minecraft Launcher. I have reset my password and I know I'm using the correct information.
#119 [14:34] * Andrio [Andrio@questers-rest.andriocelos.net] has joined #minecrafthelp
#120 [14:37] <Exp> #minecrafthelp Hello. I am experiencing a graphic issue where minecraft launches and runs, but the screen remains on white screen. I can hear the music, and if I hover/click on the spot on the white screen where "play" button should be, I can hear the distinct "click" sound as well, but the game does not seem to progress beyond that.
#121 [14:50] * travel [webchat@c-98-235-70-118.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#122 [15:05] * Exp [webchat@pool-100-36-142-87.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#123 [15:13] * Thedeadt [webchat@CPE688f2e2dc893-CM688f2e2dc890.cpe.net.cable.rogers.com] has joined #minecrafthelp
#124 [15:14] <Thedeadt> Anyone having issues connecting to servers on java? I get "authentication servers are down". I cant find anything online stating there is maintenance, is this just me?
#125 [15:21] * crypto [webchat@c-73-206-95-46.hsd1.tx.comcast.net] has joined #minecrafthelp
#126 [15:21] <crypto> need help cant launch minecraft
#127 [15:24] * Embrr [webchat@134.114.223.252] has joined #minecrafthelp
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#131 [15:51] * crazzzycd [webchat@24.245.85.5] has joined #minecrafthelp
#132 [15:51] <crazzzycd> can anyone help with my launcher not working
#133 [16:19] <crazzzycd> ?
#134 [17:01] * crypto [webchat@c-73-206-95-46.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#135 [17:03] * arturmel [webchat@99-60-177-179.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#136 [17:04] <arturmel> hi i have bought minecraft java but it only lets me play the demo
#137 [17:08] * arturmel [webchat@99-60-177-179.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#141 [17:19] * braden [webchat@47.201.107.134] has joined #minecrafthelp
#142 [17:20] <braden> my minecraft keeps getting stuck at the mojang screen
#143 [17:21] * braden [webchat@47.201.107.134] has quit. (Client Quit)
#144 [17:50] * Adam2 [webchat@pool-100-36-114-75.washdc.fios.verizon.net] has joined #minecrafthelp
#145 [17:52] <Adam2> hello, has anyone attempted to down load a mod, stop it half way, then when trying to log on you get a "Java(TM) Platform SE binary is not responding" error?
#146 [17:59] * Jacob [webchat@host86-139-251-213.range86-139.btcentralplus.com] has joined #minecrafthelp
#147 [18:00] <Jacob> hello! I have just got the game and when I try and launch it crashes, please help :)
#148 [18:00] * Demisedulous [~halfass@node-1w7jr9qtyr1r00qsqntqkmz28.ipv6.telus.net] has joined #minecrafthelp
#149 [18:01] <Jacob> I have tried reinstalling
#150 [18:02] * Jacob [webchat@host86-139-251-213.range86-139.btcentralplus.com] has quit. (Client Quit)
#151 [18:05] * a [webchat@xplr-104-249-215-202.xplornet.com] has joined #minecrafthelp
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#153 [18:05] * a is now known as Guest15489
#154 [18:06] * Guest15489 [webchat@xplr-104-249-215-202.xplornet.com] has quit. (Client Quit)
#155 [18:18] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. (Ping timeout: 378 seconds)
#156 [18:18] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#157 [18:32] * nick [webchat@ip-176-199-12-72.hsi06.unitymediagroup.de] has joined #minecrafthelp
#158 [18:32] <nick> hey
#159 [18:32] * nick [webchat@ip-176-199-12-72.hsi06.unitymediagroup.de] has quit. (Client Quit)
#160 [18:45] * Crico230 [webchat@dynamic-ip-cr2001186483.cable.net.co] has joined #minecrafthelp
#161 [18:48] <Crico230> Hello, i just bougth the game, the money was discounted from my credit card, but a error was shown, don't know what to do!????
#162 [18:48] <Crico230> What can i do???
#163 [18:53] <Crico230> pls help me
#164 [19:01] <Crico230> Heyyyy pls???
#165 [19:04] * Thedeadt [webchat@CPE688f2e2dc893-CM688f2e2dc890.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#166 [19:09] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#167 [19:34] * mcmunchies [webchat@c-67-166-103-28.hsd1.ut.comcast.net] has joined #minecrafthelp
#168 [19:35] <mcmunchies> Whats this error: io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information
#169 [19:57] * Richie [webchat@c-69-142-231-95.hsd1.nj.comcast.net] has joined #minecrafthelp
#170 [19:57] <Richie> Hello I need help resetting my password
#171 [19:59] * Richie [webchat@c-69-142-231-95.hsd1.nj.comcast.net] has quit. (Client Quit)
#172 [20:08] * Person [webchat@84.sub-174-230-13.myvzw.com] has joined #minecrafthelp
#173 [20:08] <Person> Hello
#174 [20:10] * needtoseemotd [webchat@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
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#177 [21:48] * Dani [webchat@47.39.58.37] has joined #minecrafthelp
#178 [21:49] <Dani> I'm having trouble loading past the mojang splash screen
#179 [21:49] <Dani> Is there any way to fix this?
#180 [22:02] * Asquart [webchat@188.242.26.20] has joined #minecrafthelp
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#184 [22:40] <Asquart> Hi. I am currently experiencing some problems with sound caused by loading the game. So generally loading process in Minecraft negatively affects all sound on my pc and disables it completely if I load a map. I have not experienced an issue like that with any other software on this pc. Tested it in versions 1.14.4 and 1.15.2 with 2,6,8 and 10 GB r
#185 [22:40] <Asquart> am allocated for the game in java arguments(I have 16gb ddr4 ram and Intel I5 processor). Any help would be much appreciated.
#186 [23:38] * Sascha [webchat@cpe-75-83-85-62.socal.res.rr.com] has joined #minecrafthelp
#187 [23:40] <Sascha> Hi there, I just logged back in and I went to download Minecraft (which i bought years ago), and the site tried to make me purchase it again. Is there anything I can do to avoid buying it again?
#188 [23:41] * Sascha [webchat@cpe-75-83-85-62.socal.res.rr.com] has quit. (Client Quit)
#189 [23:43] * Sascha [webchat@cpe-75-83-85-62.socal.res.rr.com] has joined #minecrafthelp
#190 [23:43] <Sascha> Hi there, I just logged back in and I went to download Minecraft (which i bought years ago), and the site tried to make me purchase it again. Is there anything I can do to avoid buying it again?
#191 [23:46] * Sascha [webchat@cpe-75-83-85-62.socal.res.rr.com] has quit. (Client Quit)