#1 [00:03] * hugod [webchat@144.132.49.202] has joined #minecrafthelp
#2 [00:06] <hugod> is anyone online
#3 [00:14] * guy [webchat@c-174-53-222-86.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
#4 [00:16] * Nick521521521 [webchat@CPE5c7695f03314-CM5c7695f03312.cpe.net.cable.rogers.com] has joined #minecrafthelp
#5 [00:17] <Nick521521521> Hi! I am having trouble migrating my Minecraft account to a Mojang account as I have forgotten my Minecraft account email, any advice on what to do?
#6 [00:17] <hugod> is there a button, i dont have this email anymore. if so continue the steps with that
#7 [00:25] * Dawgfood [webchat@CPE105611a27087-CM105611a27085.cpe.net.cable.rogers.com] has joined #minecrafthelp
#8 [00:27] <Dawgfood> What happens when your free copy of minecraft you get from legacy is downloaded but you have to restart your Operating System (Windows) which then leads to your PC restarting everything and deleting the copy of minecraft
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#13 [08:28] * leoleoalmeida [webchat@189.79.146.33] has joined #minecrafthelp
#14 [08:28] <leoleoalmeida> Hello
#15 [08:28] <leoleoalmeida> I´ve bought the game like 6 years ago and I cant install it today
#16 [08:29] <leoleoalmeida> It says that I must buy the game again
#17 [08:29] <leoleoalmeida> and i am not doing that
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#19 [08:38] * John [webchat@176-136-138-49.abo.bbox.fr] has joined #minecrafthelp
#20 [08:38] <John> Hello
#21 [08:39] * John is now known as Guest93062
#22 [08:39] <Guest93062> z
#23 [08:59] * Feraye [webchat@95.13.247.233] has joined #minecrafthelp
#24 [08:59] <Feraye> my game vocies
#25 [09:00] <Feraye> my vocies gone ı can't hear the game
#26 [09:55] * WarNLord [webchat@ip565be410.direct-adsl.nl] has joined #minecrafthelp
#27 [09:56] <WarNLord> Hello, I have been trying to login, but it didnt worked, so I changed the password and it still didnt work, so I thought, it might be something else
#28 [09:56] <WarNLord> so I redownloaded minecraft
#29 [09:56] <WarNLord> and it still didnt work
#30 [09:57] <WarNLord> and than I thought it was some kinda Hack client or Mod client one of my Brothers installed
#31 [09:57] <WarNLord> but I didnt see any
#32 [09:57] <WarNLord> thats my problem
#33 [09:57] <WarNLord> and I cant acces Minecraft for like 5 months now
#34 [10:04] * AP [webchat@host86-164-58-223.range86-164.btcentralplus.com] has joined #minecrafthelp
#35 [10:06] <AP> my game crashing at start up, the way around it is by killing Minecraft launcher from task manager, personally i feel like i shouldn't have to kill the launcher from task manager to be able to play, i was told that this was a temporary issue over a month ago but it still is a thing. Also since 1.15 I can't see some skins but others i can, i have tr
#36 [10:06] <AP> ied to fully uninstall and reinstall the game, no mods are present. any help?
#37 [10:14] * AP [webchat@host86-164-58-223.range86-164.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#38 [10:47] * Nexus [webchat@p5DC565A4.dip0.t-ipconnect.de] has joined #minecrafthelp
#39 [10:50] <Nexus> Hello. I downloaded and installed the Minecraft Launcher (Java Edition). When i lag in and click "play" it starts downloading and then stops at 50% with following error message: https://paste.gg/p/anonymous/5a20e5cbdb0e41b0b858ab8a8c668ffd
#40 [10:58] * Andrio [~Andrio@questers-rest.andriocelos.net] has joined #minecrafthelp
#41 [11:12] <Nexus> problem got solved by itself. i started the download over and over again and sometimes it downloaded a tiny bit more until it was completed. maybe you got some serious problems with your download servers
#42 [11:40] * zelda [webchat@mobile-107-77-222-166.mobile.att.net] has joined #minecrafthelp
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#44 [12:39] * chase [webchat@216.82.137.182] has joined #minecrafthelp
#45 [12:40] * chase is now known as Guest61888
#46 [12:40] <Guest61888> hi when I try to login Minecraft it says make sure your online
#47 [12:40] <Guest61888> i tried emailing yesterday but no one responded
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#51 [12:48] * Tixowiec1 [webchat@h11318.man.tk-internet.pl] has joined #minecrafthelp
#52 [12:48] <Tixowiec1> hi pls help
#53 [12:48] <Guest61888> i need help too
#54 [12:49] <Guest61888> Absol
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#56 [12:53] <Guest61888> help?
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#65 [13:54] <Salty2005> hi my computer denied to sign in to my acount only. in my computer in others computers its works.
#66 [13:54] <Salty2005> somebody can help me with this?
#67 [13:58] * Salty2005 [webchat@46-116-211-185.bb.netvision.net.il] has quit. (Client Quit)
#68 [14:11] * lauP [webchat@82.4.81.243] has joined #minecrafthelp
#69 [14:12] <lauP> hi, i seem to have an issue with my minecraft as when i open it on the new snapshot i get 'java.lang.IllegalStateException: failed to create a child event loop. " ive tried to look it up but im unsure what it is
#70 [14:16] * Zmijik223 [webchat@15.32.broadband6.iol.cz] has joined #minecrafthelp
#71 [14:18] <Zmijik223> I am not able to redeem my code.
#72 [14:20] <Zmijik223> I tried it once and nothing happened. And if I try it again it says that that the code has already been used.
#73 [14:21] <Zmijik223> I even do not know where to ask for help :-(.
#74 [14:29] * lauP [webchat@82.4.81.243] has quit. (Quit: webchat.esper.net)
#75 [15:19] * linnyker [webchat@131.255.184.70] has joined #minecrafthelp
#76 [15:20] <linnyker> nao tenho mais acesso ao meu email
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#80 [15:26] * crazygmr101 [webchat@104.194.104.203] has joined #minecrafthelp
#81 [15:27] <crazygmr101> hey so i have a friend who cant connect to my server - and just mine. they're getting a "java.net.socketexception permission denied no further information" error and we've updated java, updated firewalls, and neither work
#82 [15:27] <crazygmr101> any tips?
#83 [15:28] <crazygmr101> 'ello?
#84 [16:16] * Jaskawaaa [webchat@95.175.104.166] has joined #minecrafthelp
#85 [16:16] <Jaskawaaa> hi
#86 [16:16] <Jaskawaaa> i cant change my security questions
#87 [16:17] <Jaskawaaa> i havent singed in whit this computes so i cant just log in
#88 [16:18] <Jaskawaaa> i set my guestions in 2011 and cant remember them
#89 [16:18] <Jaskawaaa> i get the change link but i cant change them becaus i havent logged in whit this computer
#90 [16:25] * AlanX [webchat@c-69-140-145-108.hsd1.md.comcast.net] has joined #minecrafthelp
#91 [16:26] <AlanX> Hey every time I attempt to launch minecraft on windows 10 it crashes. Won't even show mojang screen. 1.15.2
#92 [16:27] * omgapotatoe [webchat@67.8.146.30] has joined #minecrafthelp
#93 [16:27] <Jaskawaaa> have you tried any other version?
#94 [16:28] <AlanX> No, I'm going to try 1.14.3 real quickly
#95 [16:28] * omgapotatoe [webchat@67.8.146.30] has quit. (Client Quit)
#96 [16:28] <AlanX> Oh yeah, 1.83 works
#97 [16:28] <Jaskawaaa> have u tried reinstalling
#98 [16:28] <AlanX> Yeah
#99 [16:29] <Jaskawaaa> what does the crash report say?
#100 [16:32] <AlanX> 1.14.3 say's https://pastebin.com/SEpgu2fR
#101 [16:33] <Jaskawaaa> you have no space # The system is out of physical RAM or swap space
#102 [16:33] <Jaskawaaa> # In 32 bit mode, the process size limit was hit. try deleting something you dont need
#103 [16:33] <AlanX> like an app?
#104 [16:33] <Jaskawaaa> yes
#105 [16:34] <AlanX> k
#106 [16:34] <Jaskawaaa> ore an dokument
#107 [16:34] <Jaskawaaa> some old game maeyby?
#108 [16:34] <Jaskawaaa> big files
#109 [16:37] <AlanX> k
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#114 [16:50] <AlanX> Ok I think I am done
#115 [16:50] <AlanX> what now?
#116 [16:52] * AlanX [webchat@c-69-140-145-108.hsd1.md.comcast.net] has quit. (Client Quit)
#117 [18:01] <nate> Probably would have been better to ask them how much RAM they had to begin with
#118 [18:01] <nate> 268435456 bytes isn't even that big of an allocation
#119 [19:01] * JeromeDaGnome [webchat@c-73-254-88-114.hsd1.wa.comcast.net] has joined #minecrafthelp
#120 [19:01] <JeromeDaGnome> having login issues
#121 [19:03] <JeromeDaGnome> login screen doesn't do anything when I click on log in
#122 [19:05] <mattym> JeromeDaGnome, On the website or launcher?
#123 [19:12] <JeromeDaGnome> obth
#124 [19:12] <JeromeDaGnome> both
#125 [19:12] <JeromeDaGnome> launcher won't even load now
#126 [19:13] <JeromeDaGnome> gives me the couldn't load launcher core from... error
#127 [19:13] <JeromeDaGnome> and then the unable to start the mre
#128 [19:13] <JeromeDaGnome> error
#129 [19:13] <mattym> JeromeDaGnome, Sounds like a combination of issues.
#130 [19:14] <mattym> ??> JeromeDaGnome tools/hjt
#131 [19:14] <Mightyena> JeromeDaGnome: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#132 [19:14] <Mightyena> JeromeDaGnome: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#133 [19:16] <JeromeDaGnome> https://paste.ubuntu.com/p/zmnkVxV7tT/
#134 [19:20] <JeromeDaGnome> thanks for the help
#135 [19:24] <mattym> JeromeDaGnome, Can you try running it again, make sure you follow all the instructions. It missed a major part of what it should have output.
#136 [19:26] <JeromeDaGnome> https://paste.ubuntu.com/p/Yf3zCF475c/
#137 [19:26] <JeromeDaGnome> i redid it but it is the same results
#138 [19:26] <mattym> JeromeDaGnome, Can you get the exact error message you get when trying to start the launcher.
#139 [19:28] <JeromeDaGnome> Couldn't load launcher core from C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll: LoadErrorNotPresent
#140 [19:29] <JeromeDaGnome> that is in the first dialog box that pops up then you hit ok on that one and this pops up
#141 [19:29] <mattym> JeromeDaGnome, Ok, that could just be an issue with the file. Lets see if we can fix that first.
#142 [19:29] <JeromeDaGnome> Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
#143 [19:29] <mattym> ??> JeromeDaGnome win/reinst
#144 [19:29] <Mightyena> JeromeDaGnome: You may need to reinstall the locally installed files that Minecraft puts into place.
#145 [19:29] <Mightyena> JeromeDaGnome: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#146 [19:32] <JeromeDaGnome> same errors when running launcher
#147 [19:32] <mattym> JeromeDaGnome, Are you sure you ran HijackThis as administrator?
#148 [19:33] <JeromeDaGnome> yes right click and Run as Admin
#149 [19:34] <mattym> JeromeDaGnome, Ok, lets try a full reinstall of everything.
#150 [19:34] <mattym> ??> JeromeDaGnome win/reinst/full
#151 [19:34] <Mightyena> JeromeDaGnome: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#152 [19:34] <Mightyena> JeromeDaGnome: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#153 [19:38] <JeromeDaGnome> ok thanks I will get to it in a moment.
#154 [20:32] * patrick201 [webchat@c-68-62-52-166.hsd1.mi.comcast.net] has joined #minecrafthelp
#155 [20:32] <patrick201> Someone help me please
#156 [20:32] <patrick201> I never migrated my minecraft account and now it's not letting me
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#158 [20:39] * Major [webchat@97-83-197-27.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#159 [20:42] <Major> For realms is there a way to clear all of my 3 slots and have nothing in them?
#160 [21:57] * Jotaro [webchat@cpe-108-184-22-249.socal.res.rr.com] has joined #minecrafthelp
#161 [21:57] <Jotaro> hello?
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#164 [22:27] <Bradlems> I need to know how to return a recently purchased copy of Mincraft Java edition.
#165 [22:28] <Bradlems> Where do I need to go to get a refund?
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