#1 [00:21] * Elder [webchat@c-68-82-147-173.hsd1.pa.comcast.net] has joined #minecrafthelp
#2 [00:21] <Elder> My Minecraft constantly crashes
#3 [00:22] <Elder> I've updated graphics card drivers, optimized settings, etc. and I have good components but the game still crashes regardless or what version I use
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#8 [00:58] <Kinzlex> I'm having trouble connecting to the Hypixel server. I know that it's not my wifi because my Google Chrome and phone are working perfectly fine. Whenever I try to join the server it says "failed to authenticate your connection". I don't understand what that means or why it's coming up. I changed my username right before this which could have caused
#9 [00:58] <Kinzlex> the problem, but I'm not sure why it would have. I would greatly appreciate some help. Thanks!
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#14 [01:36] <Kinzlex> Uh I was on here a little while ago and had to relog. I guess it made me leave the conversation. Is anyone online that could help me?
#15 [01:36] <ReyTrollGaming> hello
#16 [01:38] <Kinzlex> Oh hi!
#17 [01:38] <Kinzlex> I'm having some connection issues, and I don't think that it's my wifi because everything else is working fine
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#29 [03:24] * martinner [webchat@46-13-88-133.customers.tmcz.cz] has joined #minecrafthelp
#30 [03:25] <martinner> Hello, i have a problem.. if i launch my minecraft throught Minecraft Launcher, it wont start the game
#31 [03:28] * opmc [~op@2001:8a0:ff82:cb00:d586:2b63:1c15:1ec6] has joined #minecrafthelp
#32 [03:29] <martinner> Hello, i have a problem.. if i launch my minecraft throught Minecraft Launcher, it wont start the game
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#41 [03:43] <martinner> Hello, i have a problem.. if i launch my minecraft throught Minecraft Launcher, it wont start the game
#42 [03:48] * Scrubics [webchat@122.105.96.121] has joined #minecrafthelp
#43 [03:49] <Scrubics> My game crashes whenever i load up forge game installation
#44 [03:51] <martinner> I dont have forge, i have clean version
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#47 [04:07] * jerx [webchat@188-230-221-207.dynamic.t-2.net] has joined #minecrafthelp
#48 [04:08] <jerx> https://paste.gg/p/anonymous/733b836e7b50429b9a53619ea071ed42
#49 [04:08] <jerx> please help
#50 [04:46] * martinner [webchat@46-13-88-133.customers.tmcz.cz] has joined #minecrafthelp
#51 [04:47] <martinner> Hello, i can´t launch my minecraft, and i don´t know why
#52 [04:48] <martinner> it shows me
#53 [04:49] <martinner> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000075efb065, pid=12376, tid=10160
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#56 [05:26] * fadooshishere [webchat@101.166.200.180] has joined #minecrafthelp
#57 [05:27] <fadooshishere> Just bought minecraft and whenever i try to play the game freezes during the mojang load up screen
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#61 [06:52] * zrudlo_autyzmu [webchat@ewr65.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#62 [06:53] <zrudlo_autyzmu> hello i just got my minecraft account and i can't log in
#63 [06:53] <zrudlo_autyzmu> it says that i got invalid email or password
#64 [06:53] <zrudlo_autyzmu> i tried reseeting it
#65 [06:53] <zrudlo_autyzmu> but its not working
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#68 [07:51] * hi [webchat@ool-1892fa5a.dyn.optonline.net] has joined #minecrafthelp
#69 [07:51] <hi> #minecrafthelp minecraft crashes anytime i try to launch it
#70 [07:54] * Miguelon [webchat@42.red-79-151-194.dynamicip.rima-tde.net] has joined #minecrafthelp
#71 [07:55] <Miguelon> Only English?
#72 [07:57] <Miguelon> I cant play my Minecraft java edition in my computer. maybe the problem was that i upgrade to windows 10
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#75 [08:45] * samuel [webchat@net-188-217-217-56.cust.vodafonedsl.it] has joined #minecrafthelp
#76 [08:46] <samuel> hi I have problems connecting to the site
#77 [08:51] <samuel> aoo
#78 [08:59] * Mniechu [webchat@public-gprs403321.centertel.pl] has joined #minecrafthelp
#79 [09:00] <Mniechu> Good morning, the last time I tried you to Minecraft before updating I forgot my email and password
#80 [09:01] <Mniechu> Will my account recover?
#81 [09:02] * quesban [webchat@62-99-220-102.static.upcbusiness.at] has joined #minecrafthelp
#82 [09:03] <quesban> anyone online?
#83 [09:04] <quesban> just wondering if I could recover a really old mc account that I don't even have access to its email anymore
#84 [09:05] <quesban> the only thing that could be called a proof is the date and time I bought the game
#85 [09:06] <Mniechu> no
#86 [09:06] <quesban> well that sucks
#87 [09:07] <quesban> and after I requested the transaction history of my paypal account that took like ages to get
#88 [09:07] * Mniechu [webchat@public-gprs403321.centertel.pl] has quit. (Quit: webchat.esper.net)
#89 [09:07] * Mniechu [webchat@public-gprs403321.centertel.pl] has joined #minecrafthelp
#90 [09:07] * Joe [webchat@152.89.163.4] has joined #minecrafthelp
#91 [09:08] <Mniechu> Hello, I forgot my Mojang account email and password and I will be able to recover my account by username
#92 [09:10] <quesban> yeah well I got the transaction ID from 2012 hope they can help
#93 [09:14] * Alcemistof [webchat@112.203.46.61] has joined #minecrafthelp
#94 [09:14] <Alcemistof> hello
#95 [09:15] <Joe> Hello! I'm new to this, so please bear with me. I'm a brand new Minecraft fan. I initially installed the game on my iPhone, and once I startet it I created a random gamer tag for the Microsoft services. All went well. Later I bought the game for my PS4. I have a different gamer tag on Sony system obviously, so intiatally I couldn't logically transf
#96 [09:15] <Joe> er my words.
#97 [09:15] <Joe> I was able to log out and in again - using my newly acquired (random) Microsoft gamer tag. Now, when I start the game on the PS4, the starting screen shows my Sony gamertag on the right, and then autoimatically logs in my Microsoft one, which then appears correctly on the left. The prpblems is that I cannot load my worlds on the different systems.
#98 [09:15] <Joe> I want to, say, create a world on iOS, and then continuie the session on PS4 and vice versa. Shouldn't that be possible?? I tried logging in and out multiple times.
#99 [09:16] <Alcemistof> My problem is that when I input a certain server address for multiplayer, it keeps saying "Cannot resolve hostname" when the address works perfectly on another computer
#100 [09:16] * Tom [webchat@2-108-224-230-cable.dk.customer.tdc.net] has joined #minecrafthelp
#101 [09:17] <Tom> Hello
#102 [09:19] <Mniechu> Hi
#103 [09:19] <quesban> alcemistof, I'm not a technical support guy but are you sure you're connected to the same network on said pc when you're trying to connect to a local server?
#104 [09:19] <Tom> i have a problem with my account because before you made everthing different and now you cannot use your username to login i always used my username and password too login in but now its impossible for me to login because its only email and password
#105 [09:19] <Alcemistof> quesban Yes I am
#106 [09:20] <Tom> ohh its public chat is there any privat chat?
#107 [09:21] <quesban> I don't think so no
#108 [09:21] <quesban> you could try contacting mojang support though no?
#109 [09:24] * Tim [webchat@p508B58BD.dip0.t-ipconnect.de] has joined #minecrafthelp
#110 [09:24] <Tim> i can not login my acc
#111 [09:25] <Tim> when i go on log in it happening nothing
#112 [09:26] * quesban [webchat@62-99-220-102.static.upcbusiness.at] has quit. (Quit: webchat.esper.net)
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#115 [09:34] * Tim [webchat@p508B58BD.dip0.t-ipconnect.de] has joined #minecrafthelp
#116 [09:36] <Tim> #minecrafthelp i dont can log in when i press the button log in then happened nothng
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#118 [09:43] * Mniechu [webchat@public-gprs403321.centertel.pl] has quit. (Quit: webchat.esper.net)
#119 [10:35] * Lau [webchat@80-163-11-223-cable.dk.customer.tdc.net] has joined #minecrafthelp
#120 [10:37] <Lau> Hi people! I am in great need because i cannot access my account for the reason being that it says wrong password/username/email. (Believe me i have tried everything to get my account back) But the thing is that i had an active subscription for the Minecraft Realms, and as you may now understand i have no way of cancelling this subscription and it
#121 [10:37] <Lau> keeps ticking money off my bank account! pls help..
#122 [10:46] * K-9 [webchat@79.116.233.102] has joined #minecrafthelp
#123 [10:46] <K-9> Hello there! I need help on trying to log in,
#124 [10:46] <K-9> I click continue on the button that says "this site uses cookies, click to continue" and it just refreshes the page
#125 [10:46] <K-9> Same goes for password reset
#126 [10:47] <K-9> I changed my password through phone and it works, but now I can't login here, on PC. I installed 2 more browsers and it still does the same. Help?
#127 [10:48] <mattym> Lau, Have you sent in a support ticket to Mojang?
#128 [10:48] <mattym> ??> K-9 tools/hjt
#129 [10:48] <Mightyena> K-9: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#130 [10:48] <Mightyena> K-9: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#131 [10:49] <Lau> No i have had trouble finding any place to write directly to Mojang :S
#132 [10:49] <mattym> ??> Lau account/send-email
#133 [10:49] <Mightyena> Lau: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#134 [10:49] <K-9> Alright let me try Mightyena
#135 [10:50] <K-9> Mightyenahttps://paste.ubuntu.com/p/6S9qGgyKpb/
#136 [10:50] <K-9> https://paste.ubuntu.com/p/6S9qGgyKpb/
#137 [10:51] <mattym> ??> K-9 av/adwcleaner
#138 [10:51] <Mightyena> K-9: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#139 [10:51] <Mightyena> K-9: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#140 [10:52] <K-9> I already have 2 antiviruses, how does this help me?
#141 [10:52] <Lau> Ty so much man, will try that!
#142 [10:53] <mattym> K-9, Cause neither of the 2 you already installed have done anything to fix the malware HijackThis found on the system
#143 [10:53] <K-9> Well how will that fix my minecraft log in problem? I click continue and it refeshes the page
#144 [10:53] <K-9> on that this site uses cookies thingy
#145 [10:54] <mattym> K-9, One of the malwares you have is known to cause login issues.
#146 [10:54] <K-9> And what malware is that, lmao?
#147 [10:55] <mattym> K-9, Run the tool.
#148 [10:55] <K-9> I have some PUP files.
#149 [10:55] <K-9> And it seems that Web Companion seems to be the problem?
#150 [10:55] <mattym> K-9, Among other things.
#151 [10:55] <K-9> Do I quarantine them or?
#152 [10:55] <K-9> I did the scna.
#153 [10:55] <K-9> Scan.*
#154 [10:56] <mattym> K-9, If quarantine is the only option it gives you, then yes.
#155 [10:57] <Lau> Sorry, but where do i find my Transaction ID?
#156 [10:57] <mattym> ??> Lau account/trans-id
#157 [10:57] <Mightyena> Lau: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#158 [10:58] * K-9 [webchat@79.116.233.102] has joined #minecrafthelp
#159 [10:58] <K-9> Alr i'm back here
#160 [10:58] <K-9> Now what do I do?
#161 [10:58] <K-9> mattym
#162 [10:59] <mattym> K-9, Test the page again.
#163 [10:59] <K-9> Still the same. Hold on let me try one more time
#164 [10:59] <K-9> Yep, still the same
#165 [11:00] <mattym> K-9, Can you run HijackThis again to get an updated report?
#166 [11:01] <K-9> Can you give me that ubuntu pastebin page again please?
#167 [11:01] <mattym> K-9, paste.ubuntu.com
#168 [11:01] <K-9> https://paste.ubuntu.com/p/V4q3F3Fg7D/
#169 [11:01] * ViennaAustria [webchat@178-191-173-79.adsl.highway.telekom.at] has joined #minecrafthelp
#170 [11:02] <mattym> K-9, Manually uninstall BraveBrowser
#171 [11:02] <K-9> hahahahaha why and hell no?
#172 [11:02] <K-9> that's my main browser
#173 [11:02] <K-9> why would I uninstall it
#174 [11:03] <ViennaAustria> Hey, I have a problem with the minecraft launcher. I can see that ther is a progres but it is just a blck screen. How can I fix this, does ayone know?
#175 [11:03] <mattym> K-9, Its causing your issues.
#176 [11:03] * km973 [webchat@64.187.185.116] has joined #minecrafthelp
#177 [11:03] * km973 [webchat@64.187.185.116] has quit. (Client Quit)
#178 [11:03] <K-9> and instead what browser should I use? let me guess : Chrome?
#179 [11:03] <mattym> ViennaAustria, The launcher itself is black or the game window it launches?
#180 [11:04] <mattym> K-9, Literally almost any other option will work.
#181 [11:04] <ViennaAustria> mattym well the game laucher is black, my curser will detect something but i cant see what
#182 [11:05] <mattym> ViennaAustria, Is it a recent issue, or has it always been like that?
#183 [11:05] * K-9 [webchat@79.116.233.102] has quit. (Quit: webchat.esper.net)
#184 [11:05] <ViennaAustria> i just bought the game an hour ago
#185 [11:05] <mattym> ??> ViennaAustria tools/hjt
#186 [11:05] <Mightyena> ViennaAustria: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#187 [11:05] <Mightyena> ViennaAustria: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#188 [11:07] <ViennaAustria> mattym what you mean with tools/hjt?
#189 [11:07] * Lau [webchat@80-163-11-223-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#190 [11:07] <mattym> ViennaAustria, Follow the instructions Mightyena wrote after that.
#191 [11:07] <ViennaAustria> ok thank y'all
#192 [11:12] * Joseph [webchat@ool-18bd59f1.dyn.optonline.net] has joined #minecrafthelp
#193 [11:13] <Joseph> I want to log into my old Minecraft account but am unable to
#194 [11:13] * hauspool [webchat@84-30-134-251.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#195 [11:13] <mattym> Joseph, What happens when you try?
#196 [11:14] <Joseph> I log in with my email and password but I don't know all of my security questions
#197 [11:14] <hauspool> when I try to login to the game it says password or email are wrong however when I use my old laptop and try to log it works perfectly fine this leads me to believe that my laptop has been blacklisted or something like that, could this be possible
#198 [11:15] <mattym> Joseph, Have you tried resetting them?
#199 [11:15] <mattym> hauspool, Are you currently on the computer thats having the issue?
#200 [11:15] <hauspool> yes
#201 [11:15] <Joseph> I can't because the email I made with the account was never real
#202 [11:15] <mattym> ??> hauspool tools/hjt
#203 [11:15] <Mightyena> hauspool: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#204 [11:15] <Mightyena> hauspool: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#205 [11:15] <mattym> Joseph, What do you mean?
#206 [11:16] <Joseph> I made my Minecraft account in 2015 and I was getting a new email of my own the same day and I put Joe in it and not j
#207 [11:16] <Joseph> It says not to give account info
#208 [11:17] <Joseph> But im happy to if it means I can get m account back
#209 [11:17] <mattym> Joseph, Don't share the info. But what do you mean that it wasnt real?
#210 [11:18] <Joseph> Lets say my account email was coolbro@.com but I made a Minecraft account with the email coolbrother@.com
#211 [11:18] <mattym> Joseph, So you have no access at all the the actual email thats associated with the account?
#212 [11:19] <Joseph> No that's why I can't reset anything and I've emailed mojang a number of times with no response
#213 [11:19] * K-9 [webchat@79.116.233.102] has joined #minecrafthelp
#214 [11:19] <K-9> It's still the same...mattym
#215 [11:19] <mattym> Joseph, Their reply time is very long, best to wait and see when they get back to you.
#216 [11:19] <K-9> I uninstalled brave completely, from control panel, it's still the same
#217 [11:20] <mattym> Joseph, Without access to the account email, only Mojang will be able to offer help with that.
#218 [11:20] <K-9> I am using Opera GX right now
#219 [11:20] <Joseph> My friend emailed at the same time as me and got a response a month ago and I haven't gotten anything
#220 [11:20] <Joseph> and he had the same problem & got his account back
#221 [11:20] <mattym> Joseph, Did you make sure to use an actual email you have access to for the contact email when you filed the support ticket.
#222 [11:20] <Joseph> I can provide you with the email if that's any help
#223 [11:21] <Joseph> Yes
#224 [11:21] <mattym> Joseph, Then just wait on their reply.
#225 [11:21] <Joseph> You can't help with anything right now?
#226 [11:21] <K-9> mattym so can i still somehow fix the issue?
#227 [11:21] <K-9> it's still the same after uninstalling it
#228 [11:21] <mattym> Joseph, No
#229 [11:21] <Joseph> Oh okay
#230 [11:21] <Joseph> Thanks
#231 [11:21] * Joseph [webchat@ool-18bd59f1.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#232 [11:22] * Joseph [webchat@ool-18bd59f1.dyn.optonline.net] has joined #minecrafthelp
#233 [11:22] <mattym> K-9, Didnt see any in the HJT log, but are there any VPNs or Proxy settings running on the PC with the issue?
#234 [11:22] * Joseph [webchat@ool-18bd59f1.dyn.optonline.net] has quit. (Client Quit)
#235 [11:23] <K-9> i really do not know
#236 [11:23] <K-9> i just want to play minecraft for fuck's sake...:(
#237 [11:23] <Absol> K-9: Please keep it civil
#238 [11:23] <K-9> Understood
#239 [11:23] <K-9> Lmao
#240 [11:23] <mattym> K-9, When you logged in on the phone, was it on the same wifi as the PC or on mobile date only?
#241 [11:23] <mattym> data*
#242 [11:23] <K-9> on PC I use a wired connection
#243 [11:24] <K-9> from my router that's on my PC system right next to me
#244 [11:24] <K-9> for mobile it's from the same router but it's WiFi
#245 [11:24] <hauspool> so HijackThis says it is running when I try to open it but I can't see it anywhere is this normal? My university's system is embedded in this laptop though so this may be the reason it seems to not be working as they may have blocked it.
#246 [11:24] <mattym> K-9, Ok, definitely something on the PC then still. One moment.
#247 [11:25] <mattym> hauspool, Are you on the Universities network as well currently?
#248 [11:25] <hauspool> no on my home wifi
#249 [11:25] <mattym> hauspool, You may need to contact the Unis IT people, something they put on may be causing the game issue as well
#250 [11:26] <mattym> hauspool, Also, make sure the HJT program didn't run and get hidden behind another open window
#251 [11:26] <hauspool> I am pretty sure it isn't as a couple of friends of mine are able to run the game perfectly fine
#252 [11:28] <hauspool> But could it be possible my laptop is blacklisted as I downloaded minecraft a couple of months ago and used some sketchy program to get free access through an unused account.
#253 [11:28] <K-9> FINALLY!
#254 [11:28] <K-9> IT'S FIXED
#255 [11:28] <K-9> FINALLY!
#256 [11:28] <mattym> K-9, Did you change something else?
#257 [11:28] <mattym> hauspool, HijackThis would be able to tell if thats the issue.
#258 [11:28] <K-9> Nope, I just tried to refresh the page more times.
#259 [11:28] <mattym> hauspool, Can you try running it again.
#260 [11:28] <K-9> But, still,
#261 [11:28] <K-9> It was weird at first.
#262 [11:28] <hauspool> i am trying right now
#263 [11:29] <hauspool> it seems like it is running in the background but i can't access it
#264 [11:29] * ViennaAustria [webchat@178-191-173-79.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#265 [11:30] <mattym> hauspool, Minimize all open windows to make sure the confirmation box is not hidden somewhere.
#266 [11:30] <K-9> mattym Now how can I download minecraft, lol? I haven't played since 2017 and it suffered so many updates on site and on game too.
#267 [11:30] <hauspool> yes i got it working
#268 [11:31] <mattym> K-9, You can get the launcher from going directly to minecraft.net/download
#269 [11:31] <mattym> hauspool, Let me know if you need the rest of the instructions again.
#270 [11:32] <K-9> mattym Thanks for the help, it was an adventure to fix that issue. See you. <3
#271 [11:32] * K-9 [webchat@79.116.233.102] has quit. (Quit: webchat.esper.net)
#272 [11:34] <hauspool> I think this is the link https://paste.ubuntu.com/p/BrWQCqGQxn/
#273 [11:35] <mattym> ??> hauspool info/mcleaks
#274 [11:35] <Mightyena> hauspool: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#275 [11:35] <Mightyena> hauspool: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#276 [11:35] <mattym> ??> hauspool win/hosts/edit
#277 [11:35] <Mightyena> hauspool: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#278 [11:35] <Mightyena> hauspool: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#279 [11:40] <hauspool> should I then remove the bottom two rows and then save the file, this is the thing I get to see in the notepad https://paste.ubuntu.com/p/SsmRQ9swwz/
#280 [11:40] <mattym> hauspool, Yes
#281 [11:40] <hauspool> okay thanks
#282 [11:42] * Monty [webchat@95C8766A.dsl.pool.telekom.hu] has joined #minecrafthelp
#283 [11:42] <Monty> Hey
#284 [11:42] * ANNA_BANANA [webchat@fletcherbaggaley.plus.com] has joined #minecrafthelp
#285 [11:43] <Monty> We use Java Minecraft on the latest release and we got some issues
#286 [11:43] <ANNA_BANANA> WHAT IS THE PASSWORD TO PLAY THE GAME
#287 [11:44] <Monty> Some of my friends disconnect all the time
#288 [11:44] <Monty> but not everybody of them
#289 [11:44] <Monty> They have the lates java version and we have the same release too
#290 [11:44] <hauspool> it worked i can log in again thank you so much
#291 [11:44] <mattym> Monty, Thats just network issues, not much you can do about that.
#292 [11:45] <Monty> But i got the fastest ethernet
#293 [11:45] <Monty> Everthing works fine
#294 [11:45] <mattym> Monty, That has nothing to do with it.
#295 [11:45] <Monty> And they instantly disconnect,but not everybody
#296 [11:46] <Monty> So they bought the javacraft for ~23 Eur and now we wont be able to play just because some network issues ?:(
#297 [11:46] * ANNA_BANANA [webchat@fletcherbaggaley.plus.com] has quit. (Client Quit)
#298 [11:46] <mattym> Monty, They will just have to keep trying till they can establish a stable connection.
#299 [11:48] * hauspool [webchat@84-30-134-251.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#300 [11:51] * daniel405 [webchat@114-26-30-59.dynamic-ip.hinet.net] has joined #minecrafthelp
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#302 [11:53] * Unnatural [webchat@60-242-17-39.tpgi.com.au] has joined #minecrafthelp
#303 [11:54] <Unnatural> Heya
#304 [11:56] <Unnatural> When trying to log into the official minecraft.net website, clicking "sign in" doesn't work. It sends me to the correct log in page, but there is no where to enter my details, it is just purely the background (with the villager house) and nothing else that can be accessible, not sure what I can do. Thanks!
#305 [11:59] <Unnatural> https://imgur.com/a/1lgAbhi
#306 [11:59] <Unnatural> here is what I see, and clicking "log in" again just reloads this exact page
#307 [12:12] * Alex5 [webchat@cpe-68-175-120-36.nyc.res.rr.com] has joined #minecrafthelp
#308 [12:12] <Alex5> My Minecraft won't let me log in
#309 [12:13] * vildar [webchat@m83-188-205-61.cust.tele2.se] has joined #minecrafthelp
#310 [12:14] <vildar> i get kicked from a friends realm and when i get kicked it says "internal exception: java.io.ioexception: an existing connection was forcibly closed by remote" anybody that can help me?
#311 [12:15] * Alex5 [webchat@cpe-68-175-120-36.nyc.res.rr.com] has quit. (Client Quit)
#312 [12:18] * toran [webchat@mobile-107-77-211-169.mobile.att.net] has joined #minecrafthelp
#313 [12:18] * vildar [webchat@m83-188-205-61.cust.tele2.se] has quit. (Client Quit)
#314 [12:19] <toran> hello i need to transfer my account to a new email because i no longer have access to my old one
#315 [12:26] * Matteo [webchat@2-238-79-13.ip243.fastwebnet.it] has joined #minecrafthelp
#316 [12:28] * Matteo [webchat@2-238-79-13.ip243.fastwebnet.it] has quit. (Client Quit)
#317 [12:28] * Matteo [webchat@2-238-79-13.ip243.fastwebnet.it] has joined #minecrafthelp
#318 [12:28] <Matteo> Hi everyone, for some reason I can't play online, it always gives me the error Internal Exception. I am playing from a MacOs
#319 [12:30] <Matteo> Internal Exceptions: java.io.IOExeption: Connection reset by peer
#320 [12:32] * Unnatural [webchat@60-242-17-39.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#321 [12:46] * Herzzog [webchat@147.253.6.42] has joined #minecrafthelp
#322 [12:48] <Herzzog> Hello, I received au email saying that my Minecraft account has been migrated a year ago. At that time I was not playing so i did not react. But now I can't play anymore, and I did not migrate my account, so i think my account was robbed. I purchased Minecraft a while ago, it was still in beta, like in 2010 or 2011
#323 [12:55] * Darren [webchat@cpe-104-228-8-238.nycap.res.rr.com] has joined #minecrafthelp
#324 [12:57] <Darren> Hello, so I was trying to log into my Minecraft account this morning. So put in my log in info and after i completed the "Robot" test I click the "log in" button nothing happened. The page didn't reload or anything, the only thing that happened is the button change from green to grey.
#325 [13:03] * nik [webchat@193.121.50.80] has joined #minecrafthelp
#326 [13:03] * kameel2506 [webchat@94-224-74-156.access.telenet.be] has joined #minecrafthelp
#327 [13:03] <kameel2506> hello
#328 [13:03] <nik> hello i have a problem
#329 [13:03] <kameel2506> i cant login on my minecraft account
#330 [13:03] <nik> i have the same issue
#331 [13:03] <kameel2506> it says the pasword or username is invalid but im 100procent sure that i know my password and login
#332 [13:04] <nik> me to
#333 [13:11] * Herzzog [webchat@147.253.6.42] has quit. (Quit: webchat.esper.net)
#334 [13:12] * ShinusPanther [webchat@adsl-178-39-100-152.adslplus.ch] has joined #minecrafthelp
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#336 [13:12] * ShinusPanther [webchat@adsl-178-39-100-152.adslplus.ch] has joined #minecrafthelp
#337 [13:17] <ShinusPanther> Hello, I finally, after nearly two months, received a reply from Minecraft support about an issue with my account (I'm not able to login, it says my credentials are invalid) and after roughly an hour since my reply, containing the transaction ID they requested, they send me the exact same email again. This has now happened five times. Is anyone els
#338 [13:17] <ShinusPanther> e experiencing this?
#339 [13:19] * HangryNerd [webchat@pool-72-88-32-237.bflony.east.verizon.net] has joined #minecrafthelp
#340 [13:20] * DavidJesus [webchat@wifi-66-27.uc3m.es] has joined #minecrafthelp
#341 [13:20] <HangryNerd> Im having trouble installing shaders
#342 [13:21] <DavidJesus> hey guys. I am having problems connecting to my account because the "reset your password" link does not work. Any recomendations?
#343 [13:24] <ShinusPanther> What happens when you click it? DavidJesus
#344 [13:25] <DavidJesus> An empty page appears, just with the minecraft background and a botton to return to home page
#345 [13:27] <ShinusPanther> So, you go to request a password reset, enter your email and you get redirected to an empty page?
#346 [13:29] <DavidJesus> exactly
#347 [13:29] <ShinusPanther> And you receive no email either?
#348 [13:30] <DavidJesus> ah no, sorry.
#349 [13:30] <DavidJesus> i receive the email with a link to reset the password
#350 [13:30] <ShinusPanther> There we go
#351 [13:30] <DavidJesus> when i open this link, i am directed to an empty page with no instructions
#352 [13:31] <ShinusPanther> Did you try copy-pasting the link directly from the email text?
#353 [13:31] <DavidJesus> yes
#354 [13:32] * Darren [webchat@cpe-104-228-8-238.nycap.res.rr.com] has quit. (Quit: webchat.esper.net)
#355 [13:33] <ShinusPanther> I don't know what else you could try, man, sorry. Perhaps you could attempt later, or some other day?
#356 [13:33] <DavidJesus> Thanks anyways
#357 [13:34] <DavidJesus> do you know how i can contact the actual support?
#358 [13:34] <DavidJesus> i couldnt find it
#359 [13:39] <ShinusPanther> Right here man: https://help.minecraft.net/hc/en-us/requests/new
#360 [13:39] <ShinusPanther> Right here man: https://help.minecraft.net/hc/en-us/requests/new
#361 [13:41] * ShinusPanther [webchat@adsl-178-39-100-152.adslplus.ch] has left #minecrafthelp
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#363 [13:49] * tammy6 [webchat@ip72-202-143-113.ks.ks.cox.net] has joined #minecrafthelp
#364 [13:50] <tammy6> i bought minecraft yesterday for my mac and i found out that i can't join the windows 10 version. i want to return it and buy the other version but I don't know how to return it
#365 [13:51] * Odin [webchat@98.11.112.229] has joined #minecrafthelp
#366 [13:52] * tammy6 [webchat@ip72-202-143-113.ks.ks.cox.net] has quit. (Client Quit)
#367 [13:52] * t [webchat@ip72-202-143-113.ks.ks.cox.net] has joined #minecrafthelp
#368 [13:53] <Odin> Hi, I'm playing bedrock on Windows 10 and I can't see messages in text chat from everyone. I can see messages from the host, who is also an xbox friend. Not sure what the issue is
#369 [13:53] * t [webchat@ip72-202-143-113.ks.ks.cox.net] has quit. (Client Quit)
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#371 [13:58] * kk93 [webchat@64.187.185.116] has joined #minecrafthelp
#372 [14:00] <tony> Hello I recently redownloaded minecraft and java for mac. It get to launch screen and says "error game crashed an unexpected issue occurred and the game has crashed." Before it was saying this it was saying exit code 6 was the issue, what do i do to fix it?
#373 [14:00] <kk93> Hi, I can't log into my account on websites and launcher. On the website I just hit the login button but nothing happens. The launcher just said I had invalid account or password. Does anyone know what to do?
#374 [14:03] * rockydangerbuff1 [webchat@cpe-74-64-119-132.nyc.res.rr.com] has joined #minecrafthelp
#375 [14:04] <rockydangerbuff1> just downloaded Minecraft Java for first time and it won't launch on my mac laptop
#376 [14:08] * kk93 [webchat@64.187.185.116] has quit. (Quit: webchat.esper.net)
#377 [14:10] * tony [webchat@rrcs-98-101-65-163.midsouth.biz.rr.com] has quit. (Quit: webchat.esper.net)
#378 [14:25] * ss [webchat@d149-67-27-185.col.wideopenwest.com] has joined #minecrafthelp
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#380 [14:28] * Sarxaz [webchat@159-118-138-37.cpe.sparklight.net] has joined #minecrafthelp
#381 [14:29] <Sarxaz> hey
#382 [14:29] <Sarxaz> So I bought Minecraft right And It double charged my card and I didn't even get the game! like anyway to refund?
#383 [14:29] * Sarxaz [webchat@159-118-138-37.cpe.sparklight.net] has quit. (Client Quit)
#384 [14:33] * metahavre11 [webchat@7.79-161-115.customer.lyse.net] has joined #minecrafthelp
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#386 [14:50] * hi [webchat@ool-1892fa5a.dyn.optonline.net] has joined #minecrafthelp
#387 [14:50] <hi> i need help
#388 [14:58] * StealthRanger12 [webchat@cpc1-newt35-2-0-cust1060.19-3.cable.virginm.net] has joined #minecrafthelp
#389 [15:00] <StealthRanger12> Hello, every time I try to log into the launcher it says,"Sorry. Check you are online then try again." I have had this problem for over a month now and it is very annoying. Can someone help?
#390 [15:18] * help_me [webchat@cpe-45-50-137-210.socal.res.rr.com] has joined #minecrafthelp
#391 [15:19] <help_me> Whenever i log in i get an error code saying make sure i have up to date drivers
#392 [15:25] * StealthRanger12 [webchat@cpc1-newt35-2-0-cust1060.19-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#393 [15:29] * boozaster [webchat@c-73-220-19-117.hsd1.ca.comcast.net] has joined #minecrafthelp
#394 [15:31] <boozaster> I am running Minecraft for Java on my windows PC, but for some reason I keep getting the "no connection" error. I have internet connection, and I do not have any of the incompatible software listed here: https://minecraftirc.net/support-articles/known-incompatible-software/. Any other suggestions?
#395 [15:34] * hi [webchat@ool-1892fa5a.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#396 [16:11] * jay [webchat@c-73-125-216-110.hsd1.fl.comcast.net] has joined #minecrafthelp
#397 [16:11] <jay> how to get a refund
#398 [16:13] * Hoprap [webchat@119.red-176-84-43.dynamicip.rima-tde.net] has joined #minecrafthelp
#399 [16:15] * Nature3c [webchat@107-213-10-163.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#400 [16:15] <Hoprap> Hi, a few days ago I deleted my Mojang account because I had problem to iniciate in the web, and now I´d like to takeit back so that way I could buy Minecraft
#401 [16:15] <Nature3c> I forgot my old Premium Minecraft acciunt username that I need to migrate
#402 [16:17] <Nature3c> I know my old minecraft account e mail but not the username
#403 [16:17] * Nature3c [webchat@107-213-10-163.lightspeed.cicril.sbcglobal.net] has quit. (Client Quit)
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#406 [16:26] * sealdogo [webchat@dsl-213-233-240-084.solcon.nl] has joined #minecrafthelp
#407 [16:27] <sealdogo> hello ive bin trying to log into my acount in my launcher and on minecraft.net but for some reason it wont let me, on the launcher it says that im using the wrong password even though it is right and if i visit minecraft.net when i press the login button it just does nothing
#408 [16:28] * Nefonrai [webchat@bl9-34-151.dsl.telepac.pt] has joined #minecrafthelp
#409 [16:30] <sealdogo> ive bin trouble shooting for more than an hour now without any succes ive tried chaniching my password redowload minecraft etc. but nothing works
#410 [16:30] <Nefonrai> Hi, on the Minecraft website when i click on the "Sign in" button that takes me to the page but whithout the textboxs where i put my email etc, its just an empty page, what can i do to fix it?
#411 [16:30] * Daleksus [webchat@79.108.54.6.dyn.user.ono.com] has joined #minecrafthelp
#412 [16:32] <Daleksus> Hello, I have just bought minecraft, my credit card has registered the pavement, but i dont have the game
#413 [16:32] <sealdogo> you should be able to download it when you log into your acount on minecraft.net
#414 [16:33] * bigShaq [webchat@host86-174-242-120.range86-174.btcentralplus.com] has joined #minecrafthelp
#415 [16:34] <sealdogo> i do know that there is an option to change the launcher of the game back to previouse versions wich has fixed a simaler probleme i had to this one i just forgot how to do it
#416 [16:36] * Daniel4 [webchat@host86-174-242-120.range86-174.btcentralplus.com] has joined #minecrafthelp
#417 [16:37] <Daniel4> hi
#418 [16:38] <Daniel4> anyone online?
#419 [16:38] <Daniel4> just needing some help with my minecrafty
#420 [16:39] <Daniel4> I am trying to go on 1.15.2 for the first time, and the game crashes everytime I open it. The error says it's due to the saves folder, and when I del the saves folder, it makes the game load, and then crash. Plz help
#421 [16:39] * Minecraftsteve [webchat@ool-457056ee.dyn.optonline.net] has joined #minecrafthelp
#422 [16:39] <Daniel4> o/ Minecraftsteve
#423 [16:40] <Minecraftsteve> yo
#424 [16:40] <Daniel4> ok I can already tell you are epic
#425 [16:40] <Daniel4> can you save me please?
#426 [16:40] <Minecraftsteve> need some help with your acc?
#427 [16:40] <Daniel4> yeah
#428 [16:40] <Minecraftsteve> what is the issue
#429 [16:40] <Minecraftsteve> include as many details as possible
#430 [16:40] <Daniel4> I am trying to go on 1.15.2 for the first time, and the game crashes everytime I open it. The error says it's due to the saves folder, and when I del the saves folder, it makes the game load, and then crash. Plz help
#431 [16:41] <Minecraftsteve> i cant help
#432 [16:41] <Minecraftsteve> I play bw 24/7
#433 [16:41] <Minecraftsteve> with my noob pal
#434 [16:41] <Minecraftsteve> marjor kola
#435 [16:41] <Daniel4> awww come on
#436 [16:41] <Daniel4> u pro premium
#437 [16:41] <Daleksus> Hello, I have just bought minecraft, my credit card has registered the pavement, but i dont have the game, what can i do??
#438 [16:42] * MinecraftGamer [webchat@ool-457056ee.dyn.optonline.net] has joined #minecrafthelp
#439 [16:42] <Daniel4> I would suggest you contact the official Mojang support, rather than a live chat full of untrained people. You could easily get scammed.
#440 [16:42] <MinecraftGamer> Heyyyyy Doozy!
#441 [16:44] * Daniel4 [webchat@host86-174-242-120.range86-174.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#442 [16:45] <Daleksus> how can i contact with them, pls tell me
#443 [16:48] * Nefonrai [webchat@bl9-34-151.dsl.telepac.pt] has quit. (Quit: webchat.esper.net)
#444 [16:52] * bigShaq [webchat@host86-174-242-120.range86-174.btcentralplus.com] has joined #minecrafthelp
#445 [16:52] <bigShaq> galaxus, what seems to be the issue?
#446 [16:52] <MinecraftGamer> Daleksus
#447 [16:52] * Dragon_Sword [webchat@ool-457056ee.dyn.optonline.net] has joined #minecrafthelp
#448 [16:52] * sealdogo [webchat@dsl-213-233-240-084.solcon.nl] has quit. (Quit: webchat.esper.net)
#449 [16:52] <bigShaq> who wants to voice chat#
#450 [16:52] <MinecraftGamer> Let's go
#451 [16:52] <MinecraftGamer> I'll do it
#452 [16:52] <bigShaq> how
#453 [16:52] <Daleksus> Hello, I have just bought minecraft, my credit card has registered the pavement, but i dont have the game, what can i do??
#454 [16:52] * El_Nathino [webchat@215.22.94.92.rev.sfr.net] has joined #minecrafthelp
#455 [16:52] <bigShaq> contact Mojang support
#456 [16:53] <Dragon_Sword> Have you tried downloading the game at https://www.minecraft.net/en-us/download/
#457 [16:53] * dylan [webchat@76-197-206-16.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#458 [16:54] <bigShaq> heyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy#
#459 [16:54] <MinecraftGamer> doozy
#460 [16:54] <Daleksus> bu that is the free trial
#461 [16:54] <bigShaq> who here is a BIG FAT FAN of the YTP video made by theepicredstone?
#462 [16:54] <MinecraftGamer> Meeee3
#463 [16:54] <bigShaq> NICE
#464 [16:54] <bigShaq> YOU MUST BE AUTOMATICALLY EPIC'D
#465 [16:54] <El_Nathino> I have a problem, I can't connect to Minecraft. The error message is: "You're not connected to the internet", yet you can see: my internet connection is working fine.
#466 [16:54] <MinecraftGamer> mor lik the epic RADstone
#467 [16:55] <bigShaq> "I have a problem, I can't connect to Minecraft. The error message is: "You're not connected to the internet", yet you can see: my internet connection is working fine." contact your iISP
#468 [16:55] <Daleksus> Dragon_Sword if i download that is the free trial
#469 [16:55] * dylan [webchat@76-197-206-16.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#470 [16:55] <Dragon_Sword> Daleksus as long as you log in with your login information, you will be able to access the full version!
#471 [16:55] <Daleksus> illl try
#472 [16:55] <MinecraftGamer> ""I have a problem, I can't connect to Minecraft. The error message is: "You're not connected to the internet", yet you can see: my internet connection is working fine." contact your iISP" no
#473 [16:56] <El_Nathino> You can speak to me with my surname, that'll be more easy
#474 [16:56] <MinecraftGamer> cya
#475 [16:57] <Daleksus> Dragon_Sword but in my minecraft account says that i didnt buy anything
#476 [16:57] <Dragon_Sword> Daleksus I'm not sure how to help, sorry. Please try contacting Mojang at https://help.minecraft.net/hc/en-us/requests/new
#477 [17:00] * Daleksus [webchat@79.108.54.6.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#478 [17:03] <El_Nathino> I have a problem, I can't connect to Minecraft. The error message is: "You're not connected to the internet", yet you can see: my internet connection is working fine.
#479 [17:03] * bigShaq [webchat@host86-174-242-120.range86-174.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#480 [17:27] * NatRawr [webchat@ip68-103-203-40.ks.ok.cox.net] has joined #minecrafthelp
#481 [17:29] <NatRawr> my minecraft keeps crashing
#482 [17:39] * ManuelRedwin [webchat@190.237.79.162] has joined #minecrafthelp
#483 [17:42] <ManuelRedwin> I have error GLFW 65542, how can I fix it?
#484 [17:43] <ManuelRedwin> How do I fix the GLFW 65542 error?
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#486 [18:00] * WayToDoor [~WayToDoor@plex.api-d.com] has quit. (Remote host closed the connection)
#487 [18:03] * Monty [webchat@95C8766A.dsl.pool.telekom.hu] has joined #minecrafthelp
#488 [18:03] <Monty> Hey! Got some technical issues.The realms works fine for me but disconnects my friend every 20 sec after joining the game.
#489 [18:03] * mad812 [webchat@75.186.107.87] has joined #minecrafthelp
#490 [18:03] <Monty> Hey! Got some technical issues.The realms works fine for me but disconnects my friend every 20 sec after joining the game.
#491 [18:03] <Monty> My question is,how should we fix that problem? Where is the problem?
#492 [18:04] <mad812> hey my game wont load it crashes before i can choose singleplayer or multiplayer
#493 [18:04] <mad812> can anyone help
#494 [18:23] * Boss_Fire [webchat@bras-vprn-toroon4686w-lp130-05-70-48-2-52.dsl.bell.ca] has joined #minecrafthelp
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#496 [18:29] * coconutuzi [webchat@99-98-66-7.lightspeed.ltrkar.sbcglobal.net] has joined #minecrafthelp
#497 [18:30] <coconutuzi> i dont have access to the email in my account, what do i do? theres no support options?
#498 [18:30] <coconutuzi> there isnt a number or chat
#499 [18:30] <GreyVulpine> coconutuzi - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
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#501 [18:41] * Nayely [webchat@ip72-204-79-92.fv.ks.cox.net] has joined #minecrafthelp
#502 [18:41] <Nayely> Hey, my minecraft won't open because it says my driver doesn't support OpenGL, how could I fix that problem?
#503 [18:48] * WayToDoor [~WayToDoor@plex.api-d.com] has joined #minecrafthelp
#504 [18:49] * ViskevT [webchat@88-104-188-197.dynamic.dsl.as9105.com] has joined #minecrafthelp
#505 [18:50] <ViskevT> Hi, I was wondering if someone could tell me if I could get a refund for the Java edition?Purchased it very recently not realising what version it is
#506 [18:58] * noobc4k3 [webchat@135-23-119-38.cpe.pppoe.ca] has joined #minecrafthelp
#507 [18:58] <noobc4k3> my minecraft is getting stuck on mojang screen
#508 [18:59] <noobc4k3> starts loading then gets stuck around 3/4 the way and the program stops responding
#509 [19:13] * bossenigma [webchat@pool-71-187-226-224.nwrknj.fios.verizon.net] has joined #minecrafthelp
#510 [19:14] <bossenigma> when i try to log into my account it says invalid username or password and ive waited over a day and i still have this problem, is there any chance you guys know how to fix it?
#511 [19:16] * TheErnestox [webchat@181.65.126.204] has joined #minecrafthelp
#512 [19:16] <TheErnestox> Hello?
#513 [19:17] <TheErnestox> ?
#514 [19:23] * laffeyman11 [webchat@cpe-107-11-34-191.columbus.res.rr.com] has joined #minecrafthelp
#515 [19:24] <laffeyman11> Every time I try to log into a server (Hypixel, etc.) I get permanently banned for "being a bot" or "violating a watchdog cheat" thing. I have not logged in to or played on this account in a month or so and this started right after the 1.15.2 update. I'm not sure whats wrong with my accont
#516 [19:24] * Jackson [webchat@c-73-67-131-153.hsd1.or.comcast.net] has joined #minecrafthelp
#517 [19:25] <Jackson> If i own minecraft windows 10 edition do I also get java for free with it?
#518 [19:25] <laffeyman11> Anyone have any fixes or have had this same issue?
#519 [19:25] <Jackson> Java version that is
#520 [19:26] <Jackson> If you are asking me I don't know
#521 [19:26] * Shortness47 [webchat@75-3-92-145.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#522 [19:27] <laffeyman11> I'm just asking anyone who might know
#523 [19:27] <Jackson> I just want to know if purchasing Minecraft Windows 10 Edition gives me minecraft java version for free?
#524 [19:27] <Jackson> ok gotcha
#525 [19:27] * ViskevT [webchat@88-104-188-197.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
#526 [19:27] <laffeyman11> As far as I know no it doesnt
#527 [19:28] <Jackson> I know it works the other way around that if you have java it gives you windows 10 as long as you had purchased it beofre a certain date
#528 [19:28] <Jackson> before*
#529 [19:28] <Jackson> so it doesn't?
#530 [19:29] <laffeyman11> No
#531 [19:29] <Jackson> Okay thank you
#532 [19:29] <Jackson> Have a good day
#533 [19:29] * Jackson [webchat@c-73-67-131-153.hsd1.or.comcast.net] has quit. (Client Quit)
#534 [19:29] <bossenigma> when i try to log into my account it says invalid username or password and ive waited over a day and i still have this problem, is there any chance you guys know how to fix it?
#535 [19:30] <Shortness47> I was about to ask the same question
#536 [19:34] <bossenigma> anyone?
#537 [19:34] <bossenigma> when i try to log into my account it says invalid username or password and ive waited over a day and i still have this problem, is there any chance you guys know how to fix it?
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#539 [19:51] * TheErnestox [webchat@181.65.126.204] has quit. (Quit: webchat.esper.net)
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#541 [20:25] * Jake [webchat@047-024-246-237.res.spectrum.com] has joined #minecrafthelp
#542 [20:26] <Jake> Hey can I get some help?
#543 [20:27] <Jake> I'll take that as a yes...
#544 [20:27] <Jake> So my friend and I are trying to connect to a realm, and we are both experience the same issue
#545 [20:28] * Jake [webchat@047-024-246-237.res.spectrum.com] has quit. (Client Quit)
#546 [20:34] * cai [webchat@072-183-137-063.res.spectrum.com] has joined #minecrafthelp
#547 [20:35] <cai> i cant change the confirmation questins
#548 [20:38] * lead_pipe23 [~Lead@38.29.184.242] has quit. (Ping timeout: 189 seconds)
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#552 [20:39] <cai> hello
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#555 [20:49] * banjokid34 [webchat@toroon2938w-lp130-05-70-27-49-181.dsl.bell.ca] has joined #minecrafthelp
#556 [20:52] <banjokid34> i have been having a issue getting my minecraft to load in. it gets all the way to near the end of the loading bar and then the game crashes or doesnt respond. have have tryed reinstalling many times alretty and do not know hop to fix i.
#557 [20:53] <banjokid34> "how to fix it"
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#559 [20:58] * cai [webchat@072-183-137-063.res.spectrum.com] has joined #minecrafthelp
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#566 [21:20] * Shaebear42 [webchat@cpe-75-87-69-223.kc.res.rr.com] has joined #minecrafthelp
#567 [21:20] <Ike> I am getting the error io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information. I know this is a generic error but I've tried everything i've found online and was directed here.
#568 [21:20] <Shaebear42> The minecraft wouldnt let me reset my password
#569 [21:20] * butthut [webchat@cpe-104-175-93-55.socal.res.rr.com] has joined #minecrafthelp
#570 [21:20] * butthut [webchat@cpe-104-175-93-55.socal.res.rr.com] has quit. (Client Quit)
#571 [21:21] <Shaebear42> Honestly, I have had to reset my password multiple times and they work when I reset them but then dont recognize it once I login again
#572 [21:21] <Shaebear42> Help
#573 [21:21] * Shaebear42 [webchat@cpe-75-87-69-223.kc.res.rr.com] has quit. (Client Quit)
#574 [21:21] * Shaebear42 [webchat@cpe-75-87-69-223.kc.res.rr.com] has joined #minecrafthelp
#575 [21:21] <Shaebear42> Help, not letting login
#576 [21:21] <Shaebear42> Or reset password
#577 [21:22] <Shaebear42> It wont pull the page up
#578 [21:22] <Shaebear42> Like I get the email and it loads on mc site blank
#579 [21:23] * Shaebear42 [webchat@cpe-75-87-69-223.kc.res.rr.com] has quit. (Client Quit)
#580 [21:27] * Quinn [webchat@85.203.46.225] has joined #minecrafthelp
#581 [21:27] <Quinn> why is this happening
#582 [21:28] <Quinn> ISSUE: java.io.IOException: An existing connection was forcibly closed by the remote host
#583 [21:35] <Quinn> Hello?
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#585 [22:19] * banjokid34 [webchat@toroon2938w-lp130-05-70-27-49-181.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#586 [22:21] * Gavin [webchat@h69-131-192-158.nlsnga.dsl.dynamic.tds.net] has joined #minecrafthelp
#587 [22:21] <Gavin> Hiya
#588 [22:22] <Gavin> New to Minecraft, tried purchasing via Microsoft store, however I neutered my WIndows 10 and unable to install from the Microsoft Store app. Is there an alternative site which I can purchase MC and download/install? Windows 10 for pc
#589 [22:23] * VADemon_ [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Read error: Connection reset by peer)
#590 [22:35] * need_help [webchat@c-76-25-180-11.hsd1.co.comcast.net] has joined #minecrafthelp
#591 [22:35] <need_help> Hi, when I try to run mincraft it says my drive dose not suport openGl. What can I do?
#592 [22:36] <mattym> ??> need_help win/dxdiag
#593 [22:36] <Mightyena> need_help: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#594 [22:41] <need_help> ok i did all of that now what
#595 [22:41] <mattym> need_help, I need the link to the page you made with the report on it
#596 [22:41] <need_help> https://paste.ubuntu.com/p/QzyTkRVZd4/
#597 [22:41] <mattym> need_help, Unfortunately that computer is too old for the game.
#598 [22:42] <need_help> ok thanks so much
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#601 [22:48] * Brian [webchat@cpe-70-112-84-75.austin.res.rr.com] has joined #minecrafthelp
#602 [22:48] <Brian> hello
#603 [22:48] <Brian> I want a refund
#604 [23:00] * Heather_Milleman [webchat@162-226-192-107.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
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#606 [23:14] * oofer [webchat@047-224-184-064.res.spectrum.com] has joined #minecrafthelp
#607 [23:14] <oofer> hey
#608 [23:15] <oofer> So i have a problem with my minecraft and it wont load up
#609 [23:19] <oofer> ok fine be that way
#610 [23:19] <oofer> bye
#611 [23:19] <oofer> sexy;)
#612 [23:42] * Cameron [webchat@wsip-72-196-171-55.sd.sd.cox.net] has joined #minecrafthelp
#613 [23:43] <Cameron> I have the password and username to a minecraft account but dont remember the email used at it was from a long time ago. What can I do?
#614 [23:47] * Cameron [webchat@wsip-72-196-171-55.sd.sd.cox.net] has quit. (Client Quit)
#615 [23:55] * Faze_MineJoe [webchat@101.162.102.43] has joined #minecrafthelp
#616 [23:55] <Faze_MineJoe> Hello!
#617 [23:57] <Faze_MineJoe> My friend got me minecraft java thinking he could reedem the windows 10 edition as his account is older then 2018 and he did it. Is there a way you can help since we can't play online on java unless we pay for a server costing money
#618 [23:58] <Faze_MineJoe> ?