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#7 [00:11] <Jag> I am trying to re download my game but it is saying that i have to purchase it
#8 [00:11] <Jag> i have the java edition of the game
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#12 [00:33] <Slim> im having a an issue with purchasing the minecraft java edition, when i go to buy and ive finished putting my details in, i get this error that tells me to verify my account details, but i was pretty sure i correctly put in everything and im confideint that my account has enough money to purchase minecraft. how do i fix this?
#13 [00:37] * liam2 [webchat@host-92-21-59-56.as13285.net] has joined #minecrafthelp
#14 [00:38] <liam2> Hi i lost access to the email my account is associated with
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#18 [01:01] <jack> hi
#19 [01:01] * jack is now known as Guest71630
#20 [01:02] <Guest71630> I used an old email for my minecraft account and I dont remember my security questions but I cant change them because my email is so old
#21 [01:33] * snipeX_ohno [webchat@ip68-104-123-232.lv.lv.cox.net] has joined #minecrafthelp
#22 [01:35] <snipeX_ohno> hello im haveing a problem were i can login for some reason is like the servers are down?
#23 [01:35] <snipeX_ohno> in the lancher and web site
#24 [01:38] <snipeX_ohno> like when i use the lancher it says email or password incorect and i changed my pass i think twice and with the website it wont even press the login button
#25 [01:40] <snipeX_ohno> wait i just read the blue text im just gonna wait until they fix it
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#27 [03:07] * Odias24 [webchat@225.92-220-204.customer.lyse.net] has joined #minecrafthelp
#28 [03:07] * tints [~MineBot@ppp-94-65-39-103.home.otenet.gr] has quit. (Remote host closed the connection)
#29 [03:08] <Odias24> does annyone have problems with their skins
#30 [03:37] * aqdv25 [webchat@49.144.4.69] has joined #minecrafthelp
#31 [03:38] <aqdv25> How can I set minecraft to use my dedicated graphics card instead of the integrated one?
#32 [03:43] * aqdv25 [webchat@49.144.4.69] has quit. (Quit: webchat.esper.net)
#33 [04:10] * Marc [webchat@159.35.23.93.rev.sfr.net] has joined #minecrafthelp
#34 [04:15] <Marc> Hello I can't connect to my minecraft account and my laucher. On my father's computer I managed to connect without problem and I waited 24 hours and it still did nothing.
#35 [04:17] * BRUH [webchat@cpe-172-192-182-150.qld.foxtel.net.au] has joined #minecrafthelp
#36 [04:17] <BRUH> help
#37 [04:17] <BRUH> how do i play?
#38 [04:17] <BRUH> how do i buy a realm?
#39 [04:18] <BRUH> hello?
#40 [04:19] * BRUH [webchat@cpe-172-192-182-150.qld.foxtel.net.au] has quit. (Client Quit)
#41 [04:20] * BRUH [webchat@cpe-172-192-182-150.qld.foxtel.net.au] has joined #minecrafthelp
#42 [04:20] <BRUH> how do i buy a realm?
#43 [04:21] <BRUH> hello?
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#45 [04:33] * TheSilentLink [~TheSilent@host86-139-72-99.range86-139.btcentralplus.com] has joined #minecrafthelp
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#47 [04:53] * oliik [webchat@x5f702c03.dyn.telefonica.de] has joined #minecrafthelp
#48 [04:56] <oliik> hello, we got two minecraft licences and played allready in lokal network together. the lan thing stoped working some month ago after a windows update. then after some weeks it works again for short until the next update. now its not working. please help us to play in lokal network together. thanks a lot
#49 [04:56] <oliik> hello, we got two minecraft licences and played allready in lokal network together. the lan thing stoped working some month ago after a windows update. then after some weeks it works again for short until the next update. now its not working. please help us to play in lokal network together. thanks a lot
#50 [05:56] * Odias24 [webchat@225.92-220-204.customer.lyse.net] has left #minecrafthelp
#51 [06:02] * Jacob26 [webchat@c-xd520f34e.cust.hiper.dk] has joined #minecrafthelp
#52 [06:04] <Jacob26> Hallo
#53 [06:04] <Jacob26> I have problems getting on my account
#54 [06:05] <Jacob26> My issue is that I wanna log in, but can't. I made my account many years ago. therefor my account had to be migrated from Minecraft account into a Mojang account.
#55 [06:06] <Jacob26> I can see that I got a mail from you 09-06-2019 that my account was migrated.
#56 [06:06] <Jacob26> My problem is that I can log in, I can remember my username. but I'm using my email, but it keeps telling me my password is wrong. therefor I'm trying to go reset my password. but it doesn't work and I'm not getting any mail to reset it. I have also tried where you reset your password for an older Minecraft account, and that doesn't work either.
#57 [06:06] <Jacob26> So I need help to get a new password, and also to find out my username. Hope that you can help me with my problem
#58 [06:06] <Jacob26> - Jacob Knudsen :)
#59 [06:25] * mjandusik_CZ [webchat@37-48-34-201.nat.epc.tmcz.cz] has joined #minecrafthelp
#60 [06:28] <mjandusik_CZ> Hello i have problem with login to my accoun on the web and in launcher when i type good password and wen i try it some times on launcher log me in but when i try to connect on server i have error with it game say me try to restart your game and launcher and when i try to restart launcher say me wrong password or email. When i change password new p
#61 [06:28] <mjandusik_CZ> assword still work 5 minuts
#62 [06:28] <mjandusik_CZ> Sorry for english
#63 [06:28] * Lazerde [webchat@88.121.228.13] has joined #minecrafthelp
#64 [06:35] <mjandusik_CZ> Can you help me with it?
#65 [06:36] <Lazerde> Hello, I have a premium mc account but the game doesn't want to connect, when I go on minecraft.net I can connect while on the game luncher it doesn't want to, I don't know what to do anymore the password has been changed I did everything but the game doesn't want to connect. but on my old computer the game wants to connect on the luncher
#66 [06:36] <Lazerde> thank you in advance for the answer
#67 [06:38] <mjandusik_CZ> Yes
#68 [06:39] <mjandusik_CZ> But i have only this pc
#69 [06:40] <mjandusik_CZ> I have autologin but didnt work
#70 [06:40] <mjandusik_CZ> Not old
#71 [06:41] <mjandusik_CZ> But one day i start mc and need to login and have this problem
#72 [06:43] <mjandusik_CZ> I cant log in on minecraft.net
#73 [06:50] * Jacob26 [webchat@c-xd520f34e.cust.hiper.dk] has quit. (Quit: webchat.esper.net)
#74 [06:55] * thedroid_26 [webchat@ip4d15fbab.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#75 [06:56] <thedroid_26> my problem is i cannot reset my password. i dont get the email for it to my email account
#76 [06:56] * mjandusik_CZ [webchat@37-48-34-201.nat.epc.tmcz.cz] has quit. (Quit: webchat.esper.net)
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#78 [07:05] * Oakleaf216 [webchat@48.sub-174-247-8.myvzw.com] has joined #minecrafthelp
#79 [07:06] <Oakleaf216> Hey, looking for assistance with a launcher error. Im getting "GLFW error 65545: NSGL: Failed to find a suitable pixel format.
#80 [07:06] * mjandusik_CZ [webchat@37-48-34-201.nat.epc.tmcz.cz] has joined #minecrafthelp
#81 [07:06] <mjandusik_CZ> I have a problem logging in to mc even when trying to connect to minecraft.net and even when trying to connect via mc launcher writes me that I have a bad email or password and in the case of laincher I am after several attempts with the correct email and password will connect but when I try to connect to the server so I write it and restart the ga
#82 [07:06] <mjandusik_CZ> me and a lot of when I do so even after checking the automatic login, I opt it out and I have to try several times to do what I can to log in to minecraft.net and also without problems
#83 [07:09] * KRAMR [webchat@77.111.247.139] has joined #minecrafthelp
#84 [07:09] <KRAMR> Hi I'm having an issue where it says that my password or email is wrong when it literally is right, a friend is able to login into the account but I cannt
#85 [07:11] <mjandusik_CZ> I cannot sign up to my account even if I enter everything correctly
#86 [07:14] * Xeli0Zz [webchat@pge33-1-78-220-209-71.fbx.proxad.net] has joined #minecrafthelp
#87 [07:15] * PerkyEva_Lapa [webchat@178.47.106.54] has joined #minecrafthelp
#88 [07:16] * Xeli0Zz [webchat@pge33-1-78-220-209-71.fbx.proxad.net] has quit. (Client Quit)
#89 [07:16] <PerkyEva_Lapa> Hello. How do I fix the "-9" error ?
#90 [07:16] * mjandusik_CZ [webchat@37-48-34-201.nat.epc.tmcz.cz] has quit. (Quit: webchat.esper.net)
#91 [07:17] * Xeli0Zz [webchat@pge33-1-78-220-209-71.fbx.proxad.net] has joined #minecrafthelp
#92 [07:17] <Xeli0Zz> Hello I have a problem my minecraft account does not work, so I can not connect and when I try to change my code the email does not send ..?
#93 [07:18] * KRAMR [webchat@77.111.247.139] has quit. (Quit: webchat.esper.net)
#94 [07:18] * Xeli0Zz [webchat@pge33-1-78-220-209-71.fbx.proxad.net] has quit. (Client Quit)
#95 [07:19] * PerkyEva_Lapa [webchat@178.47.106.54] has quit. (Client Quit)
#96 [07:20] * Xeli0Zz [webchat@pge33-1-78-220-209-71.fbx.proxad.net] has joined #minecrafthelp
#97 [07:20] <Xeli0Zz> Hello I have a problem my minecraft account does not work, so I can not connect and when I try to change my code the email does not send ..?
#98 [07:20] <Xeli0Zz> plese help me
#99 [07:21] <Xeli0Zz> username ingame : XeliOZz
#100 [07:22] * PerkyEva_Lapa [webchat@178.47.106.54] has joined #minecrafthelp
#101 [07:23] <PerkyEva_Lapa> Hello. How do I fix the "-9" error ?
#102 [07:24] <Xeli0Zz> Can you give me my password corresponding to the email address of scisalu@orange.fr
#103 [07:25] * Ludvik777 [webchat@176.102.144.238] has joined #minecrafthelp
#104 [07:25] <Xeli0Zz> Thank you for the answer
#105 [07:26] * Ludvik777 [webchat@176.102.144.238] has quit. (Client Quit)
#106 [07:26] <Xeli0Zz> plese
#107 [07:29] <Xeli0Zz> Great !! You are very nice but if you do not know how to help us you are doing nothing wrong
#108 [07:29] <Xeli0Zz> I paid 20 dollars for my minecraft account so that it no longer works 2 years later, it's great
#109 [07:29] <Xeli0Zz> Im so happy
#110 [07:29] <Xeli0Zz> bye
#111 [07:34] * PerkyEva_Lapa [webchat@178.47.106.54] has quit. (Quit: webchat.esper.net)
#112 [08:21] * agomez [webchat@37.223.47.126] has joined #minecrafthelp
#113 [08:21] <agomez> hola buenas
#114 [08:21] <agomez> me han cobrado el juego tres veces
#115 [08:21] <agomez> me gustaria que me devolvieran el dinero
#116 [08:21] <agomez> con quien puedo contactar
#117 [08:24] * agomez [webchat@37.223.47.126] has quit. (Client Quit)
#118 [08:30] * neverJulian [webchat@x4e367b4e.dyn.telefonica.de] has joined #minecrafthelp
#119 [08:30] <neverJulian> Hello
#120 [08:31] <neverJulian> I have the Problem "Can't connect to server: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" and i cant connect to a friend server
#121 [08:31] * Notchap [webchat@ppp-171-96-81-173.revip8.asianet.co.th] has joined #minecrafthelp
#122 [08:34] <Notchap> I buy Minecraft through Union pay but I cancel it because I wait for too long and try to use another way to buy it. My bank account already transfer the money. I want how know how can I get my money back?
#123 [08:34] <Notchap> Do I need to contact the bank?
#124 [08:36] * neverJulian [webchat@x4e367b4e.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#125 [08:37] * Broes [webchat@ptr-91-87-34-211.dyn.mobistar.be] has joined #minecrafthelp
#126 [08:38] <Broes> I can't log in on my pc to buy minecraft
#127 [08:45] <Broes> my pc does not do anything when i press log in
#128 [09:15] * babyhapum [webchat@118.37.231.95] has joined #minecrafthelp
#129 [09:20] <babyhapum> Hi, I have problem to log in to mine-craft launcher
#130 [09:35] * Shieldface [webchat@173-198.dsl.iskon.hr] has joined #minecrafthelp
#131 [09:38] <Shieldface> I'm having a problem where my Beehives and Bee Nests are stuck in my inventory I can't do anything with them. I was looking on the internet but was unable to find fix to this bug.
#132 [09:38] <Shieldface> I'm having a problem where my Beehives and Bee Nests are stuck in my inventory I can't do anything with them. I was looking on the internet but was unable to find fix to this bug.
#133 [09:53] * Shieldface [webchat@173-198.dsl.iskon.hr] has left #minecrafthelp
#134 [10:01] * RARYOFF [webchat@87.13.61.126] has joined #minecrafthelp
#135 [10:01] <RARYOFF> HI
#136 [10:01] <RARYOFF> ho un probblema con il launcher di minecraft
#137 [10:03] <RARYOFF> il launcher di minecraft non si apre oppure mi dice che sta verificando un aggiornamento ma dopo 15/20 minuti mi dice enable to reserce minecraft native update
#138 [10:04] * RARYOFF [webchat@87.13.61.126] has quit. (Client Quit)
#139 [10:06] * Kacper59 [webchat@host-91-195-57-36.netcity.pl] has joined #minecrafthelp
#140 [10:07] <Kacper59> I have problem, i can log in to minecraft net on my phone but i can't do it on computer i just wanna buy minecraft aomeone can help me?
#141 [10:15] * lassie1711 [webchat@93-160-98-242-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#142 [10:16] <lassie1711> Hey, i have problems with the minecraft java edition. When i run the minecraft launcher i turns dark grey and i can't do anything.
#143 [10:23] * Matthew1 [webchat@c-98-195-140-152.hsd1.tx.comcast.net] has joined #minecrafthelp
#144 [10:23] <Kacper59> Maybe reinstall or watch on youtube what u can do
#145 [10:25] <lassie1711> have tried, i does not work
#146 [10:25] <lassie1711> it*
#147 [10:28] <Matthew1> I reset my computer and I have lost Minecraft on windows 10. When I purchased the computer new, it already contained the Minecraft software... I simply purchased a paid account so my children could get out of demo mode and play the full version. so after a couple years of owning Minecraft I now cant seem to validate my Minecraft account nor can I j
#148 [10:28] <Matthew1> ust sign in and " re activate " it . all I could do was download the game and have demo mode. How to I get Minecraft paid account back onto my computer?
#149 [10:29] <Kacper59> You buy java edition or windows 10 edition
#150 [10:32] <Matthew1> I have windows . I only reset, so no original programs were not lost .. only downloaded. How do I open my original paid account ?
#151 [10:33] * UsedNapkinx3 [webchat@c-24-60-165-39.hsd1.ct.comcast.net] has joined #minecrafthelp
#152 [10:33] <UsedNapkinx3> hello
#153 [10:33] <Kacper59> On minecrafr.net but website dont work
#154 [10:34] <UsedNapkinx3> I have a problem actually playing mutiplayer
#155 [10:34] <UsedNapkinx3> i bought the game but it wont let me in servers
#156 [10:34] <UsedNapkinx3> i think i got ip banned from Minecraft itself
#157 [10:34] <UsedNapkinx3> can you remove it
#158 [10:34] <UsedNapkinx3> i didn't hack
#159 [10:34] <UsedNapkinx3> but i got Minecraft free at one point
#160 [10:34] <Kacper59> Bro we aren't mc suppoer xd
#161 [10:34] <UsedNapkinx3> OH XD
#162 [10:34] <UsedNapkinx3> oof
#163 [10:35] <UsedNapkinx3> well do you know what i should do in this situation
#164 [10:35] <Kacper59> If u get free acc maybe he git banned thats all
#165 [10:35] <UsedNapkinx3> ;(
#166 [10:37] <Kacper59> Ucan log in on mc net on co.puter ?
#167 [10:38] <UsedNapkinx3> i can
#168 [10:38] <UsedNapkinx3> i mean i cant somewhat
#169 [10:38] <UsedNapkinx3> i have to use vpn
#170 [10:38] <UsedNapkinx3> sadly
#171 [10:38] <UsedNapkinx3> ;(
#172 [10:38] <UsedNapkinx3> its not fair
#173 [10:38] <UsedNapkinx3> i buy there game
#174 [10:38] <UsedNapkinx3> and i cant even go on mutiplayer
#175 [10:38] <UsedNapkinx3> its such a waste of money
#176 [10:39] <Kacper59> I asking bcs i cantlog in on mc net on computer but i can do it on my ohone
#177 [10:39] <UsedNapkinx3> yikes
#178 [10:39] <UsedNapkinx3> have you been ipbanned aswell?
#179 [10:39] <UsedNapkinx3> that might be why
#180 [10:39] <Kacper59> What?
#181 [10:39] <Kacper59> No
#182 [10:39] <UsedNapkinx3> im just guessing
#183 [10:39] <Kacper59> This is new acc my first in life
#184 [10:39] <UsedNapkinx3> hmm
#185 [10:40] <UsedNapkinx3> that's very strange
#186 [10:40] <Kacper59> That why imasking
#187 [10:40] <Kacper59> Icheck server status and its say its off
#188 [10:40] <Kacper59> But why i can log in on phone then
#189 [10:41] * sxrxh [webchat@cust-175-4-110-94.dyn.as47377.net] has joined #minecrafthelp
#190 [10:42] <sxrxh> Hello, i just bought Minecraft but when i try to play i can only play the demo version.
#191 [10:42] * Origins [webchat@212.23.31.12] has joined #minecrafthelp
#192 [10:43] <Kacper59> Whwre u buy mc
#193 [10:43] * Origins [webchat@212.23.31.12] has quit. (Client Quit)
#194 [10:43] <sxrxh> on the site
#195 [10:44] <Kacper59> U migrated on mojang
#196 [10:44] <sxrxh> what do you mean?
#197 [10:46] <Kacper59> Help.minecraft.net/hc/en-us/articles/360029643892-Can-only-play-Minecraft-demo-Java-Edition-
#198 [10:50] * sxrxh [webchat@cust-175-4-110-94.dyn.as47377.net] has quit. (Quit: webchat.esper.net)
#199 [10:54] * lassie1711 [webchat@93-160-98-242-dynamic.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#200 [10:56] * PerkyEva_Lapa [webchat@178.47.106.54] has joined #minecrafthelp
#201 [11:00] * Wehrmacht_131 [webchat@mobile-access-6df06f-100.dhcp.inet.fi] has joined #minecrafthelp
#202 [11:01] <Wehrmacht_131> What happens if i reject the purchase in middle of the payment. Also to add the money has been tkaen from my bank account.
#203 [11:01] <Wehrmacht_131> Do i get the money back and i can try again or?
#204 [11:01] * TheConnorDraws [webchat@98.235.112.34] has joined #minecrafthelp
#205 [11:02] <Kacper59> Propably u buy minecraft well
#206 [11:02] <Kacper59> have problem, i can log in to minecraft net on my phone but i can't do it on computer i just wanna buy minecraft aomeone can help me?
#207 [11:03] <TheConnorDraws> Currently I am hosting a minecraft server, it works locally, but does not work online. It is a basic vanilla server, with the ip being my online ip address with the port number. It was originally working, but the server stopped working online after a few hours, anyone know anything about this?
#208 [11:08] <Kacper59> Chexk on youtube :v
#209 [11:11] <Kacper59> have problem, i can log in to minecraft net on my phone but i can't do it on computer i just wanna buy minecraft aomeone can help me?
#210 [11:11] * Notchap [webchat@ppp-171-96-81-173.revip8.asianet.co.th] has quit. (Quit: webchat.esper.net)
#211 [11:18] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#212 [11:20] * Absymal [webchat@pool-100-34-157-119.phlapa.fios.verizon.net] has joined #minecrafthelp
#213 [11:22] * PerkyEva_Lapa [webchat@178.47.106.54] has quit. (Quit: webchat.esper.net)
#214 [11:27] <Wehrmacht_131> Meh ill guess youll get help only after few hours
#215 [11:28] <Kacper59> Useless
#216 [11:38] * INeedHelp [webchat@31-151-232-178.dynamic.upc.nl] has joined #minecrafthelp
#217 [11:39] <INeedHelp> I have a problem, i want to buy minecraft so i made an account. but, i cant log in in the website. i dont get a messige like "log in failed" it just doesnt do anything
#218 [11:40] <INeedHelp> can someone help me
#219 [11:40] <GreyVulpine> ??> INeedHelp tools/hjt
#220 [11:40] <Mightyena> INeedHelp: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#221 [11:40] <Mightyena> INeedHelp: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#222 [11:40] * TheConnorDraws [webchat@98.235.112.34] has quit. (Quit: webchat.esper.net)
#223 [11:41] <INeedHelp> uh what do yall mean?
#224 [11:41] <Kacper59> Sounds like scam
#225 [11:41] <Kacper59> have problem, i can log in to minecraft net on my phone but i can't do it on computer i just wanna buy minecraft aomeone can help me?
#226 [11:41] <INeedHelp> ye
#227 [11:41] <GreyVulpine> Not a scam. Run the tool. Get help.
#228 [11:42] * INeedHelp [webchat@31-151-232-178.dynamic.upc.nl] has quit. (Client Quit)
#229 [11:42] <Kacper59> Bro whwt will give me tool to WEBSITE ?
#230 [11:42] <GreyVulpine> Bet you more than anything, you've both had third-party launchers run on that system.
#231 [11:42] <Kacper59> I dont mean luncher
#232 [11:42] <GreyVulpine> Which now, has rendered your system unable to communicate with BOTH the website and the game
#233 [11:42] <Wehrmacht_131> Nope i havent
#234 [11:42] <Wehrmacht_131> I bought it via the website and now the purchase is stuck, but the money is gone
#235 [11:42] <Kacper59> Then why i can log in on phone
#236 [11:43] <GreyVulpine> did you pirate minecraft on your phone?
#237 [11:43] <Kacper59> Nope
#238 [11:43] <GreyVulpine> Then that's why.
#239 [11:43] <Wehrmacht_131> I would get the game if the purchase woudl continue
#240 [11:43] <Kacper59> Imeamwebsitw
#241 [11:43] <Kacper59> Gosh
#242 [11:43] <GreyVulpine> Run the tool. Give me the report.
#243 [11:43] <Kacper59> Well what, i need uninstall cracked minecradt and then i can log in
#244 [11:43] <Kacper59> On webwite
#245 [11:43] <GreyVulpine> Yup
#246 [11:44] <GreyVulpine> Have fun.
#247 [11:44] <Kacper59> Will see
#248 [11:44] <Wehrmacht_131> I hope thatmojang will conact me soon. As i contacted them right after the purchase, because the game didnt work
#249 [11:46] <Kacper59> I download hijack wnow what ?
#250 [11:47] <Kacper59> GreyVulpine
#251 [11:48] <Kacper59> My gosh
#252 [11:49] <GreyVulpine> Scroll up, read the instructions
#253 [11:50] <Kacper59> And what now
#254 [11:50] <Kacper59> Copy this and post on this link
#255 [11:50] <GreyVulpine> Post the link here
#256 [11:51] <Kacper59> Ubuntu?
#257 [11:51] <Kacper59> Or copy this there
#258 [11:51] <GreyVulpine> Yes
#259 [11:51] <Kacper59> Ubuntu?
#260 [11:51] <GreyVulpine> You know what, forget it. I already know you pirated minecraft.
#261 [11:51] <GreyVulpine> Here's how to fix it
#262 [11:52] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#263 [11:52] <Wehrmacht_131> Do you guys know, how long does purhcase via bank transfer take for mojang to accept
#264 [11:52] <GreyVulpine> Can be immediate, can take a few hours
#265 [11:52] <Wehrmacht_131> Well i purchased it on saturday
#266 [11:52] * BananaFace [webchat@12.81-166-181.customer.lyse.net] has joined #minecrafthelp
#267 [11:52] <GreyVulpine> Wehrmacht_131 - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#268 [11:52] <BananaFace> The colours in minecraft are kinda washed out/gray in fullscreen mode. do someone know why? Its only in minecraft
#269 [11:53] <GreyVulpine> Kacper59 - Got that notepad open?
#270 [11:53] <Wehrmacht_131> Done it two times
#271 [11:53] <Kacper59> Yea
#272 [11:53] <Wehrmacht_131> On saturday and now monday morning
#273 [11:53] <GreyVulpine> Kacper59 - In administrator mode, yes?
#274 [11:53] <Kacper59> Yes
#275 [11:53] <BananaFace> The colours in minecraft are kinda washed out/gray in fullscreen mode. do someone know why? Its only in minecraft
#276 [11:53] <GreyVulpine> Kacper59 - Kacper59 - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#277 [11:53] <GreyVulpine> Kacper59 - Got that file open?
#278 [11:54] <Kacper59> Wait
#279 [11:54] * _Mj [webchat@97-95-199-57.dhcp.sffl.va.charter.com] has joined #minecrafthelp
#280 [11:54] * Notchap [webchat@ppp-171-96-81-173.revip8.asianet.co.th] has joined #minecrafthelp
#281 [11:55] <Kacper59> I need change filename or what
#282 [11:55] <Kacper59> Look my english isnt good im from.poland
#283 [11:55] <Kacper59> This will be easier with video
#284 [11:55] <_Mj> im having a problem with my minecraft crashing it says something like java jni error\
#285 [11:56] <Notchap> I cancel in the middle of payment pending. How can I get my money back?
#286 [11:56] <GreyVulpine> Kacper59 - No
#287 [11:56] * kacper597 [webchat@host-91-195-57-36.netcity.pl] has joined #minecrafthelp
#288 [11:56] <GreyVulpine> Notchap - Call your bank
#289 [11:56] <BananaFace> The colours in minecraft are kinda washed out/gray in fullscreen mode. do someone know why? Its only in minecraft
#290 [11:56] <Kacper59> Okay im ooen notepad as admininstratoe
#291 [11:56] <Kacper59> And what i need to click
#292 [11:56] <GreyVulpine> Kacper59 - What's up in the upper left corner?
#293 [11:57] <kacper597> plik
#294 [11:57] <kacper597> i mean file
#295 [11:57] <GreyVulpine> Click that
#296 [11:57] <GreyVulpine> 2nd option down?
#297 [11:57] <Kacper59> Yuo
#298 [11:57] <GreyVulpine> Open?
#299 [11:57] <Kacper59> New window
#300 [11:57] <Kacper59> Ok open?
#301 [11:57] <GreyVulpine> Yes, open
#302 [11:57] <Kacper59> Yea what s next
#303 [11:57] <GreyVulpine> Text box to the left of Open button, filename box, yes?
#304 [11:59] <kacper597> havbe u discord
#305 [11:59] <kacper597> will be easier
#306 [11:59] * _Mj [webchat@97-95-199-57.dhcp.sffl.va.charter.com] has quit. (Quit: webchat.esper.net)
#307 [11:59] <GreyVulpine> No thanks.
#308 [11:59] <kacper597> jsut write that
#309 [11:59] <kacper597> but where
#310 [11:59] <kacper597> in name file
#311 [11:59] <kacper597> or search in computer
#312 [11:59] <GreyVulpine> How do you open things in notepad?
#313 [11:59] <Kacper59> ?
#314 [12:00] <BananaFace> The colours in minecraft are kinda washed out/gray in fullscreen mode. do someone know why? Its only in minecraft
#315 [12:00] * GreyVulpine sighs
#315 [12:00] <Kacper59> I open notepad as admininstrator i go to left up corner and click open ctrl + O
#316 [12:01] <Kacper59> Ok i write this
#317 [12:01] <Kacper59> %systemroot%\system32\drivers\etc\hosts
#318 [12:02] <Kacper59> Got this
#319 [12:02] <kacper597> # Copyright (c) 1993-2009 Microsoft Corp.
#320 [12:02] <Wehrmacht_131> troll cmon
#321 [12:03] <kacper597> this is it?
#322 [12:03] <kacper597> men i rly dont knwo what to do XD
#323 [12:03] <Wehrmacht_131> you fup
#324 [12:03] <kacper597> what mean fup?
#325 [12:03] <Wehrmacht_131> you tried too much to troll
#326 [12:03] <Wehrmacht_131> meant f up
#327 [12:03] <kacper597> im not trolling rly
#328 [12:03] <kacper597> im from poland
#329 [12:03] <kacper597> i have this file whats now
#330 [12:04] <Wehrmacht_131> You have two accs
#331 [12:04] <Wehrmacht_131> oof
#332 [12:04] <kacper597> 1 on phone 1 on computer
#333 [12:04] <kacper597> bcs i dont wanna close the window on phone
#334 [12:04] <Wehrmacht_131> just give up
#335 [12:04] <kacper597> i wait for help u know
#336 [12:04] <kacper597> nope
#337 [12:04] <GreyVulpine> Kacper59 - https://imgur.com/a/OYW7nid
#338 [12:04] <GreyVulpine> This is what I want you to put in
#339 [12:04] <kacper597> alreadydo it
#340 [12:04] <kacper597> now i have file
#341 [12:04] <kacper597> i mean notepad
#342 [12:04] <kacper597> with this
#343 [12:05] <GreyVulpine> Kacper59 - Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#344 [12:05] <kacper597> ok wait
#345 [12:05] <kacper597> wtf
#346 [12:05] <kacper597> XD
#347 [12:05] <kacper597> u are my god
#348 [12:06] <kacper597> <3
#349 [12:09] <kacper597> okkkkkkkk
#350 [12:09] <kacper597> now next problem
#351 [12:09] <kacper597> i buy minecraft how i can downlaod luncher now
#352 [12:09] <GreyVulpine> minecraft.net/download
#353 [12:09] * BananaFace [webchat@12.81-166-181.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#354 [12:10] <kacper597> then cant do normal installer
#355 [12:10] <kacper597> like on leauge of legends website
#356 [12:11] <kacper597> :v
#357 [12:11] <kacper597> ok ts downloading
#358 [12:19] * Wehrmacht_131 [webchat@mobile-access-6df06f-100.dhcp.inet.fi] has quit. (Quit: webchat.esper.net)
#359 [12:20] * Lo358 [webchat@213-147-162-159.nat.highway.bob.at] has joined #minecrafthelp
#360 [12:22] <Kacper59> Ok evrything worki
#361 [12:22] <Kacper59> Thank you 💜❤
#362 [12:22] * kacper597 [webchat@host-91-195-57-36.netcity.pl] has quit. (Quit: webchat.esper.net)
#363 [12:22] * Kacper59 [webchat@host-91-195-57-36.netcity.pl] has quit. (Quit: webchat.esper.net)
#364 [12:24] <Lo358> I wanted to buy minecraft java edition for my laptop and for payment i used instant bank transfer and the status told me unknown for around about an hour, so i clicked on refund. And now my question is, if i get my money back and how long does it take in average
#365 [12:29] * louis [webchat@cpc87457-finc19-2-0-cust49.4-2.cable.virginm.net] has joined #minecrafthelp
#366 [12:30] <louis> my Minecraft wont load it keeps freezing and not responding on the loadig page
#367 [12:30] * Dev [webchat@99-26-189-143.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
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#370 [12:38] * Dan [webchat@pool-98-114-64-221.phlapa.fios.verizon.net] has joined #minecrafthelp
#371 [12:41] <Dan> I just bought minecraft last night. I can open it, but every time I click play on the launching screen, the app crashes. Is there anything I can do differently for it to open?
#372 [12:41] * Tassilo [webchat@p5B3BF234.dip0.t-ipconnect.de] has joined #minecrafthelp
#373 [12:42] <Tassilo> Hello all
#374 [12:42] <Tassilo> I have a little problem regarding the payment for the Java-Edition of Minecraft
#375 [12:43] <Tassilo> is anyone here with experience about the Status "Unknown" after buying the game? My account got charged already, yet the status is stuck and it doesnt go any further. It has that status for more than a day now. I even refunded once and did it again, no changes. Any ideas?
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#377 [12:49] * Xeyame [~Xeyame@server-127prx.xeya.me] has joined #minecrafthelp
#378 [12:51] * senne [webchat@ip5658b001.direct-adsl.nl] has joined #minecrafthelp
#379 [12:51] <senne> I don't have mij e-mailadress anymore from minecraft
#380 [12:54] * Dan [webchat@pool-98-114-64-221.phlapa.fios.verizon.net] has joined #minecrafthelp
#381 [12:55] * martha [webchat@c-73-245-50-101.hsd1.fl.comcast.net] has joined #minecrafthelp
#382 [12:55] <Dan> Hi, I just bought minecraft and when I hit play on the launcher the game keeps crashing. Do you have any ideas for how I can open the game?
#383 [12:56] * senne [webchat@ip5658b001.direct-adsl.nl] has quit. (Client Quit)
#384 [12:56] <martha> Hello! When I tried to load in minecraft, I get a notification saying GLFW error 65545:NSGL: Failed to find a suitable pixel format. What do I do?
#385 [12:59] * martha [webchat@c-73-245-50-101.hsd1.fl.comcast.net] has quit. (Client Quit)
#386 [13:07] * Adrian [webchat@50.34.191.184] has joined #minecrafthelp
#387 [13:08] <Adrian> So, I've recently got minecraft and the first few days it has been working perfectly. But now when I open the minecraft launcher and hit play. nothing happens. I'
#388 [13:09] <Adrian> I've tried to restart my computer and uninstall the launcher, but the same thing still happens.
#389 [13:11] * lord| [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#390 [13:11] * Xeyame [~Xeyame@server-127prx.xeya.me] has quit. (Read error: Connection reset by peer)
#391 [13:14] * lord| [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#392 [13:15] <Adrian> So, I've recently got minecraft and the first few days it has been working perfectly. But now when I open the minecraft launcher and hit play. nothing happens. I've tried to restart my computer and uninstall the launcher, but the same thing still happens.
#393 [13:17] * asd [webchat@cpe90-146-105-123.liwest.at] has joined #minecrafthelp
#394 [13:17] <asd> hi
#395 [13:18] * asd [webchat@cpe90-146-105-123.liwest.at] has quit. (Client Quit)
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#399 [13:24] * ineedhelp [webchat@pool-108-32-89-205.pitbpa.fios.verizon.net] has joined #minecrafthelp
#400 [13:25] <ineedhelp> i need help with my minecraft, i can login and play on a world i made but no matter what i do it says the servers are down and i have no conenction
#401 [13:41] * Dan [webchat@pool-98-114-64-221.phlapa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#402 [13:57] * Jai [webchat@75.170.38.67] has joined #minecrafthelp
#403 [13:58] <Jai> Im having problems logging into my minecraft account, how do i fix it?
#404 [14:02] <Jai> hello?
#405 [14:02] * Jai [webchat@75.170.38.67] has quit. (Quit: webchat.esper.net)
#406 [14:04] * Wehrmacht_131 [webchat@mobile-access-6df06f-100.dhcp.inet.fi] has joined #minecrafthelp
#407 [14:04] <Wehrmacht_131> I bought minecraft on saturday with bank transfer. Still it says i dont own the game. What to do
#408 [14:08] * Syns [webchat@87-88-161-210.abo.bbox.fr] has joined #minecrafthelp
#409 [14:08] <Syns> Hi, this my issue : minecraft launcher.dll load error not present
#410 [14:20] * hmmmm [webchat@c-73-125-197-109.hsd1.fl.comcast.net] has joined #minecrafthelp
#411 [14:25] * Bumm_mcgee [webchat@d118-75-143-29.try.wideopenwest.com] has joined #minecrafthelp
#412 [14:26] <Bumm_mcgee> I need help getting into Minecraft beta and we have tried everything to get in and it still didn't work?
#413 [14:27] * Syns [webchat@87-88-161-210.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
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#415 [14:35] * ppromyk [webchat@ip-188-127-19-207.ennet.pl] has joined #minecrafthelp
#416 [14:35] <ppromyk> hello. im ive just bought minecraft and it does not launch the game after hitting the start button
#417 [14:36] <ppromyk> it loads for a second and then stops and nothing happens
#418 [14:42] * A [webchat@host217-43-113-182.range217-43.btcentralplus.com] has joined #minecrafthelp
#419 [14:43] * A is now known as Guest66261
#420 [14:43] * Krim [webchat@216.30.159.245] has joined #minecrafthelp
#421 [14:43] <Guest66261> Cannot log into the launcher and when logging in with correct credentials it says "invalid email or password"
#422 [14:43] * dendenung [webchat@cpc80947-perr17-2-0-cust515.19-1.cable.virginm.net] has joined #minecrafthelp
#423 [14:44] <dendenung> my minecraft keeps appearing with "sorry you are offline" when i am clearly connected to a stable connection
#424 [14:45] * ineedhelp [webchat@pool-108-32-89-205.pitbpa.fios.verizon.net] has joined #minecrafthelp
#425 [14:45] <ineedhelp> i need help is there anyone in the chat who can help
#426 [14:45] <Krim> Im having issues where I keep getting kicked out of my own server and this message keeps popping up "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#427 [14:45] <dendenung> i need help too
#428 [14:46] * Guest66261 [webchat@host217-43-113-182.range217-43.btcentralplus.com] has quit. (Client Quit)
#429 [14:46] <ineedhelp> ive been sitting in these chats all day and i dont know if there are people who do the tech
#430 [14:47] <dendenung> my minecraft was workin a few days ago now its being weird
#431 [14:49] * dendenung [webchat@cpc80947-perr17-2-0-cust515.19-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#432 [14:51] <Krim> I think I solved my issue but I will double check after I restart. Wish me luck.
#433 [14:51] * Krim [webchat@216.30.159.245] has quit. (Quit: webchat.esper.net)
#434 [14:51] <ineedhelp> good luck krim
#435 [14:54] * syns [webchat@87-88-170-62.abo.bbox.fr] has joined #minecrafthelp
#436 [14:56] * syns [webchat@87-88-170-62.abo.bbox.fr] has quit. (Client Quit)
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#438 [14:57] * Galaxy_2Alex_ [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#439 [14:57] * Galaxy_2Alex_ is now known as Galaxy_2Alex
#440 [14:58] <Damarcus> whenever i try to launch minecraft java, it says "error, game crashed, an un expected issue occurred and the game has crashed. were sorry for the inconvenience." any fixes to this?
#441 [14:59] <Galaxy_2Alex> ??> Damarcus launcher/log
#442 [14:59] <Mightyena> Damarcus: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#443 [15:01] * Lasagna__guy [webchat@191.89.251.177] has joined #minecrafthelp
#444 [15:01] <Damarcus> it only says "waiting for log output"
#445 [15:02] <Galaxy_2Alex> Damarcus, Are you using any mods?
#446 [15:02] * Lasagna__guy [webchat@191.89.251.177] has quit. (Client Quit)
#447 [15:02] <Damarcus> no
#448 [15:02] * ineedhelp [webchat@pool-108-32-89-205.pitbpa.fios.verizon.net] has joined #minecrafthelp
#449 [15:02] * Lasagna__guy [webchat@191.89.251.177] has joined #minecrafthelp
#450 [15:02] <ineedhelp> hey is there someone who can help me??
#451 [15:03] <Galaxy_2Alex> ??> Damarcus launcher/log-txt
#452 [15:03] <Mightyena> Damarcus: We need to see your full launcher log, which is created in the game directory.
#453 [15:03] <Mightyena> Damarcus: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#454 [15:03] <Galaxy_2Alex> ineedhelp, How can we help?
#455 [15:03] <Lasagna__guy> hey
#456 [15:03] <Galaxy_2Alex> Lasagna__guy, Good Timezone
#457 [15:03] <Lasagna__guy> when I was paying for the game the money got withdrawn from my acc but there was an error and never actually got the game
#458 [15:03] <Lasagna__guy> can you help?
#459 [15:03] <ineedhelp> i just installed minecraft yesterday and i can go on a world that i made but when i try to join serversit says that the servers are doen for maitnence
#460 [15:04] <Galaxy_2Alex> ??> Lasagna__guy account/trans-id
#461 [15:04] <Mightyena> Lasagna__guy: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#462 [15:04] <Galaxy_2Alex> ??> Lasagna__guy account/send-email
#463 [15:04] <Mightyena> Lasagna__guy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#464 [15:05] <Lasagna__guy> the thing is that I sent it two days ago and haven't got any kind of response
#465 [15:05] <Galaxy_2Alex> ??> ineedhelp launcher/relog
#466 [15:05] <Mightyena> ineedhelp: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#467 [15:05] <ineedhelp> i have already tried that
#468 [15:05] <Lasagna__guy> also, the error happened early enough that i couldn't get a transaction Id
#469 [15:06] <Galaxy_2Alex> Lasagna__guy, Please wait for them to answer - it could take a while.
#470 [15:06] <Lasagna__guy> ok guys
#471 [15:06] <Lasagna__guy> thanks a lot
#472 [15:06] * covfeee [webchat@ip68-106-192-223.pn.at.cox.net] has joined #minecrafthelp
#473 [15:06] <covfeee> https://paste.ubuntu.com/p/pZ3vvxgv6W/
#474 [15:07] <ineedhelp> is there anything we can do about this?
#475 [15:08] <Damarcus> https://paste.ubuntu.com/p/JfNCWnysH7/
#476 [15:08] * Bumm_mcgee [webchat@d118-75-143-29.try.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#477 [15:08] <Galaxy_2Alex> ??> ineedhelp tools/hjt
#478 [15:08] <Mightyena> ineedhelp: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#479 [15:08] <Mightyena> ineedhelp: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#480 [15:09] <Galaxy_2Alex> Damarcus, Did you change any of the JVM argu,ents?
#481 [15:10] <Damarcus> yes but i changed them back
#482 [15:11] <Galaxy_2Alex> Damarcus, Something seemed to have gone wrong, reinstall is the easiest way to fix it.
#483 [15:11] <Galaxy_2Alex> ??> Damarcus win/reinst
#484 [15:11] <Mightyena> Damarcus: You may need to reinstall the locally installed files that Minecraft puts into place.
#485 [15:11] <Mightyena> Damarcus: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#486 [15:13] <ineedhelp> I'd really like to get t his working, what other options are there other than hijackthis?
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#488 [15:15] * Tysia10 [webchat@178235187163.dynamic-4-waw-k-2-3-0.vectranet.pl] has joined #minecrafthelp
#489 [15:15] * danny [webchat@ool-457b584c.dyn.optonline.net] has joined #minecrafthelp
#490 [15:16] <Galaxy_2Alex> ineedhelp, Please send us the link to the paste it produces.
#491 [15:16] * danny [webchat@ool-457b584c.dyn.optonline.net] has quit. (Client Quit)
#492 [15:16] * Krim [webchat@216.30.159.245] has joined #minecrafthelp
#493 [15:16] * Granolaxdu68 [webchat@lfbn-str-1-270-30.w86-243.abo.wanadoo.fr] has joined #minecrafthelp
#494 [15:16] <Krim> It did not work
#495 [15:16] <Damarcus> it did not work, the same message is popping up
#496 [15:17] <Granolaxdu68> Fatal Process crashed with exit code -1073741510
#497 [15:17] <Tysia10> Hello, I've got a problem with starting Java Minecraft. Launcher window is a black screen. What's wrong?
#498 [15:17] <Galaxy_2Alex> four at once, jeez
#499 [15:17] <Galaxy_2Alex> one moment guys
#500 [15:17] <Galaxy_2Alex> Krim, What did not work?
#501 [15:17] <Krim> Galaxy_2Alex Im having an issue where Im being kicked by a remote host
#502 [15:18] <Krim> "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host" this to be exact
#503 [15:18] <Galaxy_2Alex> Damarcus, Please follow the instructions here: https://bugs.mojang.com/browse/MC-74465 (yellow box)
#504 [15:19] <Galaxy_2Alex> ??> Granolaxdu68 win/reinst
#505 [15:19] <Mightyena> Granolaxdu68: You may need to reinstall the locally installed files that Minecraft puts into place.
#506 [15:19] <Mightyena> Granolaxdu68: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#507 [15:19] <Galaxy_2Alex> ??> Tysia10 launcher/log
#508 [15:19] <Mightyena> Tysia10: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#509 [15:20] <Damarcus> now what do i do
#510 [15:21] <Krim> So, I uninstalled then reinstalled... fixed it. Huh.
#511 [15:21] <Galaxy_2Alex> Damarcus, Try to run the game now.
#512 [15:21] <Galaxy_2Alex> Krim, Does it only affect one specific server or all servers?
#513 [15:22] <Damarcus> Galaxy_2Alex i love you thanks so much
#514 [15:22] <Tysia10> Thank you for the links, but it's written: Step 1: Click on ‘Settings’ button. Well, I cant click on any button because my launcher is BACK SCREEN without any buttons. I've already installed java before.
#515 [15:22] <Krim> Galaxy_2Alex from the past month most servers. But it seems to be doing fine now.
#516 [15:23] <Galaxy_2Alex> Krim, It sometimes happens when the connection to the server is not stable enough.
#517 [15:23] <Tysia10> BLACK SCREEN instead of BACK SCREEN
#518 [15:23] <Galaxy_2Alex> ??> Tysia10 launcher/reinst/win
#519 [15:23] <Mightyena> Tysia10: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft Launcher entry and select "Uninstall".
#520 [15:23] <Mightyena> Tysia10: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#521 [15:24] <Krim> Galaxy_2Alex Huh. No idea. But I think Im good now. Thank you for your time. If I run into it again, Ill bounce back on.
#522 [15:25] * Krim [webchat@216.30.159.245] has quit. (Quit: webchat.esper.net)
#523 [15:25] <Tysia10> So when I uninstall will I have to buy the second one licence? I've already paid once and it does not work :(
#524 [15:26] <Galaxy_2Alex> Tysia10, No, you can use the same login data.
#525 [15:26] * daniel3 [webchat@135-222-144-85.ftth.glasoperator.nl] has joined #minecrafthelp
#526 [15:26] <Tysia10> ok, I'll try, thank you
#527 [15:28] <ineedhelp> hey Mightyena, i have a Linux computer and dont want to do the hijackthis cause that can put this computer at risk and everyone in my family needs it to work, especially with us being stuck at home . do you have any other solution to this problem
#528 [15:29] <daniel3> I just installed minecraft on OSX Catalina, when I try to lunch the game fro the luncher it says ' sorry unable to start minecraft please check your configuration'
#529 [15:29] <daniel3> any ideas
#530 [15:29] <daniel3> ?
#531 [15:31] <Galaxy_2Alex> ineedhelp, Oh, my apologies - that is actually an issue with Linux, more info and how to fix it here: https://bugs.mojang.com/browse/MCL-9794
#532 [15:31] <Galaxy_2Alex> ??> daniel3 mac/reinst
#533 [15:31] <Mightyena> daniel3: You may need to reinstall the locally installed files that Minecraft puts into place.
#534 [15:31] <Mightyena> daniel3: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#535 [15:31] * Blobfish [webchat@136.34.29.230] has joined #minecrafthelp
#536 [15:31] <Tysia10> One more question, I've got windows 10 home, i5, 2410 CPU @ 2,30Ghz, 2,30GHz, 8GB RAM. 64bit,NVidia GeForce GT520 Mx. Is it enough for the latest version?
#537 [15:32] <Blobfish> I just now got minecraft and downloaded it. I just created my password and reset it so I know it's right, but it is saying that my password is invalid, Any idea?
#538 [15:32] * sam24 [webchat@cpe-67-240-163-254.rochester.res.rr.com] has joined #minecrafthelp
#539 [15:32] * Tassilo [webchat@p5B3BF234.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#540 [15:32] <Galaxy_2Alex> Tysia10, It should run it, but it is below the minimum system requirements
#541 [15:34] <Tysia10> can I reinstall the .msi file in another computer or I can but and try only on one machine?
#542 [15:34] <Galaxy_2Alex> Tysia10, You can use it on other computers as well
#543 [15:35] <Granolaxdu68> It still doesn't work. my graphic drivers are up to date and I don't have any mod installed. however the game launches but the loading bar is loading up to aroud 80 and then it crashes.
#544 [15:35] * Damarcus [webchat@CPE64777d65c943-CM64777d65c940.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#545 [15:35] <Galaxy_2Alex> ??> Granolaxdu68 win/dxdiag
#546 [15:35] <Mightyena> Granolaxdu68: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#547 [15:36] <Tysia10> thank you for quick help!:)
#548 [15:36] <Granolaxdu68> thanks
#549 [15:36] <sam24> My minecraft has been working fine for the past few days but today when I logged on and went to join my brothers LAN server (he is sitting right next to me) I keep getting the error message "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information"... Ive tried restarting my laptop hes tried restartin
#550 [15:36] <sam24> g his, Ive gone off the internet and back on, nothing is working please help
#551 [15:36] * Blobfish [webchat@136.34.29.230] has quit. (Quit: webchat.esper.net)
#552 [15:38] <daniel3> Galaxy_2Alex reinstall didn't work
#553 [15:38] * Blobfish [webchat@136.34.29.230] has joined #minecrafthelp
#554 [15:38] <daniel3> Mightyena the script didn't work for me
#555 [15:39] <Galaxy_2Alex> daniel3, In that case, I don't know, sorry. I would recommend trying a place where help requests can be seen more permanently, like the Forums or Reddit.
#556 [15:39] <Blobfish> Hello, my minecraft is saying that it has an invalid username/password, though I know it doesn't, I just got minecraft and am trying to figure this out.
#557 [15:39] <Galaxy_2Alex> ??> Blobfish login/throttle
#558 [15:39] <Mightyena> Blobfish: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#559 [15:39] <Mightyena> Blobfish: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#560 [15:40] * ineedhelp [webchat@pool-108-32-89-205.pitbpa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#561 [15:40] <Blobfish> Thanks
#562 [15:41] * daniel3 [webchat@135-222-144-85.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#563 [15:41] <sam24> My minecraft has been working fine for the past few days but today when I logged on and went to join my brothers LAN server (he is sitting right next to me) I keep getting the error message "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information"... Ive tried restarting my laptop hes tried restartin
#564 [15:41] <sam24> g his, Ive gone off the internet and back on, nothing is working
#565 [15:41] <Granolaxdu68> https://paste.ubuntu.com/p/3znJRNsGsR/
#566 [15:43] <Galaxy_2Alex> Granolaxdu68, Try to do a clean driver install - it's an option during the installation process.
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#568 [15:48] * Granolaxdu68 [webchat@lfbn-str-1-270-30.w86-243.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#569 [15:56] * Krim [webchat@216.30.159.245] has joined #minecrafthelp
#570 [15:56] <Krim> Im back.
#571 [15:57] * Damarcus [webchat@CPE64777d65c943-CM64777d65c940.cpe.net.cable.rogers.com] has joined #minecrafthelp
#572 [15:58] <Damarcus> is there anyway i can increase the amount of ram that minecraft uses
#573 [15:58] <Galaxy_2Alex> Krim, It could be that your ISP is over capacity, causing bursts of connection outages that could cause the issue
#574 [15:58] <Galaxy_2Alex> ??> Damarcus launcher/more-ram
#575 [15:58] <Mightyena> Damarcus: A forum post which explains how to allocate more RAM to Minecraft can be found here: https://www.minecraftforum.net/forums/support/java-edition-support/3001598-tutorial-how-to-allocate-more-ram-to-minecraft
#576 [15:59] <Krim> Galaxy_2Alex Youre gonna have to dumb it down for me.
#577 [16:00] <Krim> Never mind, Im just dumb. But what could be causing it to be over capacity?
#578 [16:00] <Galaxy_2Alex> Krim, A lot of people are at home right now, causing a strain on the system. Your ISP, or the whole network itself, may suffer from that. At least that is my speculation.
#579 [16:00] <Krim> Hm. It would make sense.
#580 [16:02] <Galaxy_2Alex> Krim, It only needs a little short connection issue that you wouldn't even notice otherwise - Minecraft is very sensitive to those unfortunately.
#581 [16:03] * Brandon [webchat@c-73-21-167-13.hsd1.fl.comcast.net] has joined #minecrafthelp
#582 [16:03] <Krim> Shoot. So Im guessing theres not a whole lot I could do right now.
#583 [16:04] <Brandon> How does this work
#584 [16:04] <Galaxy_2Alex> Brandon, It's a chatroom.
#585 [16:04] <Krim> You just kinda share your issue and someone whos free might pick it up.
#586 [16:07] * Krim [webchat@216.30.159.245] has quit. (Quit: webchat.esper.net)
#587 [16:14] * roro [webchat@CPE688f2e18b333-CM688f2e18b330.cpe.net.cable.rogers.com] has joined #minecrafthelp
#588 [16:15] <roro> When I launch the game there is an error stating that the game crashed. I tried opening with the output log and saw that it runs well until this error pops up:
#589 [16:15] <roro> Error: Could not find or load main class net.minecraft.client.main.Main
#590 [16:16] <Galaxy_2Alex> ??> roro win/reinst
#591 [16:16] <Mightyena> roro: You may need to reinstall the locally installed files that Minecraft puts into place.
#592 [16:16] <Mightyena> roro: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#593 [16:16] <roro> Okay I'll try that, thank you!
#594 [16:17] * roro [webchat@CPE688f2e18b333-CM688f2e18b330.cpe.net.cable.rogers.com] has quit. (Client Quit)
#595 [16:17] * Kingslayer [webchat@S0106a456ccdb44e4.cg.shawcable.net] has joined #minecrafthelp
#596 [16:17] <Kingslayer> Hello
#597 [16:18] <Galaxy_2Alex> Kingslayer, Hello
#598 [16:18] <Kingslayer> So im having a problem when i can't log in to my mojang account i have all the information correct, but when i press the log in button nothing happens
#599 [16:19] <Galaxy_2Alex> ??> Kingslayer tools/hjt
#600 [16:19] <Mightyena> Kingslayer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#601 [16:19] <Mightyena> Kingslayer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#602 [16:20] <Kingslayer> what does that do?
#603 [16:20] <Galaxy_2Alex> Kingslayer, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#604 [16:21] <Kingslayer> is there any other way to do this?
#605 [16:22] <Galaxy_2Alex> Kingslayer, Have you ever used McLeaks, or anyone else using the system?
#606 [16:23] <Kingslayer> No i havent used mcleak before
#607 [16:23] * Jero [webchat@24.28.102.19] has joined #minecrafthelp
#608 [16:23] <Kingslayer> and im the only one who has minecraft in my family
#609 [16:23] <Galaxy_2Alex> Kingslayer, In that case, in order to diagnose the problem, we will need the HJT log.
#610 [16:25] <Kingslayer> ok
#611 [16:25] * gary [webchat@76-229-164-193.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#612 [16:25] <Kingslayer> so i just have to add it?
#613 [16:26] <Galaxy_2Alex> Kingslayer, Yes, follow the instructions Mightyena gave you earlier.
#614 [16:27] <gary> hey. not my computer and im helping a friend from afar. just installed java edition. when starting it says that "the driver does not appear to support openGL.
#615 [16:27] <Kingslayer> so do i do a scan and save a log file?
#616 [16:27] <Galaxy_2Alex> gary, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#617 [16:27] <Galaxy_2Alex> Kingslayer, Yes.
#618 [16:28] * Damarcus [webchat@CPE64777d65c943-CM64777d65c940.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#619 [16:28] <gary> im gonna assume i do not have a link to it, because i have no idea what it is.
#620 [16:28] <Kingslayer> okay i have the logs
#621 [16:29] <Galaxy_2Alex> ??> gary win/dxdiag
#622 [16:29] <Mightyena> gary: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#623 [16:29] <Galaxy_2Alex> Kingslayer, Please send us the link to the paste.
#624 [16:29] <Jero> I have an issue where when I press play from the launcher, it'll open the main load screen and load to about 75%, then stop responding, saying, "Java(TM) SE binary is not responding." I've tried waiting, uninstalling completely and then re-installing, and repairing the files, but nothing has worked.
#625 [16:30] <Kingslayer> theres no link
#626 [16:30] <Galaxy_2Alex> ??> Kingslayer tools/hjt
#627 [16:30] <Mightyena> Kingslayer: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#628 [16:30] <Mightyena> Kingslayer: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#629 [16:30] <Galaxy_2Alex> Kingslayer, Please follow the full instructions, not just the first line.
#630 [16:30] <Galaxy_2Alex> ??> Jero av/adwcleaner
#631 [16:30] <Mightyena> Jero: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#632 [16:30] <Mightyena> Jero: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#633 [16:32] <Kingslayer> so i have it pasted do i download as text?
#634 [16:32] <Kingslayer> Nevermind
#635 [16:32] * Jero [webchat@24.28.102.19] has quit. (Quit: webchat.esper.net)
#636 [16:33] <Kingslayer> i have the link
#637 [16:33] * Mlakar [webchat@198-66.jesenice.net] has joined #minecrafthelp
#638 [16:34] <Mlakar> Hello! Sorry for bothering you so late, but i'm having problems with launching the game.
#639 [16:34] <Mlakar> My game crashed and it said it was unable to execute a file
#640 [16:34] <Galaxy_2Alex> Mlakar, What is the exact error message?
#641 [16:35] <Mlakar> Failed to execute file: -116
#642 [16:35] <Mlakar> i think
#643 [16:35] <Mlakar> i already closed the window
#644 [16:35] * TuskedSalmon [webchat@adsl-64-136-120-149.kwic.com] has joined #minecrafthelp
#645 [16:36] <Mlakar> tried to reinstal but now the clien wont even open, it says it can't update the native launcer
#646 [16:36] <Galaxy_2Alex> Mlakar, We will need the full error message in order to diagnose the issue, please recreate the crash.
#647 [16:36] <Kingslayer> i sent you the link
#648 [16:36] <Mlakar> Alright, hopefully i can, give me a second
#649 [16:36] <Galaxy_2Alex> Kingslayer, Using tools like McLeaks is strictly forbidden, and it can get your Minecraft account permanently suspended. First, remove the program if you still have it. Next, follow the instructions Mightyena will give you.
#650 [16:36] <Galaxy_2Alex> ??> Kingslayer win/hosts/edit
#651 [16:36] <Mightyena> Kingslayer: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#652 [16:36] <Mightyena> Kingslayer: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#653 [16:37] <Galaxy_2Alex> Kingslayer, Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file - This will instantly resolve your issue. If you need an alternative account, please buy another one.
#654 [16:37] <Mlakar> McLeaks?
#655 [16:37] <Galaxy_2Alex> Mlakar, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#656 [16:37] <Mlakar> ohoh
#657 [16:37] <Mlakar> alright my bad
#658 [16:37] <TuskedSalmon> SO years and years ago I bought Minecraft (ie. now Minecraft Java Edition) and then later on bought Minecraft Xbox 360 Edition and then bought Minecraft Java Edition for a second account. I am now trying to cross play from my PC with a friend who's playing on Xbox One (ie. Better Together Version.). DO I really have to re-buy Minecraft Windows 10 E
#659 [16:37] <TuskedSalmon> dition to play with him? I'm kinda tired of buying it.
#660 [16:38] <Mlakar> I can't open the launcer, it won't update
#661 [16:38] <Galaxy_2Alex> TuskedSalmon, When did you buy the second Java account?
#662 [16:38] <Galaxy_2Alex> Mlakar, Does it provide any kind of error message?
#663 [16:39] <TuskedSalmon> Erm, I don't even remember. Shortly after the first
#664 [16:39] <Galaxy_2Alex> TuskedSalmon, Before October '18?
#665 [16:39] <TuskedSalmon> I still use the second bought one to this day
#666 [16:39] <TuskedSalmon> Yeah probably
#667 [16:39] <Mlakar> the launcher update window pops up, the green bar gets almost to the end, status is "updating", but then another window comes up saying "Unable to update the native launcher" as i said, i deleted the game from windows' apps and tried to reinstal
#668 [16:39] <Galaxy_2Alex> TuskedSalmon, Go to https://account.mojang.com/me to claim your free Windows 10 Edition, which allows you to crossplay with Bedrock.
#669 [16:40] <Kingslayer> i cant seem to find the mc leaks program
#670 [16:40] * roxytwice [webchat@151.51.24.198] has joined #minecrafthelp
#671 [16:40] <roxytwice> hi
#672 [16:40] <gary> ok got it.... https://paste.ubuntu.com/p/frt3FdyVRP/
#673 [16:40] <Galaxy_2Alex> Kingslayer, In that case, move to the next instructions.
#674 [16:40] <Galaxy_2Alex> roxytwice, Hello
#675 [16:41] <Galaxy_2Alex> gary, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version of Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#676 [16:41] <roxytwice> i have a problem with login
#677 [16:41] <Galaxy_2Alex> roxytwice, What problem?
#678 [16:41] <TuskedSalmon> Oh my gosh thank you so much Galaxy_2Alex That is exactly what I've been looking for. Thank goodness
#679 [16:42] <roxytwice> i've bought today minecraft, but when i insert email and password minecraft say me " the email or password is incorrect "
#680 [16:42] <gary> dang
#681 [16:42] <Galaxy_2Alex> ??> roxytwice login/throttle
#682 [16:42] <Mightyena> roxytwice: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#683 [16:42] <Mightyena> roxytwice: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#684 [16:42] <Galaxy_2Alex> roxytwice, Also make sure you do not use a VPN.
#685 [16:42] <Galaxy_2Alex> TuskedSalmon, No worries, have fun :)
#686 [16:42] <roxytwice> i'm not use a vpn
#687 [16:43] <Galaxy_2Alex> roxytwice, In that case, wait one hour, then reset your password and try again.
#688 [16:44] <roxytwice> Galaxy_2Alex okay, thank you so much ! ^^
#689 [16:44] <Kingslayer> i have the file open but im not sure what to delete
#690 [16:45] <Kingslayer> just the things that say mojang.com
#691 [16:45] <Galaxy_2Alex> Kingslayer, Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file - This will instantly resolve your issue.
#692 [16:45] * Lasagna__guy [webchat@191.89.251.177] has quit. (Quit: webchat.esper.net)
#693 [16:45] <Kingslayer> the whole line
#694 [16:46] <Galaxy_2Alex> Kingslayer, Yes
#695 [16:46] <Kingslayer> it says session server and auth server
#696 [16:46] <gary> how did u know that so fast?
#697 [16:46] <Galaxy_2Alex> Kingslayer, Both lines
#698 [16:46] <Galaxy_2Alex> gary, I've been doing this since 2014, so I guess that helps?
#699 [16:47] <Kingslayer> i deleted it so do i save it or just close notepad?
#700 [16:48] <Kingslayer> i have something called rhino.acme.com in the same file
#701 [16:49] <Galaxy_2Alex> Kingslayer, save it, the rest should be fine, at least it will not affect Minecraft.
#702 [16:49] <Kingslayer> well could i deleted the whole file cause theres a chance?
#703 [16:50] <Galaxy_2Alex> Kingslayer, You could but it may cause other issues with your PC.
#704 [16:50] <Kingslayer> nevermind
#705 [16:51] <Mlakar> Galaxy_2Alex I fixed it, reinstalled it on my other drive and it works. Thanks for your time regardless.
#706 [16:51] <Mlakar> Goodnight folks
#707 [16:51] * Groover [webchat@cpe-70-112-74-104.austin.res.rr.com] has joined #minecrafthelp
#708 [16:51] <Groover> cannot log into account
#709 [16:51] * Mlakar [webchat@198-66.jesenice.net] has quit. (Quit: webchat.esper.net)
#710 [16:51] <Kingslayer> Thank you it works
#711 [16:52] <Galaxy_2Alex> Groover, What happens if you try
#712 [16:52] <Kingslayer> thank you
#713 [16:52] <Galaxy_2Alex> No worries
#714 [16:52] * Kingslayer [webchat@S0106a456ccdb44e4.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#715 [16:52] <Groover> says invalid name or password
#716 [16:52] <Groover> pw recovery not received at email
#717 [16:53] <Groover> haven't played in a few years
#718 [16:54] <Galaxy_2Alex> ??> Groover account/trans-id
#719 [16:54] <Mightyena> Groover: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#720 [16:54] <Galaxy_2Alex> ??> Groover account/send-email
#721 [16:54] <Mightyena> Groover: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#722 [16:54] <gary> so this wont work on her computer... she created an account and paid for it, how does she get her money back?
#723 [16:56] <Galaxy_2Alex> gary, She can use it on any other computer - I'm afraid that not meeting the system requirements for the game does not make you eligible for a refund.
#724 [16:59] <Groover> thanks!
#725 [16:59] <gary> dang. well thanks.
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#729 [17:04] <Blobfish> I got minecraft today. I have tried logging in and it always says that my password is wrong. I know it isn't. I've tried waiting and resetting it, I've tried deleting and re-downloading the game. It just isn't working...
#730 [17:05] * Daven [webchat@CPE688f2e18b333-CM688f2e18b330.cpe.net.cable.rogers.com] has joined #minecrafthelp
#731 [17:06] <Daven> For when I launch the game, it says it crashed while in the output log it show " Error: Could not find or load main class net.minecraft.client.main.Main ". What should I do?
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#734 [17:07] <MistrzPiter77> I have a problem
#735 [17:07] <Ender> the capta won't fucking work
#736 [17:07] <Absol> Ender: Please keep it civil
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#738 [17:07] <MistrzPiter77> i cannot log in my acount
#739 [17:08] <MistrzPiter77> when i click "Zaloguj" or "log in" I don't get any resultants
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#742 [17:13] <Blobfish> I got minecraft today. I have tried logging in and it always says that my password is wrong. I know it isn't. I've tried waiting and resetting it, I've tried deleting and re-downloading the game. It just isn't working...
#743 [17:14] * eric [webchat@host-67-204-244-246.public.eastlink.ca] has joined #minecrafthelp
#744 [17:14] <eric> is there a way to change the email of my account? its an old email i cant sign into
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#751 [17:49] <mccrase> trying to run version 1.5.2 from the standard installer and it says minecraft failed to start
#752 [17:49] <Camebo> What should I do when I have the error Error: Could not find or load main class net.minecraft.client.main.Main?
#753 [17:50] <mccrase> non-modded current releases, got it
#754 [17:50] <mattym> Camebo, Please do the following instructions on the latest release.
#755 [17:50] <mattym> ??> Camebo launcher/log
#756 [17:50] <Mightyena> Camebo: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#757 [17:53] <Camebo> https://paste.ubuntu.com/p/ZYsR7DNyt4/
#758 [17:53] <mattym> ??> Camebo tools/hjt
#759 [17:53] <Mightyena> Camebo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#760 [17:53] <Mightyena> Camebo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#761 [17:55] <Camebo> When I tried opening the download it showed an error, what should I do then?
#762 [17:55] * clay71 [webchat@76-224-218-42.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#763 [17:55] <mattym> Camebo, What error?
#764 [17:55] * moccamammt [webchat@151.51.24.198] has joined #minecrafthelp
#765 [17:55] <moccamammt> hi, i have a problem with login
#766 [17:55] <Camebo> It stated something along the lines of a version error.
#767 [17:56] <mattym> Camebo, What is the exact error?
#768 [17:56] <mattym> moccamammt, What happens when you try?
#769 [17:56] <moccamammt> i have change password 2 times today but minecraft say me " invalid password or email "
#770 [17:57] <mattym> ??> moccamammt tools/hjt
#771 [17:57] <Mightyena> moccamammt: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#772 [17:57] <Mightyena> moccamammt: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#773 [17:57] <Camebo> Run-time error '326': Resource with identifier 'VERSION' not found
#774 [17:57] <Camebo> That's what the error states.
#775 [17:57] <clay71> I get numerous internal exception errors which kick me from a vanilla mincraft server almost every minute. Incorrect header check, threshold issues, etc. Ive uninstalled Java and Minecraft launcher twice now, still nothing
#776 [17:57] <mattym> Camebo, Try running it again.
#777 [17:57] <mattym> clay71, Contact the server.
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#780 [17:58] <Camebo> I've runned it again, same problem.
#781 [17:58] <clay71> the server is run by a friend of mine who also doesnt know whats going on. when he checks to see what went wrong it just says i disconnected or timed out
#782 [17:59] <mattym> Camebo, Ok lets see if a full log shows anything extra to work with.
#783 [17:59] <mattym> ??> Camebo launcher/log-txt
#784 [17:59] <Mightyena> Camebo: We need to see your full launcher log, which is created in the game directory.
#785 [17:59] <Mightyena> Camebo: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#787 [17:59] <mattym> clay71, Are you able to connect and use other servers?
#788 [17:59] <Camebo> How do you get to the .minecraft folder?
#789 [17:59] <clay71> yes
#790 [17:59] <mattym> ??> Camebo win/.minecraft
#791 [17:59] <Mightyena> Camebo: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#792 [17:59] <mattym> clay71, Then you just wont be able to use the one you are getting the errors on
#793 [18:00] <SGT_Stubby> hello could i get some help i keep getting the Exit code -805306369 and i've tried restarting, deleting the .minecraft folder is there anything else i could do ?
#794 [18:00] <mattym> ??> SGT_Stubby av/adwcleaner
#795 [18:00] <Mightyena> SGT_Stubby: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#796 [18:00] <Mightyena> SGT_Stubby: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#797 [18:00] <Camebo> When I press okay, it ask what to open it with.
#798 [18:01] <Camebo> Which application should I choose?
#799 [18:01] <clay71> its happened on another server ran by a friend as well (it was modded) it only happens on unofficial servers
#800 [18:01] <mattym> clay71, There are no such thing as "official" servers. Every server is different. Use ones that work, not ones that dont.
#801 [18:01] <mattym> Camebo, What says that?
#802 [18:02] <SGT_Stubby> okay will do
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#804 [18:02] <Camebo> When I do window key + r, and type in the %AppData%\.minecraft, my PC asks how should I open it.
#805 [18:02] <clay71> gotcha, what would happen if i uninstalled the .minecraft folder? if i reinstall the minecraft laucher platform, would it make a new .mincraft folder?
#806 [18:03] <mattym> clay71, That wouldn't related to network issues like the one you are getting.
#807 [18:03] <mattym> Camebo, It should just open it in file explorer and not ask that.
#808 [18:04] <moccamammt> Mightyena https://paste.ubuntu.com/p/VbSH3yHQpJ/
#809 [18:04] <moccamammt> this is the link
#810 [18:04] <Camebo> Should I try opening it with the file option?
#811 [18:04] <mattym> Camebo, Yes
#812 [18:04] <clay71> alright. well appreciate the help tho. Thank you Matt
#813 [18:04] <mattym> ??> moccamammt info/mcleaks
#814 [18:04] <Mightyena> moccamammt: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#815 [18:04] <Mightyena> moccamammt: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#816 [18:04] <mattym> ??> moccamammt win/hosts/edit
#817 [18:04] <Mightyena> moccamammt: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#818 [18:04] <Mightyena> moccamammt: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#819 [18:05] <Camebo> Okay from there, what should I do?
#820 [18:05] <mattym> ??> Camebo launcher/log-txt
#821 [18:05] <Mightyena> Camebo: We need to see your full launcher log, which is created in the game directory.
#822 [18:05] <Mightyena> Camebo: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#823 [18:05] * SGT_Stubby [webchat@cpe-24-194-102-150.nycap.res.rr.com] has joined #minecrafthelp
#824 [18:05] <SGT_Stubby> okay it is done and detected a few things now i restarted whats my next step ?
#825 [18:05] <mattym> SGT_Stubby, Test the game again
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#829 [18:08] <Camebo> The .minecraft isn't visable to me.
#830 [18:08] <Camebo> Is there a way to find it through file search?
#831 [18:08] * Jack is now known as Guest97756
#832 [18:08] <mattym> Camebo, Open a file explorer window. Type in %APPDATA% at the top
#833 [18:09] <mattym> Camebo, Tell me what folders you see there
#834 [18:09] <Camebo> Nothing shows up when I type it.
#835 [18:10] <mattym> Camebo, Type it in and hit enter to go to that folder
#836 [18:10] <Camebo> I think I found it.
#837 [18:10] <Camebo> It has launcher_profiles.json
#838 [18:11] <mattym> Camebo, Ok, open that and do the rest of the instructions for it.
#839 [18:11] <mattym> Camebo, Wait not
#840 [18:11] <mattym> Camebo, Look for launcher_log.txt
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#842 [18:12] <Sable> Hi. I was trying to purchase Java edition and I keep receiving an Error message. I'm unsure what is happening or how to fix it.
#843 [18:12] <mattym> Sable, What is the error?
#844 [18:12] <Camebo> Nothing seems to show up when searching the launcher_log.txt.
#845 [18:12] <mattym> Camebo, Do not use search.
#846 [18:13] <Sable> It says to recheck the card information. But I've checked it and reentered it a few times now.
#847 [18:13] <mattym> Camebo, Open a folder or file explorer window, and type %APPDATA% into the top address bar hit enter to go there, then list what folders you see there.
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#850 [18:13] <mattym> Sable, Call your bank and inform them you are making an international transaction.
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#852 [18:14] <Guest97756> I just bought Minecraft and added the .dmg to my Applications folder on my MacBook Air. When I try to open the launcher I am getting an error code saying unable to open launcher try adding to .dmg to the applications folder, but it is already in the applications folder. What do I do?
#853 [18:14] <Sable> Okay. Thank you.
#854 [18:14] * Sable [webchat@24-117-46-216.cpe.sparklight.net] has quit. (Quit: webchat.esper.net)
#855 [18:14] <mattym> Guest97756, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#856 [18:14] <Camebo> I see the .minecraft folder, then other programs on my PC folders.
#857 [18:14] <Guest97756> no
#858 [18:15] <mattym> Camebo, Go into .minecraft
#859 [18:15] <mattym> Camebo, Look for launcher_log.txt
#860 [18:15] <mattym> Guest97756, What version of OSX/macOS?
#861 [18:16] <none> can't launch minecraft. Won't create a temporary directory on mac
#862 [18:16] <Guest97756> Catalina
#863 [18:16] <Camebo> From there, I have an asset folder, bin folder, libraries folder, resources folder, versions folder, then a launcher_profiles
#864 [18:16] <mattym> Guest97756, What number.
#865 [18:16] <Guest97756> 10.15.3
#866 [18:16] <mattym> Camebo, Did you edit the game directory?
#867 [18:16] <mattym> Guest97756, Remove the file from applications, and delete the download. Then go into your system options and turn off the default Mac firewall. After its off, download the installer again and complete the installation again.
#868 [18:17] <Guest97756> Will do, thank you!
#869 [18:17] <Camebo> No, I haven't done anything with the game directory.
#870 [18:17] <Camebo> Should I try reinstalling Minecraft?
#871 [18:17] <mattym> Camebo, No wait
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#873 [18:18] <mattym> Camebo, On the windows user account (not minecraft) that you use your computer with, what is the username?
#874 [18:18] <Camebo> The name of it is Rin
#875 [18:19] <mattym> ??> Camebo win/reinst
#876 [18:19] <Mightyena> Camebo: You may need to reinstall the locally installed files that Minecraft puts into place.
#877 [18:19] <Mightyena> Camebo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#879 [18:23] * _123DMWM [~123DMWM@2606:db00:0:62e::b] has joined #minecrafthelp
#880 [18:24] <Camebo> I've pressed play and it's currently downloading files.
#881 [18:24] * AndrewPH [~Andreigh@72.9.147.61] has joined #minecrafthelp
#882 [18:27] * needhelp [webchat@c-76-126-65-235.hsd1.ca.comcast.net] has joined #minecrafthelp
#883 [18:27] <needhelp> hello
#884 [18:27] <needhelp> can someone help me
#885 [18:30] * needhelp [webchat@c-76-126-65-235.hsd1.ca.comcast.net] has quit. (Client Quit)
#886 [18:31] <Camebo> The game still ended up crashing..
#887 [18:32] <mattym> Camebo, Ok, try this. Open the .minecraft folder. Start the game and wait for it to crash. Leave the crash info open, and see if there is a launcher_log file in the folder.
#888 [18:32] * Jack [webchat@203.205.121.101] has joined #minecrafthelp
#889 [18:33] * Jack is now known as Guest98315
#890 [18:34] <Camebo> Nope, nothing comes through.
#891 [18:35] <Camebo> I tried opening the launcer_profile through notepad and it seems like its a lout
#892 [18:35] <Camebo> *output log
#893 [18:35] <mattym> Camebo, Well based on the fact that its not showing up, and the other diagnostic tool is not working. There is something messed up on the computer. We will not be able to help with that here.
#894 [18:36] <Camebo> Oh alright, that's okay! I'll try checking if there's anything off with my PC before trying to reinstall minecraft.
#895 [18:37] <Camebo> Thanks for trying to help me out
#896 [18:37] <Guest98315> I just purchased Minecraft for MacOS (Catalina 10.15.3), and cannot run the .dmg file from the applications folder. I have turned my firewall off and still cannot run the .dmg. I am getting the error code to move it to the applications folder and run it, but it is already in the applications folder.
#897 [18:38] * Camebo [webchat@CPE688f2e18b333-CM688f2e18b330.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#898 [18:39] <mattym> Guest98315, Yeah, if that didn't fix it, not sure what else can be done on a Mac.
#899 [18:39] * ReallyLost [webchat@xplr-104-249-225-15.xplornet.com] has joined #minecrafthelp
#900 [18:39] <Guest98315> Interesting, is there anyway to get the download rights back and just wait for when I get my ps4 back? So that way I don't have to repay for the game
#901 [18:40] <mattym> Guest98315, PS4 would be a completely separate purchase. Do you have access to a Windows PC?
#902 [18:40] <Guest98315> Nope
#903 [18:40] <ReallyLost> Hii! :) I have an error concerning the lwjgl.dll. My launcher just won't launch the game and seems like this dll is causing the crash...
#904 [18:40] <Guest98315> So I would have to repay for it? Or can I get my money back or something?
#905 [18:40] <mattym> ??> ReallyLost launcher/log
#906 [18:40] <Mightyena> ReallyLost: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#907 [18:40] <mattym> ??> Guest98315 account/refund
#908 [18:40] <Mightyena> Guest98315: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#909 [18:42] <Guest98315> Thank you
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#911 [18:48] <ReallyLost> Problem is, I can't Ctrl+A the logs... Because another window pops up and takes focus with a single button "Close the program"
#912 [18:49] <ReallyLost> Which causes the logs and the Launcher to subsequently close
#913 [18:49] <mattym> ReallyLost, Check the instructions again, make sure the logs are set to stay open
#914 [18:49] * JozefXV [webchat@190.112.234.29] has joined #minecrafthelp
#915 [18:49] <JozefXV> hello
#916 [18:50] <JozefXV> welp
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#920 [18:51] <ReallyLost> They are really set to stay open, but the whole program "stops working" which makes the Windows prompt of closing everything take focus
#921 [18:52] <ReallyLost> I managed to snap a screenshot of the logs
#922 [18:52] <ReallyLost> http://prntscr.com/rlj0qp
#923 [18:52] <ReallyLost> But I really couln't take focus to Ctrl+A, even if I followed exactly the tutorial
#924 [18:52] <mattym> ReallyLost, Wht OS are you using?
#925 [18:52] <ReallyLost> Windows 8.1
#926 [18:52] <mattym> ??> ReallyLost win/reinst
#927 [18:52] <Mightyena> ReallyLost: You may need to reinstall the locally installed files that Minecraft puts into place.
#928 [18:52] <Mightyena> ReallyLost: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#929 [18:53] <ReallyLost> Just did right before coming here
#930 [18:53] <ReallyLost> I also tried the sfc /scannow
#931 [18:53] <ReallyLost> In CMD
#932 [18:53] <ReallyLost> As seen in this bug report : https://bugs.mojang.com/browse/MCL-1297
#933 [18:53] <mattym> ReallyLost, Did you remove all files and folders except saves?
#934 [18:53] <ReallyLost> I even removed the save, I deleted the .minecraft folder as a whole
#935 [18:55] <mattym> ReallyLost, Have you ever messed with the Java settings (not in the game), or PATH settings?
#936 [18:55] <ReallyLost> I did
#937 [18:56] <mattym> ReallyLost, You may need to reverse or update whatever you did there.
#938 [18:56] <ReallyLost> I do quite a lot of Java programming which required some tinkering (Maven installation, PATH alteration, multiple Java's version, JDK, etc..)
#939 [18:56] <ReallyLost> What should a normal installation have in their PATH? A single reference to a Java JRE?
#940 [18:57] <mattym> ReallyLost, Yes, however, either way Minecraft should be using its own, which should have been defaulted when you cleared the .minecraft
#941 [18:58] <ReallyLost> Indeed, the Java Executable configured for my MC is "Use the Bundled Java" (Or something like that, it's an approximate translation from french)
#942 [18:59] <ReallyLost> My JVM Arguments looks like : "-Xmx2G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=32M"
#943 [18:59] <ReallyLost> Don't know if those are legitimate
#944 [18:59] <mattym> ReallyLost, And unfortunately the log is not getting far enough to identify which one its actually using.
#945 [18:59] <mattym> ReallyLost, See if you can do the below
#946 [18:59] <mattym> ??> ReallyLost launcher/log-txt
#947 [18:59] <Mightyena> ReallyLost: We need to see your full launcher log, which is created in the game directory.
#948 [18:59] <Mightyena> ReallyLost: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#949 [19:00] * Abril147 [webchat@dynamic-186-29-57-168.dynamic.etb.net.co] has joined #minecrafthelp
#950 [19:00] <ReallyLost> All I have is launcher_profiles
#951 [19:00] <ReallyLost> No launcher_log file
#952 [19:01] <ReallyLost> https://paste.ubuntu.com/p/6jm2qbJ9r4/
#953 [19:01] <Abril147> Good evening, I just purchased the full version of mindcraft but when I try to play, it says I need to buy the full version, what can I do?
#954 [19:01] <ReallyLost> I found this in the "logs" folder of my .minecraft
#955 [19:01] <ReallyLost> And here's a detailed crash report I've also found : https://paste.ubuntu.com/p/gB5MbBHFqK/
#956 [19:02] * andrew9 [webchat@c-73-33-153-2.hsd1.nj.comcast.net] has joined #minecrafthelp
#957 [19:03] <mattym> ReallyLost, Can you figure out if the lwjgl.dll even exits anywhere on the PC?
#958 [19:03] <mattym> ??> Abril147 launcher/relog
#959 [19:03] <Mightyena> Abril147: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#960 [19:03] <andrew9> i cant login into my account because i dont remember one of the security questions and the email linked to it was deleted what do i do? io can answer 2 of 3 questions
#961 [19:04] <mattym> ??> andrew9 account/send-email
#962 [19:04] <Mightyena> andrew9: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#963 [19:04] <Abril147> Thank you very much! solved :)
#964 [19:05] * Abril147 [webchat@dynamic-186-29-57-168.dynamic.etb.net.co] has quit. (Client Quit)
#965 [19:05] <ReallyLost> Can't find the .dll, but there are plenty of lwjgl related .jars in the libraries/org/lwjgl in my .minecraft folder
#966 [19:05] <ReallyLost> I assume the .dll in question is bundled in those .jar
#967 [19:06] * JokerBoss99 [webchat@99-7-75-47.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#968 [19:07] <mattym> ReallyLost, Doubt it applies here as you have no other Java related issues, but any chance there is a non-alphanumeric character in your user path (in the windows account username)
#969 [19:08] <JokerBoss99> Heyo currently I am going through an issue pertaining to me being able to join any exclusively 1.15.2 servers. I am able to connect to any server that has support from previous versions up to 1.15.2, but if the server.jar is on the version 1.15.2 then when I try connecting it takes forever to load in anything, and I eventually just lag out.
#970 [19:08] <ReallyLost> There is indeed
#971 [19:08] <mattym> ReallyLost, What?
#972 [19:08] <ReallyLost> Well not non-alphanumerical
#973 [19:08] <ReallyLost> There's an "É"
#974 [19:08] <ReallyLost> Which never caused any issues while I dev'd in Java though
#975 [19:08] <ReallyLost> Didn't think much of it
#976 [19:09] <ReallyLost> But now that you mention it, that could explain it. But why could I play MC a while ago, while I had the same user path...O_o
#977 [19:09] <ReallyLost> I doubt it's this, but it could be.
#978 [19:09] <mattym> ReallyLost, Dont think thats one that causes an issue. But its possible it went unnoticed if you never used a file within your user folder
#979 [19:09] * JokerBoss99 [webchat@99-7-75-47.lightspeed.livnmi.sbcglobal.net] has quit. (Client Quit)
#980 [19:09] <ReallyLost> Any other possibilities that I should look into?...
#981 [19:10] <mattym> ReallyLost, The main one we see causes issues is !
#982 [19:10] <mattym> and a few specific accented letters
#983 [19:10] <ReallyLost> Nope, the only one is really É
#984 [19:11] <mattym> ReallyLost, Any chance other versions of minecraft run, not the latest?
#985 [19:11] <ReallyLost> Could give it a go
#986 [19:12] <mattym> ReallyLost, Also have you tried adding the other args from the log to see if it gives more info?
#987 [19:12] * moccamammt [webchat@151.51.24.198] has quit. (Quit: webchat.esper.net)
#988 [19:13] <ReallyLost> You meant the first solution the logs suggested?
#989 [19:15] <mattym> ReallyLost, with -Dorg.lwjgl.util.Debug=true and/or -Dorg.lwjgl.util.DebugLoader=true
#990 [19:15] <ReallyLost> So I input this in the JVM Arguments in the Launcher?
#991 [19:15] <mattym> ReallyLost, Yeah, just append them
#992 [19:16] <ReallyLost> Here's with another version of MC
#993 [19:16] <ReallyLost> https://paste.ubuntu.com/p/RZFPGBqq8z/
#994 [19:16] <ReallyLost> 1.7.4
#995 [19:17] <mattym> ReallyLost, Odd, java doesnt seem to like the É but its not causing the issue
#996 [19:18] <mattym> ReallyLost, Get the new log (on 1.15.2) after you add the args if it shows anything new.
#997 [19:19] <mattym> ReallyLost, If that doesnt show anything helpful, you can also try forcing the game to use your systems Java. Use the latest version of Java 8 that you have. MC does not yet fully support newer versions above 8.
#998 [19:20] <ReallyLost> Could try that too indeed
#999 [19:20] <ReallyLost> I'm launching MC right now with the new args
#1000 [19:20] <ReallyLost> Well the second one "-Dorg.lwjgl.util.DebugLoader=true"
#1001 [19:20] <ReallyLost> Takes a while before it crashes/shows an error
#1002 [19:20] <ReallyLost> Like 2 minutes
#1003 [19:20] <ReallyLost> Dunno if that's of any help
#1004 [19:23] <ReallyLost> http://prntscr.com/rljepb
#1005 [19:23] <ReallyLost> Here with the added arguments
#1006 [19:24] <ReallyLost> Not much more infos
#1007 [19:25] <mattym> At least now I know how to force it to show the Java version in that log
#1008 [19:25] <ReallyLost> Hahaha yeah :P
#1009 [19:25] <mattym> ReallyLost, See if launching it with your installed Java helps.
#1010 [19:25] <mattym> ReallyLost, Point the Java Executable line to the javaw.exe file in your most up to date Java 8 folder
#1011 [19:27] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#1012 [19:30] <ReallyLost> Trying it with the manually setted javaw.exe
#1013 [19:30] * Droolio [~drool@host81-157-131-14.range81-157.btcentralplus.com] has joined #minecrafthelp
#1014 [19:30] * Chris [webchat@CPE64777d65c943-CM64777d65c940.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#1016 [19:31] <ReallyLost> http://prntscr.com/rlji07
#1017 [19:31] <ReallyLost> Here's with the custom Java
#1018 [19:34] <mattym> ReallyLost, Lets see if that letter issue is causing it. https://bugs.mojang.com/browse/MCL-9929
#1019 [19:40] <Chris> i have a problem where every server i join, it lag spikes every 10 seconds. ive tried increasing the amount of ram minecraft uses and prioritizing minecraft but nothing works. any sort of setting or reset i could do to fix this? the connection bars are full and green, and my internet is fine with other games, its only minecraft that lags.
#1020 [19:41] <mattym> Chris, Does it happen in single player worlds?
#1021 [19:41] <Chris> no
#1022 [19:42] <mattym> Chris, Then its just got to do with whatever is going on in the servers.
#1023 [19:43] <Chris> it doesent effect my friend when im playing with him
#1024 [19:43] <mattym> Chris, Well, as your friend is not playing on the same computer with you, that has nothing to do with it.
#1025 [19:43] <Chris> no the problem is between me and the server
#1026 [19:44] <Chris> so*
#1027 [19:44] <mattym> Chris, Yes
#1028 [19:44] <Chris> anything i can do about it?
#1029 [19:45] <mattym> Chris, No. It may be an issue that comes and goes, but you will have no control over it.
#1030 [19:45] * worrior55 [webchat@140.82.17.6] has joined #minecrafthelp
#1031 [19:47] <worrior55> hi, I can't make a purchase. I paid through adyen but adyen didn't make it through. The situation is "unkonwn" and the order is suspended. Transaction ID:1b70e02f3f4a454b8a311e9845407636
#1032 [19:48] <mattym> worrior55, Cant really help with that here.
#1033 [19:48] <worrior55> I want to get refund
#1034 [19:48] <mattym> ??> worrior55 account/refund
#1035 [19:48] <Mightyena> worrior55: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#1036 [19:49] <worrior55> ok, what should I do now?
#1037 [19:50] <worrior55> to get a refund
#1038 [19:50] <mattym> worrior55, Read the link Mightyena gave you.
#1039 [19:59] * Esteban [webchat@181.63.183.50] has joined #minecrafthelp
#1040 [20:01] <Esteban> Buenas tardes, Queria ver si se podia de manera desesperada si me pueden devolver el nick anterior ya que un amigo entro a mi pc y me cambio el nombre
#1041 [20:04] * ReallyLost [webchat@xplr-104-249-225-15.xplornet.com] has quit. (Quit: webchat.esper.net)
#1042 [20:13] * Jash [webchat@ool-2f114a7d.dyn.optonline.net] has joined #minecrafthelp
#1043 [20:13] <Jash> hello
#1044 [20:13] <Jash> i want to way
#1045 [20:13] <Jash> wait
#1046 [20:13] <Jash> i want to reset my minecraft settings
#1047 [20:14] <mattym> Jash, What do you mean?
#1048 [20:14] <Jash> and i want to change all of my controls
#1049 [20:14] <Jash> like
#1050 [20:14] <Jash> i cant shift click
#1051 [20:14] <Jash> to mass produe thiong
#1052 [20:14] <Jash> things
#1053 [20:15] <mattym> ??> Jash win/reinst
#1054 [20:15] <Mightyena> Jash: You may need to reinstall the locally installed files that Minecraft puts into place.
#1055 [20:15] <Mightyena> Jash: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1056 [20:15] <Jash> wait
#1057 [20:16] <Jash> so i see all of the files
#1058 [20:16] <Jash> so now what do i do
#1059 [20:16] <mattym> Jash, Delete everything in the .minecraft folder except the Saves folder.
#1060 [20:16] <mattym> Jash, When you restart the game it will replace them all with fresh files.
#1061 [20:16] <Jash> ohhhh
#1062 [20:16] <Jash> like everthing
#1063 [20:17] <Jash> from assets and backups and all of that
#1064 [20:17] <mattym> Jash, Everything except the folder called saves
#1065 [20:18] <Jash> omg
#1066 [20:18] <Jash> please wait
#1067 [20:18] <Jash> for 1 min
#1068 [20:18] * jascxk [webchat@24.52.135.64] has joined #minecrafthelp
#1069 [20:19] <Jash> now its downloading
#1070 [20:20] <Jash> ok now minecraft loaded up
#1071 [20:20] <worrior55> (reply) thank you mattym
#1072 [20:21] <mattym> Jash, See if the buttons are working properly
#1073 [20:21] <worrior55> good luck to my refund
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#1075 [20:27] <jascxk> hey i need help because when i go to login it says An error prevented your request from being processed. Please try again. and im trying alot
#1076 [20:28] <mattym> jascxk, Are you trying on the launcher or website?
#1077 [20:28] <jascxk> website
#1078 [20:28] <mattym> ??> jascxk tools/hjt
#1079 [20:28] <Mightyena> jascxk: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1080 [20:28] <Mightyena> jascxk: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1081 [20:31] <jascxk> what do u want me to put on the poster thing
#1082 [20:31] <mattym> jascxk, Doesn't matter, anything
#1083 [20:32] <jascxk> i sent it
#1084 [20:32] <mattym> jascxk, We need the link to it
#1085 [20:32] <jascxk> wdym
#1086 [20:33] <mattym> jascxk, You need to give us the link to the paste page you just made
#1087 [20:33] <jascxk> oh
#1088 [20:33] <jascxk> https://paste.ubuntu.com/p/qDYWz6wMjZ/
#1089 [20:34] <mattym> ??> jascxk info/mcleaks
#1090 [20:34] <Mightyena> jascxk: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1091 [20:34] <Mightyena> jascxk: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1092 [20:34] <mattym> ??> jascxk win/hosts/edit
#1093 [20:34] <Mightyena> jascxk: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#1094 [20:34] <Mightyena> jascxk: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1095 [20:36] <jascxk> change my password to what
#1096 [20:36] <mattym> jascxk, Something new
#1097 [20:37] <jascxk> i mean what account
#1098 [20:37] <mattym> jascxk, The minecraft/mojang account
#1099 [20:37] * Will [webchat@69.62.190.82] has joined #minecrafthelp
#1100 [20:37] <Will> I purchased Minecraft 8 years ago and I have forgotten my email and password.
#1101 [20:38] * Will [webchat@69.62.190.82] has quit. (Client Quit)
#1102 [20:50] * Jash [webchat@ool-2f114a7d.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#1106 [20:54] <Hunter> ok
#1107 [20:55] * carl [webchat@c-73-88-28-246.hsd1.mn.comcast.net] has joined #minecrafthelp
#1108 [20:55] <carl> whenever i click play my game crashes
#1109 [20:55] <carl> how do i stop this
#1110 [20:56] <Hunter> im not support but have you tried giving it more RAM?
#1111 [20:56] <carl> how do you do that
#1112 [20:56] <carl> ?
#1113 [20:56] <Aspendesigner> Hi. For some reason my answers to my security Questions are no longer "correct.” It is taking a long time for a reset email to come through and my kids are unhappy. Was my account idle too long and my questions are invalid now? Anyone have the same thing happen?
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#1118 [21:01] * SxolarShoq [webchat@47-215-136-106.flagcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
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#1121 [21:07] * Nathan [webchat@97e5dd78.skybroadband.com] has joined #minecrafthelp
#1122 [21:07] <Nathan> Hello
#1123 [21:07] <Robot> Hello, I recently tried launched minecraft, however, I was surprised to see that my world and installations had vanished. All of my video settings, my gui scale, and my controls were reset to factory defaults. When I look into my "versions" folder and my "saves" folder all of my installations and world are still there however, I cannot access them
#1124 [21:07] <Robot> within game.
#1125 [21:08] <Nathan> I need assistance with a refund
#1126 [21:13] * Celestial_Moon [webchat@c-67-190-126-245.hsd1.co.comcast.net] has joined #minecrafthelp
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#1128 [21:16] * Skyblox101 [webchat@cpe-74-74-238-1.rochester.res.rr.com] has joined #minecrafthelp
#1129 [21:19] <Skyblox101> Hey, I have a question regarding startup issues with my vanilla Minecraft. For all versions that I've tried, 1.15.2, 1.14.4, and 1.14 the Minecraft launcher will run as normal right up until the end where it will still run but stop loading. I've tried reinstalling the launcher and my java to no avail. Is there something that I'm missing?
#1130 [21:20] * carly [webchat@c-73-88-28-246.hsd1.mn.comcast.net] has joined #minecrafthelp
#1131 [21:20] <carly> when i click the play button my game crashes. What can I do to stop this?
#1132 [21:21] <Celestial_Moon> i just bought my account but when i try to log into the launcher i always get the message invalid email or password. i have tried restarting my pc and password reset but niether of them worked. what do i do?
#1133 [21:27] * Aspendesigner [webchat@c-73-95-152-216.hsd1.co.comcast.net] has joined #minecrafthelp
#1134 [21:27] * Shock [webchat@ool-44c731c4.dyn.optonline.net] has joined #minecrafthelp
#1135 [21:27] <Shock> So Im having problems logging in so ive reset the password like 5 times and it wont work but when i log in through mojang it works fine
#1136 [21:27] <Shock> why cant I log in through the minecraft launcher
#1137 [21:28] * Aspendesigner [webchat@c-73-95-152-216.hsd1.co.comcast.net] has quit. (Client Quit)
#1138 [21:28] <Shock> It says the Password is incorrect even though its the correct password
#1139 [21:33] * Collin [webchat@dynamic-acs-24-154-213-210.zoominternet.net] has joined #minecrafthelp
#1140 [21:33] <Collin> I have been trying to retrieve my account information but am only getting automated messages to my email that are no help.
#1141 [21:33] <Celestial_Moon> shock i have thatt same problem
#1142 [21:34] * jascxk [webchat@24.52.135.64] has quit. (Quit: webchat.esper.net)
#1143 [21:34] <Collin> Nice
#1144 [21:35] * GeneralMiniDragn [webchat@c-73-123-190-152.hsd1.ma.comcast.net] has joined #minecrafthelp
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#1146 [21:38] <GeneralMiniDragn> Hi. Skins will not show up at all in any form for any of my worlds or servers for me personally and nobody else on a server. They can all see my skin, but I cannot see my own or theirs as well as mob heads or player heads from the vanilla tweaks datapack for servers that use that datapack. I am currently running 1.15.2. Do you have any idea how
#1147 [21:38] <GeneralMiniDragn> to fix this? I have redownloaded the game multiple times and have even deleted everything and redownloaded in the past except copies of worlds and screenshots.
#1148 [21:44] * Colton [webchat@host-87-36.nyamvor.amherst.ny.us.clients.pavlovmedia.net] has joined #minecrafthelp
#1149 [21:44] <Colton> Hey, I bought a Mine Craft account probably like 7 years ago. Is there any way I can get help recovering that account?
#1150 [21:46] <Shock> Celestial_Moon have you been able to fix it at all
#1151 [21:46] <Shock> because theres no way That ive tried to fix it
#1152 [21:46] <Colton> I forgot my login, but I remember the email I used.
#1153 [21:46] * AZ17 [webchat@c-73-44-96-119.hsd1.il.comcast.net] has joined #minecrafthelp
#1154 [21:47] <AZ17> hi im trying to get a server going to play with my friends
#1155 [21:47] <AZ17> the server is running and im able to connect to it, but when my friends try to connect they just time out
#1156 [21:47] <AZ17> https://www.yougetsignal.com/tools/open-ports/ this website says the port is open, and im using a static IP and im able to join the server mysel
#1157 [21:48] * Skyblox101 [webchat@cpe-74-74-238-1.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
#1158 [21:49] <Andrio> Colton, try to reset your password at https://account.mojang.com/password
#1159 [21:51] <Andrio> AZ17, as far as I can tell, your server is working
#1160 [21:51] * Shock [webchat@ool-44c731c4.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1161 [21:52] <AZ17> i thought so too, but no one outside my network was able to connect
#1162 [21:52] <Andrio> There might be connection problems on their end, or just the Internet being weird
#1163 [21:52] <Andrio> AZ17, can they join other places?
#1164 [21:52] <AZ17> i gave permission to my firewall, and even tried to disable it entirely
#1165 [21:53] <AZ17> would they have to open their ports too?
#1166 [21:54] <Celestial_Moon> shock no i havent fixed it
#1167 [21:54] * JDawgForReal [webchat@c-76-112-4-77.hsd1.mi.comcast.net] has joined #minecrafthelp
#1168 [21:56] <Andrio> AZ17, no
#1169 [21:56] * Kelley [webchat@107.13.26.73] has joined #minecrafthelp
#1170 [21:57] <Kelley> each time I launch the game it crashes and apologizes for the inconvenience
#1171 [21:57] <JDawgForReal> My minecraft server isn't letting some people join. It gives them the error that says IO.netty......connection timed out
#1172 [21:58] * Colton [webchat@host-87-36.nyamvor.amherst.ny.us.clients.pavlovmedia.net] has quit. (Quit: webchat.esper.net)
#1173 [21:59] <Kelley> I honestly have no idea how I got here or what this is even, I downloaded and paid for the game today and it crashes each time I launch it.
#1174 [22:02] <Celestial_Moon> i just bought my account but when i try to log into the launcher i always get the message invalid email or password. i have tried restarting my pc and password reset but niether of them worked. what do i do?
#1175 [22:06] * AZ17 [webchat@c-73-44-96-119.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#1176 [22:13] * JDawgForReal [webchat@c-76-112-4-77.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#1177 [22:28] * alexa4 [webchat@131-191-96-3.click-network.com] has joined #minecrafthelp
#1178 [22:28] <alexa4> help
#1179 [22:29] * alexa4 [webchat@131-191-96-3.click-network.com] has quit. (Client Quit)
#1180 [22:31] <Andrio> Celestial_Moon, can you log in at https://account.mojang.com/ ?
#1181 [22:34] * marco [webchat@121.99.180.225] has joined #minecrafthelp
#1182 [22:35] <marco> ayo. I only remember my username and have been trying to log in for days. anyone know if there is a way to login?
#1183 [22:35] <marco> surely there is a way to even get ur email from ur username so u can reset ur password
#1184 [22:43] * NZBloke [webchat@115-189-100-122.mobile.spark.co.nz] has joined #minecrafthelp
#1185 [22:44] <NZBloke> i have downloaded mc java and as i load up the launcher the launcher screen just stays grey and doesnt load
#1186 [22:51] <Celestial_Moon> yes i can login to mojang
#1187 [22:53] * Drix [webchat@c-73-37-47-233.hsd1.wa.comcast.net] has joined #minecrafthelp
#1188 [22:53] <Drix> Tried to sign in but says something went wrong. No other information
#1189 [22:55] <Drix> Wish i could provide more information but nothing else is coming up
#1190 [22:57] * brendan [webchat@124.180.194.211] has joined #minecrafthelp
#1191 [22:57] <brendan> he game crashed whilst mouseclicked event handler error: java.lang.NoClassDefFoundError
#1192 [22:57] <brendan> this is the error i keep running into
#1193 [22:57] <brendan> everytime i open a new world
#1194 [23:00] * Celestial_Moon [webchat@c-67-190-126-245.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
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#1196 [23:01] <brendan> well great..
#1197 [23:02] * iMartin2122 [webchat@host215.190-31-161.telecom.net.ar] has joined #minecrafthelp
#1198 [23:03] <iMartin2122> hola
#1199 [23:03] <iMartin2122> al cargar una version, no importa cual, la pantalla queda en blanco y nunca inicia el juego
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#1201 [23:10] * Robert [webchat@189.216.74.42] has joined #minecrafthelp
#1202 [23:11] <Robert> Hello, I'm want to use mi AMD GPU in minecraft, But i don't know how to do it.
#1203 [23:13] <NZBloke> i have downloaded mc java and as i load up the launcher the launcher screen just stays grey and doesnt load
#1204 [23:17] * Cole [webchat@c-73-223-158-97.hsd1.ca.comcast.net] has joined #minecrafthelp
#1205 [23:18] <Cole> Hello, I have migrated my minecraft account to a mojang account, but I do not remember the email I used and I have tried all of the ones I can remember. I do remember my original email and username for the minecraft account, Thanks!
#1206 [23:18] * NZBloke [webchat@115-189-100-122.mobile.spark.co.nz] has quit. (Quit: webchat.esper.net)
#1207 [23:19] * Robert [webchat@189.216.74.42] has quit. (Quit: webchat.esper.net)
#1208 [23:24] <Cole> I can easily get my uuid but cant login'
#1209 [23:45] * Munch [webchat@47.154.217.28] has joined #minecrafthelp
#1210 [23:46] <Munch> hi there, when im trying to join hypixel i keep getting the error failed to authenticate your connection
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#1214 [23:53] <isstim> Hello, I need help, my minecraft closes me when I enter the multiplayer servers, I have already uninstalled and reinstalled the video game and the same thing happens
#1215 [23:57] <isstim> the game closes and sticks, I also downloaded the opptifine but the problem continues, this started today, previous days I had already played without problems