#1 [02:37] * nbm [~nbm@209.246.143.43] has quit. (Quit: ZNC - https://znc.in)
#2 [02:41] * nbm [~nbm@2001:19f0:5:28d5:f451:ff02:ecfc:874c] has joined #minecrafthelp
#3 [03:44] * knu [~knu@v055125.ppp.asahi-net.or.jp] has quit. (Ping timeout: 189 seconds)
#4 [03:47] * knu [~knu@v055125.ppp.asahi-net.or.jp] has joined #minecrafthelp
#5 [04:16] * Me4502 [~quassel@2403-5800-9102-5300-500c-77df-9031-cdc8.ip6.aussiebb.net] has joined #minecrafthelp
#6 [06:24] * Maeswir1 [webchat@mobile-107-77-194-100.mobile.att.net] has joined #minecrafthelp
#7 [06:24] <Maeswir1> hello
#8 [06:26] <Maeswir1> My minecraft crashes when I open it from the launcher, I have changed my Java directory, restarted my computer, and eve reinstalled Minecraft. Please help
#9 [06:31] * Maeswir1 [webchat@mobile-107-77-194-100.mobile.att.net] has quit. (Quit: webchat.esper.net)
#10 [07:42] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#11 [08:59] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#12 [09:24] * simsl [webchat@x4db6350a.dyn.telefonica.de] has joined #minecrafthelp
#13 [09:24] <simsl> i forgot my username
#14 [09:24] <simsl> how can i log in?
#15 [09:25] <simsl> email and password are known
#16 [09:34] * simsl [webchat@x4db6350a.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#17 [09:57] * XDGhostGamer [webchat@81-178-189-224.dsl.pipex.com] has joined #minecrafthelp
#18 [09:58] <XDGhostGamer> I can't login to minecrft.net or the minecraft launcher and i have reset my password twice
#19 [10:00] <CubeTheThird> XDGhostGamer, have you used any Alt tools or unofficial launchers?
#20 [10:15] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#21 [10:20] <XDGhostGamer> possibly
#22 [10:21] <GreyVulpine> If you did, there are several such tools which will cause your problem.
#23 [10:21] <XDGhostGamer> yea i used alting and mc.alt
#24 [10:22] <CubeTheThird> get rid of that stuff, then we have to fix your hosts file
#25 [10:22] <CubeTheThird> ??> XDGhostGamer win/hosts/edit
#26 [10:22] <Mightyena> XDGhostGamer: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#27 [10:22] <Mightyena> XDGhostGamer: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#28 [10:22] <XDGhostGamer> but uninstalled both as soon as possible when my minecraft
#29 [10:22] <XDGhostGamer> uhhhhhhhhhhhhh
#30 [10:22] <XDGhostGamer> hold on
#31 [10:25] <XDGhostGamer> i am in ect but there is no folder called hosts
#32 [10:26] <CubeTheThird> XDGhostGamer, what? You didn't follow the instructions. You're supposed to use that as the file name in notepad
#33 [10:26] <CubeTheThird> Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name"
#34 [10:26] <XDGhostGamer> yeai know
#35 [10:26] * Cekos [webchat@m91-129-108-24.cust.tele2.ee] has joined #minecrafthelp
#36 [10:27] <XDGhostGamer> found it
#37 [10:27] <CubeTheThird> in that file, remove the lines that have Mojang in it, and save the file
#38 [10:27] <XDGhostGamer> Now what
#39 [10:27] <XDGhostGamer> ok hold on
#40 [10:27] <XDGhostGamer> ok done
#41 [10:28] <XDGhostGamer> now what
#42 [10:28] <CubeTheThird> after saving it, try logging in again
#43 [10:28] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has joined #minecrafthelp
#44 [10:28] <XDGhostGamer> yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasssssssssssssssssssss
#45 [10:29] <XDGhostGamer> Thanks so much
#46 [10:29] <CubeTheThird> no problem
#47 [10:29] <XDGhostGamer> question
#48 [10:29] <CubeTheThird> answer
#49 [10:30] <XDGhostGamer> Do you play a server Cubecraft on Minecraft Cuzz you have cube in your name and this is a minecraft / mojang place
#50 [10:30] <DXP> My game is experiencing extremely frequent, game breaking lag spikes. I just bought the game, and it's done this for the entire time. Please help.
#51 [10:30] <Cekos> I have a world that is in the lateset snapshot. I cant really find any structures near my home/spawn, so I made a new world with the same seed and tried ti find a shipwreck. I typed /locate shipwreck and tp'd to it but there was no shipwreck. So here's my question: Do i have a very unlucky seed or is there something wrong with the generation in the
#52 [10:30] <Cekos> latest snapshot?
#53 [10:30] <CubeTheThird> XDGhostGamer, I do not
#54 [10:30] <XDGhostGamer> ok lol
#55 [10:30] <CubeTheThird> DXP, Java edition?
#56 [10:30] <DXP> Yes
#57 [10:31] * XDGhostGamer [webchat@81-178-189-224.dsl.pipex.com] has quit. (Quit: webchat.esper.net)
#58 [10:31] <CubeTheThird> Cekos, you may want to report a bug about that, including the seed and coordinates
#59 [10:31] <Cekos> ok
#60 [10:32] <CubeTheThird> DXP, when you say lag spikes, do you mean your FPS drops?
#61 [10:32] <DXP> Yes
#62 [10:32] <CubeTheThird> DXP, ok we can check a few things. First, have you made any changes to your video settings?
#63 [10:32] <DXP> To about 1 or 2
#64 [10:32] <CubeTheThird> DXP, what changes?
#65 [10:33] <DXP> Yes, I've tried to adjust the video settings to fix it
#66 [10:33] <DXP> Lowering basically everything
#67 [10:34] <CubeTheThird> DXP, ok. In-game, hold F3+c until it crashes
#68 [10:34] <DXP> ok, just a minute
#69 [10:34] <CubeTheThird> take your time
#70 [10:37] * Cekos [webchat@m91-129-108-24.cust.tele2.ee] has quit. (Quit: webchat.esper.net)
#71 [10:37] <DXP> I just did it
#72 [10:37] <CubeTheThird> DXP, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#73 [10:43] <DXP> I'm sorry. I didn't completely read what you said at first. I thought you just said press f3. Once I realized what you mean't, I did it, but the lag didn't last the whole way through. Here it is if it helps. https://paste.ubuntu.com/p/c5PRDbjPt9/
#74 [10:45] <CubeTheThird> DXP, hmm ok. Let's check your video drivers
#75 [10:45] <CubeTheThird> ??> DXP win/dxdiag
#76 [10:45] <Mightyena> DXP: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#77 [10:50] <DXP> https://paste.ubuntu.com/p/bVtWV5JD9q/
#78 [10:50] * Obelar_ [~smuxi@d-72-28-135-212.fl.cpe.atlanticbb.net] has joined #minecrafthelp
#79 [10:52] * Obelar_ [~smuxi@d-72-28-135-212.fl.cpe.atlanticbb.net] has quit. (Read error: Connection reset by peer)
#80 [10:53] <CubeTheThird> DXP, alright one moment
#81 [10:53] <CubeTheThird> DXP, is your PC a laptop or desktop?
#82 [10:54] <DXP> laptop
#83 [10:54] <CubeTheThird> DXP, alright couple things then. First, it looks like you need graphics driver updates. Lemme find you links
#84 [10:54] <CubeTheThird> DXP, the other is that the game is launching on your integrated graphics, instead of your discrete graphics
#85 [10:56] <CubeTheThird> DXP, alright try download and install under Windows 10 - 64 bit, the Radeon software: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-560x
#86 [10:57] <DXP> it's downloading
#87 [11:10] <DXP> Now it's installing.
#88 [11:18] * KindOne [kindone@h147.67.155.207.dynamic.ip.windstream.net] has quit. (Ping timeout: 189 seconds)
#89 [11:21] * Quinn [webchat@104.169.230.130] has joined #minecrafthelp
#90 [11:22] * KindOne [kindone@h226.233.191.173.dynamic.ip.windstream.net] has joined #minecrafthelp
#91 [11:22] <Quinn> bought Minecraft Java edition cannot login after more then a week of trying
#92 [11:23] <Quinn> have reset password and waited 24hrs still no luck.
#93 [11:23] <CubeTheThird> Quinn, have you used any Alt tools or unofficial launchers?
#94 [11:24] <Quinn> I don't believe so
#95 [11:24] <CubeTheThird> Quinn, are you using a VPN/Proxy?
#96 [11:24] <Quinn> no
#97 [11:24] <CubeTheThird> ??> Quinn tools/hjtfork
#98 [11:24] <Mightyena> Quinn: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#99 [11:24] <Mightyena> Quinn: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#100 [11:26] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has joined #minecrafthelp
#101 [11:27] <Quinn> just about there lol
#102 [11:27] <DXP> I'm sorry for leaving. The driver update installation took a while and restarted my pc a couple of times.
#103 [11:28] <CubeTheThird> take your time
#104 [11:28] <CubeTheThird> DXP, no worries. Lemme know when you're all done
#105 [11:28] <DXP> I'm done
#106 [11:28] <CubeTheThird> DXP, ok cool. First try playing the game again
#107 [11:29] <Quinn> https://paste.ubuntu.com/p/XqkwdSzpDG/
#108 [11:30] <DXP> What about the graphics issue? You said that the game is running on my integrated graphics instead of my discrete graphics. I don't know how to fix that.
#109 [11:30] <CubeTheThird> Quinn, yup looks like we need to fix your hosts file
#110 [11:30] <CubeTheThird> ??> Quinn win/hosts/edit
#111 [11:30] <Mightyena> Quinn: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#112 [11:30] <Mightyena> Quinn: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#113 [11:30] <CubeTheThird> DXP, well first we can check in-game if it's still doing that. With any luck that issue will have automagically fixed itself
#114 [11:31] <DXP> ok
#115 [11:31] <Quinn> done
#116 [11:32] <CubeTheThird> Quinn, in that file, remove the lines that have mojang in it
#117 [11:33] <Quinn> then save?
#118 [11:33] <CubeTheThird> Quinn, yup, then try logging in again
#119 [11:35] <DXP> So far so good.
#120 [11:35] <Quinn> awesome it worked
#121 [11:35] <CubeTheThird> DXP, alright, press f3. On the right of the screen, it should tell you details about the graphics card it's using
#122 [11:35] <CubeTheThird> Quinn, cool!
#123 [11:36] <DXP> But I haven't run into mobs yet. That's when the really bad lag happens.
#124 [11:36] <Quinn> thank you!!!!!!!!!!!
#125 [11:36] <CubeTheThird> no problem :3
#126 [11:36] * Quinn [webchat@104.169.230.130] has quit. (Quit: webchat.esper.net)
#127 [11:36] <DXP> What on the list am I looking for?
#128 [11:37] <CubeTheThird> does it say Vega 8 Graphics
#129 [11:37] <DXP> Yes
#130 [11:37] <CubeTheThird> so, so that's still your integrated graphics
#131 [11:38] <CubeTheThird> DXP, you can try this guide, though I don't know if it's up-to-date: https://www.amd.com/en/support/kb/faq/dh-017
#132 [11:47] <DXP> This is for an older version of radeon, and so far, I haven't found the switchable graphics option.
#133 [11:48] <CubeTheThird> DXP, huh... apparently AMD removed the setting in their thing. I'm looking at a forum thread that says you need to configure it in Windows now... wut
#134 [11:51] <CubeTheThird> DXP, not sure I've found all the info, but it looks like you have to go to your Windows graphics settings from the control panel, and configure it there
#135 [11:55] <DXP> How do I get there? I'm not seeing graphics settings.
#136 [11:55] <CubeTheThird> DXP, ya that's what I'm trying to figure out too :p
#137 [11:56] <CubeTheThird> DXP, as far as I can tell, Windows Settings -> Graphics settings -> Graphics performance preference
#138 [12:00] <DXP> I found it, but it doesn't seem to help. It says, "choose an app to set preference".
#139 [12:00] <CubeTheThird> yes, that's right
#140 [12:00] <CubeTheThird> you need to select Minecraft (Minecraft launcher) from that
#141 [12:02] <DXP> classic app, universal app, browse. I'm confused.
#142 [12:03] <CubeTheThird> browse?
#143 [12:04] <CubeTheThird> oh... maybe it's under Universal apps?
#144 [12:05] <DXP> It's not there.
#145 [12:06] <CubeTheThird> DXP, browse then
#146 [12:06] <CubeTheThird> DXP, if it does what I think, it will have you pick an exe file, right?
#147 [12:08] <DXP> I can't find the launcher.
#148 [12:08] <CubeTheThird> DXP, ok, so the launcher will be in C:\Program Files (x86)\Minecraft Launcher\
#149 [12:09] * KindOne [kindone@h226.233.191.173.dynamic.ip.windstream.net] has quit. (Ping timeout: 190 seconds)
#150 [12:10] <DXP> Yeah. It had just occurred to me. Right click desktop icon. Open file location.
#151 [12:10] <CubeTheThird> ya that works too
#152 [12:10] <CubeTheThird> DXP, there is a chance we'll also have to add the game's java exe too, but we'll try this first
#153 [12:11] <DXP> The app has been added. Now what?
#154 [12:11] <CubeTheThird> DXP, ok. It should let you set the graphics preference or something?
#155 [12:15] * KindOne [kindone@h39.135.16.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#156 [12:15] <DXP> Graphics Specifications; Power Saving GPU AMD Radeon(TM) Vega 8 Graphics; High Performance GPU Radeon RX 560X Series; Set graphics preference; System default; Power saving; High performance
#157 [12:16] <CubeTheThird> DXP, yes. Set it to high performance RX gpu
#158 [12:17] <DXP> Done
#159 [12:17] <CubeTheThird> DXP, ok. With that saved, close and re-open the game launcher, and try playing again. We'll see if we need to add java too
#160 [12:20] <DXP> I just experienced the lag.
#161 [12:21] <CubeTheThird> DXP, can you check what GPU it lists again?
#162 [12:22] <DXP> Vega 8
#163 [12:22] <CubeTheThird> DXP, ok, so we'll have to add java then. Do the same thing you did with the launcher, except choose this exe:
#164 [12:22] <CubeTheThird> C:\Program Files (x86)\Minecraft Launcher\runtime ... \bin\javaw.exe
#165 [12:24] <DXP> javaw, javaws, no javaw.exe
#166 [12:25] <DXP> And just plain java
#167 [12:25] <CubeTheThird> DXP, you probably have file extensions hidden. javaw is what you want
#168 [12:26] <DXP> Added. Same settings as the launcher?
#169 [12:26] <CubeTheThird> yup. High performance
#170 [12:27] <DXP> Done
#171 [12:27] <CubeTheThird> ok. Close and re-open, try again
#172 [12:28] * Game_Rider [webchat@94.16.78.201] has joined #minecrafthelp
#173 [12:29] <DXP> I can actually fight mobs without lagging!
#174 [12:30] <Game_Rider> Good I have the following problem: I start Minecraft and it hangs when loading and shows the error code.
#175 [12:30] <Game_Rider> 805306369
#176 [12:30] <CubeTheThird> Game_Rider, let's do a malware scan
#177 [12:30] <CubeTheThird> ??> Game_Rider av/adwcleaner
#178 [12:30] <Mightyena> Game_Rider: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#179 [12:30] <Mightyena> Game_Rider: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#180 [12:30] <DXP> Wait.
#181 [12:31] <DXP> I just died. I'm lagging after respawning.
#182 [12:32] <DXP> I hit f3. It still says vega 8.
#183 [12:32] <CubeTheThird> aww really?
#184 [12:32] <CubeTheThird> can you get a screenshot of the settings you applied?
#185 [12:33] <CubeTheThird> ??> DXP imgur
#186 [12:33] <Mightyena> DXP: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#187 [12:33] <Game_Rider> Sure I uninstalled Minecraft and the error still comes
#188 [12:33] <CubeTheThird> Game_Rider, umm... no. Do what Mightyena said to you
#189 [12:33] <DXP> settings for what?
#190 [12:34] <Game_Rider> ok
#191 [12:34] * B00STEDBUNNY [webchat@107-204-20-152.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#192 [12:34] <B00STEDBUNNY> hi
#193 [12:34] <CubeTheThird> DXP, the graphics settings
#194 [12:34] <CubeTheThird> hello B00STEDBUNNY
#195 [12:34] <B00STEDBUNNY> hello
#196 [12:34] <B00STEDBUNNY> i have some issues opening up minecraft
#197 [12:34] <B00STEDBUNNY> can you help me Cube?
#198 [12:35] <CubeTheThird> B00STEDBUNNY, what issues?
#199 [12:35] <B00STEDBUNNY> whenever i open minecraft
#200 [12:35] <B00STEDBUNNY> it would only take me to the Mojang loading screen
#201 [12:36] <B00STEDBUNNY> and i'll be infinaly stuck at 90%
#202 [12:36] <CubeTheThird> B00STEDBUNNY, run a malware scan
#203 [12:36] <CubeTheThird> ??> B00STEDBUNNY av/adwcleaner
#204 [12:36] <Mightyena> B00STEDBUNNY: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#205 [12:36] <Mightyena> B00STEDBUNNY: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#206 [12:36] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#207 [12:36] <B00STEDBUNNY> ok
#208 [12:36] <B00STEDBUNNY> thank you i will do that now
#209 [12:39] * B00STEDBUNNY [webchat@107-204-20-152.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#210 [12:39] <B00STEDBUNNY> hello Cube
#211 [12:39] <B00STEDBUNNY> i have restarted my computer
#212 [12:40] <CubeTheThird> B00STEDBUNNY, ok try playing now
#213 [12:40] <B00STEDBUNNY> ok!
#214 [12:40] <B00STEDBUNNY> it worked!
#215 [12:41] <B00STEDBUNNY> thank you very much!
#216 [12:41] * ManofMystry [webchat@205.251.233.48] has joined #minecrafthelp
#217 [12:41] <CubeTheThird> no problem :3
#218 [12:42] <ManofMystry> Recently installed Minecraft Java Edition. The game locks up every few seconds. It is unplayable.
#219 [12:42] <ManofMystry> I have allocated more memory via the Java (4GB) via the Java settings.
#220 [12:43] * B00STEDBUNNY [webchat@107-204-20-152.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#221 [12:43] <ManofMystry> Uninstalled and reinstalled. Deleted the .mincraft directory while doing so.
#222 [12:43] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has joined #minecrafthelp
#223 [12:45] <DXP> My laptop just died. I couldn't post. I had to log back on. Just to clarify, are you talking about what I just did for the performance?
#224 [12:45] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has quit. (Client Quit)
#225 [12:47] <CubeTheThird> ManofMystry, in-game, press f3+c until it crashes
#226 [12:54] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has joined #minecrafthelp
#227 [12:55] * Game_Rider [webchat@94.16.78.201] has quit. (Quit: webchat.esper.net)
#228 [12:55] * KindOne [kindone@h39.135.16.98.dynamic.ip.windstream.net] has quit. (Ping timeout: 378 seconds)
#229 [12:57] * KindOne [kindone@h57.167.142.40.ip.windstream.net] has joined #minecrafthelp
#230 [13:07] * xdomi [webchat@py202.internet.piotrkow.pl] has joined #minecrafthelp
#231 [13:09] <ManofMystry> CubeTheThird - What will that do, please?
#232 [13:09] <ManofMystry> Generate a core dump?
#233 [13:09] <CubeTheThird> ManofMystry, it should generate a crash report
#234 [13:10] <ManofMystry> Is that submitted automatically?
#235 [13:10] <CubeTheThird> ManofMystry, no. You need to copy it onto http://paste.ubuntu.com and give the URL here.
#236 [13:11] <ManofMystry> Just to be clear, the behavior is on a Windows box.
#237 [13:11] <CubeTheThird> ManofMystry, ok.. that doesn't change the instructions
#238 [13:11] <xdomi> I have purchased MC Java Edition and I cannot continue with the purchase and the money has been downloaded from my account.
#239 [13:12] <ManofMystry> CubeTheThirdOkay. One sec, please...
#240 [13:12] <CubeTheThird> xdomi, normally your bank/credit card company will put a hold on the money until the transaction completes. When it fails, it may take some time for the hold to be lifted. You can contact them to speed up the process
#241 [13:13] <xdomi> OK thanks
#242 [13:13] * xdomi [webchat@py202.internet.piotrkow.pl] has quit. (Quit: webchat.esper.net)
#243 [13:16] <ManofMystry> CubeTheThird Posted - single line of text?
#244 [13:17] * xdomi [webchat@py202.internet.piotrkow.pl] has joined #minecrafthelp
#245 [13:17] <CubeTheThird> ManofMystry, what? you need to give the link to your paste here
#246 [13:19] <xdomi> If I have bought an MC and I can't continue with the purchase and the money left in my account, can I continue with the purchase in some way
#247 [13:19] <CubeTheThird> xdomi, did it give you an error the first time?
#248 [13:21] <ManofMystry> CubeTheThird https://paste.ubuntu.com/p/49cy8NkpfC/
#249 [13:21] <xdomi> I don't understand what you mean
#250 [13:21] <xdomi> CubeTheThird
#251 [13:21] <CubeTheThird> xdomi, why can you not continue with the purchase?
#252 [13:21] <CubeTheThird> ManofMystry, umm.. what? this isn't a crash report
#253 [13:22] <ManofMystry> I got a debug message and that the info was copied to the clipboard. I need to keep going?
#254 [13:22] <CubeTheThird> ManofMystry, that isn't at all what I asked you to do
#255 [13:23] <CubeTheThird> ManofMystry, in-game, hold F3+C until it crashes
#256 [13:24] <xdomi> When I enter MC Realms it shows me that I don't have an MC yet, and when I enter MC Java Edition I have to buy again and I can't go back to my previous purchase.When I enter MC Realms it shows me that I don't have an MC yet, and when I enter MC Java Edition I have to buy again and I can't go back to my previous purchase.
#257 [13:25] <CubeTheThird> xdomi, did you register a minecraft username?
#258 [13:26] <xdomi> Yes
#259 [13:26] <CubeTheThird> xdomi, what username did you choose?
#260 [13:27] <xdomi> I don't remember exactly, but it seems to me that Xdomi or Xdomiyt
#261 [13:28] <ManofMystry> CubeTheThird https://paste.ubuntu.com/p/N92cxXdYqH/
#262 [13:28] <CubeTheThird> xdomi, I see "xDomi" registered. I don't know if that is you though
#263 [13:29] <CubeTheThird> ManofMystry, hmm well it looks like you may need to update your video drivers
#264 [13:29] <CubeTheThird> ??> ManofMystry win/dxdiag
#265 [13:29] <Mightyena> ManofMystry: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#266 [13:30] <xdomi> I don't understand what do You mean
#267 [13:31] <CubeTheThird> xdomi, I think the purchase failed, and you will have to restart the purchase
#268 [13:31] <xdomi> How can i do this
#269 [13:32] <xdomi> But the money was taken from my account
#270 [13:33] <CubeTheThird> xdomi, right. I already told, you, the hold on the money will not be released right away
#271 [13:35] <xdomi> Can I come back to my purchase
#272 [13:35] * DXP [webchat@d47-69-212-9.col.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#273 [13:36] <CubeTheThird> xdomi, I don't know, but it doesn't sound like you can
#274 [13:36] <ManofMystry> CubeTheThird https://paste.ubuntu.com/p/Hgq2BX7szd
#275 [13:37] <ManofMystry> CubeTheThirdI'll check teh video driver, as well.
#276 [13:37] <CubeTheThird> oh ya. 9 year old drivers
#277 [13:38] <CubeTheThird> ManofMystry, ok get the windows 7 64 bit drivers: https://www.amd.com/en/support/apu/amd-series-processors/amd-a8-series-apu-for-desktops/a8-3800-radeon-hd-6550d
#278 [13:40] <xdomi> Ok thanks
#279 [13:40] <xdomi> CubeTheThird
#280 [14:08] * Jachna [webchat@host-95-197-82-147.mobileonline.telia.com] has joined #minecrafthelp
#281 [14:11] <Jachna> Hello! I want to login to my minecraft account to download minecraft Java for the PC. My account is several years old and it has been a while since I accesed it last. When I tried to log in to my account I was asked to answer a few secuity questions which I do not remember how I answered them. (I know the answers, but not exactly how I wrote them
#282 [14:11] <Jachna> ). Where do I go from here?
#283 [14:12] <CubeTheThird> Jachna, you can reset them
#284 [14:12] <CubeTheThird> ??> Jachna account/challenge/reset
#285 [14:12] <Mightyena> Jachna: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#286 [14:12] <Jachna> Yes, but when I tried to do that, I did not recieve the E-mail with the link to reset it
#287 [14:13] <CubeTheThird> Jachna, oh really? Are you certain you're using the correct account email?
#288 [14:14] <Jachna> Yes I am certain
#289 [14:14] <CubeTheThird> Jachna, you'll have to contact Mojang support in that case
#290 [14:14] <CubeTheThird> ??> Jachna mojang/email
#291 [14:14] <Mightyena> Jachna: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#292 [14:14] <Mightyena> Jachna: Note: Do NOT send more than one at a time.
#293 [14:14] <Jachna> Thanks!
#294 [14:14] <ManofMystry> CubeTheThirdDriver installed. It seems to be working. Thank you.
#295 [14:14] <CubeTheThird> awesome!
#296 [14:15] <ManofMystry> Take care.
#297 [14:15] <CubeTheThird> you too~
#298 [14:15] * ManofMystry [webchat@205.251.233.48] has quit. (Quit: webchat.esper.net)
#299 [14:42] * f [webchat@c-24-7-32-6.hsd1.ca.comcast.net] has joined #minecrafthelp
#300 [14:44] <f> I purchased the game through Microsoft on my laptop but would like to play it on my Mac. I thought I downloaded on my Mac but when I try to sign in it doesn't allow
#301 [14:44] <CubeTheThird> f, which edition did you purchase?
#302 [14:45] <f> Minecraft for IOS
#303 [14:46] <CubeTheThird> f, the IOS version is not compatible with Mac. You have to get the Java edition
#304 [14:46] <f> so I have to repurchase?
#305 [14:46] <CubeTheThird> f, unless it was the Java edition you purchased, then yes
#306 [14:46] <f> Minecraft for windows 10 starter
#307 [14:47] <f> I'm looking at receipt
#308 [14:47] <CubeTheThird> the Windows 10 edition from the microsoft store?
#309 [14:47] <f> so, since I will only play on Mac can I exchange and purchase for mac
#310 [14:47] <f> yes
#311 [14:47] <CubeTheThird> you will have to request a refund and make a separate purchase
#312 [15:37] * DXz [webchat@36.76.245.0] has joined #minecrafthelp
#313 [15:37] <DXz> hi
#314 [15:38] <DXz> does anybody know how to get amd gpus to run on high clock speeds? instead of barely above idle speeds.
#315 [15:38] <DXz> err, is anybody even here? :/
#316 [15:40] <CubeTheThird> DXz, umm.. this channel is for Minecraft
#317 [15:40] <DXz> yea
#318 [15:40] <DXz> sorry i forgot to mention that this problem only happens in minecraft
#319 [15:41] <DXz> my other games run at max clock speeds :/
#320 [15:41] <CubeTheThird> DXz, what exactly is the "problem"?
#321 [15:41] <DXz> well, my gpu won't run at its usual high core clock speeds in minecraft
#322 [15:41] <DXz> and strictly minecraft only, other games run just fine
#323 [15:42] <CubeTheThird> DXz, right ok, but how is that a problem exactly? Are you having performance issues with the game?
#324 [15:42] <DXz> this is weird, since many models of amd gpus have this problem. but then again, gpus of the same model would sometimes have no issues at all
#325 [15:42] <DXz> yeah
#326 [15:42] <DXz> runs most of the time below 40 50 fps
#327 [15:42] <CubeTheThird> DXz, what GPU?
#328 [15:42] <DXz> rx 570
#329 [15:42] <CubeTheThird> DXz, is this a desktop PC?
#330 [15:42] <DXz> yep
#331 [15:43] <CubeTheThird> ??> DXz win/dxdiag
#332 [15:43] <Mightyena> DXz: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#333 [15:43] <DXz> i just built this pc myself 2 weeks ago, it's an rx 570 4gb
#334 [15:43] <DXz> ah one sec
#335 [15:43] <CubeTheThird> 👍
#336 [15:44] <DXz> https://paste.ubuntu.com/p/TbrDGVRjmg/
#337 [15:44] <DXz> here ya go
#338 [15:45] <CubeTheThird> huh. Interesting hardware choices... but I digress
#339 [15:45] <DXz> oh and by the way, since i got a new ssd. i did a clean install of windows, the graphics drivers, and minecraft
#340 [15:45] <CubeTheThird> good good
#341 [15:45] <DXz> well, i had a good deal on them :p
#342 [15:46] <CubeTheThird> better have been a good deal. A xeon chip these days is a bit of an odd choice IMO
#343 [15:46] <CubeTheThird> have you changed the game's render distance?
#344 [15:46] <DXz> yeah
#345 [15:46] <CubeTheThird> what is it currently set to?
#346 [15:46] <DXz> doesn't change by much
#347 [15:47] <DXz> i've tried from 24 to 2
#348 [15:47] <DXz> barely any fps gain
#349 [15:47] <CubeTheThird> really? and even at a render distance of 2, you still get low FPS?
#350 [15:47] <CubeTheThird> huh
#351 [15:48] <DXz> and using the amd program, it shows that my gpu clock is capped at 500 ish when I'm on minecraft
#352 [15:48] <CubeTheThird> I don't think your GPU is the issue
#353 [15:48] <DXz> what would it be then?
#354 [15:49] <CubeTheThird> it could be your CPU, especially since it's 11 years old
#355 [15:49] <DXz> i doubt it, i run other games pretty well with it :/
#356 [15:50] <CubeTheThird> that's the thing. Minecraft (java) is not very multi-threaded. It will mostly only use 1 CPU thread
#357 [15:50] <CubeTheThird> because that also dictates when to render stuff, it might not be catching up with what your GPU actually needs to do
#358 [15:51] <CubeTheThird> while I don't normally recommend this, you might want to try performance tweaking mods like Optifine
#359 [15:51] <DXz> but even still, i've seen videos on youtube with the same processor getting over 100fps
#360 [15:51] <DXz> i do have optifine
#361 [15:51] <CubeTheThird> oh really? Does this problem happen without it too?
#362 [15:51] <DXz> yep
#363 [15:52] <CubeTheThird> hmmm
#364 [15:52] <DXz> i'll try running hwmonitor and see if any of the cores are even being used to full potential
#365 [15:53] <CubeTheThird> unless it's a PCI bottleneck, but that seems unlikely
#366 [15:53] <DXz> i doubt it, it runs other games perfectly
#367 [15:54] <DXz> i think it's more likely that the amd drivers are not detecting minecraft as a game
#368 [15:54] <CubeTheThird> while I'd normally make recommendations to tweak driver settings, I've got no clue how to use AMD's latest UI for that stuff, let alone what options they still have
#369 [15:55] <CubeTheThird> I don't see why the driver would have to "detect it as a game" though, unless there are power saving settings messing with it
#370 [15:55] <DXz> i've tried the classic adding the javaw.exe onto the driver settings
#371 [15:55] <DXz> ah i see
#372 [15:55] <CubeTheThird> can you check Windows power settings?
#373 [15:55] <CubeTheThird> I have serious doubts, but something fishy is definitely going on
#374 [15:56] <DXz> i had it on balanced
#375 [15:56] <DXz> and previously, changing it to high performance did nothing
#376 [15:56] <CubeTheThird> ya for desktops it's pretty pointless not to have it on high performance anyways
#377 [15:56] <DXz> yeah
#378 [15:57] <DXz> i'm going to try and overclock it
#379 [15:57] <CubeTheThird> hmm.. we can try running a profiler actually. Minecraft does now have one
#380 [15:57] <DXz> a profiler?
#381 [15:57] <CubeTheThird> ya, records activity in the game, and helps to identify sources of lag
#382 [15:57] <CubeTheThird> you run /debug start
#383 [15:58] <CubeTheThird> then do stuff while lag is occurring, then /debug stop
#384 [15:58] <DXz> pardon?
#385 [15:58] <DXz> oh ok
#386 [15:58] <DXz> i mean i would say the whole time it's lagging
#387 [15:58] <DXz> it barely reaches 60fps
#388 [15:58] <CubeTheThird> that works. just muck around for like 20 seconds
#389 [15:58] <DXz> do i need to run it on 1.6.1?
#390 [15:58] <DXz> i mean 1.16.1
#391 [15:58] <DXz> 1.15.2 does not have it
#392 [15:59] <CubeTheThird> oh, really? I thought they added it in 1.15. Lemme check
#393 [15:59] <DXz> oh wait, 1.16.1 is not even releaded, my bad x_x
#394 [16:00] * Deluxe_potato [webchat@dynamic-acs-24-101-66-121.zoominternet.net] has joined #minecrafthelp
#395 [16:00] <Deluxe_potato> help
#396 [16:00] <CubeTheThird> ya it's in 1.14 actually. If you're using Optifine, try playing without it
#397 [16:00] <CubeTheThird> Deluxe_potato, with what?
#398 [16:00] <Deluxe_potato> java edition
#399 [16:00] <Deluxe_potato> it keepscrashing saying it doesnt have enought memory
#400 [16:01] <CubeTheThird> Deluxe_potato, copy the crash log onto http://paste.ubuntu.com and give the URL here.
#401 [16:02] <Deluxe_potato> # There is insufficient memory for the Java Runtime Environment to continue.
#402 [16:02] <Deluxe_potato> # Native memory allocation (malloc) failed to allocate 838416 bytes for Chunk::new
#403 [16:02] <Deluxe_potato> stuff like that
#404 [16:02] <Deluxe_potato> how to i change the location it saves thisstuff
#405 [16:03] <CubeTheThird> ??> Deluxe_potato launcher/log
#406 [16:03] <Mightyena> Deluxe_potato: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#407 [16:03] <Deluxe_potato> i have and external drive i got just so i can play larger games
#408 [16:04] <Deluxe_potato> working on it. getting java started up
#409 [16:06] * DXz [webchat@36.76.245.0] has quit. (Quit: webchat.esper.net)
#410 [16:06] <Deluxe_potato> crashed and
#411 [16:07] <Deluxe_potato> i just sent the paste to ubuntu pastebin
#412 [16:07] <Deluxe_potato> my username is Deluxe_potato
#413 [16:07] <CubeTheThird> cool. Give the link to your paste here
#414 [16:07] <Deluxe_potato> https://paste.ubuntu.com/p/hSYqnsxwHD/
#415 [16:08] * DXz [webchat@36.76.245.0] has joined #minecrafthelp
#416 [16:08] <CubeTheThird> gonna need a paste of this log: D:\ivanh\Documents\hs_err_pid4936.log
#417 [16:08] <DXz> i also couldnt use the debug command on 1.14
#418 [16:09] <Deluxe_potato> ok how do i get it
#419 [16:09] <Deluxe_potato> i dont know how to find it
#420 [16:09] <DXz> ah well, i'm going to try and overclock the processor
#421 [16:09] <CubeTheThird> Deluxe_potato, on your D drive?
#422 [16:09] <DXz> thanks CubeTheThird for your help and time
#423 [16:09] <CubeTheThird> DXz, alright...
#424 [16:10] * DXz [webchat@36.76.245.0] has quit. (Client Quit)
#425 [16:10] <Deluxe_potato> its on my external drive
#426 [16:10] <Deluxe_potato> the d:/ivanh is on my external drive
#427 [16:10] <CubeTheThird> right, so the file is there
#428 [16:10] <Deluxe_potato> i downloaded mc ontomy hard drive
#429 [16:11] <Deluxe_potato> all i wanna know is how a change the save location for worlds servers and chunks
#430 [16:12] <Deluxe_potato> i dont want it t save to my hard drive
#431 [16:12] <Deluxe_potato> i want it to save to my disk drive.
#432 [16:12] <Deluxe_potato> i changed the thing
#433 [16:13] <CubeTheThird> you set that in launcher, under Installations. The Game Directory setting configures that
#434 [16:13] <Deluxe_potato> so do i have to reinstall java edition
#435 [16:13] <CubeTheThird> umm... I don't know yet. I still need to see that log file
#436 [16:13] <Deluxe_potato> how do i find it
#437 [16:14] <Deluxe_potato> im in the logs folder but what file is it
#438 [16:14] <CubeTheThird> D:\ivanh\Documents\hs_err_pid4936.log
#439 [16:14] <CubeTheThird> not logs folder
#440 [16:15] <Deluxe_potato> ok
#441 [16:15] <Deluxe_potato> postingit to pastebin
#442 [16:16] <Deluxe_potato> https://paste.ubuntu.com/p/78wH2kf6zN/
#443 [16:17] <CubeTheThird> from what I can tell, your worlds are saved on your C drive anyways
#444 [16:18] <CubeTheThird> ??> Deluxe_potato tools/hjtfork
#445 [16:18] <Mightyena> Deluxe_potato: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#446 [16:18] <Mightyena> Deluxe_potato: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#447 [16:20] <Deluxe_potato> site cant be found
#448 [16:20] <Deluxe_potato> the ip couldnot be found
#449 [16:21] <CubeTheThird> wait what?
#450 [16:21] <Deluxe_potato> im done im just uninstalling some other games to make room
#451 [16:30] * PinkSugar [webchat@103.57.84.189] has joined #minecrafthelp
#452 [16:34] * Tina [webchat@S0106bc4dfb2c9233.su.shawcable.net] has joined #minecrafthelp
#453 [16:35] <Tina> I have error 9 all the time I can't get into minecraft please help
#454 [16:37] <Tina> It is telling me license error while I did buy it since January please help
#455 [16:44] * krazebomby990 [webchat@178.197.231.32] has joined #minecrafthelp
#456 [16:46] <krazebomby990> Hello, I have a Question about a ticket I handed in like 2 weeks ago. I still haven‘t gotten an answer to it… What can I do to speed up the progress ?
#457 [16:46] <GreyVulpine> Nothing. Wait for them to reply
#458 [16:47] * PinkSugar [webchat@103.57.84.189] has quit. (Quit: webchat.esper.net)
#459 [16:49] <krazebomby990> Great… I‘m not looking forward waiting for months...
#460 [16:49] <krazebomby990> You can‘t contact them directly ?
#461 [16:52] * PinkSugar [webchat@103.211.54.53] has joined #minecrafthelp
#462 [16:55] * PinkSugar [webchat@103.211.54.53] has quit. (Client Quit)
#463 [16:56] * PinkSugar [webchat@103.211.54.53] has joined #minecrafthelp
#464 [16:57] <PinkSugar> my in game skin is not working
#465 [16:57] <PinkSugar> please help me out
#466 [17:03] <PinkSugar> help help help
#467 [17:03] <PinkSugar> help help help
#468 [17:04] <PinkSugar> help help help
#469 [17:04] <PinkSugar> help help help
#470 [17:04] <PinkSugar> help help help
#471 [17:11] <PinkSugar> what the hack is S
#472 [17:12] <PinkSugar> hello S
#473 [17:13] <PinkSugar> what is this S
#474 [17:13] <PinkSugar> is someone gonna reply me?
#475 [17:15] * Sneaky [webchat@208-107-71-53-dynamic.midco.net] has joined #minecrafthelp
#476 [17:17] * Sneaky [webchat@208-107-71-53-dynamic.midco.net] has quit. (Client Quit)
#477 [17:40] <PinkSugar> my game skin not working
#478 [18:11] * SOS11111111 [webchat@145.130.109.171] has joined #minecrafthelp
#479 [18:13] <SOS11111111> My bamboo stoped growing and I realy need it for my xp farm, how can I fix it?
#480 [18:40] * Nicholas [webchat@c-67-160-194-204.hsd1.ca.comcast.net] has joined #minecrafthelp
#481 [18:41] * Nicholas is now known as Guest58391
#482 [18:43] <Guest58391> I can't log into my account due to failed password attempts. I seem to be able to use alt accounts, and I changed my password twice on my main account. I knwo the password, just can't get in.
#483 [18:45] <Guest58391> Never mind, I fixed it. This issue is resolved.
#484 [18:45] <Guest58391> Never mind, I fixed it. This issue is resolved.
#485 [18:45] * Guest58391 [webchat@c-67-160-194-204.hsd1.ca.comcast.net] has left #minecrafthelp
#486 [18:45] <Guest58391> Never mind, I fixed it. This issue is resolved.
#487 [18:45] * Guest58391 [webchat@c-67-160-194-204.hsd1.ca.comcast.net] has left #minecrafthelp
#488 [18:57] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#489 [19:17] * Guy [webchat@host217-44-19-171.range217-44.btcentralplus.com] has joined #minecrafthelp
#490 [19:19] <Guy> i need help, i recently brought minecraft java edition and whenever i try to open the game from the minecraft launcher it crashes on the mojang page. I dont know what to do
#491 [20:28] * max9 [webchat@c-73-25-66-250.hsd1.or.comcast.net] has joined #minecrafthelp
#492 [20:28] * RandomAg [webchat@ip98-178-137-87.ok.ok.cox.net] has joined #minecrafthelp
#493 [20:28] <max9> yo
#494 [20:32] <RandomAg> I am trying to get into minecraft java edition on a Windows 10 computer. When opening up minecraft launcher and hitting play, the computer goes to the Mojang screen and the red bar starts downloading, but as it gets towards the end it freezes and gives me "Java Platform SE binary is not responding". I have tried deleting and redownloading both Jav
#495 [20:32] <RandomAg> a and Minecraft.
#496 [20:34] <max9> when i try to login on minecraft.net and i press "log in" it freezes and the login button stays grey and it does not log me in
#497 [20:35] <max9> but it also doesnt say anything went wrong
#498 [20:37] * M1 [webchat@187.172.54.216] has joined #minecrafthelp
#499 [20:37] <M1> Hello
#500 [20:37] <M1> I bought an account and i cant log in
#501 [21:13] * max9 [webchat@c-73-25-66-250.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#502 [21:17] * ZippyDuck [webchat@cpe-173-88-101-116.columbus.res.rr.com] has joined #minecrafthelp
#503 [21:20] <ZippyDuck> I just purchased minecraft java for entire family. We all have 1.15.2 (newest) and are all on the same LAN in our house. We are trying to set up a single player game that we can ALL PLAY together (not a realm with a server). We can all create a game, we can then see each other's worlds but we can't join. We have LAN turned on, we are on same LAN an
#504 [21:20] <ZippyDuck> d have the MCafee turned off with minecraft launcher.
#505 [22:07] * GreyVulpine [~ident@c-73-145-7-72.hsd1.mi.comcast.net] has joined #minecrafthelp
#506 [22:56] * projuanrr [webchat@181.128.49.88] has joined #minecrafthelp
#507 [22:57] <projuanrr> it wont let me enter a server and i am on the list
#508 [23:07] <projuanrr> sagfwd
#509 [23:42] * ThreeCakes [webchat@cpe-74-72-14-222.nyc.res.rr.com] has joined #minecrafthelp
#510 [23:43] * ThreeCakes [webchat@cpe-74-72-14-222.nyc.res.rr.com] has quit. (Client Quit)
#511 [23:57] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()