#MinecraftHelp > 2020-03-11
#1 [00:39] * william [webchat@058177093007.ctinets.com] has joined #minecrafthelp
#2 [00:40] <william> I have built a minecraft server in the vps. But when I use the ip to get in the server, it said connection time out
#3 [00:41] <william> how can I fix it
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#6 [01:00] * MR_GIGGY_GIGGY [webchat@120.156.68.26] has joined #minecrafthelp
#7 [01:01] <MR_GIGGY_GIGGY> My minecraft opens and it goes to the mojang loading screen and than id doesn't respond and crashes.
#8 [02:53] * DeathAdder24 [webchat@77.111.246.99] has joined #minecrafthelp
#9 [02:56] <DeathAdder24> Hello I have on;y recently bought minecraft the java edition. I haven't gotten to play the game because of an error that says invalid email or password which is definitely not the case as i double checked email and changed my password. I have tried again after 24 hours and still no luck while minecraft.net passwords seem to work fine.
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#12 [03:00] <DeathAdder24> Hello i have only recently bought minecraft java edition and i haven't gotten to play it cause of an invalid email or password indication when i try to log in to the launcher though the same credentials work fine on the minecraft.net website to log in. I have changed passwords, waited 24 hours and tried again but no luck.
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#17 [04:46] * KlimasT [webchat@94.244.69.159] has joined #minecrafthelp
#18 [04:48] <KlimasT> heyy , when i try to login on launcher it says incorrect email or password , but i know its correct , also when itry to login in google minecraft.net ,when i press login , nothing happens , but on phone everything is ok . BTW im not using any sort of vpn
#19 [06:16] * Iva [webchat@net-2-45-95-9.cust.vodafonedsl.it] has joined #minecrafthelp
#20 [06:16] <Iva> hello
#21 [06:17] <Iva> i need some help
#22 [06:17] <Iva> when i open minecraft he said that i need opengl 2.0
#23 [06:17] <Iva> i don't know what i have to do
#24 [06:18] <Iva> hello?
#25 [06:20] <Iva> vabbe
#26 [07:27] * absol2 [webchat@99-126-27-3.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#27 [07:27] * Absol kicked absol2 from #minecrafthelp (Reason: bsol2 :Bot impersonation (#991))
#28 [07:27] * itsFasterBaster [webchat@99-126-27-3.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#29 [07:27] <itsFasterBaster> i cant log in it says invalid email or password i tried resetting
#30 [07:28] <itsFasterBaster> when i log in to mc net the login button doesn't do anything
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#32 [07:44] * Yuval [webchat@net-5-88-90-40.cust.vodafonedsl.it] has joined #minecrafthelp
#33 [07:47] <Yuval> Hello. I have a problem, I bought minecraft yesterday, installed it, but it doesn't work. It gets stuck in the loading page, then I have to force closer it, and I get an java error message. I found instructions online on how to give more memory to the game, which I did (4 giga, to be sure) but still the game gets stuck while loading (at around 80%)
#34 [07:47] <Yuval> . I'v also tried older server versions, but nothing changes.
#35 [07:48] <Yuval> This is the error I get in the log - 'Process crashed with exit code -805306369'
#36 [08:06] * PirateJohnson [webchat@138.128.236.47] has joined #minecrafthelp
#37 [08:09] <PirateJohnson> I have a problem with the fishing related animations on the water. Now they're gone when i am fishing. I still catch fish and the sound effect is present, but no bubbles or fish trails. I tried reinstalling the game and it didn't fix the issue. I was wondering what I could do to fix this?
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#39 [09:28] * Pisticho [webchat@79.113.162.229] has joined #minecrafthelp
#40 [09:30] <Pisticho> I need help. Whenever I want to log on a server it keeps telling me Internal Exception: io.netty.handler.codec.DecoderException: java.lang.IndexOutOfBoundsException: Index: 27, Size: 5 Please help.
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#45 [10:16] * Valeny [webchat@94.141.157.232] has joined #minecrafthelp
#46 [10:17] <Valeny> Hi! I think my account was solen, becouse I can't login. I have requested a password reset multiple times but nothing is sent. Is there any way to help me?
#47 [10:22] * jpj [webchat@c-73-74-0-57.hsd1.in.comcast.net] has joined #minecrafthelp
#48 [10:24] <jpj> Hello, been getting "Connection timed out" error on my friends 20w10a server. I have played on this server before, but the last day it's been giving me this error and won't let me log on (while my friends still can.) I have updated my java, updated my windows 10, disabled my firewall, deleted the roaming folder for minecraft in appdata, reinstalled
#49 [10:24] <jpj> , restarted my internet multiple times, reset my pc, etc etc.
#50 [10:25] <jpj> I can still connect to any 1.15.2 server - even my friends current 20w10a server, when we reverted it, I could join fine. But any server at 20w10a will result in a 'Connection timed out' error - again, even though I already played on this server. In fact, it first started when I got booted for "Connection timed out" at our new Hoglin farm. Ever sin
#51 [10:25] <jpj> ce, I cannot connect
#52 [10:44] * lndrbbq [webchat@orangeinternet.ieseg.fr] has joined #minecrafthelp
#53 [10:45] <lndrbbq> Hello I have a technical problem connecting to the Realm #minecrafthelp!
#54 [10:45] <lndrbbq> Hello I have a technical problem connecting to the Realm #minecrafthelp
#55 [10:46] <lndrbbq> When I click to connect the message : "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" appears
#56 [10:47] <lndrbbq> How can I solve this problem ?
#57 [10:54] * lndrbbq [webchat@orangeinternet.ieseg.fr] has joined #minecrafthelp
#58 [10:55] <lndrbbq> #minecrafthelp When I try to connect I have : "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" And I can't connect, How to solve this problem ?
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#61 [11:27] * trevizzle0101 [webchat@172.58.139.137] has joined #minecrafthelp
#62 [11:28] <trevizzle0101> I'm attempting to log into my account under the username trevizzle0101, but I do not have the password or email readily available since it has been years since I've played. I'm trying to get this set up for my daughters to play, but I can't do that without the email address associated with the account.
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#64 [11:31] <jpj> Just gonna repost mine because people come in and spam and then leave immediately after asking *shrug*
#65 [11:31] <jpj> Hello, been getting "Connection timed out" error on my friends 20w10a server. I have played on this server before, but the last day it's been giving me this error and won't let me log on (while my friends still can.) I have updated my java, updated my windows 10, disabled my firewall, deleted the roaming folder for minecraft in appdata, reinstalled
#66 [11:31] <jpj> , restarted my internet multiple times, reset my pc, etc etc.
#67 [11:31] <jpj> I can still connect to any 1.15.2 server - even my friends current 20w10a server, when we reverted it, I could join fine. But any server at 20w10a will result in a 'Connection timed out' error - again, even though I already played on this server. In fact, it first started when I got booted for "Connection timed out" at our new Hoglin farm. Ever sin
#68 [11:31] <jpj> ce, I cannot connect
#69 [11:31] * Absol kicked jpj from #minecrafthelp (Reason: pj :Stop spamming)
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#72 [11:32] <ayoo> Hello, been getting "Connection timed out" error on my friends 20w10a server. I have played on this server before, but the last day it's been giving me this error and won't let me log on (while my friends still can.) I have updated my java, updated my windows 10, disabled my firewall, deleted the roaming folder for minecraft in appdata, reinstalled
#73 [11:32] <ayoo> , restarted my internet multiple times, reset my pc, etc etc.
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#77 [12:35] * Sisonik [webchat@62.84.37.58] has joined #minecrafthelp
#78 [12:36] <Sisonik> Hi I just bought minecraft but I can’t log in now
#79 [12:41] * Fiveight [webchat@eth-west-pareq2-46-193-0-150.wb.wifirst.net] has joined #minecrafthelp
#80 [12:42] <Sisonik> Рш
#81 [12:42] <Sisonik> Привет
#82 [12:42] <Sisonik> Hello!
#83 [12:42] <Sisonik> Are you here?
#84 [12:42] <Fiveight> hi, yep
#85 [12:42] * NeonicPlayz [webchat@net-130-25-247-77.cust.vodafonedsl.it] has joined #minecrafthelp
#86 [12:42] <Sisonik> Hi I just bought minecraft but I can’t log in now
#87 [12:43] <NeonicPlayz> hi i just bought minecraft but i can't log in
#88 [12:43] <Fiveight> well i'm also here for a problem not to help sorry ^^
#89 [12:43] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has joined #minecrafthelp
#90 [12:44] <Fiveight> idk how it works here ?
#91 [12:44] <Sisonik> Hello! For help! I recently bought a game, registered, and try to log in through the launcher that came to the mail, but I can’t log in. It gives errors with the login mail and password are not correct, I can’t log in through the computer to your website and I could
#92 [12:45] <Laurie> Hey here my problem... just bought the game but it's not opening and the launcher just keep being black .
#93 [12:47] <Fiveight> I'm here for a problem with my saves, I've lost my solo map and idk why... is there anyone from the supporteam here?
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#95 [12:48] <NeonicPlayz> I just bought the game and i can't log in throught the launcher and the site(on the launcher it says that e-mail or password aren't correct and on the site it doesen't say anything)
#96 [12:50] <Sisonik> I have the same problem
#97 [12:52] <Fiveight> So there's no one to help us here, we're only between people who needs help, right?
#98 [12:54] * Valeny [webchat@94.141.157.232] has quit. (Quit: webchat.esper.net)
#99 [12:54] <Sisonik> apparently so far
#100 [12:56] <Fiveight> hun, great... I'll wait a bit before leaving in case if there's someone comming
#101 [12:58] <Sisonik> I'll wait too, let's hope someone comes in
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#103 [13:11] * elad [webchat@85-250-233-158.bb.netvision.net.il] has joined #minecrafthelp
#104 [13:11] <elad> I cANWT LOG IN
#105 [13:12] <elad> can not log in
#106 [13:12] <elad> for few days
#107 [13:14] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has joined #minecrafthelp
#108 [13:14] <elad> any idea why?
#109 [13:15] <elad> i change the passwarrd, cahnge emails...
#110 [13:15] <Laurie> Hey i have a big problem ... i just bought the game and installed it but when i open the launcher its just all black ! there nothing ... what can i do ?
#111 [13:17] * elad [webchat@85-250-233-158.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#112 [13:18] * KaBOOM_98 [webchat@adsl33ht98.tel.net.ba] has joined #minecrafthelp
#113 [13:21] <KaBOOM_98> Hello. My cousin gave me this account a few years ago, the name was TitanCoast I think, and he logged in and let me change account name to KaBOOM_98, and to change the skin. I would like to change the skin, but there is a problem. I know the password, but I don't have access to the email used to register this account, I don't know answers to his se
#114 [13:21] <KaBOOM_98> curity questions, and I can not contact him. He lives in Kansas city, and I live in Bosnia and Hercegovina. Can you help me?
#115 [13:23] <Laurie> well that not really concerning the game but i guess the email ? so i think just when you can , ask him the respond ? Idk
#116 [13:24] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has quit. (Quit: webchat.esper.net)
#117 [13:25] <KaBOOM_98> Email to reset security questions was sent to the email he used, but I don't think he still uses it..
#118 [13:25] <Fiveight> i found a @/mojangsupport account on twitter, maybe we can try to contact them on this twitter ac ?
#119 [13:26] <KaBOOM_98> Will that help me?
#120 [13:26] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has joined #minecrafthelp
#121 [13:27] <Fiveight> idk, there's no one to help us here, maybe we should try somewhere else?
#122 [13:27] * TrueNeutralMage [webchat@205-142-151-58.northland.net] has joined #minecrafthelp
#123 [13:27] <KaBOOM_98> What can I do?
#124 [13:27] <TrueNeutralMage> Please help me
#125 [13:27] * Laurie [webchat@81-64-60-139.rev.numericable.fr] has quit. (Client Quit)
#126 [13:27] <TrueNeutralMage> my connection to a server keeps timing out
#127 [13:28] <TrueNeutralMage> i checked with the owner and i'm on the right snapshot
#128 [13:28] <KaBOOM_98> did you check your internet connections?
#129 [13:28] <TrueNeutralMage> yep. tried on my home computer and a public computer.
#130 [13:28] <KaBOOM_98> And still the same?
#131 [13:28] <TrueNeutralMage> yeah.
#132 [13:29] <KaBOOM_98> Are you able to join the server at all, or it kicks you right at the moment you attempt to join?
#133 [13:29] <TrueNeutralMage> not at all
#134 [13:29] <KaBOOM_98> Is it cracked server?
#135 [13:30] <TrueNeutralMage> "io.netty.channel.AbstractChannel$AnootatedConnectException: Connection timed out: no further information:"
#136 [13:30] <TrueNeutralMage> also, what's a cracked server?
#137 [13:31] <KaBOOM_98> It is a server where you can play without a premium account
#138 [13:31] <KaBOOM_98> okay, so, try to turn off your FIrewall
#139 [13:31] <KaBOOM_98> and try to join the server
#140 [13:31] <TrueNeutralMage> tried that. to no avail.
#141 [13:31] <TrueNeutralMage> both on private and public connections it's disabled
#142 [13:32] <KaBOOM_98> So you said you tried that on other PCs too?
#143 [13:32] <TrueNeutralMage> yep.
#144 [13:32] <KaBOOM_98> Can you join other servers?
#145 [13:32] <TrueNeutralMage> yes.
#146 [13:33] <KaBOOM_98> Did you play on that server before?
#147 [13:33] <TrueNeutralMage> not yet.
#148 [13:33] <KaBOOM_98> Okay you can try this too
#149 [13:33] <KaBOOM_98> try to connect directly
#150 [13:33] <TrueNeutralMage> ok
#151 [13:33] <KaBOOM_98> but when the windows pops out
#152 [13:33] <KaBOOM_98> wait like 30 secs
#153 [13:33] <KaBOOM_98> so it loads properly
#154 [13:33] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#155 [13:34] <TrueNeutralMage> all right
#156 [13:34] <KaBOOM_98> after 30 seconds
#157 [13:34] <KaBOOM_98> try to join using direct connect
#158 [13:34] <TrueNeutralMage> ok trying that now
#159 [13:35] <TrueNeutralMage> nope. it didn't work.
#160 [13:35] <KaBOOM_98> can you send me server adress?
#161 [13:35] <TrueNeutralMage> 15kellogg.duckdns.com:31415
#162 [13:36] <KaBOOM_98> For how long do you have that problem?
#163 [13:37] <TrueNeutralMage> ive tried for like the past 3 days
#164 [13:37] <TrueNeutralMage> the owner can get on just fine
#165 [13:37] * endezmitonai [webchat@cbl-sd-65-191.aster.com.do] has joined #minecrafthelp
#166 [13:37] * iLavaa [webchat@93-36-165-226.ip61.fastwebnet.it] has joined #minecrafthelp
#167 [13:37] <iLavaa> Hello
#168 [13:37] <KaBOOM_98> Hi
#169 [13:38] <KaBOOM_98> TrueNeutralMage I really don't know what you can do
#170 [13:38] <iLavaa> i have a problem can you help me?
#171 [13:38] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#172 [13:38] <endezmitonai> hello vera I have decided to create a server I did all the steps correctly but the server does not load me
#173 [13:38] <TrueNeutralMage> KaBOOM_98 thank you
#174 [13:39] <TrueNeutralMage> for your help anyways
#175 [13:39] <Yuval> resending my message from 7 hours agoç
#176 [13:39] <iLavaa> KaBOOM_98 can you help me?
#177 [13:40] <KaBOOM_98> Maybe, what is your problem?
#178 [13:40] <Yuval> Hello. I have a problem, I bought minecraft yesterday, installed it, but it doesn't work. It gets stuck in the loading page, then I have to force closer it, and I get an java error message. I found instructions online on how to give more memory to the game, which I did (4 giga, to be sure) but still the game gets stuck while loading (at around 80%)
#179 [13:40] <Yuval> . I'v also tried older server versions, but nothing changes. This is the error I get in the log - 'Process crashed with exit code -805306369'
#180 [13:40] <iLavaa> I have a child minecraft account and therefore I cannot play the realms mode I have read that there is a need for a form to be filled out by parents but I cannot find it online. what can I do?
#181 [13:41] * KaBOOM_98 [webchat@adsl33ht98.tel.net.ba] has quit. (Quit: webchat.esper.net)
#182 [13:41] <Yuval> I'v also made sure I have the latest java, but that doesn't matter when the game uses a java file included in the installation.
#183 [13:41] * endezmitonai [webchat@cbl-sd-65-191.aster.com.do] has quit. (Client Quit)
#184 [13:42] <iLavaa> Can anyone help me?
#185 [13:43] * iLavaa [webchat@93-36-165-226.ip61.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#186 [13:44] <Yuval> I would love to know if there's a way to contact an official help center, as it's a paid game I would imagine one exist in the maze of document on their site...
#187 [13:50] <Yuval> So no one is online.
#188 [13:56] * Ethan [webchat@99-123-30-228.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#189 [13:56] <Ethan> when i hit play in the launcher it won't open the game
#190 [13:57] <Ethan> i'm on 1.15.2
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#193 [14:13] <TK> Why is my realm constantly closing? I'm getting the error message: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"?
#194 [14:26] * Joe [webchat@51.235.151.61] has joined #minecrafthelp
#195 [14:26] <Joe> hello
#196 [14:26] <Joe> i need help
#197 [14:27] <Joe> i want buy minecraft on mac version , and my friend has a windows laptop
#198 [14:27] <Joe> so which version should i buy so we can play together
#199 [14:27] * Ks8 [webchat@host-92-9-163-127.as43234.net] has joined #minecrafthelp
#200 [14:28] <Ks8> hey guys, got an issue with the downloader. I'm on windows 8(ish) and trying to install Minecraft but I'm getting the "Unable to Update Runtime" error
#201 [14:28] <Ks8> any quick fixes?
#202 [14:28] <Joe> i dont know
#203 [14:28] <Joe> i have a mac
#204 [14:28] <Joe> and i want to download it on my mac but my friend has a window
#205 [14:29] <Joe> which version should we buy to play together
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#207 [14:40] * Pops [webchat@d24-36-175-48.home1.cgocable.net] has joined #minecrafthelp
#208 [14:41] <Pops> Hey there, I'm having some troubles getting Minecraft on PC to start. Worked fine 2 weeks ago but now it just crashes at the launcher when clicking play. Was pointed here for some help
#209 [14:41] * Hamad [webchat@37.231.93.90] has joined #minecrafthelp
#210 [14:42] <Hamad> is being unable to play minecraft due to lack of decent hardware a valid issue for a refund?
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#212 [14:59] * iLavaa [webchat@93-36-165-226.ip61.fastwebnet.it] has joined #minecrafthelp
#213 [14:59] <iLavaa> Hello
#214 [14:59] <iLavaa> Can anyone help me?
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#221 [16:14] * Cuamer [webchat@79.98.75.10] has joined #minecrafthelp
#222 [16:14] <Cuamer> Hello is anybody here?
#223 [16:25] * TheSilentLink [~TheSilent@host86-163-185-147.range86-163.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#224 [16:27] * skeletonboi [webchat@72-48-131-193.dyn.grandenetworks.net] has joined #minecrafthelp
#225 [16:27] <skeletonboi> hello
#226 [16:28] <skeletonboi> i think i broke my game
#227 [16:30] * TheSilentLink [~TheSilent@host86-163-185-147.range86-163.btcentralplus.com] has joined #minecrafthelp
#228 [16:30] <skeletonboi> helo
#229 [16:31] <skeletonboi> HELP
#230 [16:43] <skeletonboi> ;-;
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#232 [17:01] * ChickenOofis [webchat@cpe-70-114-190-71.austin.res.rr.com] has joined #minecrafthelp
#233 [17:01] <ChickenOofis> I can't re-download Minecraft, can anyone help?
#234 [17:01] <ChickenOofis> It got corrupted and I had to delete it
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#236 [17:24] <skeletonboi> helo
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#244 [17:45] <ChickenOofis> Alright, if no one's gonna help, fuck this
#245 [17:45] <Absol> ChickenOofis: Please keep it civil
#246 [17:45] <ChickenOofis> Of course
#247 [17:45] <ChickenOofis> Only the bot responds
#248 [17:45] <ChickenOofis> Screw this
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#253 [17:48] <Valle6077> Hello i cant login to my old minecraft account, can u help me?
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#264 [17:57] <Aubu> I installed Minecraft Java edition on my laptop after having it on an old pc and when I load up the game I get an error message that says the driver does not appear to support OpenGL
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#266 [18:06] <mingalinh> I'm trying to play minecraft splitscreen with two of my siblings. It seems that outside of the server owner, only one of us can ride horses at the same time. The other person keeps getting kick off the horse. If one person leaves the game and return, the other person will be kicked off their horse
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#269 [18:44] * quinn [webchat@76.14.75.216] has joined #minecrafthelp
#270 [18:45] <quinn> my Minecraft will load, but not all the way so it wont open the game
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#274 [18:50] <Onikage> i am starting minecraft and when it is about 90% done loading up it will stop working and it will say not responding
#275 [18:50] <trinity> my minecraft consistently crashes on the Mojang screen
#276 [18:50] <Onikage> i have tried unistalling it and reinstalling it, but it still has that problem
#277 [18:50] <trinity> me as well
#278 [18:51] <Onikage> how should i try to fix it?
#279 [18:51] <trinity> thats what im wondering as well
#280 [18:51] <Onikage> ok
#281 [18:52] <trinity> i have my launcher log
#282 [18:52] <Onikage> ok
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#286 [19:04] * JaceMcCan [webchat@183.90.52.175] has joined #minecrafthelp
#287 [19:05] <JaceMcCan> I have been having some issues logging into my account. I have been able to reset my password for what looked to be my old account but everytime I log in it looks as if it is a new account. Any way for me to troubleshoot this?
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#293 [19:16] * aprilh [webchat@172.58.43.234] has joined #minecrafthelp
#294 [19:19] <aprilh> When i try to connect to a private 3rd party minecraft server, why does it disconnect and say "Internal Excepion: java.io.IOException: An existing connection was forcibly closed by the remote host."
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#297 [19:29] <aprilh> can anybosy help?
#298 [19:29] <aprilh> anybody*
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#305 [19:52] * Markos [webchat@cpe-173-89-48-59.wi.res.rr.com] has joined #minecrafthelp
#306 [19:53] <Markos> I need help with minecraft exit code 1
#307 [19:54] <Markos> hello?
#308 [19:54] <Markos> 1.15.2
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#310 [20:57] * Kalena [webchat@c-98-214-218-171.hsd1.il.comcast.net] has joined #minecrafthelp
#311 [20:58] <Kalena> Not able to get local servers to come up?
#312 [21:03] * darknight [webchat@14.1.28.165] has joined #minecrafthelp
#313 [21:03] <darknight> i have an issue with updating the launcher where the launcher would say 'unable to update launcher'
#314 [21:04] <darknight> the launcher log describes that some downloads have failed and therefore the piston update fails
#315 [21:05] <darknight> is there any way to fix this problem right now?
#316 [21:05] <darknight> ive tried solutions from reddit and youtube and non of them either apply to my situation or work
#317 [21:05] * DeadEyeDill [webchat@d192-24-76-44.try.wideopenwest.com] has joined #minecrafthelp
#318 [21:07] <DeadEyeDill> I'm assuming y'all can't help out a forgotten password issue can you?
#319 [21:08] * Scott [webchat@107-144-156-203.biz.spectrum.com] has joined #minecrafthelp
#320 [21:09] <Scott> I am unable to access my account based on the minecraft.net page not working. I can't attempt to log in.
#321 [21:09] <DeadEyeDill> I can try to help man. How is it not working?
#322 [21:10] <Scott> The login button does not work, on any of my three devices
#323 [21:10] <Scott> My email is scott@wirrain.com
#324 [21:10] <Scott> if that helps
#325 [21:11] <Scott> even after a password reset I am unable to get into the account because I can't login
#326 [21:11] <darknight> for a forgotten password i think you can request a reset to be sent to your email
#327 [21:11] <DeadEyeDill> It doesn't. You don't get any error messages trying to login. Just nothing?
#328 [21:11] <Scott> nothing at all
#329 [21:11] <darknight> can you access the page?
#330 [21:12] <darknight> or not at all?
#331 [21:12] <Scott> yes
#332 [21:12] <Scott> but the log in button won't do anything
#333 [21:12] <DeadEyeDill> Issue with my forgotten password is that my email doesn't receive the reset password email. Old school hotmail account is what's linked to my old MC account.
#334 [21:12] <DeadEyeDill> That's odd.
#335 [21:12] <DeadEyeDill> You don't have a VPN running do you?
#336 [21:12] <DeadEyeDill> Or any sort of region-locking issues
#337 [21:13] <Scott> no
#338 [21:13] <DeadEyeDill> What devices have you used?
#339 [21:14] * Mello [webchat@CPEa84e3fd2b9f3-CMa84e3fd2b9f0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#340 [21:14] <Scott> phone, laptop, pc
#341 [21:14] <DeadEyeDill> And you seem to have a stable enough internet connection. Hmm.
#342 [21:15] <Scott> Yes
#343 [21:15] <Mello> Hi, after I launch mc from the launcher it goes to a full black screen with a smaller white box in the middle. I can hear menu sounds like clicking but i cant see a thing. Could anyone please help?
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#345 [21:16] <DeadEyeDill> Have you tried Shift + Tab out of the window to see if there are any administrator popups on your desktop?
#346 [21:17] <Mello> ill try that now
#347 [21:17] <DeadEyeDill> I'm sorry
#348 [21:17] <DeadEyeDill> Alt + Tab
#349 [21:18] <Mello> nope, i dont see any popups
#350 [21:19] <Mello> i tried reinstalling the launcher and updating my drivers. Actually i had old drivers before and mc was working but i just updated a few mins ago and it started doing this
#351 [21:19] <DeadEyeDill> Have you restarted your PC afterwards?
#352 [21:19] <Mello> yeah, i updated windows also and restarted my computer multiple times
#353 [21:20] <Mello> I just want to say that i really do appreciate you spending your valuable time trying to help me, thank you :)
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#355 [21:23] <DeadEyeDill> Oh you're good. I'm just a regular joe that was hoping for an answer for my issue too.
#356 [21:23] <DeadEyeDill> What drivers did you update?
#357 [21:24] <Mello> nividia geforce
#358 [21:24] <DeadEyeDill> Can you rollback to the latest update on GeForce Experience?
#359 [21:25] <Mello> latest update of drivers?
#360 [21:26] <DeadEyeDill> Yeah, It used to be a feature that you can reverse a driver update to the second to latest version.
#361 [21:27] <Mello> nope i cant do that now. I had to revert to old drivers manually and that finally allowed me to play the game but it was a bit choppy
#362 [21:28] <Mello> plus i had months old drivers and i never updated them cuse i knew it would mess Minecraft up like this
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#365 [21:54] <Sky> hey
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#367 [22:54] <rwbxd> I'm trying to host a SMP server, but my friends are all unable to connect. I forwarded my ports and everything and even had my friend set a server up on his spare laptop at his own home, and yet I'm the only one able to connect from the public IP (Even the friend who hosted the server couldn't connect to the server running off the PC sitting next t
#368 [22:54] <rwbxd> o him unless he used the local ip). Any ideas? Or is it just something client-side they need to work out? They all get a message saying just "Can't connect"