#MinecraftHelp > 2020-03-08
#1 [00:41] * Lance [webchat@47-208-111-25.erkacmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#2 [00:42] <Lance> It wont let me log in on the launcher, say i need to be online. Then go to login on minecraft.net. I change password. I try to login on there and i put my account info, then i click the green bar to login, it turns grey. then doesnt log me in, and stays grey.
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#4 [00:58] <Lance> It wont let me log in on the launcher, say i need to be online. Then go to login on minecraft.net. I change password. I try to login on there and i put my account info, then i click the green bar to login, it turns grey. then doesnt log me in, and stays grey.
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#9 [01:33] <zhiyuan12> From January 18 to March 2, 2020. I never played minecraft. When I opened it on March 3, I found that I couldn't update the launcher.It says,"Unable to Update The Minecraft Native Launcher".I tried many methods, such as downloading it again after uninstalling, and shutting down the security software, which were useless.I hope someone can help me ,
#10 [01:33] <zhiyuan12> thanks!Or you can give me the latest version of the launcher. (I really just want to play minecraft)By the way,the version of the game I played is 1.15 on January 17th.
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#13 [01:55] <Pingvinen> I try to start minecraft i every tims it said the game has crashed and i haved try like almost 10+ times
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#15 [03:04] <zhiyuan12> Me too.
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#18 [03:15] <Lance> I'm currently having an issue where the minecraft launcher won't let me log in, and says "Sorry! Make sure you are online and try again". Then I try to login on http://Minecraft.net. When i try the login bar turns grey and it doesnt do anything. Part 2. Then i try to login on http://minecraft.net on my phone, and it works. Im really confused.
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#21 [03:22] <PLOOKIE495> I cant play minecraft because every time i got to launch minecraft it stops responding and a message shows up saying Java(TM) platform SE binary is not responding. I've tried many fixes, but none of them seem to work for me. I have delt with this for months trying to fix it and trying to get help. i'm truly frustrated and I would love it if i could
#22 [03:22] <PLOOKIE495> get this problem fixed so I can play Minecraft again.
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#25 [03:33] <PLOOKIE495> i cant play minecraft because every time i got to launch minecraft it stops responding and a message shows up saying Java(TM) platform SE binary is not responding. I've tried many fixes, but none of them seem to work for me. I have delt with this for months trying to fix it and trying to get help. i'm truly frustrated and I would love it if i could
#26 [03:33] <PLOOKIE495> get this problem fixed so I can play Minecraft again.
#27 [03:33] <PLOOKIE495> i cant play minecraft because every time i got to launch minecraft it stops responding and a message shows up saying Java(TM) platform SE binary is not responding. I've tried many fixes, but none of them seem to work for me. I have delt with this for months trying to fix it and trying to get help. i'm truly frustrated and I would love it if i could
#28 [03:33] <PLOOKIE495> get this problem fixed so I can play Minecraft again.
#29 [03:33] * Absol kicked PLOOKIE495 from #minecrafthelp (Reason: LOOKIE495 :Stop spamming)
#30 [03:39] <Lance> lmao
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#35 [05:47] <JDH2004> Hi there. My minecraft keeps crashing on the Mojang loading screen when the bar reaches a certain point I have installed the latest drivers, uninstalled and reinstalled the game and restarting my computer and nothing works.
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#40 [06:42] <itamar> i cant open minecraft
#41 [06:42] <itamar> it shows me this eror Get attributes size809901840: Invalid device.
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#44 [07:23] <scubaboy> I cannot get into minecraft because it says my drivers are either not up to date or something about windows 10 and i don't know what to do
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#48 [10:14] * lol [webchat@c-107-3-158-51.hsd1.ca.comcast.net] has joined #minecrafthelp
#49 [10:15] <lol> I cant login into the vanilla minecraft launer. I always get the error messagw invalid email or password
#50 [10:16] <lol> How to login now?
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#55 [10:33] * nicolas [webchat@47.62.61.165] has joined #minecrafthelp
#56 [10:35] <nicolas> hi my name is nicolas im from spain, reciently i buy an account key and
#57 [10:35] <nicolas> when creating my mojang account, it does not let me log in after having created it
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#60 [10:45] <Bronze89> my minecraft will only start when i close the launcher and when that started happening my skins stopped showing up
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#62 [10:57] <login> cannot log in
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#64 [11:39] * mynameisperl [webchat@cpc83653-brig20-2-0-cust865.3-3.cable.virginm.net] has joined #minecrafthelp
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#66 [11:46] * Troy [webchat@cpe-67-253-161-60.rochester.res.rr.com] has joined #minecrafthelp
#67 [11:47] <Troy> Hello, I migrated to a mojang account a few years back and cant remember what it was
#68 [11:47] <Troy> I remember my username and password and everything though, but all the email and password combinations I have, havent been working
#69 [11:47] <Troy> My mother set it up... smh lmao
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#71 [11:54] * Laura [webchat@78-134-82-206.v4.ngi.it] has joined #minecrafthelp
#72 [11:58] <Troy> just not sure how to get back into my old account
#73 [11:59] <Laura> Good Afternoon, i had problems while purchasing minecraft: java edition. I'm 16 and i have a Postepay Card for Minors, IoStudio (I'm italian). I have entered my Postepay's data correctly, but the site tells me that they're wrong, and i can't proceed with the purchase.
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#77 [12:08] <pisano> Minecraft crash on macos 10.10.5 yosemite
#78 [12:08] <pisano> java edition
#79 [12:09] <qwqqqqqq> game lags too much what can I do
#80 [12:09] <JDH2004> My minecraft keeps crashing on the mojang loading screen when the bar reaches a certain point. I have reinstalled the game, updated my drivers and restarted my computer but nothinghas worked.
#81 [12:09] <pisano> could be a VM memory problem?
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#84 [12:26] * kkakakakaka [webchat@85-76-3-55-nat.elisa-mobile.fi] has joined #minecrafthelp
#85 [12:28] <kkakakakaka> I try to change my nickname and its doesn't work, then I spam k and a. And I press enter, then my nickname change
#86 [12:36] * Tom [webchat@245.135.189.80.dyn.plus.net] has joined #minecrafthelp
#87 [12:37] <Tom> Game crashes whenever the Mojang leading screen reaches around 90%
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#93 [12:59] * liam6 [webchat@bcdce9b1.skybroadband.com] has joined #minecrafthelp
#94 [13:00] <liam6> hello
#95 [13:00] <liam6> i uninstalled minecraft a while ago to get another game cause i didn't have enough space on my PC, i have downloaded the launcher, i loaded it up and it says that to access the entire minecraft: Java edition, head over to our website, buy the game, but i have already brought minecraft before. i don't know what to do
#96 [13:02] * Foulermercury7 [webchat@93.56.174.9] has joined #minecrafthelp
#97 [13:03] <Foulermercury7> the maximum number of people in a minecraft realm is 10 or 10 is the maximum number of people connected at the same time?
#98 [13:04] <mynameisperl> Foulermercury7: it's maximum 10 but the owner can always join... so 11 if they join last
#99 [13:05] <Foulermercury7> oh ok ty
#100 [13:05] <mynameisperl> Foulermercury7: there's no limit to the number of players who can be invited
#101 [13:06] <Foulermercury7> ok perfect, thank you
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#104 [13:42] * Nickbobdoodl [webchat@cpc143946-cosh21-2-0-cust232.6-1.cable.virginm.net] has joined #minecrafthelp
#105 [13:44] <Nickbobdoodl> Hello please help, i cant reset my java edition password as the email does not get sent even though i have access to email account and have previous 'minecraft.net emails' from them in the past. not in junk etc. Mojang account support required please, thank you.
#106 [14:09] * abmitch11 [webchat@ip68-97-133-70.ok.ok.cox.net] has joined #minecrafthelp
#107 [14:09] <abmitch11> hello
#108 [14:10] <abmitch11> can i get help finding my email and password for my migrated account?
#109 [14:10] <abmitch11> im having trouble with it
#110 [14:12] <mynameisperl> abmitch11: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#111 [14:13] <abmitch11> thank you
#112 [14:14] * jus [webchat@c-76-104-24-4.hsd1.va.comcast.net] has joined #minecrafthelp
#113 [14:16] <jus> Can't sign into Minecraft for Windows 10 on PC with error "We tried to sign you in to your Microsoft Account, but something went wrong."
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#115 [14:33] * cassie554 [webchat@ip68-4-160-98.oc.oc.cox.net] has joined #minecrafthelp
#116 [14:33] <cassie554> Hello. I would like help with finding my old Minecraft account.
#117 [14:33] <cassie554> I have tried resetting the password but I do not get an email to do so
#118 [14:35] <Tyra> Hi there, I'm having issues joining a server due to a compressed packet. Vanilla Minecraft, never had any mods, tried uninstalling and reinstalling. I've tried looking on a ton of pages but found nothing of help, so I'm trying here.
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#120 [14:42] <mynameisperl> cassie554: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#121 [14:43] <cassie554> I believe someone has migrated my account to a different email. How can I change it back to mine ?
#122 [14:48] * Akira3 [webchat@corp-179-49-32-223.uio.puntonet.ec] has joined #minecrafthelp
#123 [14:49] <mynameisperl> cassie554: https://help.minecraft.net/hc/en-us/articles/360034754632-My-account-was-stolen-
#124 [14:49] <Akira3> Tengo problemas al entrar al juego me solicita una actualizacion de los controles ¿Que es eso?
#125 [14:49] * Akira3 [webchat@corp-179-49-32-223.uio.puntonet.ec] has quit. (Client Quit)
#126 [14:50] <cassie554> I tried all of that. That is why I'm contacting customer support...
#127 [14:51] <mynameisperl> cassie554: this is not customer support
#128 [14:51] <mynameisperl> cassie554: https://help.minecraft.net/hc/en-us/requests/new
#129 [14:51] <cassie554> I emailed them 3 hours ago and they havent emailed me back.
#130 [14:52] <mynameisperl> cassie554: you will not get an instant response, I'm afraid; they are notoriously backed up for a long time
#131 [14:53] <mynameisperl> cassie554: see the topic above... "Mojang Support is currently dealing with a very large backlog of account support requests. We cannot offer any faster help for account related issues (forgotten emails/passwords/security questions, or the inability to receive reset emails for them), you will need to wait for Mojang support to assist you."
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#135 [15:20] * DrEggMan [webchat@072-179-009-089.res.spectrum.com] has joined #minecrafthelp
#136 [15:20] <DrEggMan> Hello?
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#138 [15:23] * Dono [webchat@c-73-76-110-202.hsd1.tx.comcast.net] has joined #minecrafthelp
#139 [15:24] <Dono> Something has happened to my Minecraft world where my chunks are like scrambled
#140 [15:38] * SurugaDevil [webchat@c-73-180-217-91.hsd1.wv.comcast.net] has joined #minecrafthelp
#141 [15:40] <SurugaDevil> Hi, I'm trying to log on to a friend's Minecraft Realm, but it keeps giving me a "closed by remote host" error. I've gone through a couple of suggested solutions but i'm at my wit's end at the moment. It's especially confusing since my roommate who is on the same network is not having a problem connecting to the same realm.
#142 [16:07] * josh4 [webchat@c-24-129-18-188.hsd1.fl.comcast.net] has joined #minecrafthelp
#143 [16:07] <josh4> My launcher keeps crashing
#144 [16:08] <josh4> it will go to the other screen where it says the mojah or whatever with the loading bar but then stops loading
#145 [16:09] <josh4> hello?
#146 [16:10] <josh4> i just want to play minecraft
#147 [16:16] * josh3 [webchat@c-24-129-18-188.hsd1.fl.comcast.net] has joined #minecrafthelp
#148 [16:17] <josh3> My game wont launch it gets to the loading screen that says mojang but then stops loading
#149 [16:17] <josh3> its been doing this for months
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#152 [16:25] * Jonny [webchat@072-184-092-252.res.spectrum.com] has joined #minecrafthelp
#153 [16:26] <Jonny> I need help because whenever I try to log in, it says "Invalid email/password" or "Cannot connect to our servers."
#154 [16:27] <Jonny> I entered all my information correctly when attempting to log in by the way.
#155 [16:33] <Jonny> I'll wait in here until a person can helpe me out :)
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#160 [16:47] * AfterNetwork [webchat@c-73-162-5-190.hsd1.ca.comcast.net] has joined #minecrafthelp
#161 [16:48] <AfterNetwork> Hi! Every time I try to connect to a multiplayer server, it shows up this error: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#162 [17:05] * pufmin [webchat@24.red-88-20-204.staticip.rima-tde.net] has joined #minecrafthelp
#163 [17:07] <pufmin> #minecrafthelp Hello, a few years ago I bought a minecraft account premium and now I want to log in with that account but it doesn't leave me because I have to migrate it. the problem is that I put the email and password and it doesn't let me migrate it or anything, is there a solution ????
#164 [17:12] <pufmin> hello??
#165 [17:39] * Viktor [webchat@66.229.10.191] has joined #minecrafthelp
#166 [17:43] <Viktor> I'm trying to download mods to Minecraft, so I go on to Twitch to install them, yet it doesn't detect Minecraft. I proceed to try and redownload Minecraft so I'll get not only the Minecraft launcher, but all the files that come with it. Twitch probably can't locate Minecraft because I only have the Minecraft Launcher in my files and no other includ
#167 [17:43] <Viktor> ed files, but when I run the download wizard, I get the error code 2503 and doesn't download. Does anyone know any way to fix this?
#168 [17:50] * SoyMauro [webchat@187.192.19.103] has joined #minecrafthelp
#169 [17:51] <SoyMauro> Can't Install Minecraft Launcher, "Is no longer responding" Message
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#172 [18:37] * Wolfy [webchat@99-169-220-93.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#173 [18:40] <Wolfy> Hi! I keep getting the io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information error when ever I try to connect to my own server. It's running off of my MacBook Pro and I'm connecting to it from my gaming PC desktop (windows 10) in order to keep them separate from each other so it's not taxing on my sy
#174 [18:40] <Wolfy> stem.
#175 [18:42] <Wolfy> My brother also gets the same error when he is trying to connect to my server in the house so I'm beginning to think it's some sort of network issue. Yes, the server is port forwarded correctly and everything. My friends can get into the server just fine and they live on opposite sides of the country. Yet I can't get into it and I created the serve
#176 [18:42] <Wolfy> r and live next to the router. Lol
#177 [18:45] <Wolfy> I have to keep joining the server until it finally lets me in, which usually takes about 30 minutes of just repeatedly refreshing the server page until it pings (if it pings it AT ALL in game, which half the time it doesn't. And yes, I checked the server using the command prompt as well to see if it would ping, and it does. Connects just fine) and
#178 [18:45] <Wolfy> then I can finally get into the game and play
#179 [18:46] <Wolfy> So I'm honestly stumped here on what to do. I've gone back and triple checked everything, even tried remaking the server. No dice. Still get the same error code.
#180 [18:52] <GreyVulpine> Initial assumption, security software.
#181 [18:54] * Dexter [webchat@75-111-229-10.lbbkcmtk04.res.dyn.suddenlink.net] has joined #minecrafthelp
#182 [18:54] <Dexter> I lost my old email
#183 [18:54] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360035056531-Changing-Your-Email-Address-Mojang-Accounts-
#184 [18:55] <Dexter> what if i dont know my security questions?
#185 [18:55] <Wolfy> Security software?
#186 [18:55] <Dexter> like the favorite pet
#187 [18:55] <GreyVulpine> Dexter - ""If you are unable to change your Mojang account email yourself, please locate your transaction ID or gift code and contact customer support.""
#188 [18:55] <Wolfy> I do have Kaspersky on my PC
#189 [18:55] <Dexter> it was my sisters and she doesnt know
#190 [18:56] <GreyVulpine> Wolfy - Indeed
#191 [18:56] <Wolfy> I did try disabling it at one point but it didn't help
#192 [18:56] <Wolfy> Maybe just uninstall it all together?
#193 [18:56] <GreyVulpine> Wolfy - Is one option to try.
#194 [18:57] * Klaus [webchat@189.6.35.146] has joined #minecrafthelp
#195 [18:57] <mynameisperl> hey GreyVulpine, do you have a hotlist of current known issues and solutions - such as the PS4 Microsoft account issue; and the recent rash of problems connecting to servers?
#196 [18:57] <GreyVulpine> I do not.
#197 [18:58] <mynameisperl> dang
#198 [18:58] <mynameisperl> we're getting multiple daily posts and no resolution on r/Minecraft
#199 [18:59] <Klaus> minecraft authentication servers are down?
#200 [18:59] <GreyVulpine> Unfortunately, I've taken a step back in this channel, haven't been around as much. Other regulars would be more in the know
#201 [19:00] <mynameisperl> GreyVulpine. does anyone maintain an FAQ here?
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#203 [19:00] <GreyVulpine> Yes. we have a number of bots that recite back common FAQs.
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#205 [19:02] <Wolfy> Okay. Uninstalled my antivirus. Let's see if that solves it
#206 [19:02] <GreyVulpine> Wolfy - Was it just an antivirus or the whole security suite?
#207 [19:03] <Wolfy> I think it was just the antivirus
#208 [19:03] <Wolfy> And by the way it was Webroot not kaspersky my bad on that
#209 [19:04] <Wolfy> Yeah. That didn't solve it :/
#210 [19:05] <GreyVulpine> What things did you modify in server.properties?
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#213 [19:07] <Wolfy> only rcon port
#214 [19:07] <Wolfy> Player count (changed it to 10
#215 [19:07] <Wolfy> Difficulty
#216 [19:07] <Wolfy> And view distance
#217 [19:07] <GreyVulpine> That's all?
#218 [19:08] <Wolfy> Oh and the message of the day
#219 [19:08] <Wolfy> Yes
#220 [19:08] <GreyVulpine> Alright. Server hosted on a windows machine. Did you add java to window's firewall rules?
#221 [19:09] <Wolfy> No, it's on a MacBook Pro
#222 [19:10] <Wolfy> I'm connecting to the server from a Windows machine though
#223 [19:10] <Wolfy> It's hosted on a MacBook Pro
#224 [19:10] <GreyVulpine> Ah.
#225 [19:10] <Wolfy> I don't know if that's an issue or not
#226 [19:10] <Wolfy> And yes, just in case I did add Java to Windows firewall rules too
#227 [19:10] <Wolfy> That didn't work either
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#229 [19:11] <GreyVulpine> This would usually be something on the server machine blocking the connetion
#230 [19:12] <GreyVulpine> connection*, even.
#231 [19:12] <Wolfy> Huh. That's weird then because my friends can get in just fine
#232 [19:13] <GreyVulpine> Router security settings?
#233 [19:13] <Wolfy> I checked there too. Made sure it was port forwarded properly. It is both on TDP and UDP
#234 [19:13] <Wolfy> 25565
#235 [19:14] <Wolfy> I don't know what other settings to change though
#236 [19:14] <GreyVulpine> Not just port forwarding, but some routers have more security settings on it
#237 [19:14] <Wolfy> I see
#238 [19:14] <Wolfy> I had a feeling it was some sort of firewall issue on the router side
#239 [19:15] <Wolfy> I just don't know what settings I would change and I don't want to mess around with them and potentially mess something up for everyone in the house. Lol. I've done that before
#240 [19:15] <GreyVulpine> Mhmm.
#241 [19:15] <Wolfy> So I guess my question is what settings should I look for? I know it's different for every router but in general what should I be looking for in my default gateway settings?
#242 [19:16] <GreyVulpine> What router are you using?
#243 [19:16] <Wolfy> ATT BGW210
#244 [19:20] <GreyVulpine> http://screenshots.portforward.com/routers/Arris/BGW210-700_-_ATT/Firewall_Advanced.htm
#245 [19:20] <GreyVulpine> It's got.. a lot of firewall settings.
#246 [19:20] <Wolfy> Yeah...
#247 [19:21] <GreyVulpine> "Drop packets with invalid TCP flags" and "Drop packets with unknown ether types"
#248 [19:21] <GreyVulpine> pop out at me
#249 [19:21] <Wolfy> Change those?
#250 [19:22] <GreyVulpine> If it were me, screenshot your current setup/options, turn off everything, then turn it on one by one if it worked.
#251 [19:22] <GreyVulpine> But those two would be the options I would start with
#252 [19:24] <Wolfy> Okay
#253 [19:29] <Wolfy> I think that's a different model router by the way. Mine doesn't have nearly as many advanced firewall settings
#254 [19:29] <Wolfy> But I'm turning everything off and seeing what happens
#255 [19:33] <Wolfy> Yeah. Still not working :/
#256 [19:33] <GreyVulpine> Hmm
#257 [19:35] <Wolfy> I turned everything off and it still threw the same error at me
#258 [19:40] <GreyVulpine> Any.. other security settings in that router?
#259 [19:40] <GreyVulpine> You using just that modem/router? Nothing else?
#260 [19:41] <Wolfy> I do have a wifi extender that I use to get ethernet because the router is on the opposite side of the house but that's it
#261 [19:41] <Wolfy> There is something that I just noticed
#262 [19:41] <Wolfy> My laptop and my desktop share the same public IP address. Does that mean anything?
#263 [19:42] <GreyVulpine> Nope.
#264 [19:42] <GreyVulpine> Unless you're using that to connect from inside your network
#265 [19:42] <Wolfy> What do you mean?
#266 [19:43] <GreyVulpine> When you're on your windows machine, connecting to your mac OS server, what ip are you using?
#267 [19:43] <Wolfy> The public IP
#268 [19:43] <GreyVulpine> Yeah, that's the wrong thing to do
#269 [19:43] <Wolfy> Oh...
#270 [19:43] <GreyVulpine> You need to use the private IP address of the mac machine
#271 [19:43] <Wolfy> I didn't know that. Lol
#272 [19:44] <Wolfy> So that's why it won't connect....
#273 [19:44] <Wolfy> Give me a second here
#274 [19:46] <Wolfy> So the IPV4 address right?
#275 [19:46] <GreyVulpine> Yes
#276 [19:47] <Wolfy> Okay so now it just timed out. Hold on
#277 [19:48] <Wolfy> Okay so it timed out a couple times but I got in!
#278 [19:48] <Wolfy> Let me try exiting and re entering a few times and see what happens
#279 [19:48] <GreyVulpine> Hmm.
#280 [19:50] <Wolfy> Okay so it seems like I can get in easier now but it times out every so often
#281 [19:55] <Wolfy> So I think I'm going to call this issue mostly fixed for now. I seem to be able to get in on the first or second try now so yeah.
#282 [19:56] <Wolfy> Thank you for your help!
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#287 [20:28] <zack> Hi my name is zack i got banned from a sservwer yesterday and i was wondering if u could send proof of that i wasnt on that server when this happend bc i was on hypixel all day and wondering if there is like a history for proof
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#290 [20:50] <octillic> Hello, I signed my little brother up for a Mojang account back in January, and I let him create an email address for it. Well, that was a horrible idea, and now he doesn't remember the email credentials, or Mojang credentials. I still have the transaction ID, and the gift card though. What do I do now?
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#292 [20:51] <Wallus> Hello I need help
#293 [20:51] <Wallus> I cant login to minecraft
#294 [20:52] <Wallus> I "cant connect to launcher" so i cant login
#295 [20:53] <Wallus> I tried 3 times restarting my pc to get in and even reset my internet and still cant get in
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#301 [22:19] <bg> I already Reset my mojang password but it still says its wrong. What do i do?
#302 [22:20] <bg> Passwords
#303 [22:23] <allcreep5> I have bought minecraft WIN10 version last saterday and can't log in.
#304 [22:24] <allcreep5> How long should I wait for your response, I have already opend ticket last saturday.
#305 [22:25] <bg> this might be a frickin minute
#306 [22:25] <bg> this might be a frickin minute
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