#1 [00:04] * Sandy [webchat@71.70.24.159] has joined #minecrafthelp
#2 [00:05] <Sandy> I would like a refund on the minecraft app. It does not work!
#3 [00:05] * jonas [webchat@cm-46.212.223.76.getinternet.no] has quit. (Quit: webchat.esper.net)
#4 [00:07] <Sandy> GPA.3303-2769-3962-23827
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#6 [00:32] * Ok [webchat@202.144.176.240] has joined #minecrafthelp
#7 [00:33] <Ok> how to fix io.netty.channel.AbstactChannel$AnnotatedConnectException
#8 [00:52] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
#9 [02:25] <Chaen> Wondering the same thing as Ok
#10 [02:31] * Ok [webchat@202.144.176.240] has quit. (Quit: webchat.esper.net)
#11 [02:40] * StrangerUndead [webchat@108-72-74-226.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#12 [02:41] <StrangerUndead> So
#13 [02:41] <StrangerUndead> Im stuck on the mojang screen
#14 [02:41] <StrangerUndead> It gets about 75% done
#15 [02:41] <StrangerUndead> Then just
#16 [02:41] <StrangerUndead> Stops
#17 [02:47] * Tinsify [webchat@ip70-177-17-204.mc.at.cox.net] has quit. (Quit: webchat.esper.net)
#18 [03:29] * DeDuistereRobot [webchat@77.111.247.77] has joined #minecrafthelp
#19 [03:31] <DeDuistereRobot> my Minecraft always crashes when I try to open it on my second display, however I do not have this problem when I play on my laptop monitor.
#20 [03:55] * Panagiotis [webchat@62-13-173.netrun.cytanet.com.cy] has joined #minecrafthelp
#21 [03:57] <Panagiotis> Hello I cant play online Minecraft because of how my Microsoft account is set up.How can I fix it?
#22 [03:58] * Panagiotis [webchat@62-13-173.netrun.cytanet.com.cy] has quit. (Client Quit)
#23 [03:59] * Panagiotis [webchat@62-13-173.netrun.cytanet.com.cy] has joined #minecrafthelp
#24 [04:00] <Panagiotis> Hello I cant play Minecraft online because of how my account is set up. How do I fix it?
#25 [04:21] * Master_Kilo [webchat@176.254.11.58] has joined #minecrafthelp
#26 [04:22] <Master_Kilo> I can't log in to my minecraft on my laptop but I can on my phone
#27 [04:23] <Master_Kilo> ??
#28 [04:24] * StrangerUndead [webchat@108-72-74-226.lightspeed.rcsntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#29 [04:33] * Panagiotis [webchat@62-13-173.netrun.cytanet.com.cy] has quit. (Quit: webchat.esper.net)
#30 [04:39] * kobe [webchat@cpc121726-barn9-2-0-cust665.17-1.cable.virginm.net] has joined #minecrafthelp
#31 [04:39] <kobe> hey when i try to click log in on the minecraft website nothing happens at all
#32 [04:41] <kobe> ive just bought the account of a friend but it wont do anything when i log in my friend tried it on his pc and it all worked fine i dont have a vpn and i have tried to disable adblocker but still nothing please help
#33 [04:46] * StrangerUndead [webchat@108-72-74-226.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#34 [04:53] <kobe> just wanna play tbh lol
#35 [05:44] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#36 [06:48] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#37 [07:04] * Mimcus [webchat@user-5-173-48-137.play-internet.pl] has joined #minecrafthelp
#38 [07:04] <Mimcus> Siema
#39 [07:04] * Mimcus [webchat@user-5-173-48-137.play-internet.pl] has quit. (Client Quit)
#40 [07:25] * playernew10 [webchat@27.59.57.246] has joined #minecrafthelp
#41 [07:28] <playernew10> I am not able to start the Game, it is showing this error GLFW error 65542 : WGL : The driver does not appear to support OpenGL.
#42 [07:35] * Rodriwwi [webchat@32.red-79-152-214.dynamicip.rima-tde.net] has joined #minecrafthelp
#43 [07:36] <playernew10> I am not able to start the Game, it is showing this error GLFW error 65542 : WGL : The driver does not appear to support OpenGL.
#44 [07:37] <Rodriwwi> Hey! I have created a minecraft server on Hamachi an when trying to log in an error appears “io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information”, that error also appears to many friends of mine. Anyone knows how to solve this?
#45 [07:38] * playernew10 [webchat@27.59.57.246] has quit. (Quit: webchat.esper.net)
#46 [07:38] * Kevin6 [webchat@84-25-186-18.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#47 [07:40] <Kevin6> .
#48 [07:41] * TechaNinja [webchat@120.17.42.149] has joined #minecrafthelp
#49 [07:41] <TechaNinja> I wonder if anyone can actually help me here lol or prob not
#50 [07:44] <Kevin6> Hey everyone, I have recently bought minecraft: java edition. I am able to login to the mojang account page, but whenever i try to login to the minecraft launcher it gives the "invalid username or password" error. I tried everything to login, even waiting for a week to try again, changeing passwords etc... To be clear, i can still easily login to t
#51 [07:44] <Kevin6> he mojang page. Has anyone else had this issue?
#52 [07:47] * TechaNinja [webchat@120.17.42.149] has quit. (Quit: webchat.esper.net)
#53 [08:09] <Kevin6> okay, thanks anyway
#54 [08:39] * customer [webchat@dynggepcrak-173-129-66-105.inwitelecom.net] has joined #minecrafthelp
#55 [08:39] <customer> hello?
#56 [08:43] * customer [webchat@dynggepcrak-173-129-66-105.inwitelecom.net] has quit. (Client Quit)
#57 [09:27] * DrPraxco [webchat@i5E8666F4.versanet.de] has joined #minecrafthelp
#58 [09:29] <DrPraxco> Hello I have a problem. I have not been able to log in to minecraft for a week no matter what I do. Mojang does not work in the launcher and minecraft.net. I have already written the support and I am told that it will be written back now 1 week ago and nothing happened if I want to log in to minecraft.net nothing happens, nothing wrong
#59 [09:52] * Tadswat [webchat@cpe-66-108-229-110.nyc.res.rr.com] has joined #minecrafthelp
#60 [09:52] <Tadswat> I have trouble with migrating my account. My last login was 2 years ago and I forgot my username
#61 [10:06] * Lildirt [~Lildirt@mail.lildirt.com] has quit. (Ping timeout: 190 seconds)
#62 [10:16] * MINHECTOR [webchat@static.186.42.0.81.ibercom.com] has joined #minecrafthelp
#63 [10:18] <MINHECTOR> Hello,my minecraft account has been inactive for a few years and I can't make it because my email is deleted for inactivity.
#64 [10:31] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#65 [10:47] * GladiatorNitro [webchat@37.30.55.195.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#66 [10:50] <GladiatorNitro> Hello, I forgot what e-mail i used for my minecraft account, I only know username and password. I would like to connect my account to a new e-mail, so I could log in.
#67 [10:50] <webrosc> ??> GladiatorNitro account/forgot-email
#68 [10:50] <Mightyena> GladiatorNitro: If you forgot the email address you used to register, try all your emails at https://my.minecraft.net/en-us/password/forgot/ . The one that receives a confirmation email from Mojang will be the one you should use to log in.
#69 [10:52] <GladiatorNitro> Well the point is that I dont remember any of my previous e-mails.
#70 [10:52] <webrosc> contact Mojang with your transaction id
#71 [10:52] <GladiatorNitro> alright
#72 [11:03] * Ethan [webchat@165.sub-174-230-0.myvzw.com] has joined #minecrafthelp
#73 [11:03] <Ethan> Guys help I cannot connect to a realm on 1.15.2
#74 [11:04] <Ethan> All I see is
#75 [11:04] <Ethan> https://help.mojang.com/customer/portal/emails/new?ref=footer
#76 [11:04] * Ethan [webchat@165.sub-174-230-0.myvzw.com] has quit. (Client Quit)
#77 [11:04] * Al [webchat@c-69-140-71-126.hsd1.md.comcast.net] has joined #minecrafthelp
#78 [11:04] <Al> Hello!
#79 [11:12] <Al> I am trying to connect to play with my son who is playing on his tablet on Minecraft. It's an android tablet. I connected to him on my iPad and was playing but can't figure it out for my mac desktop. I downloaded the java edition on my desktop but it would not let me log in. I tried the password reset but did not get the emails from them. It allowe
#80 [11:12] <Al> d me to start a new account with the same email so I did that and bought the java edition. I logged in but can't figure out how to connect again to my son. Thanks for the help!
#81 [11:12] <webrosc> Al, minecraft java can't cross play with the mobile/console version
#82 [11:13] <webrosc> see https://i.imgur.com/tuxfJwt.png
#83 [11:13] <Al> Dang! Can I get a refund?
#84 [11:14] <webrosc> ??> Al account/refund
#85 [11:14] <Mightyena> Al: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#86 [11:15] <Al> Thanks so much for getting back to me so quick! Very helpful
#87 [11:43] * retroded [webchat@94.7.17.70] has joined #minecrafthelp
#88 [11:45] <retroded> hello! i am experiencing flickering within the game, everything keeps disappearing and appearing, the screen also flashes colours. a video showing my problem: https://youtu.be/-NmKtlNkKcI (it is the same as the video, however quite a lot worse.) If anybody could suggest a fix to this problem, that'd be great! even if it is not related to minecraft
#89 [11:45] <retroded> or the game files.
#90 [11:46] * soka [webchat@lfbn-idf3-1-751-129.w86-252.abo.wanadoo.fr] has joined #minecrafthelp
#91 [11:48] <soka> hi my friends had minecraft and give it to me because it didn't use it and it was on windos and me on mac
#92 [11:48] <soka> I am France
#93 [11:49] <soka> and when i try to connect its me but error its does not have the good mount of pass or email address
#94 [11:50] <soka> I use google translation
#95 [11:56] * retroded [webchat@94.7.17.70] has quit. (Quit: webchat.esper.net)
#96 [12:03] * soka [webchat@lfbn-idf3-1-751-129.w86-252.abo.wanadoo.fr] has joined #minecrafthelp
#97 [12:03] * soka [webchat@lfbn-idf3-1-751-129.w86-252.abo.wanadoo.fr] has quit. (Client Quit)
#98 [12:17] * daniel0 [webchat@CPE00fc8d516ad3-CM00fc8d516ad0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#99 [12:17] <daniel0> hello im trying to get a security question reset email but evey time i request one i never recieve it
#100 [12:18] * isaiah_ [webchat@99-85-40-242.lightspeed.gnvlsc.sbcglobal.net] has joined #minecrafthelp
#101 [12:18] <webrosc> ??> daniel0 account/email-missing
#102 [12:18] <Mightyena> daniel0: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#103 [12:18] <Mightyena> daniel0: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#104 [12:18] <Mightyena> daniel0: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#105 [12:18] * daniel0 [webchat@CPE00fc8d516ad3-CM00fc8d516ad0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#106 [12:20] <isaiah_> I have been trying to log into minecraft for about a hour so far so i could get on the technic launcher. i still havent been able to login annd would like some help. thanks
#107 [12:20] <webrosc> ??> isaiah_ tools/hjt
#108 [12:20] <Mightyena> isaiah_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#109 [12:20] <Mightyena> isaiah_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#110 [12:22] * daniel5 [webchat@CPE00fc8d516ad3-CM00fc8d516ad0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#111 [12:22] <daniel5> hi i got the email to reset my security questions but when I clicked the link you guys sent me it brought me back to the questions that im trying to reset
#112 [12:23] <webrosc> <Mightyena> daniel0: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#113 [12:23] <webrosc> <Mightyena> daniel0: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#114 [12:23] <webrosc> <Mightyena> daniel0: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#115 [12:23] <webrosc> daniel5, same as you were told a few minutes ago
#116 [12:23] <daniel5> no its a a different issue now
#117 [12:24] <daniel5> i recieved the email
#118 [12:24] <webrosc> then do as the eamil says
#119 [12:24] <daniel5> but when i clicked the link to reset security questions it brought me to my old questions and asked me to enter them
#120 [12:24] <daniel5> and im trying to reset them
#121 [12:24] <webrosc> also do not we are not Mojang
#122 [12:24] <webrosc> note*
#123 [12:24] <daniel5> does mojang have a number i can call them at?
#124 [12:24] <webrosc> no
#125 [12:25] <daniel5> so i must send an email?
#126 [12:25] <webrosc> help.mojang.com ha all their help guides and contact form
#127 [12:25] <daniel5> thanks
#128 [12:30] * Drew [webchat@cpe-45-36-40-105.triad.res.rr.com] has joined #minecrafthelp
#129 [12:32] <Drew> Hello, i am currently trying to recover an old minecraft account from when i was younger and ive gotten to the account migration page after resetting my password. I cannot remember my username and i was wondering if there was any way to fix that problem because i can't seem to find any help on how to find my old username. Is it just a lost cause or
#130 [12:32] <Drew> should i keep trying?
#131 [12:33] <webrosc> if you keep trying and failing to guess you will lock yourself out, contact Mojang with your transaction id as proof of purchase and they can migrate the account for you
#132 [12:33] * beau [webchat@wsip-72-210-9-133.ph.ph.cox.net] has joined #minecrafthelp
#133 [12:35] <beau> hello i have previously purchased minecraft in 2011. I am unable to access the game. password recovery/acount transfer is not working when i enter my user name and password. transaction number is 477113845 user name beaubandura. and email beaubandura@yahoo.com.
#134 [12:37] <webrosc> beau, this chat is NOT mojang owned/run and we can not fix account issues, and you should NOT post your transaction id to anyone but mojang as it is your private proof of ownership
#135 [12:37] * Drew [webchat@cpe-45-36-40-105.triad.res.rr.com] has quit. (Quit: webchat.esper.net)
#136 [12:38] * Chaen [webchat@c-24-9-16-146.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#137 [12:39] <beau> will shoot....
#138 [12:39] <beau> well thats great
#139 [12:45] <isaiah_> I Have forgot my email which i used to register and my password
#140 [12:46] <webrosc> ??> isaiah_ account/forgot-email
#141 [12:46] <Mightyena> isaiah_: If you forgot the email address you used to register, try all your emails at https://my.minecraft.net/en-us/password/forgot/ . The one that receives a confirmation email from Mojang will be the one you should use to log in.
#142 [12:47] <isaiah_> but i dont know the password for any of them
#143 [12:48] <isaiah_> So how am i supposed to check them for a confirmation email
#144 [12:48] <webrosc> so you don't know what email you used, and ontop of that you don't know the password for your emails?
#145 [12:48] * isaiah_ [webchat@99-85-40-242.lightspeed.gnvlsc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#146 [12:49] * Twyn_ [webchat@191.177.181.125] has joined #minecrafthelp
#147 [12:49] <Twyn_> hi
#148 [12:49] <Twyn_> On a multiplayer server I recently changed my skin, however it does not appear I appear as Steve or Alex. Others can see my skin just fine but I can't see it and everyone else also appears and Alex or Steve. I do not understand why this is happening and it needs to be fixed. I have restarted my game many times and closed it reopened it etc. I have
#149 [12:49] <Twyn_> searched it everywhere and have gotten no luck. My old skin worked but when I updated it, it stopped working first showing a broken skin (black and white blocks everywhere) and then I became Alex (but I use the steve format not alex). Please help me.
#150 [12:49] <webrosc> ??> Twyn_ av/adwcleaner
#151 [12:49] <Mightyena> Twyn_: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#152 [12:49] <Mightyena> Twyn_: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#153 [12:50] <Twyn_> ok
#154 [12:50] <Twyn_> but my minecraft dont open
#155 [12:50] <Twyn_> when i click to open
#156 [12:51] <Twyn_> it just stays on the mojang screen
#157 [12:51] <webrosc> run adwcleaner
#158 [12:51] <Twyn_> i cant open my minecraft
#159 [12:51] <Twyn_> only this?
#160 [12:53] <Twyn_> maybe its the version of my java, or not?
#161 [12:53] <webrosc> again... run adwcleaner
#162 [12:53] <Twyn_> ok sorry
#163 [12:54] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#164 [12:54] <Logan> Any staff on?
#165 [12:55] <webrosc> by staff do you mean helpers who help here, or Mojang staff?
#166 [12:55] <Logan> Anyone IG if you can help
#167 [12:55] <Logan> i may need mojang dunno
#168 [12:55] <Logan> I have a Ryzen 7 3700x
#169 [12:55] <Logan> and minecraft will not load on it no matter what for some reason.
#170 [12:56] <Logan> It was giving me a crash error that i kept looking up but nothing had anything to do with it.
#171 [12:56] <Logan> So i decided to put in my 2500k into my pc to see if it would work.
#172 [12:56] <Logan> and it did
#173 [12:56] <Logan> meaning minecraft isn't being compatible with my 3700x
#174 [12:57] <webrosc> post the crash report via paste.ubuntu.com
#175 [12:57] <Logan> so i was hoping to get into contact with someone who can trouble shoot this with me.
#176 [12:57] <Logan> ok
#177 [12:57] <Logan> https://pastebin.com/PSH0VQpU
#178 [13:04] <Logan> Any idea?
#179 [13:12] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#180 [13:12] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#181 [13:12] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#182 [13:13] <Logan> Alright my helper left I guess
#183 [13:16] * Slime [webchat@41.233.74.124] has joined #minecrafthelp
#184 [13:18] <Slime> hello
#185 [13:22] * Slime [webchat@41.233.74.124] has quit. (Quit: webchat.esper.net)
#186 [13:34] * david_ [webchat@76-252-173-69.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#187 [13:35] <david_> i bought an account awhile ago and when i try to log in again it says doesnt existed
#188 [13:43] <Logan> GL getting support
#189 [13:43] <Logan> i've been here for an hour
#190 [13:43] <Logan> and the helper ditched me
#191 [13:44] <david_> really
#192 [13:44] <Logan> yeah.
#193 [13:44] <Logan> So when did you buy the account?
#194 [13:45] <david_> minecraft is a scam i bought the game a while ago but i stopped using it and i think they deleted my account bc it doesnt exist now
#195 [13:45] <webrosc> Logan, we are all vilunteers here, we help when we can/if we can
#196 [13:45] <webrosc> david_, contact Mojang
#197 [13:45] <david_> what the number
#198 [13:45] <Logan> Ik you answered me then left tho xD
#199 [13:46] <Logan> i've been sitting for an hour you could of at least said idk so i could leave or smth
#200 [13:46] <webrosc> ??> david_ mojang/email
#201 [13:46] <Mightyena> david_: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#202 [13:46] <Mightyena> david_: Note: Do NOT send more than one at a time.
#203 [13:46] <david_> i already did
#204 [13:46] <Logan> So webro how could i get into contact with a higher up etc because nobody has my problem it's one of a kind
#205 [13:47] <webrosc> then wait for them to reply
#206 [13:47] <david_> wow so you cant help us
#207 [13:47] <Logan> He can if he knows
#208 [13:47] <webrosc> Mojang don't do tech support, they deal with accounts
#209 [13:47] <Logan> he's a helper he can't find your acc he doesn't have have access to databases
#210 [13:47] <david_> so what can he do?
#211 [13:47] <webrosc> correct, this irc is community run, we are not linked to Mojang
#212 [13:48] <Logan> So you don't know what to do about my situation tho correct?
#213 [13:48] <Logan> i don't blame ya it's nearly impossible
#214 [13:48] <Logan> xD
#215 [13:48] <david_> i got the message back and they said they cant do nothing about it
#216 [13:49] * Pink_ET [webchat@84-55-88-199.customers.ownit.se] has joined #minecrafthelp
#217 [13:49] <david_> stupid ass game run by EU ppl
#218 [13:49] <Logan> you want an alt to play on?
#219 [13:50] <david_> can i play miniplex?
#220 [13:50] <webrosc> david_, you got an automated reply saying they can't do anything right now and to wait
#221 [13:50] <webrosc> Logan, this is not a place to give alts so don't attempt to
#222 [13:50] <Pink_ET> When I trued to launch minecraft all files got currupted and I had to delete every single one. How do I res install Minecraft agin?
#223 [13:51] <webrosc> Logan, put in your newer gpu, and the do a dxdiag log
#224 [13:51] <webrosc> ??> Logan win/dxdiag
#225 [13:51] <Mightyena> Logan: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#226 [13:51] <Logan> A newer GPU?????
#227 [13:51] <Logan> BRO
#228 [13:51] <Logan> 2070 super???
#229 [13:51] <Logan> it's not gpu
#230 [13:51] <webrosc> oh its a cpu, my bad
#231 [13:51] <Logan> yeah
#232 [13:51] <Logan> And my cpu
#233 [13:51] <Logan> is newest gen
#234 [13:51] <webrosc> so many different codes for them
#235 [13:51] <Logan> 3700x
#236 [13:51] <Logan> 2000 dollar rig
#237 [13:52] <Pink_ET> All my files got currupted, How do I re install minecraft?
#238 [13:52] <webrosc> well the log points at java, have you done a complete remove and reinstall of java?
#239 [13:52] <Logan> Of course,
#240 [13:52] <Logan> The thing is
#241 [13:52] <Pink_ET> .
#242 [13:52] <Logan> a put a 2500k into the rig
#243 [13:52] <Logan> and it booted fine
#244 [13:52] <Logan> ik there is something to do
#245 [13:52] <Logan> amd cpus
#246 [13:52] <Pink_ET> I don't think my messages are getting sent
#247 [13:52] <Logan> Pinet
#248 [13:52] <Logan> Pink
#249 [13:52] <Pink_ET> nope deff not
#250 [13:53] <Logan> Go to %appdata%
#251 [13:53] <webrosc> ??> Pink_ET win/reinst
#252 [13:53] <Mightyena> Pink_ET: You may need to reinstall the locally installed files that Minecraft puts into place.
#253 [13:53] <Mightyena> Pink_ET: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#254 [13:53] <Logan> nvm xD
#255 [13:53] <Pink_ET> Thnx
#256 [13:53] <Logan> So yeah that's why im at a loss for words because it's only with the 3700x
#257 [13:53] <Logan> and ik it's in perfect condition
#258 [13:53] <webrosc> Pink_ET, to reinstall the launcher its in programs and features in control panel
#259 [13:54] <Pink_ET> al right
#260 [13:54] <webrosc> Logan, honestly not sure, but i see you posted on the forum too, you'll likly get a reply there soon
#261 [13:54] <Pink_ET> Mightyena
#262 [13:54] <Pink_ET> wait nvm
#263 [13:54] <Logan> Yeah xD
#264 [13:54] <Logan> I hope so
#265 [13:54] <Logan> Thanks anyways man
#266 [13:54] <Logan> OH WAIT
#267 [13:54] <Logan> maybe'
#268 [13:55] <Pink_ET> Wait do I need to delete all files Mightyena
#269 [13:55] <Logan> When i do to devices
#270 [13:55] * Taylor [webchat@50-39-109-57.bvtn.or.frontiernet.net] has joined #minecrafthelp
#271 [13:55] <Logan> It says my PCI device and pci encription controller is like (Unknown)
#272 [13:55] <Taylor> I cannot log in to my account any more
#273 [13:56] <webrosc> Taylor, why not?
#274 [13:56] * david_ [webchat@76-252-173-69.lightspeed.rlghnc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#275 [13:56] <Pink_ET> webrosc
#276 [13:57] <webrosc> do what Mightyena said
#277 [13:57] <Pink_ET> Can you help me here? I went in to .minecraft fodler
#278 [13:57] <Pink_ET> folder
#279 [13:57] <Pink_ET> and I don't see any saves directory
#280 [13:57] <webrosc> then you have no saves
#281 [13:58] <Pink_ET> Does he / she emans the folder?
#282 [13:58] <webrosc> it, Mightyena is a bot
#283 [13:58] <Taylor> I have not used the log in for sometime but today I tried to access using my email and pw and it kept saying invalid email or pw. I also tried to reset pw but did not receive reset email
#284 [13:58] <Pink_ET> oh al right
#285 [13:58] <webrosc> you were told to delete all but the saves folder, that is so your saves are not deleted, if the folder does not exist you have no saves
#286 [13:59] <webrosc> Taylor, contact Mojang
#287 [13:59] <Pink_ET> Ok
#288 [13:59] <webrosc> ??> Taylor mojang/email
#289 [13:59] <Mightyena> Taylor: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#290 [13:59] <Mightyena> Taylor: Note: Do NOT send more than one at a time.
#291 [14:00] <Pink_ET> I think my PC might crash
#292 [14:00] <Taylor> Thank you. I will try the link to email them.
#293 [14:00] <Pink_ET> just cause I'm deleteing files
#294 [14:01] <webrosc> if your computer can't handle deleting files you may need to look into that rather than worrying about minecraft
#295 [14:01] <Logan> Yeah Lol
#296 [14:01] <Pink_ET> I use HDMI instead of Displayport so it makes my pc a lot slower
#297 [14:01] <Logan> That wouldn't change the speed?
#298 [14:02] <Pink_ET> Idk
#299 [14:02] <Pink_ET> Since I changed it just made it a lot slower
#300 [14:02] <Logan> it makes your refresh rate slower but not your pc speeds
#301 [14:02] <Logan> that only has to do with monitor
#302 [14:02] <Pink_ET> and resourcepacks folder does not want to get deleted
#303 [14:02] <Pink_ET> yeah my pc speeds
#304 [14:02] <Logan> Are you administrator of the pc?
#305 [14:02] <Pink_ET> yeah
#306 [14:03] <Logan> Do you have any process of minecraft opened?
#307 [14:03] <Pink_ET> webrosc Only folder files or text files too?
#308 [14:04] <Pink_ET> nope
#309 [14:04] <Pink_ET> Logan
#310 [14:04] <Pink_ET> only pvplounge launcher
#311 [14:04] <Logan> What does it say when you try to delete resource pack folder?
#312 [14:05] <Pink_ET> I have it on swedish but let me translate it in my small brain
#313 [14:05] <Pink_ET> "Close Map or file and try agin"
#314 [14:06] <Pink_ET> I guess I can just use "Asus Secure Delete"
#315 [14:06] <Pink_ET> is webrosc
#316 [14:07] <Pink_ET> here?
#317 [14:07] <Logan> dunno :/
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#321 [14:09] <dylan> I'm having the issue where it says you need to update your drivers but I did and it still didn't work. SO what do I do?
#322 [14:09] <webrosc> ??> dylan win/dxdiag
#323 [14:09] <Mightyena> dylan: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#324 [14:09] <Pink_ET> I think I will need to buy Minecraft agin.
#325 [14:10] <Pink_ET> When I tried opening Minecraft. It said: "Missing Files" or something in that way
#326 [14:11] <Pink_ET> Bruh, this is very frustrating.
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#328 [14:27] * Shahcar [webchat@93-173-232-58.bb.netvision.net.il] has joined #minecrafthelp
#329 [14:28] <Shahcar> Hi , unable to login to minecraft
#330 [14:28] <Shahcar> I have created an account with my email / password but the login fails
#331 [14:29] <Shahcar> How can I login to minecraft
#332 [14:36] * bi3l [webchat@186.220.198.129] has joined #minecrafthelp
#333 [14:41] * Pink_ET [webchat@84-55-88-199.customers.ownit.se] has quit. (Quit: webchat.esper.net)
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#336 [14:50] * juanidiaz [webchat@13-88-245-190.fibertel.com.ar] has joined #minecrafthelp
#337 [14:51] <juanidiaz> hello, i have a problem
#338 [14:51] <juanidiaz> When i was a child my dad bought me minecraft, but a few years ago i stop playing
#339 [14:52] <juanidiaz> and last year i wanted to play again
#340 [14:52] <juanidiaz> i was in a friend´s house, and i was trying to enter
#341 [14:52] <juanidiaz> i was able to do it
#342 [14:52] <juanidiaz> but now i cant remember the password
#343 [14:53] <juanidiaz> and also the e-mail i think so
#344 [14:53] <juanidiaz> my username was "juanidiaz"
#345 [14:53] <juanidiaz> and i know that because y had the launcher in my computer
#346 [14:53] <juanidiaz> but my launcher was the older one
#347 [15:01] <Altruistic_Sock> quick question, how can i fix the minecraft runtime environment error?
#348 [15:03] * slashin [webchat@cpe-72-227-142-34.nyc.res.rr.com] has joined #minecrafthelp
#349 [15:03] * kertisPL [webchat@89-64-36-21.dynamic.chello.pl] has joined #minecrafthelp
#350 [15:03] <kertisPL> hello
#351 [15:04] <slashin> hello uh im not sure what happened to my game but its not playing sound
#352 [15:04] <slashin> I checked settings and its supposed to b on
#353 [15:05] <kertisPL> I have problem because I bought minecraft premium and someone get on my account and delete my accaynt
#354 [15:05] <kertisPL> account*
#355 [15:08] * slashin [webchat@cpe-72-227-142-34.nyc.res.rr.com] has quit. (Client Quit)
#356 [15:09] <kertisPL> I don't want to buy game again because it's expensive
#357 [15:16] * Altruistic_Sock [webchat@cpe-172-72-40-176.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#358 [15:16] <kertisPL> can I get my game somehow back?
#359 [15:16] <kertisPL> can I get my game somehow back?
#360 [15:21] * juanidiaz [webchat@13-88-245-190.fibertel.com.ar] has left #minecrafthelp
#361 [15:22] * nicole4 [webchat@c-98-231-80-129.hsd1.fl.comcast.net] has joined #minecrafthelp
#362 [15:28] <nicole4> i bought a prepaid card at walmart for minecraft the back of the card said that included with the purchase was a download code for the windows 10 version but i tried going onto the windows 10 and inserting the redeem code and it said i had to go to another website and i went to minecraft.net where i created a mojang account and searched for he wind
#363 [15:28] <nicole4> ows 10 download which i didnt find so i went back to windows 10 and i tried again and it didnt work so i went to mojang again and put in the redeem code again to buy the java version to see if i can somehow switch it when i put it in and it said my code was already redeemed some how and i cant find where it went and i dont know what to do
#364 [15:41] * thomthom44 [webchat@CPEf0f2498c7803-CMf0f2498c7800.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#366 [15:44] * thomthom44 [webchat@CPEf0f2498c7803-CMf0f2498c7800.cpe.net.cable.rogers.com] has joined #minecrafthelp
#367 [15:47] <thomthom44> hello, I have no been able to login on my Mac, it says invalid password or email. Its been going on for more than a week, I have re downloaded the launcher from chrome, safari and Firefox, I uninstalled my VPN. my account works on other computer(Mac and Pc) just not mine. I change my password twice, waited 48 hours to try again, and still cant logi
#368 [15:47] <thomthom44> n.
#369 [15:49] * HjalteDansbo [webchat@185.118.180.107] has joined #minecrafthelp
#370 [15:50] <HjalteDansbo> I can't open my Minecraft since i've updated my nVidia graphics driver
#371 [15:51] * HjalteDansbo [webchat@185.118.180.107] has quit. (Client Quit)
#372 [15:58] * Logan [webchat@24.114.84.57] has joined #minecrafthelp
#373 [15:58] <Logan> Anyone on?
#374 [15:58] <Logan> aka staff/helpers?
#375 [16:00] * Raix478 [webchat@173-30-73-238.client.mchsi.com] has joined #minecrafthelp
#376 [16:01] <Raix478> okay, so, i have a minecraft account with security questions that i created in 2013 I think? so i tried to log in so i could change my skin, but i dont remember the answer to one of the questions. I cant find the apper i wrote it down on. and my email was shut down. Is there anyway i can just give two of the answers and still log in. I would realy
#377 [16:01] <Raix478> appreciate this.
#378 [16:02] <Logan> Raix contact Mojang for that.
#379 [16:03] <Raix478> ok i didnt know who to ask
#380 [16:03] <Raix478> thank you
#381 [16:04] * Pedro [webchat@201.17.94.244] has joined #minecrafthelp
#382 [16:04] <Pedro> Olá
#383 [16:04] <Pedro> Quero cancelar um pagamento do minecraft realms
#384 [16:04] <Pedro> Como faço?
#385 [16:05] <Pedro> Hi
#386 [16:13] * DylanMepstead [webchat@31.127.76.16] has joined #minecrafthelp
#387 [16:13] <DylanMepstead> hello im not recieving the password reset emails
#388 [16:21] * Raix478 [webchat@173-30-73-238.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#389 [16:22] * someguy [webchat@IGLD-84-229-249-123.inter.net.il] has joined #minecrafthelp
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#391 [16:27] * tefek [webchat@141-138-43-71.dsl.iskon.hr] has joined #minecrafthelp
#392 [16:27] <tefek> hey all, i've been having trouble connecting to friends server over minecraft, he hosted his own server and the friends we play with can connect normally, i'm the only one having issues
#393 [16:28] <tefek> error i get is: io.netty.channel.abstractchannel$annotatedconnectexception connection timed out
#394 [16:29] * ocean [webchat@c-24-16-27-199.hsd1.wa.comcast.net] has joined #minecrafthelp
#395 [16:31] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#396 [16:31] <ocean> Im getting <60fps on minecraft on a very highend system (ryzen 9 3900x at 4.3 ghz, 2080super, 32 gigs ddr4 ram). The game is unmodded and actually runs better with 4k texture packs.
#397 [16:31] <Logan> turn off vsync
#398 [16:31] <Logan> turn your fps to unlimited
#399 [16:32] <ocean> vsync is off and fps is already unlimited
#400 [16:32] <Logan> hmm
#401 [16:32] <Logan> how many HZ is your monitor?
#402 [16:32] <ocean> 144
#403 [16:32] <Logan> that's weird.
#404 [16:33] <ocean> I can post some screen shots if it would help
#405 [16:33] <Logan> Nah I was just trying to help since no staff are here lol\
#406 [16:34] <ocean> kk
#407 [16:34] <tefek> so, no idea on connection timed out thingie?
#408 [16:35] * Logan [webchat@24.114.84.57] has quit. (Quit: webchat.esper.net)
#409 [16:39] * SisiWolf [webchat@137-025-106-154.res.spectrum.com] has joined #minecrafthelp
#410 [16:40] <SisiWolf> Hello
#411 [16:41] <SisiWolf> I don't have access to the email I used to create my Minecraft account and I forgot the answers to my security questions, what do I do?
#412 [16:43] * ocean [webchat@c-24-16-27-199.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#413 [16:47] * tefek [webchat@141-138-43-71.dsl.iskon.hr] has quit. (Quit: webchat.esper.net)
#414 [16:55] * Istvan_Kiraly [webchat@54025066.dsl.pool.telekom.hu] has joined #minecrafthelp
#415 [16:57] <Istvan_Kiraly> Hello. My launcher set me offline, but i have internet. I tried so many "fix" but none worked at all. I tried re-install, delete "hosts" from system32 and different kinds. I deleted all program that mentioned on the list and restart my computer but that didn't worked it too. What else can i do right now?
#416 [17:06] * cameron [webchat@cpe-192-180-127-60.kya.res.rr.com] has joined #minecrafthelp
#417 [17:07] <cameron> Hello, I haven't been on Minecraft Java edition in multiple years. I have recently been trying to log back into my account but am having trouble locating my email address to sign in.
#418 [17:10] * dtherr [webchat@159-118-50-72.cpe.sparklight.net] has joined #minecrafthelp
#419 [17:10] <dtherr> I KNOW IM USING CORRECT PASSWORD but website tells me its invalid
#420 [17:11] <dtherr> i can get in the game but cant go to main website
#421 [17:13] * dtherr [webchat@159-118-50-72.cpe.sparklight.net] has quit. (Client Quit)
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#423 [17:15] * Melvin [webchat@173.170.155.225] has joined #minecrafthelp
#424 [17:16] <Melvin> Hello I can't remember my email to log in as i purchased minecraft premium a long time ago
#425 [17:18] * Melvin [webchat@173.170.155.225] has quit. (Client Quit)
#426 [17:23] * Almondmilk [webchat@d23-16-191-105.bchsia.telus.net] has joined #minecrafthelp
#427 [17:23] <Almondmilk> hello
#428 [17:24] <Almondmilk> im having a launcher issue
#429 [18:12] * JJJ [webchat@h24-49-161-76.almgnm.broadband.dynamic.tds.net] has joined #minecrafthelp
#430 [18:14] <JJJ> I already have minecraft window on my laptop but the mod that i am trying to play seems to be on java. do i have to buy java version or can my account be seen on both?
#431 [18:14] * JJJ [webchat@h24-49-161-76.almgnm.broadband.dynamic.tds.net] has quit. (Client Quit)
#432 [18:17] * nyk_ [webchat@host-173-252-52-152.public.eastlink.ca] has joined #minecrafthelp
#433 [18:17] <nyk_> hi I was wonder if on the java version can I cross play with xbox
#434 [18:18] <nyk_> because I was under the impression I could
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#436 [18:29] * dwdwdd [webchat@94-226-12-153.access.telenet.be] has joined #minecrafthelp
#437 [18:29] <dwdwdd> hello
#438 [18:30] <dwdwdd> emmh my minecraft keeps crashing
#439 [18:30] <dwdwdd> when i start it up its loading and when its past the half it says not responding
#440 [18:34] * dwdwdd [webchat@94-226-12-153.access.telenet.be] has quit. (Client Quit)
#441 [18:43] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has quit. (Ping timeout: 190 seconds)
#442 [18:48] * Galaxy_2Alex_ [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#443 [18:57] * Bobbie [webchat@67-3-44-115.dlth.qwest.net] has joined #minecrafthelp
#444 [18:57] <Bobbie> how can i get a refund from my purchase?
#445 [19:01] * josh6 [webchat@c-24-128-143-29.hsd1.mi.comcast.net] has joined #minecrafthelp
#446 [19:02] <josh6> Im not sure what email i used for my minecraft account but i remember the username, is there any way I can log in?
#447 [19:08] * Bobbie [webchat@67-3-44-115.dlth.qwest.net] has quit. (Quit: webchat.esper.net)
#448 [19:14] * nicole4 [webchat@c-98-231-80-129.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#449 [19:19] * kaywa [webchat@175.38.156.153] has joined #minecrafthelp
#450 [19:20] <kaywa> I cannot connect to a realm, it says io.netty.channel.abstractchannel$annotatedconnectexception
#451 [19:27] * name [webchat@host86-184-237-122.range86-184.btcentralplus.com] has joined #minecrafthelp
#452 [19:27] * Danie [webchat@71-17-208-203.prna.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#453 [19:27] * name is now known as Guest48256
#454 [19:28] <Guest48256> when i aim to join one certain server i recieve the error message "io.netty.channel.abstractchannel$annotatedconnectexception"
#455 [19:28] * sam [webchat@cpe-65-188-201-85.triad.res.rr.com] has joined #minecrafthelp
#456 [19:29] <Danie> Hey, I keep getting invalid email and password, Even though i know both are right
#457 [19:29] <sam> any one have news on servers
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#463 [19:38] <Nick5> i cant connect to my realm on java edition nor can anyone else join it, i closed the realm and reopened it and that didnt solve it, it will not let me switch worlds either, it just dosnt load, i would sit there for 5-10 minutes and nothing happened
#464 [19:42] * Saber [webchat@65.129.76.213] has joined #minecrafthelp
#465 [19:44] <Saber> hello, uhh my minecraft crashes everytime I launch it. I've tried reinstalling minecraft and java and no luck. My pc can run all of my other high end games so i don't understand why my minecraft crashes after it launches. If someone can help me that'd would be great/
#466 [19:45] * DanerWolf [webchat@201.97.28.203] has joined #minecrafthelp
#467 [19:45] <DanerWolf> Hello
#468 [19:46] <DanerWolf> I can't change the version
#469 [19:46] <Saber> your minecraft version? what happens when you try
#470 [19:46] * beto [webchat@186.5.80.192] has joined #minecrafthelp
#471 [19:47] <DanerWolf> I'm only available to play in 1.15.2 and I want to play in the 1.15.1 to play in a server
#472 [19:47] <beto> hey}
#473 [19:47] <beto> i have an error
#474 [19:47] <beto> i cant play
#475 [19:47] <beto> can you help me?
#476 [19:48] <beto> Its Error 65542
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#480 [19:51] * nick3 [webchat@67-61-67-61-244-124.cpe.sparklight.net] has joined #minecrafthelp
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#482 [19:53] * nick4 [webchat@c-68-45-202-225.hsd1.in.comcast.net] has joined #minecrafthelp
#483 [19:53] <nick3> is there an issue with connecting to a dedicated servers? its not letting me connect ust says error
#484 [19:53] <nick4> I'm having trouble connecting to my realm, but I havn't changed any settings on my wifi our computer concerning it, what should I do?
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#488 [19:56] <Antonio> So i'm trying to play with my friend but i have a macbooks bro and the other person has a windows 10 laptop
#489 [19:57] <Antonio> and idk how to create my own server or add them to the same server
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#492 [20:06] * kathryb [webchat@104-2-143-36.lightspeed.elpstx.sbcglobal.net] has joined #minecrafthelp
#493 [20:07] <kathryb> I can't launch the game. It tells me an unknown error has occurred and the game crashed
#494 [20:51] * ricky [webchat@c-73-153-11-193.hsd1.co.comcast.net] has joined #minecrafthelp
#495 [20:52] <ricky> When i try to log in it doesn't let me
#496 [20:53] <ricky> It says the account is already connected to the playstation network or something
#497 [21:00] * Jorge [webchat@47-35-60-84.dhcp.snlo.ca.charter.com] has joined #minecrafthelp
#498 [21:00] <Jorge> Cant connect to my realm
#499 [21:02] <Jorge> ;(
#500 [21:06] <Jorge> :((((((((
#501 [21:20] * hugo [webchat@120.155.71.49] has joined #minecrafthelp
#502 [21:21] <hugo> hi i have owned minecraft for about ten years and only in the last 3 days it says i do not own the game and can only play the demo
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#505 [21:37] * kathryb [webchat@104-2-143-36.lightspeed.elpstx.sbcglobal.net] has joined #minecrafthelp
#506 [21:38] <kathryb> i cannot launch the game it tells me that there was an unknown error and the game crashed
#507 [21:38] <kathryb> pls help
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#509 [21:45] * Saltydeadcat [webchat@99-48-52-157.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#510 [21:45] <Saltydeadcat> hello
#511 [21:45] <Saltydeadcat> Anyone is here
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#513 [21:48] * pineclick [webchat@190.163.116.113] has joined #minecrafthelp
#514 [21:49] <pineclick> Whenever i try to create a map, at 100% it stops, my pc freezes and i cannot do anything. I had this problem 5 months ago, i got it fixed here but now i forgot. I tryed giving exclusions to my ESET 32, help.
#515 [21:58] * hugo [webchat@120.155.71.49] has joined #minecrafthelp
#516 [21:59] <hugo> hi i am only able to play the demo mode of minecraft as it says i do not own the game after owning it for ten years
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#518 [22:11] * sam [webchat@cpe-65-188-201-85.triad.res.rr.com] has quit. (Quit: webchat.esper.net)
#519 [22:13] * cameron [webchat@71-92-217-138.static.mtpk.ca.charter.com] has joined #minecrafthelp
#520 [22:14] <cameron> Hi, I am trying to join my friends in their server but everytime I try and join it says unable to connect please help.
#521 [22:16] * cameron [webchat@71-92-217-138.static.mtpk.ca.charter.com] has quit. (Client Quit)
#522 [22:18] * Shadowslater [webchat@108-235-29-12.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#523 [22:21] <Shadowslater> So I am having an issue where my game crashes upon loading. I asked someone and they thought it was a crash in the VM frame. can anyone help me solve this? I can send the crash report below if needed.
#524 [22:23] * Attie [webchat@c-68-51-132-80.hsd1.mi.comcast.net] has joined #minecrafthelp
#525 [22:24] * nickname [webchat@96-41-75-99.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#526 [22:24] <nickname> is anyone here?
#527 [22:24] <Attie> I'm unable to log in through the Java launcher, It always asks me to make sure i am "Online" even though I am successfully connected to the internet. I bought a new realm and had an issue where the server was forced closed by remote host
#528 [22:25] <nickname> Strange. when I try to join java edition, it just says my email/password is incorrect.
#529 [22:26] <Attie> It keeps making me refresh to try and connect, i tried logging out and now i cant get back in at all because im not "online"
#530 [22:26] <nickname> Is there anybody from the MOjang support team that could help us with the issue?
#531 [22:26] <nickname> Mojang*
#532 [22:26] <Attie> just gotta wait for help
#533 [22:26] <nickname> ...ok.
#534 [22:26] * nickname [webchat@96-41-75-99.dhcp.mtpk.ca.charter.com] has quit. (Client Quit)
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#536 [22:31] * aaronlynch09 [webchat@c-73-255-84-33.hsd1.tx.comcast.net] has joined #minecrafthelp
#537 [22:31] <aaronlynch09> hello
#538 [22:31] <aaronlynch09> Hi I bought an account when I was probably 12 like 8 years ago. how can I get that account if I totally forgot it
#539 [22:34] * redqueen08191987 [webchat@097-094-000-044.res.spectrum.com] has joined #minecrafthelp
#540 [22:35] <redqueen08191987> how to fix Minecraft java edition launcher loading issue
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#542 [22:37] <redqueen08191987> the game freezes upon launching, 90% into loading up. then has to be forced to stop
#543 [22:52] * MeowCatzRule [webchat@cpe-107-15-255-59.nc.res.rr.com] has joined #minecrafthelp
#544 [22:53] <MeowCatzRule> Can anyone help me? im trying to recover my password
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#548 [23:12] * Barbara [webchat@075-132-131-239.res.spectrum.com] has joined #minecrafthelp
#549 [23:12] <FEZ> I don't have access to the email I originally signed up for
#550 [23:13] <Barbara> My game freezes and crashes at the mojang loading screen
#551 [23:13] <Barbara> like when i first boot it up
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#553 [23:16] <Sxilefer> d2b1fcc3882d4575934fb111f3085056
#554 [23:16] <Sxilefer> Hi everyone! May I ask about a technical issue I had recently on my computer. I can´t connect to Minecraft's multiplayer due to an error that happens when I try to join a server:
#555 [23:16] <Sxilefer> io.netty.abstractchannel$annotatedconnectexception connection timed out no further information
#556 [23:17] <Sxilefer> I tried everything. From reinstalling Minecraft and Java, to deactivate firewall and the Port/IP thing. The last one is not that logical in this case considering this not only happens in one server, but all of them (Not a LAN server issue). E.g. Hypixel .
#557 [23:17] <Sxilefer> Looking for every corner led me to the same point. I´ll be really glad if you, at least, try to help me on something. Thank you in advance.
#558 [23:18] <Barbara> im assuming you tried copying that and pasting it into google
#559 [23:19] <Barbara> From what I know I think that means the server is down Sxilefer
#560 [23:20] <Sxilefer> Hi Barbara!
#561 [23:20] <Sxilefer> But all of them?
#562 [23:21] <Barbara> Ah, I'll look into that.
#563 [23:21] <Sxilefer> Thank you
#564 [23:21] * Barbara [webchat@075-132-131-239.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#565 [23:24] <Sxilefer> One thing to clarify: The error starts to appear recently (since the last 2 weeks). This never happened before (Online worked perfectly)
#566 [23:26] * Barbara [webchat@075-132-131-239.res.spectrum.com] has joined #minecrafthelp
#567 [23:26] <Barbara> did you try adding an exception
#568 [23:27] * Barbara [webchat@075-132-131-239.res.spectrum.com] has quit. (Client Quit)
#569 [23:27] <Sxilefer> An exception? Where?
#570 [23:29] <Sxilefer> Oh, the Firewall
#571 [23:30] <Sxilefer> Well, "javaw" is on the exceptions list. Both private and public.
#572 [23:38] <Sxilefer> And "Minecraft Launcher"
#573 [23:38] * Sean [webchat@50-42-231-89.drr01.stbo.ga.frontiernet.net] has joined #minecrafthelp
#574 [23:39] <Sean> My minecraft launcher opens up and only shows a grey screen. I've deleted it and redownloaded it several times but it still doesn't work
#575 [23:40] <Sean> What should i do?
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