#MinecraftHelp > 2020-05-03
#1 [00:58] * Tiblob [webchat@121.211.17.222] has joined #minecrafthelp
#2 [00:58] <Tiblob> Hi, i am currently having a problem with realms
#3 [00:58] <Tiblob> i can not join my american friends realm from australia
#4 [01:00] <Tiblob> it gives me a Internal Exception: java.IOException: An existing connection was forcibly closed by the remote host
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#7 [02:07] * jonnyboy [webchat@bzq-79-176-69-75.red.bezeqint.net] has joined #minecrafthelp
#8 [02:07] <jonnyboy> my internet shut down and when I tried to load my world, it wasn't there anymore once the internet was back up and running.
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#11 [02:28] <idan> i cant open an account
#12 [02:29] <idan> help me
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#15 [03:00] <Serae> Can anybody help me with this weird crash log I keep getting? I'm on Windows 10, updated my graphics card drivers, and like tried almost everything I could. Thanks. https://pastebin.com/sRgJdpxC
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#17 [03:56] * Happ1RS [webchat@148-252-112.82.3p.ntebredband.no] has joined #minecrafthelp
#18 [03:56] <Happ1RS> Hello
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#20 [04:02] * LAMAO [webchat@c-66-41-71-1.hsd1.mn.comcast.net] has joined #minecrafthelp
#21 [04:02] <LAMAO> Why cant I login?
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#23 [04:03] * Paul [webchat@104-3-121-94.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#24 [04:06] <Paul> When I try to log into minecraft.net, I can type in my credentials but the button that says "log in" doesn't do anything when I press it. Sometimes it has me verify I'm not a robot but it still doesn't work. I have disabled my ad block and tried different browsers and it still doesn't work.
#25 [04:07] <Paul> Is anyone here that can help me?
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#28 [04:12] <Paul> I still need help if anyone is here
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#30 [04:15] * JustMeGoofy [webchat@185.5.167.177] has joined #minecrafthelp
#31 [04:15] <JustMeGoofy> Hello, i have a problem with remembering my Email to this account name "JustMeGoofy" I cant rembmer pasword either, but i have transaction ID from the Date i bought the acc.
#32 [04:17] <JustMeGoofy> and if the email is JustMeGoofy@gmail.com then i do not have acces to that email anymore.
#33 [04:54] * Isabel [webchat@84.122.94.92.dyn.user.ono.com] has joined #minecrafthelp
#34 [04:54] <Isabel> Hi
#35 [04:58] * Isabel [webchat@84.122.94.92.dyn.user.ono.com] has quit. (Client Quit)
#36 [05:00] * Philipp [webchat@p57AF15B3.dip0.t-ipconnect.de] has joined #minecrafthelp
#37 [05:03] <Philipp> Please fix the error and restart. How do I fix this ?
#38 [05:03] <Philipp> f61efefaa3434b438964e5752efbfcff
#39 [05:03] <Philipp> How can I post an error message in here
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#41 [05:29] * lebelgepatte [webchat@86.234-243-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#42 [05:30] <lebelgepatte> Hi,
#43 [05:30] <lebelgepatte> I have some problems with my minecraft acoount on website: https://www.minecraft.net/nl-nl/
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#52 [08:25] * asthenia182 [webchat@host147-173-dynamic.16-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#53 [08:25] <asthenia182> hello there, I cannot recover my legacy account. It seems to send me no email!
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#55 [08:43] * Nick is now known as Guest55416
#56 [08:45] * gini [webchat@net-93-148-96-151.cust.vodafonedsl.it] has joined #minecrafthelp
#57 [08:45] <gini> non mi permette di accedere perchè?
#58 [08:45] <Guest55416> Hello comunity. The game is crashing while loading. I haven't rebooted the pc since last time i played, nor installed or updated anything.
#59 [08:46] <Guest55416> To solve the issue i 've unsinstalled the game, java graphic card drivers, downgraded version but non worked. Here is the log
#60 [08:49] <Guest55416> https://paste.gg/p/anonymous/0b0f82fd71c84a72b4336c6fbbd56e87
#61 [08:49] <Guest55416> Hope you can assist. BR
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#68 [09:43] * Zach is now known as Guest72494
#69 [09:43] <Guest72494> Hi, anyone able to help with a Win 10 question?
#70 [09:52] * hi [webchat@cpc112513-pres22-2-0-cust120.18-3.cable.virginm.net] has joined #minecrafthelp
#71 [09:54] <hi> im trying to get into my account to finish buying when i accidentally pressed x on my tab and when i try to log in cuz i havent bought it yet it tells me to log out
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#74 [10:21] * randy [webchat@097-070-071-043.res.spectrum.com] has joined #minecrafthelp
#75 [10:22] <randy> hey, I just updated my gpu drivers, and when opening minecraft, it says "GLFW error 65542 WGL: The driver does not appear to support OpenGL"
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#78 [10:28] <rach> hello, i have a mujang accaunt but i cant login. when i try too login, the camputer stay in the page login, and nothing happen. my mail netanelr2011@gmail.com
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#81 [11:08] * Zoe [webchat@119.207.7.46] has joined #minecrafthelp
#82 [11:08] <Zoe> hello?
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#88 [12:00] <Skidrowmega> I bought Minecraft June 11th, it says I haven't bought it
#89 [12:01] <Skidrowmega> And only Minecraft version I can play is demonstration one
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#96 [12:33] <Thomas> Hi, I played minecraft when I was younger but I can't find the email I used to buy minecraft. Is there a solution ?
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#99 [12:36] <Paul> Hello, when I try to log in on minecraft.net the button that says "Log in" doesn't do anything when I click it. Sometimes I'm asked to verify that I'm not a robot, but it still doesn't work. I've disabled my ad block, tried a different browser, and restarted my computer and I'm still having this problem.
#100 [12:37] <achmed> hello, when I try to login it says ' Make sure you are connected to the internet and try again' but my internet is just working fine.
#101 [12:38] <achmed> like i tried to run it as an admin didn't work, i reinstalled my launcher didn't work, I restarted my internet didn't work, I restarted my computer didn't work
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#103 [12:38] * greenpizza55 [webchat@173-20-155-0.client.mchsi.com] has joined #minecrafthelp
#104 [12:39] <greenpizza55> I just found out about how you can redeem a free copy of the Windows 10 edition of Minecraft if you own the Java version. Is that still possible?
#105 [12:41] <Paul> Is there anyone here to answer our questions?
#106 [12:42] <achmed> nope i do not think so xD
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#113 [12:56] <Aband0nAllH0pe> Just completed downloading the game purchased through the Microsoft store for Windows 10. When pressing the "sign in" button on the game homepage I get a "Failed to login" pop up dialog. Is there no way to enter your login credentials in the game or is it always automatic?
#114 [12:58] <Aband0nAllH0pe> The "Failed to login" message is "We tried to sign in to your Microsoft Account, but something went wrong."
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#118 [13:29] <Aband0nAllH0pe> Looks like downloading the "Xbox Identity Provider" app in the store fixed it
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#120 [14:21] * eatteafriend [webchat@d173-180-79-45.bchsia.telus.net] has joined #minecrafthelp
#121 [14:21] <eatteafriend> hello
#122 [14:21] <eatteafriend> i cant log intop my minecraft account
#123 [14:21] <eatteafriend> i can log in on other computers, but not my own
#124 [14:24] <grundetkajsa> Hello. I have an old minecraft account and tried to conntect it to my account on minecraft.net, but it dosen´t working. I also tried to migrating my old account to a new one, but it´s only say that my minecraft name or password is wrong, but it isn´t. please help me.
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#128 [14:44] <Trin> Yesterday I downloaded Minecraft on my 2012 MacBook Air. I was able to login and reach the title screen with the green button that says "play." When I press on the play button, a red notification appears in the top right corner of my screen that says "Sorry unable to start Minecraft, please check your configuration." I am unsure of what this means
#129 [14:44] <Trin> or how to get my game running.
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#132 [15:00] <Toaster> Hello, So today i wanted to play with my gf, her playing on her phone. and me on the PC. I googled i have the rights for a free copy code of the MC Windows 10 version. But i think since 20th april 2020 that no longer excists? can anyone confirm? i really hate that im literally 2 weeks to late.. just figuring this out. was this the end of codes for
#133 [15:00] <Toaster> people that allrdy have minecraft? or will it come back. I want to play with my gf. but i dont feel like paying twice for minecraft...
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#135 [15:56] * JQuigg [webchat@cpe-71-79-45-201.cinci.res.rr.com] has joined #minecrafthelp
#136 [15:57] <JQuigg> Good afternoon. Curious if anyone can assist. Unable to log in. Client says I am Offline, yet I am not.
#137 [16:07] * Plutonian3 [webchat@108-77-140-18.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
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#142 [16:13] <Aus> how do i fix this error [GLFW error 65542 : WGL: this driver doesnt support OpenGL ry updateing your drivers] all my drivers are up to date
#143 [16:18] <Plutonian3> Hello. I have been playing Minecraft: Java Edition since before the shift to Mojang accounts (probably 2010-2012), and I have been using this computer for years.
#144 [16:18] <Plutonian3> I believe I have already migrated my account because I was able to play Minecraft before with no problems.
#145 [16:18] <Plutonian3> Out of the blue, it started saying that I could only play demo, despite my already having owned the game for years. I have tried logging out and logging back in.
#146 [16:19] <Plutonian3> I have tried restarting the launcher multiple times. I have even pressed "Play Demo" to see if it was just an interface error, but it still brought me to the demo mode. An additional irregularity is that, instead of my username at the top left of the launcher, it says "Player". If you can help me, that would be greatly appreciated.
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#151 [16:26] * eatteafriend [webchat@d173-180-79-45.bchsia.telus.net] has joined #minecrafthelp
#152 [16:26] <eatteafriend> hello i cant log into my account
#153 [16:26] <eatteafriend> but i can log in through other computers
#154 [16:27] * Aus [webchat@cpe-75-189-109-19.sc.res.rr.com] has quit. (Quit: webchat.esper.net)
#155 [16:28] <eatteafriend> ive tried absoluetly everything
#156 [16:28] * DJMAM [webchat@138.118.136.176] has joined #minecrafthelp
#157 [16:29] <DJMAM> Hello :D, well, my problem is, when I try to open Minecraft (Java Edition) in my computer, it doesn't open, and a message appears saying that and error ocurred (other times this message says that the driver doesn1could not support OpenGL. I don't know what is OpenGL and I'm not really good at English (sorry ;-;). Do you know what should I do?
#158 [16:30] * wodgers [webchat@cpc83987-pool15-2-0-cust620.15-1.cable.virginm.net] has joined #minecrafthelp
#159 [16:30] <DJMAM> *this message says that the driver doesn't appear to support OpenGL
#160 [16:30] <wodgers> Hi lads, i've got a bit of an issue
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#162 [16:31] <Plutonian3> DJMAM, I don't know how to help you, but eatteafriend. Is it possible the computer it doesn't work on has Bedrock instead of Java, or the other way around?
#163 [16:33] <DJMAM> I think not, because when I open the Minecraft Launcher the title is Minecraft: Java Edition ¯\_(ツ)_/¯
#164 [16:34] <eatteafriend> No its the Java version
#165 [16:34] <eatteafriend> I cant log in through browser either.
#166 [16:34] * potato [webchat@cpe-24-162-175-201.rgv.res.rr.com] has joined #minecrafthelp
#167 [16:34] <eatteafriend> Ive tried disabling all my extensions as well
#168 [16:34] <potato> can i get a refund
#169 [16:34] <Plutonian3> I don't know
#170 [16:34] <potato> what you dont know
#171 [16:34] * potato is now known as Guest66568
#172 [16:34] <eatteafriend> ahhh ive been trying all afternoon im spelling everything correctly. I can log in other computers, but not my own
#173 [16:34] <Plutonian3> It looks like we all need help here, but there is no one to help us
#174 [16:35] <DJMAM> ;-;
#175 [16:35] <eatteafriend> akhgjd i just have no idea why its not working
#176 [16:35] <eatteafriend> It makes no sense.
#177 [16:35] <Plutonian3> Same here, fam
#178 [16:35] <eatteafriend> Ive literally tried everything
#179 [16:35] <eatteafriend> other then reinstalling windows 7
#180 [16:35] <Plutonian3> It started only letting me play on demo mode, out of the blue
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#184 [16:39] <Plutonian3> Does anyone know where I can email Mojang directly?
#185 [16:39] <GreyVulpine> Plutonian3 - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
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#187 [16:44] * Sehandm [webchat@c-98-251-0-16.hsd1.ga.comcast.net] has joined #minecrafthelp
#188 [16:44] <Sehandm> Hello
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#191 [16:57] <Kiwi> Hi I can not login to my account on my computer but I can login on my iPad so I know it works but I paid for it on my computer and want to play.
#192 [17:01] <Kiwi> hi how long is the wait as I have other things to do ?
#193 [17:03] <Kiwi> if u see this can I please have a refund on my minecraft Java edition
#194 [17:09] * ChiefCar931 [webchat@cpe-71-68-40-179.carolina.res.rr.com] has joined #minecrafthelp
#195 [17:10] <ChiefCar931> Hi! recently my account was hacked and even though I was able to solve this issue the skin I had had applied for around 6 or 7 years was changed and I no longer have access to the file due to getting a new computer since then. Is there any way to revert my skin to the model it was before?
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#199 [17:23] * Anthony [webchat@cpe-172-114-192-11.socal.res.rr.com] has joined #minecrafthelp
#200 [17:24] <Anthony> i cant log into the minecraft launcher and minecraft.net but i can log into mojang.com
#201 [17:24] <Anthony> this doesnt help
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#204 [17:26] <Anthony> i cant log into minecraft
#205 [17:26] <GreyVulpine> happens when you pirate minecraft or use alt launchers
#206 [17:26] <Anthony> no its not that
#207 [17:26] <GreyVulpine> It is.
#208 [17:27] <Anthony> it says incorrect minecraft username or passward but i can only log into mojang.com but not minecraft.net and the laubcher
#209 [17:27] <GreyVulpine> Yup.
#210 [17:27] <Anthony> so what do i do
#211 [17:28] <GreyVulpine> ??> Anthony tools/hjt
#212 [17:28] <Mightyena> Anthony: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#213 [17:28] <Mightyena> Anthony: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#214 [17:31] <Anthony> wait i copy and paste the notepad?
#215 [17:31] <GreyVulpine> Yes
#216 [17:31] <Anthony> ok
#217 [17:32] <Anthony> on top of the link you gave me it says poster
#218 [17:32] <Anthony> what do i put there
#219 [17:32] <GreyVulpine> Your name
#220 [17:33] <Anthony> https://paste.ubuntu.com/p/pWtHyPmcKS/
#221 [17:33] <GreyVulpine> So, check out lines 37/38.
#222 [17:33] <Anthony> like that??
#223 [17:33] <Anthony> ok
#224 [17:33] <GreyVulpine> O1 - Hosts: 35.156.90.191 authserver.mojang.com
#225 [17:34] <GreyVulpine> O1 - Hosts: 35.156.90.191 sessionserver.mojang.com
#226 [17:34] <Anthony> what is that stuff?
#227 [17:35] <GreyVulpine> What that does, is point any login requests going to mojang.com to a computer, 35.156.90.191. This is typically done when people pirate minecraft, and want to play minecraft without having to pay for it.
#228 [17:35] <Anthony> when i click on that link it doesnt go to anything
#229 [17:35] <GreyVulpine> This points any log in requests to a third-party server.
#230 [17:35] <Anthony> no my friend bought a minecraft years ago and gave it to me
#231 [17:35] <GreyVulpine> No, he did not.
#232 [17:35] <Anthony> 2 days ago
#233 [17:35] <Anthony> yes he did
#234 [17:36] <GreyVulpine> Nope.
#235 [17:36] <Anthony> want proof
#236 [17:36] <Anthony> can you check minecraft accounts
#237 [17:36] <GreyVulpine> I already have it, through that report
#238 [17:36] <GreyVulpine> So, do you want to fix this?
#239 [17:36] <Anthony> yes
#240 [17:36] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#241 [17:37] <Anthony> its open
#242 [17:37] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#243 [17:38] <Anthony> there is no box
#244 [17:38] <GreyVulpine> Yes there is. What's to the left of the Open button?
#245 [17:39] <Anthony> what?
#246 [17:39] <Anthony> there is no left
#247 [17:39] <GreyVulpine> Did you open notepad?
#248 [17:39] <Anthony> yes
#249 [17:39] <GreyVulpine> In notepad, did you go up to File, then Open?
#250 [17:39] <Anthony> yes
#251 [17:39] <Anthony> i clicked on open
#252 [17:39] <GreyVulpine> What pops open?
#253 [17:40] <Anthony> a bunch of files but no box file
#254 [17:40] <GreyVulpine> What's at the bottom?
#255 [17:40] <Anthony> the bottom of everything
#256 [17:40] <GreyVulpine> Yes
#257 [17:40] <Anthony> file name
#258 [17:41] <GreyVulpine> And to the right of that, is a box you can type in, yes?
#259 [17:41] <Anthony> i can type in file name text documents and thats it
#260 [17:42] <GreyVulpine> Right. in that box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#261 [17:42] <Anthony> ok
#262 [17:42] <Anthony> i did it
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#264 [17:43] <GreyVulpine> Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#265 [17:44] <Anthony> ok
#266 [17:44] <Anthony> OMG THANKS SO MUCH
#267 [17:44] * Anonymous [webchat@174-18-75-195.tcso.qwest.net] has joined #minecrafthelp
#268 [17:44] <Anthony> thank you
#269 [17:45] <Anthony> im in it
#270 [17:45] <Anthony> ok so ima leave now
#271 [17:45] <Anthony> is that ok?
#272 [17:46] <Anonymous> Help. I cant find a map that was on the marketplace for bedrock edition that was there before. Someone I know purchased a map called "Alteria" and I'm trying to get it on my account. It shows up on websites and links but evendirect minecraft links dont have a buy option. Can someone help?
#273 [17:47] <Anonymous> If someone could help with my issue I would be greatly appreciative.
#274 [17:55] <Anonymous> oh, and jurassic depths is missing
#275 [17:57] * laineprince_ [webchat@111.red-79-148-27.dynamicip.rima-tde.net] has joined #minecrafthelp
#276 [17:57] <laineprince_> speak spanish?
#277 [17:57] * hey [webchat@94.0.118.96] has joined #minecrafthelp
#278 [17:58] <Anonymous> no
#279 [17:58] <hey> when I try to login in on Minecraft.net the login button does nothing not even a error
#280 [17:58] <laineprince_> I dont receive the password change email
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#282 [17:59] <laineprince_> hi?
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#286 [18:08] * jd456 [webchat@206-248-171-229.dsl.teksavvy.com] has joined #minecrafthelp
#287 [18:09] <jd456> i am not receiving any email to change my password. can my old account be removed so that i can start over?
#288 [18:17] <jd456> others who have had issues with their passwords have received their emails on the same domain.
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#292 [18:20] <Harvey> I cannot log into the gamer
#293 [18:21] <Harvey> It says that I have to rebuy the gamer
#294 [18:21] * George [webchat@99-150-225-129.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#295 [18:21] <George> Won't let me log in
#296 [18:21] * Harvey [webchat@ip24-253-52-108.lv.lv.cox.net] has quit. (Client Quit)
#297 [18:22] <George> Even though its the right username and password
#298 [18:22] <George> and it lets me log in onto the website
#299 [18:22] <George> But not on the game
#300 [18:22] <George> But not on the game
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#304 [18:28] * cj66 [webchat@172.58.142.224] has joined #minecrafthelp
#305 [18:28] <cj66> I am receiving this error: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#306 [20:08] * baco [webchat@c-73-136-118-144.hsd1.tx.comcast.net] has joined #minecrafthelp
#307 [20:09] <baco> i am unable to login to minecraft no error message pops up when iclick login nothing happens
#308 [20:11] * ladisko [webchat@178.77.238.142] has joined #minecrafthelp
#309 [20:14] <ladisko> Hello my dear friends. I don´t know the Email to login, but I know username and password.
#310 [20:23] * Bigdaddy7221 [webchat@ip70-191-234-111.pn.at.cox.net] has joined #minecrafthelp
#311 [20:23] * MinecraftSam29 [webchat@50-26-15-105.amrlcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#312 [20:23] <MinecraftSam29> hello
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#314 [20:24] <Bigdaddy7221> I bought the wrong package Is there anyway I can just pay the difference?
#315 [20:24] <Bigdaddy7221> Java dont work on my computer
#316 [20:26] * Bigdaddy7221 [webchat@ip70-191-234-111.pn.at.cox.net] has quit. (Client Quit)
#317 [20:26] * Bigdaddy7221 [webchat@ip70-191-234-111.pn.at.cox.net] has joined #minecrafthelp
#318 [20:27] <Bigdaddy7221> Is there anyway I can get a refund java dont work on my computer
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#328 [20:46] <Guest60659> I was playing on a single player creative world and my computer crashed and when i logged back into my world all my chunks were mixed up and misplaced/ scrambled, i dont have a back up of the world as its a newer world
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#331 [21:14] * Goutham [webchat@c-76-102-77-110.hsd1.ca.comcast.net] has joined #minecrafthelp
#332 [21:14] <Goutham> Hi
#333 [21:15] <Goutham> So my sister changed my username to JMeter, I have waited a whole month to change my username to something that I love.
#334 [21:16] <Goutham> If its possible for you to change my username
#335 [21:16] <Goutham> It will make my month
#336 [21:17] <Goutham> My username which my sister changed it to is JMeter, the username I wanted to be is BigLife
#337 [21:17] <Goutham> No one has yet claimed that username
#338 [21:17] <Goutham> So plz help me out
#339 [21:17] <Goutham> I plead
#340 [21:19] <Goutham> Actually, I dont need help
#341 [21:19] <Goutham> thnk you
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#346 [21:53] <armybimmer> how do I get in contact with mojang for the issue with reset emails not coming through?
#347 [21:53] <GreyVulpine> armybimmer - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#348 [21:53] <armybimmer> I know I have an account, I see the confirmation email from 2017, but when I try to login I get a login error.
#349 [21:53] <armybimmer> thank you
#350 [22:36] * gabe [webchat@208.100.177.208] has joined #minecrafthelp
#351 [22:37] <gabe> Apparently my answers to my account's security questions are incorrect, so I can't log in
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#353 [23:08] * DevNoah [webchat@ip68-5-135-85.oc.oc.cox.net] has joined #minecrafthelp
#354 [23:09] <DevNoah> Hey, I keep getting "Failed to Connect: Authentication Servers are currently down" How can I fix this?
#355 [23:09] * Moy [webchat@ip68-2-146-83.ph.ph.cox.net] has joined #minecrafthelp
#356 [23:11] <Moy> There's a problem where i try to sign in into minecraft and it will say its wrong but really its not, luckly i found out the problem that the server is not responding to my computer but i can't figure out how to resolve it
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