#MinecraftHelp > 2020-04-03
#1 [00:20] * JLimHY [webchat@14.192.208.213] has joined #minecrafthelp
#2 [00:21] <JLimHY> I can't login into my minecraft account on the site and in my application
#3 [00:21] <JLimHY> for the website it says not logged in sending you to login page right after i logged in
#4 [00:22] <JLimHY> sometimes it works and sometimes it does not
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#8 [00:44] <Blasian4KT> Whenever I click on "resource pack" in game, my game crashes. I am using badlion client 1.8.9.
#9 [00:44] <Blasian4KT> Whenever I click on "resource pack" in game, my game crashes. I am using badlion client 1.8.9.
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#17 [01:50] * Adrian [webchat@75-172-46-189.tukw.qwest.net] has joined #minecrafthelp
#18 [01:51] <Adrian> My launcher always crashes before the game finishes loading. I've restarted my computer and redownloaded minecraft twice, please help!
#19 [01:51] <Adrian> I deleted all the mods and files and did the compatibility check too
#20 [01:53] <Adrian> S?
#21 [01:56] * GraveChair [webchat@ip70-177-153-2.mc.at.cox.net] has joined #minecrafthelp
#22 [01:57] <Adrian> Hello!
#23 [01:57] <Adrian> My launcher always crashes before the game finishes loading. I've restarted my computer and redownloaded minecraft twice, please help! I deleted all the mods and files and did the compatibility check to
#24 [01:57] <GraveChair> hello so everytime i try to join ANY minecraft server i keep getting this error message "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" and i cant find a fix for it
#25 [01:57] <GraveChair> i have been searching for ages and no fix has been found anywhere that helps me
#26 [02:13] * Sido [webchat@ip51ce9ac5.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#27 [02:14] <Sido> I don't have access to my former emailadress, but i would like to play minecraft again. I have my username and my transaction ID
#28 [02:17] * Tidemand12 [webchat@2-104-69-157-cable.dk.customer.tdc.net] has joined #minecrafthelp
#29 [02:18] * SpecialGuy [webchat@124-171-0-178.dyn.iinet.net.au] has joined #minecrafthelp
#30 [02:18] <SpecialGuy> I cant download minecraft which i payed for back in 2012
#31 [02:19] <SpecialGuy> i still have the account and have been able to log in but cant download minecraft
#32 [02:19] <SpecialGuy> its asking me to pay for it again
#33 [02:29] <Adrian> hey special guy I had that problem too but you just have to hit "buy for 29.99" or whatever and before it asks for credit card info it'll say "you already have minecraft, would you like to download?" and just click the prompt
#34 [02:30] <SpecialGuy> ok ill try that now
#35 [02:31] <Adrian> Good luck m8, I'mma head out and check back in for my answer later
#36 [02:34] <SpecialGuy> so my dad recently just canceled the email and its asking me for a verification code but i cant access that email
#37 [02:49] * min120629 [webchat@221.163.124.17] has joined #minecrafthelp
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#39 [02:53] <min120629> I bought Minecraft on Windows 10 last year.
#40 [02:53] <min120629> The purchase date is remembered as December 24th.
#41 [02:53] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has joined #minecrafthelp
#42 [02:53] <min120629> However, I don't know how to log in after the update.
#43 [02:53] <min120629> Being a foreigner, I am not familiar with English. Help me.
#44 [02:54] * Maurice [webchat@116.88.220.217] has joined #minecrafthelp
#45 [02:56] <min120629> I remember my previous nickname as min120629.
#46 [02:56] <min120629> Should I register my email?
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#48 [03:15] * jos [webchat@oki-27-0-21-61.jptransit.net] has joined #minecrafthelp
#49 [03:16] <jos> Hi, cant login on minecraft launcher. Says invalid email or password
#50 [03:16] <jos> already reset my password though.
#51 [03:16] <jos> uninstalled launcher and downloaded again
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#65 [05:34] <Dale> I have an email saying my account (HeIIboyBD) is linked to my new email (DaleA1996@hotmail.com). when itry to log on it says i do not own the game. I owned the game before account were switched to mojang and I have migrated my account but it doesn't seem to have been linked to my email address?
#66 [05:35] * Szerment [webchat@14-201-171-192.tpgi.com.au] has joined #minecrafthelp
#67 [05:35] <Szerment> I need to get into my account but i do not know my security questions
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#71 [05:45] * Madden [webchat@94.3.100.150] has joined #minecrafthelp
#72 [05:48] <Madden> how do i get my minecraft to load after pressing to lay and it not open
#73 [05:48] <Madden> play*
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#76 [06:54] * HazaPlayz1234 [webchat@122.150.224.13] has joined #minecrafthelp
#77 [06:55] <HazaPlayz1234> Hi, I have just paid and doenloaded Minecraft Java and when I try to enter it says game crashed
#78 [06:58] * Niklas [webchat@xdsl-87-79-249-105.nc.de] has joined #minecrafthelp
#79 [06:58] <Niklas> hi i need help
#80 [06:58] <Niklas> i cant start Minecraft
#81 [07:00] <Niklas> i see a lancher and a Mojang sine becouse this game is not start. At 80% stop and than become a error sine pls help me
#82 [07:00] <Niklas> hi
#83 [07:01] <Niklas> can u help me pls
#84 [07:01] <Niklas> i come from germany
#85 [07:01] <Niklas> i need ure help
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#87 [07:46] * Gulag [webchat@203.222.144.65] has joined #minecrafthelp
#88 [07:46] <Gulag> Hello everyone
#89 [07:49] * helppls [webchat@194-93-162-73.dyn.cablelink.at] has joined #minecrafthelp
#90 [07:53] <helppls> Hello, i have problems with my graphic cards. (Acer Nitro 5, Windows 10, Java Edition). It seems like one (Radeon RX 560X series) isn't compatible with Minecraft although the drivers are on latest version. I can play with the other graphic card (AMD Radeon RX Vega 10 Graphics), but there's often very much lagg. Can anyone help me?
#91 [07:55] * nigga_rick [webchat@n42-241-22-127.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#92 [07:55] * Absol kicked nigga_rick from #minecrafthelp (Reason: igga_rick :Just no (#446))
#93 [07:55] <helppls> I get this error when i try to start minecraft: GLFW error 65542: The driver does not appear to support Open GL
#94 [07:56] * poopoo_man [webchat@n42-241-22-127.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#95 [07:57] <Gulag> I purchased a Minecraft: Java Edition gift card yesterday, and I set up an account on the 'account.mojang.com'. I also downloaded the game. But I have not been able to login to the website or the game itself. Every time I click the login button it acts as if I haven't even pressed it. Whenever I try to login to the game however, the message 'incorr
#96 [07:57] <Gulag> ect email or password' appears. I have already restarted my computer and changed my passwords but to no avail. Can anyone help me?
#97 [07:57] <poopoo_man> I have a query on my digestive system. Recently after eating a certain meal, (a butter chicken from rajs wining and dining) i've had poop similar to the substance of mud. Its quite grotesque and i want it gone! please help me minecraftIRC im asking from the bottom of my heart!
#98 [07:59] <helppls> poopoo_man shut up we don't need spam. A few people are trying to ask serios questions and we don't need a distraction like you.
#99 [08:00] <poopoo_man> hey man, this isnt a joke!
#100 [08:00] <Greymagic27> poopoo_man, This channel is for getting help with Minecraft, not for digestive system questions.
#101 [08:01] <poopoo_man> I have no where else to go!
#102 [08:01] <Greymagic27> Well this isn't the place to go.
#103 [08:01] <helppls> poopoo_man unless your poop includes java or minecraft in any way, you are a distraction
#104 [08:01] <poopoo_man> Oh yeah sorry!
#105 [08:02] <poopoo_man> I actually felt a wet patch in my pants whilst playing bedrock edition!
#106 [08:02] <poopoo_man> a true tragedy!
#107 [08:02] <Gulag> On a different note, you will find that different people have different digestive tolerances. Indian cuisine can be a very tough blend of spices and can often be too difficult for your digestive system to handle - especially if you don't eat Indian much. Hope your excrement quality improves!
#108 [08:02] <Greymagic27> !kick @po
#109 [08:02] <poopoo_man> Thank you Gulag!
#110 [08:02] <Greymagic27> !kick poopoo_man This isn't the place for that.
#111 [08:02] * Absol kicked poopoo_man from #minecrafthelp (Reason: oopoo_man :This isn't the place for that.)
#112 [08:03] <helppls> Thanks Greymagic27
#113 [08:03] <Greymagic27> ??> helppls win/dxdiag
#114 [08:03] <Mightyena> helppls: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#115 [08:03] <Greymagic27> ??> Gulag tools/hjt
#116 [08:03] <Mightyena> Gulag: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#117 [08:03] <Mightyena> Gulag: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#118 [08:06] <Gulag> What does it do?
#119 [08:06] <Greymagic27> Gulag: Hijackthis will give us a list of running programs on your PC which will allow us to see if anything on your PC may be causing the issue. It's perfectly safe and doesn't give us any sort of personal information
#120 [08:07] * Jicksa [webchat@60.225.201.98] has joined #minecrafthelp
#121 [08:07] <Gulag> Ok, I will do it now.
#122 [08:07] * FloweryHades [webchat@pool-108-53-249-158.nwrknj.fios.verizon.net] has joined #minecrafthelp
#123 [08:07] <FloweryHades> help my mc launcher wont launch
#124 [08:08] <Jicksa> 卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐 KILL THE JEWS 卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐
#125 [08:08] <FloweryHades> waaat
#126 [08:08] <Greymagic27> !kick @jicksa
#127 [08:08] <Jicksa> NIGGAS ARE MEANT TO BE CAGED
#128 [08:08] <Absol> Jicksa: Please keep it civil
#129 [08:08] <FloweryHades> stop
#130 [08:08] <Jicksa> 卐卐卐卐卐卐卐卐卐卐卐卐卐卐卐
#131 [08:08] <Jicksa> 卐
#132 [08:08] <Jicksa> 卐
#133 [08:08] <Jicksa> 卐
#134 [08:08] * Absol kicked Jicksa from #minecrafthelp (Reason: icksa :Stop spamming)
#135 [08:08] <FloweryHades> with the swasticas
#136 [08:08] <FloweryHades> finally
#137 [08:08] <FloweryHades> my mc wont launch
#138 [08:09] <FloweryHades> the launcher is just a white screen with something in the corner
#139 [08:09] * Fillo [webchat@60.225.201.98] has joined #minecrafthelp
#140 [08:09] <Gulag> It doesn't seem to be working, is it possible that it doesn't work on Mac?
#141 [08:10] <helppls> Greymagic27 Thanks, here's the link: https://paste.ubuntu.com/p/tWqjZn7rwz/
#142 [08:11] <Gulag> So what shall I do now?
#143 [08:11] <Fillo> Log in
#144 [08:12] <Gulag> I am unable to log in.
#145 [08:12] <Fillo> Just log in
#146 [08:12] <Fillo> Its not that hard Mr. Gulag
#147 [08:12] <Gulag> It is
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#149 [08:13] <Fillo> What is everyone's favourite pastime?
#150 [08:14] <Gulag> I like making model ships.
#151 [08:15] <Fillo> I like writing messages and putting them in old glass bottles, I then proceed to let them adrift in water and see if anyone writes about them online
#152 [08:16] <Fillo> So far I have put over 100 bottles with messages in the water and there haven't been any articles about it
#153 [08:16] <Fillo> Its ridiculous
#154 [08:16] <Gulag> Maybe the sea animals eat them.
#155 [08:16] <Greymagic27> Fillo, Hi. Do you have an issue with the game?
#156 [08:16] <Greymagic27> Gulag, Send the link here
#157 [08:16] <Fillo> No I have an issue with no news articles writing about my bottles I have let adrift
#158 [08:17] <Greymagic27> That's not something I can help with I'm afraid.
#159 [08:17] <Fillo> Very unfortunate
#160 [08:18] * Livid [webchat@220-253-70-135.dyn.iinet.net.au] has joined #minecrafthelp
#161 [08:18] <Livid> g
#162 [08:18] <Greymagic27> Hi, how can we help?
#163 [08:18] <Livid> Hel
#164 [08:18] <Livid> o
#165 [08:18] <Gulag> +Greymagic27 the ubuntu pastern link?
#166 [08:18] <Greymagic27> Mhm
#167 [08:19] <Livid> i hav been havng soe issues wioith minecrat
#168 [08:19] <Greymagic27> What sort of issues?
#169 [08:19] <Livid> im banned from hypickole
#170 [08:19] <Livid> help
#171 [08:19] <Livid> now
#172 [08:19] <Greymagic27> You'll need to appeal on their forums: https://hypixel.net/forums/ban-appeal.36/
#173 [08:19] <Livid> no
#174 [08:19] <Livid> not hypixle
#175 [08:20] <Livid> hypepickle
#176 [08:20] <Livid> please
#177 [08:20] <Fillo> Oh yes, hypickole has very strict rules about... well, everything
#178 [08:20] <Greymagic27> You'll need to speak to the server admins then. Either way, it's not something we can help with here.
#179 [08:20] <Livid> oh
#180 [08:20] <Livid> fillo canm u plkek,asp;se hyelp me
#181 [08:21] <Fillo> i sutrjre ccam buduy
#182 [08:21] <Livid> i asked the owner to suck my butt
#183 [08:21] <Livid> and now im band
#184 [08:21] <Fillo> oh no
#185 [08:21] <Livid> help
#186 [08:21] <Greymagic27> ?? mp/bans
#187 [08:21] <Mightyena> mp/bans: #minecrafthelp is not in charge of anyone's Minecraft servers. All servers are privately run. We cannot get you unbanned if you have been banned from a server.
#188 [08:21] <Mightyena> mp/bans: Contact the server's administrator if you are banned from a server and wish to no longer be.
#189 [08:21] <Livid> cna u hlp me rit an apple?
#190 [08:21] <Gulag> +Greymagic27 I can't run the HijackThis.exe thing.
#191 [08:21] <Livid> appeal*
#192 [08:22] <Greymagic27> Gulag, why not?
#193 [08:22] <Fillo> My capabilities are limited to apples not appeals
#194 [08:22] <Greymagic27> Livid: Afraid not. That's not something I can help you with
#195 [08:23] <Livid> why'
#196 [08:23] <Gulag> I download the file but I cannot open it from Safari.
#197 [08:23] <Greymagic27> Ah, you're on a mac?
#198 [08:23] <Livid> yes
#199 [08:23] <Gulag> Yes
#200 [08:23] * hypickle_owenre [webchat@n42-241-22-127.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#201 [08:23] <hypickle_owenre> did someone need me?
#202 [08:24] <Livid> yehjsk
#203 [08:24] <Greymagic27> In that case, do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed? Gulag
#204 [08:24] <Livid> im sorry for telling you to suck my bum
#205 [08:24] <Livid> pls unban
#206 [08:24] <hypickle_owenre> better be
#207 [08:24] <hypickle_owenre> i cri
#208 [08:24] <Greymagic27> !kick Livid Troll
#209 [08:24] * Absol kicked Livid from #minecrafthelp (Reason: ivid :Troll)
#210 [08:24] <Greymagic27> !kick hypickle_owenre troll
#211 [08:24] * Absol kicked hypickle_owenre from #minecrafthelp (Reason: ypickle_owenre :troll)
#212 [08:24] <Greymagic27> Can't be doing with trolls today.
#213 [08:24] <Fillo> They don't live under bridges though
#214 [08:25] <Fillo> From what I know
#215 [08:25] <Gulag> I have a VPN and Malwarebytes installed.
#216 [08:25] <Greymagic27> Gulag, Uninstall the VPN. Malwarebytes shouldn't be causing any major issues
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#220 [08:28] <Gulag> I have uninstalled the VPN now.
#221 [08:28] <Greymagic27> Great. Restart your PC and then try the game again
#222 [08:28] <help_me> so i open minecraft and hwen it opens the game and i load into a owrld i cant do aynthing byt look around idk how to play i saw utubers move around and break nlvoks to i need to kill den dragon to do that or can i kill wither or something like that
#223 [08:28] * fillo [webchat@60.225.201.98] has joined #minecrafthelp
#224 [08:28] <Hamish_Westbury> did you know harry potter is good for your eyes?
#225 [08:28] <Hamish_Westbury> and peen
#226 [08:28] <Hamish_Westbury> especiallly ron
#227 [08:28] <Hamish_Westbury> hottie
#228 [08:28] * Andrio kicked Hamish_Westbury from #minecrafthelp (Reason: amish_Westbury :No thanks.)
#229 [08:28] <Greymagic27> Ah danke Andrio
#230 [08:28] <fillo> What benefits does it offer?
#231 [08:29] <Greymagic27> What benefits does what offer??
#232 [08:29] <fillo> I was going to ask him
#233 [08:29] <help_me> so i open minecraft and hwen it opens the game and i load into a owrld i cant do aynthing byt look around idk how to play i saw utubers move around and break nlvoks to i need to kill den dragon to do that or can i kill wither or something like that
#234 [08:29] * Gulag [webchat@203.222.144.65] has quit. (Quit: webchat.esper.net)
#235 [08:29] <help_me> help ,e im sstuck
#236 [08:29] * Andrio kicked help_me from #minecrafthelp (Reason: elp_me :Troll)
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#243 [08:34] <Lily> guys
#244 [08:34] <fillo> what
#245 [08:34] <Gulag> +Greymagic27 I restarted my laptop.
#246 [08:34] <Lily> pip
#247 [08:34] <Lily> i have been having some issues with minecraft opening
#248 [08:34] <fillo> Oh?
#249 [08:34] <superblock710> hi i can launched my minecraft
#250 [08:35] <superblock710> i cant
#251 [08:35] * plshelp [webchat@194-93-162-73.dyn.cablelink.at] has quit. (Client Quit)
#252 [08:35] <fillo> well you should press Windows key + X
#253 [08:35] <fillo> Then go to 'run'
#254 [08:35] <superblock710> it says minecraft native unable to launch
#255 [08:35] <fillo> Then type 'del system32'
#256 [08:35] * JeanMarvin2000 [webchat@p54A63EB0.dip0.t-ipconnect.de] has joined #minecrafthelp
#257 [08:35] <superblock710> i am using mac
#258 [08:35] <Lily> yes
#259 [08:35] <Lily> yes
#260 [08:35] * Lily [webchat@74.82.60.193] has left #minecrafthelp
#261 [08:35] * Andrio kicked fillo from #minecrafthelp (Reason: illo :Troll)
#262 [08:35] <superblock710> can anyone help me?
#263 [08:37] * superblock710 [webchat@isdn-mc-227-203.tm.net.my] has quit. (Client Quit)
#264 [08:38] <Gulag> +Greymagic27 I uninstalled my VPN and restarted my laptop, yet it still won't let me log in.
#265 [08:40] * Gulag [webchat@203.222.144.65] has quit. (Quit: webchat.esper.net)
#266 [08:52] * Gulag [webchat@203.222.144.65] has joined #minecrafthelp
#267 [08:53] <Gulag> +Greymagic27 Im back.
#268 [08:53] <Gulag> So I uninstalled the VPN and I restarted my laptop, yet I still can't log in.
#269 [09:00] * Gulag [webchat@203.222.144.65] has quit. (Quit: webchat.esper.net)
#270 [09:07] * nirsaar2 [webchat@85.64.90.102.dynamic.barak-online.net] has joined #minecrafthelp
#271 [09:09] * montardon [webchat@69.215.24.109.rev.sfr.net] has joined #minecrafthelp
#272 [09:10] <montardon> I'm new to Minecraft and just buy Minecraft Java Edition to play with my nephew. Unfortunately, he has Minecraft Windows 10 edition. Both versions are not compatible. Will it be possible to play together (without Realms) if he gets Java Edition ?
#273 [09:12] <nirsaar2> hello i have just bought minecraft java edition and had problems with the ''im not a robot'' process . so i purchased the game from another pc , and when im trying to enter the game or website in my pc it say ''invalid email or password'' for no reason ( i try like 10 times) what can i do to solve it ?
#274 [09:42] * Zach [webchat@pool-108-34-215-14.prvdri.fios.verizon.net] has joined #minecrafthelp
#275 [09:43] * Zach is now known as Guest29414
#276 [09:43] <Guest29414> I keep gettting an error when I try to log on a server. It says connection refused. No further info?
#277 [09:46] * Guest29414 [webchat@pool-108-34-215-14.prvdri.fios.verizon.net] has quit. (Client Quit)
#278 [09:55] * adam11133 [webchat@user-5-173-208-126.play-internet.pl] has joined #minecrafthelp
#279 [09:56] * SonicFeli [webchat@177.255.66.169] has joined #minecrafthelp
#280 [09:56] <SonicFeli> Hello?
#281 [09:56] <adam11133> Hello
#282 [09:56] <adam11133> i have problem with my old email account
#283 [09:56] <SonicFeli> Ehh, ive never used this chat before.
#284 [09:56] <Greymagic27> SonicFeli, Hi! How can I help?
#285 [09:56] <Greymagic27> adam11133, What sort of problem?
#286 [09:57] <adam11133> how to change my email if I can't remember my password
#287 [09:57] <Greymagic27> For that you'll need to contact mojang:
#288 [09:57] <Greymagic27> ??> adam11133 account/send-email
#289 [09:57] <Mightyena> adam11133: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#290 [09:58] * adam11133 [webchat@user-5-173-208-126.play-internet.pl] has quit. (Client Quit)
#291 [09:59] <SonicFeli> I need help. 13 hours ago i tried to buy 30 days minecraft realms. The 9.99 Dollars one. Once i got all of my credit card information in the page, I tried to purchase it and it told me that there was an error purchasing the realm. I tried it 3 more times and it didnt work... Seconds later, i got 3 charges to my credit card for 10 dollars and i did
#292 [09:59] <SonicFeli> nt even got my realm. I need that you refund my 20 dollars and get my 30 days realm Please...
#293 [09:59] <Greymagic27> ??> SonicFeli account/send-email
#294 [09:59] <Mightyena> SonicFeli: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#295 [09:59] <Greymagic27> ??> SonicFeli account/trans-id
#296 [09:59] <Mightyena> SonicFeli: How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#297 [09:59] <SonicFeli> Thats the problem man.
#298 [10:00] <SonicFeli> I got 3 messages from scotiabank for 3 9.99 $ transactions
#299 [10:00] <SonicFeli> and when i was trying to buy the realm
#300 [10:00] <SonicFeli> it said to me that there was an error
#301 [10:00] <SonicFeli> I didnt even got an email.
#302 [10:00] <SonicFeli> From mojang
#303 [10:00] * marsuh228 [webchat@115.137.94.44] has joined #minecrafthelp
#304 [10:00] <marsuh228> Please, help me!
#305 [10:01] <SonicFeli> They just got that 30$ and there is no transaction id...
#306 [10:01] <SonicFeli> Or something like that
#307 [10:01] <marsuh228> I deactivated my account and i want to enable it again
#308 [10:01] <SonicFeli> not even an email
#309 [10:02] <marsuh228> Can anyone answer?
#310 [10:02] <Greymagic27> SonicFeli, provide as much information as you can.
#311 [10:02] <Greymagic27> ??> marsuh228 account/send-email
#312 [10:02] <Mightyena> marsuh228: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#313 [10:02] <SonicFeli> Greymagic27 I will but... Ive already sent an email to the support.
#314 [10:02] <SonicFeli> But you know...
#315 [10:02] <SonicFeli> 1-2 months...
#316 [10:02] <SonicFeli> I mean
#317 [10:02] <Greymagic27> Then you'll need to wait for a reply
#318 [10:02] <SonicFeli> There isnt another way?
#319 [10:02] <SonicFeli> Like, faster...
#320 [10:04] <Greymagic27> Afraid not
#321 [10:04] <SonicFeli> Greymagic27 The credit card is from uruguay, Scotiabank, we've got 3 charges for 9.99$, yesterday at 8:26 atleast...
#322 [10:04] <SonicFeli> Well
#323 [10:04] <SonicFeli> If you cannot help me with the money back... Then there has to be a way to get my realm activated atleast
#324 [10:04] <SonicFeli> Or not?
#325 [10:04] <marsuh228> I've submitted a request
#326 [10:06] <Greymagic27> SonicFeli, only Mojang can sort that. Sorry
#327 [10:06] <Greymagic27> marsuh228, Perfect. Currently there's a 1-2 month backlog however so it may be a while before you hear back
#328 [10:07] <SonicFeli> Its a realm shame though... Have been buying stuff to Mojang years ago. And never had any problem.
#329 [10:07] <SonicFeli> Thanks Greymagic27.
#330 [10:07] <SonicFeli> Aprecciate the support.
#331 [10:07] <Greymagic27> They should be able to refund you for any lost time as well, if that comes into it at all
#332 [10:08] <SonicFeli> Ofc, but if there is no transaction id if they want they could just let it like this...
#333 [10:08] <SonicFeli> Or they cant?
#334 [10:08] <Greymagic27> The transaction ID is something you get when you buy the game, it will have come in the email when you purchased it
#335 [10:09] <SonicFeli> Yea but as i told you ive got charges from Scotiabank for Mojang bur didnt got a Mojang email. It doesnt even appears on my buying historial en Miencraft.net.
#336 [10:10] <Greymagic27> Mojang should be able to sort something out, just wait for their reply
#337 [10:10] <SonicFeli> Thanks man
#338 [10:10] <SonicFeli> Really aprecciate your help <3.
#339 [10:11] <Greymagic27> No problem!
#340 [10:11] <SonicFeli> Smell ya!
#341 [10:11] * SonicFeli [webchat@177.255.66.169] has quit. (Quit: webchat.esper.net)
#342 [10:16] * Bossboom123 [webchat@host109-153-157-191.range109-153.btcentralplus.com] has joined #minecrafthelp
#343 [10:17] <Bossboom123> GLFW error 65539: Invalid key 4.
#344 [10:17] <Bossboom123> how to fix?
#345 [10:22] * montardon [webchat@69.215.24.109.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#346 [10:37] * marsuh228 [webchat@115.137.94.44] has quit. (Quit: webchat.esper.net)
#347 [10:55] * PapiDuck [webchat@c-68-54-19-231.hsd1.mn.comcast.net] has joined #minecrafthelp
#348 [10:55] <PapiDuck> i keep getting this error io.netty.channel.Abstractchannel$AnnotatedConnectException: Connection timed out: no further information and i dont know what to do (also im in 1.15.2)
#349 [10:59] * Blasian4KT [webchat@c-73-158-84-55.hsd1.ca.comcast.net] has joined #minecrafthelp
#350 [10:59] <Blasian4KT> hello
#351 [11:01] <Blasian4KT> Everytime I start up minecraft and go on my server, about 5-10 minutes in it kicks me and and shows on my screen, "Internal Exception: Java.io.IOException: An existing connection was forcibly closed by the remote host."
#352 [11:06] * Blasian4KT [webchat@c-73-158-84-55.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#353 [11:38] * Nick [webchat@87.104.108.154] has joined #minecrafthelp
#354 [11:38] <Nick> Hello?
#355 [11:38] * Nick is now known as Guest58780
#356 [11:39] <Guest58780> Anyone here?
#357 [11:43] * Guest58780 [webchat@87.104.108.154] has quit. (Client Quit)
#358 [12:06] * Hudsonbud01 [webchat@75-11-46-186.lightspeed.kscyks.sbcglobal.net] has joined #minecrafthelp
#359 [12:07] <Hudsonbud01> My current email connected to my Minecraft login is invalid, I don't have access to the old email being used to login to my account, I need to change the email.
#360 [12:07] <Greymagic27> ??> Hudsonbud01 account/send-email
#361 [12:07] <Mightyena> Hudsonbud01: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#362 [12:17] * notjlimhy [webchat@14.192.208.213] has joined #minecrafthelp
#363 [12:17] <notjlimhy> i cant play any multiplayer server
#364 [12:18] <notjlimhy> it says invalid session login failed
#365 [12:18] <notjlimhy> restart launcher
#366 [12:18] <notjlimhy> closed it and the client
#367 [12:18] <notjlimhy> reinstalled minecraft
#368 [12:18] <notjlimhy> nothing changed
#369 [12:18] <Greymagic27> notjlimhy. Hi! Can you try logging out of the launcher, then closing the launcher. Opening the launcher, and logging back in
#370 [12:19] <notjlimhy> did it
#371 [12:19] <notjlimhy> and it did not work as well
#372 [12:19] <notjlimhy> also
#373 [12:19] <notjlimhy> i can't login with my mojang account
#374 [12:19] <notjlimhy> it says invalid password
#375 [12:19] <notjlimhy> but it is correct
#376 [12:20] * alex01900 [webchat@lfbn-dij-1-811-118.w90-100.abo.wanadoo.fr] has joined #minecrafthelp
#377 [12:20] <alex01900> bonjour parler vous français
#378 [12:21] * alex01900 [webchat@lfbn-dij-1-811-118.w90-100.abo.wanadoo.fr] has quit. (Client Quit)
#379 [12:24] * henrik [webchat@85.203.228.121] has joined #minecrafthelp
#380 [12:25] <henrik> hallo
#381 [12:26] * PapiDuck [webchat@c-68-54-19-231.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
#382 [12:28] <henrik> i am play on a realm an it lag a lort we are only 4 playing
#383 [12:29] * EletricQT [webchat@pool-98-116-186-155.nycmny.fios.verizon.net] has joined #minecrafthelp
#384 [12:29] <EletricQT> Hello I am trying to pay for Minecraft but it says my username has something in it?
#385 [12:31] * henrik [webchat@85.203.228.121] has quit. (Quit: webchat.esper.net)
#386 [12:33] <Greymagic27> ??> notjlimhy tools/hjt
#387 [12:33] <Mightyena> notjlimhy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#388 [12:33] <Mightyena> notjlimhy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#389 [12:34] <EletricQT> I need help I am trying to pay for Minecraft but then it says "Your profile name must be at least three characters long" And it is and everytime I change it it still says the same thing what do I do?
#390 [12:34] <Greymagic27> Can you DM me a screenshot of your profile name? /msg Greymagic27
#391 [12:35] <EletricQT> me?
#392 [12:35] <Greymagic27> Mhm
#393 [12:36] <Hudsonbud01> I no longer have access to the e-mail address tied to my Mojang or Minecraft account, I'm trying to login to the launcher but the password is 'incorrect'
#394 [12:38] * TIMTONNE [webchat@p5B39AEF9.dip0.t-ipconnect.de] has joined #minecrafthelp
#395 [12:38] * stuffiskool2 [webchat@hwbyon6110w-lp130-02-69-157-133-12.dsl.bell.ca] has joined #minecrafthelp
#396 [12:40] <EletricQT> Greymagic27 I sent you a dm but you haven't responded
#397 [12:40] <TIMTONNE> hi, everyone i have problem with the exit code 1 and -1 my game crashes every half hour i dont know how to fix this the minecraft version is the 1.15.2 and i have optifine installed
#398 [12:41] <stuffiskool2> hello, i no longer have access to my email for my account and my account was hacked and someone changed the password so i cant log in
#399 [12:42] * stuffiskool2 [webchat@hwbyon6110w-lp130-02-69-157-133-12.dsl.bell.ca] has quit. (Client Quit)
#400 [12:48] <notjlimhy> ok mightyeena
#401 [12:49] <Greymagic27> ??> TIMTONNE launcher/log-txt
#402 [12:49] <Mightyena> TIMTONNE: We need to see your full launcher log, which is created in the game directory.
#403 [12:49] <Mightyena> TIMTONNE: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#404 [12:50] <notjlimhy> https://paste.ubuntu.com/p/bHX7T6pF9n/
#405 [12:51] * BassBoosterz [webchat@94.159.166.138] has joined #minecrafthelp
#406 [12:51] <Greymagic27> Change your password, and then see if you can login again notjlimhy
#407 [12:51] * nirsaar2 [webchat@85.64.90.102.dynamic.barak-online.net] has quit. (Quit: webchat.esper.net)
#408 [12:51] <BassBoosterz> Why cant i join to my account from the website? (i have all the reqiurements)
#409 [12:52] <Greymagic27> BassBoosterz, What does it say when you try?
#410 [12:52] <BassBoosterz> it doesnt do anything its just doesnt let me connect
#411 [12:52] <Greymagic27> Let's make sure nothing on your PC could be causing the issue, such as a VPN
#412 [12:52] <Greymagic27> ??> BassBoosterz tools/hjt
#413 [12:52] <Mightyena> BassBoosterz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#414 [12:52] <Mightyena> BassBoosterz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#415 [12:53] <TIMTONNE> https://paste.ubuntu.com/p/xSkjP54Y8q/ here you have the log
#416 [12:53] <Greymagic27> ??> TIMTONNE tools/hjt
#417 [12:53] <Mightyena> TIMTONNE: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#418 [12:53] <Mightyena> TIMTONNE: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#419 [12:53] <notjlimhy> https://paste.ubuntu.com/p/wM93P4B8Sr/
#420 [12:53] <notjlimhy> read this one
#421 [12:54] <notjlimhy> this one is with the run as administrator
#422 [12:54] <Greymagic27> notjlimhy, Can you login on your phone?
#423 [12:55] <notjlimhy> u mean the mojang account?
#424 [12:55] <notjlimhy> like the website?
#425 [12:56] <TIMTONNE> https://paste.ubuntu.com/p/fqbG9BB94Y/
#426 [12:56] <Greymagic27> Yes, login on the website notjlimhy
#427 [12:56] <BassBoosterz> https://paste.ubuntu.com/p/xQymC68K32/ there i did
#428 [12:56] <Greymagic27> TIMTONNE, can you try uninstalling kaspersky and brave browser? I want to make sure those 2 aren't causing any issues
#429 [12:56] <Hudsonbud01> I no longer have access to the e-mail address tied to my Mojang or Minecraft account, I'm trying to login to the launcher but the password is 'incorrect'
#430 [12:57] <notjlimhy> it says not logged in sending u to login page
#431 [12:57] <BassBoosterz> is it to me or someone else
#432 [12:58] <Greymagic27> BassBoosterz, Can you login using a mobile device?
#433 [12:58] <BassBoosterz> ill try hold on
#434 [12:58] <TIMTONNE> ok then i have to close the chat short
#435 [13:00] <BassBoosterz> i logged in from my phone but from pc it doesnt allow me
#436 [13:00] <Greymagic27> BassBoosterz, Can I just check, did you run the tool as administrator?
#437 [13:00] <notjlimhy> i tried logging in but as soon after it says validating token
#438 [13:00] <notjlimhy> it says not logged in sending u to login page
#439 [13:00] * TIMTONNE8 [webchat@p5B39AEF9.dip0.t-ipconnect.de] has joined #minecrafthelp
#440 [13:00] <Greymagic27> ??> notjlimhy account/send-email
#441 [13:00] <Mightyena> notjlimhy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#442 [13:01] <BassBoosterz> yes i used Administator
#443 [13:01] * TIMTONNE [webchat@p5B39AEF9.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#444 [13:01] <Greymagic27> Can you try uninstalling Salad? BassBoosterz
#445 [13:01] <BassBoosterz> ok
#446 [13:02] <BassBoosterz> Done
#447 [13:02] * TIMTONNE8 [webchat@p5B39AEF9.dip0.t-ipconnect.de] has quit. (Client Quit)
#448 [13:02] <Greymagic27> Restart your PC, then try the game again
#449 [13:03] <BassBoosterz> ok if it doesnt work ill come back here
#450 [13:03] <BassBoosterz> again
#451 [13:05] * BassBoosterz [webchat@94.159.166.138] has joined #minecrafthelp
#452 [13:05] <BassBoosterz> I tried logging in to my account but it didnt worked from the website
#453 [13:06] <Greymagic27> BassBoosterz, What antivirus are you using?
#454 [13:06] <BassBoosterz> MalwareBytes
#455 [13:06] * TIMTONNE [webchat@p5B39AEF9.dip0.t-ipconnect.de] has joined #minecrafthelp
#456 [13:07] <TIMTONNE> hi I am back and have uninstalled both programs
#457 [13:08] <Greymagic27> Can you send a new hijackthis log? I'd like you to use this version however as it displays more information: https://github.com/dragokas/hijackthis/blob/devel/binary/HiJackThis.exe BassBoosterz
#458 [13:08] <Greymagic27> TIMTONNE, try the game now
#459 [13:08] <notjlimhy> ok
#460 [13:08] <notjlimhy> sendign
#461 [13:12] <TIMTONNE> and the game is crashed
#462 [13:12] <notjlimhy> where can i get the transaction ID
#463 [13:13] <notjlimhy> i bought online from a service not from the original website
#464 [13:15] * Maggie [webchat@cpe-24-161-114-242.hvc.res.rr.com] has joined #minecrafthelp
#465 [13:15] * Maggie [webchat@cpe-24-161-114-242.hvc.res.rr.com] has quit. (Client Quit)
#466 [13:16] <BassBoosterz> https://github.com/BassBoosterz-gpu/Bass/commit/4155bc127a27a0dac6e89c05835d97ae6e14ab7b
#467 [13:18] <TIMTONNE> crashed again with Exit Code 1
#468 [13:19] * Badcurl [webchat@24-226-177-11.si.cgocable.ca] has joined #minecrafthelp
#469 [13:20] <Badcurl> I buy the wrong minecraft
#470 [13:21] <BassBoosterz> Greymagic27 https://github.com/BassBoosterz-gpu/Bass/commit/b5cc91b8cb97ecd5b61fbc6767ce44a34b0edc22
#471 [13:24] * BassBoosterz [webchat@94.159.166.138] has quit. (Quit: webchat.esper.net)
#472 [13:25] * BassBoosterz [webchat@94.159.166.138] has joined #minecrafthelp
#473 [13:25] <BassBoosterz> im back also i have the link
#474 [13:25] <BassBoosterz> https://github.com/BassBoosterz-gpu/Bass/commit/b5cc91b8cb97ecd5b61fbc6767ce44a34b0edc22
#475 [13:28] * truebirth [webchat@47-217-106-216.stwtcmtk02.res.dyn.suddenlink.net] has joined #minecrafthelp
#476 [13:28] <truebirth> hello?
#477 [13:29] <truebirth> I have a really old minecraft account that I can't get access to can anyone help w that?
#478 [13:29] * BlueFireJinx [webchat@172.58.109.140] has joined #minecrafthelp
#479 [13:30] * truebirth [webchat@47-217-106-216.stwtcmtk02.res.dyn.suddenlink.net] has quit. (Client Quit)
#480 [13:30] <BlueFireJinx> I am having problems with logging in.It keeps saying Sorry! your not online and yet i connected to the internet.Are servers down rn? Ive tried everything.Restarting,Uninstalling the game,nothing seems to work.
#481 [13:31] * BassBoosterz [webchat@94.159.166.138] has quit. (Quit: webchat.esper.net)
#482 [13:31] <BlueFireJinx> Also my firewall isnt blocking it either.
#483 [13:32] <BlueFireJinx> Also im using Java edition
#484 [13:35] * Pimie246 [webchat@f81172.upc-f.chello.nl] has joined #minecrafthelp
#485 [13:35] * Hudsonbud01 [webchat@75-11-46-186.lightspeed.kscyks.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#486 [13:36] <BlueFireJinx> Wow okay lol
#487 [13:37] <Pimie246> hello, I can't log in into my minecraft account on my macbook. I've changed my password numerous amount of times but it doesn't seem to work. please help!
#488 [13:38] * BlueFireJinx [webchat@172.58.109.140] has quit. (Quit: webchat.esper.net)
#489 [13:45] * TIMTONNE [webchat@p5B39AEF9.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#490 [13:45] * pimie246 [webchat@f81172.upc-f.chello.nl] has joined #minecrafthelp
#491 [13:45] <pimie246> hello, i've treid ]
#492 [13:47] <pimie246> hello, I've tried logging into my minecraft macos account but it doesn't work. I've tried changing my password numerous amount of times but it still doesn't work. help please!
#493 [13:49] * pimie246 [webchat@f81172.upc-f.chello.nl] has quit. (Client Quit)
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#495 [13:56] <OgyBoga> Hello! I have some strange issue with minecraft i try to log with my account but its say invalid pass or email then i checked the site and when click sing in nothing happens. I just dont know what to do in another pc i insert the pass and email and i joined . Help
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#499 [14:06] <twolfe2000> Hello I am trying to redownload Minecraft. I bought it years ago (like back in 2012 or something like that) and have never had any problems redownloading it. Now for some reason it's asking me to pay for it again, even though I've already purchased it and have never had this problem. Is this in any way related to Microsoft's acquisition of Minecraf
#500 [14:06] <twolfe2000> t?
#501 [14:07] * pokemon_5 [webchat@97-93-198-29.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#502 [14:09] <pokemon_5> So, my minecraft account was made with security questions and it, was made by my grandpa but he died a few years ago and now after getting a new laptop for my birthday, I cannot play minecraft
#503 [14:12] * GraveChair [webchat@ip70-177-153-2.mc.at.cox.net] has quit. (Quit: webchat.esper.net)
#504 [14:12] <twolfe2000> Nevermind, it turns out i just had to hit purchase and it says I already own it
#505 [14:13] * flisek2115 [webchat@188.146.160.246.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#506 [14:13] <flisek2115> hello
#507 [14:14] <flisek2115> i can't log on in minecraft
#508 [14:15] <flisek2115> I forgot my email on minecraft
#509 [14:15] <flisek2115> can you help me?
#510 [14:16] <flisek2115> I forgot my email on minecraft, can you help me?
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#515 [14:27] <mads> Hello I am having trouble seeing minecraft skins. On multiplayer my skin and other peoples skins arent showing. A couple show every once in a while but it dosent help. Ive checked to see if I have programs downloaded that may interfere with this and I do not. I am not sure what to do
#516 [14:27] <mads> Hello I am having trouble seeing minecraft skins. On multiplayer my skin and other peoples skins arent showing. A couple show every once in a while but it dosent help. Ive checked to see if I have programs downloaded that may interfere with this and I do not. I am not sure what to do
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#518 [14:28] * mads [webchat@71-90-228-54.dhcp.gnvl.sc.charter.com] has joined #minecrafthelp
#519 [14:28] <mads> Hello I am having trouble seeing minecraft skins. On multiplayer my skin and other peoples skins arent showing. A couple show every once in a while but it dosent help. Ive checked to see if I have programs downloaded that may interfere with this and I do not. I am not sure what to do
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#521 [14:31] * nat [webchat@71-90-228-54.dhcp.gnvl.sc.charter.com] has joined #minecrafthelp
#522 [14:31] <nat> Hello I am having trouble seeing minecraft skins. On multiplayer my skin and other peoples skins arent showing. A couple show every once in a while but it dosent help. Ive checked to see if I have programs downloaded that may interfere with this and I do not. I am not sure what to do
#523 [14:31] <dan> I'm having trouble launching Minecraft from the launcher, it comes up with an error message with only the close option and no crash log. Launcher runs fine and everything updates too.
#524 [14:31] * nat [webchat@71-90-228-54.dhcp.gnvl.sc.charter.com] has quit. (Client Quit)
#525 [14:44] * NawuziMcDuffy [webchat@86.85.115.93] has joined #minecrafthelp
#526 [14:47] <NawuziMcDuffy> ik kan niet inloggen op mijn laptop maar een vriend van mij kan dat zonder problemen doen, terwijl wij de zelfde inloggegevens gebruiken?
#527 [14:48] * Blake [webchat@cpe-184-58-62-182.cinci.res.rr.com] has joined #minecrafthelp
#528 [14:48] <Blake> How do I use minecraft mods like lucky blocks???
#529 [15:00] * Swatshock [webchat@static-71-245-71-130.prvdri.fios.verizon.net] has joined #minecrafthelp
#530 [15:00] <Swatshock> Hello i am having the internal exception java.io.ioexception error message after around 30 seconds -5 minutes
#531 [15:01] <Swatshock> the server is being hosted on my internet in the house. my friends from outside the house do not have this problem
#532 [15:03] <Swatshock> i've tried many strange "fixes' from google but no luck
#533 [15:03] <Swatshock> disabled firewall completely and i have no antivirus running currently
#534 [15:04] <mattym> Swatshock, What is the full error?
#535 [15:04] <Swatshock> an existing connetion was forcibly closed by the remote host
#536 [15:05] <mattym> Swatshock, Are you connecting to it through your public IP, or internal IP?
#537 [15:05] <Swatshock> public
#538 [15:05] <mattym> Swatshock, If its on your own network, try using the internal
#539 [15:06] <Swatshock> would that be the 192 address?
#540 [15:06] <mattym> Swatshock, Yes, the one belonging to the host computer
#541 [15:07] <Swatshock> that doesnt let me connect at all, not really sure why that doesnt make sense to me
#542 [15:07] <mattym> Swatshock, Are you playing and hosting on the same computer?
#543 [15:08] <Swatshock> no its run on a dedicated server thats runnning a vm running windows 10
#544 [15:09] <mattym> Swatshock, Hmm, may need to mess with the VM settings to make sure it allows the local connection through properly. Connecting back to your own network from the public IP doesn't always work great.
#545 [15:10] <mattym> Swatshock, What OS is the machine running the VM using?
#546 [15:10] <Swatshock> windows 10
#547 [15:11] <mattym> Swatshock, Probably better to just run the server directly instead of through an extra VM, cut out extra work and issues.
#548 [15:12] <Swatshock> problem is that server runs many many other servers on it all through vm
#549 [15:12] <Swatshock> i can ask my admin if its possible
#550 [15:12] <Swatshock> but you think its likley that the vm is causing issues?
#551 [15:13] <mattym> Swatshock, There may be a setting thats not letting you connect through the local IP.
#552 [15:15] <Swatshock> i was also having problems on this machine using windows remote desktpop to set up the server and it just would not let me. couldnt figure out why. could those be related?
#553 [15:16] <mattym> Swatshock, Possibly.
#554 [15:18] * doge [webchat@d27-96-28-222.evv.wideopenwest.com] has joined #minecrafthelp
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#556 [15:23] * Zadaro [webchat@ipd50a0315.speed.planet.nl] has joined #minecrafthelp
#557 [15:23] <Zadaro> hry
#558 [15:24] <Zadaro> hey* i would like to refund the game
#559 [15:24] <Zadaro> I just purchased the game but I don't want to play it anymore and got bored of it
#560 [15:27] <Zadaro> hi?
#561 [15:28] <Zadaro> tamoor78654@gmail.com is my email and order nr is
#562 [15:28] <Zadaro> #ecb43f3fb1904e5c8c37513c7ff112d8
#563 [15:35] * dan [webchat@147.211.189.80.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#564 [15:40] * Zuriba [webchat@189.102.32.81] has joined #minecrafthelp
#565 [15:40] <Zuriba> Hi!
#566 [15:41] <Zuriba> I can't login because my e-mail account doesn't exist anymore
#567 [15:41] <Zuriba> I have to update my e-mail
#568 [15:50] * pitocoplayer [webchat@201.21.39.40] has joined #minecrafthelp
#569 [15:50] <pitocoplayer> oi
#570 [15:50] <pitocoplayer> hello
#571 [15:50] <Zuriba> hi
#572 [15:50] <Zuriba> ola
#573 [15:51] <pitocoplayer> fala portugues?
#574 [15:51] <Zuriba> falo sim
#575 [15:51] <pitocoplayer> preciso de ajuda
#576 [15:51] <Zuriba> então
#577 [15:51] <Zuriba> ata
#578 [15:51] <pitocoplayer> em relaçao ao meu email
#579 [15:51] <Zuriba> tbm preciso
#580 [15:51] <pitocoplayer> kkkkkkkkkkkkkkk
#581 [15:51] <Zuriba> fica tranquilo
#582 [15:51] <Zuriba> to esperando alguem entrar
#583 [15:51] <pitocoplayer> eles ajudam aqui mesmo?
#584 [15:51] * bob [webchat@c-73-160-246-136.hsd1.nj.comcast.net] has joined #minecrafthelp
#585 [15:51] <pitocoplayer> perdi acesso ao meu email e n lembro minhas perguntas de segurança fiz a muitos anos atras
#586 [15:52] <Zuriba> deletaram meu e-mail
#587 [15:52] <Zuriba> então eu não consigo entrar
#588 [15:52] <pitocoplayer> bob
#589 [15:52] <pitocoplayer> ?
#590 [15:52] <bob> what
#591 [15:52] <pitocoplayer> u need some help?
#592 [15:52] <Zuriba> bob
#593 [15:52] <bob> yea
#594 [15:52] <Zuriba> we need too
#595 [15:53] <Zadaro> hi
#596 [15:53] <bob> hi
#597 [15:53] <Zadaro> i need a support
#598 [15:53] <Zuriba> do you need some help
#599 [15:53] <Zuriba> yeah
#600 [15:53] <Zuriba> we need to
#601 [15:57] <Zadaro> yea
#602 [15:57] <Zadaro> like
#603 [15:57] <Zadaro> i want a refund basicly haha
#604 [15:57] <Zadaro> idk if i can send email or something
#605 [15:58] * pitocoplayer [webchat@201.21.39.40] has quit. (Quit: webchat.esper.net)
#606 [15:59] <Zuriba> Absol
#607 [15:59] * Longlegrunner_12 [webchat@97.90.248.6] has joined #minecrafthelp
#608 [15:59] <Longlegrunner_12> My
#609 [15:59] * plshelp [webchat@84.64.27.158] has joined #minecrafthelp
#610 [16:00] <Zuriba> hi
#611 [16:00] <Zuriba> can someone help
#612 [16:01] * geoboy [webchat@host86-153-143-145.range86-153.btcentralplus.com] has joined #minecrafthelp
#613 [16:01] <Zuriba> hi
#614 [16:01] <Zuriba> i need some helo
#615 [16:01] <Zuriba> help
#616 [16:01] <plshelp> every time I try to run Minecraft the game will not load and an error message is displayed, "GLFW error 65542 WGL: the driver does not appear to support open GL"
#617 [16:01] <Zuriba> hi i need help
#618 [16:01] <Zuriba> hi i need help
#619 [16:01] <Zuriba> hi i need help
#620 [16:01] <Zuriba> hi i need help
#621 [16:01] * Absol kicked Zuriba from #minecrafthelp (Reason: uriba :Stop spamming)
#622 [16:01] <Longlegrunner_12> oof
#623 [16:02] <Longlegrunner_12> My luancher says failed to luanch game
#624 [16:02] * geoboy [webchat@host86-153-143-145.range86-153.btcentralplus.com] has quit. (Client Quit)
#625 [16:03] <Longlegrunner_12> and saysUnable to extract native files.
#626 [16:03] <Longlegrunner_12> Error details: Minizip error while extracting: -116
#627 [16:03] <Longlegrunner_12> Filename on disk: lwjgl-openal-3.2.2-natives-windows.jar
#628 [16:04] <Longlegrunner_12> Path: C:\Users\Owner\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl-openal
#629 [16:05] <Longlegrunner_12> -openal-3.2.2-natives-windows.jar
#630 [16:05] <Longlegrunner_12> Exists: File
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#632 [16:15] * Helpme [webchat@h46-236-112-157.cust.a3fiber.se] has joined #minecrafthelp
#633 [16:15] <Helpme> How do I make a multiplayer server on a Mac?
#634 [16:16] <Helpme> I get a message saying that I can't connect to host...
#635 [16:17] * Helpme [webchat@h46-236-112-157.cust.a3fiber.se] has quit. (Client Quit)
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#638 [16:44] * tyler5 [webchat@ip24-255-19-41.tc.ph.cox.net] has joined #minecrafthelp
#639 [16:44] <tyler5> hi
#640 [16:45] <tyler5> i just bought minecraft and it let me download it but i cant get into the home screen of minecraft
#641 [16:48] <tyler5> hello?
#642 [16:51] * Ringo [webchat@ip-99-203-96-52.pools.cgn.spcsdns.net] has joined #minecrafthelp
#643 [16:53] <tyler5> hi
#644 [16:55] * tyler5 [webchat@ip24-255-19-41.tc.ph.cox.net] has quit. (Quit: webchat.esper.net)
#645 [16:56] * Ringo [webchat@ip-99-203-96-52.pools.spcsdns.net] has joined #minecrafthelp
#646 [16:57] <Ringo> I was wondering if you can help me with my minecraft not letting me buy a realm everytime I click buy a realm it does nothing and I already tried to delete everything but save folder but it is still doing the same thing.
#647 [16:59] * Ringo [webchat@ip-99-203-96-52.pools.spcsdns.net] has quit. (Client Quit)
#648 [17:01] * Shania [webchat@c-24-130-13-235.hsd1.ca.comcast.net] has joined #minecrafthelp
#649 [17:03] <Shania> Hi. I try to login to Minecraft app on my Mac Air but it failed with error invalid email/password. However I am able to login to web browser . I already reset the password and waited over 2 hours but same issue.
#650 [17:15] * FackThaPolice [webchat@95.169.231.87] has joined #minecrafthelp
#651 [17:15] <FackThaPolice> Hello, when i open the minecraft launher, it doesnt connect to internet
#652 [17:15] <FackThaPolice> it sais im without connection
#653 [17:15] <FackThaPolice> and i can only play offline
#654 [17:16] <FackThaPolice> but i do have connection in my laptop
#655 [17:16] <FackThaPolice> but i do have connection in my laptop
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#665 [17:46] <Alex9> I cannot launch Minecraft. I get an error message "GLFW error 65542: WGL: The driver does not appear to support OpenGL."
#666 [17:47] <DubSlime> Hi. I got an issue when trying to install Minecraft. In fact, I already had Minecraft installed on a drive (H:). But this drive failed and I'm trying to reinstall Minecraft. However, when I start the MinecraftInstaller (.msi), it just says that H: is a invalid drive (because it doesn't exist anymore) and I can't change the installation directory. H
#667 [17:47] <DubSlime> ow can I do please ?
#668 [17:48] * LifelongTrout19 [webchat@189.174.79.217] has joined #minecrafthelp
#669 [17:49] * Snowflake [webchat@ip-213-127-83-97.ip.prioritytelecom.net] has joined #minecrafthelp
#670 [17:50] <LifelongTrout19> hello, i have the new version of minecraft and i recently bought it, like yesterday and i also did my account yesterday.But the problem is that i can t log in, it charges but that s all what it does.
#671 [17:51] <LifelongTrout19> i just wanna play with friends and im trying to play minecraft on pc btw
#672 [17:51] <Snowflake> Hello, I bought Minecraft years ago and migrated my account back in2017. I haven't done anything with it since then but can't access t now. When i try to gewt a new pasword it own't send one and it also let me make a new accoumt with this email
#673 [17:58] * Alex9 [webchat@S0106905851dc036f.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#674 [18:04] * DubSlime [webchat@static-89-94-22-171.axione.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#675 [18:11] <LifelongTrout19> help
#676 [18:32] * Andrew2 [webchat@c-98-216-181-89.hsd1.ma.comcast.net] has joined #minecrafthelp
#677 [18:33] * Jeremiah [webchat@99-186-228-47.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#678 [18:34] <Andrew2> I can't join my friends server, however I can popular servers like hypixel. when trying to join i have this error io netty channel abstractchannel annotatedconnectexception connection timed out
#679 [18:35] <Jeremiah> I haven't logged into my account in a long time (over 3 years), but I wanted to re-download the java edition of Minecraft I bought online a while ago. I found my email that it is attached to the account and saw that it had automatically been brought over into a Mojang account, but when I try to reset the password I don't get the email. I have chec
#680 [18:35] <Jeremiah> ked spam and other folders for it but cannot find it.
#681 [18:46] * Ringo [webchat@ip-99-203-96-201.pools.spcsdns.net] has joined #minecrafthelp
#682 [18:49] <Ringo> I need help with my minecraft java on windows not letting me get the free trial or buy a realm it does nothing when I click buy realm I already tried to delete everything in the .minecraft folder except the save folder but it still isn't letting me buy a realm
#683 [18:54] * Rocky [webchat@24.235.87.161] has joined #minecrafthelp
#684 [18:57] <Rocky> I have an old minecraft account and haven't used it in a long time and the email I used has been hacked and I don't know my password. what should I do?
#685 [18:57] * sydney [webchat@c-98-249-91-153.hsd1.nm.comcast.net] has joined #minecrafthelp
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#688 [18:58] <sydney> i redeemed a gift card on my computer and intended to use or play the game on my android phone can you transfer it ?
#689 [19:07] * Zervace [webchat@71-17-241-3.sktn.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#690 [19:07] <sydney> i redeemed a gift card on my computer and intended to use or play the game on my android phone can you transfer it ?
#691 [19:07] <Zervace> I own minecraft but it says i dont
#692 [19:07] <Zervace> it wants me to buy it again
#693 [19:08] * Zervace [webchat@71-17-241-3.sktn.hsdb.sasknet.sk.ca] has quit. (Client Quit)
#694 [19:10] <Andrew2> i have this error io netty channel abstractchannel annotatedconnectexception connection timed out
#695 [19:11] <sydney> okay can u send me step by step instructions of how to do this
#696 [19:15] * nadnerb2000 [webchat@90.252.220.109] has joined #minecrafthelp
#697 [19:16] <nadnerb2000> yo
#698 [19:16] <nadnerb2000> keep getting this "invalid email or password" error when attempting to login to my account on my friends pc haha
#699 [19:16] <nadnerb2000> the thing is it works on my pc r
#700 [19:16] <nadnerb2000> and im sat next to him
#701 [19:16] <nadnerb2000> so
#702 [19:16] <nadnerb2000> who knows
#703 [19:18] * Bigmilky101 [webchat@67.9.183.251] has joined #minecrafthelp
#704 [19:19] <Bigmilky101> So, I am having a crash issue on launch
#705 [19:19] <Bigmilky101> I got sent here with my dxdiag to hopefully get some help
#706 [19:19] <Bigmilky101> https://paste.ubuntu.com/p/hyQsgrSvQw/
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#712 [19:28] <Andrew2> i have this error io netty channel abstractchannel annotatedconnectexception connection timed out
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#715 [19:48] <Andrew2> henlo? Anybody there?
#716 [19:51] * Ayden [webchat@c-68-39-172-165.hsd1.in.comcast.net] has joined #minecrafthelp
#717 [19:51] <Ayden> https://paste.ubuntu.com/p/hJzXtrfDDx/ I cant launch Minecraft
#718 [19:56] * Bigmilky101 [webchat@67.9.183.251] has joined #minecrafthelp
#719 [19:56] * Katy [webchat@c-73-48-238-148.hsd1.ca.comcast.net] has joined #minecrafthelp
#720 [19:58] <Katy> Hi I'm having trouble launching the game. I'll click play in the launch menu then it'll take me into the next screen but it'll load halfway then crash
#721 [19:58] <Bigmilky101> Katy have you tried opening your task manager and trying to close it that way? I saw something about that working while researching my issue
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#723 [20:00] <Bigmilky101> Im crashing on launch if someone could look over my dxdiag and give me some help? https://paste.ubuntu.com/p/hyQsgrSvQw/
#724 [20:00] * j1 [webchat@97e63f69.skybroadband.com] has joined #minecrafthelp
#725 [20:00] <j1> hello?
#726 [20:01] <j1> how do I refund this game
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#735 [20:09] <brandon> hey i have a problem quite often where anytime i try to go into minecraft multiplayer it always says failed to login authentication servers are down for maitnence please fix this thank you
#736 [20:14] <brandon> and of course you left
#737 [20:15] * Machow [webchat@n175-32-95-100.meb1.vic.optusnet.com.au] has joined #minecrafthelp
#738 [20:17] <brandon> hey i have a problem quite often where anytime i try to go into minecraft multiplayer it always says failed to login authentication servers are down for maitnence please fix this thank you
#739 [20:18] <brandon> is anyone here
#740 [20:18] <brandon> and can people stop leaving
#741 [20:21] <Bigmilky101> I think where it is getting towards night we are going to have less people to respond
#742 [20:21] <Bigmilky101> I have been here for awhile with no response, just be patient
#743 [20:22] <brandon> i dont see any msgs from u
#744 [20:24] <Machow> Hey, I bought minecraft 3 days ago and was able to login on my laptop, but i cant login on my main computer. I bought the game on my laptop, because it somehow failed to buy the game on my main computer. I've waited a day before logging in, just in case it was that I had too many attempts but that didn't work. The error still shows 'invalid email o
#745 [20:24] <Machow> r password' and i've reset my password multiple times already so its definetly not an actual issue of an invalid password or email.
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#747 [20:27] <tolan> how can i refund minecraft java
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#750 [20:39] <Bigmilky101> I would kill for some help though.
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#752 [20:44] * xXxMich [webchat@137.28.231.124] has joined #minecrafthelp
#753 [20:45] <xXxMich> Hi there, I deactivate my account once but I would like to use the same email address again. Is it possible?
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#758 [20:59] <marbles> every time I try to log in it says invalid email or password, even after attempting to reset, but my account works on other computers, just not mine
#759 [21:01] * audrey [webchat@24-230-195-157.tr.cgocable.ca] has joined #minecrafthelp
#760 [21:02] <audrey> i can't log into minecraft, it says "please check your configuration"
#761 [21:04] * philip [webchat@ip68-9-196-210.ri.ri.cox.net] has joined #minecrafthelp
#762 [21:05] <philip> I am unable to loginto minecraft.net I made an account, I was able to login on my phonr but not on my pc, on any web browser
#763 [21:07] * trell [webchat@173-28-189-246.client.mchsi.com] has joined #minecrafthelp
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#765 [21:08] <ari> i have a pre 2012 minecraft account
#766 [21:08] <ari> that has been converted to mojang
#767 [21:08] <ari> but does not say i own the game
#768 [21:08] <ari> despite me once having it
#769 [21:09] <philip> If i buy java through my phone can i login onto my pc if i download it?
#770 [21:09] <trell> Im having trouble with my mouse. I have to triple click things instead of single or double clicking and its not quite working how it should
#771 [21:09] <philip> as i won't let me but on my computer
#772 [21:09] <trell> Also my mouse cursor is appearing when it usually doesnt
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#779 [21:32] <diaa> I cannot access my Minecraft account
#780 [21:32] <diaa> hi
#781 [21:34] <diaa> hey
#782 [21:34] <diaa> hi
#783 [21:34] <diaa> hi
#784 [21:34] <diaa> hi
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#786 [21:54] <Uterleader> olvide my contraseña y cuando quiero que me manden el mail para recuperarla nunca llega
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#791 [22:11] <Jp> Hello we cannot login getting error license error we have internet connection and gave tried robot the device
#792 [22:14] <Gulag> I'm not sure if you can help me but I purchased a Minecraft: Java Edition gift card two days ago and I set up my account on the account.mojang.com website and I downloaded the launcher. But ever since I have not been able to log into the Minecraft.net website or the game itself. As I said, this has been happening for two days now, and every time I
#793 [22:14] <Gulag> click the login button on the website it acts as if I haven't even pressed it. While when I try to log into the game it says wrong email address or password. I know my details are correct and I have changed my password, uninstalled my VPN and restarted my computer twice. Any help is greatly appreciated.
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#797 [22:19] <Gulag> Can anybody help me with my problem?
#798 [22:21] <Gulag> I can't login to minecraft and I know my details are correct.
#799 [22:22] <GreyVulpine> Able to log into mojang.com ?
#800 [22:24] <Gulag> Yes I am unable to log into the website and the game. Whenever I click on the login button on the website it acts as if I haven't even pressed it. While on the game when I try to log in it says email address or password incorrect. I know my details are correct, though and I have changed my password twice.
#801 [22:25] <GreyVulpine> ??> Gulag tools/hjt
#802 [22:25] <Mightyena> Gulag: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#803 [22:25] <Mightyena> Gulag: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#805 [22:25] <Gulag> Unfortunately I am on a Mac, so when I download the file I can't open it.
#806 [22:27] <GreyVulpine> https://www.imore.com/how-edit-your-macs-hosts-file-and-why-you-would-want#how-to-edit-the-hosts-file
#807 [22:27] <GreyVulpine> Follow the first 4-6 steps. tell me what you have in that file
#808 [22:27] <Bannable> I am trying to launch my Minecraft server but it will not work. It was working previously, but I reinstalled windows, which seemed to have caused the issue. I am unable to launch the server because it gets stuck on preparing spawn area 0%. It eventually goes through that (about 3 minutes) and is extremely laggy. If anyone joins, it crashes the serv
#809 [22:27] <Bannable> er with error Exception in server tick loop. If I try and launch it with more ram, it does not work either, the command prompt opens and closes immediately. I have tried doing this with fresh servers and have tried reinstalling windows.
#810 [22:31] <Bannable> It also gives JavaStackOverflow to people who are kicked when about 3 people join and the server crashes
#811 [22:35] <Gulag> What is the administrator password?
#812 [22:36] <Gulag> Is it just the password to the computer itself?
#813 [22:36] <GreyVulpine> Yes
#814 [22:36] <Gulag> Ok
#815 [22:37] <Gulag> So I am now in the Nano text editor.
#816 [22:38] <GreyVulpine> Open up the hosts file
#817 [22:39] <Gulag> I think I am in the hosts file. It says at the top of the screen File: /etc/hosts
#818 [22:40] <GreyVulpine> Alright. What's in the file?
#819 [22:41] <Gulag> I can copy and past it here
#820 [22:42] <GreyVulpine> Is it more than a couple lines?
#821 [22:42] <Gulag> Around 9 lines of text, I suppose
#822 [22:43] <GreyVulpine> Copy it to http://paste.ubuntu.com -- post it and copy the link to it here
#823 [22:44] <Gulag> https://paste.ubuntu.com/p/ZWXzyqDNGK/
#824 [22:44] <GreyVulpine> Right. See lines 12 and 13?
#825 [22:44] <GreyVulpine> 35.156.90.191 sessionserver.mojang.com
#826 [22:44] <GreyVulpine> 35.156.90.191 authserver.mojang.com
#827 [22:45] <Gulag> Yes I see them
#828 [22:45] <Gulag> What do they mean?
#829 [22:46] <GreyVulpine> In short. Somebody with access to that computer has set it up to play minecraft without paying for it. Those third-party minecraft launchers point to a third-party authentication server, so you can log in with pirated/compromised minecraft accounts
#830 [22:46] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. (Ping timeout: 204 seconds)
#831 [22:46] <GreyVulpine> This is why you can't log into mojang's official server with your correct login.
#832 [22:47] <Gulag> Can I fix it?
#833 [22:47] <GreyVulpine> Remove both of those lines. Save the file with Ctrl+O
#834 [22:47] <GreyVulpine> Exit the file with Ctrl-X
#835 [22:47] <GreyVulpine> Do the next step on the website by doing the DNS flush with...
#836 [22:47] <GreyVulpine> sudo killall -HUP mDNSResponder
#837 [22:48] <GreyVulpine> This will then allow you to log in as normal to the launcher and website. Log into the website and change your password. Then try the launcher
#838 [22:49] <Gulag> How do I remove the lines?
#839 [22:50] <GreyVulpine> Just move the cursor with the arrow keys
#840 [22:52] <Gulag> I am pressing Ctrl-X but it does nothing
#841 [22:53] <Gulag> To exit the file
#842 [22:54] <GreyVulpine> That's what the website says to do.
#843 [22:54] <GreyVulpine> How about F2?
#844 [22:59] <Gulag> I clicked Ctrl-O and this is what it shows
#845 [22:59] <Gulag> Hang on
#846 [23:00] <Gulag> https://paste.ubuntu.com/p/bBqyM28zRR/
#847 [23:00] <Gulag> Thats what it shows, should choose any of them?
#848 [23:02] <GreyVulpine> Wait.. are you pressing on Ctrl+O with your mouse, or using your keyboard?
#849 [23:02] <Gulag> Keyboard
#850 [23:03] <GreyVulpine> Hrm.
#851 [23:04] <GreyVulpine> Every website says Ctrl+O saves the file...
#852 [23:04] <GreyVulpine> And Ctrl+X exits..
#853 [23:04] <Gulag> Let me try some more
#854 [23:13] <Gulag> Ok I think I did it, do I check if it worked by going back into the host file?
#855 [23:13] <GreyVulpine> Sure
#856 [23:14] <Gulag> It worked! Ok I will go along with the rest of the steps.
#857 [23:17] <Gulag> Ok I have done entered sudo killall -HUP mDNSResponder, can I try to log into minecraft again?
#858 [23:17] <Gulag> Or is there something else I should do first?
#859 [23:19] <GreyVulpine> Log into the website. Change your password
#860 [23:19] <GreyVulpine> then try the launcher
#861 [23:20] * n30n_grav3stones [webchat@242.22.70.115.static.exetel.com.au] has joined #minecrafthelp
#862 [23:20] <n30n_grav3stones> Hi, so I just got my minecraft account and it isnt letting me log in
#863 [23:20] <Gulag> Ok
#864 [23:21] <n30n_grav3stones> I have the correct password and email and it keeps coming up with invalid email or password
#865 [23:22] <n30n_grav3stones> it doesnt let me log into anything not even the minecraft site
#866 [23:25] <Gulag> OH MY GOODNESS!! THANK YOU SO MUCH GreyVulpine!!! It works now!!! Thank you so much for helping me!!!!
#867 [23:25] <Gulag> I can't thank you enough!
#868 [23:28] <Gulag> Than you GreyVulpine!
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#870 [23:33] * jack [webchat@ool-182df22b.dyn.optonline.net] has joined #minecrafthelp
#871 [23:33] <jack> refund
#872 [23:34] <jack> would i be able to get a refund
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#876 [23:37] * Jack is now known as Guest71771
#877 [23:37] <Guest71771> I would like a refund for minecraft