#1 [01:02] * DiscoGecko [webchat@76.72.179.204] has joined #minecrafthelp
#2 [01:06] <DiscoGecko> i was logged into my account earlier, then tried to get back on, but was logged out and couldn't get back in. It kept saying invalid email or password. I tried to change my password, then log in, but that didn't work. Then i waited a few hours and tried again, still didn't work. It also wont let me log in on the website, just doesn't do anything wh
#3 [01:06] <DiscoGecko> en i click log in. I don't know how to fix this, please help.
#4 [01:59] * war [webchat@174-087-247-206.res.spectrum.com] has joined #minecrafthelp
#5 [02:00] <war> hello I heard that I can redeem windows 10 minecraft but I can not find it.
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#8 [02:10] <Lorenz23_12> Hi, I was wondering if it were possible to remove the problem that I have in my Minecraft multiplayer gaming, every 30 minutes or so the game freezes unexpectedly, I even try other servers but it does the same thing, I can't move when the game freezes, I even try to input the command + f4 code but nothing happens, I try waiting for a couple of minu
#9 [02:10] <Lorenz23_12> tes but nothing still happens, If there is a fix to this multiplayer gaming issue let me know
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#15 [04:46] <Axenator> hi
#16 [04:47] <Axenator> I have bought minecraft two days ago and after downloading i was unable to login to my account from the launcher
#17 [04:48] <Axenator> it says invalid password or email but i can login with the same information from the minecraft.net website
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#20 [05:19] * HeckinSeago [webchat@85.206.244.88] has joined #minecrafthelp
#21 [05:19] <HeckinSeago> hello
#22 [05:20] <HeckinSeago> Need help with recovering account
#23 [05:26] <HeckinSeago> Hiya
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#29 [07:03] * MineCon61 [webchat@178.248.254.73] has joined #minecrafthelp
#30 [07:04] <MineCon61> Hi, I cant log into my account last time I logged in was around 6 years ago and I don't remember my password but I know my email. How can I solve this issue?
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#35 [09:11] * paymenthelp [webchat@80.10.17.26] has joined #minecrafthelp
#36 [09:11] <paymenthelp> hi
#37 [09:11] <paymenthelp> i need help
#38 [09:11] <paymenthelp> i bought the game but didn't get it
#39 [09:12] <paymenthelp> the payment happened but i still didn't get it
#40 [09:25] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#41 [09:26] <paymenthelp> can anyone help me plz?
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#46 [09:44] <DiscoGecko> I was playing on my account earlier, then i come back and im loggged out. I try to reset my password, but it doesnt work, then i try waiting cause someone said its being throttled, still didnt work. I honestly dont know how to fix this
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#50 [10:28] * Joe [webchat@51.194.120.145] has joined #minecrafthelp
#51 [10:29] <Joe> Need help getting game running on Linux. What do i do with the tar.gz file?
#52 [10:43] * evilxux [webchat@179.155.183.164] has joined #minecrafthelp
#53 [10:44] <evilxux> how do i reactivate my account?
#54 [10:53] * zkxs [~zkxs@2600:8804:8043:fa00::1:1] has joined #minecrafthelp
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#56 [11:07] * Gunrunner [webchat@cpe-70-113-6-120.austin.res.rr.com] has joined #minecrafthelp
#57 [11:12] <Gunrunner> I've been trying to get minecraft to work for a while now but when I press play on the minecraft launcher, it immediately crashes. The entire log is only 13 terms as it crashes as soon as it tries to instal versions with the error "Error: Could not find or load main class net.minecraft.client.main.Main" then the fatal error "Process crashed with e
#58 [11:12] <Gunrunner> xit code 1"
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#62 [11:56] * Marcan07 [webchat@bras-base-rdlppq4923w-grc-01-174-91-203-146.dsl.bell.ca] has joined #minecrafthelp
#63 [12:03] <Marcan07> Hello, I'm in big trouble. I don't have acces to my current minecraft mail, I don't have my Transaction ID and I cannot answer to the Mojain security question. What can I do?
#64 [12:36] * Levi [webchat@d75-159-154-130.abhsia.telus.net] has joined #minecrafthelp
#65 [12:36] <Levi> My account got hacked I think
#66 [12:37] * Levi [webchat@d75-159-154-130.abhsia.telus.net] has quit. (Client Quit)
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#68 [12:58] <Greymagic27> ??> account/send-email Marcan07
#69 [12:58] <Greymagic27> ??> Marcan07 account/send-email
#70 [12:58] <Mightyena> Marcan07: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#71 [12:59] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
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#73 [13:16] * Sam [webchat@84.64.188.188] has joined #minecrafthelp
#74 [13:17] <Sam> hello
#75 [13:17] <Greymagic27> Hi. How can we help?
#76 [13:17] <Sam> i cant migrate my account
#77 [13:17] <Greymagic27> What happens when you try?
#78 [13:18] <Sam> i dont remember the email if i ever set one up for the account, i dont remember the password since im pretty sure the last time i played mc was 9 years ago
#79 [13:18] <Greymagic27> Have you contacted Mojang yet?
#80 [13:18] <Sam> just got a shitty email that says contact support
#81 [13:18] <Absol> Sam: Please keep it civil
#82 [13:18] <Greymagic27> Did you contact Mojang? Only they can help with account issues.
#83 [13:19] <Sam> yes but automatic email says contact support
#84 [13:19] <Sam> which is what im trying to do
#85 [13:19] <Greymagic27> If the automatic reply is asking for anymore information, make sure to provide it. Otherwise just keep waiting for a reply and make sure to reply to any other auto responses that may arrive to keep your request open
#86 [13:20] <Sam> i just want to speak to someone to get this sorted
#87 [13:20] <Sam> emailing back and fourth for weeks is useless
#88 [13:20] <Sam> nothing gets solved unless its a simple fix that way
#89 [13:20] <Greymagic27> I'm afraid no one here can help with your issue as we don't work at Mojang. You'll need to continue to wait for a reply from Mojang via email.
#90 [13:21] <Sam> do they only worth through email support? not live chat?
#91 [13:21] <Greymagic27> The only way to contact them is via email, yes.
#92 [13:22] <Sam> well thats infuriating
#93 [13:22] <Sam> anyway thanks lad
#94 [13:29] * MinecraftPlayer [webchat@071-080-198-152.res.spectrum.com] has joined #minecrafthelp
#95 [13:30] <MinecraftPlayer> I am getting an error message when trying to connect to servers. io.netty.channel.abstractchannel$annotatedconnectexception: conection timed out; no further information
#96 [13:32] <MinecraftPlayer> I have tried reinstalling minecraft
#97 [13:33] <MinecraftPlayer> I do not have any mods, i am running optifine, 1.12
#98 [13:34] <MinecraftPlayer> I had a DNS Connecting to my dedicated server, and turned it off. This was the last time I remember being able to connect to a server
#99 [13:36] <MinecraftPlayer> I am thinking it is an external block in our internet that is causing the timeout. I am not positive what would have caused this, especially since i have restarted our router many times.
#100 [13:37] * matttrivers86 [webchat@cpe-173-174-186-123.satx.res.rr.com] has joined #minecrafthelp
#101 [13:37] * Starkiller190177 [webchat@p4FD06C5C.dip0.t-ipconnect.de] has joined #minecrafthelp
#102 [13:38] <Starkiller190177> hey, can i ask here my questions
#103 [13:38] <matttrivers86> why am I not able to log in to the minecraft launcher?
#104 [13:39] <Starkiller190177> i cant log in my old acc because i dont have my old email and the old password. I found something wich said that i have to contact the support, here i am :)
#105 [13:39] <matttrivers86> same
#106 [13:40] <MinecraftPlayer> I don't think the technical support is online right now, I have been waiting for a while
#107 [13:40] <Starkiller190177> do someone know when they will be online again?
#108 [13:40] <MinecraftPlayer> idk
#109 [13:41] <Starkiller190177> sad..imma search for mojang support maybe that will work
#110 [13:41] <MinecraftPlayer> Do you know your username that is with that account?
#111 [13:41] <Starkiller190177> i know my username
#112 [13:42] <Starkiller190177> but i dont have the old e mail anymore and the pw does not work
#113 [13:42] <MinecraftPlayer> Ok, maybe that will help retrive your account data, minecraftirc isn't affiliated with Mojang AB so I don't know if they will be able to help that much.
#114 [13:43] <MinecraftPlayer> I am not a tech support person either lol so you might have to go to their discord
#115 [13:43] <Starkiller190177> theyr discord has no suport i was there already
#116 [13:44] <MinecraftPlayer> oh
#117 [13:44] <Starkiller190177> jup
#118 [13:44] <Starkiller190177> this isthe only way i have xd
#119 [13:45] <MinecraftPlayer> maybe you can find an email that can forward you to a dev.
#120 [13:45] <Starkiller190177> how
#121 [13:45] <MinecraftPlayer> or someone who CAN help
#122 [13:45] <MinecraftPlayer> I don't know it usually takes a while of in depth research
#123 [13:45] <Starkiller190177> ill try, i really hope that they will make their support better
#124 [13:46] <MinecraftPlayer> This IS just a community support
#125 [13:46] <MinecraftPlayer> so it can't get better than this
#126 [13:46] <Starkiller190177> i know... but idont find any way to contact a real support person
#127 [13:46] <MinecraftPlayer> Yeah. I can't belive they don't have better support.
#128 [13:47] <Starkiller190177> after an hour of reading they support help on the minecraft site i still didnt find any help
#129 [13:47] <MinecraftPlayer> yeah it kind of stinks
#130 [13:47] <Starkiller190177> it does
#131 [13:48] <MinecraftPlayer> There is another source...
#132 [13:48] <MinecraftPlayer> https://webchat.esper.net/?channels=minecrafthelp
#133 [13:48] <MinecraftPlayer> Ask them they are volunteers maybe they can help more
#134 [13:48] <Starkiller190177> i will,thank you
#135 [13:48] <MinecraftPlayer> Actually, might not be a good idea. I joined and within 2 seconds got banned
#136 [13:49] <MinecraftPlayer> :/
#137 [13:49] <Starkiller190177> oh damn
#138 [13:49] <MinecraftPlayer> yeh
#139 [13:49] <Starkiller190177> :(
#140 [13:49] <MinecraftPlayer> Minecraft. I would have thought they had a better support
#141 [13:49] <MinecraftPlayer> but NOPE
#142 [13:49] <Starkiller190177> same, got banned
#143 [13:49] <Starkiller190177> instand
#144 [13:50] <Starkiller190177> like why do theynot help their customers
#145 [13:50] <MinecraftPlayer> yeah mojang needs to establish this issue
#146 [13:50] <Starkiller190177> you cant even tell them that there is an issue because there is no support to tell xD
#147 [13:51] <MinecraftPlayer> ikr
#148 [13:51] <MinecraftPlayer> Microsoft has 200 workers online at all times
#149 [13:51] * matttrivers86 [webchat@cpe-173-174-186-123.satx.res.rr.com] has quit. (Quit: webchat.esper.net)
#150 [13:51] <MinecraftPlayer> and Mojang can't hire at least 5
#151 [13:52] <MinecraftPlayer> :(
#152 [13:52] <Starkiller190177> they are bots
#153 [13:54] <MinecraftPlayer> i agree
#154 [13:55] <Starkiller190177> lowkey pisses me off tho
#155 [13:55] <Absol> Starkiller190177: Please keep it civil
#156 [13:55] <MinecraftPlayer> wow they set up a bot that makes you be nice but they can't help us XD
#157 [13:55] <Starkiller190177> wow
#158 [13:55] <Starkiller190177> absol makes me even more angry xD
#159 [13:56] <MinecraftPlayer> lol you have absol o your name now :( maybe it will get the mods on faster
#160 [13:57] <Starkiller190177> idk, i just want support
#161 [13:58] <Starkiller190177> lets try to wich words absol reacts
#162 [13:58] <Starkiller190177> piss
#163 [13:58] <Starkiller190177> pissed off
#164 [13:58] <Starkiller190177> well that didnt work
#165 [13:58] <Starkiller190177> imma just hope that there will be someone from the support on later
#166 [14:05] <Starkiller190177> bro u still here?
#167 [14:06] <Starkiller190177> i found an site where u can send them an e mail
#168 [14:06] <Starkiller190177> i found an site where u can send them an e mail
#169 [14:06] * Starkiller190177 [webchat@p4FD06C5C.dip0.t-ipconnect.de] has left #minecrafthelp
#170 [14:07] <MinecraftPlayer> oh sorry i got distracted lol
#171 [14:07] <MinecraftPlayer> ok bye
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#175 [15:06] * GhostB747 [webchat@51.39.126.191] has joined #minecrafthelp
#176 [15:11] <GhostB747> hello,
#177 [15:11] <GhostB747> i tried launching minecraft from the launcher. after it downloaded i got an error (GLFW error 65542) i looked it up and people were saying i have to download an opengl32.dll file and put it in the java file. i did that and nothing happened. i tried updating the graphics driver and still nothing happened.
#178 [15:11] <CubeTheThird> ??> GhostB747 win/dxdiag
#179 [15:11] <Mightyena> GhostB747: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#180 [15:14] * GhostB747 [webchat@51.39.126.191] has quit. (Quit: webchat.esper.net)
#181 [15:17] * GhostB747 [webchat@51.39.126.191] has joined #minecrafthelp
#182 [15:18] <GhostB747> https://paste.ubuntu.com/p/bDWMmSZ62M/
#183 [15:18] <CubeTheThird> GhostB747, one moment
#184 [15:18] <CubeTheThird> GhostB747, sorry but your system doesn't meet the minimum requirements for the game
#185 [15:19] * le_Spork [webchat@70-142-63-129.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#186 [15:19] <le_Spork> hello i need help
#187 [15:19] <CubeTheThird> le_Spork, with what?
#188 [15:19] <GhostB747> oh ok thank you
#189 [15:20] * GhostB747 [webchat@51.39.126.191] has quit. (Client Quit)
#190 [15:20] <le_Spork> everytime i try to join the server 'simple survival' it takes me to the lobby. but then its really glitchy and says connection lost an existing connection was forcibly closed by the remote host
#191 [15:21] <CubeTheThird> le_Spork, umm which edition of the game?
#192 [15:21] <le_Spork> let me look
#193 [15:21] <le_Spork> 1.15.2
#194 [15:21] <le_Spork> java edition
#195 [15:21] <le_Spork> its been doing this for about 2 hours now and ive never had this problem
#196 [15:21] <CubeTheThird> le_Spork, does this issue only happen on that server?
#197 [15:22] <le_Spork> yes
#198 [15:22] <le_Spork> i could play hypixle fine
#199 [15:22] <CubeTheThird> le_Spork, it sounds to me like you have a poor connection to that server then
#200 [15:22] <le_Spork> is there a way to fix that?
#201 [15:23] <CubeTheThird> le_Spork, can you run a test on speedtest.net ?
#202 [15:23] <le_Spork> ok
#203 [15:24] <le_Spork> i did it now what
#204 [15:24] <CubeTheThird> le_Spork, what results did it give you?
#205 [15:25] <le_Spork> 4 ping, 120.89 download, and 123.04 upload
#206 [15:25] <CubeTheThird> le_Spork, hmm ok. What is your ping to the server? You can normally find it by hovering over the green bars in the multiplayer menu
#207 [15:26] <le_Spork> 126ms ?
#208 [15:26] * gloop [webchat@68.161.203.48] has joined #minecrafthelp
#209 [15:26] <CubeTheThird> le_Spork, ya that's quite high
#210 [15:27] <le_Spork> hmmm
#211 [15:27] <gloop> im getting the message io.netty,channel.AbstractChannel$AnnotatedConnectException: Connection refused: while trying to join multiplayer servers in the java edition
#212 [15:27] <CubeTheThird> gloop, any server?
#213 [15:27] <gloop> yes
#214 [15:28] <CubeTheThird> gloop, are you using a VPN/Proxy?
#215 [15:28] <gloop> no
#216 [15:28] <CubeTheThird> gloop, run a test on speedtest.net
#217 [15:28] <le_Spork> how would i lower the ping? or do i just have to wait
#218 [15:28] <CubeTheThird> le_Spork, are you using a VPN/Proxy?
#219 [15:29] <le_Spork> i dont believe so
#220 [15:29] <gloop> i got around 80
#221 [15:29] <gloop> wait nvm
#222 [15:29] <CubeTheThird> le_Spork, ya, so considering your connection speed, that either means the server is very far away from you, has a slow outgoing connection or a bit of both
#223 [15:29] <gloop> i got 9, 76.5, 73.57
#224 [15:30] <CubeTheThird> ??> gloop tools/hjtfork
#225 [15:30] <Mightyena> gloop: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#226 [15:30] <Mightyena> gloop: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#227 [15:30] <le_Spork> yeah the server is based in london
#228 [15:30] <le_Spork> that may be it
#229 [15:31] <le_Spork> ok well i guess i will just have to wait, thank you!!
#230 [15:32] <gloop> it wont let me open it
#231 [15:32] <gloop> i use a mac
#232 [15:32] <CubeTheThird> oh
#233 [15:32] <CubeTheThird> gloop, do you have anti-virus ?
#234 [15:33] <gloop> yes
#235 [15:33] <CubeTheThird> gloop, can you try disabling it? It may be messing with the connection
#236 [15:33] <gloop> ok ill try
#237 [15:35] <gloop> it still doesnt work
#238 [15:36] <CubeTheThird> gloop, to test, can you try connecting to this server: mctest.ae97.net
#239 [15:37] <gloop> it's black
#240 [15:37] <gloop> but i joined it
#241 [15:38] <gloop> nvm it does work
#242 [15:38] <CubeTheThird> gloop, you got disconnected as well?
#243 [15:38] <gloop> wdym?
#244 [15:38] <gloop> its full of grass blocks
#245 [15:38] <CubeTheThird> gloop, oh.. sorry you said it does work
#246 [15:39] <gloop> the link you sent works
#247 [15:39] <CubeTheThird> gloop, hmm so what servers aren't working?
#248 [15:40] <gloop> mineplex and hypixel
#249 [15:41] <CubeTheThird> gloop, sounds like the connection issue could be a couple things then. Let's start by trying to change your DNS server
#250 [15:41] <CubeTheThird> ??> gloop net/dns/public
#251 [15:41] <Mightyena> gloop: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#252 [15:41] <Mightyena> gloop: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#253 [15:46] <gloop> it still doesnt work :(
#254 [15:49] <CubeTheThird> ??> gloop mac/dns
#255 [15:49] <Mightyena> gloop: To clear your DNS cache on Mac OS X Leopard/Snow Leopard (10.5+), open a Terminal window (in Applications->Utilities)
#256 [15:49] <Mightyena> gloop: In this window, type "sudo dscacheutil -flushcache" (no quotes) and press enter. When prompted for a password, enter your user login password.
#257 [15:51] <gloop> minecraft login?
#258 [15:51] <CubeTheThird> ?
#259 [15:51] <gloop> nvm
#260 [15:51] <gloop> should i try to go into a servet agian?
#261 [15:51] <gloop> server again
#262 [15:51] <CubeTheThird> gloop, yup
#263 [15:52] <gloop> it still doesnt work
#264 [15:52] <CubeTheThird> gloop, couple other possibilities then. Can I assume you're on wireless internet?
#265 [15:53] <gloop> yes
#266 [15:53] <CubeTheThird> gloop, are you able to move closer to your access point?
#267 [15:55] <gloop> mineplex works now!
#268 [15:55] <gloop> hypixel still doesnt
#269 [15:55] <gloop> but this is fine
#270 [15:55] <gloop> thank you so much for your help
#271 [16:16] * Zobo_ [webchat@cpe-65-31-240-101.new.res.rr.com] has joined #minecrafthelp
#272 [16:16] <Zobo_> Hello?
#273 [16:17] <CubeTheThird> helllo Zobo_
#274 [16:17] <Zobo_> I need help
#275 [16:17] <CubeTheThird> Zobo_, with what?
#276 [16:18] <Zobo_> Well I just want to know how someone could get banned because there was someone who was swearing in chat
#277 [16:19] <CubeTheThird> Zobo_, you'll have to contact an administrator for the server you were on
#278 [16:19] <Zobo_> How do I do that?
#279 [16:20] <CubeTheThird> Zobo_, either on the server directly, or if the server has some sort of website or forum you could ask there
#280 [16:20] <Zobo_> It was my world
#281 [16:20] <CubeTheThird> Zobo_, ok.. I'm confused then. Are you asking how to ban someone?
#282 [16:21] <Zobo_> never mind
#283 [16:23] * dr_triac [webchat@host-82-212-178-87.dynamic.voo.be] has joined #minecrafthelp
#284 [16:24] <dr_triac> hello. i have just changed my password and it still says it's wrong
#285 [16:24] <CubeTheThird> dr_triac, have you used any Alt tools or unofficial launchers?
#286 [16:24] <dr_triac> what are alt tools?
#287 [16:25] <CubeTheThird> dr_triac, tools to give yourself alternate accounts
#288 [16:25] <dr_triac> oh no i didn't
#289 [16:25] <CubeTheThird> dr_triac, are you using a VPN/Proxy?
#290 [16:25] <dr_triac> nope
#291 [16:26] <CubeTheThird> ??> dr_triac tools/hjtfork
#292 [16:26] <Mightyena> dr_triac: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#293 [16:26] <Mightyena> dr_triac: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#294 [16:28] <dr_triac> this allows you to see my public ip
#295 [16:28] <CubeTheThird> dr_triac, umm... I can already see your public IP. It's called a public IP for a reason
#296 [16:28] <CubeTheThird> dr_triac, literally every website you visit uses it to send you data
#297 [16:31] <dr_triac> https://paste.ubuntu.com/p/PR4sqfDjBG/
#298 [16:32] <CubeTheThird> dr_triac, hmm I am seeing Trust.Zone VPN Client
#299 [16:32] <dr_triac> it's not running tho
#300 [16:32] <dr_triac> i mean, i could uninstall it
#301 [16:32] <CubeTheThird> dr_triac, your report shows it running. If you're able to, try uninstalling ya
#302 [16:33] <CubeTheThird> dr_triac, you may also need to reboot in case it doesn't shut down
#303 [16:34] <dr_triac> aaaaaah shit
#304 [16:34] <Absol> dr_triac: Please keep it civil
#305 [16:34] <dr_triac> it works
#306 [16:34] <dr_triac> thanks man!
#307 [16:34] <CubeTheThird> awesome!
#308 [16:34] <dr_triac> or girl
#309 [16:34] <dr_triac> or wathever
#310 [16:39] * itch_ecrak [webchat@94.11.0.185] has joined #minecrafthelp
#311 [16:40] <itch_ecrak> anyone know why i can't even click the login button on the login page. it doesn't even load no matter how many times i press it and this has been happening for about 6 months now
#312 [16:41] <CubeTheThird> itch_ecrak, have you used any Alt tools or unofficial launchers?
#313 [16:41] <itch_ecrak> what does that mean?
#314 [16:42] <CubeTheThird> itch_ecrak, an Alt tool would let you login with alternate accounts, and unofficial launchers are game launchers not made by Mojang
#315 [16:42] <itch_ecrak> no i haven't and i only get his issue on my pc. i can play on my mac fine
#316 [16:42] <CubeTheThird> ??> itch_ecrak win/hosts
#317 [16:42] <Mightyena> itch_ecrak: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#318 [16:42] <Mightyena> itch_ecrak: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#319 [16:47] <itch_ecrak> what is ASCII
#320 [16:47] <CubeTheThird> huh? where are you seeing that?
#321 [16:49] <itch_ecrak> http://paste.ubuntu.com/p/rvjMPbZY3t/plain/
#322 [16:49] <itch_ecrak> is this what you need?
#323 [16:52] <CubeTheThird> itch_ecrak, one moment
#324 [16:52] <CubeTheThird> itch_ecrak, yup. Remove the lines in that file that have mojang in it, and save it
#325 [16:55] <itch_ecrak> done
#326 [16:56] <itch_ecrak> omg thank you so much
#327 [16:57] <CubeTheThird> no problem :3
#328 [16:57] <itch_ecrak> true legend
#329 [16:59] * thgilfodrol [~thgilfodr@icarus.thgil.ganks.me] has joined #minecrafthelp
#330 [17:50] * TheSilentLink [~TheSilent@host86-152-212-87.range86-152.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#331 [18:01] * TheSilentLink [~TheSilent@host86-152-212-87.range86-152.btcentralplus.com] has joined #minecrafthelp
#332 [18:09] * kate [webchat@47-219-81-150.kngwcmtk03.res.dyn.suddenlink.net] has joined #minecrafthelp
#333 [18:13] <kate> I have been getting this error for months, i have disabled my antivirus, i have updated graphics drivers, gone into safe mode, updated java, made sure i was running java on 64 bit. My pc is very new and very good. I have uninstalled and deleted all app data files and reinstalled. The exit code is -1073740791 and im literally going insane.
#334 [18:18] * icky14235 [webchat@cpe-173-89-10-40.wi.res.rr.com] has joined #minecrafthelp
#335 [18:19] <icky14235> i purchased the game but i pit it on the wrong device how do i do a refund
#336 [18:45] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#337 [18:45] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#338 [19:56] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#339 [20:08] * Yuna [webchat@c-98-209-11-173.hsd1.mi.comcast.net] has joined #minecrafthelp
#340 [20:09] <Yuna> hi i created a vanilla minecraft server on 20w20a and am hosting it on my computer and am having badly compressed packet errors every time i connect
#341 [20:10] <Yuna> i get random other errors and the game is unplayable i keep getting kicked
#342 [20:10] <Yuna> nobody else is having an issue when they connect to my servber
#343 [20:14] * bildramer [~bildramer@p200300cf372c8400e8941313d0ab9491.dip0.t-ipconnect.de] has quit. (Ping timeout: 378 seconds)
#344 [20:20] <Yuna> ,
#345 [20:26] * bildramer [~bildramer@p548B6313.dip0.t-ipconnect.de] has joined #minecrafthelp
#346 [20:38] * jordanwalks2002 [webchat@cpe-70-123-232-118.satx.res.rr.com] has joined #minecrafthelp
#347 [20:39] <jordanwalks2002> Hello! I need help connecting my Microsoft account to Minecraft on PC. (Windows 10 edition)
#348 [20:40] * Marleigh_ [webchat@071-045-019-178.res.spectrum.com] has joined #minecrafthelp
#349 [20:41] <Marleigh_> How can I activate a deactivated account?
#350 [20:43] * Marleigh_1 [webchat@071-045-019-178.res.spectrum.com] has joined #minecrafthelp
#351 [20:43] * jordanwalks2002 [webchat@cpe-70-123-232-118.satx.res.rr.com] has quit. (Quit: webchat.esper.net)
#352 [20:59] * Marleigh_ [webchat@071-045-019-178.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#353 [21:08] * bildramer [~bildramer@p548B6313.dip0.t-ipconnect.de] has joined #minecrafthelp
#354 [21:35] * spenny [webchat@host-67-204-214-152.public.eastlink.ca] has joined #minecrafthelp
#355 [21:35] <spenny> Hi
#356 [21:35] <spenny> Im looking for help with server issues
#357 [21:36] <spenny> is anyone online?
#358 [21:37] <spenny> Basically my friend has a server set up, and we can all join the server exceopt him. he's running the srver on a laptop, trying to log in on a desktop and he keeps getting the "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" error message
#359 [21:37] <spenny> the only way he can join the server is by playing on his laptop and connecting to localhost
#360 [21:38] <spenny> he has norton security on both computers, we think that might be part of the issue
#361 [21:38] * bildramer [~bildramer@p200300cf37057000bfd2fdb49d7b8a85.dip0.t-ipconnect.de] has joined #minecrafthelp
#362 [21:39] * innonix870 [webchat@075-133-237-120.res.spectrum.com] has joined #minecrafthelp
#363 [21:41] <innonix870> Everytime I'm about to load into the game it crashes at about 80%. I just bought java edition so I haven't been able to even play yet
#364 [21:43] * innonix870 [webchat@075-133-237-120.res.spectrum.com] has quit. (Client Quit)
#365 [21:51] * plzhelp [webchat@50.111.117.251] has joined #minecrafthelp
#366 [21:52] <plzhelp> i cant login to my account
#367 [21:52] <plzhelp> ive changed the pw like 3 times
#368 [21:53] <plzhelp> even tried making a new account but now i cant log into THAT one
#369 [21:53] <plzhelp> hellooooo
#370 [21:53] <plzhelp> dude
#371 [21:53] <plzhelp> f
#372 [21:55] <plzhelp> imdsking@aim.com email me when you can help its late and im going to bed
#373 [21:55] * plzhelp [webchat@50.111.117.251] has quit. (Client Quit)
#374 [22:09] * spenny [webchat@host-67-204-214-152.public.eastlink.ca] has quit. (Quit: webchat.esper.net)
#375 [23:06] * aaron [webchat@172-223-087-028.res.spectrum.com] has joined #minecrafthelp
#376 [23:07] <aaron> Hello, I know my account email and password but whenever it asks for the "confirm your identity questions" it sends to my email ( which I no longer have access to and no longer exists). I made my account back in 2013 and I don't have access to my transaction ID. I can play Minecraft, I just cant get past the "confirm your identity" questions as far
#377 [23:07] <aaron> as logging into my account. For some reason I can sign in with my email, even though the email no longer exists. and I can still play the game, and have been playing the game, yet can't get any further into my account than the "confirm your identity" questions
#378 [23:09] * chopped [webchat@d50-99-172-110.abhsia.telus.net] has joined #minecrafthelp
#379 [23:11] <chopped> Hi, I'm currently trying to set up a server on my local IP, but I'm running into a "io.netty.channel.abstractchannel$annotatedconnectexception" message. I read that it likely has to do with the firewall, but I've disabled that and it's still occurring. Any advice?
#380 [23:14] * chopped [webchat@d50-99-172-110.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#381 [23:20] * c [webchat@c-73-32-210-21.hsd1.tx.comcast.net] has joined #minecrafthelp
#382 [23:21] <c> refund
#383 [23:24] * c [webchat@c-73-32-210-21.hsd1.tx.comcast.net] has quit. (Client Quit)
#384 [23:26] * cass [webchat@c-73-32-210-21.hsd1.tx.comcast.net] has joined #minecrafthelp
#385 [23:26] <cass> need a refund
#386 [23:29] * cass [webchat@c-73-32-210-21.hsd1.tx.comcast.net] has quit. (Client Quit)
#387 [23:41] * Tom [webchat@69.5.117.104] has joined #minecrafthelp
#388 [23:42] * kate [webchat@47-219-81-150.kngwcmtk03.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#389 [23:42] <Tom> I'm having trouble logging into my account. It says my old legacy account has already been migrated, so I use the forgot password for the email address
#390 [23:43] <Tom> and it never shows in spam folder or anywhere else
#391 [23:44] * Tom [webchat@69.5.117.104] has quit. (Client Quit)