#1 [00:04] <Tony> If you're somehow willing to go out of your way to help me on this, i gotta go now, my reddit username is Grapegranate1, and i have the crash report
#2 [00:33] * Alpha [webchat@14-201-152-143.tpgi.com.au] has joined #minecrafthelp
#3 [00:33] <Alpha> Hi
#4 [00:34] <Alpha> My minecraft says, please go online but I have wifi and my acc details are correct.
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#10 [03:05] * ShrekIsMyLord [webchat@124.177.136.188] has joined #minecrafthelp
#11 [03:06] <ShrekIsMyLord> Hi there, im having an issue where when i try to open minecraft, it says it crashes while initializing game
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#13 [03:40] * brendo [webchat@77.60.96.1] has joined #minecrafthelp
#14 [03:41] <brendo> i forgot my email and pasword
#15 [03:42] <brendo> my user name s RAGTAGAR
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#17 [03:43] * RAGTAGAR [webchat@77.60.96.1] has joined #minecrafthelp
#18 [03:44] <RAGTAGAR> i forgot my email and password
#19 [03:44] * RAGTAGAR [webchat@77.60.96.1] has quit. (Client Quit)
#20 [03:47] * Joel [webchat@91.202.157.173] has joined #minecrafthelp
#21 [03:48] <Guest67235> Hi I am having some issues with screen flickering, this only occurs in minecraft and not other games. It is pretty severe and I cant find a way to fix it
#22 [05:13] * CiderSpy [webchat@23-233-100-70.cpe.pppoe.ca] has joined #minecrafthelp
#23 [05:15] <CiderSpy> I have the launcher on my old PC I know my account name and password. I cannot login to change my lost email.
#24 [06:14] * Vijay [webchat@dslb-088-071-072-203.088.071.pools.vodafone-ip.de] has joined #minecrafthelp
#25 [06:16] * Vijay [webchat@dslb-088-071-072-203.088.071.pools.vodafone-ip.de] has quit. (Client Quit)
#26 [06:38] * Lego_Tai [webchat@059148042254.ctinets.com] has joined #minecrafthelp
#27 [06:39] <Lego_Tai> I am not able to load my skin in multiplayers. It shows steve or alex skins
#28 [06:39] * Lego_Tai [webchat@059148042254.ctinets.com] has quit. (Client Quit)
#29 [06:48] * kenny [webchat@cpc1-newt35-2-0-cust324.19-3.cable.virginm.net] has joined #minecrafthelp
#30 [06:49] <kenny> hi i cannot login to my account
#31 [06:49] * kenny [webchat@cpc1-newt35-2-0-cust324.19-3.cable.virginm.net] has quit. (Client Quit)
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#33 [06:54] * lauren [sid187733@id-187733.highgate.irccloud.com] has quit. (Read error: Connection reset by peer)
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#36 [07:15] * Dequan16 [webchat@109.133.1.181] has joined #minecrafthelp
#37 [07:20] <Dequan16> hi there,i got a problem with my minecraft. The game runs smoothly and good, no crashes. But when i play the screen often flickers. it comes rapidly, acts normal for a moment and comes back? does somebody know a solution
#38 [07:43] * Me4502_ [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#39 [08:01] * Mickose [webchat@37.212.189.46.rev.vodafone.pt] has joined #minecrafthelp
#40 [08:01] <Mickose> Hello
#41 [08:02] <Dequan16> hi
#42 [08:05] * kompotisch [webchat@93.185.17.96] has joined #minecrafthelp
#43 [08:06] <kompotisch> i buy minecraft with my friend, create world for multiplayer gaming, he connect to my world, all was norm. 2nd connection he cant connect, write 'cannot connect to this world'. we play without realm and i was online in this world. win 10 edition
#44 [08:06] <kompotisch> what's wrong?
#45 [08:17] * Dequan16 [webchat@109.133.1.181] has quit. (Quit: webchat.esper.net)
#46 [08:36] * Dequan16 [webchat@109.133.1.181] has joined #minecrafthelp
#47 [08:36] <Dequan16> hello, my minecraft has a flickering problem whenever i play it. this happens on single and multiplayer. Does somebody know how this can be fixed?
#48 [08:57] * kompotisch [webchat@93.185.17.96] has quit. (Quit: webchat.esper.net)
#49 [09:12] * CiderSpy [webchat@23-233-100-70.cpe.pppoe.ca] has quit. (Quit: webchat.esper.net)
#50 [10:21] * Charlie [webchat@host86-176-13-88.range86-176.btcentralplus.com] has joined #minecrafthelp
#51 [10:21] <Charlie> I cannot login
#52 [10:22] * Charlie [webchat@host86-176-13-88.range86-176.btcentralplus.com] has quit. (Client Quit)
#53 [10:47] * JarliMarli [webchat@89-27-0-192.bb.dnainternet.fi] has joined #minecrafthelp
#54 [10:49] * JarliMarli [webchat@89-27-0-192.bb.dnainternet.fi] has quit. (Client Quit)
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#56 [11:00] * JarliMarli [webchat@89-27-0-192.bb.dnainternet.fi] has joined #minecrafthelp
#57 [11:01] <JarliMarli> hello
#58 [11:01] <JarliMarli> Internal Exception: java. io. IOException: An existing connection was forcibly closed by the remote host. Could some one help me with this realm issue
#59 [11:44] * jf [webchat@c-98-194-152-41.hsd1.tx.comcast.net] has joined #minecrafthelp
#60 [11:44] <jf> I keep getting timed out, whats the problem?
#61 [11:45] * jf [webchat@c-98-194-152-41.hsd1.tx.comcast.net] has quit. (Client Quit)
#62 [12:04] * jamaican_bob97 [webchat@c-73-118-53-2.hsd1.fl.comcast.net] has joined #minecrafthelp
#63 [12:05] <jamaican_bob97> yeah I bought Minecraft in 2011 2012 n im un able to log into my old account
#64 [12:05] <jamaican_bob97> so I made a new account n was wondering if I can get some help recovering my old account
#65 [12:23] * KingAkainu [webchat@dyndsl-037-138-229-235.ewe-ip-backbone.de] has joined #minecrafthelp
#66 [12:24] <jamaican_bob97> hello
#67 [12:26] <KingAkainu> Hello. I'm probably not the first person to ask this but how do you fix the "java.langstackoverflow" error? a buddy of mine hosts a private server and we've been playing on it fine for many days but yesterday, whenever i join it kicks me after a couple minutes and closes the server. The errors i get are either "java.lang.StackOverFlowError" or "io.
#68 [12:26] <KingAkainu> netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information" whenever i do try to reconnect. We haven't found any real way to solve this problem. It's only on that server and the problem only happens for me.
#69 [12:31] <jamaican_bob97> im waiting for a representative to show up cause I cant access my minecraft profile even tho ive owned it for almost ten years
#70 [12:33] <KingAkainu> ok
#71 [13:04] <jamaican_bob97> please I been here so long uuugggghhhh
#72 [13:05] * Tom [webchat@90-227-84-113-no39.tbcn.telia.com] has joined #minecrafthelp
#73 [13:05] <Tom> Heu
#74 [13:05] <Tom> Hey
#75 [13:05] <jamaican_bob97> hello
#76 [13:06] <jamaican_bob97> im trying to recover my old Minecraft account but sadly I am running into some difficulties
#77 [13:06] <Tom> Im having some trouble migrating my old account
#78 [13:06] <jamaican_bob97> oh we r having the same problem then lol
#79 [13:06] <Tom> yes how does this work?
#80 [13:07] <jamaican_bob97> I do not know
#81 [13:07] <Tom> are some staff joing the chat or
#82 [13:08] <jamaican_bob97> mans doesn't know
#83 [13:08] <jamaican_bob97> im just here to get my old account working after like 5 years
#84 [13:09] <Tom> same
#85 [13:10] * Tom [webchat@90-227-84-113-no39.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#86 [13:22] <mattym> jamaican_bob97, What issues have you run into, what have you already tried doing to resolve it?
#87 [13:22] * Mickose [webchat@37.212.189.46.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#88 [13:25] <jamaican_bob97> im currently checking all my old emails n it said I migrated it awhile ago but I don't remember doing tht
#89 [13:26] <jamaican_bob97> but Ik my account name
#90 [13:27] * o9q [webchat@cpe-45-36-178-27.triad.res.rr.com] has joined #minecrafthelp
#91 [13:29] <o9q> Hello, I have been logged out of my Minecraft and Mojang account. I originally bought the game with an email I have had to delete and I could never transfer that information to an active email. Now it is not letting me log into my account. I am not exactly sure what the password is. I also cannot get an email to change my password because the origi
#92 [13:29] <o9q> nal email account has been deactivated. Is there any way to recover my account?
#93 [13:29] <mattym> ??> jamaican_bob97 account/send-email
#94 [13:29] <Mightyena> jamaican_bob97: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#95 [13:30] <jamaican_bob97> i don't understand
#96 [13:30] <mattym> o9q, you will need to do the same unless you fall into the following categorty.
#97 [13:31] <mattym> jamaican_bob97, You will need to do what Mightyena said.
#98 [13:31] <o9q> how do I find where my transaction ID is if I cant access the email that confirms my purchase?
#99 [13:32] <mattym> o9q, Let's check a few things first.
#100 [13:32] <mattym> o9q, What is your ingame playername?
#101 [13:32] <o9q> o9q
#102 [13:34] <jamaican_bob97> same
#103 [13:34] <jamaican_bob97> i cant find the transaction id
#104 [13:35] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 378 seconds)
#105 [13:36] <mattym> o9q, And what was is immediately before that?
#106 [13:36] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#107 [13:37] <mattym> ??> jamaican_bob97 account/trans-id
#108 [13:37] <Mightyena> jamaican_bob97: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#109 [13:37] <o9q> Mattym it was TasteOfSalt
#110 [13:38] <mattym> o9q, Ok, the name has not been changed, so chances are low the account was compromised. Has it been a whilensonce you logged in?
#111 [13:39] <mattym> while since *
#112 [13:39] <o9q> Yes, I normally have the "keep me logged in" feature active. I am not sure why it logged me out
#113 [13:40] <jamaican_bob97> can u check the information on mine
#114 [13:40] <jamaican_bob97> mine was Jamaican_bob97
#115 [13:42] <mattym> o9q, did you try a few passwords before trying to do a reset?
#116 [13:43] <o9q> Yes, I tried all the combinations I could think of that I would use. I know there needs to be 1 uppercase and 1 special letter in there and I tried all the types of passwords I would normally use. None seemed to work :/
#117 [13:43] <mattym> jamaican_bob97, How long has it been since you logged in?
#118 [13:43] <jamaican_bob97> well i looked at Minecraftworldmap.com n it says 2013
#119 [13:43] <mattym> o9q, Ok so read the info Mightyena will provide below.
#120 [13:44] <jamaican_bob97> i remembered my login for Minecraftworldmap
#121 [13:44] <mattym> ??> o9q login/throttle
#122 [13:44] <Mightyena> o9q: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#123 [13:44] <Mightyena> o9q: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#124 [13:45] <mattym> o9q, Please note that, after a few attempts, for the next hour it will say the info is wrong no matter what.
#125 [13:46] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has quit. (Ping timeout: 190 seconds)
#126 [13:46] <mattym> o9q, its possible you have tried the right password and been caught in the filter.
#127 [13:46] <jamaican_bob97> what about my case
#128 [13:46] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 202 seconds)
#129 [13:47] <o9q> Mightyena, how do I reset my password, if it turns out I still cannot log in after waiting for the override to end, if the email I used is deleted.
#130 [13:47] * TheSilentLink [~TheSilent@host86-156-32-246.range86-156.btcentralplus.com] has joined #minecrafthelp
#131 [13:48] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#132 [13:49] <mattym> jamaican_bob97, looks like it was changed about a year ago.
#133 [13:49] <mattym> ??> jamaican_bob97 account/trans-id
#134 [13:49] <Mightyena> jamaican_bob97: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#135 [13:50] <mattym> O
#136 [13:51] <mattym> o9q, When trying to log in, wait like 10 min between each attempt. If you cant find it on your own. You will need to contact Mojang and see what they say.
#137 [13:52] <o9q> ok, thank you so much for all the help! I will try out all the tips yall told me!!
#138 [13:52] <mattym> jamaican_bob97, If you cannot find it. Contact them without it and see what they say.
#139 [13:52] <jamaican_bob97> ok so what do i do if its been migrated?
#140 [13:53] <mattym> jamaican_bob97, it's been migrated by someone else and has had the name changed. Your only hope is Mojang support.
#141 [13:55] <jamaican_bob97> how do i go about getting help from them
#142 [13:57] <mattym> jamaican_bob97, Use the links Mightyena or I pointed you toward.
#143 [14:00] <jamaican_bob97> can u tell me what they changed the name to
#144 [14:03] <jamaican_bob97> i did tht one thing where i sent them a report how long does tht usually take
#145 [14:04] * o9q [webchat@cpe-45-36-178-27.triad.res.rr.com] has quit. (Quit: webchat.esper.net)
#146 [14:31] * KingAkainu [webchat@dyndsl-037-138-229-235.ewe-ip-backbone.de] has quit. (Quit: webchat.esper.net)
#147 [14:33] * Catherine [webchat@204.102.220.111] has joined #minecrafthelp
#148 [14:33] <Catherine> When using Twitch mod loader, the launcher crashes when I start up (1.7.10). How do I fix this?
#149 [14:35] * Catherine [webchat@204.102.220.111] has quit. (Client Quit)
#150 [14:38] <mattym> jamaican_bob97, Its probably still in the weeks wait time, if you are lucky... days.
#151 [14:40] * jamaican_bob97 [webchat@c-73-118-53-2.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#152 [15:19] * SimplyC [webchat@108-251-0-224.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#153 [15:20] <SimplyC> I can't log into my account on minecraft
#154 [15:21] * SimplyC [webchat@108-251-0-224.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
#155 [15:50] * Digital_Tech [webchat@75-46-180-118.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#156 [15:50] <Digital_Tech> I have this weird problem, it's very annoying and shouldn't happen. I don't know how to explain but have screenshots and video
#157 [15:51] <Digital_Tech> 🤔
#158 [15:54] * Digital_Tech [webchat@75-46-180-118.lightspeed.stlsmo.sbcglobal.net] has quit. (Client Quit)
#159 [16:28] * Caleb [webchat@host-69-146-187-31.csp-wy.client.bresnan.net] has joined #minecrafthelp
#160 [16:29] <Caleb> Hello, I've recently lost my email that is connected to my minecraft account. How can I link it to my new account if I have no access to the old one?
#161 [16:31] * kapu [webchat@c-73-44-154-79.hsd1.il.comcast.net] has joined #minecrafthelp
#162 [16:31] <Caleb> I've also forgotten my security questions, but without access to that email I cannot reset them.
#163 [16:31] <kapu> my game won't load, it gets to where it should and then just crashes
#164 [16:37] * loris [webchat@host19-218-dynamic.9-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#165 [16:37] <loris> hi
#166 [16:38] <loris> from new versions 1.15.2 i have a lots of minecraft fps drops (with a good pc) and i don't know why, it's really terrible because i love playng minecraft but it's impossible with this fps drops
#167 [16:38] <loris> ?
#168 [16:41] * Caleb [webchat@host-69-146-187-31.csp-wy.client.bresnan.net] has quit. (Quit: webchat.esper.net)
#169 [16:42] <loris> can somebody help me?
#170 [16:44] * mrman [webchat@217-121-54-181.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#171 [16:45] <mrman> hey i just got my new pc and i tried to launch minecraft but it says my driver doesnt support openGL
#172 [16:48] <mrman> from other ppl i heard that its something really old?
#173 [16:55] <loris> fhi
#174 [16:56] <loris> i dont know about open gl
#175 [16:56] <mrman> me neither
#176 [16:56] <mrman> thats the problem
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#178 [17:00] * loris [webchat@host19-218-dynamic.9-87-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#179 [17:01] * kapu [webchat@c-73-44-154-79.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#180 [17:04] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#181 [17:12] * emma [webchat@c-69-249-187-56.hsd1.pa.comcast.net] has joined #minecrafthelp
#182 [17:12] <emma> I accidentally purchased the Java Version but I need to purchase the Windows 10 version
#183 [17:12] <emma> is there a way I can be refunded for the java edition?
#184 [17:13] <emma> and repurchase the correct version?
#185 [17:14] <emma> I purchased the JAva edition to play on my Chromebook but it never loaded, it just crashed every time (because chromebooks are not compatible)
#186 [17:14] * scr3wballl [webchat@ip70-191-229-68.pn.at.cox.net] has joined #minecrafthelp
#187 [17:15] <mrman> well windows 10 wont work either then
#188 [17:15] <emma> for the java edition
#189 [17:15] <emma> I need the windows 10 version
#190 [17:16] <mrman> are you gonna play the windows 10 version on your chromebook?
#191 [17:16] <emma> how can I go about requesting a refund for the java edition?
#192 [17:16] <emma> no
#193 [17:16] <emma> I got a new laptop
#194 [17:16] <emma> no more chromebook
#195 [17:16] <emma> acer windows 10
#196 [17:16] <mrman> then why dont you try java on the new laptop
#197 [17:16] <emma> it isn't here
#198 [17:16] <emma> I logged in
#199 [17:16] <emma> it says I have no purchases
#200 [17:16] <emma> idk how to find it
#201 [17:16] <emma> and my friends play on Xbox
#202 [17:16] <emma> so I need the Windows 10 Version
#203 [17:16] <emma> to play with them?
#204 [17:17] <mrman> yea thats true
#205 [17:17] <mrman> https://www.minecraft.net/nl-nl/download/
#206 [17:17] <mrman> try that link
#207 [17:17] <mrman> sorry its in my language lol
#208 [17:18] <emma> its okay, but I still won't be able to play with Xbox users?
#209 [17:18] <mrman> no
#210 [17:18] <mrman> you can only do that with windows 10
#211 [17:18] <mrman> but wait
#212 [17:18] <emma> right so I need to find out how to refund the java edition
#213 [17:18] <mrman> im pretty sure that when you buy java, you get windows 10 too
#214 [17:18] <mrman> log in to mojang on their site
#215 [17:19] <scr3wballl> No, Java is java only, does not include Win10 Windows edition which is Bedrock
#216 [17:19] <mrman> oh that happened to me tho
#217 [17:19] <emma> right so is there a way they will refund my first purchase?
#218 [17:19] <mrman> but someone else stole my code before i could use it...
#219 [17:19] <mrman> idk about that
#220 [17:20] * emma [webchat@c-69-249-187-56.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#221 [17:21] <scr3wballl> a few years ago Win10 Bedrock was included with Java purchase, but that ended 2+ years ago
#222 [17:46] <scr3wballl> Java version: I am unable to play at all, repeatedly comes back with "Process crashed with exit code 1073741819". Tried removing and reinstalling Java, tested with 8u191, 201, 231, and 241. Tested with 4 different nvidia graphics drivers dating back to 342.xx. Sometimes it takes 7-10 tries before it finally opens the game, othertimes no matter how
#223 [17:46] <scr3wballl> many times I try it always fails. Any ideas?
#224 [17:52] * g0nz1ta_ [webchat@186.136.197.163] has joined #minecrafthelp
#225 [17:52] <g0nz1ta_> hi?
#226 [17:52] * loris [webchat@host19-218-dynamic.9-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#227 [17:52] <loris> help me with fps drops please
#228 [17:53] <g0nz1ta_> my launcher is in offline mode even though computer is connected to the internet
#229 [17:54] <loris> try to restart your pc
#230 [17:54] <loris> if not working uninstall kinecrfat and then install it agaain
#231 [17:54] <loris> minecraft*
#232 [17:54] <g0nz1ta_> doesnt work
#233 [17:54] <g0nz1ta_> ;(
#234 [17:55] <loris> also with unistallling minecraft
#235 [17:55] <g0nz1ta_> i just uninstall it
#236 [17:55] <loris> search on youtube thare are a lot of fixes
#237 [17:55] <loris> it happens to me once
#238 [17:58] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. (Ping timeout: 378 seconds)
#239 [17:59] <loris> is there sombody pls
#240 [17:59] <loris> help me
#241 [17:59] <loris> ?
#242 [17:59] <loris> ?
#243 [17:59] <loris> ?
#244 [17:59] * Absol kicked loris from #minecrafthelp (Reason: oris :Stop spamming)
#245 [18:01] <g0nz1ta_> can someone help me?
#246 [18:11] * mrman [webchat@217-121-54-181.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#247 [18:53] * lovelykp [webchat@173.170.198.9] has joined #minecrafthelp
#248 [18:54] <lovelykp> My Minecraft is on the update 1.14.30 and won't update anymore.
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#253 [22:35] * Egohism [webchat@138.229.218.240] has joined #minecrafthelp
#254 [22:36] <Egohism> I am unsure of my username and need help figuring out what it is. I have the email and password for the account but forgot my username.
#255 [22:36] <Egohism> Please assist me
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#257 [22:50] * miner [webchat@76-221-164-236.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#258 [22:51] <miner> Hi
#259 [22:54] <miner> It's been a very long time since I played minecraft, so long so that I used to use only a username to login. That said, I've come to learn Mojang has migrated away from usernames and instead uses emails.
#260 [22:54] <miner> I do not know what email address I used for registering my minecraft account (over 7 years ago), thus, I wouldn't have access to it or be able to find the transaction ID. I do know the username and password associated with the account, however.
#261 [22:54] <miner> Is there anything else I can do to try and recover the account?