#MinecraftHelp > 2020-05-27
#1 [00:44] * MementoMors [webchat@c-24-11-100-151.hsd1.ut.comcast.net] has joined #minecrafthelp
#2 [00:47] * MementoMors [webchat@c-24-11-100-151.hsd1.ut.comcast.net] has quit. (Client Quit)
#3 [00:48] * Jimmy [webchat@1.121.155.70] has joined #minecrafthelp
#4 [00:49] <Jimmy> hey I am trying to play a realm with a friend and after playing for about 20 seconds I keep getting the java.io.ioexception pop up and I am disconnected. Is there a fix for this? thanks
#5 [03:20] * payonel [~payonel@2607:5300:203:51d5::bad:c0de] has joined #minecrafthelp
#6 [03:54] * linards [webchat@host-92-0-43-27.as43234.net] has joined #minecrafthelp
#7 [03:54] <linards> hey
#8 [03:55] <linards> Purchased MC, and doenloaded .dmg file from the confirmation email. When opening Minecraft.app from Applications, nothing happens, not even an error.
#9 [05:19] * bildramer [~bildramer@p200300cf372b600012dea1484bc72804.dip0.t-ipconnect.de] has quit. (Ping timeout: 378 seconds)
#10 [05:29] * bildramer [~bildramer@p200300cf37113000b66ff77b65f4487c.dip0.t-ipconnect.de] has joined #minecrafthelp
#11 [05:44] * DCortes [webchat@50-25-141-90.gvllcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#12 [05:46] <DCortes> I am trying to reset my password, I tried going through the website giving my account email but it is not sending me a reset link.
#13 [05:47] * linards [webchat@host-92-0-43-27.as43234.net] has quit. (Quit: webchat.esper.net)
#14 [05:50] * DCortes [webchat@50-25-141-90.gvllcmtk01.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#15 [06:13] * Luca [webchat@5.146.192.6] has joined #minecrafthelp
#16 [06:14] <Luca> Hi can someone help me?
#17 [06:15] <Luca> Why is minecraft everytime crashing when i try to load versions which are not between 1.13 and 1.15
#18 [07:27] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#19 [07:47] * Me4502 [~quassel@2403-5800-9102-5300-c5fa-899a-ea71-104f.ip6.aussiebb.net] has joined #minecrafthelp
#20 [07:48] * king [webchat@69-92-221-175.cpe.sparklight.net] has joined #minecrafthelp
#21 [07:51] <king> Hi, recently when I log into my game no matter if its single player or on a server my Fps is stuck between 1-5 . Ive played around with the video settings but it doesn't do much. how do i fix this?
#22 [07:55] <CubeTheThird> king, in-game, hold f3+c until it crashes
#23 [07:57] <king> anything else i need to-do after it crashes?
#24 [07:58] <CubeTheThird> king, yes, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#25 [07:58] <king> okay
#26 [07:59] <king> thank you for the help!
#27 [07:59] <CubeTheThird> O.o
#28 [08:23] * nintendodude [webchat@071-087-052-249.res.spectrum.com] has joined #minecrafthelp
#29 [08:23] <nintendodude> I need help logging in my thing just says try again no network
#30 [08:23] * nintendodude [webchat@071-087-052-249.res.spectrum.com] has quit. (Client Quit)
#31 [08:38] * Luca [webchat@5.146.192.6] has quit. (Quit: webchat.esper.net)
#32 [08:54] * Xiaomi_jke [webchat@46.0.80.100] has joined #minecrafthelp
#33 [09:02] <Xiaomi_jke> Hello, I have such a problem: I rewrote my account to a different email address, then restored it using a link that was sent to my old email address and for some reason I didn't get a password reset email, and generally when I try to reset my password, emails aren't sent in the first place. They are definitely not in mail, in the Spam folder, or in
#34 [09:02] <Xiaomi_jke> any other folder. I don't know what to do, I can somehow prove that this account is mine, I have a transaction, I have everything, just give it back to me, please!
#35 [09:03] * panda_me [webchat@92.84.187.74] has joined #minecrafthelp
#36 [09:03] <panda_me> hello
#37 [09:03] <CubeTheThird> hello panda_me
#38 [09:03] <CubeTheThird> Xiaomi_jke, you need to contact Mojang support
#39 [09:04] <CubeTheThird> ??> Xiaomi_jke mojang/email
#40 [09:04] <Mightyena> Xiaomi_jke: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#41 [09:04] <Mightyena> Xiaomi_jke: Note: Do NOT send more than one at a time.
#42 [09:05] <Xiaomi_jke> ok, thank you
#43 [09:15] <panda_me> I bought yesterday Minecraft Dangenous but i received other version
#44 [09:15] <panda_me> How can i solve this ?
#45 [09:15] <CubeTheThird> panda_me, what do you mean by "other version" do you mean a different Minecraft game?
#46 [09:15] <panda_me> If can be changed or refund
#47 [09:16] <panda_me> yes i received java edition
#48 [09:16] <CubeTheThird> panda_me, then yes, you will have to request a refund and make a separate purchase
#49 [09:16] <CubeTheThird> ??> panda_me mojang/email
#50 [09:16] <Mightyena> panda_me: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#51 [09:16] <Mightyena> panda_me: Note: Do NOT send more than one at a time.
#52 [09:17] <panda_me> i already sent here yesterday but no answer
#53 [09:17] <CubeTheThird> panda_me, you will just have to wait. They have a huge backlog of requests right now
#54 [09:18] <panda_me> i understand just is a birthday present.Thank you
#55 [09:44] * mincrafter_birdy [webchat@106.51.234.152] has joined #minecrafthelp
#56 [09:45] <mincrafter_birdy> I got a error saying java.lang.IllegalStateException: failed to create a child event loop
#57 [09:45] <mincrafter_birdy> can someone tell me how to fix this?
#58 [09:46] * mincrafter_birdy [webchat@106.51.234.152] has quit. (Client Quit)
#59 [10:52] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Ping timeout: 190 seconds)
#60 [10:52] * Delaxarnyazer [~Delaxarny@185.173.232.212] has joined #minecrafthelp
#61 [10:53] * birdy_again [webchat@106.51.234.152] has joined #minecrafthelp
#62 [10:57] * birdy_again [webchat@106.51.234.152] has quit. (Quit: webchat.esper.net)
#63 [11:02] * backyards [~ivan@118.174.219.252] has quit. (Read error: Connection reset by peer)
#64 [11:12] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#65 [11:29] * AlekR2003 [webchat@185.80.35.27] has joined #minecrafthelp
#66 [11:30] <AlekR2003> Hi I have got problems with my account
#67 [11:30] <AlekR2003> I bought minecraft Java edition some years ago
#68 [11:30] <AlekR2003> And now when I want to came back to this game it is said that i haven't bought the gamne
#69 [11:31] <AlekR2003> And I am really pissed of
#70 [11:31] <Absol> AlekR2003: Please keep it civil
#71 [11:31] <AlekR2003> I am trying
#72 [11:32] <AlekR2003> But I want to know what I can do to get my account back
#73 [11:32] <AlekR2003> I wont send you purches agree because it was bought for my by my father as a birthday gift
#74 [11:32] <CubeTheThird> AlekR2003, what is your minecraft username?
#75 [11:32] <AlekR2003> AlekR2003
#76 [11:33] <AlekR2003> This is my minecraft username
#77 [11:33] <AlekR2003> Or it was my minecraft username
#78 [11:33] <CubeTheThird> AlekR2003, hmm ok. It seems you have a legacy minecraft account, so you have 2 options
#79 [11:33] <CubeTheThird> AlekR2003, I firstly recommend you migrate your account to a Mojang.com account, if possible
#80 [11:33] <CubeTheThird> ??> AlekR2003 account/migrate
#81 [11:33] <Mightyena> AlekR2003: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#82 [11:33] <AlekR2003> I tried did and nothing happend
#83 [11:34] <CubeTheThird> AlekR2003, you didn't receive an email to confirm the migration?
#84 [11:34] <AlekR2003> No
#85 [11:34] <AlekR2003> But it was said that I migreate it
#86 [11:35] <CubeTheThird> AlekR2003, as far as I can tell that username hasn't been migrated. Another option you have though, is that you can login to the game launcher using your username (not email)
#87 [11:35] <CubeTheThird> AlekR2003, download from https://minecraft.net/download
#88 [11:36] <AlekR2003> Okey I have another problem
#89 [11:36] <AlekR2003> I cant migrate it
#90 [11:36] <AlekR2003> And i couldnt even change my password
#91 [11:37] <AlekR2003> So what can I do??
#92 [11:37] <CubeTheThird> AlekR2003, then your only option is to contact Mojang support
#93 [11:37] <CubeTheThird> ??> AlekR2003 mojang/email
#94 [11:37] <Mightyena> AlekR2003: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#95 [11:37] <Mightyena> AlekR2003: Note: Do NOT send more than one at a time.
#96 [11:38] <AlekR2003> I did it once
#97 [11:38] <CubeTheThird> AlekR2003, did you get the automated response email from them?
#98 [11:38] <AlekR2003> And you told me that I can do nothing without payment agree
#99 [11:38] <AlekR2003> Your support center told me that you cant do anything
#100 [11:39] <AlekR2003> And now i am trynig to get my account back
#101 [11:39] <AlekR2003> I can even said answer for this special second question for veryfing the account
#102 [11:39] <CubeTheThird> AlekR2003, you don't have the transaction ID or gift code from the purchase?
#103 [11:40] <AlekR2003> No because my father bought it as a birthday peresent if I remember well 5 years ag or more
#104 [11:40] <CubeTheThird> AlekR2003, in what year?
#105 [11:40] <AlekR2003> I dont really remember it
#106 [11:40] <AlekR2003> But I can say this question
#107 [11:40] <AlekR2003> For verification for account
#108 [11:41] <AlekR2003> We bought it at least 5 years ago
#109 [11:41] <CubeTheThird> AlekR2003, before or after 2013?
#110 [11:41] <AlekR2003> I thing in 2013
#111 [11:41] <AlekR2003> Something like that
#112 [11:42] <AlekR2003> I can veryfie my account with this second question
#113 [11:42] <CubeTheThird> AlekR2003, please do not provide any private information here
#114 [11:42] <AlekR2003> okey
#115 [11:42] <AlekR2003> I just want my account back
#116 [11:43] <CubeTheThird> AlekR2003, you will need to find out more specifically in what year your account was purchased. That will narrow down what information you need to send to Mojang
#117 [11:43] <AlekR2003> Mojang dont hgelp me
#118 [11:43] <AlekR2003> I cant even change my password
#119 [11:43] <AlekR2003> I want to know what can I do
#120 [11:43] <AlekR2003> As I said
#121 [11:43] <AlekR2003> I know this verification question
#122 [11:44] <AlekR2003> I know the answere for it
#123 [11:44] <AlekR2003> I even remember my skin
#124 [11:44] <CubeTheThird> AlekR2003, you can provide them more information about your account, but you should also ask your father to see if he can find the purchase confirmation email as well
#125 [11:45] <AlekR2003> He cant find it
#126 [11:45] <CubeTheThird> AlekR2003, we do not work for Mojang support here, and cannot do anything to help recover your account. Only they can do that
#127 [11:45] <AlekR2003> I know some fact
#128 [11:45] <AlekR2003> So how can I comnicate with them
#129 [11:45] <AlekR2003> ??
#130 [11:45] <CubeTheThird> AlekR2003, you say you got a response from your support request? reply to that
#131 [11:46] <AlekR2003> My account was created at least 7 years ago because I played with my friend
#132 [11:46] <AlekR2003> So my account was created before 2013
#133 [11:46] <AlekR2003> I treid
#134 [11:46] <CubeTheThird> ??> AlekR2003 account/trans-id/skrill
#135 [11:46] <Mightyena> AlekR2003: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and was used for gift code purchases from mid-2011 to early-2019.
#136 [11:46] <Mightyena> AlekR2003: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#137 [11:48] <AlekR2003> And what now??
#138 [11:48] <AlekR2003> I am trying to recower this account for about month!!!!!!!!!!!!!!!
#139 [11:48] <CubeTheThird> AlekR2003, Mojang has a huge backlog of requests right now, so a lot of people have been waiting over a month for a response
#140 [11:49] <CubeTheThird> AlekR2003, I have given you all the information I can that you can send them
#141 [11:49] <AlekR2003> But I talk with you
#142 [11:49] <CubeTheThird> I do not work for Mojang
#143 [11:49] <AlekR2003> I said about company not exacly you as a person
#144 [11:50] <AlekR2003> And after 8 mails I get the answer that fvck me
#145 [11:50] <AlekR2003> And that they can do nothing
#146 [11:52] <AlekR2003> So what now!!!!!!!!!!
#147 [11:53] <CubeTheThird> AlekR2003, either send them another ticket, or reply to the latest one. There is nothing here we can do for you
#148 [11:54] <AlekR2003> So mamy do something with this shit
#149 [11:54] <AlekR2003> Because I am really pissed ogf
#150 [11:54] <AlekR2003> I am trying to keep calm
#151 [11:54] <AlekR2003> But my money has gone
#152 [11:54] * Merry [webchat@c-68-83-78-220.hsd1.nj.comcast.net] has joined #minecrafthelp
#153 [11:55] <AlekR2003> And even now i cant spend time with my friends and play because i am trying to get my account
#154 [11:55] <AlekR2003> Evrybody who want help get an information that you can do nothing???
#155 [11:56] * Merry [webchat@c-68-83-78-220.hsd1.nj.comcast.net] has quit. (Client Quit)
#156 [11:56] <CubeTheThird> all we can do here is send people to Mojang support. This chat is for technical problems, not account problems
#157 [12:26] * ButterSquids [webchat@host81-140-252-162.range81-140.btcentralplus.com] has joined #minecrafthelp
#158 [12:29] * ButterSquids [webchat@host81-140-252-162.range81-140.btcentralplus.com] has quit. (Client Quit)
#159 [12:52] * NJCallas [webchat@82-132-245-50.dab.02.net] has joined #minecrafthelp
#160 [12:53] <NJCallas> what i do if i have forgotten my account after many years of not playing minecraft.
#161 [12:55] * NJCallas [webchat@82-132-245-50.dab.02.net] has quit. (Client Quit)
#162 [13:11] * KK [webchat@068-184-155-003.res.spectrum.com] has joined #minecrafthelp
#163 [13:13] <KK> my minecraft is saying GLFW error 65542 WGL the driver does not appear to support OpenGL and i dont know how to fix it
#164 [13:13] <CubeTheThird> ??> KK win/dxdiag
#165 [13:13] <Mightyena> KK: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#166 [13:14] <KK> thats not my problem
#167 [13:14] <CubeTheThird> KK, yes, your issue is a graphics problem
#168 [13:14] <KK> my problem is my minecraft is saying GLFW error 65542 WGL the driver does not appear to support OpenGL
#169 [13:15] <KK> it is?
#170 [13:15] <CubeTheThird> yes. The "driver" is referring to graphics drivers
#171 [13:15] <CubeTheThird> OpenGL is the graphics API minecraft uses
#172 [13:15] <KK> and how do I fix it?
#173 [13:16] <CubeTheThird> KK, start by following the instructions Mightyena gave you
#174 [13:16] <KK> ok
#175 [13:23] <KK> https://paste.ubuntu.com/p/MGk9KFwHkX/
#176 [13:24] <KK> is that what i do?
#177 [13:24] <KK> is that what i do?
#178 [13:26] * KK [webchat@068-184-155-003.res.spectrum.com] has left #minecrafthelp
#179 [13:27] * Cathan [webchat@068-184-155-003.res.spectrum.com] has joined #minecrafthelp
#180 [13:29] <Cathan> hi im having issues because its saying GLFW error 65542 WGL the driver does not appeae to support OpenGL
#181 [13:29] <Cathan> https://paste.ubuntu.com/p/MGk9KFwHkX/
#182 [13:31] <CubeTheThird> Cathan, ok one moment
#183 [13:31] <CubeTheThird> Cathan, unfortunately your system does not meet the minimum requirements for the game
#184 [13:31] <Cathan> oh well thats not good
#185 [13:32] <Cathan> do i need a new system to play the game?
#186 [13:32] <CubeTheThird> Cathan, is your PC a laptop or desktop
#187 [13:33] <Cathan> its a desktop
#188 [13:33] <CubeTheThird> Cathan, ok, in that case you've got a few options. The better investment would be to use a newer system. You could however get a new graphics card for your current one
#189 [13:34] <Cathan> which one is cheaper?
#190 [13:35] <Cathan> is there a way i can get a refund for my game?
#191 [13:35] <CubeTheThird> new graphics card is cheaper. Yes you can request a refund
#192 [13:35] <CubeTheThird> ??> Cathan mojang/email
#193 [13:35] <Mightyena> Cathan: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#194 [13:35] <Mightyena> Cathan: Note: Do NOT send more than one at a time.
#195 [13:36] <Cathan> how can i get a new graphic card?
#196 [13:37] <CubeTheThird> Cathan, from a computer hardware store. I'd also recommend consulting with a computer technician before making a purchase
#197 [13:37] <Cathan> ok thank you very much thats what i needed to know
#198 [13:39] <CubeTheThird> no problem
#199 [14:34] * Mystic [webchat@144.172.162.249] has joined #minecrafthelp
#200 [14:34] <Mystic> Hello
#201 [14:34] <CubeTheThird> hello Mystic
#202 [14:34] * Mystic is now known as Guest22010
#203 [14:34] <Guest22010> Ive been having a problem with minecraft Java edition recently
#204 [14:35] <Guest22010> I cant Open Minecraft at all
#205 [14:35] <CubeTheThird> what happens?
#206 [14:58] * BezShkvarko [webchat@45.137.112.74] has joined #minecrafthelp
#207 [15:00] <BezShkvarko> Hello I gotta problem with skins. I chose skin and apply it in Minecraft Luncher but I can`t see ANY skins at servers and even MY own skin in singleplayer. I don`t know how to fix it.
#208 [15:01] <CubeTheThird> BezShkvarko, let's run a malware scan
#209 [15:01] <CubeTheThird> ??> BezShkvarko av/adwcleaner
#210 [15:01] <Mightyena> BezShkvarko: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#211 [15:01] <Mightyena> BezShkvarko: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#212 [15:08] * MayOM [webchat@47.157.154.227] has joined #minecrafthelp
#213 [15:09] <MayOM> Hi, I bought the game yesterday and downloaded the installer, but when I open it, nothing happens
#214 [15:10] <CubeTheThird> MayOM, no error messages?
#215 [15:10] <MayOM> No, it simply doesn't open
#216 [15:10] <MayOM> I can't even try to open it as administrator
#217 [15:11] <MayOM> the file is a .msi, is that correct?
#218 [15:11] <CubeTheThird> MayOM, right, from here right?: https://minecraft.net/download
#219 [15:11] <MayOM> yes, that one
#220 [15:12] <MayOM> it downloads a MinecraftInstaller.msi
#221 [15:13] <CubeTheThird> MayOM, hmm ok. Let's try the alternate launcher
#222 [15:14] <CubeTheThird> MayOM, try the Alternative download: https://www.minecraft.net/en-us/download/alternative/
#223 [15:14] <MayOM> the .exe, right?
#224 [15:14] <CubeTheThird> yupp
#225 [15:15] <MayOM> it works!
#226 [15:15] <CubeTheThird> awesome!
#227 [15:15] <MayOM> thanks :)
#228 [15:15] <CubeTheThird> no problem :3
#229 [15:15] * MayOM [webchat@47.157.154.227] has quit. (Quit: webchat.esper.net)
#230 [15:21] * vincy [webchat@a-pon1-59.tin.it] has joined #minecrafthelp
#231 [15:22] <vincy> hi
#232 [15:22] <CubeTheThird> hello vincy
#233 [15:23] <vincy> my question is related to minecraft dugeon because i don't know where i can ask my question
#234 [15:23] <CubeTheThird> vincy, try on our discord: https://discord.gg/58Sxm23
#235 [15:23] <vincy> ok i'll try
#236 [15:29] <vincy> noone answer me
#237 [15:29] <vincy> i wanna buy minecraft dungeon for my friend for pc (not the windows 10 edition but the vesion with it's own launcher). Is it possible?
#238 [15:30] <CubeTheThird> vincy, sorry I don't know. We mostly do java edition support here. I'd recommend you wait for a response on the discord, or check reddit perhaps
#239 [15:30] * vincy [webchat@a-pon1-59.tin.it] has quit. (Quit: webchat.esper.net)
#240 [15:42] * TheKing [webchat@CPEfcecda7e192c-CM105611c005aa.cpe.net.cable.rogers.com] has joined #minecrafthelp
#241 [15:43] <BezShkvarko> Hey, this app (AdwCleaner) scanning my PC, what should I do next?
#242 [15:43] <CubeTheThird> once it's finished, and you quarantine/clean the stuff it's found, reboot your PC and try again
#243 [15:44] <BezShkvarko> and how it should help me to fix my "skin problem"?
#244 [15:45] <CubeTheThird> that issue is often caused by programs blocking the skin servers, typically malware
#245 [15:45] <BezShkvarko> Oh? understood.
#246 [15:45] <TheKing> Good day, I changed the email address of my account yesterday to my son's email (he's old enough to have his own now). The email update worked, however, when I try to create an account for my original email address, it says the account already exists. If I try to login it it tells me Invalid email address or password. If I try to reset the password
#247 [15:45] <TheKing> , it says it sent an email, but I don't get any.
#248 [15:46] <CubeTheThird> TheKing, does the account on the new email work?
#249 [15:46] <TheKing> CubeTheThird Yes his works
#250 [15:46] <CubeTheThird> TheKing, you'll probably have to contact Mojang support then
#251 [15:46] <CubeTheThird> ??> TheKing mojang/email
#252 [15:46] <Mightyena> TheKing: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#253 [15:46] <Mightyena> TheKing: Note: Do NOT send more than one at a time.
#254 [15:47] <TheKing> CubeTheThird Thanks... I waited a day to see if it would fix itself, but it didn't
#255 [15:47] <TheKing> Mightyena Thank you
#256 [15:53] <BezShkvarko> CubeTheThird, I cleaned all that this app found, so I need just reboot my PC, and I will see all skins, isn`t it?
#257 [15:54] <BezShkvarko> P.s Sorry for my English, I`m from Russia.
#258 [15:56] <CubeTheThird> BezShkvarko, that's what we're hoping for
#259 [15:57] <BezShkvarko> ok, but what should I do if it will not work?
#260 [15:59] <CubeTheThird> BezShkvarko, if it still doesn't work come back here, or ask on our discord https://discord.gg/58Sxm23
#261 [16:00] <BezShkvarko> okay, thank you, buddy
#262 [16:00] * BezShkvarko [webchat@45.137.112.74] has quit. (Quit: webchat.esper.net)
#263 [16:03] * WayToDoor [~WayToDoor@plex.api-d.com] has quit. (Ping timeout: 189 seconds)
#264 [16:03] * WayToDoor [~WayToDoor@plex.api-d.com] has joined #minecrafthelp
#265 [16:07] * Lauren2 [webchat@096-035-053-122.res.spectrum.com] has joined #minecrafthelp
#266 [16:10] <Lauren2> Hello! My minecraft won't start up. I play on Minecraft Java edition. Any time I log in, and press play, it goes to the 'Mojang'loading screen, but then always gets to about 80% then says 'not responding' and I have to close it. I have been able to play on this device before, but for awhile now it has been doing this. I just updated my Java, pc, an
#267 [16:10] <Lauren2> d minecraft. I don't know what else to do!
#268 [16:11] <CubeTheThird> Lauren2, run a malware scan
#269 [16:11] <CubeTheThird> ??> Lauren2 av/adwcleaner
#270 [16:11] <Mightyena> Lauren2: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#271 [16:11] <Mightyena> Lauren2: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#272 [16:13] * Lauren2 [webchat@096-035-053-122.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#273 [16:19] * KindOne [kindone@h19.135.16.98.dynamic.ip.windstream.net] has quit. (Ping timeout: 378 seconds)
#274 [16:21] * KindOne [kindone@h23.66.155.207.dynamic.ip.windstream.net] has joined #minecrafthelp
#275 [16:39] * RiptideCanadian [webchat@glphon2233w-grc-15-74-15-44-84.dsl.bell.ca] has joined #minecrafthelp
#276 [16:40] <RiptideCanadian> I am having troubles logging into my account.
#277 [16:40] <RiptideCanadian> In the launcher it tells me that my email or password is invalid
#278 [16:40] <RiptideCanadian> even though on my laptop everything works fine
#279 [16:41] <RiptideCanadian> my password and email are correct I have changed it many times
#280 [16:49] * RiptideCanadian [webchat@glphon2233w-grc-15-74-15-44-84.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#281 [18:21] * BezShkvarko [webchat@185.211.158.233] has joined #minecrafthelp
#282 [18:21] * sharknadofan [webchat@31-151-231-185.dynamic.upc.nl] has joined #minecrafthelp
#283 [18:22] <sharknadofan> hello, i'm trying to log into minecraft but it just keeps repeating the same error saying "Invalid username or Password"
#284 [18:22] * lukas901 [webchat@181.118.97.192] has joined #minecrafthelp
#285 [18:22] <sharknadofan> And when i try to log into the website the login button doesn't respond
#286 [18:23] <lukas901> i speak spanish
#287 [18:26] <lukas901> minecraft laucher gives me internet error (play without internet) when clearly i have internet.I hope your help thanks
#288 [18:26] <BezShkvarko> CubeTheThird, hello again, that app didn`t help me, can you help me again with my "skin problem"(I chose my skin, apply it in Minecraft Launcher and I can`t see not only my skin, I can`t see another players` skins )?
#289 [18:32] * sharknadofan [webchat@31-151-231-185.dynamic.upc.nl] has quit. (Quit: webchat.esper.net)
#290 [18:45] * BlestBrake14 [webchat@c-73-223-149-186.hsd1.ca.comcast.net] has joined #minecrafthelp
#291 [18:45] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#292 [18:46] <BlestBrake14> I bought Minecraft Java edition on my computer, and i have it on my ipad and it isnt the same. I dont have any of the world on my computer from my mincraft on the ipad. Is there a way I can get the worlds? if not how can I get my money back from this game?
#293 [18:55] * BezShkvarko [webchat@185.211.158.233] has quit. (Quit: webchat.esper.net)
#294 [18:56] * BlestBrake14 [webchat@c-73-223-149-186.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#295 [19:05] * Dom [webchat@ool-4577c79e.dyn.optonline.net] has joined #minecrafthelp
#296 [19:07] <Dom> Coundn't Load Launcher Core from ****************************** Launcher.dll:loaderrorNotPresent. Is a prompt I can't fix, Where the asterix's are is where the drive name is.
#297 [19:07] <Dom> Any help wouild be most apperciated
#298 [19:07] <Dom> Thank you!
#299 [19:08] <Dom> also the next prompt is "Unable to start the minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall. Which i have multiple times to no fix :L
#300 [19:24] * Fox1 [webchat@c-174-53-4-87.hsd1.ar.comcast.net] has joined #minecrafthelp
#301 [19:24] * Fox1 [webchat@c-174-53-4-87.hsd1.ar.comcast.net] has joined #minecrafthelp
#302 [19:25] * Fox1 [webchat@c-174-53-4-87.hsd1.ar.comcast.net] has left #minecrafthelp
#303 [19:27] * KindOne [kindone@h23.66.155.207.dynamic.ip.windstream.net] has quit. (Quit: ...)
#304 [19:30] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has quit. (Ping timeout: 378 seconds)
#305 [19:31] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
#306 [19:31] * KindOne [kindone@h23.66.155.207.dynamic.ip.windstream.net] has joined #minecrafthelp
#307 [19:33] * Santzes [~santzes@li1779-152.members.linode.com] has quit. (Remote host closed the connection)
#308 [19:37] * Ape [webchat@ool-4577c79e.dyn.optonline.net] has joined #minecrafthelp
#309 [19:38] <Ape> Restarted my computer. asked this question. "Couldn't load launcher core from C:\Program Files(x86)\Minecraft Launcher\game\launcher.dll: LoadErrorNotPresent" and then "Unable to start Minecraft Runtime Environment. This is most likely caused by corruption. Please try to reinstall Minecraft."
#310 [19:38] <Ape> Restarted my computer. asked this question. "Couldn't load launcher core from C:\Program Files(x86)\Minecraft Launcher\game\launcher.dll: LoadErrorNotPresent" and then "Unable to start Minecraft Runtime Environment. This is most likely caused by corruption. Please try to reinstall Minecraft."
#311 [19:38] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#312 [19:39] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Ping timeout: 204 seconds)
#313 [19:43] <Ape> ANy help would be apperciated
#314 [19:57] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#315 [20:03] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Ping timeout: 204 seconds)
#316 [20:10] * KindOne [kindone@h23.66.155.207.dynamic.ip.windstream.net] has quit. (Ping timeout: 189 seconds)
#317 [20:15] * KindOne [kindone@h171.23.17.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#318 [20:19] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#319 [20:46] * thewizard292 [webchat@cpe-74-134-242-130.kya.res.rr.com] has joined #minecrafthelp
#320 [20:47] <thewizard292> hello, anyone know how i can find my account from years ago? id like to get on that one
#321 [20:51] * bildramer [~bildramer@p200300cf37113000b66ff77b65f4487c.dip0.t-ipconnect.de] has quit. (Ping timeout: 378 seconds)
#322 [20:59] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#323 [21:05] * bildramer [~bildramer@p200300cf370905004b91237b249da9e6.dip0.t-ipconnect.de] has joined #minecrafthelp
#324 [21:29] * Dom [webchat@ool-4577c79e.dyn.optonline.net] has joined #minecrafthelp
#325 [21:30] <Dom> Can't start Minecraft. D: Any help at all would be really appreciated. Thank you
#326 [21:40] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Remote host closed the connection)
#327 [22:27] * Sid3 [webchat@c-71-58-131-208.hsd1.pa.comcast.net] has joined #minecrafthelp
#328 [22:27] <Sid3> For some reason mc doesn't detect a gpu and is running under vmware.inc
#329 [22:28] <Sid3> it was working perfectly fine before giving me 90+ fps now im getting less than 5 fps the game is unplayable
#330 [22:29] * Sid3 [webchat@c-71-58-131-208.hsd1.pa.comcast.net] has quit. (Client Quit)
#331 [23:17] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#332 [23:35] * Jordan_ [webchat@ool-18bc8d16.dyn.optonline.net] has joined #minecrafthelp
#333 [23:36] <Jordan_> refund Minecraft java edition
#334 [23:36] <Jordan_> refund Minecraft java edition?
#335 [23:46] * Joe [webchat@c-71-197-81-205.hsd1.ca.comcast.net] has joined #minecrafthelp
#336 [23:47] <Joe> whenever i try logging in on minecraft.net, nothing happens. and when i try it on the launcher, it says either my email or password is invalid, even though its the right email and passwor
#337 [23:51] <Joe> *password