#1 [00:21] * Bullet [webchat@71-221-253-51.cdrr.qwest.net] has joined #minecrafthelp
#2 [00:25] <Bullet> Hello! I'm having an issue with my controls. I just got a new laptop and whenever I am running in the game I cannot use the trackpad to look around / turn. I tried googling and all I could find were people saying to turn off the setting that stops you from using the touchpad at the same time as the keyboard, but I dont have that setting available a
#3 [00:25] <Bullet> nd also I checked and I can still use my trackpad when typing. (it has the kind of trackpad that you tap on to click things rather than having buttons for that, if thats useful info)
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#6 [00:46] * cho [webchat@pool-108-41-32-84.nycmny.fios.verizon.net] has joined #minecrafthelp
#7 [00:47] <cho> whenever i try to sign in it doesnt work
#8 [00:47] <cho> the website doesnt load
#9 [00:47] <cho> and on minecraft it says that something is wrong with the email
#10 [00:48] <cho> and password
#11 [00:52] * maddie9 [webchat@47.152.54.33] has joined #minecrafthelp
#12 [00:52] <maddie9> Hey
#13 [00:53] <maddie9> so I tried to log into my account, but I don't remember the password since it's been a while
#14 [00:53] <maddie9> THe problem is that I can't reset my password since the email I used for the account was deleted.
#15 [00:53] <maddie9> Helppp
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#20 [01:17] * soph [webchat@c-24-35-120-216.customer.broadstripe.net] has joined #minecrafthelp
#21 [01:18] <soph> Hello I am trying to put a mod with twitch onto minecraft but keeps saying C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe
#22 [01:18] <soph> i mean
#23 [01:18] <soph> Game ended with bad state (exit code 1)
#24 [01:28] * Olivia [webchat@c-174-56-192-129.hsd1.ga.comcast.net] has joined #minecrafthelp
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#26 [01:30] <Olivia> Hello! So I'm relatively new to Minecraft but I've been playing a couple months and I'm really attached to my first world. When I loaded it up to play it tonight, it loaded up as normal but then all of a sudden my computer restarted and when I relaunched Minecraft, my world was jumbled. All of the chunks are in the wrong place or reset or deleted.
#27 [01:30] <Olivia> Is there any way for me to get it back to how it was before my computer restarted?
#28 [01:32] <Olivia> I can't find any save files from before the crash to go back to and I don't have a backup file because, well, I'm new and didn't realize I should have one and now I'm sad.
#29 [01:41] * Bullet [webchat@71-221-253-51.cdrr.qwest.net] has quit. (Quit: webchat.esper.net)
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#31 [02:51] * kxljh [webchat@bb219-74-63-62.singnet.com.sg] has joined #minecrafthelp
#32 [02:52] <kxljh> hi im having issue with the game launching
#33 [02:52] <kxljh> i get glfw error 65542
#34 [03:00] * kxljh [webchat@bb219-74-63-62.singnet.com.sg] has quit. (Quit: webchat.esper.net)
#35 [03:29] * newduck [webchat@host-2-101-137-9.as13285.net] has joined #minecrafthelp
#36 [03:31] <newduck> Hey, trying to log on to multiplayer servers (PC/Linux) and keep on getting 'Authentication servers are down', however it seems to be fine for other people? Not sure if it's an actual server issue or an internet / PC problem.
#37 [04:01] * nicolas [webchat@60.229.53.234] has joined #minecrafthelp
#38 [04:01] <nicolas> hello atm there is a problem with my minecraft account
#39 [04:02] <nicolas> so i bought an account around 4pm in the afternoon
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#41 [04:20] * area5tony [webchat@aftr-62-216-209-251.dynamic.mnet-online.de] has joined #minecrafthelp
#42 [04:21] <area5tony> hello my launcher is offline even though my computer is connected to the web, and im unable to join my friends server
#43 [04:23] <area5tony> it says "authentication servers are down for maintanance"
#44 [04:25] <newduck> Fixed my issue fyi, turned out the server I was trying to join is broken (other servers were fine).
#45 [04:26] <area5tony> well others can join it
#46 [04:54] * Argeus [webchat@217.131.87.68] has joined #minecrafthelp
#47 [04:55] <Argeus> I have bought minecraft before 2018. But i cannot get my Windows 10 Code. Can you help me?
#48 [04:55] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has joined #minecrafthelp
#49 [05:13] * Emma [webchat@78.16.96.62] has joined #minecrafthelp
#50 [05:20] <Emma> Hi, for the last couple of weeks whenever I login to my minecraft live account on iPad or iPhone, my account says failed to login, something went wrong. I am able to press the close button on the pop up and my account looks like it’s logged on with my username showing, but it’s says that I am unable to connect to realms or featured servers. Also, i
#51 [05:20] <Emma> f I my friend ever tells me she’s playing minecraft pe too and I go to check if she is online, her name doesn’t show up. Is it possible for this to be fixed? I tried making a new account and the same problem occurred.
#52 [05:23] * Emma [webchat@78.16.96.62] has joined #minecrafthelp
#53 [05:25] * Emma [webchat@78.16.96.62] has quit. (Client Quit)
#54 [05:49] <area5tony> maybe shes offline lol
#55 [05:59] * ArTaKfx [webchat@lfbn-nic-1-216-62.w2-15.abo.wanadoo.fr] has joined #minecrafthelp
#56 [06:00] <ArTaKfx> Hey I have a probleme with my minecraft when trying to toggle fullscreen
#57 [06:00] <ArTaKfx> my game just ends up crashing does anyone have an idea of how to fix that bug
#58 [06:01] * ArTaKfx [webchat@lfbn-nic-1-216-62.w2-15.abo.wanadoo.fr] has quit. (Client Quit)
#59 [06:11] * Twipero [webchat@90-227-187-118-no129.tbcn.telia.com] has joined #minecrafthelp
#60 [06:12] <Twipero> Hello i cant access my account as the email registred to the account is not working
#61 [06:13] * Twipero [webchat@90-227-187-118-no129.tbcn.telia.com] has quit. (Client Quit)
#62 [06:31] <area5tony> try enabling fullscreen mode
#63 [06:32] <area5tony> @Twipero this is not the place for such question
#64 [06:53] * Acatsushi [webchat@170-83-50-167.skytecnetdns.com.br] has joined #minecrafthelp
#65 [06:58] <Acatsushi> Hello, I had Minecraft Java Edition and received a Minecraft Windows 10 Edition redeem code, wich I redeemed for my Microsoft account a time ago. Never downloaded the Windows 10 game, tough. Now I'm trying to do that but microsoft store says Buy at the game's page
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#68 [07:00] <Metappo> the game crashed whilst mouseclicked event handler error: java.lang.IllegalStateException : failed to create a child event loop How do I fix this
#69 [07:00] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#70 [07:03] * fceeindhoven [webchat@ip4da24fbc.direct-adsl.nl] has joined #minecrafthelp
#71 [07:03] <fceeindhoven> my ps4 says all the time that i can't login
#72 [07:04] <fceeindhoven> how can i fix this ??
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#75 [07:25] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#79 [07:38] * XxfaxenxX [webchat@p5DE35D25.dip0.t-ipconnect.de] has joined #minecrafthelp
#80 [07:39] <XxfaxenxX> hello i just bought minecraft java Edition for my new created account but i cant Login on Client
#81 [07:40] <XxfaxenxX> i
#82 [07:40] <XxfaxenxX> i know my e-mail and my password
#83 [07:42] <CubeTheThird> what happens when you try logging in?
#84 [07:46] * Xeyame [~Xeyame@server-127prx.xeya.me] has joined #minecrafthelp
#85 [07:51] * XxfaxenxX [webchat@p5DE35D25.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#86 [07:56] * Ship_Sinker [webchat@89.136.157.84] has joined #minecrafthelp
#87 [07:57] <Ship_Sinker> Hello, when I try to log in on Minecraft.net with my email and password and I press log in, the button turns gray and nothing happens. I used Mcleaks before I got a premium account, could thsi be a problem and what can I do about it?
#88 [07:58] <CubeTheThird> yes, that would definitely be the problem
#89 [07:58] <CubeTheThird> ??> Ship_Sinker win/hosts/edit
#90 [07:58] <Mightyena> Ship_Sinker: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#91 [07:58] <Mightyena> Ship_Sinker: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#92 [08:00] <Ship_Sinker> And what can I do after that?
#93 [08:00] <CubeTheThird> Ship_Sinker, in that file, remove the lines that have mojang in it
#94 [08:01] <Ship_Sinker> and then close it?
#95 [08:01] <CubeTheThird> Ship_Sinker, then save and close yes
#96 [08:01] <Ship_Sinker> ok
#97 [08:02] <Ship_Sinker> THank you so much bro, it worked, can I do anything to repay you?
#98 [08:02] <Ship_Sinker> I am so greatfull
#99 [08:02] <CubeTheThird> nope don't worry about it
#100 [08:03] <Ship_Sinker> thank you very much
#101 [08:03] <Ship_Sinker> <3
#102 [08:03] <CubeTheThird> no problem :3
#103 [08:03] * ewqw [webchat@180-150-37-165.b49625.bne.nbn.aussiebb.net] has joined #minecrafthelp
#104 [08:03] * XxfaxenxX [webchat@p5DE35D25.dip0.t-ipconnect.de] has joined #minecrafthelp
#105 [08:04] * Azimut [webchat@87.18.171.80] has joined #minecrafthelp
#106 [08:05] <ewqw> hey, im trying to login to my minecraft account but it keeps saying the password is incorrect, i reset the password but encountered the same issue. do you know what i can do to help this issue
#107 [08:05] <XxfaxenxX> hello i just bought minecraft . create new Profil so i know my log in date ….. if i try to log in ob Client it says wrong email or Password
#108 [08:05] <CubeTheThird> XxfaxenxX, are you able to login to minecraft.net ?
#109 [08:06] <XxfaxenxX> CubeTheThird no i am not on my phone i create the acc
#110 [08:06] <CubeTheThird> XxfaxenxX, have you used any Alt tools?
#111 [08:07] <XxfaxenxX> CubeTheThird only for (@)
#112 [08:08] <CubeTheThird> ?
#113 [08:08] * ewqw [webchat@180-150-37-165.b49625.bne.nbn.aussiebb.net] has quit. (Quit: webchat.esper.net)
#114 [08:08] <XxfaxenxX> in my E-Mail it is @gmail but not at other position
#115 [08:08] <CubeTheThird> ??> XxfaxenxX tools/hjt
#116 [08:08] <Mightyena> XxfaxenxX: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#117 [08:08] <Mightyena> XxfaxenxX: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#118 [08:09] <XxfaxenxX> Mightyena thanks i try
#119 [08:11] <Azimut> Hi, i have a problem with my minecraft account
#120 [08:11] <Azimut> So, some month ago i disableded the account but now i want to play the game again... but i don t remember the password. I tried to reset it but i m not receiving the email for the reset on my email-box. Can you help me ?
#121 [08:12] <CubeTheThird> Azimut, if you disabled the account you will have to contact mojang support to re-enable it
#122 [08:12] <CubeTheThird> ??> Azimut mojang/email
#123 [08:12] <Mightyena> Azimut: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#124 [08:12] <Mightyena> Azimut: Note: Do NOT send more than one at a time.
#125 [08:12] <Azimut> thank you!
#126 [08:16] <Ship_Sinker> Hello again, I can not log onto my premium account with the official Minecraft launcher even if the Username and password are correct
#127 [08:16] <CubeTheThird> Ship_Sinker, what's it saying now?
#128 [08:17] <Ship_Sinker> Invalid email or password
#129 [08:17] <CubeTheThird> Ship_Sinker, and you saved the changes to the hosts file?
#130 [08:18] <Ship_Sinker> I am logged onto minecraft.net
#131 [08:18] <Ship_Sinker> yes I did
#132 [08:18] <Ship_Sinker> But it won't let me log in w the launcher
#133 [08:18] <CubeTheThird> Ship_Sinker, did you close and re-open the launcher?
#134 [08:18] <Ship_Sinker> Or any launcher
#135 [08:18] <Ship_Sinker> I even reinstalled it
#136 [08:19] <XxfaxenxX> Mightyena http://paste.ubuntu.com/p/JT495FNDyf/plain/
#137 [08:19] <Ship_Sinker> Should I click on that?
#138 [08:19] <CubeTheThird> ??> XxfaxenxX win/hosts/edit
#139 [08:19] <Mightyena> XxfaxenxX: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#140 [08:19] <Mightyena> XxfaxenxX: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#141 [08:20] <CubeTheThird> ??> Ship_Sinker win/dns
#142 [08:20] <Mightyena> Ship_Sinker: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#143 [08:21] <Ship_Sinker> I flushed all of them i'm trying again now
#144 [08:22] <Ship_Sinker> THANK YOU VERY MUCH GOD BLESS YOU GOOD HELPFULL SOUL <33333
#145 [08:23] <CubeTheThird> no problem :3
#146 [08:23] <XxfaxenxX> Mightyena what i have to do then
#147 [08:29] <XxfaxenxX> @CubeTheThird i had to do this Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open" but what i have to do then
#148 [08:30] <CubeTheThird> XxfaxenxX, remove the lines in that file that have mojang in it
#149 [08:31] * Ship_Sinker [webchat@89.136.157.84] has quit. (Quit: webchat.esper.net)
#150 [08:35] <XxfaxenxX> CubeTheThird the kines on the top the Copyright of mojang 2
#151 [08:36] <CubeTheThird> what?
#152 [08:38] <XxfaxenxX> CubeTheThird only the lines at the Bottom side with the IP adress or the lines at the topside with Copyright mojang
#153 [08:38] <CubeTheThird> XxfaxenxX, right. You should see 2 lines, one with authserver.mojang.com and another with sessionserver.mojang.com
#154 [08:38] <CubeTheThird> XxfaxenxX, remove those lines
#155 [08:40] <XxfaxenxX> CubeTheThird and after that
#156 [08:40] <CubeTheThird> XxfaxenxX, save the file, and try again
#157 [08:43] * Me4502 [~quassel@167-179-178-74.a7b3b2.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#158 [08:44] <XxfaxenxX> CubeTheThird Mightyena thanks for ur help tank u very mutch
#159 [08:45] <CubeTheThird> no problem
#160 [08:45] <CubeTheThird> also, Mightyena is a bot
#161 [08:50] * Kole [webchat@70-224-76-60.lightspeed.dybhfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#162 [08:55] * Santzes [~santzes@li1779-152.members.linode.com] has joined #minecrafthelp
#163 [08:56] <Santzes> Hey! Is there possibility to get multiple entity positions from one rcon command? like, let's say 10 closest creepers
#164 [08:57] <CubeTheThird> I mean.. that should be no different than running commands normally
#165 [08:58] <CubeTheThird> /execute @e{count=10,sort=nearest} or something along those lines
#166 [08:58] <CubeTheThird> oop meant [] not {}
#167 [08:59] <CubeTheThird> and limit, not count
#168 [08:59] <CubeTheThird> https://minecraft.gamepedia.com/Commands#Target_selectors
#169 [09:02] * Esp_V_TheKing [webchat@36.red-79-147-186.dynamicip.rima-tde.net] has joined #minecrafthelp
#170 [09:02] <Esp_V_TheKing> The game crashed whilst updating screen events
#171 [09:02] <Esp_V_TheKing> Error: java.lang.IllegalStateException: Keyboard must be created before you can query key state pls help whit this
#172 [09:03] * xXRockGamesXx [webchat@202.red-79-145-225.dynamicip.rima-tde.net] has joined #minecrafthelp
#173 [09:03] <xXRockGamesXx> Hi, I bougth my account like 6 or 7 years ago and now i can´t log in
#174 [09:05] <Esp_V_TheKing> The game crashed whilst updating screen events
#175 [09:05] <Esp_V_TheKing> Error: java.lang.IllegalStateException: Keyboard must be created before you can query key state pls somebody can help me `ls
#176 [09:08] * Reel09 [webchat@pool-173-71-90-95.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#177 [09:08] <Reel09> Hello
#178 [09:09] * mac [webchat@d4-50-137-240.evv.wideopenwest.com] has joined #minecrafthelp
#179 [09:11] <mac> I cannot launch minecraft at all. i had tried everything i could find on mojang bugs and elsewhere and still not able to launch at all.
#180 [09:12] * Argeus [webchat@217.131.87.68] has quit. (Quit: webchat.esper.net)
#181 [09:13] * Iterable [webchat@cpe-65-184-30-196.carolina.res.rr.com] has joined #minecrafthelp
#182 [09:14] <Reel09> When I log in to Minecraft on the website It just stays there on the login page and When I try to reconnect my account it doesnt work
#183 [09:14] * Iterable [webchat@cpe-65-184-30-196.carolina.res.rr.com] has quit. (Client Quit)
#184 [09:15] * Plys15 [webchat@82.102.16.174] has joined #minecrafthelp
#185 [09:16] <Plys15> I've come to delete Minecraft should I then buy it again Or can you just download it
#186 [09:16] <CubeTheThird> https://minecraft.net/download
#187 [09:17] <Reel09> Also I had this problem last time and it was fixed
#188 [09:26] <Reel09> hello?
#189 [09:26] <CubeTheThird> Reel09, you're having the same issue? Are you using Alt tools?
#190 [09:27] <Reel09> Not anymore
#191 [09:27] <Reel09> I deleted them
#192 [09:27] <CubeTheThird> Reel09, no MCLeaks, Altening, etc?
#193 [09:27] <Reel09> yup
#194 [09:27] <CubeTheThird> Reel09, did you reboot your PC?
#195 [09:27] <Reel09> no
#196 [09:28] <CubeTheThird> Reel09, do that first
#197 [09:28] <Reel09> K
#198 [09:28] * Reel09 [webchat@pool-173-71-90-95.cmdnnj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#199 [09:35] * danielandtimothy [webchat@136.228.99.152] has joined #minecrafthelp
#200 [09:38] <danielandtimothy> Hi, I dont know if this is the right place to ask a question like this, but a hacker logged into a pretty small server I setup for my subreddit/discord server and dropped diamonds everywhere. Is there any way to remove items that were duplicated or otherwise somehow summoned by a hacker? Most online searches I found said "rollback the server" which
#201 [09:38] <danielandtimothy> is something I am hoping to avoid if possible. i do have coreprotect, but I am pretty inexperienced with it (and moderation on minecraft in general) so I am unsure fi this is something that plugin could even help with.
#202 [09:39] <CubeTheThird> I recommend you as on the minecraft forums about that one, or on reddit
#203 [09:39] * Reel09 [webchat@pool-173-71-90-95.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#204 [09:40] * Dale [webchat@87.116.178.2] has joined #minecrafthelp
#205 [09:40] <Reel09> I restarted my pc
#206 [09:40] <CubeTheThird> Reel09, next, let's look again at your hosts file
#207 [09:40] <CubeTheThird> ??> Reel09 win/hosts/edit
#208 [09:40] <Mightyena> Reel09: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#209 [09:40] <Mightyena> Reel09: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#210 [09:40] <Dale> Hello everyone!
#211 [09:41] <CubeTheThird> hello Dale
#212 [09:41] <Dale> I have a problem with Minecraft Realms. I get Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host. I found no help so far.
#213 [09:41] * danielandtimothy [webchat@136.228.99.152] has quit. (Quit: webchat.esper.net)
#214 [09:42] <CubeTheThird> A specific realm, or any?
#215 [09:42] <Dale> The things I tried: Port Forwarding, Restarting router/launcher/PC, checked firewall/antivirus/Java settings, relog into my account, close the realm. Specific one, my own. My brother can log in just fine.
#216 [09:43] <Reel09> ok
#217 [09:43] <Reel09> bye
#218 [09:43] <Reel09> bye
#219 [09:43] * Reel09 [webchat@pool-173-71-90-95.cmdnnj.fios.verizon.net] has left #minecrafthelp
#220 [09:43] <CubeTheThird> Dale, you shouldn't be touching port forwarding for realms, as that uses randomized ports last I checked
#221 [09:44] <CubeTheThird> Dale, in any case, are you able to connect if you switch the realm to a different world, or a minigame?
#222 [09:45] <Dale> The reason I tried is that ther'es a list of ports to open on Realms support page and I was desperate :D
#223 [09:46] <CubeTheThird> Dale, ya make sure you've removed all of those forwarding rules. That could lock you out
#224 [09:46] <Dale> I'll try other worlds or minigames and see if it does anything. I will remove the ports!
#225 [09:51] <Dale> Yeah, so it happened in the new world as well. It let me play like 10 seconds. Sometimes, this error doesn't even show up and I get to play for hours until I disconnect. Sometimes, I can't even play for 2 seconds.
#226 [09:51] <Dale> My brother is not in the same household as I am and on different ISp.
#227 [09:51] <CubeTheThird> are you both in the same region?
#228 [09:53] <Dale> Yes!
#229 [09:53] <Dale> Quite nearby actually.
#230 [09:54] <CubeTheThird> Dale, do you have issues with public servers? or just realms
#231 [09:54] <Dale> I had that issues with some of the online servers I tested on, yeah.
#232 [09:55] <CubeTheThird> Dale, can you run a test on speedtest.net
#233 [09:56] <Dale> https://www.speedtest.net/result/9364378931
#234 [09:56] <CubeTheThird> Dale, well.. your speeds are quite low, which may be contributing to the problem
#235 [09:57] <Dale> Could that explain how I can sometimes randomly play and sometimes not at all?
#236 [09:58] * Yunus1903 [~Yunus1903@d54C459D4.access.telenet.be] has quit. (Quit: Leaving)
#237 [09:58] <CubeTheThird> Dale, there are a lot of factors that can impact it, but typically the time of day/week will influence how many users are on the services, which may change your available bandwidth, and ability to connect to servers and such
#238 [09:58] <CubeTheThird> Dale, even something like your distance to a wireless router can affect it
#239 [09:59] <Dale> Everything is wired on my end, so I assume it might have something to do with the overall high traffic
#240 [10:00] * alakapax [webchat@181.164.197.119] has joined #minecrafthelp
#241 [10:00] <alakapax> hello
#242 [10:00] <Dale> Well, thank you for your time!
#243 [10:01] <alakapax> i cant log in on minecraft.net
#244 [10:01] <alakapax> refound
#245 [10:01] * mac [webchat@d4-50-137-240.evv.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#246 [10:01] <alakapax> AAAAAAAAAAAAAAAAAAAAAA
#247 [10:01] <alakapax> AAAAAAAAAAAAAAAAAAAAAA
#248 [10:01] * Dale [webchat@87.116.178.2] has left #minecrafthelp
#249 [10:02] <alakapax> HELLO
#250 [10:02] <alakapax> umm
#251 [10:02] <alakapax> i cant log in on launcher
#252 [10:02] <CubeTheThird> alakapax, ok.. what happens?
#253 [10:02] <alakapax> i bought mc
#254 [10:03] <alakapax> and now i try to log in and it says invalid email or password
#255 [10:03] <CubeTheThird> alakapax, did you use an Alt tool?
#256 [10:03] <alakapax> no
#257 [10:03] <CubeTheThird> alakapax, are you using a VPN/Proxy?
#258 [10:03] <alakapax> jfneuspiller@gmail.com
#259 [10:03] <alakapax> no
#260 [10:04] <CubeTheThird> ??> alakapax tools/hjt
#261 [10:04] * alex2 [webchat@d24-156-193-23.home4.cgocable.net] has joined #minecrafthelp
#262 [10:04] <Mightyena> alakapax: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#263 [10:04] <Mightyena> alakapax: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#264 [10:04] <alex2> i bought the wrong version of minecraft
#265 [10:04] <alex2> how do i get a refund
#266 [10:04] <CubeTheThird> alex2, which did you buy?
#267 [10:04] <alex2> java
#268 [10:04] <alakapax> yes
#269 [10:05] <CubeTheThird> ??> alex2 mojang/email
#270 [10:05] <Mightyena> alex2: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#271 [10:05] <Mightyena> alex2: Note: Do NOT send more than one at a time.
#272 [10:05] <alex2> but they want my xbox gamertag and its for pc?
#273 [10:07] * Esp_V_TheKing [webchat@36.red-79-147-186.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#274 [10:07] <CubeTheThird> alex2, umm.. no.. they don't need that for Java
#275 [10:08] <CubeTheThird> alex2, that field is optional
#276 [10:09] * alex2 [webchat@d24-156-193-23.home4.cgocable.net] has quit. (Quit: webchat.esper.net)
#277 [10:10] <alakapax> cube
#278 [10:10] <alakapax> https://paste.ubuntu.com/
#279 [10:10] <alakapax> dunno if thats ok
#280 [10:11] <CubeTheThird> alakapax, you have to submit it by pressing the paste! button first
#281 [10:11] <alakapax> https://paste.ubuntu.com/p/sZPJCnkqhD/
#282 [10:12] <alakapax> what should i do now?
#283 [10:12] <CubeTheThird> one moment
#284 [10:12] <alakapax> k
#285 [10:15] <alakapax> i have the sensation of you now hacking my computer
#286 [10:16] <CubeTheThird> alakapax, sorry but it is taking a very long time to open the link
#287 [10:16] <alakapax> dont worry
#288 [10:17] <CubeTheThird> ??> alakapax win/hosts/edit
#289 [10:17] <Mightyena> alakapax: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#290 [10:17] <Mightyena> alakapax: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#291 [10:19] * Xanje [webchat@d14-69-113-116.try.wideopenwest.com] has joined #minecrafthelp
#292 [10:20] <Xanje> My minecraft game is so messed up i don't know what to do
#293 [10:20] <alakapax> what should i do now
#294 [10:21] <alakapax> Mightyena
#295 [10:21] <CubeTheThird> alakapax, remove the lines in the file that have mojang in it
#296 [10:21] <CubeTheThird> Xanje, can you elaborate
#297 [10:21] * _Spartacos_ [webchat@189.33.64.80] has joined #minecrafthelp
#298 [10:22] <alakapax> now what
#299 [10:22] <_Spartacos_> I need to change my code of 2 factoeres
#300 [10:22] <alakapax> CubeTheThird ive done it
#301 [10:23] <CubeTheThird> _Spartacos_, do you mean your security questions?
#302 [10:23] <CubeTheThird> alakapax, save and try logging in again
#303 [10:23] <_Spartacos_> I don t remebered my security questions
#304 [10:23] <alakapax> I LOVE YOU GUYSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#305 [10:23] <Xanje> It keeps saying I'm not online even though i am. I'm stuck logged out of my account now, and when i was logged in every time i tried to play it said the authentication servers were down for maintenance. I also can't log into minecraft.net, every time i click the log in button, it just goes gray and does nothing.
#306 [10:23] <alakapax> REAL LOVE XDD
#307 [10:24] <alakapax> THANKSSSSS
#308 [10:24] <alakapax> cya!
#309 [10:24] * Artem [webchat@91.107.1.140] has joined #minecrafthelp
#310 [10:24] <_Spartacos_> helow
#311 [10:24] <_Spartacos_> hi
#312 [10:24] <Artem> Hi
#313 [10:25] <_Spartacos_> I need to remove my blindness
#314 [10:26] <CubeTheThird> ??> _Spartacos_ account/challenge/reset
#315 [10:26] <Mightyena> _Spartacos_: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#316 [10:26] <Artem> I paid for minecraft but i didnt recieve any emails. I recieved sms from my bank about a payment
#317 [10:26] <CubeTheThird> Artem, can you login to account.mojang.com/me
#318 [10:26] <_Spartacos_> I can't receive e-mail
#319 [10:27] <CubeTheThird> Xanje, have you used any Alt tools?
#320 [10:27] <CubeTheThird> _Spartacos_, then you will need to contact Mojang support
#321 [10:27] <CubeTheThird> ??> _Spartacos_ mojang/email
#322 [10:27] <Mightyena> _Spartacos_: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#323 [10:27] <Mightyena> _Spartacos_: Note: Do NOT send more than one at a time.
#324 [10:27] <_Spartacos_> ok
#325 [10:27] <_Spartacos_> i don t remembered my ID
#326 [10:27] <Xanje> Im not sure what that is so probably no?
#327 [10:28] <CubeTheThird> _Spartacos_, then tell them that in your email. You should have a confirmation email with the ID
#328 [10:28] <CubeTheThird> Xanje, are you using a VPN/Proxy?
#329 [10:28] * Artem [webchat@91.107.1.140] has quit. (Client Quit)
#330 [10:28] <Xanje> nope
#331 [10:29] <_Spartacos_> nope
#332 [10:29] <_Spartacos_> why
#333 [10:29] <Xanje> i was using norton antivirus but i deleted it to see if it would help, it did not
#334 [10:29] <_Spartacos_> ok tanks
#335 [10:29] <_Spartacos_> by
#336 [10:29] <CubeTheThird> ??> Xanje tools/hjt
#337 [10:29] <Mightyena> Xanje: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#338 [10:29] <Mightyena> Xanje: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#339 [10:29] * _Spartacos_ [webchat@189.33.64.80] has quit. (Quit: webchat.esper.net)
#340 [10:34] <Xanje> Ah it makes me a little anxious to send all that info
#341 [10:34] <CubeTheThird> there is no sensitive info in that report
#342 [10:36] <Xanje> https://paste.ubuntu.com/p/QHjmSCp3WT/
#343 [10:40] <CubeTheThird> Xanje, hmm not seeing much in your report that is the problem. Can you open cmd?
#344 [10:41] <Xanje> just opened it
#345 [10:41] <CubeTheThird> Xanje, run this: ping authserver.mojang.com
#346 [10:42] <Xanje> did it
#347 [10:43] <CubeTheThird> Xanje, what IP address did it give you?
#348 [10:44] <Xanje> 127.0.0.1
#349 [10:44] <CubeTheThird> Xanje, ok, let's change your DNS server
#350 [10:44] <CubeTheThird> ??> Xanje net/dns/public
#351 [10:44] <Mightyena> Xanje: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#352 [10:44] <Mightyena> Xanje: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#353 [10:45] <Xanje> wait so how do i change my dns server?
#354 [10:46] <CubeTheThird> Xanje, do what Mightyena said
#355 [10:47] * cho [webchat@pool-108-41-32-84.nycmny.fios.verizon.net] has joined #minecrafthelp
#356 [10:48] <cho> i cant login to minecraft because it says unable to login and when i press login on the website nothing happens and it doesnt even say incorrect password
#357 [10:49] <CubeTheThird> cho, have you used an Alt tool
#358 [10:49] <cho> Like the thing to get alts
#359 [10:49] <cho> yeah
#360 [10:49] <cho> i messed up
#361 [10:49] <cho> :(
#362 [10:50] <cho> I shouldnt have but i just really wanted to play
#363 [10:50] <cho> so what can i do
#364 [10:51] <cho> @CubeTheThird what should i do
#365 [10:51] <CubeTheThird> cho, firstly, remove the tool you used
#366 [10:51] <cho> i deleted it alreadu
#367 [10:51] <CubeTheThird> cho, then you have to fix your system's hosts file
#368 [10:51] <CubeTheThird> ??> cho win/hosts/edit
#369 [10:51] <Mightyena> cho: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#370 [10:51] <Mightyena> cho: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#371 [10:52] <cho> start menu of what
#372 [10:52] <cho> amd wjere is notepad
#373 [10:52] <Xanje> Im not sure if i use ipv4 or ipv6
#374 [10:54] <CubeTheThird> are you on Windows?
#375 [10:55] <CubeTheThird> Xanje, probably ipv4
#376 [10:55] <cho> @cubethethird I am on mac
#377 [10:55] <cho> CubeTheThird and i am in terminal
#378 [10:56] <CubeTheThird> oh boy
#379 [10:56] <cho> What
#380 [10:56] <CubeTheThird> editing it on mac is not very easy. Lemme find you a link
#381 [10:56] <cho> okay
#382 [10:57] <cho> thank you so much for the help
#383 [10:57] <cho> i have been trying to get the game for so long
#384 [10:57] <CubeTheThird> cho, ok run this command: cat /private/etc/hosts
#385 [10:57] <cho> and me being stupid got alts
#386 [10:58] <cho> okay i did
#387 [10:59] <CubeTheThird> cho, what did it return?
#388 [11:00] <cho> it sayd
#389 [11:01] <cho> 35.156.90.191 sessionserver.mojang.com
#390 [11:01] * meg [webchat@d24-156-237-141.home4.cgocable.net] has joined #minecrafthelp
#391 [11:01] <cho> and 35.156.90.191 authserver.mojang.com
#392 [11:01] <meg> just payed for and downloaded minecraft for Mac, and I can't open anything
#393 [11:01] <CubeTheThird> cho, ok, try running this: sudo nano /private/etc/hosts
#394 [11:01] <CubeTheThird> meg, what happens?
#395 [11:01] <cho> and 127.0.0.1 localhost
#396 [11:02] <cho> 255.255.255.255 broadcasthost
#397 [11:03] <cho> i have i math tutor in 2 minutes :(
#398 [11:03] <cho> i can keep this open though
#399 [11:03] <meg> Yea it's not working, thanks for trying
#400 [11:04] <meg> won't even let me open a single player world
#401 [11:04] <cho> @cubethethird what info do you need
#402 [11:04] <cho> from the terminal
#403 [11:05] <CubeTheThird> cho, ok, try running this: sudo nano /private/etc/hosts
#404 [11:05] <CubeTheThird> cho, then enter the password
#405 [11:05] <cho> CubeTheThird i did
#406 [11:05] <CubeTheThird> cho, now you should be able to edit the hosts file
#407 [11:06] <CubeTheThird> cho, erase the lines that have mojang in it, then press cmd + x to save
#408 [11:41] <Xanje> anyone still here, i had to do a class call
#409 [11:43] <CubeTheThird> did you change your DNS server?
#410 [11:43] <Xanje> yep
#411 [11:44] * GobBluth [webchat@96-125-218-149.ip.tor.radiant.net] has joined #minecrafthelp
#412 [11:44] <GobBluth> Hi, I'm having an issue finding where to link my microsoft account to my mojang account
#413 [11:45] <CubeTheThird> GobBluth, what do you mean by link them?
#414 [11:45] * dandus [webchat@89-64-66-51.dynamic.chello.pl] has joined #minecrafthelp
#415 [11:46] * Jobless_Child [webchat@host86-170-18-11.range86-170.btcentralplus.com] has joined #minecrafthelp
#416 [11:46] <GobBluth> I play primarily on Xbox, created a mojang account to see past purchases, not sure how to look at my purchases through microsoft store without linking
#417 [11:46] <dandus> Hello. How can i recover stolen i think account. I dispute changing email but still wont receive email with password reset
#418 [11:47] <Jobless_Child> Does anyone know how i can change my account password if i dont have access to my email
#419 [11:47] <CubeTheThird> GobBluth, any purchases on bedrock platforms would be tied to your microsoft account, not Mojang account
#420 [11:48] <CubeTheThird> ??> dandus account/send-email
#421 [11:48] <Mightyena> dandus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#422 [11:48] <CubeTheThird> ??> Jobless_Child account/send-email
#423 [11:48] <Mightyena> Jobless_Child: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#424 [11:48] <Xanje> what should i do now? i changed my dns
#425 [11:49] <CubeTheThird> Xanje, first, try logging in again
#426 [11:49] <Xanje> just did, still said sorry, try again when youre online
#427 [11:49] <CubeTheThird> ??> Xanje win/dns
#428 [11:49] <Mightyena> Xanje: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#429 [11:50] <Xanje> just did it
#430 [11:51] <CubeTheThird> Xanje, and now?
#431 [11:51] <GobBluth> Ok i spoke with microsoft support and they said i needed to find it with mojang. Item was purchased in 2014 on 360 edition
#432 [11:51] <GobBluth> Guardians of the Galaxy skin pack doesn't show up, but my star wars and mass effect ones do
#433 [11:51] <Xanje> nope, same thing
#434 [11:52] <CubeTheThird> Xanje, can you open cmd again?
#435 [11:52] <Xanje> yep
#436 [11:52] <CubeTheThird> GobBluth, you might have to contact Mojang support then. I'm not sure where those legacy purchases get listed
#437 [11:52] <CubeTheThird> ??> GobBluth mojang/email
#438 [11:52] <Mightyena> GobBluth: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#439 [11:52] <Mightyena> GobBluth: Note: Do NOT send more than one at a time.
#440 [11:52] <CubeTheThird> Xanje, ping authserver.mojang.com
#441 [11:53] <Xanje> did it
#442 [11:53] <CubeTheThird> Xanje, what IP did you get this time?
#443 [11:53] <Xanje> same as before, 127.0.0.1
#444 [11:53] <GobBluth> OK thank you so much!
#445 [11:53] <CubeTheThird> ??> Xanje win/hosts/edit
#446 [11:53] <Mightyena> Xanje: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#447 [11:53] <Mightyena> Xanje: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#448 [11:54] * dandus [webchat@89-64-66-51.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#449 [11:55] <Xanje> ok did it
#450 [11:56] <CubeTheThird> Xanje, in the notepad, do you see things with mojang in it?
#451 [11:56] * GobBluth [webchat@96-125-218-149.ip.tor.radiant.net] has quit. (Quit: webchat.esper.net)
#452 [11:56] <Xanje> at the bottom yep
#453 [11:57] <CubeTheThird> Xanje, remove those, then save the file
#454 [11:57] <Xanje> okay done
#455 [11:57] <CubeTheThird> Xanje, now try again
#456 [11:58] <Xanje> omg it worked
#457 [11:58] <Xanje> thank you so much
#458 [11:58] <CubeTheThird> awesome!
#459 [11:59] <Xanje> wow that took forever lol sorry to bother!
#460 [11:59] <CubeTheThird> it's weird because that didn't appear in your report earlier
#461 [11:59] <Jobless_Child> I accidentally sent an email to the help team but I have fixed it and I don't know what to do
#462 [12:00] <CubeTheThird> I think you can reply to the auto-response saying you no longer need assistance
#463 [12:02] * Xanje [webchat@d14-69-113-116.try.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#464 [12:08] <cho> @CubeTheThird when i do command x in the terminal nothing jappens
#465 [12:08] <cho> nevermind it was control x
#466 [12:08] <CubeTheThird> ah my bad
#467 [12:09] <cho> Cube it still says invalid email or password
#468 [12:09] * fliper [webchat@193.246.156.27] has joined #minecrafthelp
#469 [12:09] <cho> on the minecraft app
#470 [12:09] <CubeTheThird> ??< mac/dns
#471 [12:09] <CubeTheThird> ??> cho mac/dns
#472 [12:09] <Mightyena> cho: To clear your DNS cache on Mac OS X Leopard/Snow Leopard (10.5+), open a Terminal window (in Applications->Utilities)
#473 [12:09] <Mightyena> cho: In this window, type "sudo dscacheutil -flushcache" (no quotes) and press enter. When prompted for a password, enter your user login password.
#474 [12:10] <fliper> i can loggin in minecraft.net and mojang
#475 [12:10] <CubeTheThird> what happens?
#476 [12:10] <fliper> can´t sorry
#477 [12:11] <fliper> i can t logging on minecraft.net and mojang
#478 [12:11] <CubeTheThird> fliper, yes you said that, but what happens when you try?
#479 [12:11] <cho> @Mightyena what do i do next
#480 [12:11] <fliper> nothing happens
#481 [12:12] <CubeTheThird> fliper, did you use an Alt tool?
#482 [12:12] <CubeTheThird> cho, after doing that, try logging in again. You may need to close and re-open the launcher
#483 [12:12] <fliper> nop
#484 [12:12] <fliper> but is on google chrome
#485 [12:12] <CubeTheThird> fliper, are you using a VPN/Proxy?
#486 [12:12] <fliper> not the launcher
#487 [12:12] <fliper> the launcher works
#488 [12:12] <cho> it still says incorrect login
#489 [12:13] <CubeTheThird> cho, can you run: cat /private/etc/hosts
#490 [12:13] <fliper> no
#491 [12:13] <CubeTheThird> ??> fliper tools/hjt
#492 [12:13] <Mightyena> fliper: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#493 [12:13] <Mightyena> fliper: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#494 [12:14] <cho> i did
#495 [12:14] <cho> what should i delete
#496 [12:14] * fliper [webchat@193.246.156.27] has quit. (Quit: webchat.esper.net)
#497 [12:15] <CubeTheThird> cho, I'm just asking to make sure the things with mojang were deleted first
#498 [12:15] <cho> yeah they were but they came back
#499 [12:15] <cho> and now there is a new thing
#500 [12:15] <cho> it says jacks mbp
#501 [12:16] <cho> what should i do
#502 [12:16] <cho> CubeTheThird should i delete the mojang things in it again
#503 [12:16] <CubeTheThird> cho, can you also check /etc/hosts
#504 [12:17] <cho> yeah it says /etc/hosts: permission denied
#505 [12:17] <CubeTheThird> can you run cat on it?
#506 [12:17] <cho> wdym
#507 [12:18] <CubeTheThird> cho, cat /etc/hosts
#508 [12:18] <cho> on that line?
#509 [12:18] <CubeTheThird> yes
#510 [12:18] <CubeTheThird> nano is for editing. Cat just prints out the file
#511 [12:19] <cho> it just made a new file
#512 [12:19] <cho> with nothing
#513 [12:19] <CubeTheThird> ok that's good
#514 [12:19] <cho> the only other thing i could think of is if my account is locked out
#515 [12:20] <cho> for trying to many times
#516 [12:20] <cho> but i already waited the hour or whatever
#517 [12:20] <cho> and changed my password
#518 [12:20] <cho> i did it last night
#519 [12:20] <cho> i just got it last night
#520 [12:20] <cho> from a code
#521 [12:21] <CubeTheThird> cho, what did you use for Alts?
#522 [12:22] <cho> Minecraft leaks dot net
#523 [12:22] <cho> i dont wanna put the website
#524 [12:23] <cho> CubeTheThird i used MCleaks
#525 [12:23] <CubeTheThird> cho, when you save /private/etc/hosts with ctrl x, did it give you an error?
#526 [12:23] <cho> no
#527 [12:23] <cho> i dont think so
#528 [12:24] <cho> i can run it again
#529 [12:24] <CubeTheThird> cho, yes. This time, first do ctrl + w to write
#530 [12:24] <cho> ok
#531 [12:24] <CubeTheThird> cho, err.. sorry, it's ctrl + o I think
#532 [12:25] <cho> so should i do ctrl o and then delete the stuff with minecraft in it CubeTheThird
#533 [12:25] <CubeTheThird> cho, delete stuff, then ctrl o, then ctrl x to exit
#534 [12:26] <cho> I cant delete it
#535 [12:27] <cho> CubeTheThird i cant get to the line to delete it
#536 [12:28] <CubeTheThird> cho, did you run: sudo nano /private/etc/hosts
#537 [12:28] <cho> yeah
#538 [12:29] <CubeTheThird> cho, but you can't move the cursor to delete the lines?
#539 [12:29] <cho> CubeTheThird i can now
#540 [12:29] <cho> should i only delete the stuff with mojang
#541 [12:29] <CubeTheThird> yes
#542 [12:30] <cho> CubeTheThird should i delete the numbers on the far left of it
#543 [12:30] <CubeTheThird> cho, yes, the whole line
#544 [12:30] <cho> okay then what
#545 [12:30] <CubeTheThird> ctrl o to write, then ctrl x to exit
#546 [12:30] <cho> CubeTheThird i did control O now do i need to type anything
#547 [12:31] <CubeTheThird> you shouldn't have to
#548 [12:31] <CubeTheThird> just press enter
#549 [12:31] <cho> CubeTheThird it just gives like the error sound
#550 [12:31] <cho> like the mac sound when you cant type or whatever
#551 [12:31] <CubeTheThird> any error messages..?
#552 [12:31] <cho> no
#553 [12:32] <cho> should i get out of terminal now
#554 [12:32] <cho> maybe it worked
#555 [12:32] <cho> and i cant do it again
#556 [12:32] <CubeTheThird> sure?
#557 [12:33] <cho> it says do u want to terminate any running procceses in this window when i try to leave it should i press yes
#558 [12:33] <CubeTheThird> ok...
#559 [12:34] <cho> nope
#560 [12:34] <cho> doesnt work
#561 [12:34] <cho> im gonna go crazy
#562 [12:36] <cho> CubeTheThird it doesnt work
#563 [12:36] <CubeTheThird> cho, open it in nano again
#564 [12:36] <cho> what command is that
#565 [12:36] <CubeTheThird> sudo nano /private/etc/hosts
#566 [12:37] <cho> ok
#567 [12:37] <cho> the mojang things are back
#568 [12:37] <cho> there are a bunch of things about local host
#569 [12:37] <CubeTheThird> cho, remove them, then try ctrl + o. It should ask you the name to save it as, right?
#570 [12:37] <cho> localhost is used to configure the loopback interface
#571 [12:37] <cho> # when the system is booting. Do not change this entry.
#572 [12:37] <cho> that what it says
#573 [12:37] <CubeTheThird> ya ignore the localhost stuff
#574 [12:38] <cho> ok so just delete the mojang stuff?
#575 [12:38] <CubeTheThird> yes. Just those lines
#576 [12:38] <cho> yeah a little white thing pops up
#577 [12:38] <cho> on the bottom
#578 [12:39] <cho> saying file name to write
#579 [12:39] <CubeTheThird> right. It should have already written "hosts" there, and you can press enter
#580 [12:39] <cho> yeah
#581 [12:39] <cho> i pressed enter
#582 [12:39] <cho> then should i do control x
#583 [12:40] <CubeTheThird> cho, yes, do x to exit
#584 [12:40] <cho> okay i did
#585 [12:40] <cho> now should i close terminal
#586 [12:40] <CubeTheThird> sure
#587 [12:41] <cho> OH MY GOD
#588 [12:41] <cho> IT WORKS
#589 [12:41] <CubeTheThird> yay
#590 [12:41] <cho> YOU ARE THE BEST HUMAN LIVING ON THIS EARTH
#591 [12:41] <cho> THANK YOU SOSOSOSOSOSO MUCH
#592 [12:41] <CubeTheThird> glad it works!
#593 [12:41] <cho> I HOPE YOU HAVE THE BEST DAY EVER
#594 [12:41] <cho> BLESS YOUR SOUL
#595 [12:41] <CubeTheThird> you too
#596 [12:41] <cho> THANK YOU
#597 [12:42] <GreyVulpine> Wow.
#598 [12:43] <CubeTheThird> ._.
#599 [12:43] <CubeTheThird> that was painful
#600 [12:43] <GreyVulpine> mhmm. could feel it over here.
#601 [12:44] <CubeTheThird> not sure what I hate more. Things that tamper with hosts file, or fixing it, no a mac
#602 [12:45] <GreyVulpine> There's even a new alt launcher that doesn't mess with the hosts file, but instead has a constant running background process..
#603 [12:46] <CubeTheThird> I know Altening does something like that, but still messes with hosts file
#604 [12:52] * niklas [webchat@pD95131E8.dip0.t-ipconnect.de] has joined #minecrafthelp
#605 [12:52] <niklas> hey
#606 [12:53] <niklas> anyone here
#607 [13:46] * ALFA_WOLFIE [webchat@ip72-195-216-110.ph.ph.cox.net] has joined #minecrafthelp
#608 [13:48] <ALFA_WOLFIE> The password reset is not working and my daughter can not login and none of her stuff/skins are loading. She is getting an error message. I have had several emails with mojang support with little help.
#609 [13:48] <CubeTheThird> what's the error message?
#610 [13:49] <ALFA_WOLFIE> There is an error with your account. Error Number -9
#611 [13:50] <CubeTheThird> which edition of the game is this?
#612 [13:50] <ALFA_WOLFIE> How do I find that? She plays on iPad and Xbox One and neither are working
#613 [13:51] <ALFA_WOLFIE> The password we have always used says it is wrong and the password reset is not working.
#614 [13:51] <CubeTheThird> ALFA_WOLFIE, ah gotcha, those are the Bedrock edition. The account normally used with those is a Microsoft account, so I would recommend chatting with Microsoft support to help fix the account
#615 [13:53] <ALFA_WOLFIE> Is there a different place to login for Microsoft? I have tried The Google and it always takes me to Minecraft.net
#616 [13:55] <CubeTheThird> one sec lemme see if I can find a good link
#617 [13:55] <CubeTheThird> but no it wouldn't be minecraft.net in this case
#618 [13:59] <CubeTheThird> ALFA_WOLFIE, ah here we go, see if this helps out: https://bugs.mojang.com/browse/MCPE-62421
#619 [14:02] * PranitEquestrian [webchat@43.230.46.161] has joined #minecrafthelp
#620 [14:03] <PranitEquestrian> just downloaded the java version on my PC..had a query..how do i get wand as i need to use world edit
#621 [14:04] <CubeTheThird> You will have to look up how to install the world edit mod. That is not part of vanilla minecraft
#622 [14:07] <PranitEquestrian> thanks..may i ask how do i do it..
#623 [14:07] <CubeTheThird> PranitEquestrian, we don't support mods here. I recommend you go to the minecraft forums or reddit for information about that
#624 [14:42] * Spanju [webchat@91.105.46.47] has joined #minecrafthelp
#625 [14:42] <Spanju> hello?
#626 [14:43] <Spanju> Everytime i lunch minecraft it crashes and gives me and error saying something about OpenGL
#627 [14:43] <Spanju> I basically just got the game and dont know how to fix it.
#628 [14:47] <Spanju> hello??
#629 [14:52] <Spanju> ://