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#5 [02:46] * Genesect_1 [webchat@203.221.246.184] has joined #minecrafthelp
#6 [02:47] <Genesect_1> Ive been having issues logging into minecraft on my main computer. i can login on every other computer and laptop but not my main
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#11 [02:52] <Genesect_1> hi, ive been having issues relating to logging in on my main computer. this issue has been happening for about 2 weeks and still isnt fixed. the issues is that i cant login on my main computer. i can login on every other computer with the same login details but not on my main. i dont know whats happening but its been very annoying and i cant play u
#12 [02:52] <Genesect_1> ntil this is fixed.
#13 [04:59] * freddie [webchat@host86-175-71-15.range86-175.btcentralplus.com] has joined #minecrafthelp
#14 [04:59] <freddie> does anyone know how to connect a mojang account to xbox live?
#15 [05:32] * Rea [webchat@78.175.49.236] has joined #minecrafthelp
#16 [05:35] <Rea> hello, I have created a new account in a new computer, there is a troubleshoot when I try to open the game (I am trying to run the game on this account and pc for the first time), where it says "GLWF error 65542: WGL: The driver does not appear to support OpenGl. Please make sure you have up-to-date drivers."
#17 [05:44] <Rea> I've tried putting "opengl32.dll" for 64-bit into the (Program Files>java>jre1.8.0_251>bin) but there is no change, after trying to run the game the same troubleshoting pops up.
#18 [05:50] <GreyVulpine> You'll need to update your computer's video drivers
#19 [06:53] * freddie [webchat@host86-175-71-15.range86-175.btcentralplus.com] has joined #minecrafthelp
#20 [06:54] * marit [webchat@83-84-195-44.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#21 [06:54] <freddie> i asked earlier about weather you can link a mojang acount to a xbox live account andi got dissconected that is the only reason why im asking again
#22 [06:55] <marit> hello, i bought minecraft today, and i try to log in but it doesnt work. but the thing is that on my iphone or on mojang i just can login
#23 [07:01] * freddie [webchat@host86-175-71-15.range86-175.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#24 [09:10] * Alex9 [webchat@071-091-234-195.biz.spectrum.com] has joined #minecrafthelp
#25 [09:10] <Alex9> I have a problem with logging in to minecraft
#26 [09:12] <Alex9> I hava account with minecraft for many years, and 2 days ago I opened second account with mojang for my other son
#27 [09:12] <Alex9> after I did that , my old account was gone
#28 [09:34] <Alex9> hello
#29 [09:36] * marit [webchat@83-84-195-44.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#30 [09:49] * z [webchat@77.139.13.51] has joined #minecrafthelp
#31 [09:49] <z> hi
#32 [09:49] <z> I have an issue with my account
#33 [09:49] <z> I can't connect ofrom a spesific PC
#34 [09:50] <z> I get "invalid email or password error"
#35 [09:51] <z> anyone can help or advise??
#36 [09:57] * Anonymous123 [webchat@ip68-106-160-192.br.br.cox.net] has joined #minecrafthelp
#37 [09:58] <Anonymous123> i open the minecraft launcher and launch my minecraft. it doesnt show up. i press launch again, it says im already in minecraft. im really confused
#38 [10:20] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#39 [11:10] * DECEIVED_DEAD [webchat@pc-115-202-45-190.cm.vtr.net] has joined #minecrafthelp
#40 [11:21] <DECEIVED_DEAD> My problem was that I bought minecraft 3 days ago, a confirmation email is supposed to arrive, but it did not arrive, I want a refund but I do not know how it is done, ironical I know, I want to do it to be able to buy it again, I appreciate your attention , have a nice day.
#41 [11:33] * superpowers04 [~superpowe@ip24-250-38-132.ri.ri.cox.net] has joined #minecrafthelp
#42 [11:41] * mariYTOFC [webchat@191.249.164.234] has joined #minecrafthelp
#43 [11:41] <mariYTOFC> Boa tarde
#44 [11:41] <mariYTOFC> Nao consigo instalar pede opengl 2.0
#45 [11:50] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#46 [11:57] <Alex9> are you helping or not
#47 [11:57] <Alex9> where is someone to help
#48 [11:58] <CubeTheThird> Alex9, you need something?
#49 [11:59] * DECEIVED_DEAD [webchat@pc-115-202-45-190.cm.vtr.net] has quit. (Quit: webchat.esper.net)
#50 [12:00] * chainmailarmour [webchat@63.245.136.96] has quit. (Quit: webchat.esper.net)
#51 [12:14] * SkulliHD [webchat@host206-6-dynamic.104-80-r.retail.telecomitalia.it] has joined #minecrafthelp
#52 [12:15] <SkulliHD> Wrong password for an account prior to 2012
#53 [12:19] <SkulliHD> Hi ???
#54 [12:19] <CubeTheThird> hello SkulliHD
#55 [12:20] <SkulliHD> fogotten /password
#56 [12:20] <CubeTheThird> SkulliHD, you cannot do a password reset?
#57 [12:20] <SkulliHD> no because the account was created before 2012
#58 [12:21] <CubeTheThird> SkulliHD, you will have to contact Mojang support
#59 [12:21] <CubeTheThird> ??> SkulliHD mojang/email
#60 [12:21] <Mightyena> SkulliHD: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#61 [12:21] <Mightyena> SkulliHD: Note: Do NOT send more than one at a time.
#62 [12:25] * PhantomSmithy [webchat@ip72-213-171-45.ok.ok.cox.net] has joined #minecrafthelp
#63 [12:26] <SkulliHD> thanks
#64 [12:28] <PhantomSmithy> Hey all, I was here yesterday about authorization servers being down and unable to join multiplayer. I was told to fix some settings in Kaspersky (I ultimately just completely uninstalled it) but I and other friends still get the "Authentication Servers are Down. Please Try Again Later." message when logging onto a server. I'm not see ANY server st
#65 [12:28] <PhantomSmithy> ats online showing the authentication servers are down and I've only seen a single post online about not being able to sign in. All using legit purchased official accounts, nothing out of the norm.
#66 [12:28] <CubeTheThird> PhantomSmithy, can you open a new browser tab/window, and go to this page: https://authserver.mojang.com
#67 [12:28] <PhantomSmithy> Sure
#68 [12:29] <CubeTheThird> PhantomSmithy, and tell me what it shows you
#69 [12:29] <PhantomSmithy> I see Status "OK" which is what baffles me.
#70 [12:30] <CubeTheThird> PhantomSmithy, copy everything it shows and paste it here
#71 [12:30] <PhantomSmithy> https://paste.gg/p/anonymous/d927bdc2ccd645129f8f6cf9c03025c7
#72 [12:31] <CubeTheThird> PhantomSmithy, hmm ok that looks fine. Let's try changing your DNS server
#73 [12:31] <CubeTheThird> ??> PhantomSmithy net/dns/public
#74 [12:31] <Mightyena> PhantomSmithy: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#75 [12:31] <Mightyena> PhantomSmithy: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#76 [12:32] <PhantomSmithy> I'll give that a go, it's just odd that we played for literal hours the other day, and then the next day I get up and cannot log in.
#77 [12:33] <CubeTheThird> PhantomSmithy, it's possible your ISP is providing you outdated DNS info
#78 [12:38] <PhantomSmithy> Ok, I'm going to reboot and see if that resolves it. Thanks again. Hope this helps!
#79 [12:39] <CubeTheThird> good luck~
#80 [12:50] * kiko [webchat@186.96.211.64] has joined #minecrafthelp
#81 [12:50] <kiko> hello
#82 [12:51] <CubeTheThird> hello kiko
#83 [12:52] <kiko> I'm unable to open Minecraft on my Macbook Pro. It keeps saying, "Minecraft can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information."
#84 [12:52] <kiko> What should i do?
#85 [12:53] <CubeTheThird> kiko, download the latest game launcher from https://minecraft.net/download
#86 [12:53] <kiko> ok thank you
#87 [12:54] * PhantomSmithy [webchat@ip72-213-171-45.ok.ok.cox.net] has joined #minecrafthelp
#88 [12:54] <kiko> i've already bough the game and i'm seeing something about free trial
#89 [12:54] <kiko> my purchase shouldn't be affected right?
#90 [12:56] <CubeTheThird> kiko, no. You purchased the account. The download is free
#91 [12:56] <kiko> ok
#92 [12:59] * PhantomSmithy [webchat@ip72-213-171-45.ok.ok.cox.net] has quit. (Quit: webchat.esper.net)
#93 [13:04] * ChickenMan [webchat@96-19-96-19-83-132.cpe.sparklight.net] has joined #minecrafthelp
#94 [13:05] <ChickenMan> I cant login to my minecratf acoucnt
#95 [13:05] <CubeTheThird> ChickenMan, what happens?
#96 [13:05] <ChickenMan> it just says invalid email or password
#97 [13:05] <ChickenMan> I can log onto the officla mojang website
#98 [13:05] <CubeTheThird> ChickenMan, have you used any Alt tools or unofficial launchers?
#99 [13:06] <ChickenMan> yes
#100 [13:06] <ChickenMan> lunar client
#101 [13:06] <ChickenMan> if you know its kind of like badlion client
#102 [13:06] <CubeTheThird> ChickenMan, ok. Remove that, then you have to fix your hosts file
#103 [13:06] <CubeTheThird> ??> ChickenMan win/hosts/edit
#104 [13:06] <Mightyena> ChickenMan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#105 [13:06] <Mightyena> ChickenMan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#106 [13:07] <ChickenMan> ok
#107 [13:09] * Will [webchat@165.49.36.208] has joined #minecrafthelp
#108 [13:10] <Will> I can not log into java edition, only demo available, I have purchased game before but had to re-install windows
#109 [13:11] * kiko [webchat@186.96.211.64] has quit. (Quit: webchat.esper.net)
#110 [13:11] <CubeTheThird> Will, that is most often caused by logging in with the wrong email address
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#112 [13:32] * Stino [webchat@dsl-087-195-068-097.solcon.nl] has joined #minecrafthelp
#113 [13:33] <Stino> Hey, i am having a problem with my graphics!
#114 [13:33] <CubeTheThird> Stino, what problems?
#115 [13:34] <Stino> I hava a very expensice gaming computer, yet the edges ov blocks look very jagged
#116 [13:34] <CubeTheThird> Stino, can you get a screenshot?
#117 [13:34] <CubeTheThird> ??> Stino imgur
#118 [13:34] <Mightyena> Stino: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#119 [13:35] <Stino> I will make one now!
#120 [13:36] <Stino> https://imgur.com/a/E5aApN3
#121 [13:36] <Stino> you can really see it on the grass
#122 [13:37] <CubeTheThird> Stino, hmm. Which version are you running, firstly?
#123 [13:38] <Stino> I am running version 1.15.2
#124 [13:38] <CubeTheThird> Stino, ok. Can I assume you're using Nvidia graphics?
#125 [13:38] <Stino> Yes
#126 [13:38] <CubeTheThird> Stino, ok. Can you open the nvidia control panel?
#127 [13:38] <Stino> yes i can...
#128 [13:39] <CubeTheThird> Stino, and go to 3D application settings
#129 [13:39] <CubeTheThird> or.. whatever it's called
#130 [13:39] <Stino> yes im there...
#131 [13:40] * August [webchat@ti0108q161-3180.bb.online.no] has joined #minecrafthelp
#132 [13:40] <CubeTheThird> Stino, ok, can you make sure all the settings are on Application Default? Specifically, anti-aliasing. That is known to cause weirdness in Minecrarft
#133 [13:40] <CubeTheThird> *Minecraft
#134 [13:40] <August> Do i lose my realm if i restart my PC, or is it saved on my account?
#135 [13:40] <CubeTheThird> August, Realms are stored in the cloud, not on your PC. You're fine :p
#136 [13:41] <August> Ait, ty(;
#137 [13:41] * August [webchat@ti0108q161-3180.bb.online.no] has quit. (Client Quit)
#138 [13:41] <Stino> I have everything on default...
#139 [13:42] <CubeTheThird> Stino, ok. Probably not much we can do then. To be fair, from what I see, it looks pretty normal in the screenshot
#140 [13:42] <CubeTheThird> Stino, your FOV might be a bit high, but that's entirely to your preference
#141 [13:43] <Stino> Ok, its very weird as my laptop can run it without the jagged edges...
#142 [13:43] <Stino> And youtubers also dont have this problem...
#143 [13:44] <CubeTheThird> it could look slightly different with different graphics card and drivers. We can check your drivers if you want
#144 [13:44] <Stino> that would be great...
#145 [13:44] <CubeTheThird> ??> Stino win/dxdiag
#146 [13:44] <Mightyena> Stino: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#147 [13:47] <Stino> https://paste.ubuntu.com/p/DkKTfn3Dvj/
#148 [13:49] <CubeTheThird> Stino, well there seems to be a slightly newer driver than what you have. download and install https://www.nvidia.com/Download/driverResults.aspx/159887/en-us
#149 [13:50] <Stino> Im downloading it right now...
#150 [13:52] * mariYTOFC [webchat@191.249.164.234] has quit. (Quit: webchat.esper.net)
#151 [13:53] * Nick [webchat@98.216.213.140] has joined #minecrafthelp
#152 [13:54] * Nick is now known as Guest12707
#153 [13:54] <Guest12707> i cant access minecraft java on my new pc
#154 [13:54] <CubeTheThird> Guest12707, why not?
#155 [13:55] <Guest12707> my password is wrong and i have not gotten any forgot password emails
#156 [13:57] <CubeTheThird> Guest12707, can you try logging in on a different device?
#157 [13:57] <CubeTheThird> Guest12707, to minecraft.net that is
#158 [13:57] <Guest12707> i only have these two
#159 [13:57] <Guest12707> an old laptop and my pc
#160 [13:58] <CubeTheThird> Guest12707, and neither can login?
#161 [13:58] <Guest12707> i am logged in on the game not the website on the laptop
#162 [13:59] <CubeTheThird> Guest12707, so the game works, but the website doesn't?
#163 [13:59] <Guest12707> yes on the old pc
#164 [13:59] <CubeTheThird> Guest12707, are you using a VPN/Proxy?
#165 [13:59] <Guest12707> *laptop*
#166 [13:59] <Guest12707> no
#167 [13:59] <CubeTheThird> Guest12707, what happens when you visit https://authserver.mojang.com
#168 [13:59] <Guest12707> i get code
#169 [14:00] <Guest12707> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"4.6.13","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"4.6.13_build215","Application-Owner":"Mojang"}
#170 [14:00] <Guest12707> that
#171 [14:00] <CubeTheThird> Guest12707, ok that looks fine. I can have you try changing your DNS server, but you'll probably have to contact Mojang support
#172 [14:00] <CubeTheThird> ??> Guest12707 net/dns/public
#173 [14:00] <Mightyena> Guest12707: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#174 [14:00] <Mightyena> Guest12707: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#175 [14:01] <Guest12707> ok
#176 [14:02] <Guest12707> now what
#177 [14:03] <CubeTheThird> after that try logging in again
#178 [14:03] <Guest12707> ok
#179 [14:03] <CubeTheThird> if that doesn't work, contact Mojang support
#180 [14:03] <CubeTheThird> ??> Guest12707 mojang/email
#181 [14:03] <Mightyena> Guest12707: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#182 [14:03] <Mightyena> Guest12707: Note: Do NOT send more than one at a time.
#183 [14:06] <Stino> after I have updated my nvidia drivers, should I restart my PC?
#184 [14:06] <CubeTheThird> I'd recommend it
#185 [14:06] * Guest12707 [webchat@98.216.213.140] has quit. (Quit: webchat.esper.net)
#186 [14:12] * Alex9 [webchat@071-091-234-195.biz.spectrum.com] has quit. (Quit: webchat.esper.net)
#187 [14:23] * Lyex [webchat@ip5f5bd717.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#188 [14:24] <Lyex> Hallo ich will mich bei den minecraft launcher anmelden es geht dan auch aber ich kann nur die demo spielen obwohl ich das Spiel gekauft habe
#189 [14:27] <Lyex> Hello I want to register for the minecraft launcher, it works, but I can only play the demo even though I bought the game
#190 [14:28] * Lyex [webchat@ip5f5bd717.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#191 [14:36] * Bielkazo [webchat@m90-138-121-9.cust.tele2.lt] has joined #minecrafthelp
#192 [14:36] <Bielkazo> hello , my problem is ERROR CODE 1
#193 [14:38] <Bielkazo> Error: Could not find or load mainclass net.minecraft.client.main.Main
#194 [14:38] <Bielkazo> Process crashed with code 1
#195 [14:43] <Bielkazo> can someone help me ?
#196 [16:17] * joe [webchat@50-126-129-118.ekgv.ca.frontiernet.net] has joined #minecrafthelp
#197 [16:20] <joe> I am trying to purchase minecraft. Credit card company authorizes purchase, but something on your side won't allow purchase. Please advise.
#198 [16:53] * Hi [webchat@c-73-9-126-127.hsd1.il.comcast.net] has joined #minecrafthelp
#199 [16:55] <Hi> I can not get the launcher to connect. I also can not login to the website on the same computer. I can login to the website on any other computer I try. What setting might be causing this?
#200 [17:07] * Whit9961 [webchat@ip68-230-161-83.mc.at.cox.net] has joined #minecrafthelp
#201 [17:09] <Whit9961> I just bought and downloaded Minecraft Java edition, when I hit the PLAY button, the game starts to load, pops up the Mojang loading screen, then freezes and says (not responding) about 95
#202 [17:09] <Whit9961> 95% of the way into loading
#203 [17:14] * Bear [webchat@c-98-237-132-242.hsd1.wa.comcast.net] has joined #minecrafthelp
#204 [17:15] <Bear> I just downloaded Minecraft Dungeons and when I tried to play, after about 2-4 minutes my monitor screen goes black.
#205 [17:16] * Bear [webchat@c-98-237-132-242.hsd1.wa.comcast.net] has quit. (Client Quit)
#206 [17:21] * Whit9961 [webchat@ip68-230-161-83.mc.at.cox.net] has quit. (Quit: webchat.esper.net)
#207 [17:36] * Slu [webchat@189.148.162.142] has joined #minecrafthelp
#208 [17:37] <Slu> Can not log on to server ?
#209 [17:37] <Slu> Can not log on to server ?
#210 [18:32] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#211 [18:56] * Modiolo [webchat@186.84.190.105] has joined #minecrafthelp
#212 [18:58] <Modiolo> compro minecraft para mi nieto pero aparece error al iniciar cesion
#213 [19:08] * Markhuu [webchat@188.39.40.2] has joined #minecrafthelp
#214 [19:09] <Markhuu> So i wanted to turn down my gamma to normal again after i have had it at 15 for a while and i went to %appdata% then .minecraft then notepad called options and changed my gamma to 1.0
#215 [19:09] <Markhuu> after that
#216 [19:09] <Markhuu> when i tried to log back in my friends realm i got this io.netty.channel.abstractchannel$annotatedconnectexception
#217 [19:09] <Markhuu> :no further info
#218 [19:34] * z [webchat@77.139.13.51] has quit. (Quit: webchat.esper.net)
#219 [19:44] * shyhead [webchat@172.58.14.155] has joined #minecrafthelp
#220 [19:45] <shyhead> my drivers are old and they don't have any updates
#221 [19:45] <shyhead> https://paste.ubuntu.com/p/Bqn5YYndqR/
#222 [21:51] * datbro [webchat@d173-183-186-114.abhsia.telus.net] has joined #minecrafthelp
#223 [21:51] <datbro> hi i would like to report a refund
#224 [21:51] <datbro> is it possible to get a refund?
#225 [23:27] * mmmmmm [webchat@38.102.53.133] has joined #minecrafthelp
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