#MinecraftHelp > 2020-05-16
#1 [00:08] * VictorMaveric [webchat@179.162.8.160] has quit. (Quit: webchat.esper.net)
#2 [00:14] <Jonathon> Minecraft launcher doesn't ask for login
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#10 [02:52] * Alec [webchat@69.143.144.165] has joined #minecrafthelp
#11 [02:54] <Alec> Im having a problem with logging in, every time I try to login on the Launcher it says "Sorry! Make sure you're online and try again"
#12 [04:01] * Roman [webchat@46.188.121.45] has joined #minecrafthelp
#13 [04:05] <Roman> Hi. I bought minecraft for a long time and abandoned it. Now I want to return to it, but I forgot my nickname for migration. mail: finohinroma14@mail.ru. Thank you!
#14 [04:15] * Cat0 [webchat@110.150.1.88] has joined #minecrafthelp
#15 [04:17] <Cat0> I cannot purchase minecraft java. When I click purchase it says "An error occurred while placing order, please verify credit card info and try again". What should I do?
#16 [04:49] * MRENDERMAN1025 [webchat@n11923634128.netvigator.com] has joined #minecrafthelp
#17 [04:51] <MRENDERMAN1025> Hi my minecraft on my mac kept on randomly freezing and it would make me have to shut down the computer. I went here yesterday and I was told to delete everything in the minecraft folder apart from saves and then to run minecraft to see if the problem occurred again. It has.
#18 [04:51] <MRENDERMAN1025> Note: it randomly freezes
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#21 [05:00] * JacopoPvP [webchat@42-166-43-185.wifi4all.it] has joined #minecrafthelp
#22 [05:03] <JacopoPvP> Hello, my minecraft cannot create or open any world in single player. When I try to do so, it says The game crashed whilst mouseclicked event handler
#23 [05:03] <JacopoPvP> Error: java.lang.IllegalStateException: failed to create a child event loop
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#25 [05:54] * juset [webchat@c80-217-171-22.bredband.comhem.se] has joined #minecrafthelp
#26 [05:57] <juset> Hi, I have an account from when the game was in alfa and now I can't login. I can't send recovery password emails either. What can I do?
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#29 [06:45] <ciaociaodadadsad> #minecrafthelp. Hello, I've been getting the following error.The game crashed whilst mouseclicked event handlerError: java.lang.IllegalStateException: failed to create a child event loop
#30 [06:46] <ciaociaodadadsad> I did all minecraft bug forums said to do, adding -Djava.net.preferIPv4Stack=true to the JVM Arguments, uninstalling antivirus software, reinstalling minecraft, reinstalling javabut every time i try to join a world or create a new one in singleplayer, the game crashes and I get that messagealso multiplayer won't work
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#35 [08:25] * tempel96a [webchat@p4fec32ea.dip0.t-ipconnect.de] has joined #minecrafthelp
#36 [08:26] <tempel96a> I have a old mojang acc. i can login in the game with my nickname, but not with my email adress...
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#40 [08:57] * Dado66 [webchat@mob-5-90-107-139.net.vodafone.it] has joined #minecrafthelp
#41 [08:59] <Dado66> I have no more access to the mail i bought minecraft with and to change the mail minecraft support asks me for transaction id that i can't have since i bought the game in 2012 and skrills ( the company for payment back in the days) wnats me to contact them with the original mail to redeem the transaction id. This is a paraddox
#42 [08:59] * clagz [webchat@h75-100-6-254.burkwi.broadband.dynamic.tds.net] has joined #minecrafthelp
#43 [09:01] <clagz> #minecrafthelp When I try to login to my account it says "cannot contact authentication server"
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#45 [09:08] * Braianraba [webchat@149.91.180.151] has joined #minecrafthelp
#46 [09:08] <Braianraba> Hello, i request a mail to change my passoword and i dont receive anything
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#48 [09:29] <Dado66> Porcodio
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#52 [09:37] <Donny_T> I'm getting an error message trying to log onto Mincecraft on my PS4
#53 [09:38] <Donny_T> Says my Microsoft account is linked to another account
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#55 [10:37] * DEVerdier [webchat@h213-21-122-182.cust.a3fiber.se] has joined #minecrafthelp
#56 [10:41] <DEVerdier> Hey, a friend of mine is tryng to join my realm but keep getting the following error after playing for a min or two: "Connection Lost Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host". He has tried to disable his firewall both on the pc and router without any success. Other people can join the r
#57 [10:41] <DEVerdier> ealm just fine and he has a stabil connection to the internet. Any ideas on how to solve this issue?
#58 [10:54] * Chaoscraft1000 [webchat@5.61.186.91] has joined #minecrafthelp
#59 [10:54] <Chaoscraft1000> hi
#60 [10:55] <Chaoscraft1000> i have Problems with my login
#61 [10:56] <Chaoscraft1000> i Need help please
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#64 [12:21] * SwagLord [webchat@bmtnon1319w-lp130-01-70-48-66-23.dsl.bell.ca] has joined #minecrafthelp
#65 [12:21] <SwagLord> My Minecraft account doesn't let me login. People have said its throttling but Ive waited days on days, changed passwords one a week and the launcher still wont let me login. I have a migrated account with Mojang.
#66 [12:25] <SwagLord> Hello?
#67 [12:26] <SwagLord> @Andrio @Admins? Anyone
#68 [12:34] <Obelar_> Did you check if your email sent a confirmation on your account verification?
#69 [12:35] <SwagLord> All emails go to my email. All password resets. Ive had this account for 6 years
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#77 [14:12] * Ricardo [webchat@S0106bc9b680651c8.gv.shawcable.net] has joined #minecrafthelp
#78 [14:13] <Ricardo> im unable to log in Minecraft game. but im able to log in the Minecraft website
#79 [14:14] <CubeTheThird> Ricardo, what happens when you try?
#80 [14:15] <Ricardo> it shows as incorrect email or password even though I try carefully
#81 [14:15] <CubeTheThird> Ricardo, have you used any Alt tools or unofficial launchers?
#82 [14:15] <Ricardo> no
#83 [14:15] <CubeTheThird> Ricardo, are you using a VPN/Proxy?
#84 [14:15] <Ricardo> no
#85 [14:16] <CubeTheThird> ??> Ricardo win/hosts
#86 [14:16] <Mightyena> Ricardo: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#87 [14:16] <Mightyena> Ricardo: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#88 [14:19] <Ricardo> https://paste.ubuntu.com/p/5cWP3tPpDN/
#89 [14:19] <Ricardo> https://paste.ubuntu.com/p/5cWP3tPpDN/
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#92 [14:20] <CubeTheThird> Ricardo, ok, in that file remove the lines that have mojang in it
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#94 [14:21] <Ricardo> where
#95 [14:21] <CubeTheThird> Ricardo, should be the last 2 lines of the file
#96 [14:22] <Ricardo> ok
#97 [14:22] <Ricardo> and then
#98 [14:22] <CubeTheThird> Ricardo, after saving it, try logging in again
#99 [14:22] <Ricardo> save the notepad?
#100 [14:22] <CubeTheThird> yes
#101 [14:23] <Ricardo> thank you. It worked
#102 [14:23] <CubeTheThird> awesome!
#103 [14:23] <Ricardo> cheers
#104 [14:27] * EMontiel [webchat@fixed-187-190-158-183.totalplay.net] has joined #minecrafthelp
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#106 [14:28] <EMontiel> i have problem to create worlds
#107 [14:28] <EMontiel> never can create worlds. i see a squard in the screen with a procentage
#108 [14:29] <CubeTheThird> ??> EMontiel launcher/log
#109 [14:29] <Mightyena> EMontiel: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#110 [14:29] <EMontiel> go
#111 [14:30] <polar> hi i bought my account recently and i can't log into minecraft.net or laucher can help
#112 [14:30] <CubeTheThird> polar, what happens when you try?
#113 [14:30] <polar> you can wait a little
#114 [14:36] <EMontiel> i have the laucher log
#115 [14:36] <EMontiel> https://paste.ubuntu.com/p/CQtQMsnQ9S/
#116 [14:37] <polar> when I log in to the launcher it appears invalid email and password
#117 [14:37] <CubeTheThird> EMontiel, and that's the full log when it stops loading?
#118 [14:37] <CubeTheThird> polar, have you used any Alt tools or unofficial launchers?
#119 [14:38] <polar> no
#120 [14:39] <EMontiel> the text is too long. this is the second part.
#121 [14:39] <EMontiel> https://paste.ubuntu.com/p/gm9jSVvNk7/
#122 [14:40] <polar> I give the account to my friend to try it and he can get in but I can't
#123 [14:40] <CubeTheThird> EMontiel, let's run a malware scan
#124 [14:40] <CubeTheThird> ??> EMontiel av/adwcleaner
#125 [14:40] <Mightyena> EMontiel: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#126 [14:40] <Mightyena> EMontiel: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#127 [14:40] <CubeTheThird> ??> polar win/hosts
#128 [14:40] <Mightyena> polar: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#129 [14:40] <Mightyena> polar: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#130 [14:43] <EMontiel> ohhh ok
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#133 [14:51] <EMontiel> Hi, again
#134 [14:52] <CubeTheThird> welcome back
#135 [14:52] <EMontiel> I executed the malware scan
#136 [14:53] <CubeTheThird> EMontiel, ok, try playing now
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#139 [15:00] <EMontiel> hi, continue the problem
#140 [15:00] <CubeTheThird> EMontiel, the issue still occurs?
#141 [15:00] <EMontiel> yes
#142 [15:00] <CubeTheThird> ??> EMontiel tools/hjtfork
#143 [15:00] <Mightyena> EMontiel: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#144 [15:00] <Mightyena> EMontiel: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#145 [15:04] <EMontiel> https://paste.ubuntu.com/p/jcbNJn9RgF/
#146 [15:04] <CubeTheThird> EMontiel, remove Trusteer
#147 [15:12] <EMontiel> done
#148 [15:12] <EMontiel> i can play
#149 [15:12] <CubeTheThird> awesome!
#150 [15:13] <EMontiel> curiosity, the problem was adc malware or trustter?
#151 [15:13] <CubeTheThird> EMontiel, looks like it was Trusteer
#152 [15:15] <EMontiel> but trustter is not a security software? fraud prevention
#153 [15:15] <CubeTheThird> EMontiel, I don't believe it is trustworthy to use. It's known to block applications for no reason
#154 [15:16] <EMontiel> oki, thankl a lot
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#157 [15:31] * polar [webchat@bl15-110-18.dsl.telepac.pt] has joined #minecrafthelp
#158 [15:31] <polar> hi
#159 [15:32] <polar> I'm back
#160 [15:32] <polar> my account and migrated and I can't login
#161 [15:32] <polar> my account is migrated and I can't login*
#162 [15:33] <polar> help me pls
#163 [15:33] <polar> my friend can log in and I can't
#164 [15:58] * Lorenz23_12 [webchat@85.210.92.142] has joined #minecrafthelp
#165 [16:01] <Lorenz23_12> Hello, I would like to know why my Minecraft will suddenly freezing, I go to a server just to know that after 30 my screen is frozen, I can't move, even if I wait it won't do anything, this happens on almost every server that I go to, I even cleared up some of my space in my computer even though it still freezes
#166 [16:22] * mihai [webchat@pool-72-76-81-25.nwrknj.fios.verizon.net] has joined #minecrafthelp
#167 [16:22] <mihai> Hi I was wondering whether it is possible to transfer existing worlds from an IOS device to a Mac
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#170 [16:37] <dah> Where do I go if I want a refund?
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#185 [19:36] <Kevinjaft> hola a los creadores de minecraft perdón por las molestias es que me dice que tengo -9 errores en mi cuenta y no me dejara de comprar en el mercado de creaciones de contenido y ingua no me deja jugar en multihugador por que me dice: tu cofiguracion de tu cuenta no te permite jugar en linea eso se puede cambiar en un tal de pagina, que ya me meti y
#186 [19:36] <Kevinjaft> no me dejo hacer nada, me lo pueden solucionar ?
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#189 [19:44] <Kevinjaft> hello to the creators of minecraft sorry for the inconvenience is that it tells me that I have -9 errors in my account and it will not stop me from buying in the content creation market and ingua won't let me play in multiplayer because it tells me: your configuration your account does not allow you to play online that can be changed on a certain p
#190 [19:44] <Kevinjaft> age, that you already knew me and did not let me do anything, can I fix it?
#191 [19:44] * xfinate [webchat@cpe-174-106-40-101.ec.res.rr.com] has joined #minecrafthelp
#192 [19:45] <xfinate> Hey my tablist only shows the first 80 players but I need to see all current players online. I know its possible but I just need to know how for other future refrences
#193 [19:49] <Kevinjaft> ok thanks, it says that I am not allowed to play online and I don't know what I can do and I did the things that were asked of me and nothing happened, I asked a friend and my friend tells me to delete it and discard it again , nothing happened followed the same message and then I tried to close my Microsoft account, start again and the same thing
#194 [19:49] <Kevinjaft> happened, it did not leave me
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#197 [19:57] <victoriyuh> hi every time i enter a realms, after a little bit ill get a variet of error messages one being , "Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header" along with one that says there was a "badly compressed packet"
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#200 [20:21] <Andy> After I downloaded a Twitch modpack, I logged in and saw that for some reason I was at the demo launcher screen.
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#206 [20:47] <numbird> Hello, I have recently bought Minecraft and I have found that when I open the launcher, even though I am connected to a WIFI network it says play offline every time I restart launcher or my computer and this is a problem because I cannot connect to servers on multiplayer and it says no connection and restart game to work but it persists.
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#209 [21:17] * hanna1 [webchat@cpe-107-11-50-141.columbus.res.rr.com] has joined #minecrafthelp
#210 [21:17] <hanna1> How can I access my account?
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#213 [21:20] <nqrqewhqle> Hi, just today I opened up my new computer and I tried to run forge to play with some mods. But whenever I tried to run forge, I get the error "The game crashed whilst initializing game Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL." Has anyone faced this problem before and have a soluti
#214 [21:20] <nqrqewhqle> on?
#215 [21:28] <GreyVulpine> Does regular, non-modded minecraft work?
#216 [21:32] * Kevinjaft [webchat@201.123.51.201] has joined #minecrafthelp
#217 [21:33] <Kevinjaft> good afternoon sorry for the inconvenience is that it does not allow me to play online and I have already done everything that asks me to accept it and it does not let me play oline how can I solve it ptt. it's from mobile minecraft
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#219 [22:50] * kayla [webchat@c-73-251-217-126.hsd1.wv.comcast.net] has joined #minecrafthelp
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#221 [23:22] * cam [webchat@lambst.lnk.telstra.net] has joined #minecrafthelp
#222 [23:23] <cam> hello o got problems
#223 [23:24] <cam> I have problems with downloading minecraft iv all ready bought it but cant downlaod it
#224 [23:25] <cam> Comon reply
#225 [23:26] <cam> PLs help me
#226 [23:26] <cam> ibeg
#227 [23:26] <cam> its a lot of money to get
#228 [23:27] <cam> and not being able to play the bloody game
#229 [23:43] * Cam [webchat@207.81.16.83] has joined #minecrafthelp
#230 [23:44] <Cam> Hi, I recently had to restore files on my computer (minecraft being one of them) and now whenever I try to access my Java edition singleplayer world it displays an error message saying that it's unable to join the world.