#MinecraftHelp > 2020-03-01
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#4 [00:59] <Arthur> Hi
#5 [01:00] <Arthur> i cant hear anything in my game. i tried re-installing all my minecraft files, and F3 + T to reload rescource packs, but it still doesnt work
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#8 [02:06] <Mike9> Hello. I had an account that I am having issues getting into. The account itself is like 10 years old but for some reason the password is no longer working and I dont have access to that email anymore.
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#13 [03:12] <Jesse> I can´t change my skin because i don´t know the safety questions, I also can't change the questions because I don't know the password for the email. What do I have to do?
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#16 [04:03] <adamcdr> Went to log into my Minecraft and me email and password wont work and I have no idea why?
#17 [04:05] * Pol [webchat@82-73-220-99.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#18 [04:06] <Pol> I bought the game 10 years ago and now i can't enter
#19 [04:06] <Pol> is posible to recover the account ?
#20 [04:15] <adamcdr> ye I have had the game years and no all of a sudden I cannot enter my account
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#25 [05:41] * Drachenmann76 [webchat@p5DF4F093.dip0.t-ipconnect.de] has joined #minecrafthelp
#26 [05:42] <Drachenmann76> Hello everytime if i start minecraft it crasht
#27 [05:44] <Drachenmann76> can you help me with this Problem?
#28 [05:44] <Drachenmann76> and can i have a german support helper?
#29 [05:44] <Drachenmann76> and can i have a german support helper?
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#33 [06:04] <zBoringDrop> Hi guys, i've a problem with graphics on my minecraft (without any mod/optifine/other version), i see lines in game (https://imgur.com/a/tLhA2ZS). I've already requested help here some time ago, and someone helped me sayng that i should edit in my graphic card the antialiasing, but i don't remember what value i have to put there. Can someone help m
#34 [06:04] <zBoringDrop> e?
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#36 [06:10] <Egg_and_Bacon_1> hi
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#38 [06:11] <Egg_and_Bacon_1> hello
#39 [06:12] <Egg_and_Bacon_1> how can i send a picture?
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#42 [07:49] * Bambikiller123 [webchat@adsl-dyn32.91-127-7.t-com.sk] has joined #minecrafthelp
#43 [07:57] <Bambikiller123> Hi, I have problems with logging into Minecraft Launcher. I insert my e-mail and password that I remember well, and it types "Wrong email or password". Then I changed my password 6 times and still it's typing "Wrong email or password". Also I can't log in to minecraft.net website. I purchased Minecraft: Java Edition 2 hours ago on my second compute
#44 [07:57] <Bambikiller123> r because I could not to log into minecraft.net. Please help me.
#45 [08:10] * Bambikiller123 [webchat@adsl-dyn32.91-127-7.t-com.sk] has joined #minecrafthelp
#46 [08:10] <Bambikiller123> Hi, I have problems with logging into Minecraft Launcher. I insert my e-mail and password that I remember well, and it types "Wrong email or password". Then I changed my password 6 times and still it's typing "Wrong email or password". Also I can't log in to minecraft.net website. I purchased Minecraft: Java Edition 2 hours ago on my second compute
#47 [08:10] <Bambikiller123> r because I could not to log into minecraft.net. Please help me.
#48 [08:33] <VADemon> whats the deal with all these lost accounts recently?
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#51 [08:48] <Rodman> I think Ive hacked. When I try to reset someone else has their email and their phone number where mine should be. So, I cant reset my pass word by text message.
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#56 [09:44] <Daflanders> I got a new computer and am wanting to play minecraft but it says that my email or password is wrong. When I bought the game I was using an email that has been deleted so I can't use it to change my password.
#57 [09:45] <Daflanders> Could you change the email of my account or the password?
#58 [09:49] <helo> i dowloaded the java adition last night and when i go to launch it it prepares and lt looks like it is going to start and then dose not
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#63 [10:58] <Eternalfrost33> ihello
#64 [10:58] * Ben [webchat@p549513CB.dip0.t-ipconnect.de] has quit. (Client Quit)
#65 [10:58] <Eternalfrost33> why am i getting this?
#66 [10:58] * Lopukyyy [webchat@p549513CB.dip0.t-ipconnect.de] has joined #minecrafthelp
#67 [10:58] <Lopukyyy> Hello
#68 [10:59] <Lopukyyy> i have a problem with my minecraft account
#69 [10:59] <Eternalfrost33> I CANT DOWNLOAD THE NEWEST VERSION
#70 [10:59] <Eternalfrost33> https://pastebin.com/BRAzbY45
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#74 [11:43] <Sw3kMast3r> When I try to launch minecraft in a version lower then 1.12.2 I get the error: The game crashed whilst unexpected error
#75 [11:43] <Sw3kMast3r> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#76 [11:44] * Piedro0 [webchat@89-64-78-27.dynamic.chello.pl] has joined #minecrafthelp
#77 [11:44] <Piedro0> i cant seem to log in on both from Launcher or the website.
#78 [11:45] <Piedro0> ive tried resetting my password. And the website seems like it's not responding
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#85 [11:58] * Anthony [webchat@rmhlon3409w-lp140-02-70-30-76-135.dsl.bell.ca] has joined #minecrafthelp
#86 [11:59] <Anthony> how do i contact minecraft support
#87 [11:59] * jeremino [webchat@37.30.16.121.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#88 [11:59] <jeremino> hello
#89 [11:59] <Anthony> i cant log in.. and it is not sending me an email
#90 [11:59] <Anthony> hu
#91 [11:59] <Anthony> hi
#92 [11:59] <jeremino> i coonot log in into minecraft net on my pc
#93 [11:59] <jeremino> from notebook is ok
#94 [12:00] <jeremino> login window is like offline
#95 [12:00] <Anthony> why are you asking qustions too
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#98 [12:03] <Baylie> When trying to create an account, all of my billing information is correct but it asks me to "please choose a player name" even though I have entered a name and the name is not taken... I cant purchase the game because of this stopping me...
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#102 [12:20] * Jim [webchat@23-112-140-30.lightspeed.mssnks.sbcglobal.net] has joined #minecrafthelp
#103 [12:22] <Jim> Was just updated from older version. Cannot get full screen display
#104 [12:29] * Mason [webchat@cpe-174-111-48-17.triad.res.rr.com] has joined #minecrafthelp
#105 [12:30] <Mason> i bought minecraft but i cant play it
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#107 [12:34] * Mason [webchat@cpe-174-111-48-17.triad.res.rr.com] has joined #minecrafthelp
#108 [12:35] <Mason> I bought Minecraft but i cant play it
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#113 [13:11] * fishchikin [webchat@host-24-89-235-180.public.eastlink.ca] has joined #minecrafthelp
#114 [13:11] <fishchikin> hey
#115 [13:11] <fishchikin> i bought the wrong version of minecraft on pc
#116 [13:13] <fishchikin> i bought the java edition last night but i meant to buy bedrock
#117 [13:13] <fishchikin> cannot transfer over
#118 [13:13] <fishchikin> there are a few dead links on the support page
#119 [13:21] <fishchikin> YO
#120 [13:23] <fishchikin> nvm
#121 [13:23] <fishchikin> god bless
#122 [14:03] <zBoringDrop> Hi guys, i've a problem with graphics on my minecraft (without any mod/optifine/other version), i see lines in game (https://imgur.com/a/tLhA2ZS). I've already requested help here some time ago, and someone helped me sayng that i should edit in my graphic card the antialiasing, but i don't remember what value i have to put there. Can someone help m
#123 [14:03] <zBoringDrop> e?
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#125 [14:14] <attempt16> I am having problems with my Minecraft launcher. Is this somewhere where I can seek help?
#126 [14:17] <attempt16> The launcher randomly closes a few seconds after I open it, and I can not log into Minecraft. I have tried re-installing Minecraft, and I have also tried re-installing Java. The issue still persists.
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#129 [15:01] <Jim> Just got updated to newer version and can't get a full screen display of the play field.
#130 [15:02] <Jim> Just got upgraded to new version, now cant get a full screen display of the play field. Windows 10.
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#133 [15:31] <wraithleader501> hello, i purchased minecraft back in 2010 and am looking to get back into it. i can't transfer my old account over to the new system and any emails regarding my password reset are not showing up. when i attempt to contact mojang support, the site says that the page doesn't exist. what should i do now?\
#134 [15:38] * Logan0 [webchat@50-24-51-141.bcstcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#135 [15:40] <Logan0> I am trying to join my friend's minecraft realms server on windows 10 edition. I cannot join because I get an error statement that says I cannot play online multiplayer because of how my microsoft account is set up and that I need to change my privacy settings. I have tried that and it did not work, what should I do?
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#139 [16:26] <cf_cjfthfcfvgfghdfghgffghfghd> fgsgsdfg
#140 [16:26] <cf_cjfthfcfvgfghdfghgffghfghd> sdfg
#141 [16:26] <cf_cjfthfcfvgfghdfghgffghfghd> sdfg
#142 [16:26] <cf_cjfthfcfvgfghdfghgffghfghd> sdfg
#143 [16:26] * Absol kicked cf_cjfthfcfvgfghdfghgffghfghd from #minecrafthelp (Reason: f_cjfthfcfvgfghdfghgffghfghd :Stop spamming)
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#146 [16:51] <Guest99981> Help, I can't get into my account. It just tells me that my info is invalid, even after I reset my password. I waited a day and tried again, still doesn't work.
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#149 [17:09] <thesarah04> hello
#150 [17:10] <thesarah04> i recently made a purchase on the website for the windows 10 editions and it gave me the java edition and i need to be refunded please
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#157 [18:50] <Guest11757> Hi I've owned Minecraft for over a year on my mac and all the sudden the launcher only lets me play the demo version of the game. It will tell me to go buy a copy of the game so I go and log in and mojang has it registered that I already own a copy. So i'll redownload the game just to have the same problem.
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#160 [18:58] * javasrc [webchat@151.63.56.171] has joined #minecrafthelp
#161 [18:58] <javasrc> hello
#162 [18:58] <javasrc> i changed my name for error
#163 [18:58] <javasrc> i want to return back to my name
#164 [18:58] <javasrc> Zokratess
#165 [18:58] <javasrc> please
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#168 [19:21] * Gadesx21 [webchat@216.152.55.227] has joined #minecrafthelp
#169 [19:21] <Gadesx21> Hello
#170 [19:22] <Gadesx21> One of my friends bought the windows 10 edition and meant to buy the java edition, can he refund it and get the java edition
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#172 [19:50] * red6 [webchat@68-248-120-136.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#173 [19:53] <red6> I can't log into my account right now and I just bought the game
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#176 [20:09] <JorgeV> Hi! I cannot install the launcher for Minecraft java because I have windows S-Mode and can only install apps available from the Microsoft store. I can't find the app to launch Java edition on the Microsoft store which I think is odd considering Minecraft is a Microsoft product. I might need to refund the product if I cannot launch it, I will keep i
#177 [20:10] <JorgeV> t if I can find a way to install the launcher and play.
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#180 [20:29] <tehchipps> Hi is there anyone that can check where my account has been migrated to? I tried to migrate my old minecraft account but it says it's already been migrated.
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#183 [20:59] * Vme [webchat@206.225.78.50] has joined #minecrafthelp
#184 [20:59] <Vme> hello
#185 [21:00] <Vme> i have a GeForce GTX 1060 6GB/PCIe/SSE2 video card that for some reason seems really slow
#186 [21:00] <Vme> i'm getting 290 fps, but moving around the world is slow
#187 [21:01] <BruhMoment> if youre getting high fps then it might just be the world loading
#188 [21:01] <BruhMoment> is it consistent?
#189 [21:01] <Vme> its all on my local machine
#190 [21:01] <Vme> very consistent
#191 [21:01] <BruhMoment> hmmmm
#192 [21:01] <Vme> my kids have some so so laptops and it plays much better on theirs
#193 [21:01] <Vme> lol
#194 [21:01] <Vme> i have a i7 desktop
#195 [21:02] <Vme> its painfully slow unless there is a beacon with speed boost
#196 [21:02] <Vme> lol
#197 [21:03] <BruhMoment> lol
#198 [21:03] <BruhMoment> it might just be a driver issue
#199 [21:03] <BruhMoment> is it only in minecraft
#200 [21:03] <Vme> exactly
#201 [21:04] <BruhMoment> then it might be one of your settings
#202 [21:04] <BruhMoment> do some snooping around in the setting
#203 [21:04] <BruhMoment> s
#204 [21:04] <Vme> i have
#205 [21:04] <Vme> if i change them to the most minimal it doesn't impact anything
#206 [21:05] <BruhMoment> did you look it up on youtube or just the internet
#207 [21:05] <Vme> highest setting plays exactly the same as lowest
#208 [21:05] <Vme> just looks worse
#209 [21:05] <BruhMoment> then in that case its probably screen tear or something
#210 [21:05] <BruhMoment> how much hertz is your monitor
#211 [21:07] <Vme> 60hz
#212 [21:07] <BruhMoment> is vsync on
#213 [21:07] <BruhMoment> or even gsync
#214 [21:08] <Vme> Vsync is off
#215 [21:08] <BruhMoment> try turning it on
#216 [21:09] <Vme> i've done that
#217 [21:10] <BruhMoment> did it help
#218 [21:10] <Vme> no
#219 [21:11] <BruhMoment> i dont know then sorry i couldnt help
#220 [21:11] <BruhMoment> try searching online a bit more
#221 [21:11] <BruhMoment> on forums
#222 [21:11] <BruhMoment> ive never had that problem so i cant really help
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#224 [21:27] <BruhMoment> does anyone have the link to the mojang customer support email
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#227 [21:38] <BruhMoment> ok
#228 [22:01] * kaya [webchat@c-76-104-161-180.hsd1.wa.comcast.net] has joined #minecrafthelp
#229 [22:01] <kaya> I have tried to reset my pasword but I cant log in still
#230 [22:03] <kaya> why can I not log in to my mincraft account?
#231 [22:17] * Franco [webchat@c-73-232-197-134.hsd1.tx.comcast.net] has joined #minecrafthelp
#232 [22:18] <Franco> My sister bought the wrong version of minecraft can i get a refund of the mojang one?
#233 [22:24] * joel [webchat@pool-162-83-142-74.nycmny.fios.verizon.net] has joined #minecrafthelp
#234 [22:24] * Franco [webchat@c-73-232-197-134.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#235 [22:24] * joel is now known as Guest12945
#236 [22:25] <Guest12945> so i accidentally bought minecraft java edition and meant to buy the windows version
#237 [22:25] <Guest12945> how can i refund the java edition
#238 [22:25] * Guest12945 [webchat@pool-162-83-142-74.nycmny.fios.verizon.net] has quit. (Client Quit)
#239 [22:39] * Blaze [webchat@c-98-215-111-177.hsd1.il.comcast.net] has joined #minecrafthelp
#240 [22:40] <Blaze> Hello, I have my account information for my old minecraft account and when I have tried to migrate it, it says that it has already been migrated- how do I figure out what mojang account it was migrated to?
#241 [22:51] * TheErnestox [webchat@181.65.126.143] has joined #minecrafthelp
#242 [22:51] <TheErnestox> Hello
#243 [22:52] <TheErnestox> Can someone help me?
#244 [23:01] * TheErnestox4 [webchat@181.65.126.143] has joined #minecrafthelp
#245 [23:03] <TheErnestox> Hello my name is Ernesto and I played minecraft since I was 12 years old I think (Now I have 19). For me Minecraft is one of the best games created ever and I spent hours and hours and hours in it. Saddly, I stop playing the game for some years, but some months ago I wanted to play again to feel again the energy of this game. But when I tried to si
#246 [23:03] <TheErnestox> ng up, it says that the data wasn't correct so I though I wrote wrong my password so I changed it. But after that, nothing changes.
#247 [23:03] <TheErnestox> So I searched in my email and I found this email of 2013 that says that I want to DELETE my account!!! Something that I never did. I supposed someone entered to my account and deleted it I don't know why. I really want to play again this game and if I cannot recover my account I think I cannot play again because I can't afford a new account becaus
#248 [23:03] <TheErnestox> e I dont have the money. I really hope something you can do, I relly trust on you, thank you.
#249 [23:03] * Absol kicked TheErnestox from #minecrafthelp (Reason: heErnestox :Stop spamming)
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#251 [23:03] <TheErnestox4> I have that problem
#252 [23:03] <TheErnestox4> What can I do?
#253 [23:04] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
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#257 [23:31] <Boop> I have downloaded and reinstalled my game but my game wont open. The launcher keeps updating and then cannot finish. I have dont some advice from forms.
#258 [23:39] * noctua_vim [webchat@99-145-95-42.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#259 [23:41] <noctua_vim> i am getting this error and none of the solutions i have found on the forums have worked. please help. io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: