#MinecraftHelp > 2020-05-31
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#4 [00:40] <Bernice> I purchased Minecraft java edition for my galexy s book and I keep getting a error message game crash and I can't go pass that. can someone help please
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#6 [00:59] * superppop [webchat@2.53.55.45] has joined #minecrafthelp
#7 [01:02] <superppop> I accidentally changed my Minecraft username superppop and I wanted it to be SuperAvi10, I didn't know that i need to wait 30 days because back then when i changed my Minecraft username i didn't have to wait, can you please change my Minecraft username?
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#11 [01:25] <Barbanegra04> Hello, good afternoon, it's been two days and I'm still unable to log in. I get an error
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#14 [01:57] <Akane> Hello, my client is currently stating that I have a "invalid username/password" - however I do infact know both credentials are entirely correct. How would I solve this issue?
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#16 [03:28] * Malwaid [webchat@95.red-83-49-128.dynamicip.rima-tde.net] has joined #minecrafthelp
#17 [03:29] <Malwaid> hi, i need help, when i try to entre my lan world, the game gives me io.netty error. i checked the firewall, and restarted router, and the game doasn't found
#18 [04:00] * Austin [webchat@209.81.99.65] has joined #minecrafthelp
#19 [04:01] <Austin> cant get into minecraft because i somehow have to different javas running but i only have one java
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#23 [05:04] <LegendofRelic> Hey guys, yesterday I ask for help but by mistake I closed the website and now I can not see the answer :/ In the moment before I closed the website I saw that you send me a link for a system check and another one ... can you send it again, please ? :D ( My problem was that I can not connect to minecraft server when I try to login )
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#27 [07:18] * OnKava_cz [webchat@router-sever2-nat-j.pilsfree.net] has joined #minecrafthelp
#28 [07:18] <OnKava_cz> Hi i cant login i need play
#29 [07:26] * Fulizeus [webchat@node-ybv.pool-101-109.dynamic.totinternet.net] has joined #minecrafthelp
#30 [07:29] <OnKava_cz> Please help me or kill me
#31 [07:31] <Fulizeus> So I try to buy the game but I got an error and It charged me but I did not got the game or receipt or transaction ID. What do i need to do?
#32 [07:34] <OnKava_cz> i must buy new game
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#39 [09:04] <Dew> anyone knows how to fix error code 1?
#40 [09:30] * Andrej_Kiss [webchat@92-52-15-222.dynamic.orange.sk] has joined #minecrafthelp
#41 [09:31] <Andrej_Kiss> Hello, I have owned a copy of minecraft game a few years ago, but I dont remember the login anymore, could you please help me?
#42 [09:31] * Ender [webchat@047-034-002-101.res.spectrum.com] has joined #minecrafthelp
#43 [09:31] <Andrej_Kiss> my name is Andrej Kiss, my email is andrejkiss@gmail.com but I was able to register a new account on that email, I played minecraft a few years ago, maybe there are new account now?
#44 [09:32] <Ender> My friend gets this error when he tries to connect: io.netty.channel.abstractchannel$abstractedchannelexception:Connection timed out: No further information
#45 [09:33] <Ender> He is trying to connect to my server
#46 [09:33] <Ender> My friend gets this error when he tries to connect: io.netty.channel.abstractchannel$abstractedchannelexception:Connection timed out: No further information
#47 [09:33] <Ender> He is trying to connect to my server.
#48 [10:01] * Paulilia [webchat@78-57-188-248.static.zebra.lt] has joined #minecrafthelp
#49 [10:03] <Paulilia> Hello, I cannot login to my minecraft account or launcher or browser, but i can login to mojang studios. It says incorect email or passworld although i logged in few minutes ago on mojang studios, so I know they are correct
#50 [10:04] <Paulilia> oh i logged in, nevermind
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#52 [10:11] * Tauro2005 [webchat@79.red-81-32-142.dynamicip.rima-tde.net] has joined #minecrafthelp
#53 [10:13] <Tauro2005> hello, my problem is that I give it to play and it does not enter me, and if it enters I crashes
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#55 [10:26] * PutteV2 [webchat@host-217-213-115-4.mobileonline.telia.com] has joined #minecrafthelp
#56 [10:35] <PutteV2> Hey! i kind of got an problem, i lowkey need to change my email to another one since i dont got access to it anymore but when i try to change my mail it ask me for verify my identity by answering to 3 questions, ofc i forgot one of the answers to it and by that cant change verify myself. The only way to change it is by sending a mail to my original
#57 [10:35] <PutteV2> mail which i dont have access too...
#58 [10:40] * error1011 [webchat@ip70-185-240-209.ok.ok.cox.net] has joined #minecrafthelp
#59 [10:41] <error1011> Hi I purchased Minecraft dungeons and realized that i bought the windows version when I am on a mac computer. How do I refund my purchase.
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#61 [11:27] * Ofir [webchat@87.70.146.50] has joined #minecrafthelp
#62 [11:28] <Ofir> Hi I cannot run Mincraft dungens edditions. Can someone help?
#63 [11:30] <Ofir> Hi I cannot run Minecraft dungeons. Can someone help?
#64 [11:31] <Ofir> I am getting "Launching game failed!" and when trying to repair the installation, it says that it cannot check dependencies.
#65 [11:45] <Ofir> Also, I got an error message regarding "UE4" at the very end of the installation.
#66 [12:02] <Ofir> It appears to be that the UE4PrereqSetup.exe does not match my 32Bit architecture. how can I move to 32 Bit?
#67 [12:10] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360038937032-Dungeons-Minimum-Specifications-for-Gameplay
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#69 [12:55] <waza> i try to login in account i put my email and password the page did not login and then i change password but it did not help
#70 [12:56] * lucas_dreverman [webchat@84-29-184-179.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#71 [12:56] <waza> my email id wazaramy@gmail.com
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#76 [13:28] * diegojuju [webchat@99-98-82-111.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#77 [13:29] <diegojuju> I do not know the answers to my security questions. Everytime I click on the link to send to send me a reset for the questions it just sends me an email to reset the password but it never lets me reset the questions.
#78 [13:29] <diegojuju> I have access to my email.
#79 [13:30] <diegojuju> But I cannot get access to change the security questions.
#80 [13:30] <diegojuju> Can someone please help? It is the first time using a new computer.
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#85 [14:02] * MomoHere2047 [webchat@41.189.232.208] has joined #minecrafthelp
#86 [14:02] <MomoHere2047> hello
#87 [14:03] <MomoHere2047> So i was wondering i couldnt find my minecraft windows 10 edition and i was wondering if u could help me find it or like restore it?
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#91 [14:28] <Vyasaah> I ca't connect to minecraft. It says invalid email or passwodr, but i just made my account
#92 [14:29] <Vyasaah> and i just bought the game
#93 [15:23] <merman> could do with some help with minecraft crashing please
#94 [15:26] <merman> was helped on the 28-05-2020 by @CubeTheThird who helped me update my drivers and everything ran perfectly for 2 days and now back to constant crashes
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#102 [16:33] <Block> Hello
#103 [16:34] <Block> i need help
#104 [16:34] <Block> I was playing on my world when my computer died, then when i logged back in, my world was compleatly deleted
#105 [16:36] <Block> hello?
#106 [16:39] <Block> is anybody here?
#107 [16:40] <Block> I really want to recover my world
#108 [16:46] <Block> why is nobody online
#109 [16:51] * ISSGhost [webchat@45-18-72-169.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#110 [16:51] <ISSGhost> Iv'e already tried resetting my password and i waited over 24hrs however to no avail i still get the error message that it's and invalid user/pass
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#112 [17:12] * Thegoldenacorn [webchat@204.42.22.222] has joined #minecrafthelp
#113 [17:12] <Thegoldenacorn> i want to refund my gamw
#114 [17:12] <Thegoldenacorn> game*
#115 [17:13] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#116 [17:13] <Thegoldenacorn> thats where im coming from
#117 [17:14] <GreyVulpine> Check the article, says to contact Customer Support.
#118 [17:14] <GreyVulpine> That, is not here.
#119 [17:29] * byatt [webchat@c-98-234-193-198.hsd1.ca.comcast.net] has joined #minecrafthelp
#120 [17:32] <byatt> hello! I am having a consistent issue where, randomly throughout the day, when I join my friend's server, my game crashes. the weird thing about it is that I don't actually crash immediately, I just don't have the ability to do normal game stuff (like open chests, activate pressure plates, use elytra properly, and many others). After about 30 secon
#121 [17:32] <byatt> ds, my game crashes and it gives me various messages (usually disconnected or operation timed out). Do you guys know how to fix this? thanks
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#124 [17:45] * HistoryGuy [webchat@024-177-059-125.res.spectrum.com] has joined #minecrafthelp
#125 [17:46] <HistoryGuy> Afternoon guys. I'm not sure if you can help out with this but here it goes.
#126 [17:47] <HistoryGuy> I tried to log into a VERY old MC account a little while ago under SgPyro email historyguy7@gmail.com password most likely Peltast2
#127 [17:48] <HistoryGuy> Now I tried getting a password reset for the account and I never received the email. I then tried to just buy the game again and use the email but it says I have an account with that email
#128 [17:49] <HistoryGuy> Can you help with this or at least cancel out my old account so I can just set up a new account?
#129 [18:12] * ChamberMaid [webchat@c-98-200-20-101.hsd1.tx.comcast.net] has joined #minecrafthelp
#130 [18:13] <ChamberMaid> Hi, I keep recieveing a black screen while in game, I need assistance fixing this issue. I have the crash report ready as well
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#135 [18:45] <Guest34040> i bought dungeons on my mac but i cant play on it because it isnt supported. how do i get it on my xbox/refund it
#136 [18:45] <Guest34040> i bought dungeons on my mac but i cant play on it because it isnt supported. how do i get it on my xbox/refund it
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#140 [20:07] * Jay [webchat@23-124-221-192.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#141 [20:08] <Jay> My friend is having issues connecting to my server and I don't know what else to try
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#146 [20:50] <LilGoblin453> I can't log in
#147 [21:14] * jobless [webchat@122-57-74-111-adsl.sparkbb.co.nz] has joined #minecrafthelp
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#150 [21:16] <amysibbo> Hi, my game crashes every time I try to join a server at the 'loading terrain' screen. It just becomes unresponsice
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#154 [23:43] * Fraitux [webchat@075-143-223-160.res.spectrum.com] has joined #minecrafthelp
#155 [23:43] <Fraitux> Hi I'm having difficulty starting up minecraft, i have a GL_FRAMEBUFFER_INCOMPLETE_ATTACHMENT error