#1 [00:07] * XERXIS [webchat@49.144.76.15] has joined #minecrafthelp
#2 [00:08] <XERXIS> I cant log in on my mojang ac
#3 [00:11] * XERXIS [webchat@49.144.76.15] has quit. (Client Quit)
#4 [00:22] * zackbarnes [webchat@c-73-125-216-239.hsd1.fl.comcast.net] has joined #minecrafthelp
#5 [00:24] <zackbarnes> hello I downloaded Minecraft for the first time in my life today, I got no mods or packs downloaded since I don't know anythins about that stuff, when I first try to launch Minecraft Im getting this ERROR that goes java.slang.NoSuchMethodError I wish you could help me find out whats going on I already tried downloading the game again
#6 [02:43] * mi [webchat@c-73-140-134-236.hsd1.wa.comcast.net] has joined #minecrafthelp
#7 [02:43] <mi> How can I log into my account if I cant reset my password because i dont have that email anymore?
#8 [03:17] * G7 [webchat@ip-217-103-193-164.ip.prioritytelecom.net] has joined #minecrafthelp
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#11 [03:23] * Nerf123 [webchat@ip-217-103-193-164.ip.prioritytelecom.net] has joined #minecrafthelp
#12 [03:24] <Vovaboga> help! i am writting the email and the password and when i press log-in a windows appears with the following message: an error prevented your request from being processed. please try again...
#13 [03:29] <Nerf123> Hi, i am not able to login to the minecraft launcher on my pc, my login does work on other pc s. Other accounts are also not able to login om my pc. Launcher gives invalid e-mail of password on all accounts on my pc. Does Anyone have a solution?
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#15 [04:31] * junior [webchat@6.96.78.188.dynamic.jazztel.es] has joined #minecrafthelp
#16 [04:32] <junior> alguien me puede ayudar
#17 [04:32] <junior> ?
#18 [04:32] <junior> ?
#19 [04:32] * junior [webchat@6.96.78.188.dynamic.jazztel.es] has left #minecrafthelp
#20 [04:52] * Nerf123 [webchat@ip-217-103-193-164.ip.prioritytelecom.net] has joined #minecrafthelp
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#24 [05:41] * Brooke [webchat@142.167.218.114] has quit. (Quit: webchat.esper.net)
#25 [05:50] * viloar71 [webchat@cpe-98-25-195-0.sc.res.rr.com] has joined #minecrafthelp
#26 [05:52] <viloar71> my block wont show when i place them down my supply goes down but the block is gone and now when i try to remove grass it does not disappears
#27 [06:10] * superses [webchat@53-142-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#28 [06:11] <superses> hello, I wanted to get minecraft bedrock edition for crossplay and I thought I would get it by buying minecraft java editon can I get a refund?
#29 [06:22] <Andrio> ??> superses account/refund
#30 [06:22] <Mightyena> superses: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#31 [06:31] * Emenje [webchat@a83-162-174-159.adsl.xs4all.nl] has joined #minecrafthelp
#32 [06:32] <Emenje> When I try to craft anything, the game won't realise that my mouse is hovering over the crafting product, meaning I am unable to craft anything. can this be fixed?
#33 [06:35] * MedvedTed [webchat@BC9CBE8C.mobile.pool.telekom.hu] has joined #minecrafthelp
#34 [06:36] * MedvedTed [webchat@BC9CBE8C.mobile.pool.telekom.hu] has quit. (Client Quit)
#35 [06:37] * superses [webchat@53-142-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#36 [06:49] * hqmzq [webchat@2.223.197.180] has joined #minecrafthelp
#37 [06:50] <hqmzq> i cannot login to my minecraft account on the website or on the launcher
#38 [07:20] * MrTomson [webchat@ip4da0e3ae.direct-adsl.nl] has joined #minecrafthelp
#39 [07:21] <MrTomson> Hi, I tried the waiting 30 minutes to an hour to log in but i still get the invalid email or password, does anyone know what to do?
#40 [07:21] * Max3 [webchat@2.31.192.150] has joined #minecrafthelp
#41 [07:22] <Max3> it says If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#42 [07:22] <MrTomson> I just bought the game a few hours ago.
#43 [07:23] * phl [webchat@p5DD77D79.dip0.t-ipconnect.de] has joined #minecrafthelp
#44 [07:23] <phl> hi
#45 [07:23] <Max3> what does this mean If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#46 [07:23] * MrTomson [webchat@ip4da0e3ae.direct-adsl.nl] has quit. (Client Quit)
#47 [07:24] * Max3 [webchat@2.31.192.150] has quit. (Client Quit)
#48 [07:24] <phl> great help channel
#49 [07:26] * phl [webchat@p5DD77D79.dip0.t-ipconnect.de] has quit. (Client Quit)
#50 [07:27] * lb [webchat@75.170.114.230] has joined #minecrafthelp
#51 [07:28] <lb> Error message on Mac: "you cant open the application "minecraft" because its not responding
#52 [07:30] * lb [webchat@75.170.114.230] has quit. (Client Quit)
#53 [07:46] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#54 [08:05] * Hidro_ [webchat@176.206.154.209] has joined #minecrafthelp
#55 [08:10] <Hidro_> Hi, i tried to access in mojang account and i did it but than i tried to access in minecraft.net but i can't enter i tried to change password and email but nothing i can't access, it tell me invalid username or password
#56 [08:11] <Hidro_> what can i do?
#57 [08:11] * helpplz [webchat@185.56.100.180] has joined #minecrafthelp
#58 [08:11] <helpplz> hello
#59 [08:11] <Hidro_> hi
#60 [08:12] <helpplz> can you plz help me
#61 [08:12] <helpplz> ?
#62 [08:12] * Hidro_ [webchat@176.206.154.209] has quit. (Quit: webchat.esper.net)
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#64 [09:24] * ImPULSEs8 [webchat@198.52.190.123] has joined #minecrafthelp
#65 [09:26] <ImPULSEs8> my skins folder is gone and i cannot see skins. i have redownloaded the game 3 times and cannot solve this issue
#66 [09:26] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has quit. (Ping timeout: 204 seconds)
#67 [09:27] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has joined #minecrafthelp
#68 [09:41] * Pol [webchat@82-73-220-99.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#69 [09:41] <Pol> hi
#70 [09:41] <Pol> I was playing minecraft 10 years ago and I like to recover my account
#71 [09:42] <Pol> is this posible ?
#72 [10:12] * ImPULSEs8 [webchat@198.52.190.123] has quit. (Quit: webchat.esper.net)
#73 [10:13] * Will [webchat@152.10.103.211] has joined #minecrafthelp
#74 [10:15] <Will> Hello, I am trying to log into minecraft java edition on my laptop (I bought it yesterday) and I pull up the launcher and hit play on the game and the mojang logo pops up, but when loading it always get like 3/4 of the way there and then sops and says not responding. I got it to load once yesterday. but I haven't been able to since.
#75 [10:16] <Will> I updated my graphics driver yesterday and I'm not sure what else to do
#76 [10:17] * brown [webchat@89-147-71-15.pool.digikabel.hu] has joined #minecrafthelp
#77 [10:18] <brown> My e-mail was deleted and now i lost my minecraft account... what can i do now?
#78 [10:28] * brown [webchat@89-147-71-15.pool.digikabel.hu] has quit. (Quit: webchat.esper.net)
#79 [11:06] * Leon_ [webchat@p4FE1CA39.dip0.t-ipconnect.de] has joined #minecrafthelp
#80 [11:09] <Leon_> I got a Minecraft Server on a Virtual Server, the Console always showing Cant keep up Server but the server is not on the limit we are 8 Players max the Server got 16 Cores and 32 GB Ram we are running the newest version Snapshot 20w09a. Start parameters: screen java -Xms26G -Xmx30G -XX:+UseG1GC -XX:+UnlockExperimentalVMOptions -XX:MaxGCPauseMillis
#81 [11:09] <Leon_> =50 -XX:+DisableExplicitGC -XX:TargetSurvivorRatio=90 -XX:G1NewSizePercent=50 -XX:G1MaxNewSizePercent=80 -XX:G1MixedGCLiveThresholdPercent=35 -XX:+AlwaysPreTouch -XX:+ParallelRefProcEnabled -Dusing.aikars.flags=mcflags.emc.gs -jar server.jar
#82 [11:11] * Leon_ [webchat@p4FE1CA39.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#83 [11:12] * bombermann_ [webchat@p5B28E155.dip0.t-ipconnect.de] has joined #minecrafthelp
#84 [11:12] <bombermann_> hi
#85 [11:14] * bombermann_ [webchat@p5B28E155.dip0.t-ipconnect.de] has quit. (Client Quit)
#86 [11:46] * Grian [webchat@186.150.78.118] has joined #minecrafthelp
#87 [11:47] <Grian> Well... I've been having issues loging in. I changed my password and when I typed it it never loged into my account, I have tried many times,How do I fix this?
#88 [11:52] * therapeuticss [~fresh@159.192.186.53] has joined #minecrafthelp
#89 [11:54] * Dezach [webchat@24.157.179.213] has joined #minecrafthelp
#90 [11:56] <Dezach> Minecraft loads a world, the 100% mark appears but it stays there. If I click (because waiting doesn't do anything) the minecraft gameplay screen it crashes...
#91 [11:57] <Dezach> I've open the Minecraft game output and it's written : Process crashed with exit code -80530636
#92 [11:58] <Dezach> 9
#93 [11:58] <Dezach> Process crashed with exit code -805306369
#94 [12:04] * Pierro [webchat@bras-base-stsvpq0703w-grc-01-70-24-242-234.dsl.bell.ca] has joined #minecrafthelp
#95 [12:04] <Pierro> Hello
#96 [12:05] <Dezach> hello
#97 [12:05] <Pierro> I got a probleme with my account, i've lost my mail so i can't reset my password. I still got the reedem card
#98 [12:08] <Dezach> If you forgot your mail, I think it's impossible to recover your account
#99 [12:11] <Pierro> Yeah... but I still have hope
#100 [12:11] <Pierro> I still have de reedem code so maybe that will help
#101 [12:12] <Pierro> the*
#102 [12:12] <Dezach> Maybe a Minecraft guy...
#103 [12:24] * Palverbark [webchat@78-69-11-4-no42.tbcn.telia.com] has joined #minecrafthelp
#104 [12:24] <Palverbark> hi
#105 [12:25] <Palverbark> i was unable to login to my account when i was asked about my tre safty questions
#106 [12:26] * Palverbark [webchat@78-69-11-4-no42.tbcn.telia.com] has quit. (Client Quit)
#107 [12:28] <Dezach> Can you reset your password just by username?
#108 [12:49] * levdio [webchat@95-28-188-248.broadband.corbina.ru] has joined #minecrafthelp
#109 [12:51] * y0 [webchat@cpe-74-133-143-98.kya.res.rr.com] has joined #minecrafthelp
#110 [12:52] * y0 [webchat@cpe-74-133-143-98.kya.res.rr.com] has quit. (Client Quit)
#111 [12:53] <levdio> Hi, I would like to contact you with the error minecraft 1.15.2, I have a licensed minecraft, when I run it, it writes that it does not respond and crashes, I reinstalled java, reinstalled minecraft, closed the discord and did everything that was advised on the forums, but it did not help. the Minecraft game output says: "Process crashed with exit
#112 [12:53] <levdio> code -805306369"
#113 [12:54] <Dezach> Same!
#114 [12:54] <Dezach> I get this Process crashed with exit code -805306369
#115 [12:55] <Dezach> I don't know what to do
#116 [12:55] <levdio> i'm too
#117 [12:55] <Dezach> It loads a world and it crashes
#118 [12:56] <levdio> and i don't even go into minecrft
#119 [12:57] <Dezach> no, it stucks on 100% mark
#120 [12:58] <levdio> hmmm
#121 [12:58] <levdio> i don't know
#122 [12:59] <Dezach> I did everything and still the same error
#123 [13:00] <Dezach> It didn't do that before
#124 [13:05] <Grian> Well... I've been having issues loging in. I changed my password and when I typed it it never loged into my account, I have tried many times,How do I fix this?
#125 [13:07] <Dezach> Is it the good password
#126 [13:07] <Grian> No
#127 [13:07] <Dezach> Did you click the link to change your password, and did all the things
#128 [13:08] <Grian> Yes!
#129 [13:08] <Dezach> Do you type the good new password? (ex lock CAP)
#130 [13:09] <Grian> Yes
#131 [13:09] <Dezach> It should work...
#132 [13:10] <Grian> It doesn't show an error.
#133 [13:10] <Grian> It just doesn't log me in
#134 [13:10] <Dezach> Did you try to uninstall the laucher
#135 [13:10] <Grian> Noit's the official page.
#136 [13:11] <Grian> It doesn't work in the official page.
#137 [13:11] <Dezach> Is it your browser?
#138 [13:11] <Grian> No
#139 [13:13] <Dezach> You enter your data and then it written wrong password?
#140 [13:14] <Grian> No
#141 [13:14] <Dezach> what is it written
#142 [13:14] <Grian> Nothing.
#143 [13:14] <Grian> It just doesn't logmrin
#144 [13:14] <Grian> Log me in
#145 [13:14] <Dezach> you click on log, and nothing appears
#146 [13:15] <Dezach> nothing move
#147 [13:15] <Grian> It's the official page
#148 [13:15] <Dezach> minecraft. net
#149 [13:15] <Grian> yeah that
#150 [13:15] <Grian> it doesn't log me in
#151 [13:16] <Dezach> well thers nothing I can do
#152 [13:16] <Grian> oh.
#153 [13:16] <Dezach> Retry later
#154 [13:16] <Grian> kay.
#155 [13:16] <Dezach> Because I just tried it, and it is working
#156 [13:18] * Acidtales [webchat@89.128.7.7] has joined #minecrafthelp
#157 [13:18] <Acidtales> hi there
#158 [13:18] <Grian> ok.
#159 [13:19] <Dezach> hello
#160 [13:24] * Grian [webchat@186.150.78.118] has quit. (Quit: webchat.esper.net)
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#163 [13:37] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#164 [13:39] * Michi [webchat@101-142-067-156.ip-addr.inexio.net] has joined #minecrafthelp
#165 [13:41] <Michi> i keep getting after 1-2 minutes "Connection Lost Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host" when trying to connect to a realm but only on that realm i can connect normally to a server
#166 [13:43] * alexrawr1225 [webchat@host81-136-55-124.range81-136.btcentralplus.com] has joined #minecrafthelp
#167 [13:43] <alexrawr1225> guys help
#168 [13:44] <alexrawr1225> it dont work
#169 [13:44] * alexrawr1225 [webchat@host81-136-55-124.range81-136.btcentralplus.com] has quit. (Client Quit)
#170 [13:47] * Michi [webchat@101-142-067-156.ip-addr.inexio.net] has quit. (Quit: webchat.esper.net)
#171 [14:05] * Brixxter [webchat@pD9E662E2.dip0.t-ipconnect.de] has joined #minecrafthelp
#172 [14:07] * player6 [webchat@190.18.34.226] has joined #minecrafthelp
#173 [14:07] <player6> hello
#174 [14:07] <player6> can someone help me
#175 [14:07] <Brixxter> I'm getting the "Failed to download file.
#176 [14:07] <Brixxter> Name: icon_16x16.png" error message on Minecraft Java running on Windows 10. I have none of the programs that can interfere with downloads installed. No other fixes were provided. What can I do?
#177 [14:09] <player6> i just tried to poen minecraft and it jumps an error (wgl not support) :(
#178 [14:09] <player6> open*
#179 [14:09] <player6> heelp
#180 [14:10] * Brixxter [webchat@pD9E662E2.dip0.t-ipconnect.de] has quit. (Client Quit)
#181 [14:10] <player6> hello?
#182 [14:11] <player6> :(
#183 [14:11] <player6> :(
#184 [14:12] * player6 [webchat@190.18.34.226] has left #minecrafthelp
#185 [14:23] * jordiubar [webchat@81.202.131.13.dyn.user.ono.com] has joined #minecrafthelp
#186 [14:25] <jordiubar> io.netty.channel.abstractchannel$annotatedconnectexception connection timed out: no further information: Im having this isue, i dont know what to do but i cant join any server because on everyone is showing me this issue
#187 [14:29] * jordiubar [webchat@81.202.131.13.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#188 [15:00] * AJ0502 [webchat@hag-hkibng32-50df15-138.dhcp.inet.fi] has joined #minecrafthelp
#189 [15:01] <AJ0502> Hello
#190 [15:06] * rzelek2 [webchat@c-24-4-213-196.hsd1.ca.comcast.net] has joined #minecrafthelp
#191 [15:07] <AJ0502> I am getting an error when trying to launch vanilla Minecraft. In legacy launcher it gives me the following message: https://paste.gg/p/anonymous/191a823f518d4827a1196828b22a6b00/files/0ba09355165545788137dedbf05faa76/raw. I have tried removing minecraft and deleting the .minecraft folder and installing minecraft back. I have tried launching minecr
#192 [15:07] <AJ0502> aft using the legacy launcher, with no luck. I have reinstalled Java and checked if it had any updates, but none of these fixed my problem. This problem appeared out of nowhere last December and i haven't been able to play Minecraft since. I am able to play Windows 10 edition normally.
#193 [15:10] <rzelek2> Hi, I'm trying to play Minecraft but it's saying that I dont own the game anymore. I put in a ticket last Sunday but it looks like it got skipped.
#194 [15:11] <Dezach> AJ0502 Did you try to reinstall minecraft
#195 [15:11] <AJ0502> Yes
#196 [15:12] <rzelek2> It won't let me download it because I don't own the game.
#197 [15:12] <rzelek2> but I did buy the game in 2011
#198 [15:12] <rzelek2> I still have the transaction ID
#199 [15:13] <Dezach> https://bugs.mojang.com/browse/MCL-4309
#200 [15:13] <Dezach> Did you go see this link
#201 [15:14] <rzelek2> That looks like a different isseu
#202 [15:14] <Dezach> Yes, it is for AJ0502
#203 [15:15] * Redbubba1012 [webchat@147.160.239.82] has joined #minecrafthelp
#204 [15:16] * Redbubba1012 [webchat@147.160.239.82] has quit. (Client Quit)
#205 [15:17] <AJ0502> Hmm, Minecraft Java is not in the Firewall allowed apps
#206 [15:18] <Dezach> no
#207 [15:18] <Dezach> You need to check
#208 [15:19] * Redbubba1012 [webchat@147.160.239.82] has joined #minecrafthelp
#209 [15:19] <Redbubba1012> Everytime
#210 [15:21] <Redbubba1012> That I try to run minecraft it gets about half way done and then crashes. I have reinstalled it several times and I have tried updating video card drivers. I do not know what could be wrong
#211 [15:22] <AJ0502> Dezach what should i try to do?
#212 [15:23] <Dezach> I don't know, did you do some research on furums?
#213 [15:23] <Dezach> Because I don't know
#214 [15:25] <AJ0502> Yes i have
#215 [15:25] <Dezach> Redbubba1012 What does it says on the log
#216 [15:35] <Redbubba1012> 15:32:54.869 Using default game log configuration client-1.12.xml (outputs XML)
#217 [15:35] <Redbubba1012> 15:32:54.869 Installing versions! These are the last things it says and then minecraft stops responding
#218 [15:36] <Dezach> And when you stop the program?
#219 [15:37] <Dezach> What does it sys
#220 [15:37] <Dezach> says*
#221 [15:38] <Redbubba1012> 15:37:29.414
#222 [15:38] <Redbubba1012> Process crashed with exit code -805306369
#223 [15:39] <Dezach> There is nothing to do for now : https://bugs.mojang.com/browse/MC-173457
#224 [15:41] <Redbubba1012> ok thank you
#225 [15:41] <Dezach> We are a few (at least 3!) to have the same issue
#226 [15:41] <Dezach> So I post it
#227 [15:41] <Dezach> Hopefully someone will answer.
#228 [16:12] * Noah [webchat@host-173-212-79-139.public.eastlink.ca] has joined #minecrafthelp
#229 [16:13] <Noah> It won't let me log into my account. i havne't logged in, in a long time and it says my account has been migrated without a request. so i tried manually migrating my account and it said it was already. so simply log in with your email address. so when i try its like i am entering the password in wrong. and when i requested a new password reset, its
#230 [16:13] <Noah> not sending the email to me... as if the email isnt linked to an account. thank you
#231 [16:18] <rzelek2> i have the same issue as noah
#232 [16:25] <Noah> wheres the help at
#233 [16:36] * fox8 [webchat@cpe-23-243-0-90.socal.res.rr.com] has joined #minecrafthelp
#234 [16:39] * kkingsbe [webchat@pool-96-241-37-35.washdc.fios.verizon.net] has joined #minecrafthelp
#235 [16:40] <kkingsbe> Hey guys, I accidentally bought the Java edition instead of the Windows 10 edition. The support page contains a broken link for the support email, so I don't see how to get a refund
#236 [16:42] <fox8> Okay, so. I've been having a bit of trouble with my game. See, for a while I believed that it may have been something to do with updating Java, but I'm currently on the latest version. I'm pretty sure I switched over to x64 version once that didn't work. In addition, loading 1.15.2 version straight up crashes my game, and although I can load 1.12.2
#237 [16:42] <fox8> , I can't load any saved worlds, as they crash when building terrain, and when I enter a server, it works for a couple of seconds before freezing, and then leaving me incapable of closing the tab.
#238 [16:42] <fox8> Sorry for the long message, but I wanted to get across my situation as much as possible.
#239 [16:43] <fox8> This is Java edition, to clarify.
#240 [16:48] * fox8 [webchat@cpe-23-243-0-90.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#241 [16:51] <Dezach> What do you have on the Minecraft log?
#242 [16:51] <Dezach> When it crashes
#243 [16:53] <kkingsbe> Dezach any ideas what I can do?
#244 [16:58] * Tofutue [webchat@64.58.45.36] has joined #minecrafthelp
#245 [17:00] <Dezach> No.
#246 [17:00] <Tofutue> no??
#247 [17:00] * WayToDoor [~WayToDoor@plex.api-d.com] has quit. (Quit: See you later :))
#248 [17:00] <Tofutue> useless
#249 [17:00] <Tofutue> god dam
#250 [17:00] <Dezach> Contact Microsoft
#251 [17:01] <Tofutue> all I want you to do is switch the email
#252 [17:01] <Tofutue> like I payed for the game and I just cant play it thanks guys
#253 [17:01] <Tofutue> so much help
#254 [17:02] * Tofutue [webchat@64.58.45.36] has quit. (Client Quit)
#255 [17:28] * rzelek2 [webchat@c-24-4-213-196.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#256 [17:35] * Dezach [webchat@24.157.179.213] has quit. (Quit: webchat.esper.net)
#257 [17:51] * bigang [webchat@99-119-208-132.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#258 [17:52] <bigang> Hey so my friend is unable to stay connected to my realm for long and we've tried a bunch of ways to fix it but none have worked so now I'm here
#259 [17:53] <bigang> he is getting the java.io exception error
#260 [17:53] <mattym> bigang, What is the full error?
#261 [17:53] <bigang> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remove host
#262 [17:54] <mattym> bigang, Your friend will need to join the chat on the computer thats having the issue to further diagnose it.
#263 [17:54] <bigang> Ok!
#264 [17:55] * David [webchat@cpe-104-35-127-176.socal.res.rr.com] has joined #minecrafthelp
#265 [17:55] <David> I'm the friend with the Internal Exception error.
#266 [17:56] <mattym> ??> David tools/hjt
#267 [17:56] <Mightyena> David: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#268 [17:56] <Mightyena> David: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#269 [17:59] <David> This is the link:
#270 [17:59] <David> https://paste.ubuntu.com/p/n9JhSKRSRC/
#271 [18:00] <mattym> David, Not seeing anything in the report that would cause a connection issue or the server to reject the connection. So its probably just a network issue between you and the server.
#272 [18:01] <David> Do you have any recommended network fixes?
#273 [18:01] <mattym> David, Its not something you would have control over to fix.
#274 [18:01] <David> Okay. Thank you.
#275 [18:02] * bigang [webchat@99-119-208-132.lightspeed.stlsmo.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#279 [18:20] * Carson [webchat@c-73-95-46-212.hsd1.co.comcast.net] has joined #minecrafthelp
#280 [18:20] <Carson> #minecrafthelp
#281 [18:22] <Carson> I redeemed my windows 10 edition back in 2015 but i have a new computer, and i cant reredeem or get it anywhere what do i do
#282 [18:24] <Carson> and i guess they didnt use mincrosoft store then because ive chacked my library and it isnt there
#283 [19:27] * msgutman [webchat@99-121-84-217.lightspeed.cntmoh.sbcglobal.net] has joined #minecrafthelp
#284 [19:29] <msgutman> Hello, I am trying to merge my account. it keeps telling me to buy the game. I purchased this bACK
#285 [19:29] <msgutman> opps
#286 [19:30] <msgutman> back in version 1.61
#287 [19:52] * WarCraft [webchat@cpe-24-209-87-11.cinci.res.rr.com] has joined #minecrafthelp
#288 [19:52] <WarCraft> hello
#289 [19:53] <WarCraft> i am looking for help to get my account migrated over from somewhere to somewhere else
#290 [19:53] * Kappalores [webchat@xdsl-85-197-54-31.nc.de] has joined #minecrafthelp
#291 [19:53] <WarCraft> i havent played mincraft in about 6 years but when i was playing it, it was in alpha or beta
#292 [19:54] <Kappalores> Hey i have a minecraft account, but i dont know the email adress of the
#293 [19:55] <Kappalores> account.
#294 [19:55] <WarCraft> hello kappalores
#295 [19:55] <Kappalores> hey
#296 [19:55] <WarCraft> im in the same boat
#297 [19:55] <WarCraft> this is a public chat
#298 [19:55] <WarCraft> DO NOT DISCLOSE YOUR ACCOUNT INFORMATION!
#299 [19:56] <Kappalores> k
#300 [20:05] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. (Ping timeout: 378 seconds)
#301 [20:27] * mugends [webchat@host217-42-34-143.range217-42.btcentralplus.com] has joined #minecrafthelp
#302 [20:27] <mugends> my mine craft freezes on the mojan loading screen
#303 [20:28] <mugends> when i open up trask manger and load up the game it gose to 100% cpu then not responding and creshes
#304 [20:30] * Belzebuth [webchat@bras-base-stsvpq0703w-grc-01-70-24-242-234.dsl.bell.ca] has joined #minecrafthelp
#305 [20:31] <Belzebuth> Hey i got a problem with my account, i'v lost my mail and i don't remember my password, i bought mincraft with a reedem code so what can i do ?
#306 [20:35] <WarCraft> i to have problem
#307 [20:35] * DJ_teach [webchat@cpe-76-173-22-224.hawaii.res.rr.com] has joined #minecrafthelp
#308 [20:36] <DJ_teach> hi so i had to get my son a new computer do i need to re buy MC for the new computer?
#309 [20:37] <DJ_teach> we went to the account and it does not show any links to redownload
#310 [20:57] * Lil [webchat@bmtnon3746w-lp140-04-50-101-115-138.dsl.bell.ca] has joined #minecrafthelp
#311 [20:58] <Lil> Hi the email address is no longer valid and i forgot my password
#312 [20:58] <Lil> May you help me.
#313 [20:59] <Belzebuth> Same here
#314 [20:59] <Andrio> ??> mugends tools/HJT
#315 [20:59] <Mightyena> mugends: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#316 [20:59] <Mightyena> mugends: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#317 [20:59] <Andrio> Belzebuth, do you still have the code?
#318 [20:59] <Belzebuth> Yes i got it
#319 [20:59] <Lil> Hello?
#320 [20:59] <Andrio> WarCraft, what's the problem?
#321 [20:59] <Andrio> ??> Belzebuth account/send-email
#322 [20:59] <Mightyena> Belzebuth: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#323 [21:00] <Andrio> DJ_teach, no; go to https://minecraft.net/download for the Java Edition
#324 [21:00] <Lil> My email address is no longer valid and i forgot my password.
#325 [21:00] <Andrio> Lil, see https://account.mojang.com/changeemail/request
#326 [21:00] <Belzebuth> Andrio I don't have an ID transaction
#327 [21:01] <Belzebuth> do i put the code ?
#328 [21:01] <Andrio> Belzebuth, is this the Java Edition?
#329 [21:01] <Belzebuth> Yes
#330 [21:02] <Belzebuth> I bought the card in a best buy 7 years ago.
#331 [21:02] <Andrio> Belzebuth, then yes
#332 [21:02] <Lil> Ok.
#333 [21:03] <Lil> It asked me to secure my account
#334 [21:03] <Lil> I did.
#335 [21:03] <Lil> Now its asking for a gift card code.
#336 [21:03] <Lil> This is not helping me.
#337 [21:04] <Andrio> Lil, what was your profile name?
#338 [21:04] <Lil> Right now it named me "Player".
#339 [21:04] <Lil> My user name was KawaiiPanda.
#340 [21:04] <Lil> And im trying to figure out what email i usedd.
#341 [21:04] <Lil> used.
#342 [21:05] <Andrio> mm
#343 [21:05] <Andrio> Lil, how do you know your email address 'is no longer valid'?
#344 [21:07] <Lil> Because my mom used her work email and she no longer works there.
#345 [21:07] <Belzebuth> Andrio i have sent the demand but are they going to respond on the email of my account ?
#346 [21:07] <Andrio> ah
#347 [21:08] <Andrio> Belzebuth, if you didn't provide any other email address, probably
#348 [21:08] <Andrio> ??> Lil account/send-email
#349 [21:08] <Mightyena> Lil: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#350 [21:08] <Belzebuth> I'm going to re do it...
#351 [21:08] <Lil> I've tried that already.
#352 [21:09] <Lil> Didnt work.
#353 [21:09] <Lil> question.
#354 [21:10] <Lil> How would i be able to get my transaction id
#355 [21:10] * DJ_teach [webchat@cpe-76-173-22-224.hawaii.res.rr.com] has quit. (Quit: webchat.esper.net)
#356 [21:10] <Andrio> ??> Lil account/trans-ID
#357 [21:10] <Mightyena> Lil: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#358 [21:11] <Belzebuth> Andrio okay I write the code, i've send an an image of my card with the code and I write my new mail. Do you think that's gonna work ?
#359 [21:12] <Andrio> Belzebuth, it might, yes
#360 [21:12] <Andrio> unfortunately you may have to wait a while though.
#361 [21:13] <Belzebuth> It's okay, if i can play one day i'm okay with the waiting xD
#362 [21:14] <Belzebuth> Oh if i didn't write my username it's okay ? because I completely forget it
#363 [21:15] <Lil> Alright.
#364 [21:15] <Lil> Nothing worked.
#365 [21:15] <Lil> what name would the transaction id be under?>
#366 [21:16] <Lil> ????
#367 [21:17] <Lil> Andrio what would be the transaction id name be under
#368 [21:18] <Andrio> Lil, if you're looking for the receipt, look for 'Mojang'
#369 [21:19] <Belzebuth> Andrio, if i didn't write my username it's okay ?
#370 [21:19] <Andrio> Belzebuth, probably
#371 [21:20] <Lil> Thank you.
#372 [21:20] <Lil> Bye
#373 [21:23] <Belzebuth> Andrio, i've created a new mojang account with my new email do you think they gonna transfer my old account on the new one ?
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#375 [21:37] * someguy [webchat@S0106c8fb267c0e37.ed.shawcable.net] has joined #minecrafthelp
#376 [21:40] <someguy> so I'm trying to load up a server in snapshot version 20w07a and it keeps telling me "Failed to verify username"
#377 [21:41] <someguy> i checked with the server owner and i am in the right version for the server
#378 [21:44] <Andrio> ??> someguy launcher/relog
#379 [21:44] <Mightyena> someguy: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#380 [21:45] <someguy> thanks, ill try that
#381 [21:46] <someguy> it worked, thanks for the help
#382 [21:54] * Shiloh [webchat@75-136-57-249.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#383 [21:55] <Shiloh> Hello, i have an account that says i have to change the password due to a "breach" and i no longer have access to the email i used for the account. Is there any way you can help me change the email to the account??
#384 [21:55] * Belzebuth [webchat@bras-base-stsvpq0703w-grc-01-70-24-242-234.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
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#388 [21:56] <Alysa> hi, i owned this account a very long time ago and accidentally lost the email its attached to i dont still own the reciept but i know where it was bought from and stuff, what do i do
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#390 [22:41] * noob9000 [webchat@pool-108-54-196-147.nycmny.fios.verizon.net] has joined #minecrafthelp
#391 [22:42] <noob9000> ok does anyone know mods well?
#392 [22:44] <noob9000> bc my mods show up when i click the mods button
#393 [22:44] <noob9000> but in game its like they dont exist
#394 [23:00] <noob9000> hello?
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#398 [23:24] * Hoyien [webchat@CPE04d9f5c37ef0-CMac202e15ec60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#399 [23:25] <Hoyien> My minecraft account got recently added to a email and i forget which email it was
#400 [23:25] <Hoyien> i have multiple
#401 [23:26] <Hoyien> and it was a old account so i had to migrate and its telling me i already migrated
#402 [23:27] <Andrio> Hoyien, did you add it?
#403 [23:28] <Hoyien> what do you mean by add it
#404 [23:29] <Andrio> 16:25:59 Hoyien: My minecraft account got recently added to a email
#405 [23:30] <Hoyien> no
#406 [23:30] <Hoyien> or i did and i forgot about it
#407 [23:31] <Andrio> ??> Hoyien account/forgot-email
#408 [23:31] <Mightyena> Hoyien: If you forgot the email address you used to register, try all your emails at https://my.minecraft.net/en-us/password/forgot/. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#409 [23:31] <Hoyien> is there anyway to get a email of the account
#410 [23:31] <Hoyien> is there a way to get a email
#411 [23:31] * Hoyien [webchat@CPE04d9f5c37ef0-CMac202e15ec60.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#412 [23:33] * Hoyien [webchat@CPE04d9f5c37ef0-CMac202e15ec60.cpe.net.cable.rogers.com] has joined #minecrafthelp
#413 [23:35] <Andrio> ??> Hoyien account/forgot-email
#414 [23:35] <Mightyena> Hoyien: If you forgot the email address you used to register, try all your emails at https://my.minecraft.net/en-us/password/forgot/. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#415 [23:36] <Hoyien> already tried these
#416 [23:36] <Hoyien> this
#417 [23:36] <Andrio> ??> Hoyien account/send-email
#418 [23:36] <Mightyena> Hoyien: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#419 [23:37] <Hoyien> page doesnt open
#420 [23:38] <Andrio> Hoyien, try https://help.minecraft.net/hc/en-gb/requests/new
#421 [23:46] <Hoyien> submitted a request hopefu;lly they respond thank you
#422 [23:46] * Hoyien [webchat@CPE04d9f5c37ef0-CMac202e15ec60.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)