#MinecraftHelp > 2020-02-27
#1 [00:03] <Codarth> I have a server running on my computer. the port is forwarded and is shown as open on a few online port checking sites. Even though connecting to the server through localhost works, I nor friends can not connect via public ip. I do have BitDefender on the computer. I an hoping to get a solution before I try to uninstall it to see if it is the probl
#2 [00:03] <Codarth> em. i have tried this a few times in the past and seem to run into the same problem every time. Any assistance would be fantastic.
#3 [00:21] <GreyVulpine> Did you modify server.properties at all?
#4 [01:01] <Codarth> Just the name, motd, seed, difficulty
#5 [01:02] <GreyVulpine> Didn't touch server-ip at all, right?
#6 [01:02] <Codarth> nope
#7 [01:03] <GreyVulpine> Good. many people do that, and then wonder why they can't connect outside of their computer
#8 [01:03] <GreyVulpine> Then the next thing to look at, provided you've port forwarded correctly, would be your firewall/security software
#9 [01:03] <GreyVulpine> Most, if not all, will block minecraft/java
#10 [01:08] <Codarth> I will look into it more tomorrow, getting late for me. Thanks for the help. I will come back on for more help.
#11 [02:34] * tim [webchat@180-150-36-123.b49624.bne.nbn.aussiebb.net] has joined #minecrafthelp
#12 [02:36] <tim> my minecraft keeps telling me that in have an invalid username or password even though i have checked and the email and password are correct but it only happens on my school computer
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#14 [03:37] * heat [webchat@163-47-107-228.flip.co.nz] has joined #minecrafthelp
#15 [03:39] <heat> i just downloaded minecraft java edition and everytime i try to play it just crashes
#16 [03:39] <heat> i dont know what to do
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#22 [08:32] <JDEBAAT> attempting to open up bedrock edition on xbox one which i have played for a long time and it says i dont own the game. contacted xbox but they won't help since it seems the purchase is no longer in my order history. told me to contact mojang, but there is no customer support from them. What can I do?
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#24 [09:05] * yhuh [webchat@46-162-115-157.cust.bredband2.com] has joined #minecrafthelp
#25 [09:05] <yhuh> hello
#26 [09:05] * yhuh [webchat@46-162-115-157.cust.bredband2.com] has quit. (Client Quit)
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#28 [09:57] <dragon27alpha> hi im on the minecraft.net and i cant login on the site to buy minecraft i got my account and password correct but when i press login nothing happens can i please get some help with this problem i wana know why i cant login on the website
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#30 [11:03] * KurokoZXY [webchat@cpc76910-dals22-2-0-cust270.20-2.cable.virginm.net] has joined #minecrafthelp
#31 [11:03] <KurokoZXY> hi
#32 [11:03] * CoolRosalie [webchat@82-74-157-24.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#33 [11:03] <KurokoZXY> hello?
#34 [11:04] <CoolRosalie> Hello, we have a problem with opening the driver, GLFW error 65542:WGL
#35 [11:04] * KurokoZXY [webchat@cpc76910-dals22-2-0-cust270.20-2.cable.virginm.net] has quit. (Client Quit)
#36 [11:05] <CoolRosalie> We have updated our JAVA today for playing the game
#37 [11:10] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#38 [11:13] <CoolRosalie> Hello, we have a problem with opening the driver, GLFW error 65542:WGL
#39 [11:13] <CoolRosalie> We have updated our JAVA today for playing the game
#40 [11:52] * WesReckless [webchat@S01061033bf015056.ed.shawcable.net] has joined #minecrafthelp
#41 [11:56] <WesReckless> Hello, we just downloaded java minecraft on Windows 10, and it FREEZES on LOGIN. We updated latest updates on both windows and java. Any Ideas?
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#43 [11:58] * max_verschoor [webchat@188.240.26.248] has joined #minecrafthelp
#44 [11:59] <max_verschoor> hello
#45 [11:59] <max_verschoor> i've got an issue
#46 [12:01] <max_verschoor> i bought minecraft java on my old windows computer and i just bought an mac, but i wanna play minecraft and i see no way to download it on my mac
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#48 [12:07] <max_verschoor> ok, bye
#49 [12:07] * WesReckless [webchat@S01061033bf015056.ed.shawcable.net] has joined #minecrafthelp
#50 [12:07] <max_verschoor> hello
#51 [12:09] <WesReckless> Screen shows up blank (dark grey} and stalls. No error code or nothing... Thoughts??
#52 [12:09] <WesReckless> Hello
#53 [12:10] * EDDAce [webchat@77.111.246.65] has joined #minecrafthelp
#54 [12:10] <WesReckless> ......during the Minecraft Launcher page
#55 [12:13] <EDDAce> Hola que tal hace mucho me robaron mi celular donde tenia mi cuenta comprada de Minecraft y no puedo acceder a esta debido a un cambio de contraseña de la misma pide ayuda antes y me dijeron que necesitaba el id de transacción el cual no pude recuperar dado que la compra se realizo hace casi mas de 3 años pero recuerdo las contraseñas que utilice
#56 [12:13] <EDDAce> anteriormente como el correo y el usarname de la misma también tengo vídeos de la misma
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#60 [12:36] <obama> yo i cant log into my account online, even when i have the right info and i can log into the launcher
#61 [12:36] <obama> so i got no clue what is going on, idk if that means i cant access server
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#67 [13:54] <swede> I have a Mac and whenever I try to open Minecraft, it says "updating Minecraft," but then stops and a message comes up that says "unable to update the Minecraft native launcher."
#68 [13:55] <swede> It happened one day and then I updated my iOS to Catalina, thinking an out-of-date iOS was the issue, but it's still having the same problem even after updating
#69 [14:01] * vagelisaros [webchat@adsl-144.109.242.164.tellas.gr] has joined #minecrafthelp
#70 [14:02] <vagelisaros> hey i have a problem with my server. It appears that the op file in 20w09a snapshot is not working correctly. I think that you should fix it as soon as possible.Thank you
#71 [14:02] <swede> I'm not actually a worker lol I don't know how to help you
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#73 [14:14] * MichelBeutlin [webchat@61.12.77.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#74 [14:14] <MichelBeutlin> hello
#75 [14:14] <MichelBeutlin> my Problem is that i cant log ib
#76 [14:15] <MichelBeutlin> i dont know my Password, when i try to reset my Password i dont become a mail
#77 [14:17] <MichelBeutlin> #minecrafthelp i dont know why i dont become a mail when i try to reset my password
#78 [14:18] <mattym> MichelBeutlin, Are you sure you are sending it to an email associated with a Mojang account?/
#79 [14:20] <MichelBeutlin> #minecrafthelp yes im sure
#80 [14:20] <mattym> MichelBeutlin, Have you checked any spam/junk mail folders to see if it went there?
#81 [14:21] <MichelBeutlin> #minecrafthelp yes i checked and i didnt find something
#82 [14:22] <MichelBeutlin> #minecrafthelp my email get hacked by a guy and i dont know what to do... the mojang account didnt get hacked
#83 [14:22] <mattym> MichelBeutlin, Have you tried to get it sent to other emails you have access to, and checked there.
#84 [14:22] <MichelBeutlin> #minecrafthelp no i didnt, i dont have one
#85 [14:23] <mattym> MichelBeutlin, And what is the ingame user/playername?
#86 [14:23] <MichelBeutlin> #minecrafthelp MichelBeutlin
#87 [14:24] <mattym> ??> MichelBeutlin account/send-email
#88 [14:24] <Mightyena> MichelBeutlin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#89 [14:26] <MichelBeutlin> #minecrafthelp where can i find the transaction ID ?
#90 [14:31] <mattym> ??> MichelBeutlin account/trans-id
#91 [14:31] <Mightyena> MichelBeutlin: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#92 [16:02] * Kristy [webchat@pool-100-7-128-183.rcmdva.fios.verizon.net] has joined #minecrafthelp
#93 [16:03] <Kristy> I just purchased Minecraft: Java Edition and didn't realize that it can't be downloaded onto Windows 10. It won't download and I would like a refund to purchase the newest Minecraft.
#94 [16:04] <mattym> Kristy, Java Edition works fine on Windows 10.
#95 [16:04] <Kristy> It does?
#96 [16:04] <mattym> Kristy, Yes
#97 [16:04] <Kristy> I wasn
#98 [16:04] <Kristy> It wasn't downloading for me
#99 [16:04] <mattym> Kristy, Then thats an issue on your PC. What is the exact error you are getting?
#100 [16:05] <Kristy> The Minecraft installer status hasn't moved
#101 [16:05] <Kristy> How would I download it again?
#102 [16:06] <mattym> Kristy, Make sure there isn't a window asking you to confirm or continue being hidden behind another open window on the PC
#103 [16:06] <Kristy> Ok
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#105 [16:36] * James34245 [webchat@77-253-94-196.adsl.inetia.pl] has joined #minecrafthelp
#106 [16:37] <James34245> Hello!
#107 [16:51] * Dan [webchat@75.134.237.240] has joined #minecrafthelp
#108 [16:51] <Dan> Hello
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#110 [16:55] <James34245> Do you know how long it takes to answer? java account minecraft help?
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#112 [17:02] <matt1> i am having trouble redeeming my free windows 10 cpoy
#113 [17:02] <matt1> copy*
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#115 [17:36] * beat [webchat@host-92-12-121-182.as43234.net] has joined #minecrafthelp
#116 [17:36] <beat> emm i need help when i launch the games its wont launch so i cant use forge
#117 [17:36] <beat> emm i need help when i launch the games its wont launch so i cant use forge
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#121 [19:59] <Michael> Whenever I try to log on to my account, I fail to connect and it gives a message stating "check your internet" My internet is perfect and no matter what I try I see no result. is there a fix?
#122 [20:04] <Michael> Whenever I try to log on to my account, I fail to connect and it gives a message stating "check your internet" My internet is perfect and no matter what I try I see no result. is there a fix?
#123 [20:04] * DuskFlames [webchat@66-189-173-84.dhcp.trlk.ca.charter.com] has joined #minecrafthelp
#124 [20:04] <DuskFlames> Hello I need help whenever I try playing minecraft it says I am offline
#125 [20:05] <DuskFlames> And my wifi is working perfectly fine as of right now
#126 [22:11] * cashblood [webchat@52.119.101.5] has joined #minecrafthelp
#127 [22:13] <cashblood> I have this "io.netty.channel.abstractchannel$annotatedconnectexception connection timed out no further information" screen when i try to access and server
#128 [22:13] <cashblood> any server*