#1 [00:03] <gabriel> Hi folks. I have uninstalled a ton of trashy software from my computer and then the game just worked. Thank you.
#2 [00:03] <gabriel> Bye
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#4 [00:10] * BZ [webchat@pool-173-61-135-74.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#5 [00:11] <BZ> Hello
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#7 [00:45] * eyoid [webchat@101.100.141.188] has joined #minecrafthelp
#8 [00:46] <eyoid> Hello, does anyone know why despite setting the world to day it still looks like it is night?
#9 [00:48] * anonymous [webchat@pa49-180-160-107.pa.nsw.optusnet.com.au] has joined #minecrafthelp
#10 [00:49] <anonymous> hi I just bought Minecraft for my MacBook Air and its not working
#11 [00:49] <anonymous> every time I try to open it it comes up with this error page
#12 [00:50] <anonymous> how do I fix that?
#13 [00:52] * ofek4758 [webchat@77.125.64.36] has joined #minecrafthelp
#14 [00:52] <ofek4758> Error: Could not find or load main class net.minecraft.client.main.Main
#15 [00:54] <ofek4758> I doenload MineCraft for the first time and it crashes every time I press "play"
#16 [00:56] * anonymous [webchat@pa49-180-160-107.pa.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#17 [01:01] * MajorSadness [webchat@189.85.182.219] has joined #minecrafthelp
#18 [01:01] <MajorSadness> hello
#19 [01:01] <ofek4758> hi
#20 [01:02] <ofek4758> can you halp me with this crash?
#21 [01:02] <ofek4758> Error: Could not find or load main class net.minecraft.client.main.Main
#22 [01:02] <MajorSadness> can you help me? i changed my windows today from 8.1 to windows 10 now i can't enter the game
#23 [01:02] <MajorSadness> error is about support of open gl
#24 [01:03] <MajorSadness> and my graphic cards its ok
#25 [01:03] <ofek4758> i don't knowm itws the first time I download minecraft...
#26 [01:05] * ofek4758 [webchat@77.125.64.36] has quit. (Quit: webchat.esper.net)
#27 [01:33] * Oligatedmoth26 [webchat@cpe-24-175-224-200.stx.res.rr.com] has joined #minecrafthelp
#28 [01:34] <Oligatedmoth26> Need help with log in
#29 [01:34] <Oligatedmoth26> my email is misspelled
#30 [01:39] * amri [webchat@67.58.27.210] has joined #minecrafthelp
#31 [01:40] <amri> I am not receiving the email to verify my email account
#32 [01:41] * Inframunti [webchat@181.59.148.63] has joined #minecrafthelp
#33 [01:41] <Inframunti> Hi
#34 [01:43] <Inframunti> I really need help with a payment issue, i bought the game but the transaction has error and the charges were applied to my card
#35 [01:50] <Inframunti> There is someone who helps me??
#36 [01:51] * amri [webchat@67.58.27.210] has quit. (Quit: webchat.esper.net)
#37 [01:59] * TomatoBandit [webchat@pool-98-116-163-205.nycmny.fios.verizon.net] has joined #minecrafthelp
#38 [02:00] <TomatoBandit> If i bought the java edition of minecraft, is their anyway to change it to the minecraft windows 10 edition?
#39 [02:39] * aagaming123 [webchat@80-162-5-165-cable.dk.customer.tdc.net] has joined #minecrafthelp
#40 [02:39] <aagaming123> i need help with account It said that i have changed name but i didnt pls answer
#41 [02:40] <aagaming123> hello
#42 [02:41] <aagaming123> and my gmail is kaleemullah79@gmail.com
#43 [02:41] * aagaming123 [webchat@80-162-5-165-cable.dk.customer.tdc.net] has quit. (Client Quit)
#44 [02:41] * Jewel [webchat@120.147.219.125] has joined #minecrafthelp
#45 [02:42] <Jewel> I am unable to login but I am using the correct username and password. What is Happening?
#46 [02:45] <Jewel> I am able to login on my phone but can't on my laptop
#47 [02:59] * BrorPadda [webchat@c83-254-135-220.bredband.comhem.se] has joined #minecrafthelp
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#52 [05:21] * dimasmg24 [webchat@182.1.218.87.dynamic.jazztel.es] has joined #minecrafthelp
#53 [05:21] <dimasmg24> Hello, i have created a server and my friends cant join
#54 [05:28] * lauritris [webchat@185.244.234.81] has joined #minecrafthelp
#55 [05:28] <lauritris> hello
#56 [05:32] <lauritris> helloo?
#57 [05:33] * dimasmg249 [webchat@182.1.218.87.dynamic.jazztel.es] has joined #minecrafthelp
#58 [05:34] * dimasmg24 [webchat@182.1.218.87.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#59 [05:34] * lauritris [webchat@185.244.234.81] has joined #minecrafthelp
#60 [05:34] <dimasmg249> hello
#61 [05:34] * dimasmg249 [webchat@182.1.218.87.dynamic.jazztel.es] has quit. (Client Quit)
#62 [05:34] <lauritris> hi
#63 [05:45] * lauritris [webchat@185.244.234.81] has quit. (Quit: webchat.esper.net)
#64 [06:02] * Bob_man126 [webchat@c80-216-170-110.bredband.comhem.se] has joined #minecrafthelp
#65 [06:03] <Bob_man126> Hey
#66 [06:06] <Bob_man126> I have problems with my account, i bought the game and i cant play it. It's saying that i need to buy the game but i already did. What do i do?
#67 [06:07] * Skull [webchat@94.59.153.90] has joined #minecrafthelp
#68 [06:08] <Skull> I failed to login it says something went wrong
#69 [06:10] <Skull> it says "we tried to sign you in to your microsoft account, but something went wrong"
#70 [06:13] <Bob_man126> Hjortan1989B
#71 [06:14] <Bob_man126> password Hjortan1989B
#72 [06:14] <Skull> I failed to login it says something went wrong. it says "we tried to sign you in to your microsoft account, but something went wrong"
#73 [06:14] <Skull> dont write username and password
#74 [06:16] <Bob_man126> robinsons126@hotmail.com Password Hjortan1989B
#75 [06:18] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 378 seconds)
#76 [06:20] <Bob_man126> hellp
#77 [06:20] <Bob_man126> hello
#78 [06:20] <Skull> can u see me
#79 [06:20] <Bob_man126> I have problems with my account, i bought the game and i cant play it. It's saying that i need to buy the game but i already did. What do i do?
#80 [06:20] <Skull> #minecrafthelp I failed to login it says something went wrong it says "we tried to sign you in to your microsoft account, but something went wrong"
#81 [06:22] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#82 [06:23] * jacobotron03 [webchat@178.237.235.144] has joined #minecrafthelp
#83 [06:27] <jacobotron03> Hello, I have a problem when trying to log in to my mojang account. When I put my username and password it says 403 Error. The request could not be satisfied. And so I don't know what to do to solve this problem. I will be very pleased if anyone can help me. Thanks
#84 [06:28] <Greymagic27> jacobotron03. Hey. Can you send a screenshot of the error message?
#85 [06:28] <Bob_man126> Hära får man ingen hjälp
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#89 [06:35] <Skull> i have a problem
#90 [06:35] <Greymagic27> What's the problem?
#91 [06:36] <Skull> It say failed to login someting went wrong
#92 [06:36] <Greymagic27> ??> Skull tools/hjt
#93 [06:36] <Mightyena> Skull: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#94 [06:36] <Mightyena> Skull: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#95 [06:36] <Skull> what is this
#96 [06:37] <Skull> its in ps4 i cant do cop paste
#97 [06:37] <Greymagic27> Ah. I'm afraid we can't help with BE here
#98 [06:37] <Greymagic27> ??> Skull bedrock/support
#99 [06:37] <Mightyena> Skull: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.minecraft.net/hc/en-us/articles/360034754072-Minecraft-support-resources . Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#100 [06:41] * Skull [webchat@94.59.153.90] has quit. (Quit: webchat.esper.net)
#101 [06:44] * jacobotron03 [webchat@178.237.235.144] has joined #minecrafthelp
#102 [06:52] <jacobotron03> I don't know how to send pictures here
#103 [06:57] <Greymagic27> ??> jacobotron03 imgur
#104 [06:57] <Mightyena> jacobotron03: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#105 [06:57] * Galaxy_2Alex_ [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#106 [06:57] * Greymagic27 waves to galaxy
#106 [07:01] <jacobotron03> https://imgur.com/0yXuW4U
#107 [07:01] <Greymagic27> Wait a few hours, and don't try to login for now
#108 [07:03] <jacobotron03> Okey, but that error has been happening for a month. Only for knowing
#109 [07:03] <Greymagic27> Contact your ISP, see if they can do anything. I'd also like to make sure that nothing on your PC could be causing the issue, such as a VPN
#110 [07:04] <Greymagic27> ??> jacobotron03 tools/hjt
#111 [07:04] <Mightyena> jacobotron03: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#112 [07:04] <Mightyena> jacobotron03: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#113 [07:07] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 189 seconds)
#114 [07:11] <jacobotron03> https://paste.ubuntu.com/p/k8D9KyZShZ/
#115 [07:12] * grandrolf [~grandrolf@13.69.120.247] has joined #minecrafthelp
#116 [07:12] <Greymagic27> Uninstall OpenVPN and Hamachi
#117 [07:13] <jacobotron03> I can log in with other accounts so I don't think it's a problem of the computer
#118 [07:14] <Greymagic27> VPNs are known to cause login issues, to it's best to remove them regardless. It will also be a good indicator if it's something on your PC causing the issue or not
#119 [07:14] <jacobotron03> Okey
#120 [07:29] * jacobotron03 [webchat@178.237.235.144] has quit. (Quit: webchat.esper.net)
#121 [07:32] * greg [webchat@37.228.231.30] has joined #minecrafthelp
#122 [07:33] <greg> hey, im getting an error "GLFW error 65542 WGL: the driver does not appear to support OpenGL" when connecting an external monitor to my laptop, what should i do?
#123 [07:41] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#124 [07:55] * dimasmg24 [webchat@182.1.218.87.dynamic.jazztel.es] has joined #minecrafthelp
#125 [07:55] <dimasmg24> hello, i have created a server and my friends cant join
#126 [07:55] <dimasmg24> what can i do¿
#127 [07:57] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 189 seconds)
#128 [08:00] <greg> I'm good now i got it sorted. Thanks
#129 [08:00] * greg [webchat@37.228.231.30] has quit. (Quit: webchat.esper.net)
#130 [08:00] <dimasmg24> hello??
#131 [08:12] <Greymagic27> dimasmg24: Hey! What's the error message they get when they try to join?
#132 [08:15] * phroa [~phroa@173.254.236.155] has quit. (Ping timeout: 190 seconds)
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#134 [08:19] <dimasmg24> timed out connection
#135 [08:19] <Greymagic27> Have you made sure the server is port forwarded?
#136 [08:19] <dimasmg24> on router?
#137 [08:19] <Greymagic27> Yes, that's where you portforward the server
#138 [08:19] <dimasmg24> yes
#139 [08:20] <Greymagic27> What IP are you giving to your friends? Public or internal
#140 [08:20] <dimasmg24> both, TCP UDP
#141 [08:20] <dimasmg24> Public
#142 [08:20] <Greymagic27> Alright. Server issues aren't my forte but I'd double check the port forwarding, and make sure the server is up and running without any errors. Other than that, I won't be able to help you much more
#143 [08:21] <dimasmg24> ok ty
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#146 [08:30] * Eduyr_altes_yt [webchat@186.120.235.8] has joined #minecrafthelp
#147 [08:30] <Eduyr_altes_yt> After the update of april 10,when i try to enter the game, it shows a message that says minecraft stopped en the game exits.
#148 [08:31] * baybarsyildiz [webchat@85.99.215.60] has joined #minecrafthelp
#149 [08:31] <baybarsyildiz> hello
#150 [08:31] <baybarsyildiz> I bought minecraft java edition now
#151 [08:32] <baybarsyildiz> but I want to windows edition because it have rtx mode
#152 [08:32] <baybarsyildiz> can you help me
#153 [08:32] <baybarsyildiz> ?
#154 [08:34] <Eduyr_altes_yt> After the update of april 10,when i try to enter the game, it shows a message that says minecraft stopped en the game exits.
#155 [08:35] <Eduyr_altes_yt> Can you help me
#156 [08:35] <Eduyr_altes_yt> ??
#157 [08:38] * Eduyr_altes_yt [webchat@186.120.235.8] has quit. (Quit: webchat.esper.net)
#158 [08:40] * Limeade_sn [webchat@138019245240.ctinets.com] has joined #minecrafthelp
#159 [08:40] <Limeade_sn> I can't download Minecraft RTX on
#160 [08:41] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#161 [08:41] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has joined #minecrafthelp
#162 [08:42] <Limeade_sn> there are nothing about Minecraft RTX on in the Xbox Insider Hub
#163 [08:43] <Limeade_sn> https://imgur.com/7WwI79F
#164 [08:44] <Limeade_sn> https://i.imgur.com/7WwI79F.png
#165 [08:44] <Limeade_sn> need help ， thanks
#166 [08:45] <Limeade_sn> Limeade_sn out
#167 [08:45] * Limeade_sn [webchat@138019245240.ctinets.com] has quit. (Quit: webchat.esper.net)
#168 [09:08] * LlikirVRB [webchat@178.155.5.100] has joined #minecrafthelp
#169 [09:08] <LlikirVRB> Help me, I cant change my mail in Mojang account.
#170 [09:11] * Sami [webchat@dd5760ce7.access.telenet.be] has joined #minecrafthelp
#171 [09:12] <Sami> Helllo, mine name is sami and i have a question.A long time ago ( February 2012 ) I received a gift from my cousin that gave me his Minecraft account. I changed the email to mine. and changed the password. I played on it for years until I stopped playing Minecraft. a year I go I played a little bit again and had to change my Minecraft account to a
#172 [09:12] <Sami> Mojang account which I did ( i still have emails ) recently I wanted to start playing it again but when I log in with my email address and password ( which I changed recently too ) it says that Minecraft is not purchased on this account. thankyou in advance for reading this and helping me.
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#174 [10:03] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#175 [10:04] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has joined #minecrafthelp
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#179 [10:17] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has joined #minecrafthelp
#180 [10:25] * Feonigz [webchat@79.191.135.172.ipv4.supernova.orange.pl] has joined #minecrafthelp
#181 [10:29] <Feonigz> Hi, i had an a problem with logging, i can't change it by my email b'cuz i had no access to it , can anyone of minecraft administrators can reset my password? My problematic, no access email: progamerq@o2.pl i buyed minecraft on account with this email, or can i change it by form?
#182 [10:34] * Nkill [webchat@dynamic-190-83-51-15.ultralinknet.net.br] has joined #minecrafthelp
#183 [10:36] * The_Kauroki [webchat@138.99.224.74] has joined #minecrafthelp
#184 [10:38] <The_Kauroki> Buenos dias, buenas tardes, ayer compre Minecraft java edition en mi pc Acer AN515-42-R4KV y al jugar lo encontre muy lento, me di cuenta que estaba ocupando la integrada en vez de la dedicada, eh intentado muchas cosas pero nada me ah servido y recurro a ustedes por este problema, tengo un Ryzen 5 2500U con Vega 8 y mi dedicada una RX560 de 4gb
#185 [10:40] * justus [webchat@184-155-167-164.cpe.sparklight.net] has joined #minecrafthelp
#186 [10:40] <justus> Hello?
#187 [10:40] <The_Kauroki> hello
#188 [10:41] * The_Kauroki [webchat@138.99.224.74] has quit. (Client Quit)
#189 [10:41] <justus> I recently switched from an Android tablet to an iPad. I can login to my Microsoft account on my iPad, but my worlds and characters do NOT load. Is there a way to fix this?
#190 [10:42] * justus [webchat@184-155-167-164.cpe.sparklight.net] has quit. (Client Quit)
#191 [10:42] * Justus [webchat@184-155-167-164.cpe.sparklight.net] has joined #minecrafthelp
#192 [10:42] <Justus> I recently switched from an Android tablet to an iPad. I can login to my Microsoft account on my iPad, but my worlds and characters do NOT load. Is there a way to fix this?
#193 [10:42] <Nkill> Hey guys, a while ago some strange white lines appeared between the blocks inside minecraft and I'm not using mods or Shadderpacks. Anyone knows how to fix it?
#194 [10:43] * IronPanda [webchat@cpc81425-lanc8-2-0-cust9.3-3.cable.virginm.net] has joined #minecrafthelp
#195 [10:45] <IronPanda> Hi, I bought Minecraft back in 2011 and it's asking me to pay for the game again, I've just learnt that I have until Monday 20 April 2020 to redeem another free copy but I can't see how or where to get my free copies
#196 [10:49] <Justus> I've got to run, but if any of you can help with my question above, please do so. I'm leaving this chat window open. Reply to the feed or DM me.
#197 [10:58] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#198 [10:59] * bildramer [~bildramer@p200300CF371C8D007F67408D92F33914.dip0.t-ipconnect.de] has joined #minecrafthelp
#199 [11:06] <Justus> I recently switched from an Android tablet to an iPad. I can login to my Microsoft account on my iPad, but my worlds and characters do NOT load. Is there a way to fix this?
#200 [11:19] * Galaxy_2Alex_ [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has quit. (Quit: Leaving)
#201 [11:24] * Nkill [webchat@dynamic-190-83-51-15.ultralinknet.net.br] has quit. (Quit: webchat.esper.net)
#202 [11:35] * TheLastPeach [webchat@ip91358050.speed.planet.nl] has joined #minecrafthelp
#203 [11:36] * TheLastPeach [webchat@ip91358050.speed.planet.nl] has quit. (Client Quit)
#204 [11:40] * bird [webchat@cpe-67-10-69-32.rgv.res.rr.com] has joined #minecrafthelp
#205 [11:41] <bird> I bought minecraft Java several years ago, but want Windows 10. Can I switch?
#206 [11:42] * bird [webchat@cpe-67-10-69-32.rgv.res.rr.com] has quit. (Client Quit)
#207 [11:56] <Feonigz> this feeling when u waiting like 2 hour and no one there
#208 [11:57] <IronPanda> Tell me about it! Off to have dinner, if someone replies to my help ticket / question, I won't be long or send a DM!
#209 [12:06] * davidfbp [webchat@181.42.31.29] has joined #minecrafthelp
#210 [12:08] * Feonigz [webchat@79.191.135.172.ipv4.supernova.orange.pl] has quit. (Quit: webchat.esper.net)
#211 [12:09] <davidfbp> appears a error what says glfw error 65543 the driver not appears to support opengl
#212 [12:09] * brooke [webchat@c-174-54-237-158.hsd1.pa.comcast.net] has joined #minecrafthelp
#213 [12:10] <brooke> hi my Minecraft was crashing every time I would click play on the launcher. its now telling me that I don't own Minecraft and need to download It again. what do I do?
#214 [12:13] <brooke> hello
#215 [12:14] * brooke [webchat@c-174-54-237-158.hsd1.pa.comcast.net] has quit. (Client Quit)
#216 [12:30] * tylooor [webchat@68.249.2.82] has joined #minecrafthelp
#217 [12:32] <tylooor> I am having an issue where my account says that the Windows 10 version of minecraft was already redeemed ( I own the java edition) I believe my account was hacked at one point but i have since changed the password and now I cant redeem that version
#218 [12:34] * CoralDancer17 [webchat@186-185-44-68.genericrev.telcel.net.ve] has joined #minecrafthelp
#219 [12:34] <CoralDancer17> Buenas
#220 [12:36] <CoralDancer17> Alguien habla español?
#221 [12:39] * Pat [webchat@c-69-253-63-79.hsd1.pa.comcast.net] has joined #minecrafthelp
#222 [12:40] <Pat> hey so every time i load into a server my game crashes every time, i have updated my drivers and tried everything is there any way u can help me?
#223 [12:41] * Pat [webchat@c-69-253-63-79.hsd1.pa.comcast.net] has quit. (Client Quit)
#224 [12:41] * CoralDancer17 [webchat@186-185-44-68.genericrev.telcel.net.ve] has quit. (Quit: webchat.esper.net)
#225 [12:44] * Carter [webchat@host81-155-163-98.range81-155.btcentralplus.com] has joined #minecrafthelp
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#227 [12:48] <Carter> Hey, was wounding if someone could help. for some reason the other day this error popped up and I've been unable to play since, (The game crashed whilst mouseclicked event handler Error: java.lang.IllegalStateException: failed to create a child event loop) I've looked at ways of fixing it but I'm having no luck
#228 [12:49] <GreyVulpine> Typically is due to your security software blocking minecraft. We've seen plenty of popular firewalls block minecraft from running
#229 [12:50] <tylooor> I am having an issue where my account says that the Windows 10 version of minecraft was already redeemed ( I own the java edition) I believe my account was hacked at one point but i have since changed the password and now I cant redeem that version
#230 [12:50] <GreyVulpine> tylooor - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#231 [12:58] <IronPanda> Back, any answer to my question?
#232 [12:59] <zadie> Hiiiiiiiii um I have a problem with Minecraft PE, with the worlds, my frinds cant join to me, but I can join with others, also
#233 [12:59] <zadie> I have an achievement that I have done many times and it doesnt unlock
#234 [13:04] * Fenris [webchat@96-2-133-179-dynamic.midco.net] has joined #minecrafthelp
#235 [13:06] <Fenris> My account was made back many years ago using a parent's email. we no longer have access to said email and cannot change it.
#236 [13:06] <Fenris> I would like to change it so I can update my security questions and do things like use skins
#237 [13:07] <Carter> @GreyVulpine Thanks, okay i've closed my security software and still the same issue, is there any other solution's? i've also made sure my drivers are up to date and everything, its so weird because it was working fine the other day and i've literary done nothing to cause it to stop working.... just as the world is about to load it crashes. with sa
#238 [13:07] <Carter> me error
#239 [13:09] * Naval_XD [webchat@170.80.240.26] has joined #minecrafthelp
#240 [13:10] <Naval_XD> hi, I was wondering why doesnt minecraft launch on my computer??
#241 [13:10] <Justus> I recently switched from an Android tablet to an iPad. I can login to my Microsoft account on my iPad, but my worlds and characters do NOT load. Is there a way to fix this?
#242 [13:11] * Justus [webchat@184-155-167-164.cpe.sparklight.net] has quit. (Quit: webchat.esper.net)
#243 [13:12] * LapisTheBird [webchat@c-73-196-40-249.hsd1.nj.comcast.net] has joined #minecrafthelp
#244 [13:14] <LapisTheBird> ok so apparently i just made my account and bought MC but i cant log in without a VPN and all (no ive not even used minecraft.net until yesterday)
#245 [13:14] <LapisTheBird> ok so apparently i just made my account and bought MC but i cant log in without a VPN and all (no ive not even used minecraft.net until yesterday)
#246 [13:15] * zadie [webchat@187.227.176.252] has left #minecrafthelp
#247 [13:17] * Fenris [webchat@96-2-133-179-dynamic.midco.net] has quit. (Quit: webchat.esper.net)
#248 [13:19] * jacko1771 [webchat@62.98.222.208] has joined #minecrafthelp
#249 [13:20] <jacko1771> hi
#250 [13:22] <jacko1771> I have a problem when I want to access minecraft, an error screen that tells me that it is impossible to start minecraft ... I state that I used mine on windows 7 and that a short time ago I made the update to 10 ... with the 7 not gave any kind of problem ... can you help me?
#251 [13:23] <jacko1771> i try to disinstall and reinstall minecraft, but isn't enough
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#256 [13:30] * kitty1 [webchat@c-68-55-197-213.hsd1.mi.comcast.net] has joined #minecrafthelp
#257 [13:30] <kitty1> hello
#258 [13:31] <kitty1> is anyone here
#259 [13:33] * Naval_XD [webchat@170.80.240.26] has quit. (Quit: webchat.esper.net)
#260 [13:33] <kitty1> My problem is that during like 2019 when the founders cape came out i went right and clicked on it, and it does not say i have any capes
#261 [13:34] <kitty1> Also when i clicked on the buy cape thing, it just took me to a blank page
#262 [13:37] * Jouta_BR [webchat@131.72.68.114] has joined #minecrafthelp
#263 [13:38] <Jouta_BR> When I try to start the game, the launcher says it was not possible
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#265 [13:47] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#266 [13:50] * k [webchat@178-222-109-232.dynamic.isp.telekom.rs] has joined #minecrafthelp
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#268 [13:51] * travis [webchat@c-73-66-94-82.hsd1.ca.comcast.net] has joined #minecrafthelp
#269 [13:51] <travis> i was wondering is it anyway you can swap out minecraf windows for java?
#270 [13:51] <k> i want to buy minecraft java edition. I made a mojang account and every time i try to log in, it doesn't work or it says login failed. Can you tel me why is that happening?
#271 [13:52] <CubeTheThird> k, are you using a VPN/Proxy?
#272 [13:52] <CubeTheThird> travis, the different editions cannot be exchanged
#273 [13:53] <travis> what happens if the window verson doesnt work
#274 [13:53] <CubeTheThird> travis, the windows 10 edition? What happens?
#275 [13:54] <k> I'm not really sure, i activated the account using my gmail account.
#276 [13:54] <travis> i dont care about the price difference i just want to be able to play it , and it wont load
#277 [13:54] <travis> i keep getting error pop up when i try to play it
#278 [13:54] <CubeTheThird> travis, what error?
#279 [13:55] <CubeTheThird> ??> k tools/hjt
#280 [13:55] <Mightyena> k: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#281 [13:55] <Mightyena> k: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#282 [13:55] * k [webchat@178-222-109-232.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#283 [13:56] <travis> licence error
#284 [13:56] <CubeTheThird> travis, what exactly does it say?
#285 [13:57] <LapisTheBird> I made my account yesterday and bought MC Java today, but I can't log in without a VPN (I've not used minecraft.net on my computer until yesterday), and also, what is the athentication is down for maintenance error?
#286 [13:57] * travis [webchat@c-73-66-94-82.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#287 [13:57] <CubeTheThird> ??> LapisTheBird tools/hjt
#288 [13:57] <Mightyena> LapisTheBird: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#289 [13:57] <Mightyena> LapisTheBird: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#290 [13:58] * jordyh [webchat@108-194-224-205.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#291 [13:58] <jordyh> I downloaded the wrong edition to my Pc, anyway I could switch it out or get a refund?
#292 [13:59] <CubeTheThird> jordyh, which one did you purchase?
#293 [13:59] <jordyh> windows 10 edition
#294 [14:00] <jordyh> i want the java edition
#295 [14:00] <CubeTheThird> jordyh, ok. You'll have to contact Microsoft support in that case to try getting a refund
#296 [14:00] <jordyh> alrighty thanks
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#299 [14:02] * Madurorr [webchat@cpe-75-187-76-108.cinci.res.rr.com] has joined #minecrafthelp
#300 [14:02] <Madurorr> I'm having issues installing minecraft through the microsoft store app.
#301 [14:04] <Madurorr> I'm logged in through a microsoft account that is separate from my mojang and therefore the microsoft store cannot reconize that I've previously purchased minecraft and prompts me to buy the game.
#302 [14:04] <CubeTheThird> Madurorr, are you trying to install the Windows 10 edition, or the java edition?
#303 [14:05] * Fabiomstr [webchat@191.33.133.162] has joined #minecrafthelp
#304 [14:05] <Madurorr> What's the difference? My computer runs windows 10, I've bought minecraft on this account many years ago. I'm pretty sure it's Java, though I'm not sure the difference.
#305 [14:05] <CubeTheThird> Madurorr, they are 2 separate editions of the game. Assuming you bought the java edition, you would download it from https://minecraft.net/download
#306 [14:06] <CubeTheThird> Madurorr, the java edition uses Mojang accounts
#307 [14:06] <Fabiomstr> hello i have this error
#308 [14:06] <Fabiomstr> Process crashed with exit code -1073740771
#309 [14:06] <Madurorr> ah. Is there a way to migrate? Or use the Windows ten if you previously had java?
#310 [14:07] <Madurorr> Because the RTX beta is on windows 10, and I was seeing if I could try that, but it looks not.
#311 [14:07] <CubeTheThird> Madurorr, when did you purchase the java edition?
#312 [14:07] <CubeTheThird> ??> Fabiomstr win/reinst
#313 [14:07] <Mightyena> Fabiomstr: You may need to reinstall the locally installed files that Minecraft puts into place.
#314 [14:07] <Mightyena> Fabiomstr: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#315 [14:07] <CubeTheThird> Madurorr, specifically, was it before October 2018?
#316 [14:08] <Madurorr> Yes.
#317 [14:08] <Madurorr> I've had minecraft on since like 2013, but on this most recent account, 2018 pre
#318 [14:08] <CubeTheThird> Madurorr, if you login to account.mojang.com/me you should be able to redeem a free code for the Windows 10 edition in that case
#319 [14:08] <Madurorr> ok, thanks!
#320 [14:08] <CubeTheThird> Madurorr, note that offer expires on Monday
#321 [14:08] * grandrolf [~grandrolf@13.69.120.247] has quit. (Ping timeout: 378 seconds)
#322 [14:09] <Madurorr> Wow! I lucked, it must be.
#323 [14:12] * Madurorr [webchat@cpe-75-187-76-108.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
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#325 [14:16] <IronPanda> Hi, I bought Minecraft back in 2011 and it's asking me to pay for the game again, I've just learnt that I have until Monday 20 April 2020 to redeem another free copy but I can't see how or where to get my free copies. I've also noticed on the Mojang Support Twitter that people have a 'My Games' section in their account but I don't seem to have that
#326 [14:25] * kitty3 [webchat@c-68-55-197-213.hsd1.mi.comcast.net] has joined #minecrafthelp
#327 [14:26] <kitty3> yeah i had to reload
#328 [14:29] * Nick [webchat@185.73.150.6] has joined #minecrafthelp
#329 [14:29] * Nick is now known as Guest50149
#330 [14:31] <kitty3> so in 2019 when it came out i bought the cape and it took me to a white tab (??) and it doesnt say i have the cape
#331 [14:31] <kitty3> i was so excited for cape >^<
#332 [14:32] <Guest50149> I had to delete minecraft because I wasn’t able to load on it just kept on saying this app wasn’t available for me to use I redownloaded it and all my worlds have gone is there anyway to get them back
#333 [14:38] <Fabiomstr> so i reinstalled the locally installed files but is not working
#334 [14:46] * kitty3 [webchat@c-68-55-197-213.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#335 [14:46] * MikeBongiorno99 [webchat@151.70.255.202] has joined #minecrafthelp
#336 [14:47] <MikeBongiorno99> sera
#337 [14:47] * Cypher [webchat@102.43.119.7] has joined #minecrafthelp
#338 [14:47] <Cypher> hello
#339 [14:48] <MikeBongiorno99> i can speak italian for my problem or not?
#340 [14:49] <Cypher> can anyone help me ?
#341 [14:49] <Cypher> i can't log in minecraft
#342 [14:51] * Cypher [webchat@102.43.119.7] has quit. (Client Quit)
#343 [14:58] * FeaturedPro [webchat@vlnsm6-toronto12-142-117-126-217.internet.virginmobile.ca] has joined #minecrafthelp
#344 [14:58] * FeaturedPro1 [webchat@vlnsm6-toronto12-142-117-126-217.internet.virginmobile.ca] has joined #minecrafthelp
#345 [14:58] * FeaturedPro [webchat@vlnsm6-toronto12-142-117-126-217.internet.virginmobile.ca] has quit. (Client Quit)
#346 [15:00] <FeaturedPro1> Hey there, can I paste a somewhat long explanation of what I need help with?
#347 [15:02] * Fabiomstr [webchat@191.33.133.162] has quit. (Quit: webchat.esper.net)
#348 [15:02] <FeaturedPro1> https://paste.gg/p/anonymous/40a3daa7f52d4f54aec9ceae46b40896
#349 [15:03] <FeaturedPro1> My friend can't join my server, he gets disconnected like 30 secs after joining.
#350 [15:04] <FeaturedPro1> Please read the text in the link above, thanks.
#351 [15:12] * MikeBongiorno99 [webchat@151.70.255.202] has quit. (Quit: webchat.esper.net)
#352 [15:17] * IronPanda [webchat@cpc81425-lanc8-2-0-cust9.3-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#353 [15:37] * Sami [webchat@dd5760ce7.access.telenet.be] has quit. (Quit: webchat.esper.net)
#354 [15:52] * mortis [webchat@098-127-250-087.res.spectrum.com] has joined #minecrafthelp
#355 [15:54] <mortis> hello! my friend is having trouble logging into his bedrock account, its saying his account isnt set up for multiplayer (even though it is ,and we have played together in the past) , and when he logs in , it says he needs to reverify his account?
#356 [15:58] * Leedle [webchat@bl13-98-108.dsl.telepac.pt] has joined #minecrafthelp
#357 [15:59] <Leedle> I was in the middle of troubleshooting with one of your helpers, can someone help me do the rest?
#358 [16:01] <mortis> hello? :-o
#359 [16:03] * tofran [~tofran@2001:8a0:ffa6:db00:d8b9:e7bd:6321:5cb8] has joined #minecrafthelp
#360 [16:20] * Nkill [webchat@dynamic-190-83-51-15.ultralinknet.net.br] has joined #minecrafthelp
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#364 [16:36] * Gabe [webchat@cpe-104-175-28-42.socal.res.rr.com] has joined #minecrafthelp
#365 [16:38] <Gabe> Hello, I'm trying to log into my account for the first time in a long while and it doesn't seem to be working. I've tried doing the reset my password with all my possible emails, but I haven't received anything. How do I proceed?
#366 [16:42] * Daveeidd [webchat@ool-18bb8378.dyn.optonline.net] has joined #minecrafthelp
#367 [16:43] * unicornblb [webchat@99-124-229-188.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#368 [16:43] <unicornblb> I am unable to shift-click items, how do I fix this?
#369 [16:44] <unicornblb> I am running windows 10 but in Java Edition. It is a desktop PC, so it is not touchscreen.
#370 [16:44] <Daveeidd> I have owned Minecraft on the PS4 for several years now, and after the most recent update I have been unable to switch back to the old version of the game. There is no option at the bottom of my screen to change editions. How can I fix this?
#371 [16:45] <unicornblb> There is NOT an option in 1.15.2 to turn touchscreen off as some have mentioned
#372 [16:46] * Gabe [webchat@cpe-104-175-28-42.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#373 [16:51] * griff [webchat@pool-108-52-96-226.phlapa.fios.verizon.net] has joined #minecrafthelp
#374 [16:52] <griff> I can only play demo have gone through the recommended things to try
#375 [16:55] * Daveeidd [webchat@ool-18bb8378.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#376 [16:57] * griff [webchat@pool-108-52-96-226.phlapa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#377 [16:59] <Reilani> I can't log into my account
#378 [17:00] * tylooor [webchat@68.249.2.82] has quit. (Quit: webchat.esper.net)
#379 [17:00] * Reilani [webchat@c-67-164-101-177.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#380 [17:00] * Reilani [webchat@c-67-164-101-177.hsd1.ca.comcast.net] has joined #minecrafthelp
#381 [17:00] <Reilani> Hi I cannot log into my account to buy the game
#382 [17:12] * Omi [webchat@S01069050ca321ca3.wp.shawcable.net] has joined #minecrafthelp
#383 [17:13] * Maxthe3 [webchat@71-89-24-254.dhcp.stpt.wi.charter.com] has joined #minecrafthelp
#384 [17:13] <Omi> Hello! Thanks for running this IRC channel. I'm having an issue regarding some game licenses.
#385 [17:14] <Maxthe3> I have an the Java version of Minecraft that I bought back in alpha. I am having problems migrating my account because I think an old (parents') email address was used and I do not know that email. How can I migrate my minecraft Java to be part of a Mojang acnt?
#386 [17:16] * Maxthe3 [webchat@71-89-24-254.dhcp.stpt.wi.charter.com] has quit. (Client Quit)
#387 [17:18] * KittyKatz [webchat@c-98-247-3-135.hsd1.wa.comcast.net] has joined #minecrafthelp
#388 [17:18] <Omi> @Maxthe3 Not a rep for Mojang, but I would provide the original transaction ID to support and have them look it up that way.
#389 [17:19] <KittyKatz> I bought Minecraft Java edition back in 2016, and had originally forgot the password to the account. However now that I'm back into the account, it says I have to buy it again. How do I solve this?
#390 [17:25] * mcm04 [webchat@104-3-170-138.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#391 [17:25] <mcm04> How can I change the amount of memory allocated to Minecraft?
#392 [17:26] * lot [webchat@c-107-4-201-85.hsd1.mn.comcast.net] has joined #minecrafthelp
#393 [17:28] <lot> I keep seeing a strange chunk error and nothing seams to fix it
#394 [17:28] <lot> here are some pics I cant seem to fix this weird chunk,any ideas?
#395 [17:28] <lot> oops!
#396 [17:28] <lot> https://imgur.com/gallery/VSFMRRn
#397 [17:28] <lot> there!
#398 [17:30] * KittyKatz [webchat@c-98-247-3-135.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#399 [17:33] * mcm04 [webchat@104-3-170-138.lightspeed.stlsmo.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#400 [17:35] * Duu [webchat@d173-180-235-138.bchsia.telus.net] has joined #minecrafthelp
#401 [17:36] <Duu> hi, how can I make crosshair show in third person mode in minecraft Windows10 edition?
#402 [17:38] <Duu> i can see crosshair in first person mode, but not in third person mode, and I can't find anything in settings
#403 [17:42] <lot> in third person mode the cross hair is always behind your head, unless you have a third person mod installed. In other words having a crosshair in third person would just put a cross hair on the back of your head or in the center of your face
#404 [17:45] <Duu> i see, thank you very much
#405 [17:47] * thomas [webchat@192-24-116-192-24-116-67.cpe.sparklight.net] has joined #minecrafthelp
#406 [17:48] <thomas> Hi i need help trying to download minecraft.
#407 [17:48] <thomas> I purchased a card for my old laptop a while back and now I have a different system and it will not let me downlaod it without paying for it again
#408 [17:49] * mynameisjawsh [webchat@173-22-247-29.client.mchsi.com] has joined #minecrafthelp
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#410 [17:50] <mynameisjawsh> Hey, I haven't played the game in quite awhile, but for some reason the Java Edition is crashing constantly. With the current version, it won't go past the mojang loading screen. with earlier releases, it'll crash when i put items in the crafting squares
#411 [17:50] <mynameisjawsh> i've re-installed it with no luck
#412 [17:50] * thomas [webchat@192-24-116-192-24-116-67.cpe.sparklight.net] has quit. (Client Quit)
#413 [17:51] <mynameisjawsh> would updating my jre work? will try that real quick
#414 [17:56] * mynameisjawsh [webchat@173-22-247-29.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#415 [17:59] * kitty3 [webchat@c-68-55-197-213.hsd1.mi.comcast.net] has joined #minecrafthelp
#416 [18:00] <kitty3> yet again cape thing, still looking for help
#417 [18:14] * karen [webchat@96-41-84-171.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#418 [18:15] <karen> Hello I recently dowloaded Minecraft java edition on Mac and now I unable to Crete a word without it crashing on single player mode
#419 [18:16] <karen> I am getting an error code of mouseclicked event handler
#420 [18:20] * LapisTheBird [webchat@c-73-196-40-249.hsd1.nj.comcast.net] has joined #minecrafthelp
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#422 [18:21] * Eric [webchat@c-73-205-70-235.hsd1.fl.comcast.net] has joined #minecrafthelp
#423 [18:21] <Thomas> When I try to download minecraft on my mac, it keeps popping up with the message "minecraft launcher quit unexpextedly"
#424 [18:22] * rabea252 [webchat@46-116-99-22.bb.netvision.net.il] has joined #minecrafthelp
#425 [18:22] <rabea252> hello
#426 [18:22] <Eric> Hello! i just now bought Minecraft Java Edition and when i try to play with my friends on Xbox i cannot! Upon doing research i needed to buy a different version. Can i get it refunded so i can buy the proper version?
#427 [18:22] <Thomas> Hey When I try to download minecraft on my mac, it keeps popping up with the message "minecraft launcher quit unexpectedly"
#428 [18:22] <LapisTheBird> Ok so, I just made my MC Java account yesterday and I bought MC today, I can't log into Minecraft.net or Minecraft Launcher without a VPN, and when I try to join servers it tells me that authentication is down for maintenance. I've not used Minecraft.net until yesterday
#429 [18:22] <rabea252> when i click play it says game crashed
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#432 [18:24] <rabea252> hello !
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#435 [18:25] <karen> Hello I recently dowloaded Minecraft java edition on Mac and now I unable to Crete a word without it crashing on single player mode, i am getting an error code of mouseclicked event handler
#436 [18:25] <rabea252> So when i try clicking play , it launchs and auto closes and says Game Crash , i dont really know what to do , if there is any possible way you could help me that would be cool
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#439 [18:33] <karen_> Hello I recently dowloaded Minecraft java edition on Mac and now I unable to Crete a word without it crashing on single player mode, i am getting an error code of mouseclicked event handler
#440 [18:34] <CubeTheThird> karen_, copy the full crash report onto http://paste.ubuntu.com and give the URL here.
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#443 [18:42] <karen> https://paste.ubuntu.com/p/WTzKZs5bnC/
#444 [18:43] <karen> hello I have pasta the crash report. I have been receiving this error when I log into single player and try to create new worlds
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#446 [18:45] <karen> I have been recieving mouseclicked event handler error code
#447 [18:50] <CubeTheThird> karen, one moment
#448 [18:51] <karen> thank you so much
#449 [18:52] <CubeTheThird> karen, are you using a VPN/Proxy?
#450 [18:52] <karen> Not that I am aware of
#451 [18:53] <CubeTheThird> karen, what about anti-virus ?
#452 [18:55] <karen> I also am not aware of that, I recently purchased the Java Edition for Mac on may little brothers MacBook, I went to downloads and typed in the search bar VPN, and nothing came up. However, when I typed in Proxy, I did find files that are titled proxy with other stuff too. Does that mean proxy is on the macbook? should the files be deleted?
#453 [18:55] <CubeTheThird> karen, not likely. If you aren't sure, there probably isn't a proxy set up
#454 [18:56] <karen> Ok I see, I'm guessing proxy is not setup
#455 [18:59] <CubeTheThird> karen, ok let's try doing a clean install of the game in that case
#456 [18:59] <CubeTheThird> ??> karen mac/reinst
#457 [18:59] <Mightyena> karen: You may need to reinstall the locally installed files that Minecraft puts into place.
#458 [18:59] <Mightyena> karen: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#459 [19:03] * samanthamoreyy [webchat@pool-71-187-57-16.nwrknj.fios.verizon.net] has joined #minecrafthelp
#460 [19:05] <karen> I pasted curl -L https://git.io/rmc | sh into a terminal following the words it had
#461 [19:05] <samanthamoreyy> when i try to load minecraft (java edition) from the launcher, it just says 'error game crashed' im on mac and i really dont know what im doing
#462 [19:06] <karen> I pressed enter and it says already uninstalled,, please try starting the game
#463 [19:06] <CubeTheThird> karen, hmm really... might have to do it manually then
#464 [19:06] <CubeTheThird> ??> karen mac/.minecraftr
#465 [19:06] <CubeTheThird> ??> karen mac/.minecraft
#466 [19:06] <Mightyena> karen: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#467 [19:07] <CubeTheThird> samanthamoreyy, do you get a crash report
#468 [19:07] <samanthamoreyy> im not sure, im not very good with technology, where would i find that?
#469 [19:10] <karen> ok I typed it in
#470 [19:10] <CubeTheThird> ??> samanthamoreyy mac/.minecraft
#471 [19:10] <Mightyena> samanthamoreyy: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#472 [19:10] <CubeTheThird> karen, you have the folder open?
#473 [19:10] <karen> yes the folder named minecraft
#474 [19:10] <karen> there are more folders/files in the folder
#475 [19:12] <CubeTheThird> karen, ok. can you delete everything in that folder except for the saves folder?
#476 [19:13] <karen> ok so delete everything BUT leave the saves folder there
#477 [19:13] <samanthamoreyy> theres nothing there under that name
#478 [19:16] <karen> ok everything has been deleted except the saves folder
#479 [19:17] <CubeTheThird> karen, ok now try it again
#480 [19:17] <CubeTheThird> samanthamoreyy, what version of MacOS are you using?
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#482 [19:18] <samanthamoreyy> 10.14.6
#483 [19:18] <karen> ok I opened Minecraft and it says that it is updating Minecraft
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#485 [19:20] <samanthamoreyy> i found the minecraft files on my mac but i don't see anything about a crash report
#486 [19:20] <CubeTheThird> samanthamoreyy, ok. Do you see a launcher.log or latest.log file?
#487 [19:21] <samanthamoreyy> it says launcher_log.txt
#488 [19:21] <sebas> I just bought Minecraft Java Edition from Amazon and I can't log in to play. I got the message "you are not online".
#489 [19:21] <CubeTheThird> samanthamoreyy, ok, copy the text in that file, paste it onto http://paste.ubuntu.com and give the URL here.
#490 [19:22] <CubeTheThird> sebas, have you used any Alt tools?
#491 [19:22] <sebas> no
#492 [19:25] <karen> I was able to start up Minecraft, but I don't have my brothers login info so I just used mine, I was able to login onto his computer (the computer that was not letting me create a world) with my information. I was able join a world and create one swell while being on his computer but being on my account. With that being said, would he be able to lo
#493 [19:25] <karen> gin with his info and would it still let him open and create a work too?
#494 [19:26] * LadyBluNoir [webchat@173-26-93-172.client.mchsi.com] has joined #minecrafthelp
#495 [19:28] <LadyBluNoir> i am on minecraft's main screen and i can not log into my Microsoft account, i have tried many different ways to log in and nothing has worked
#496 [19:29] <samanthamoreyy> im getting a proxy error from that website
#497 [19:29] <LadyBluNoir> what does that mean
#498 [19:30] <CubeTheThird> karen, yes he should be able to login similarly
#499 [19:30] <CubeTheThird> samanthamoreyy, are you using a VPN/Proxy?
#500 [19:30] <CubeTheThird> LadyBluNoir, what happens when you try?
#501 [19:30] <samanthamoreyy> i dont think so
#502 [19:30] <CubeTheThird> samanthamoreyy, anti-virus ?
#503 [19:31] <sebas> what do i do
#504 [19:31] <karen> Thank u so much, it looks like the problem has been solved
#505 [19:31] <samanthamoreyy> i havent installed any, but dont macbooks come with a pre installed anti virus program?
#506 [19:31] <karen> I was able to login and create a world
#507 [19:31] <sebas> to enter mincraft
#508 [19:31] <LadyBluNoir> a pop up in the game says "we tired to sign you in to your Microsoft account, but something went wrong"
#509 [19:33] <samanthamoreyy> Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request
#510 [19:33] <samanthamoreyy> Reason: Error reading from remote server
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#512 [19:33] <samanthamoreyy> thats the error message im getting^
#513 [19:33] <CubeTheThird> LadyBluNoir, which edition of the game?
#514 [19:33] <CubeTheThird> samanthamoreyy, can you try https://bpaste.net instead?
#515 [19:34] <LadyBluNoir> minecraft for windows 10
#516 [19:34] <sebas> i trie to enter the game and it stil says that im not online
#517 [19:35] <sebas> what do i do?
#518 [19:35] <samanthamoreyy> it says that the text exceeds the size limit
#519 [19:36] <CubeTheThird> ??> sebas tools/hjt
#520 [19:36] <Mightyena> sebas: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#521 [19:36] <Mightyena> sebas: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#522 [19:36] <CubeTheThird> LadyBluNoir, are you using a VPN/Proxy?
#523 [19:36] <LadyBluNoir> no
#524 [19:36] <CubeTheThird> samanthamoreyy, https://paste.rs ?
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#526 [19:36] <CubeTheThird> LadyBluNoir, you'll need to contact Microsoft support in that case
#527 [19:37] <LadyBluNoir> alright, thank you CubeTheThird
#528 [19:37] <samanthamoreyy> 422: Unprocessable Entity The request was well-formed but was unable to be followed due to semantic errors.
#529 [19:37] <samanthamoreyy> another error :(
#530 [19:42] <lot> anything I can do about https://www.youtube.com/watch?v=GnDcD7rtaV4 that happening?
#531 [19:42] <lot> oops!
#532 [19:42] <sebas> did you get the link
#533 [19:43] <lot> !
#534 [19:43] <lot> https://imgur.com/gallery/VSFMRRn
#535 [19:43] <lot> that*
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#537 [19:47] <sebas> have you goten the link?
#538 [19:48] <CubeTheThird> samanthamoreyy, umm.. https://gist.github.com ?
#539 [19:48] <CubeTheThird> sebas, you have to paste the link here
#540 [19:49] <CubeTheThird> lot, play without mods perhaps? there is also a bug about chunks not rendering at certain angles
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#542 [19:54] <samanthamoreyy> https://gist.github.com/samanthamoreyy/2cbd3de036af6ca54e637cb441fa27b1
#543 [19:57] <sebas> it exceeds the limit of characters
#544 [19:57] <sebas> I can't paste and send it to you
#545 [19:58] <CubeTheThird> sebas, the link? It should be short
#546 [19:58] <CubeTheThird> samanthamoreyy, can you delete everything inside the minecraft folder except for the saves folder?
#547 [19:59] <samanthamoreyy> i don't have a saves folder, ive never played before on my mac because my game has never opened
#548 [20:02] <samanthamoreyy> should i delete everything anyways?
#549 [20:04] * Pat [webchat@142.127.236.241] has joined #minecrafthelp
#550 [20:06] <sebas> I copied the link but I can't paste it
#551 [20:06] <Pat> Hello guys. This past week I've been crossplaying with my friend. He is hosting on PC, and I've been playing on Switch. I would login to my MS account, and he would invite me. However, today he has been sending me requests to join but I'm not receiving them. Anybody know what the issue could be?
#552 [20:06] <CubeTheThird> samanthamoreyy, yes just delete everything then
#553 [20:07] <samanthamoreyy> alright i deleted everything
#554 [20:07] <CubeTheThird> sebas, are you sure it's the link you copied? should be from the address bar in your browser (press F6) to highlight it
#555 [20:07] <CubeTheThird> Pat, you'll have to try contacting Microsoft support for that one
#556 [20:12] <sebas> is there another way to fix the problem
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#558 [20:35] <sebas> I just unistalled Minecraft Java Edition and installed again but when it does not allow me to use the redemption code again. What can I do?
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#560 [20:36] <sebas> Do you have a phone number for costumer assistance?
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#567 [20:59] <Tetrax> Hello, i have an issue trying to connect to a server
#568 [20:59] <Tetrax> everytime i try to connect, this message appears:
#569 [20:59] <Tetrax> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
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#573 [21:01] <Chris> Minecraft: Java edition fail to launch due to Java [TM] launch failure.
#574 [21:02] <Chris> Is there anyone here?
#575 [21:11] * dani [webchat@stcton1104w-grc-03-76-68-4-100.dsl.bell.ca] has joined #minecrafthelp
#576 [21:12] <dani> I bought minecraft windows 10 edition on a google chrome book but want to switch it to the java edition for my mac book
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#579 [21:37] <George> I downloaded Minecraft for iMac for my sons today, to enable one to play on iPad and the other on the iMac. I can't get the iPad to connect by server or LAN to the iMac game, even if I use older versions on the iMac (java). What gives?
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#585 [22:12] <will> I just trie to download minecraft but when I try an open it I just get an error
#586 [22:13] <will> Failed to load URL mojang://java-launcher/index.html with error ERR_FAILED (-2). - this is the error I get
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#588 [22:20] * JosephJoestar [webchat@cpe-76-94-83-201.socal.res.rr.com] has joined #minecrafthelp
#589 [22:20] <JosephJoestar> I need help. I can't fix the unknown host error on my minecraft..
#590 [22:20] <JosephJoestar> Anyone here?
#591 [22:21] <JosephJoestar> hello?
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#594 [22:59] <lg> Hi I'm asking why I can't reset my password for my account
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#596 [23:43] <Kraby> my minecraft does not go past the loading screen. pls help it is really annoying
#597 [23:43] * Erika [webchat@mrtl-60-208-126-170-106.dsl.netins.net] has joined #minecrafthelp
#598 [23:44] <Erika> Hello, My game won't start. It says there is an error and the game crashed. Have had this issue for months now I haven't even been able to play.
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