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#4 [00:56] * IMiguelI [webchat@148.102.115.37] has joined #minecrafthelp
#5 [00:57] <IMiguelI> Hello I wanted to know if you can give me a refund since the purchase was not with my permission
#6 [01:01] <IMiguelI> hi please i want a refund, they bought it without my permission and i don't have the money to pay it
#7 [01:27] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#8 [01:51] * Iris_Preciado [webchat@148.102.115.37] has joined #minecrafthelp
#9 [01:51] <Iris_Preciado> Hace un rato hicieron una compra sin mi permiso y queria saber si me pueden remborsar ya que no tengo el suficiente dinero para pagarlo
#10 [01:52] <Iris_Preciado> Porfavor necesito que me ayuden la compra fue sin mi permiso y no la puedo pagar porfavor ayudenme con el rembolso
#11 [01:57] <Iris_Preciado> Hola porfavor necesito que me ayuden con el reembolso no tengo suficiente dinero para pagarlo y no se de donde sacar porfavor necesito su apoyo
#12 [01:58] <Iris_Preciado> Porfavor respondanme necesito que me entiendan no tengo dinero para pagarlo y la compra no fue con mi permiso
#13 [02:01] <Iris_Preciado> Porfavor respondan tengo que arreglar este problema antes de que me valla a mi trabajo
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#30 [07:15] * Kong [webchat@cpe-74-78-2-131.mass.res.rr.com] has joined #minecrafthelp
#31 [07:16] <Kong> My password is not working for my account so i tried to reset my password but i am not recieving the email to reset my password
#32 [07:27] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#33 [07:36] <Kong> I just checked my email and my account email was changed to an email I have never seen before, last december
#34 [07:37] <CubeTheThird> Kong, you'll have to contact Mojang support about this
#35 [07:37] <CubeTheThird> ??> Kong mojang/email
#36 [07:37] <Mightyena> Kong: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#37 [07:37] <Mightyena> Kong: Note: Do NOT send more than one at a time.
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#43 [08:21] * Avatar [webchat@177.50.222.115] has joined #minecrafthelp
#44 [08:23] <Avatar> Hello
#45 [08:25] <Avatar> I have problems when logging in to my Minecraft account on the Java Launcher
#46 [08:25] <CubeTheThird> what problem?
#47 [08:26] * Sabotank [webchat@a83-132-61-119.cpe.netcabo.pt] has joined #minecrafthelp
#48 [08:26] <Avatar> When I enter my E-mail and Password, it just says: "Invalid E-mail or Password"
#49 [08:26] <CubeTheThird> Avatar, have you used any Alt tools or unofficial launchers?
#50 [08:27] <Avatar> I have before, because they run better on my pc
#51 [08:27] <Avatar> When I play on the official launcher, I get a lot of FPS drops
#52 [08:28] <CubeTheThird> ??> Avatar win/hosts
#53 [08:28] <Mightyena> Avatar: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#54 [08:28] <Mightyena> Avatar: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#55 [08:29] <Avatar> https://paste.ubuntu.com/p/Xv7Ww7gv4z/
#56 [08:30] <CubeTheThird> Avatar, hmm that looks fine
#57 [08:30] <CubeTheThird> ??> Avatar tools/hjtfork
#58 [08:30] <Mightyena> Avatar: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#59 [08:30] <Mightyena> Avatar: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#60 [08:31] <Sabotank> when i try to enter minecraft, launcher or site, it says invalid password or email, i try to restet the password, but i recive no email
#61 [08:31] <Avatar> I am getting the exact same problem as well.
#62 [08:32] <Sabotank> my mail is hotmail, and they say it has several prolems in reciveng automatad messages
#63 [08:33] <CubeTheThird> Sabotank, can you try logging into minecraft.net on a different device?
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#65 [08:35] <Avatar> https://paste.ubuntu.com/p/VbSRJnCpQ6/
#66 [08:35] <Sabotank> tried it on my phone and it is the same
#67 [08:35] <Avatar> Me too
#68 [08:35] <CubeTheThird> Sabotank, ok. Have you contacted Mojang support?
#69 [08:35] <Sabotank> yes
#70 [08:35] <Sabotank> 2 weeks ago
#71 [08:35] <Sabotank> no responce
#72 [08:35] <CubeTheThird> you'll have to keep waiting
#73 [08:35] <CubeTheThird> Avatar, seems you should remove Hamachi. You've also got malware
#74 [08:36] <CubeTheThird> ??> Avatar av/adwcleaner
#75 [08:36] <Mightyena> Avatar: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#76 [08:36] <Mightyena> Avatar: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#77 [08:36] <Avatar> okay
#78 [08:42] * Avatar [webchat@177.50.222.115] has quit. (Quit: webchat.esper.net)
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#80 [08:52] * Avatar [webchat@177.50.222.115] has joined #minecrafthelp
#81 [08:52] <Avatar> ok, i an back
#82 [08:52] <Avatar> am*
#83 [08:53] <CubeTheThird> try logging in now
#84 [08:53] <Avatar> okay
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#87 [08:56] <Avatar> I got pinged out
#88 [08:57] <Avatar> but I am Back
#89 [08:59] <Avatar> What did you say after I tried to log in again?
#90 [08:59] <CubeTheThird> nothing. I just asked you to try
#91 [09:00] <Avatar> I think I couldnt uninstall Hamachi before the computer restarted, so I am going to try again
#92 [09:03] <Avatar> Yeah, same Problem, Invalid Email or Password
#93 [09:03] <CubeTheThird> Avatar, what do you get when visiting this page: https://authserver.mojang.com
#94 [09:04] <Avatar> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"4.6.12","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"4.6.12_build214","Application-Owner":"Mojang"}
#95 [09:04] <Avatar> this
#96 [09:04] <CubeTheThird> Avatar, ok that looks correct. Have you done password resets?
#97 [09:05] <Avatar> Let me try again
#98 [09:11] <Avatar> After 15 minutes, no Email
#99 [09:14] <Avatar> I think I still cant reset my password
#100 [09:15] <CubeTheThird> you'll have to contact Mojang support then
#101 [09:15] <CubeTheThird> ??> Avatar mojang/email
#102 [09:15] <Mightyena> Avatar: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#103 [09:15] <Mightyena> Avatar: Note: Do NOT send more than one at a time.
#104 [09:16] <Avatar> the problem is
#105 [09:16] <Avatar> i already sent an email some days ago
#106 [09:16] <Avatar> and nothing
#107 [09:16] <Avatar> the only response i got was an Auto-response saying they received it
#108 [09:18] <CubeTheThird> Avatar, right. They have a huge backlog of requests right now, so you will have to be patient to get a response
#109 [09:20] <Avatar> Is there something else I can do to solve my problem?
#110 [09:23] * Avatar [webchat@177.50.222.115] has joined #minecrafthelp
#111 [09:23] <Avatar> I got ping timeouted again
#112 [09:24] * maciecho [webchat@user-5-173-56-76.play-internet.pl] has joined #minecrafthelp
#113 [09:24] <Avatar> Moving On... Is there anything I can do to solve my problem?
#114 [09:25] <maciecho> In the minecraft 20w22a version, all blocks, especially 2D ones are black! I was asked to provide DxDiag data
#115 [09:25] * Avatar [webchat@177.50.222.115] has quit. (Client Quit)
#116 [09:26] <CubeTheThird> maciecho, give a link to it here
#117 [09:26] <maciecho> https://paste.ubuntu.com/p/ZWHHjTffpz/
#118 [09:27] <CubeTheThird> maciecho, ok let's update your video drivers. One sec I'll grab you some links
#119 [09:28] <CubeTheThird> maciecho, for Intel, download and install the first download: https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=84697
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#122 [09:31] <Avatar> For some reason, Pinged out for the third time
#123 [09:32] <CubeTheThird> Avatar, there is nothing else we can do to help with this issue. You must wait for Mojang's response
#124 [09:33] <Avatar> Ok, thanks for being patient with me.
#125 [09:33] <Avatar> Ok, thanks for being patient with me.
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#127 [09:57] * THUESDAY [webchat@200-28-121-101.baf.movistar.cl] has joined #minecrafthelp
#128 [09:59] <THUESDAY> Hey, I Dont Can Enter To My Account In Minecraft.net, The Page Dont Recharge When I Click Log In, Thanks
#129 [09:59] * clar1 [webchat@189.142.128.196] has joined #minecrafthelp
#130 [10:02] <clar1> I can not enter, because it enters the main page and tells me that it is starting with Microsoft account and never enters, however whith another internet network if possible, this is in my iOS cell
#131 [10:02] <CubeTheThird> THUESDAY, have you used any Alt tools or unofficial launchers?
#132 [10:02] <THUESDAY> Yes, At Once
#133 [10:03] <CubeTheThird> clar1, we mostly help with Java edition here. I recommend you ask on our community discord: https://discord.gg/58Sxm23
#134 [10:03] <CubeTheThird> ??> THUESDAY win/hosts
#135 [10:03] <Mightyena> THUESDAY: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#136 [10:03] <Mightyena> THUESDAY: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#137 [10:06] <clar1> I am using the application that they sell in the Appstore
#138 [10:08] <THUESDAY> thanks :O
#139 [10:08] <THUESDAY> It Work!!
#140 [10:09] <CubeTheThird> oh good
#141 [10:20] * Aben2901 [webchat@c-69-250-67-19.hsd1.md.comcast.net] has joined #minecrafthelp
#142 [10:21] <Aben2901> I can't log in to the Minecraft launcher and mincraft.net
#143 [10:22] <CubeTheThird> Aben2901, what happens when you try?
#144 [10:26] <Aben2901> In the Launcher it says invalid email or password.
#145 [10:26] <Aben2901> On the website nothing happens
#146 [10:26] <CubeTheThird> Aben2901, have you used any Alt tools or unofficial launchers?
#147 [10:26] <Aben2901> yeah
#148 [10:27] <CubeTheThird> Aben2901, remove those, then you'll have to fix your system's hosts file
#149 [10:27] <CubeTheThird> ??> Aben2901 win/hosts/edit
#150 [10:27] <Mightyena> Aben2901: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#151 [10:27] <Mightyena> Aben2901: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#152 [10:29] <Aben2901> ok then what
#153 [10:30] <CubeTheThird> Aben2901, in that file, remove the lines that have mojang in it, then save
#154 [10:30] <Aben2901> ok
#155 [10:30] <CubeTheThird> Aben2901, after that, try logging in again
#156 [10:31] <Aben2901> Thank soo much
#157 [10:31] <Aben2901> It worked
#158 [10:32] <Aben2901> You have no idea how happy I am
#159 [10:32] <CubeTheThird> glad it worked
#160 [10:32] <Aben2901> thank you bye
#161 [10:49] * Rett [webchat@cpe-76-184-62-43.tx.res.rr.com] has joined #minecrafthelp
#162 [10:50] <Rett> I can't sign in to with my microsoft account
#163 [10:51] <Rett> I get a message that says "We tried to sign you in to your Microsoft Account, but something went wrong."
#164 [10:51] * Aphrodite [webchat@160.182.115.87.dyn.plus.net] has joined #minecrafthelp
#165 [10:52] <Aphrodite> hi i need a help with loging in ive just bought a new account and was wondering why it wont let me log in?
#166 [10:52] <Aphrodite> logging*
#167 [10:53] <CubeTheThird> Aphrodite, what happens when you try>
#168 [10:53] <CubeTheThird> Rett, we mostly help with Java edition here. I recommend you visit our community discord: https://discord.gg/58Sxm23
#169 [10:54] <Aphrodite> ill join it its through java launcher and when i log in it says email and password invalid
#170 [10:54] <CubeTheThird> Aphrodite, have you used any Alt tools or unofficial launchers?
#171 [10:54] <Aphrodite> not that i know of
#172 [10:55] <CubeTheThird> Aphrodite, are you using a VPN/Proxy?
#173 [10:55] <Aphrodite> nope never used one
#174 [10:56] <CubeTheThird> Aphrodite, ok. What do you get when you visit this page: https://authserver.mojang.com
#175 [10:58] <Aphrodite> ive tried loading the page but nothing has came up and i've tried refreshing it
#176 [10:58] <CubeTheThird> ok
#177 [10:58] <CubeTheThird> ??> Aphrodite win/hosts
#178 [10:58] <Mightyena> Aphrodite: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#179 [10:58] <Mightyena> Aphrodite: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
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#181 [11:03] * THUESDAY [webchat@200-28-121-101.baf.movistar.cl] has quit. (Quit: webchat.esper.net)
#182 [11:04] <Alex0> Hello, When i try to log into my minecraft account on minecraft.net it won't do anything when I press log in. when I try to log in on the minecraft launcher, It says I am offline, but I can access the internet and it looks like my connection is fine. I have restarted my computer and uninstalled and reinstalled the minecraft launcher and it hasn't d
#183 [11:04] <Alex0> one anything. At first my problem was that I was logged into the laucher and it wouldn't connect to online, so I thought I would log out and log back in but once I logged out I couldn't log back in because of it telling me I was offline. Is there anything else i can do?
#184 [11:06] * Aphrodite [webchat@160.182.115.87.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#185 [11:09] <CubeTheThird> Alex0, have you used any Alt tools or unofficial launchers?
#186 [11:11] <Alex0> I recently tried to start a modded server with Hamachi but I couldn't get it to work and I also have been using twitch and curseforge for a modpack, I uninstalled Hamachi but then I reinstalled it to see if that was causing a problem.
#187 [11:11] <CubeTheThird> Alex0, for starters I'd recommend getting rid of hamachi entirely
#188 [11:11] <CubeTheThird> ??> Alex0 win/hosts
#189 [11:11] <Mightyena> Alex0: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#190 [11:11] <Mightyena> Alex0: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#191 [11:15] <Alex0> Ok I got rid of Hamachi now Ill do the other part
#192 [11:15] <CubeTheThird> 👍
#193 [11:17] <Alex0> ok how do I use the ubuntu
#194 [11:17] <CubeTheThird> Alex0, copy the text and paste it there. Put something in the poster box, and press the Paste! button to submit it
#195 [11:18] <Alex0> https://paste.ubuntu.com/p/mckBZcc3Xg/
#196 [11:19] <CubeTheThird> Alex0, ok. Remove the lines at the bottom that have mojang in it, and save the file
#197 [11:19] <Alex0> on the notepad?
#198 [11:20] <Alex0> or on the site?
#199 [11:20] <CubeTheThird> Alex0, in the notepad
#200 [11:20] <Alex0> ok I saved and closed it
#201 [11:22] <Alex0> Next?
#202 [11:22] <CubeTheThird> Alex0, ok, now try logging in again
#203 [11:23] <Alex0> It seems to have worked! Thank you so much!!
#204 [11:23] <CubeTheThird> awesome!
#205 [11:24] <Alex0> I wish I knew more about this stuff but I have limited knowledge...
#206 [11:24] <CubeTheThird> that's why we're here!
#207 [11:25] <Alex0> Thank you again! have a great day!
#208 [11:25] <CubeTheThird> you too~
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#212 [12:47] * Amy [webchat@c-73-228-133-187.hsd1.mn.comcast.net] has joined #minecrafthelp
#213 [12:47] <Amy> o-o
#214 [12:47] <Amy> can i talk to an agent
#215 [12:47] <Amy> oh-
#216 [12:48] <CubeTheThird> Amy, do you need something?
#217 [12:48] <Amy> my question is-
#218 [12:48] <Amy> o-o
#219 [12:48] <Amy> yes
#220 [12:48] <CubeTheThird> Amy, what's the problem?
#221 [12:49] <Amy> i want to purchase the 'minecraft java' but im having trouble figuring out how to buy it
#222 [12:49] <CubeTheThird> Amy, what trouble exactly? Do you need a link to the purchase page?
#223 [12:50] <Amy> well i was wondering if you guys take cash or credit
#224 [12:50] <Amy> that way i know if i need to save or not-
#225 [12:51] <CubeTheThird> Amy, payment options include credit card, paypal, and you can use gift codes as well, which can be purchased from places like Amazon, Walmart, Target
#226 [12:51] <Amy> oh!
#227 [12:52] <Amy> so if i were to use a gift code from a store- would it be more expensive than the price on the site?
#228 [12:52] <CubeTheThird> Amy, in theory it should be the same price
#229 [12:53] <CubeTheThird> Amy, it's some times more convenient to do the gift code, and you can gift those obviously
#230 [12:53] <CubeTheThird> Amy, if you decide to do that, be sure to keep the code, as it will count as your proof of purchase
#231 [12:53] <Amy> oh okay-
#232 [12:53] <Amy> thank you so much for the help!
#233 [12:53] <CubeTheThird> no problem :3
#234 [12:54] <Amy> <3
#235 [13:06] * Bronko [webchat@25-236-103-86.dynamic.dsl.tng.de] has joined #minecrafthelp
#236 [13:34] * Lucky [webchat@ool-45750526.dyn.optonline.net] has joined #minecrafthelp
#237 [13:34] <Lucky> Hello
#238 [13:35] <Lucky> I have a problem with my minecraft account. I don't remember my security questions so I clicked on resetting my security questions to my email but nothing shows up on my email.
#239 [13:44] <CubeTheThird> Lucky, you'll have to contact Mojang support
#240 [13:44] <CubeTheThird> ??> Lucky mojang/email
#241 [13:44] <Mightyena> Lucky: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#242 [13:44] <Mightyena> Lucky: Note: Do NOT send more than one at a time.
#243 [13:49] <Lucky> Do I wait after I submit or do I respond to the minecraft help email i received?
#244 [13:49] <CubeTheThird> Lucky, unless they ask for info in those messages, you'll just have to wait for a response
#245 [14:57] * C4rl4 [webchat@186.11.14.95] has joined #minecrafthelp
#246 [14:58] <C4rl4> Hello?
#247 [14:58] <CubeTheThird> hello C4rl4
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#249 [14:59] <C4rl4> My pc don't run well the most recent versions of Minecraft (Java), If I told you my especifications, could you tell me what version could my pc run?
#250 [15:01] * TheSilentLink [~TheSilent@host86-133-72-62.range86-133.btcentralplus.com] has joined #minecrafthelp
#251 [15:01] * C4rl4 [webchat@186.11.14.95] has quit. (Client Quit)
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#253 [15:03] * Symo [webchat@046125249063.public.t-mobile.at] has joined #minecrafthelp
#254 [15:04] <Symo> failed to create a child event loop
#255 [15:04] <Symo> i have avast antivirus, reinstalled it
#256 [15:05] <CubeTheThird> ??> C4rl4 win/dxdiag
#257 [15:05] <Mightyena> C4rl4: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#258 [15:05] <CubeTheThird> ??> Symo tools/hjtfork
#259 [15:05] <Mightyena> Symo: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#260 [15:05] <Mightyena> Symo: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#261 [15:07] <Symo> https://paste.ubuntu.com/p/qdrTt5qGJ2/
#262 [15:08] <CubeTheThird> Symo, hmm. I'll have you run a malware scan to be sure
#263 [15:08] <CubeTheThird> ??> Symo av/adwcleaner
#264 [15:08] <Mightyena> Symo: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#265 [15:08] <Mightyena> Symo: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
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#270 [15:13] * Symo [webchat@046125249063.public.t-mobile.at] has quit. (Client Quit)
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#272 [15:14] <C4rl4> My connection is very bad
#273 [15:14] <CubeTheThird> ??> C4rl4 win/dxdiag
#274 [15:14] <Mightyena> C4rl4: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#275 [15:15] * Symo [webchat@046125249063.public.t-mobile.at] has joined #minecrafthelp
#276 [15:15] <Symo> The problem still exists
#277 [15:16] <C4rl4> https://paste.gg/p/anonymous/0f905f5432b946f691d824a78e3f6b56
#278 [15:16] <CubeTheThird> Symo, ok. It's possible Avast is causing the issue. Are you able to temporarily disable it?
#279 [15:16] <CubeTheThird> C4rl4, that is not the full paste
#280 [15:16] <Symo> How do i do that
#281 [15:16] <CubeTheThird> dono
#282 [15:18] <C4rl4> CubeTheThird what do I do
#283 [15:18] <CubeTheThird> C4rl4, please send a paste of the full report
#284 [15:18] <Symo> i disabled firewall, doesn´t work either
#285 [15:19] <C4rl4> May I as why is it necessary
#286 [15:19] <CubeTheThird> C4rl4, to see all of your hardware and driver details
#287 [15:21] <CubeTheThird> Symo, is that avast free?
#288 [15:21] <C4rl4> CubeTheThird https://paste.gg/p/anonymous/6ce5f8e4a14a44f59dda012ba7ea0e4e
#289 [15:21] <Symo> yes but i have premium avast
#290 [15:21] <Symo> that needs money#
#291 [15:22] <CubeTheThird> C4rl4, ok, so it does seem your drivers are still supported. You do need an update though: https://www.amd.com/en/support/apu/amd-e-series-processors/amd-e1-series-apu-for-laptops/e1-6015-radeon-r2-graphics
#292 [15:22] <CubeTheThird> Symo, are you able to uninstall and reinstall it?
#293 [15:23] <Symo> have done so doesn´t work
#294 [15:23] * C4rl4 [webchat@186.11.14.95] has quit. (Quit: webchat.esper.net)
#295 [15:23] <CubeTheThird> hmm
#296 [15:24] <CubeTheThird> Symo, copy the full crash report onto http://paste.ubuntu.com and give the URL here.
#297 [15:24] <Symo> wich report
#298 [15:24] * C4rl4 [webchat@186.11.14.95] has joined #minecrafthelp
#299 [15:24] <CubeTheThird> Symo, the crash report from the game?
#300 [15:25] <C4rl4> CubeTheThird I see, I did not know, thank u, do you believe It will run the latest versions after that?
#301 [15:25] <Symo> ok wait
#302 [15:25] <CubeTheThird> C4rl4, hopefully
#303 [15:26] <CubeTheThird> C4rl4, I am seeing some newer drivers for windows 10, so it's possible AMD stopped providing updates for 8.1
#304 [15:26] <C4rl4> I see
#305 [15:26] <C4rl4> Very well, thank u
#306 [15:26] <C4rl4> Very well, thank u
#307 [15:27] * C4rl4 [webchat@186.11.14.95] has left #minecrafthelp
#308 [15:27] <Symo> https://paste.ubuntu.com/p/72NjhwnBF7/
#309 [15:30] <CubeTheThird> Symo, ok. Let's try doing a clean install of the game
#310 [15:30] <CubeTheThird> ??> Symo win/reinst
#311 [15:30] <Mightyena> Symo: You may need to reinstall the locally installed files that Minecraft puts into place.
#312 [15:30] <Mightyena> Symo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#313 [15:31] * Yuchi [webchat@host-nmdadb.ovz1.zeelandnet.nl] has joined #minecrafthelp
#314 [15:32] <Yuchi> does anyone know why i keep getting kicked in my friends minecraft realm server
#315 [15:38] <Symo> didn´t work
#316 [15:39] <CubeTheThird> Symo, hmm. Guess I could have you try a more aggressive malware scan...
#317 [15:39] <CubeTheThird> ??> Symo av/malwarebytes
#318 [15:40] <Mightyena> Symo: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#319 [15:40] <Mightyena> Symo: Download it here: https://www.malwarebytes.org/
#320 [15:40] <Mightyena> Symo: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
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#322 [15:59] * harvey [webchat@97e7f467.skybroadband.com] has joined #minecrafthelp
#323 [15:59] <harvey> cant log in
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#325 [16:02] <Symo> looks like it worked for now
#326 [16:03] <CubeTheThird> ah good!
#327 [16:03] <Symo> but my settings and everything is cleared
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#329 [16:21] * SnOwnerr [webchat@45-162-54-130.completa.net.br] has joined #minecrafthelp
#330 [16:22] <SnOwnerr> Hello, I haven't played minecraft for a while and lost my account when I have the card I understand can I still help?
#331 [17:13] * Ash [webchat@kntaon1614w-grc-03-70-51-84-71.dsl.bell.ca] has joined #minecrafthelp
#332 [17:13] <Ash> On minecraft Launcher, It says invalid Username/Password
#333 [17:17] * Ash [webchat@kntaon1614w-grc-03-70-51-84-71.dsl.bell.ca] has quit. (Client Quit)
#334 [17:20] * sinneD1998 [webchat@ip-176-198-183-22.hsi05.unitymediagroup.de] has joined #minecrafthelp
#335 [17:21] <sinneD1998> My Minecraft crash all the time
#336 [17:22] <sinneD1998> I dont know what I should do. Since 3 Days my Minecraft crash the whole time. I did reinstall Minecraft and Java. I tried to repair it. But nothing works
#337 [17:22] * Ash [webchat@kntaon1614w-grc-03-70-51-84-71.dsl.bell.ca] has joined #minecrafthelp
#338 [17:22] <Ash> I can't log in into minecraft launcher
#339 [17:23] <sinneD1998> what should i do?
#340 [17:26] <sinneD1998> i can give you the crash reports too
#341 [17:27] <Ash> I don't know
#342 [17:29] <Lucky> How long does it take to get a response from a Minecraft Help email?
#343 [17:30] <sinneD1998> i dont know why?
#344 [17:33] * Ash [webchat@kntaon1614w-grc-03-70-51-84-71.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#345 [17:38] <Lucky> Ive been waiting for 4 hours
#346 [18:41] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#347 [18:42] * Lucky [webchat@ool-45750526.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#348 [18:43] * Fraitux [webchat@075-143-223-160.res.spectrum.com] has joined #minecrafthelp
#349 [18:57] * TheSilentLink [~TheSilent@host86-133-72-62.range86-133.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
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#351 [19:14] * Caiolv [webchat@186.220.198.44] has joined #minecrafthelp
#352 [19:15] <Caiolv> I can't remember 3 verification questions and I no longer have access to my email
#353 [19:16] * Caiolv [webchat@186.220.198.44] has quit. (Client Quit)
#354 [19:18] * Nick8 [webchat@184-170-167-81.sycmilaa.metronetinc.net] has joined #minecrafthelp
#355 [19:18] <Nick8> I cannot log into Minecraft on my computer
#356 [19:21] * Nick8 [webchat@184-170-167-81.sycmilaa.metronetinc.net] has quit. (Client Quit)
#357 [19:39] * Someone_finally [webchat@99-161-95-249.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#358 [19:39] <Someone_finally> Hello?
#359 [19:39] <Someone_finally> Ok I keep trying to launch minecraft but whenever I do it it says im offline even though i am definitely online. What should I do?
#360 [19:40] <CubeTheThird> Someone_finally, have you used any Alt tools or unofficial launchers?
#361 [19:40] <CubeTheThird> Someone_finally, have you used any Alt tools or unofficial launchers?
#362 [19:58] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#363 [20:22] * YouSpottedAPig [webchat@205.143.0.194] has joined #minecrafthelp
#364 [20:27] <YouSpottedAPig> Hi guys, I'm trying to use Minehut to host a server with my friends but whenever I load the world all I see is the sky, and I have to break a block for that chunk to appear. I can still see entities, like mobs and players, but that's it. I've tried re-starting the server and exiting in and out of Minecraft, and the server is completely fine on ever
#365 [20:27] <YouSpottedAPig> yone else's computer. Also, the first time I activated it, it was perfect, but now idk what happened.
#366 [20:51] * Kingkat711 [webchat@024-179-028-251.res.spectrum.com] has joined #minecrafthelp
#367 [20:51] <Kingkat711> anyone here
#368 [21:18] * prodbymindzy [webchat@cpe-65-188-187-218.triad.res.rr.com] has joined #minecrafthelp
#369 [21:18] <prodbymindzy> hello
#370 [21:34] * Somebody [webchat@S0106f0f24908c283.wp.shawcable.net] has joined #minecrafthelp
#371 [21:35] <Somebody> I am unable to log into an minecraft java account, but I've been able to log into it before on a seperate device
#372 [21:47] * N2 [webchat@S0106f8a097effa7f.vf.shawcable.net] has joined #minecrafthelp
#373 [21:48] <N2> hi, was wondering what io.netty.channel.abstractchannel$annotatedsocketexception network is unreachable meant when I tried to join a server. I'm on a work computer if that has anything to do with it. Thanks!
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#375 [22:43] * TheSilentLink_ is now known as TheSilentLink
#376 [22:51] * Fraitux7 [webchat@075-143-223-160.res.spectrum.com] has joined #minecrafthelp
#377 [22:53] <Fraitux7> GL_FRAMEBUFFER_INCOMPLETE_ATTACHMENT how do i fix it? 1.15 I've tried Uninstalling/Reinstalling, Uninstalling/Reinstalling Java, Rolling Back Graphics Driver, Deleting Options.txt
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#379 [22:55] * Zahme [webchat@097-096-112-231.res.spectrum.com] has joined #minecrafthelp
#380 [22:55] <Zahme> Hello
#381 [22:55] <Fraitux7> hello o/
#382 [22:55] <Zahme> my minecraft keeps getting stuck on the mojang loading
#383 [22:56] <Zahme> its base minecraft idk what to do it will load then get stuck
#384 [22:56] <Fraitux7> oh you arent the only one whos waiting lol
#385 [22:56] <Zahme> Wdym
#386 [22:57] <Fraitux7> theres a waiting list lol
#387 [22:57] <Zahme> im confused what
#388 [22:58] <Zahme> its been doing this for weeks i cant load into the game at all
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#390 [23:22] * bladimirpo777 [webchat@189.231.42.231] has joined #minecrafthelp
#391 [23:22] <bladimirpo777> i got this account,but i cant log in,and i dont have the mail or and id
#392 [23:24] <Fraitux7> did you not set up a email with microsoft?
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