#MineCraftHelp IRC Chat Logs

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#4 [01:04] <julia> me and my friend have been chat banned for over a year now on every server we join, just wanted to know if there is any way to fix this because we honestly dont remember why we even are.
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#6 [01:09] * damianh369 [webchat@host48.186-108-82.telecom.net.ar] has joined #minecrafthelp
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#8 [01:12] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
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#11 [01:14] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
#12 [01:15] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
#13 [01:15] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
#14 [01:15] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
#15 [01:15] <damianh369> I have a problem, change my computer and when I log in again I ask myself to answer some questions that when answered tells me that one is wrong, how can I solve that?
#16 [01:15] * Absol kicked damianh369 from #minecrafthelp (Reason: amianh369 :Stop spamming)
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#26 [04:02] * Eszti20 [webchat@host-79-121-52-172.kabelnet.hu] has joined #minecrafthelp
#27 [04:03] <Eszti20> i want to play with 1.11 but every time crashed if i join in the single or multiplayers game
#28 [04:26] * exias [webchat@84-253-216-158.bb.dnainternet.fi] has joined #minecrafthelp
#29 [04:34] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#30 [04:34] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#31 [04:41] * Eszti20 [webchat@host-79-121-52-172.kabelnet.hu] has quit. (Quit: webchat.esper.net)
#32 [04:42] * stevolen23 [webchat@1.159.74.191] has joined #minecrafthelp
#33 [04:42] <stevolen23> i try to log into the launcher on mac but it keeps on saying invalid email or password
#34 [04:43] <stevolen23> i have changed password multiple times and waited hours, but doesn't work still
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#40 [05:57] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#41 [05:57] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#42 [06:12] * Eli [webchat@151.80-203-17.nextgentel.com] has joined #minecrafthelp
#43 [06:12] * Eli is now known as Guest73806
#44 [06:13] <Guest73806> Hi, my game won't load past the Mojang Screen and keeps crashing, I've already updated drivers and completely re-installed the game by deleting the .minecraft folder.
#45 [06:17] * aaa [webchat@net84-253-136-233.mclink.it] has joined #minecrafthelp
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#47 [06:31] * ThemGreeks [webchat@c-71-192-170-5.hsd1.nh.comcast.net] has joined #minecrafthelp
#48 [06:32] <ThemGreeks> Hey im just havin a problem with my account which is on the minecraft webpage and the launcher i cant log in but in minecraft.net it doesnt give me an error and it works fine with my phone
#49 [06:35] <ThemGreeks> but weirdly my password and email work fine on mojang.com
#50 [06:35] <ThemGreeks> havent ever had a problem like this until yesterday
#51 [06:54] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
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#54 [07:19] * LOLKOX2005 [webchat@asm49.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#55 [07:20] <LOLKOX2005> Hi i have broken cords
#56 [07:21] <LOLKOX2005> i don' have cords pls help me
#57 [07:30] * NanoIsSad [webchat@109.177.24.147] has joined #minecrafthelp
#58 [07:30] <NanoIsSad> hey i have a problem with joining 1 server all other servers work fine
#59 [07:36] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#60 [07:36] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#61 [07:52] * ThemGreeks [webchat@c-71-192-170-5.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#62 [07:52] * help_me [webchat@76.122.180.160] has joined #minecrafthelp
#63 [07:53] <help_me> I paid for Java edition but when it installs its asking me to buy it again
#64 [08:01] * TheKnightKarim [webchat@14.227.106.212.dynamic.jazztel.es] has joined #minecrafthelp
#65 [08:02] <TheKnightKarim> Internal Exception io.netty.handler.codec.Decoder.Exception: Badly compressed packet - size of 125 is larger than protocol maximum of 256
#66 [08:03] <TheKnightKarim> I've been getting others too, and I have no idea what's happening
#67 [08:03] <TheKnightKarim> I join any server, walk around, and it crashes me out
#68 [08:04] <TheKnightKarim> io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header check
#69 [08:04] <TheKnightKarim> another one
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#71 [08:12] * chicken_nana [webchat@d192-24-179-75.col.wideopenwest.com] has joined #minecrafthelp
#72 [08:12] <chicken_nana> help i cant get mods
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#77 [08:17] * Antigonethebes [webchat@net-5-88-102-16.cust.vodafonedsl.it] has joined #minecrafthelp
#78 [08:18] <Antigonethebes> Hello, Minecraft uninstalled and reinstalled Minecraft - worlds have gone (Windows 10). I am in desperate need to find a way to get back the lost worlds of a 8-year-old. Minecraft was crashing all the time, I supposed that all the files are backed up in the account. We opened it and the worlds are gone. I looked up in user/local etc files and only
#79 [08:18] <Antigonethebes> an empty worlds folder I can see. Any way i can get those worlds back? Please, please help, we have a major breakdown.
#80 [08:18] <Antigonethebes> an empty worlds folder I can see. Any way i can get those worlds back? Please, please help, we have a major breakdown.
#81 [08:20] * Guest87307 [webchat@59-124-6-94.HINET-IP.hinet.net] has left #minecrafthelp
#82 [08:26] <exias> </div>
#83 [09:09] * ozanx07 [webchat@88.241.51.163] has joined #minecrafthelp
#84 [09:11] <ozanx07> Hi
#85 [09:16] <ozanx07> My Game Continuously Crashes I Can't Start Please Help
#86 [09:24] * Chris [webchat@c-24-34-101-53.hsd1.ma.comcast.net] has joined #minecrafthelp
#87 [09:24] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#88 [09:24] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#89 [09:25] * Stayql [webchat@HSI-KBW-046-005-228-082.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#90 [09:27] <Chris> I have a Mojang account for Java Addition for Minecraft and I redeemed the code for the Windows 10 addition of Minecraft. How do I connect my Mojang account to my Xbox/Windows account?
#91 [09:33] * Stayql [webchat@HSI-KBW-046-005-228-082.hsi8.kabel-badenwuerttemberg.de] has quit. (Quit: webchat.esper.net)
#92 [09:37] * Hadi [webchat@server88-208-208-236.live-servers.net] has joined #minecrafthelp
#93 [09:37] <Hadi> hello
#94 [09:37] <Hadi> i am facing a problem logging in onto my minecraft launcher
#95 [09:38] <Hadi> it says Invalid email or password when i am 100%sure its correct
#96 [09:38] <Hadi> ive changed my password and reinstalled minecraft nothing worked
#97 [09:38] <Hadi> what do i do?
#98 [09:40] <Chris> I have a Mojang account for Java Addition for Minecraft and I redeemed the code for the Windows 10 addition of Minecraft. How do I connect my Mojang account to my Xbox/Windows account?
#99 [09:41] * Hadi [webchat@server88-208-208-236.live-servers.net] has quit. (Client Quit)
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#102 [09:44] <sellabee> hello, I want to purchase the game but I cannot seem to log in (I click log in but nothing happens) into my account to continue with the purchase. Is it because of the backlog? Should I wait a few days before buying in that case? Or is it something else that's not allowing me to log in?
#103 [09:48] * luizdebem [webchat@189.34.61.41] has joined #minecrafthelp
#104 [09:48] <luizdebem> whats up!
#105 [09:49] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#106 [09:49] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#107 [09:52] <luizdebem> I just bought Minecraft Java Edition for Linux, and after I install the 1.15.2 version on the launcher, the game won't run and it crashes. "The game crashed whilst initializing game Error: java.lang.ExceptionInInitializerError"
#108 [09:56] * sellabee [webchat@78-61-168-225.static.zebra.lt] has quit. (Quit: webchat.esper.net)
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#111 [10:11] * sellabee [webchat@78-61-168-225.static.zebra.lt] has joined #minecrafthelp
#112 [10:12] <sellabee> Hello, I cannot log in into my account, why is that? And when am I going to be able to?
#113 [10:41] * hershymichonne [webchat@cpc84265-brig22-2-0-cust96.3-3.cable.virginm.net] has joined #minecrafthelp
#114 [10:41] <hershymichonne> hey so I brought the game like three years ago I now cant log onto my account im not sure what the email for it was and now I don't own it
#115 [10:56] * lucascraftpvp [webchat@189.33.173.91] has joined #minecrafthelp
#116 [10:57] * Keyf72 [webchat@35.red-81-44-51.dynamicip.rima-tde.net] has joined #minecrafthelp
#117 [10:57] <lucascraftpvp> I need help with an bug,when my minecraft open,appears a message saying that there is an error 65544,i dont know what to do
#118 [10:57] * michael [webchat@37.30.55.197.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
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#121 [10:59] <Keyf72> Hi, I have a problem that is that I have now bought the game (in my account I have the payment of 23,95€ done) but I can't download the game. In the web page, it's like if I havenm't paid the game
#122 [10:59] <michael> I cannot instal Minecraft form my account on other computer (change of hardware). I unistalled it from my older computer but it has not changed anything.
#123 [11:11] <Keyf72> Hellooo????
#124 [11:11] * Keyf72 [webchat@35.red-81-44-51.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#125 [11:16] * Matty [webchat@d149-67-146-40.nap.wideopenwest.com] has joined #minecrafthelp
#126 [11:18] <Matty> Hello! I've been running into quite the technical problem as of recently. I can play online on any multiplayer server except for this server that my friend has set up. It's a server run off of mcprohosting, and I can only manage to connect if I do something in my command prompt or do something weird with my internet connection settings. I get the w
#127 [11:18] <Matty> hole "Failed to connect, javaioe exception" error. I have done everything I can think of and I do not know why I can connect to any server BUT this one.
#128 [11:19] * Medynaunt [webchat@104-54-202-144.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#129 [11:20] <Medynaunt> I am trying to join my friends server, but the message io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information appears when I try to connect.
#130 [11:20] * holy0 [webchat@77.125.9.24] has joined #minecrafthelp
#131 [11:22] * holy0 [webchat@77.125.9.24] has quit. (Client Quit)
#132 [11:22] <Matty> Well it seems we're experiencing similar problems Medynaunt
#133 [11:23] <Matty> I'm trying to join my friend's server too and it's the only one I can't connect to without getting booted every 30 seconds :')
#134 [11:24] * holy4 [webchat@77.125.9.24] has joined #minecrafthelp
#135 [11:26] <Medynaunt> I can even join mine
#136 [11:26] <Medynaunt> can't*
#137 [11:28] <Matty> Damn, quite the issue
#138 [11:29] <mattym> Matty, Is your full erro the exact same, does it include "...Connection timed out:..."
#139 [11:30] <holy4> so, every time i open the minecraft luncher instead of showing me the options it just open a big gray screen, and after a few seconds it changes into a black screen, and it dose not working. i even tried to uninstall and reinstall the game and its still dose the same thing. can someone help me?
#140 [11:30] <Matty> It does include "Connection Timed Out"
#141 [11:30] * Rognak [webchat@ip-37-201-198-201.hsi13.unitymediagroup.de] has joined #minecrafthelp
#142 [11:30] <Matty> Which I would think be on my end, but like I said any other server works fine
#143 [11:30] <mattym> holy4, The grey/black screen is on the launcher itself?
#144 [11:31] <mattym> Matty and Medynaunt, Not really anything you can do about a Timed Out. It just means your network cannot make a stable connection to the servers network. All you can do is keep trying and hope you get a stable connection.
#145 [11:31] <holy4> what do you mean
#146 [11:32] * holy4 [webchat@77.125.9.24] has quit. (Quit: webchat.esper.net)
#147 [11:32] <Matty> Well the person who hosts the server lives with me and is in the same room, on the same connection and can connect just fine, so I don't understand
#148 [11:33] <Matty> This has been going on for days and there has to be a reason as to why, because it's only me that gets this problem, and not the people right next to me who can connect just fine
#149 [11:33] <mattym> Matty, Are you connecting to it from a local or public IP?
#150 [11:33] <Matty> It's a public IP
#151 [11:34] <mattym> Matty, If you are on the same network, use the internal/local IP of the host machine.
#152 [11:34] <Matty> So you're saying I can find the IP of the computer hosting it, and then connect using that?
#153 [11:34] <mattym> Matty, Yes, use the router assigned IP of the host computer.
#154 [11:35] <mattym> Matty, If you are on the same network, there is no need to involve the outside connection.
#155 [11:35] <Matty> Will this work when said computer is offline, but the server is still online?
#156 [11:35] * Medynaunt [webchat@104-54-202-144.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#157 [11:36] <Rognak> i cannot log in my launcher
#158 [11:38] <mattym> Matty, That is not possible. If the computer is hosting the server, then it needs to be online for it to work at all.
#159 [11:39] <Matty> Well it's run off of the website mcprohosting, mattym.
#160 [11:39] <mattym> Matty, Then you are not hosting the server locally.
#161 [11:39] <Matty> Yes
#162 [11:40] * Docciee [webchat@195.240.178.56] has joined #minecrafthelp
#163 [11:40] <Docciee> Hello I seem to not be able to get into the game
#164 [11:40] <Matty> I just don't know why I can't connect to one server, when I can connect to others just fine. There seems to be nothing wrong with my firewall or internet.
#165 [11:40] <mattym> Matty, Then its a network issue. Its possible there is a maximum amount of incoming connections to the server from one IP, you would need to have your friend check his hosting info.
#166 [11:40] <mattym> Docciee, What happens when you try?
#167 [11:40] <Docciee> The launcher works fine, when I click "play" the loading screen with MOJANG appears, but it fails to load.
#168 [11:42] <Docciee> the program doesnt respons and I get a Java error, ive tried reinstalling the game, updating java, updating drivers
#169 [11:42] <Docciee> ive tried to get into older versions aswell. .. do you have any idea?
#170 [11:43] <Matty> Well the server can hold 35 people, and I get this issue when there are 0 people connected to it, mattym.
#171 [11:43] <Matty> That's why this is so confusing for me :P
#172 [11:43] * hershymichonne [webchat@cpc84265-brig22-2-0-cust96.3-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#173 [11:43] <mattym> ??> Docciee av/adwcleaner
#174 [11:43] <Mightyena> Docciee: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#175 [11:43] <Mightyena> Docciee: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#176 [11:44] <Docciee> ok
#177 [11:44] <mattym> Matty, Your friend would still need to check with the host. The server is rejecting the connection, their logs would be able to provide more info.
#178 [11:44] * Docciee [webchat@195.240.178.56] has quit. (Client Quit)
#179 [11:45] <Matty> I can log into the account and get the logs, if that would be helpful.
#180 [11:47] * loopyloopd [webchat@183.83.137.33] has joined #minecrafthelp
#181 [11:50] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#182 [11:50] * Medynaunt [webchat@104-54-202-144.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#183 [11:51] <loopyloopd> My minecraft gets extremely laggy on the latest version( 1.15.2), however it works completely fine on the older 1.8.9
#184 [11:51] * holy8 [webchat@77.125.9.24] has joined #minecrafthelp
#185 [11:51] <holy8> so, every time i open the minecraft luncher instead of showing me the options it just open a big gray screen, and after a few seconds it changes into a black screen, and it dose not working. i even tried to uninstall and reinstall the game and its still dose the same thing. can someone help me?
#186 [11:53] * Matty [webchat@d149-67-146-40.nap.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#187 [11:56] <mattym> ??> loopyloopd win/dxdiag
#188 [11:56] <Mightyena> loopyloopd: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#189 [11:56] <mattym> ??> holy8 tools/hjt
#190 [11:56] <Mightyena> holy8: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#191 [11:56] <Mightyena> holy8: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#192 [11:57] * Bruno [webchat@177.41.135.223.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#193 [11:58] <Bruno> I am facing login problems since 03/08/2020, where I am presenting the error of invalid email or password.
#194 [11:58] * XdWooble [webchat@216.164.180.218] has joined #minecrafthelp
#195 [11:58] <Bruno> I checked several times that the email and password are correct and are.
#196 [11:58] * picar000 [webchat@IGLD-80-230-224-172.inter.net.il] has joined #minecrafthelp
#197 [11:58] <Bruno> I tried to reset my password, but the email with the reset link never arrives.
#198 [11:58] <Bruno> I can't access mojang.com and minecraft.net
#199 [11:58] <picar000> i get black screen
#200 [11:58] <Bruno> Even trying to ask for the link to reset the password, the reset email never arrives and I can't change the password.
#201 [11:59] <Bruno> After 11 days the problem still persists and I am not using VPN and I have already tried to log in via cell phone, anonymous tab and still I cannot access my account.
#202 [11:59] <XdWooble> in total now i have lost over 10 hours of building because my game did not save, i know that i clocked the save and quit button, but when i logged in the next day, i found that all of my progress from the previous playsession was gone
#203 [12:00] <loopyloopd> Mightyena https://paste.ubuntu.com/p/wZbgwkTQbJ/
#204 [12:00] * picar000 [webchat@IGLD-80-230-224-172.inter.net.il] has quit. (Client Quit)
#205 [12:00] <mattym> ??> Bruno account/send-email
#206 [12:00] <Mightyena> Bruno: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#207 [12:00] <mattym> XdWooble, What edition and version of the game?
#208 [12:00] <XdWooble> 1.15.2 windows 10
#209 [12:01] * Medynaunt [webchat@104-54-202-144.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#210 [12:01] <Bruno> +mattym bruninho2010df@gmail.com
#211 [12:02] <mattym> Bruno, Fill in the form you were linked, we cannot help with that here.
#212 [12:02] <Bruno> ok
#213 [12:02] <Bruno> thank u
#214 [12:02] <mattym> loopyloopd, Open up a world in minecraft and hit the F3 button, on the right side of the screen, let me know what it says below the Display part.
#215 [12:03] <mattym> XdWooble, Is it on a single player world?
#216 [12:03] <XdWooble> yes
#217 [12:04] <mattym> XdWooble, Is your computer, or the drive minecraft is on, low on space?
#218 [12:04] <Bruno> Mightyena You have already sent an email, but you cannot have the transaction code, and you just want to access my Mojang account
#219 [12:04] <XdWooble> how do i check
#220 [12:04] <XdWooble> cuz it probably is
#221 [12:04] * loopyloopd [webchat@183.83.137.33] has quit. (Quit: webchat.esper.net)
#222 [12:04] <Bruno> I*
#223 [12:04] <mattym> ??> XdWooble win/dxdiag
#224 [12:04] <Mightyena> XdWooble: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#225 [12:04] <mattym> XdWooble, That report will show me the space.
#226 [12:05] <mattym> Bruno, You need to wait for Mojang to reply.
#227 [12:05] <Bruno> mattym Mojang replied with the same email and then replied with a blank email, how to proceed?
#228 [12:06] <mattym> Bruno, The first reply is an automated confirmation. You need to wait till the support team gets to your case. It will NOT be fast or soon.
#229 [12:07] <Bruno> mattym Yes, I understand, however, the support team has already responded, I sent an email last week
#230 [12:08] * loopyloopd [webchat@183.83.137.33] has joined #minecrafthelp
#231 [12:08] <Bruno> Can I send a link to a printout of the email via lightshot?
#232 [12:08] <loopyloopd> mattym it says 'AMD RADEON R5 330M' which is the dedicated graphics of the computer. It says the same in 1.8.9
#233 [12:09] <mattym> loopyloopd, Then the computers hardware just doesnt handle the newer versions as well.
#234 [12:10] <mattym> Bruno, Nothing anyone here can do about it, wait for Mojangs full reply.
#235 [12:11] <Bruno> mattym https://prnt.sc/rj5jgl A Mojang employee sent this email last week and when I replied he received the same email minutes later and shortly after answering the email again, I received a blank email from mojang.
#236 [12:11] <Bruno> mattym OK
#237 [12:11] <XdWooble> it still has about 50% of the space still empty
#238 [12:12] <mattym> Bruno, Yes, thats an automated reply. Some were sent more than they needed to be in the past. You will still need to wait on the actual reply.
#239 [12:12] <mattym> XdWooble, Can you send the report.
#240 [12:12] <XdWooble> https://paste.ubuntu.com/p/FWYvrppdGd/
#241 [12:12] <Bruno> How long does it take to receive a response from Mojang support?
#242 [12:13] <mattym> ??> holy8 av/adwcleaner
#243 [12:13] <Mightyena> holy8: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#244 [12:13] <Mightyena> holy8: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#245 [12:13] <mattym> Bruno, A while.
#246 [12:13] <mattym> XdWooble, Seems like well over 50%, so that should not be the issue.
#247 [12:14] <XdWooble> okay...
#248 [12:14] <mattym> XdWooble, Is it a personal computer, or one provided by a school/work/library/other?
#249 [12:14] <XdWooble> personal
#250 [12:14] <mattym> ??> XdWooble win/reinst
#251 [12:14] <Mightyena> XdWooble: You may need to reinstall the locally installed files that Minecraft puts into place.
#252 [12:14] <Mightyena> XdWooble: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#253 [12:14] <mattym> XdWooble, After you do the instructions from Mightyena, you will need to play for a while, and see if the issue still happens.
#254 [12:16] * holy8 [webchat@77.125.9.24] has quit. (Quit: webchat.esper.net)
#255 [12:17] <loopyloopd> mattym is it a thing with the rendering engine?
#256 [12:18] * HangryNerd [webchat@pool-72-88-33-84.bflony.east.verizon.net] has joined #minecrafthelp
#257 [12:18] <HangryNerd> Hello! I changed my minecraft account name on the website and now i cant log into servers
#258 [12:18] * Warper [webchat@173.169.200.42] has joined #minecrafthelp
#259 [12:18] <XdWooble> okay thanks!
#260 [12:19] * HangryNerd [webchat@pool-72-88-33-84.bflony.east.verizon.net] has quit. (Client Quit)
#261 [12:19] <mattym> loopyloopd, Among other things probably.
#262 [12:20] <XdWooble> will i get back the stuff that i lost?
#263 [12:20] <mattym> XdWooble, No
#264 [12:21] * HangryNerd [webchat@pool-72-88-33-84.bflony.east.verizon.net] has joined #minecrafthelp
#265 [12:21] * HangryNerd [webchat@pool-72-88-33-84.bflony.east.verizon.net] has quit. (Client Quit)
#266 [12:21] <Warper> When am loading in Minecraft the progress bar reaches nearly to the end and then stops. Soon After it will say Minecraft stopped responding. Does anyone know how to fix this?
#267 [12:21] <mattym> ??> Warper av/adwcleaner
#268 [12:21] <Mightyena> Warper: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#269 [12:21] <Mightyena> Warper: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#270 [12:29] * FriedPi [webchat@d99-199-162-107.bchsia.telus.net] has joined #minecrafthelp
#271 [12:30] <FriedPi> Hey, I'm looking for a link to buy minecraft as a digital code for a friend. The link I am given on amazon is sold out.
#272 [12:33] * FriedPi [webchat@d99-199-162-107.bchsia.telus.net] has quit. (Client Quit)
#273 [12:33] * XdWooble [webchat@216.164.180.218] has quit. (Quit: webchat.esper.net)
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#277 [13:04] * mrhappynewyear [webchat@70.44.168.91.res-cmts.brd.ptd.net] has joined #minecrafthelp
#278 [13:06] <mrhappynewyear> Hello! I've always been able to log onto minecraft on my computer but yesterday I opened it (I was logged out) and after trying the same email and password I've used for years I couldn't get in. Unfortunately, I've lost total access to the email I created the account with so I can't reset the password D: can someone help me
#279 [13:08] * Bruno [webchat@177.41.135.223.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#280 [13:36] * TheSzolim [webchat@212.180.227.138] has joined #minecrafthelp
#281 [13:36] <TheSzolim> Hello
#282 [13:37] <TheSzolim> So I have a problem with launching minecraft, whenever I press play it opens and then instantly crashes
#283 [13:38] <mattym> ??> TheSzolim launcher/log
#284 [13:38] <Mightyena> TheSzolim: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#285 [13:39] <TheSzolim> I sent it
#286 [13:40] <mattym> TheSzolim, We need the link to it.
#287 [13:40] <TheSzolim> https://paste.gg/p/anonymous/58904735cc64483cb02ff56325e2cb3b
#288 [13:41] <mattym> ??> TheSzolim tools/hjt
#289 [13:41] <Mightyena> TheSzolim: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#290 [13:41] <Mightyena> TheSzolim: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#291 [13:43] * Benny [webchat@p5DEDFFF6.dip0.t-ipconnect.de] has joined #minecrafthelp
#292 [13:47] <TheSzolim> https://paste.ubuntu.com/p/dJGDNfTcC4/
#293 [13:48] <Benny> Spiel stürzt beim laden ab.
#294 [13:48] <Benny> Seit dem letzten update stürzt das Spiel nach dem "vorbereiten" ab. Ich bekomme die Meldung: "Fehler - Spielabsturz - Ein unerwartetes Problem ist aufgetreten und das Spiel ist abgestürzt. Wir entschuldigen und für die Unannehmlichkeiten."
#295 [13:48] <mattym> ??> TheSzolim win/!
#296 [13:48] <Mightyena> TheSzolim: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#297 [13:48] <Mightyena> TheSzolim: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#298 [14:01] * owen268 [webchat@047-134-135-226.res.spectrum.com] has joined #minecrafthelp
#299 [14:01] * owen268 [webchat@047-134-135-226.res.spectrum.com] has quit. (Client Quit)
#300 [14:03] * TheSzolim [webchat@212.180.227.138] has quit. (Quit: webchat.esper.net)
#301 [14:11] * jim [webchat@cpc85450-aztw29-2-0-cust225.18-1.cable.virginm.net] has joined #minecrafthelp
#302 [14:12] <jim> just bought java and cannot login and only the demo works
#303 [14:12] * jim [webchat@cpc85450-aztw29-2-0-cust225.18-1.cable.virginm.net] has quit. (Client Quit)
#304 [14:12] <mrhappynewyear> How can i contact minecraft support on the phone
#305 [14:13] <exias> my friend has bought a realm about 3 days ago and invited 6 other people (including me). All of them has been able to play on the realm without problem, but i get kicked almost everytime i try to join and get this "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error after. i searched online fo
#306 [14:13] <exias> r it but couldn't find anything that helped against my problem. Help would be much appreciated
#307 [14:15] * mrhappynewyear [webchat@70.44.168.91.res-cmts.brd.ptd.net] has quit. (Quit: webchat.esper.net)
#308 [14:16] * Zahi [webchat@hag-hkibng32-50df15-138.dhcp.inet.fi] has joined #minecrafthelp
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#310 [14:17] * unicorngay12345 [webchat@cpe-69-207-39-51.buffalo.res.rr.com] has joined #minecrafthelp
#311 [14:17] <unicorngay12345> hi
#312 [14:19] * unicorngay12345 [webchat@cpe-69-207-39-51.buffalo.res.rr.com] has quit. (Client Quit)
#313 [14:25] * cameron_williams [webchat@cpe-69-207-39-51.buffalo.res.rr.com] has joined #minecrafthelp
#314 [14:27] <cameron_williams> when i hit play it says this "GLFW error65542:WGL The driver does not appear to support OpenGL
#315 [14:27] <cameron_williams> What should i do?
#316 [14:30] * Joey [webchat@cpe-174-97-123-106.cinci.res.rr.com] has joined #minecrafthelp
#317 [14:31] <Joey> I keep getting the error code that says that my drivers don't support OpenGL
#318 [14:32] * Joey [webchat@cpe-174-97-123-106.cinci.res.rr.com] has quit. (Client Quit)
#319 [14:34] * cameron_williams [webchat@cpe-69-207-39-51.buffalo.res.rr.com] has quit. (Quit: webchat.esper.net)
#320 [14:41] * s4aik [webchat@190-21-87-253.baf.movistar.cl] has joined #minecrafthelp
#321 [14:42] * raptor [webchat@196.101-5-80.static.virginmediabusiness.co.uk] has joined #minecrafthelp
#322 [14:42] <s4aik> hello, i been tryng to purchase mineacrft realm but it didnt work
#323 [14:42] <s4aik> translation is bug
#324 [14:42] <raptor> i have the GLFW error 65542 how do i update the drivers
#325 [14:46] * s4aik [webchat@190-21-87-253.baf.movistar.cl] has quit. (Client Quit)
#326 [14:47] * Mark [webchat@host-76-11-96-160.public.eastlink.ca] has joined #minecrafthelp
#327 [14:48] * nutty [webchat@c-98-247-204-160.hsd1.wa.comcast.net] has joined #minecrafthelp
#328 [14:48] Quick simple thing, I think: I've lost the toolbar and command line - Java Edition. I've restarted the game, tried various saved worlds, etc., but it won't appear. I can toggle gamemode between survival / spectator / creative, and swap items in the toolbar, but I can't actually see the darn thing. Weird.
#329 [14:49] Macintosh. Minecraft 1.15.2
#330 [14:49] <nutty> Everytime I try to open minecraft I get an error saying that I need to update my drives
#331 [14:49] nutty: Windows? Mac? Game version? Any other relevant info?
#332 [14:50] <nutty> I don't even have graphic drives on my computer for some reason, Windows 10
#333 [14:50] <mattym> ??> nutty win/dxdiag
#334 [14:50] <Mightyena> nutty: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#335 [14:50] <mattym> Mark, Did you hide the whole UI?
#336 [14:51] mattm, I can see my shield and an item in my right hand....
#337 [14:51] <nutty> UI?
#338 [14:51] * raptor [webchat@196.101-5-80.static.virginmediabusiness.co.uk] has quit. (Quit: webchat.esper.net)
#339 [14:52] UI - User Interface
#340 [14:52] I can also see my crosshair....
#341 [14:52] * Andrea [webchat@99-100-24-245.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#342 [14:53] Since it's persistent across saved worlds, I figure it's something deeper....
#343 [14:53] <mattym> Mark, Is the screen just set to large for the monitor?
#344 [14:53] <Andrea> I paid for a realm 30 day but I am unable to make the realm
#345 [14:53] Fullscreen (27" iMac 5K, Mojave)
#346 [14:53] * cameron [webchat@cpe-69-207-39-51.buffalo.res.rr.com] has joined #minecrafthelp
#347 [14:53] <cameron> hi
#348 [14:54] <Andrea> hello?
#349 [14:54] * Andrea [webchat@99-100-24-245.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
#350 [14:54] <nutty> i did the ubuntu paste thing
#351 [14:54] <cameron> my computer keeps saying my drive does not support Open GL What do i do?
#352 [14:54] <mattym> nutty, We need the link
#353 [14:54] <mattym> ??> cameron win/dxdiag
#354 [14:54] <Mightyena> cameron: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#355 [14:55] <nutty> https://paste.ubuntu.com/p/JHsZKttn6Q/
#356 [14:55] <mattym> Mark, But is the fullscreen extending beyond where it should? Is there just a blank space where the toolbar should be, or is the xp bar the bottom of your screen?
#357 [14:56] <mattym> nutty, That computer is too old for the game.
#358 [14:56] <nutty> i mean the launcher works and everything, just when I press play a few moments after loading I get an error
#359 [14:56] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has joined #minecrafthelp
#360 [14:56] <nutty> oh dang
#361 [14:56] <diamondlord> hi
#362 [14:57] <nutty> is there a possibility to make it work?
#363 [14:57] <mattym> nutty, No
#364 [14:57] <diamondlord> im having an issue logging into my minecraft account. it keeps saying email and password invalid no matter how many things i try
#365 [14:58] <mattym> diamondlord, Have you tried to do a password reset?
#366 [14:58] <diamondlord> yes
#367 [14:58] <diamondlord> i tried multiple times
#368 [14:58] <mattym> diamondlord, Did you get a success message when setting a new one?
#369 [14:59] mattym, nothing is out of the ordinary system-wise. Screen displays as it should. I've just now swapped between GUI levels, fullscreen / not fullscreen, etc. It's not a display problem (iMac built-in). The xp bar simply isn't showing. No settings were adjusted / changed since an earlier session today. Unless there's a keystroke that hides the
#370 [14:59] toolbar that I don't know about....?
#371 [14:59] <diamondlord> no because when i req a reset, it makes me login right after with the new password to verify it but im not able to login anywhere
#372 [14:59] <diamondlord> i only purchased it yesterday so idk what went wrong
#373 [14:59] <cameron> ok i got ubunto thing done what now
#374 [15:00] And just like that, it's back... That's weird. Problem resolved itself. Thanks for your time, Mattym.!
#375 [15:00] <mattym> Mark, From within a world, see if F1 makes it show/hide.
#376 [15:00] <diamondlord> mattym not sure what the problem is :/
#377 [15:00] <mattym> cameron, I need the link.
#378 [15:00] <cameron> https://paste.ubuntu.com/p/7RDB3YYy43/
#379 [15:00] <diamondlord> ive researched a bunch but still cant figure it out
#380 [15:00] Mattym: FYI, "F1" does hide / show the toolbar, but it also hides what we're holding in our hands (shield / item).
#381 [15:01] <mattym> diamondlord, When you set a new password, the page should give you a confirmation it was set.
#382 [15:01] <diamondlord> oh yeah i got a confirmation
#383 [15:01] <mattym> cameron, Your computer is too old for the game.
#384 [15:01] <mattym> ??> diamondlord tools/hjt
#385 [15:01] <Mightyena> diamondlord: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#386 [15:01] <Mightyena> diamondlord: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#387 [15:01] Since I could see my hand items, it was something else. Just a gremlin. Good luck dealing with the zillions of folks at home these days!
#388 [15:02] <cameron> really its insipron1750
#389 [15:02] <diamondlord> Mightyena i have a mac so it isnt supported...
#390 [15:02] <mattym> cameron, Its at least 10 years old. And well below the requirements.
#391 [15:03] <mattym> diamondlord, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#392 [15:03] <cameron> what kind do i need
#393 [15:03] * Mark [webchat@host-76-11-96-160.public.eastlink.ca] has quit. (Quit: webchat.esper.net)
#394 [15:03] <mattym> cameron, Something new.
#395 [15:04] <diamondlord> mattym i disabled my VPN yesterday and just disabled my antivirus
#396 [15:04] <mattym> diamondlord, What is the AV program?
#397 [15:05] <diamondlord> mattymits avira
#398 [15:05] <diamondlord> mattym avira
#399 [15:05] <cameron> what kind of computer that you recommend that is cheap
#400 [15:05] <mattym> ??> diamondlord login/throttle
#401 [15:05] <Mightyena> diamondlord: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#402 [15:05] <Mightyena> diamondlord: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#403 [15:05] <mattym> cameron, One that is not cheap.
#404 [15:05] <cameron> ooof really
#405 [15:06] <cameron> how much should i spend on one tbh idk
#406 [15:07] <mattym> cameron, Dont base it on price, check the requirements and get one that meets them.
#407 [15:07] <diamondlord> ok
#408 [15:07] <diamondlord> mattym do i have to turn firewall off?
#409 [15:07] <cameron> becuase i dont have money nor a job to get a new one if i needed one i would get sugar daddy but that will never happen
#410 [15:07] <mattym> diamondlord, Should not matter for that issue
#411 [15:08] <diamondlord> mattym what should i do if i try again after one hour and it doesnt work like Mightyena said
#412 [15:08] <mattym> diamondlord, Make sure you wait the full hour with no attempts. If it still has an issue after that, come back here.
#413 [15:09] <diamondlord> ok sounds good thank you
#414 [15:09] <cameron> what requirements do i need
#415 [15:11] <cameron> can i have a list pls
#416 [15:11] <mattym> cameron, https://help.minecraft.net/hc/en-us/articles/360035131371-Minecraft-Java-Edition-system-requirements-
#417 [15:12] <cameron> it makes no sense im on windows 10 rn
#418 [15:12] <mattym> cameron, You need newer hardware, that has nothing to do with Windows version.
#419 [15:13] <cameron> i have a pc down stairs i dont know what it is
#420 [15:15] <cameron> ty for helping im horrible at this stuff fml
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#422 [15:29] * exias [webchat@84-253-216-158.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#423 [15:29] * Victor [webchat@93.209.234.23] has joined #minecrafthelp
#424 [15:31] <Victor> When i try to launch my game, i get the GLFW error 65543: WGL: The driver does not appear to support OpenGl. What do i do?
#425 [15:31] <mattym> ??> Victor win/dxdiag
#426 [15:31] <Mightyena> Victor: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#427 [15:31] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has joined #minecrafthelp
#428 [15:34] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has quit. (Client Quit)
#429 [15:37] * Victor5 [webchat@p5DD1EA17.dip0.t-ipconnect.de] has joined #minecrafthelp
#430 [15:37] <Victor5> https://paste.ubuntu.com/p/422Rh8YVGK/
#431 [15:37] <Victor5> can u help me with this?
#432 [15:38] * Victor5 [webchat@p5DD1EA17.dip0.t-ipconnect.de] has quit. (Client Quit)
#433 [15:38] <Victor> hello?
#434 [15:39] <mattym> Vivm
#435 [15:40] <mattym> Victor, Updatr your AMD driver.
#436 [15:49] * Drekary [webchat@37.209.22.225] has joined #minecrafthelp
#437 [15:49] <Drekary> Hello, I really need help with my account
#438 [15:51] <Drekary> I don´t remember my password, and I don´t get a mail from your bot to reset it.
#439 [15:57] <Drekary> Hello, I have problems with logging in my Minecraft account.
#440 [15:59] <Drekary> I dont remember my password, and when I tried to reset it (multiple times), your bot didn´t send a mail to me.
#441 [16:00] * timtim [webchat@cpe-23-243-115-3.socal.res.rr.com] has joined #minecrafthelp
#442 [16:02] <timtim> Can someone help with my account login? I dont remember the security questions and when I request to change them it asks for the security questions that I do not know.
#443 [16:03] <Drekary> I think we have to wait a bit for support
#444 [16:03] <timtim> ok
#445 [16:11] <timtim> I found a solution, thank you
#446 [16:18] * BroGrimm [webchat@216.215.8.138] has joined #minecrafthelp
#447 [16:19] <BroGrimm> Hello
#448 [16:19] <BroGrimm> I am having trouble logging in, it says my minecraft is offline but i am online
#449 [16:19] <BroGrimm> and it says please make sure you are online and relogin but my computer is connected to the internet
#450 [16:27] * Furbo [webchat@cpe-24-90-144-129.nyc.res.rr.com] has joined #minecrafthelp
#451 [16:28] <Furbo> Recently updated launcher then tried to launch 1.15.2 but got met with "The driver does not appear to support OpenGL" anybody know how to fix it?
#452 [16:31] * Furbo [webchat@cpe-24-90-144-129.nyc.res.rr.com] has quit. (Client Quit)
#453 [16:33] * Drekary [webchat@37.209.22.225] has quit. (Quit: webchat.esper.net)
#454 [16:44] * Pkmans [webchat@d209-121-15-135.bchsia.telus.net] has joined #minecrafthelp
#455 [16:44] <Pkmans> Is anyone actually here
#456 [16:46] * Pkmans [webchat@d209-121-15-135.bchsia.telus.net] has quit. (Client Quit)
#457 [16:49] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has joined #minecrafthelp
#458 [16:49] <diamondlord> Mightyena i just tried after an hour and it still says its invalid
#459 [16:51] <diamondlord> what do i do now? It's been saying my email or password is invalid since yesterday and I don't want to lose my money
#460 [16:51] * Bivski [webchat@cpe-184-54-149-108.swo.res.rr.com] has joined #minecrafthelp
#461 [16:52] <diamondlord> mattym
#462 [16:54] <Bivski> a
#463 [16:54] <Bivski> Is there a link to where Mojang can assist me
#464 [16:55] <Bivski> ?
#465 [16:55] <diamondlord> not sure
#466 [16:55] <diamondlord> no one's rly helping rn here
#467 [16:56] * Gabriel [webchat@ip70-189-17-39.lf.br.cox.net] has joined #minecrafthelp
#468 [16:57] <Gabriel> I wanted to know if there is a way to install worlds from a different PS4 onto mine
#469 [16:58] <diamondlord> ugh does anyone know how to solve the invalid username and password issue...
#470 [16:59] * Gabriel [webchat@ip70-189-17-39.lf.br.cox.net] has quit. (Client Quit)
#471 [17:02] * Bivski [webchat@cpe-184-54-149-108.swo.res.rr.com] has quit. (Quit: webchat.esper.net)
#472 [17:14] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has joined #minecrafthelp
#473 [17:14] <diamondlord> can anyone help meee
#474 [17:15] * Marek32332 [webchat@host-81-190-251-209.dynamic.mm.pl] has joined #minecrafthelp
#475 [17:17] <Marek32332> Hey, I can't connect to any server. The error is io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: . I've tried to restart router and modem, reinstal the game, allow connection through firerwall. And I still can't play
#476 [17:17] * pavi [webchat@75-136-74-108.dhcp.wrcs.ma.charter.com] has joined #minecrafthelp
#477 [17:19] * diamondlord [webchat@c-73-71-211-4.hsd1.ca.comcast.net] has quit. (Client Quit)
#478 [17:19] <pavi> I tried downloading Minecraft: Java Edition, but when I tried opening the launcher, it wouldn't open. It would bring up an error. I've tried reinstalling it multiple times but it wouldn't work.
#479 [17:22] * jbrozo [webchat@c-73-194-5-70.hsd1.nj.comcast.net] has joined #minecrafthelp
#480 [17:22] * jesus_crispy [webchat@cpe-24-210-206-78.neo.res.rr.com] has joined #minecrafthelp
#481 [17:24] <jesus_crispy> hi! i just downloaded minecraft on my chromebook and i cannot open the app. when i opened it in files it said it was a mac os app and i couldnt open it.
#482 [17:25] <mattym> jesus_crispy, The game does not run on Chromebooks
#483 [17:26] <jbrozo> Hey everyone, i have a pretty simple problem. Im hosting a 1.15.2 minecraft server from home on my laptop and im having trouble getting my friends connected remotely. I set up my server such that i can connect to it myself using my internal and external IP address, but my friends are able to join once(i see their username show up in chat), they get
#484 [17:26] <jbrozo> immediately "forced out by host". When they try to rejoin, they get "io.netty.channel.abstractchannel$annotatedconnectexception connection timed out: no further information"
#485 [17:26] <jesus_crispy> how do i go about getting a refund?
#486 [17:27] <mattym> jesus_crispy, You should have checked the requirements first.
#487 [17:27] <mattym> jbrozo, Is the server currently on?
#488 [17:27] <jbrozo> i understand that error can be very common so as a disclaimer i already port forwarded, allowed it through my firewall, (as i said my friends do initially join for a few seconds) so online many things point to this firewall issue but i dont think thats it
#489 [17:27] <jbrozo> it is yes
#490 [17:28] <mattym> jbrozo, Can you see what this page says when you test the external IP there https://mcsrvstat.us/
#491 [17:29] * Marek32332 [webchat@host-81-190-251-209.dynamic.mm.pl] has quit. (Quit: webchat.esper.net)
#492 [17:29] <jbrozo> sure what specifically would i look for
#493 [17:29] * jesus_crispy [webchat@cpe-24-210-206-78.neo.res.rr.com] has quit. (Quit: webchat.esper.net)
#494 [17:29] <mattym> jbrozo, Does it give you an error, or show the server details?
#495 [17:30] <jbrozo> no visible error as far as i can tell, says no query and no srv record. is that a problem?
#496 [17:30] <mattym> jbrozo, For a home run server thats fine.
#497 [17:31] <jbrozo> ping is a yes, cached result also says yes
#498 [17:31] <mattym> jbrozo, If that page is showing no error, then the server is set up fine, your friends just cannot establish a stable connection.
#499 [17:32] <mattym> jbrozo, They will just need to try till it works. Nothing else you can do about that.
#500 [17:32] * tomas_a_anderson [webchat@200.87.94.176] has joined #minecrafthelp
#501 [17:32] * pavi1 [webchat@75-136-74-108.dhcp.wrcs.ma.charter.com] has joined #minecrafthelp
#502 [17:33] <pavi1> I tried downloading Minecraft: Java Edition, but when I tried opening the launcher, it wouldn't open. It would bring up an error. I've tried reinstalling it multiple times but it wouldn't work.
#503 [17:33] <jbrozo> hmm, when i refresh the page it cant find the server status sometimes, and other times it finds it again, with same specs as i described. Could it be my internet connection as well?
#504 [17:34] <mattym> pavi1, What is the error?
#505 [17:34] <jbrozo> either way thanks for the help mattym.
#506 [17:34] <mattym> jbrozo, Usually its a combination of the host and users connections, or any of the networks between the two.
#507 [17:34] <tomas_a_anderson> espero me puedan ayudar ya que yo hablo español el problema es el siguiente estoy probando el realm y estuve jugando bien pero ahora carga el mundo y luego me vota no se cual sea el problema pero si esta hasi en prueva no se si combenga compra el servicio gracias
#508 [17:35] <pavi1> Whenever I click on the launcher, a white box pops up and says to reinstall MC but when I do, it doesn't work.
#509 [17:35] * jbrozo [webchat@c-73-194-5-70.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#510 [17:36] <mattym> pavi1, What is the exact message?
#511 [17:40] <pavi1> It says "couldn't load launcher core from C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll: LoadErrorNotPresent
#512 [17:41] <mattym> pavi1, If you run the installer, do you get a "Repair" option?
#513 [17:41] <pavi1> yes
#514 [17:42] <mattym> pavi1, Have you tried that?
#515 [17:42] <pavi1> Yes but it didn't work
#516 [17:43] <pavi1> after I click on OK on the error it comes up with another that says "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
#517 [17:44] <mattym> ??> pavi1 tools/hjt
#518 [17:44] <Mightyena> pavi1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#519 [17:44] <Mightyena> pavi1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#520 [17:45] <pavi1> Could this possibly give me a virus?
#521 [17:46] <mattym> pavi1, No
#522 [17:46] <pavi1> Okay, Thank you
#523 [17:47] <pavi1> How do you run it as an Administrator?
#524 [17:48] <mattym> pavi1, Right click the program and select that option
#525 [17:48] <pavi1> I clicked download but nothing is popping up.
#526 [17:49] <mattym> pavi1, You need to run it
#527 [17:49] <pavi1> I did, it didn't do anything.
#528 [17:50] <mattym> pavi1, Make sure you didnt miss one of the confirmation windows
#529 [17:51] <pavi1> Ok I got it
#530 [17:54] * naugster [webchat@d216-108-176-235.nt.northwestel.net] has joined #minecrafthelp
#531 [17:55] <naugster> ive tried to log into my minecraft account and it says invalid username/pass im 100% ive put in the correct pass and email its just not letting me log in
#532 [17:56] <mattym> naugster, Have you tried to do a password reset?
#533 [17:57] <naugster> yes many times
#534 [17:57] <naugster> and ive tried re downloading the application
#535 [17:57] <mattym> ??> naugster tools/hjt
#536 [17:57] <Mightyena> naugster: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#537 [17:57] <Mightyena> naugster: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#538 [17:59] <naugster> https://paste.ubuntu.com/p/bSzJghvNrH/
#539 [17:59] <mattym> naugster, Need the full log
#540 [18:00] <pavi1> Here is the link: https://paste.ubuntu.com/p/tDGY634DQ9/
#541 [18:00] <naugster> https://paste.ubuntu.com/p/cVwR85kyHc/
#542 [18:00] <naugster> sorry didnt see the bottom part
#543 [18:00] <mattym> ??> naugster info/mcleaks
#544 [18:00] <Mightyena> naugster: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#545 [18:00] <Mightyena> naugster: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#546 [18:00] <mattym> ??> naugster win/hosts/edit
#547 [18:00] <Mightyena> naugster: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#548 [18:00] <Mightyena> naugster: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#549 [18:01] <mattym> ??> pavi1 av/mcafee/uninstall
#550 [18:01] <Mightyena> pavi1: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#551 [18:01] <mattym> pavi1, After you remove McAfee try the repair or reinstall of the game again.
#552 [18:05] * pavi [webchat@75-136-74-108.dhcp.wrcs.ma.charter.com] has quit. (Quit: webchat.esper.net)
#553 [18:05] * pavi1 [webchat@75-136-74-108.dhcp.wrcs.ma.charter.com] has quit. (Quit: webchat.esper.net)
#554 [18:10] * Keival [webchat@c-71-197-110-156.hsd1.ca.comcast.net] has joined #minecrafthelp
#555 [18:11] <Keival> Hello, i was setting up my minecraft server and i port forwarded also so my friends can join and they where able to join the first time but when i went to restart the server it doesnt let them join anymore and I looked up if the port is still open and it says closed
#556 [18:12] <mattym> Keival, Check that the forwarding settings are still accurate. Make sure the internal IP of the host computer is still the same and being forwarded.
#557 [18:12] <Keival> they are
#558 [18:13] <Keival> nothing was changed just that i restarted my server
#559 [18:13] <mattym> Keival, Your computers internal IP can change, make sure its still accurate.
#560 [18:13] <naugster> thank you all the problem is now fixed :)
#561 [18:15] <Keival> How do i check if it has been change do i bring up the command prompt and type ipconfig and check from there right ?
#562 [18:15] <mattym> Keival, yes
#563 [18:15] * jbrozo [webchat@c-73-194-5-70.hsd1.nj.comcast.net] has joined #minecrafthelp
#564 [18:15] <Keival> and the ipv4 right
#565 [18:15] <mattym> Keival, Yes
#566 [18:15] <Keival> yeah still the same
#567 [18:16] <jbrozo> hey mattym i tried getting my home server status using the minecraft server status webpage but its no longer finding the server at all. i was on just a half hour ago or so.
#568 [18:16] * Kai [webchat@c-73-131-196-62.hsd1.ut.comcast.net] has joined #minecrafthelp
#569 [18:17] <Kai> Hi
#570 [18:17] <mattym> jbrozo, Then it likely the connection on your end.
#571 [18:17] * Kai is now known as Guest752
#572 [18:17] <mattym> Keival, Did you use the default port for Minecraft?
#573 [18:17] <jbrozo> would i still be able to use the server locally?
#574 [18:18] <mattym> jbrozo, Should be
#575 [18:18] <jbrozo> alright thanks!
#576 [18:18] <Guest752> Minecraft crashes when i load a world
#577 [18:18] <Guest752> how can i fix this?
#578 [18:19] * swammer [webchat@97.99.198.41] has joined #minecrafthelp
#579 [18:19] <Keival> yes
#580 [18:19] <Keival> 25565
#581 [18:19] <mattym> ??> Guest752 launcer/log
#582 [18:19] <Guest752> hm?
#583 [18:19] <mattym> ??> Guest752 launcher/log
#584 [18:19] <Mightyena> Guest752: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#585 [18:20] <Guest752> Okay, give me a second
#586 [18:20] * roz [webchat@024-197-114-200.res.spectrum.com] has joined #minecrafthelp
#587 [18:20] * Guest752 [webchat@c-73-131-196-62.hsd1.ut.comcast.net] has quit. (Client Quit)
#588 [18:20] * Guest752 [webchat@c-73-131-196-62.hsd1.ut.comcast.net] has quit. (Client Quit)
#589 [18:20] * roz [webchat@024-197-114-200.res.spectrum.com] has left #minecrafthelp
#590 [18:21] <mattym> Keival, Try completely clearing and resetting the port forwarding settings.
#591 [18:22] * jbrozo [webchat@c-73-194-5-70.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#592 [18:24] <Keival> alright
#593 [18:25] <Keival> both tcp/udp
#594 [18:25] <Keival> right
#595 [18:25] <mattym> Keival, Yeah
#596 [18:25] <Keival> alright now
#597 [18:26] <Keival> try load up server and let someone join ?
#598 [18:26] <mattym> Keival, Yeah
#599 [18:27] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#600 [18:28] <Keival> friend saying its not up
#601 [18:28] * Benny [webchat@p5DEDFFF6.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#602 [18:28] <Keival> i gave my ipv4 too frommwhat is my ip
#603 [18:28] <Keival> add
#604 [18:28] <mattym> Keival, Was the same person able to connect before?
#605 [18:29] <Keival> yeah when i first launched the server he could
#606 [18:29] <Keival> but when i restarted it stopped
#607 [18:29] <Keival> like anyone can join first time
#608 [18:29] <Keival> but when i re launch the server nope
#609 [18:29] <mattym> Keival, Check your firewall settings.
#610 [18:29] <Keival> just says connecting
#611 [18:29] <Keival> i have
#612 [18:30] <Keival> i added the inbound and outbound also
#613 [18:30] <Keival> and it doesnt matter if its public and private right
#614 [18:30] <mattym> Keival, Try temporarily disabling the firewall entirely.
#615 [18:31] <Keival> alright
#616 [18:31] <Keival> its off
#617 [18:31] <Keival> want me to restart server or nah
#618 [18:31] <mattym> Keival, You will need to
#619 [18:31] <mattym> Keival, You need to restart the server after any change, or turn it off before.
#620 [18:32] <Keival> alright
#621 [18:32] <Keival> restarting server now
#622 [18:32] <Keival> alright im on it asking friend if he can join
#623 [18:33] * Xeyame [~Xeyame@server-127prx.xeya.me] has joined #minecrafthelp
#624 [18:33] <Keival> friend said he cant join
#625 [18:34] <mattym> Keival, Test your external IP here https://mcsrvstat.us/
#626 [18:34] <Keival> the one on what is my ip
#627 [18:34] <Keival> not the 10.0.0 etc
#628 [18:35] <mattym> Keival, Right, the Whats My Ip one.
#629 [18:35] <Keival> does my server have to be running
#630 [18:35] <Keival> right
#631 [18:35] <mattym> Keival, Yes
#632 [18:35] <Keival> alright
#633 [18:35] <mattym> Keival, Though, if your internal is the form 10.0.0.#, does your network have two routers?
#634 [18:36] <Keival> i see my server
#635 [18:38] <mattym> Keival, Is the page reporting any errors? Or showing the server status?
#636 [18:38] <Keival> Cached result
#637 [18:38] <Keival> No
#638 [18:39] <Keival> Cached result
#639 [18:39] <Keival> No
#640 [18:39] <Keival> Cached result
#641 [18:39] <Keival> No
#642 [18:39] * Absol kicked Keival from #minecrafthelp (Reason: eival :Stop spamming)
#643 [18:40] * Keival [webchat@c-71-197-110-156.hsd1.ca.comcast.net] has joined #minecrafthelp
#644 [18:40] <Keival> Hello
#645 [18:40] <Keival> im back
#646 [18:40] <Keival> so cached result no srv record no and query no
#647 [18:41] <mattym> Keival, If its showing that, then the server is online.
#648 [18:41] <Keival> it does say
#649 [18:41] <mattym> Keival, If your friend still cant connect, its an issue with their network.
#650 [18:41] <Keival> 0/20 players
#651 [18:42] <Keival> but
#652 [18:42] <Keival> im able to join there server when they have it up
#653 [18:42] <mattym> Keival, So?
#654 [18:42] <Keival> its def not there network
#655 [18:42] <Keival> if they can join other peoples servers
#656 [18:43] <Keival> and they cant join mine ?
#657 [18:43] <mattym> Keival, Thats not how the internet works.
#658 [18:43] <Keival> ?
#659 [18:43] <Keival> but
#660 [18:43] <Keival> they can join the first time but not after that ?
#661 [18:44] <Keival> so your telling me you can join my server
#662 [18:44] <Keival> and then when i restart it you cant join ?
#663 [18:44] <Keival> and thats because of your network
#664 [18:44] <CubeTheThird> what error message do they get when they try joining?
#665 [18:44] <Keival> i even ask a bukkit support guy to join the server he join and when i restarted server he couldnt join after
#666 [18:44] <mattym> Keival, No. The server status page shows there is not an issue with the network. If they connect sometimes but not others, its a network issue. Either on their end, your end or somewhere in between.
#667 [18:44] <Keival> it just connecting to server then can not reach
#668 [18:44] <mattym> Keival, Not something you or anyone can fix.
#669 [18:45] <Keival> alright thanks
#670 [18:45] * Keival [webchat@c-71-197-110-156.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#671 [18:46] * Andrew4 [webchat@99-126-249-218.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#672 [18:47] <swammer> would a change in ip address affect my ability to log into the client?
#673 [18:48] <swammer> i was able to log in no problem a week ago, but now that i am back home it wont let me. same hardware, only difference being the ip
#674 [18:48] <Andrew4> I'm getting the GLFW Error 65542 message and tried following the ibstructions and going to aka.ms/mcdriver but haven't found any solutions. Any ideas?
#675 [18:48] <mattym> swammer, Shouldn't be.
#676 [18:48] <mattym> ??> Andrew4 win/dxdiag
#677 [18:48] <Mightyena> Andrew4: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#678 [18:49] <mattym> swammer, What exactly happens when you try to log in?
#679 [18:49] <mattym> swammer, And what happens if you try on the website?
#680 [18:49] <Andrew4> Thanks Mightyena
#681 [18:51] <swammer> it just says login failure for the client and invalid password or email on the website
#682 [18:52] <swammer> i had a friend suggest maybe it was flagged as a cracked account because it was moved such a far distance
#683 [18:52] <mattym> swammer, That should only happen if the logins at the different locations happened within a few minutes of each other.
#684 [18:52] <mattym> ??> swammer tools/hjt
#685 [18:52] <Mightyena> swammer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#686 [18:52] <Mightyena> swammer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#687 [18:55] * Paola [webchat@r167-62-252-96.dialup.adsl.anteldata.net.uy] has joined #minecrafthelp
#688 [18:55] <swammer> https://paste.ubuntu.com/
#689 [18:55] <swammer> there was a file location it said it couldnt scan through
#690 [18:56] <mattym> swammer, We need the full link
#691 [18:56] <Paola> Good evening.. I have a question about a purchase I did today.
#692 [18:56] <swammer> whoops
#693 [18:56] <swammer> https://paste.ubuntu.com/p/KtFzyNV8fg/
#694 [18:56] <swammer> there
#695 [18:57] <mattym> swammer, Run the scan again, make sure you have right clicked the programs and selected Run As Administrator
#696 [18:58] <Paola> Good evening.. Sorry, just finished reading the blue text. I just bought Minecraft W10 Edition but didn't log in first, and now I can't find a way to access the game. How do I proceed?
#697 [18:58] <swammer> https://paste.ubuntu.com/p/gS5Z7RHkzN/
#698 [18:58] <mattym> Paola, Install it from the Windows Store app
#699 [18:59] <Andrew4> https://paste.ubuntu.com/p/dgySkTVV9n/ This is in regards to the GLFW Error 65542
#700 [19:00] <mattym> Andrew4, Just a moment
#701 [19:01] <mattym> Andrew4, Download and Install the file from this page https://www.geforce.com/drivers/results/158759
#702 [19:01] <mattym> swammer, What is the exact test of the error on the launcher?
#703 [19:02] <Paola> mattym when I do so a window comes up saying "It appears you have no applicable devices linked to your Microsoft account. To install, log in to a device with your Microsoft account." but I'm trying to install the game in my PC and my Microsoft account is logged in.
#704 [19:03] <mattym> Paola, Is it a windows 10 PC?
#705 [19:03] <Paola> Yes it is mattym
#706 [19:04] <mattym> Paola, Is it Windows 10 S?
#707 [19:04] <swammer> an error prevented your request from being processed. Please try again.
#708 [19:04] <swammer> thats what i get
#709 [19:04] <Paola> mattym it says Windows 10 Pro
#710 [19:04] <mattym> swammer, What edition of the game?
#711 [19:05] <swammer> java
#712 [19:06] <mattym> Paola, The Microsoft account you purchased it on, is the same one you were logged into the PC or the Windows Store app?
#713 [19:06] <Paola> mattym Yes, I used the same one.
#714 [19:06] <mattym> swammer, That was the error on the launcher? Not the site?
#715 [19:07] <mattym> Paola, Log out of the Windows Store app. Then restart the PC. After its restarted, log back into the app and try agian.
#716 [19:07] <swammer> the client's error is invalid email or pass
#717 [19:08] <swammer> the one i sent previously was the website
#718 [19:08] <mattym> swammer, Ok lets try this first
#719 [19:08] <mattym> ??> swammer av/adwcleaner
#720 [19:08] <Mightyena> swammer: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#721 [19:08] <Mightyena> swammer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#722 [19:08] <mattym> swammer, After the restart, return with a new HJT report.
#723 [19:09] <swammer> ok will do
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#725 [19:13] * Paola [webchat@r167-62-252-96.dialup.adsl.anteldata.net.uy] has joined #minecrafthelp
#726 [19:14] <Paola> And I'm back. Didn't work. I bought the game through the Minecraft wwebpage but I think I wasn't logged in when I bought it.. I received the receipt on my mail anyways. If anything works, is there any way to get the money back and try to buy the game through the Microsoft store?
#727 [19:14] * swammer [webchat@97.99.198.41] has joined #minecrafthelp
#728 [19:16] <swammer> alright i have the updated hijacked log
#729 [19:17] <swammer> whats link do i paste it at again?
#730 [19:18] <mattym> swammer, paste.ubuntu.com
#731 [19:19] <swammer> https://paste.ubuntu.com/p/H4tYs53xKX/
#732 [19:20] <mattym> swammer, Still nothing showing up there that would raise a red flag. Are you using any VPN or Proxy software/settings?
#733 [19:20] <swammer> not on the computer i run minecraft on
#734 [19:21] <mattym> swammer, On the router?
#735 [19:21] <swammer> no
#736 [19:21] <mattym> swammer, Are you on a home internet connection?
#737 [19:21] <swammer> yes
#738 [19:22] <swammer> i wasnt on a home connection when it did work
#739 [19:22] <swammer> it was on a school router i didnt have access too
#740 [19:22] <mattym> swammer, Is the computer your own or one provided by the school?
#741 [19:23] <swammer> my own
#742 [19:23] <mattym> swammer, Does the school make you install any software to use their network?
#743 [19:24] <swammer> nope
#744 [19:25] <mattym> swammer, Do you know how to use the Command Line (cmd) on Windows?
#745 [19:26] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#746 [19:26] <swammer> ive occasionally used it in the past
#747 [19:26] <mattym> swammer, Open the command line, and type the following command: ipconfig /flushdns
#748 [19:26] <mattym> swammer, Press enter and let it do its work, you may need to reconnect to the chat after.
#749 [19:26] * tomas_a_anderson [webchat@200.87.94.176] has quit. (Quit: webchat.esper.net)
#750 [19:28] <swammer> it says it successfully flushed the dns resolver cache
#751 [19:28] <mattym> swammer, Try the login again, try from the website. Do not try more than once at a time.
#752 [19:28] <mattym> swammer, And let me know the error if any it gives you.
#753 [19:31] <swammer> now it just says the logins invalid
#754 [19:31] <swammer> same as on the client now
#755 [19:32] <mattym> swammer, Hard to say, but you may have also hit the login throttle (cause of the new error)
#756 [19:33] <mattym> swammer, Best bet, wait an hour before trying to log in again, make the attempt on the website. If it goes back to the "an error prevented your request" message, return the the chat
#757 [19:33] <swammer> how long does the cooldown typically take?
#758 [19:33] <swammer> a day?
#759 [19:33] <swammer> ok will do
#760 [19:33] <swammer> thank you for the help
#761 [19:33] <mattym> swammer, Full hour, with no attempts. Attempts will reset the timer
#762 [19:35] <Paola> And I'm back after restarting my PC. Didn't work. I bought the game through the Minecraft webpage but I think I wasn't logged in to my Majong account when I bought it.. I received the receipt on my mail anyways. If nothing works, is there any way to get the money back and try to buy the game through the Microsoft store?
#763 [19:36] <mattym> Paola, If you bought the game through the minecraft website, then you bought the Java Edition.
#764 [19:37] <Paola> mattym but there's two options available, a Java Edition and a W10 Edition. I chose the W10 Edition.
#765 [19:38] <mattym> Paola, Then you didnt complete the purchase on the minecraft page. Make sure you are logged into the app with the Microsoft account you used, not the Mojang account. Mojang accounts have nothing to do with the Win10 Edition
#766 [19:49] <Paola> Do you know if there's anyway to ask for a refund? If so, I'll do it and try to buy the game through the Microsoft store..
#767 [19:51] <Paola> I did receive the receipt on my Hotmail account, that's why I don't understand how come I can't access the game..
#768 [19:52] <Paola> And this Hotmail account is the one I use on my Microsoft account..
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#770 [19:57] <Flamehead321> I'm having issues with minecraft server hosting. I am able to host a 1.7.10 modded server but not a 1.12.2 server
#771 [20:03] * alex8 [webchat@209.141.143.218] has joined #minecrafthelp
#772 [20:04] <alex8> hello, im on Mac and the I just downloaded Minecraft off the website. I have been waiting for about an hour now and the update bar has not moved at all
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#775 [20:09] <Paola> mattym Is there any way to get a refund and purchase the game trough the Microsoft store?
#776 [20:09] <Andrew4> Hey again, so I tried downloading and installing this https://www.geforce.com/drivers/results/158759 but I got another error message. This time it said "the DHC driver package is not compatible with the currently installed version of windows"
#777 [20:09] <Paola> I receive the receipt on my mail, so I don't know how could I not have finished the purchase.
#778 [20:10] <Andrew4> I'm not exactly sure how to proceed from here but any help is greatly appreciated!
#779 [20:10] <dantheman11901> I am trying to launch Minecraft Java version 1.14.4 on my account which is updated to 1.15.2, but every time I try to launch it I get a notification that it failed and get brought back to the launcher
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#781 [20:13] <Andrew4> Also I tried launching MC again after attempting that download and now the error message reads GLFW error 65542: WGL: The driver doesn't appear to support OpenGL
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#783 [20:14] <bfschott> I'm running into GLFW error 65545: NSGL: Failed to find a suitable pixel format
#784 [20:15] <bfschott> macOS Catalina
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#786 [20:23] <Andrew4> Okay update! So I was able to follow that I probably need to update my graphics card but when I checked the general status I got the message "Windows has stopped this device because it has reported problems. [code 43]"
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#789 [20:27] <Andrew4> Hey just wanted to pop back in and let you guys know I was able to sort my problem out! thanks for all the help!!!
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#793 [20:31] * Peter is now known as Guest33044
#794 [20:31] <Guest33044> I forgot the password to my account and I do not remember one of the questions to my security code. The email I used is also old so I do not remember that either
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#797 [20:40] <Paola> Please, I just spent 30 US dollars in that purchase, I've tried to make it work for about 2 to 3 hours now.. Do you know if there's any way I can ask for a refund?
#798 [20:43] <Paola> My order was number 7929807465. I have the receipt in my Hotmail account, I just can't access the game.
#799 [20:48] <Paola> Nothing?
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#807 [22:02] <Xorn> When i try to open minecraft from the launcher it says my computer doesn't support open gl and i should update my drivers, but my drivers are up to date.
#808 [22:03] <THTrumpet> Minecraft launcher cannnot connect to the internet but it worked just fine yesterday
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#812 [22:11] <Sennikov> I need a fix, minecraft doesn't launch/load and crashes in the Mojang load screen.
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#815 [22:13] <eondex> I can't log into minecraft launcher, minecraft.net
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#818 [22:14] <eondex> when i try to log into the launcher, it just says Invalid email or password. I'm pretty sure i did type everything correctly though
#819 [22:14] <eondex> when i try to log in to the website, i click the login button and nothing happens even for an hour
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#821 [22:16] <Lee3> Hello, I can not log on to any server. I keep getting the io.netty,channel.AbstractChannel error.
#822 [22:18] <Lee3> the full error message I got is: Failed to connect to the server io.netty.channel.Ab5.-.tractChannel$AnnotatedConnectException: Connection refused: no further information:
#823 [22:18] <eondex> Lee3 did you allow Java to run through your firewall?
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#825 [22:18] <eondex> try that and see what happens
#826 [22:20] <eondex> Lee3 any updates?
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#832 [22:58] <Pofffip> Hi, I heard I could switch freely from Java to Bedrock (I got Java since the early beta). On google they state that I need to click on the purchase button of Bedrock Edition on Mojang Website and then a link will appear saying I already bought minecraft. But I only get redirected to microsoft website. How can I switch from Java to Bedrock freely as
#833 [22:58] <Pofffip> thousands of other players did ?
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#836 [23:24] <carrot> i don't know whats going on but when ever i try to join a server it says failed to login: the authentication servers are currently down for maintenance. this has been happening ever since i got this account and that has been for about 7 or 8 months
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#839 [23:29] <NickDaBomb04> Hey
#840 [23:29] <NickDaBomb04> So when i try to log in to my account it says Cannot Contact Authentication Servers and i was confused and wondering how i could fix it
#841 [23:30] <NickDaBomb04> also when i try to log into the main minecraft launcher it says my email/password are incorrect but i changed it then that one didnt work.
#842 [23:30] <NickDaBomb04> also the first message that popped up was on another launcher
#843 [23:32] * NGreen260 [webchat@99-187-225-209.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#844 [23:34] <NickDaBomb04> Hello?
#845 [23:35] <NGreen260> Hi I've been having problems with running my java edition Minecraft. I have tried to restart my computer, reinstall Minecraft, delete .Minecraft in Roaming and reinstalling it after that, updating my drivers, but after all this nothing seems to work. The game successfully runs but it crashes every time the loading bar reaches 3/4 of the way. I've h
#846 [23:35] <NGreen260> ad this problem for months and I can't figure out how to fix it.
#847 [23:35] <NickDaBomb04> NGreen tbh i dont think anyone is here
#848 [23:35] <NGreen260> haha that sucks
#849 [23:35] <NickDaBomb04> yeah
#850 [23:35] <NickDaBomb04> i cant even log into my account
#851 [23:36] <NGreen260> that's rough
#852 [23:36] <NickDaBomb04> and ive put in multiple request things to get it fixed but still havent gotten anything back they said they would respond in about 36 hours but that was last week
#853 [23:37] <NickDaBomb04> whenever i try to hit log in it wont even take me anywhere and no messages like incorrect password or anything
#854 [23:37] <NickDaBomb04> every launcher i try it wont let me log in and ive changed my password and it still wont work
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#857 [23:43] * robinhood1977vlog [webchat@27.71.204.142] has joined #minecrafthelp
#858 [23:46] <robinhood1977vlog> glfw error 65542
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