#1 [00:05] * Priffner [webchat@47.149.56.141] has joined #minecrafthelp
#2 [00:05] <Priffner> hello
#3 [00:06] <Priffner> I am requesting an email to reset my password but nothing gets sent when I ask to receive one
#4 [00:07] * IonicEcko7 [webchat@pxl-blvps-01.pixel.id.au] has joined #minecrafthelp
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#6 [02:49] * Colt [webchat@176.42.59.233] has joined #minecrafthelp
#7 [02:49] <Colt> Hello
#8 [02:49] <Colt> I have sing in problem on Minecraft Windows 10 Edition (in the game)
#9 [02:50] <Colt> I click sing in button and i waiting 5 min. after that i see that text. "We tried to sing you in to your Microsoft Account, but something went wrong" please help me.
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#18 [06:05] * Toruk03 [webchat@net-130-25-223-197.cust.vodafonedsl.it] has joined #minecrafthelp
#19 [06:10] <Toruk03> Hi, I bought minecraft java edition just yesterday, and since I downloaded it, I' m not able yet to change server( I actually am in 1.15.2 and I want to move in 1.14.3 to play with some friends of mine). I don't understeand if it's a problem of my PC or something happened during the downloading. At the moment I can play only in single player. pleas
#20 [06:10] <Toruk03> e let me know as soon as possible
#21 [06:28] <Colt> I have sing in problem on Minecraft Windows 10 Edition (in the game) I click sing in button and i waiting 5 min. after that i see that text. "We tried to sing you in to your Microsoft Account, but something went wrong" please help me.
#22 [06:28] <Colt> I have sing in problem on Minecraft Windows 10 Edition (in the game) I click sing in button and i waiting 5 min. after that i see that text. "We tried to sing you in to your Microsoft Account, but something went wrong" please help me.
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#27 [08:45] * Danielozp [webchat@89-138-150-141.bb.netvision.net.il] has joined #minecrafthelp
#28 [08:47] <Danielozp> Hello In one of my worlds I have a Bug- I dont have Fall damage or damage from Lava/Fire
#29 [09:19] * gregor53 [webchat@p4FF80446.dip0.t-ipconnect.de] has joined #minecrafthelp
#30 [09:19] <gregor53> hello i cant log in into my acc. the launcher says it is a wrong password or e mail but on the internet site i can log in without problems with the same password and e mail.
#31 [09:20] <gregor53> can you pls help me
#32 [09:24] * Sarah388320 [webchat@156.222.166.41] has joined #minecrafthelp
#33 [09:25] <Sarah388320> hello there
#34 [09:25] <gregor53> hello
#35 [09:25] <Sarah388320> i need help with purchasing minecraft java edition
#36 [09:25] <Sarah388320> it is not working for me
#37 [09:25] <gregor53> so
#38 [09:25] <gregor53> first step
#39 [09:25] <gregor53> go on xnxx.com and type minecraft sec in the search
#40 [09:25] <gregor53> look 1 video
#41 [09:26] <gregor53> and then hol dir einen runter
#42 [09:26] <gregor53> an d then you can suck my dick and then i will buy u a minecraft account
#43 [09:26] <Absol> gregor53: Please keep it civil
#44 [09:26] <gregor53> sory
#45 [09:26] <gregor53> im mad
#46 [09:26] <gregor53> because
#47 [09:26] <gregor53> i cant
#48 [09:26] <gregor53> log in in my acc
#49 [09:26] <gregor53> pls
#50 [09:26] <gregor53> pls
#51 [09:26] <gregor53> help me
#52 [09:26] <Sarah388320> i can't purchase one so my case is worse
#53 [09:27] <gregor53> so
#54 [09:27] <gregor53> send me your paysafecard
#55 [09:27] <gregor53> i will buy it for you
#56 [09:27] <Sarah388320> haha very funny
#57 [09:27] <gregor53> no its not a joke
#58 [09:27] <gregor53> ist serious
#59 [09:27] <gregor53> rly
#60 [09:28] <Sarah388320> yeah i bet
#61 [09:28] <gregor53> how old are you
#62 [09:28] <gregor53> snapchat?
#63 [09:28] <Sarah388320> 22
#64 [09:28] <gregor53> where are u from?
#65 [09:28] <gregor53> country?
#66 [09:28] <Sarah388320> bet much older than you
#67 [09:28] <gregor53> a little bit
#68 [09:29] <gregor53> im 19 im from germany
#69 [09:29] <gregor53> if you want
#70 [09:29] <gregor53> add on snap : aufunder1
#71 [09:29] <Sarah388320> ich kann nicht verstehen lol
#72 [09:30] <gregor53> Bist du deutsch?
#73 [09:30] <Sarah388320> nein aber ich verstehe deutsche sprache
#74 [09:30] <gregor53> Bock sich kennen zu lernen werde dir dann auch erklaren wie es geht mit dem kaufen
#75 [09:31] <Sarah388320> nein ich denke nicht
#76 [09:32] <gregor53> oh miese naja wenn du doch lust hast adde einfach auf snapchat
#77 [09:32] <gregor53> aufunder1 so heisse ich da
#78 [09:33] <Sarah388320> ja naturlich
#79 [09:34] <gregor53> Ja wäre cool
#80 [09:34] * Danielozp [webchat@89-138-150-141.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#81 [09:34] * wezoo [webchat@p4FF80446.dip0.t-ipconnect.de] has joined #minecrafthelp
#82 [09:35] * wezoo [webchat@p4FF80446.dip0.t-ipconnect.de] has quit. (Client Quit)
#83 [09:36] <gregor53> ADD ME ALL ON SNAPCHAT MY USERNAME IS aufunder1
#84 [09:37] <gregor53> byeeee
#85 [09:37] * gregor53 [webchat@p4FF80446.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#86 [09:51] * please [webchat@181.red-79-145-205.dynamicip.rima-tde.net] has joined #minecrafthelp
#87 [09:52] <please> Hello! I bought minecraft but it bugged and it says that i still have to buy it but i've been charged the import. Any solution?
#88 [10:41] * Exc [webchat@5.102.48.34] has joined #minecrafthelp
#89 [10:44] <Exc> Hello my friend have a problem with starting his game when ever he wants to play, error shows up and say "GLFW error 65542: WGL: The driver does not apper to support OpenGL." it came out of nowhere we were playing normally minecraft and on the second day it showed up and we dont know what to do with it.
#90 [10:45] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has joined #minecrafthelp
#91 [10:45] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has joined #minecrafthelp
#92 [10:46] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has left #minecrafthelp
#93 [10:53] <Exc> ?
#94 [11:08] * serkanoyunda [webchat@176-190-111-167.abo.bbox.fr] has joined #minecrafthelp
#95 [11:08] <serkanoyunda> bonjour
#96 [11:09] <serkanoyunda> je ne arivve pas a me connecter
#97 [11:13] <serkanoyunda> I have problems logging into my account
#98 [11:16] * serkanoyunda [webchat@176-190-111-167.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#99 [11:17] * serkanoyunda [webchat@176-190-111-167.abo.bbox.fr] has joined #minecrafthelp
#100 [11:17] <serkanoyunda> I have problems logging into my account
#101 [11:18] <serkanoyunda> help
#102 [11:18] <serkanoyunda> Help
#103 [11:25] * serkanoyunda1 [webchat@176-190-111-167.abo.bbox.fr] has joined #minecrafthelp
#104 [11:25] <serkanoyunda1> hello
#105 [11:26] <serkanoyunda1> +z
#106 [11:27] * serkanoyunda1 [webchat@176-190-111-167.abo.bbox.fr] has quit. (Client Quit)
#107 [11:36] <Colt> Serkan
#108 [11:36] <Colt> Windows 10 editiondamı sorunun var
#109 [11:51] * Toruk03 [webchat@net-130-25-223-197.cust.vodafonedsl.it] has quit. (Quit: webchat.esper.net)
#110 [11:52] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#111 [11:55] * mark [webchat@196-59-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#112 [11:59] <mark> Hi there. i tried to redeem my minecraft windows 10 edition gift code. only had the java edition. i tried to finalize the transaction it asked for my pin i put it in wrong 6 times. it said to restart my computer so i did. when i did and tried to redeem again it said the code has been already used. i don't see the minecraft windows 10 version in my
#113 [11:59] <mark> list. i contacted the microsoft store they told me to contact mojang
#114 [12:54] * hi [webchat@c-73-184-134-130.hsd1.ga.comcast.net] has joined #minecrafthelp
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#116 [12:55] * Benny [webchat@c-73-184-134-130.hsd1.ga.comcast.net] has joined #minecrafthelp
#117 [12:56] <Benny> I just bought Minecraft java edition and I meant to buy Windows 10 edition
#118 [12:57] <Benny> can I get a refund?
#119 [12:57] <mattym> ??> Benny account/refund
#120 [12:57] <Mightyena> Benny: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#121 [14:16] * slluee [webchat@c83-191-185-201.bredband.comhem.se] has joined #minecrafthelp
#122 [14:17] <slluee> my minecraft keep crashing when i am starting it
#123 [14:36] * Benjie [webchat@c-73-44-241-10.hsd1.il.comcast.net] has joined #minecrafthelp
#124 [14:36] <Benjie> I need help!!!
#125 [14:37] <Benjie> I can log in and know my log in info but I don't know my security questions
#126 [14:37] <Benjie> the account is from like 8 years ago
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#129 [14:52] * Wiggyguy [webchat@CPE0c473de91bd3-CM0c473de91bd0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#130 [14:52] <Wiggyguy> Hello?
#131 [14:52] <Wiggyguy> Okay, imma cut to the chase
#132 [14:53] <Wiggyguy> I was playing minecraft as a kid on a laptop that is now broken and can remember my username, but not the gmail or password that my parents set for it, and i wanna play now but i can't. My username is Wiggyguy
#133 [15:01] <mattym> ??> Wiggyguy account/send-email
#134 [15:01] <Mightyena> Wiggyguy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#135 [15:02] * Chinese_T [webchat@S01061033bff91c13.cg.shawcable.net] has joined #minecrafthelp
#136 [15:08] <Wiggyguy> What is a transaction ID?
#137 [15:09] <Wiggyguy> and I did, giving them all of the info that I knew
#138 [15:10] <mattym> ??> Wiggyguy account/trans-id
#139 [15:10] <Mightyena> Wiggyguy: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#140 [15:10] <mattym> Wiggyguy, If you cannot find that, then just wait for them to reply to the request you already sent.
#141 [15:13] * bansen_cz [webchat@76.206.broadband9.iol.cz] has joined #minecrafthelp
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#143 [15:21] * Exc [webchat@5.102.48.34] has joined #minecrafthelp
#144 [15:22] <Exc> Hello i got a problem, when i want to play minecraft and i start it, it says GLFW error 65542: WGL: The driver does not apper to support OpenGL. and i dont know what to do, so please help ?
#145 [15:23] <mattym> ??> Exc win/dxdiag
#146 [15:23] <Mightyena> Exc: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#147 [15:24] * Ano [webchat@178-221-185-1.dynamic.isp.telekom.rs] has joined #minecrafthelp
#148 [15:24] <Ano> hi
#149 [15:25] <Ano> i was trying to buy minecraft i did all the things, made an accout and stuff, i tried to login my account but it wont let me login in it
#150 [15:25] <Ano> i seriously need help
#151 [15:27] <mattym> Ano, What exactly happens when you try to log in?
#152 [15:29] <Ano> when i enter my email and passwort and click log in it happens nothing, like theres no error or anything its just the same as i didnt press the log in button
#153 [15:29] <mattym> ??> Ano tools/hjt
#154 [15:29] <Mightyena> Ano: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#155 [15:29] <Mightyena> Ano: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#156 [15:30] <Exc> Iam back and i did everything should i post that ubuntu pastebin here ?
#157 [15:32] <Exc> ?
#158 [15:32] <Ano> Mightyena https://paste.ubuntu.com/p/7VP9kCFJN9/ did i do it right?
#159 [15:32] <mattym> Exc, Send the link
#160 [15:32] <Exc> https://paste.ubuntu.com/p/btDBHDsbyk/
#161 [15:33] <mattym> Ano, You need to put the full log on the paste site
#162 [15:33] <Ano> oh, im sorry i didnt saw that it has more
#163 [15:33] <mattym> Exc, Just a moment
#164 [15:34] <Ano> https://paste.ubuntu.com/p/zrwVpXB3TH/ okay i think i did it right this time
#165 [15:37] <mattym> Exc, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/29426/Intel-Graphics-Windows-10-DCH-Drivers?product=126787
#166 [15:38] <mattym> ??> Ano info/mcleaks
#167 [15:38] <Mightyena> Ano: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#168 [15:38] <Mightyena> Ano: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#169 [15:38] <mattym> ??> Ano win/hosts/edit
#170 [15:38] <Mightyena> Ano: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#171 [15:38] <Mightyena> Ano: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#172 [15:40] <Ano> okay i did that
#173 [15:49] * oreslayer [webchat@sdbron4408w-grc-07-70-31-92-233.dsl.bell.ca] has joined #minecrafthelp
#174 [15:49] * anka [webchat@178-221-185-1.dynamic.isp.telekom.rs] has joined #minecrafthelp
#175 [15:49] <oreslayer> hello
#176 [15:50] * anka [webchat@178-221-185-1.dynamic.isp.telekom.rs] has quit. (Client Quit)
#177 [15:50] <Exc> i did it and it gave me error
#178 [15:53] <oreslayer> can anyone help me i bought minecraft a while ago and tried to login and it said wrong password but its not wrong i looked at my password letter for letter
#179 [15:54] <Ano> maybe change the password??
#180 [15:55] <oreslayer> i tried that
#181 [15:55] <oreslayer> i tried changing it 5 times
#182 [15:55] <Exc> i remember it sometimes happened to me but i waited like 5-10 minutes and it worked
#183 [15:56] <oreslayer> yea im been having this problem for the past few weeks
#184 [15:57] <oreslayer> i even tried re downloading minecraft
#185 [15:58] <Exc> Where the moderator went ?
#186 [16:01] * Colt [webchat@176.42.59.233] has quit. (Quit: webchat.esper.net)
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#188 [16:02] <Exc> ?
#189 [16:04] * Exc [webchat@5.102.48.34] has joined #minecrafthelp
#190 [16:08] <Exc> Hello i have a problem with starting minecraft, when i start it it says GLFW 65542: WGL: The driver does not apper to support OpenGL. i have been already at one helper and i send him ubuntu pastebin link and he send me link to install some .exe program i installed it and error showed up and the helper left somewhere and now i dont know what to do,
#191 [16:08] <Exc> can you please help me ?
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#195 [16:14] <Exc> ?
#196 [16:14] <Mist> Minecraft launcher will open and I can click play on a game, but the game does not open. If I click again, then it says that I already have a game on.
#197 [16:15] <Mist> I am on a 2nd account on windows if that helps
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#199 [16:24] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#200 [16:27] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
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#203 [16:44] * Dylan [webchat@CPE0c473de91bd3-CM0c473de91bd0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#204 [16:44] <Dylan> Hello, i belive that my minecraft acc is tied to an email, but i cant get into the email and idk the password to my acc, what should I do?
#205 [16:54] * Mist [webchat@165.sub-174-196-140.myvzw.com] has joined #minecrafthelp
#206 [16:54] <Mist> Minecraft launcher will open and I can click play on a game, but the game does not open. If I click again, then it says that I already have a game on.
#207 [16:56] * Piyush [webchat@82.19.231.91] has joined #minecrafthelp
#208 [16:57] <Piyush> How do I migrate my premium account if I dont remember the email
#209 [17:00] <Piyush> :)
#210 [17:00] <Piyush> hello?
#211 [17:01] * Piyush [webchat@82.19.231.91] has quit. (Quit: webchat.esper.net)
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#213 [17:57] * rhys6 [webchat@host217-43-120-129.range217-43.btcentralplus.com] has joined #minecrafthelp
#214 [17:57] <rhys6> how do i refund the game?
#215 [18:04] * rhys6 [webchat@host217-43-120-129.range217-43.btcentralplus.com] has joined #minecrafthelp
#216 [18:04] <rhys6> how do i refund game
#217 [18:11] * Mist [webchat@165.sub-174-196-140.myvzw.com] has quit. (Quit: webchat.esper.net)
#218 [18:15] <rhys6> help
#219 [18:15] <rhys6> help
#220 [18:15] <rhys6> help
#221 [18:15] <rhys6> help
#222 [18:15] * Absol kicked rhys6 from #minecrafthelp (Reason: hys6 :Stop spamming)
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#224 [19:34] * pidgey650 [webchat@emld-dhcp-65-49-251-86.bloombb.net] has joined #minecrafthelp
#225 [19:35] <pidgey650> i cant remember wgat email i have with this username
#226 [19:35] <pidgey650> pidgey
#227 [19:35] <pidgey650> pidgey650
#228 [19:36] * pidgey650 [webchat@emld-dhcp-65-49-251-86.bloombb.net] has quit. (Client Quit)
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#232 [22:03] * Ben [webchat@ool-44c69e09.dyn.optonline.net] has joined #minecrafthelp
#233 [22:03] <Ben> hey im having trouble loging into my microsoft account on ps4
#234 [22:04] <Guest50> hey im having trouble loging into my microsoft account on ps4
#235 [22:31] * darknight [webchat@101.85.203.100] has joined #minecrafthelp
#236 [22:31] <darknight> My launcher can't seem to update
#237 [22:31] <darknight> It says that your launcher can't be updated
#238 [22:32] <darknight> I have just downloaded the minecraft installer on a new computer
#239 [22:32] <darknight> it has just been installed and when upon launch, tells me to update
#240 [22:33] <darknight> i have never ran minecraft before on this computer
#241 [22:35] * darknight [webchat@101.85.203.100] has joined #minecrafthelp
#242 [22:36] <darknight> I have just installed the minecraft installer on a brand new computer and after installation, upon running the launcher, it asks me to update. The update is never successful and always results in 'the minecraft launcher can't be updated'.
#243 [22:58] <darknight> is there anyone who could answer my question?
#244 [23:04] <darknight> here is the launcher log
#245 [23:06] <darknight> https://paste.gg/p/anonymous/0c0102b070374c409d2a67f019be28cd/files/cd9a6da995f843e485609e84f0d78527/raw