#1 [00:31] * Mecch [~Mecch@95.249.233.227] has joined #minecrafthelp
#2 [00:54] * _NNGN_Demon_ [webchat@024-178-183-236.biz.spectrum.com] has joined #minecrafthelp
#3 [00:55] <_NNGN_Demon_> does anyone know how to fix the "Failed to download file.
#4 [00:55] <_NNGN_Demon_> Name: icon_16x16.png" issue?
#5 [00:56] <_NNGN_Demon_> i have looked online everywhere and i cant find anything to help
#6 [00:57] * _NNGN_Demon_ [webchat@024-178-183-236.biz.spectrum.com] has quit. (Client Quit)
#7 [02:10] * aussois [webchat@lfbn-poi-1-732-137.w82-125.abo.wanadoo.fr] has joined #minecrafthelp
#8 [02:13] <aussois> Hello! I can't connect to my account from the minercraft's website. When I pushed the button connection nothing happens...
#9 [03:06] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#10 [03:08] * Anapat [webchat@49.49.234.207] has joined #minecrafthelp
#11 [03:08] <Anapat> i'm having problem with my skin account
#12 [03:08] <Anapat> can you make roll back my skin?
#13 [03:09] <Anapat> i was try new skin but i'm forgot to save skin file and original skin was like deleted
#14 [03:09] <Anapat> I really love that skin can you help ?
#15 [03:17] * Me4502 [~quassel@117-20-68-90.751444.bne.nbn.aussiebb.net] has joined #minecrafthelp
#16 [03:17] <Anapat> hello
#17 [03:28] <Anapat> is this can help?
#18 [03:43] * aussois [webchat@lfbn-poi-1-732-137.w82-125.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#19 [03:49] * Anapat [webchat@49.49.234.207] has quit. (Quit: webchat.esper.net)
#20 [03:50] * apk94 [webchat@host-78-148-228-171.as13285.net] has joined #minecrafthelp
#21 [03:51] <apk94> Hi, I have been unable to login on the website and launcher on my PC yesterday and today. I have logged in to the website okay on my mobile.
#22 [03:51] * Mecch [~Mecch@95.249.233.227] has joined #minecrafthelp
#23 [03:52] * TH [webchat@105.184.58.182] has joined #minecrafthelp
#24 [04:47] * kawai_senpaai [webchat@175.142.222.191] has joined #minecrafthelp
#25 [04:47] <kawai_senpaai> hello
#26 [04:47] <kawai_senpaai> is anyone there?
#27 [04:47] <kawai_senpaai> ive a problem for my minecraft
#28 [04:47] <kawai_senpaai> whenever i login into a server or realm, i always get the "internal exception error"
#29 [04:48] <kawai_senpaai> i tried connecting my computer to a LAN cable and the problem was gone
#30 [04:48] <kawai_senpaai> i tried connecting my computer to my mobile hotspot, the problem was gone as well
#31 [04:49] <kawai_senpaai> but when i tried connecting my computer to my wireless home wifi, the error occured
#32 [04:49] <kawai_senpaai> something is wrong with my wireless connection
#33 [04:49] <kawai_senpaai> is there something that i shud enable or disable?
#34 [05:20] <kawai_senpaai> hello is anyone there?
#35 [05:20] <kawai_senpaai> plis i nid help asap
#36 [06:01] * Druss [webchat@pa49-196-32-161.pa.vic.optusnet.com.au] has joined #minecrafthelp
#37 [06:08] <Druss> Hey guys, I purchased Minecraft java edition for Mac 3 days ago from the website with my phone because it wouldn't let me with my laptop, the purchase was successful but for some reason It won't let me login on the website or the launcher with my Mac. Hoping to hear from someone 🙏🏼
#38 [06:08] <Druss> Thanks in advance.
#39 [06:11] * Druss [webchat@pa49-196-32-161.pa.vic.optusnet.com.au] has joined #minecrafthelp
#40 [06:12] <Druss> Hey guys, I purchased Minecraft java edition for Mac 3 days ago from the website with my phone because it wouldn't let me with my laptop, the purchase was successful but for some reason It won't let me login on the website or the launcher with my Mac. Hoping to hear from someone 🙏🏼
#41 [06:12] <Druss> Thanks in advance.
#42 [06:13] * Druss [webchat@pa49-196-32-161.pa.vic.optusnet.com.au] has quit. (Client Quit)
#43 [07:00] <apk94> Hi all, I am having the same issue. From what I know you may have to wait a day or two and then try again on Laptop/PC but if the problem is persisting you may need to contact Mojang directly.
#44 [07:10] * Maxtil007 [webchat@84-107-84-104.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#45 [07:10] <Maxtil007> I played Minecraft a lot, but since 2 weeks I can not log in. I have an old email account. The email which I used to log in is: 1002473@leerling.tabor.nl. I am unable to receive a password reset as if the account disappeared?
#46 [07:10] <Maxtil007> I would like to transfer this account/world to mailto:pepijn.tilleman@ziggo.nl
#47 [07:34] * Me4502 [~quassel@117-20-68-90.751444.bne.nbn.aussiebb.net] has quit. (Read error: Connection reset by peer)
#48 [07:37] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#49 [07:41] * Sabmary [webchat@79.112.163.249] has joined #minecrafthelp
#50 [07:43] <Sabmary> Hello. I recently bought minecraft java edition but for some reason I can't login to minecraft.net or the minecraft launcher on this laptop. I tried logging in on 2 other laptops and it worked just fine.Could someone please help?
#51 [07:44] * apk94 [webchat@host-78-148-228-171.as13285.net] has quit. (Quit: webchat.esper.net)
#52 [07:48] * Sabmary [webchat@79.112.163.249] has quit. (Quit: webchat.esper.net)
#53 [08:22] * TH [webchat@105.184.58.182] has quit. (Quit: webchat.esper.net)
#54 [08:35] * diego26007 [webchat@213.177.196.82] has joined #minecrafthelp
#55 [08:36] <diego26007> Hi, I don't know how to use BungeeCord on my local-allowed minecraft server. Can somebody help me?
#56 [08:38] <CubeTheThird> diego26007, you'll probably want to check on reddit, the forums, or the minecraft discord: https://discord.gg/minecraft
#57 [09:28] * DerShendi [webchat@84.22.38.8] has joined #minecrafthelp
#58 [09:28] <DerShendi> sup
#59 [09:28] <DerShendi> so basically i cant log in
#60 [09:29] <DerShendi> credentials are correct but it wont let me log in in minecraft unless i open the minecraft site and log in there first
#61 [09:29] <DerShendi> i have this problem for years and dont know how to fix
#62 [09:30] <DerShendi> any help ???
#63 [09:30] <CubeTheThird> DerShendi, have you used any Alt tools or unofficial launchers?
#64 [09:30] <DerShendi> nope
#65 [09:31] <CubeTheThird> DerShendi, are you using a VPN/Proxy?
#66 [09:31] <DerShendi> i only use the vanilla launcher and sometimes i play modded but thats it
#67 [09:31] <DerShendi> nope no vps
#68 [09:32] <CubeTheThird> DerShendi, what happens when you can't login? Do you get an error message?
#69 [09:33] <DerShendi> password is wrong thats all it says but i log in in minecraft.net and passwords right and after not even a second after im able to log in in the launcher aswell
#70 [09:33] <CubeTheThird> ??> DerShendi tools/hjtfork
#71 [09:33] <Mightyena> DerShendi: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#72 [09:33] <Mightyena> DerShendi: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#73 [09:34] <DerShendi> you know im not stupid right ??
#74 [09:34] <DerShendi> i can see the hijackthis in the link
#75 [09:36] <CubeTheThird> DerShendi, uhh ya.. that's what the tool is called
#76 [09:36] <CubeTheThird> DerShendi, it's a very reputable tool, which we use to gather info about what you've got installed running on your PC
#77 [09:36] <CubeTheThird> DerShendi, but feel free to look up reviews and whatnot. Don't take my word for it
#78 [09:37] * wonderross [webchat@76-244-23-250.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#79 [09:38] * wonderross [webchat@76-244-23-250.lightspeed.chrlnc.sbcglobal.net] has quit. (Client Quit)
#80 [09:38] * Rose6 [webchat@76-244-23-250.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#81 [09:39] <Rose6> Hello! When i open minecraft, it keeps showing the old launcher. How do I open the new launcher again?
#82 [09:40] <DerShendi> but i must say i dont think i need that tool because this PC is brand new and it wont have any of that kind of software in it
#83 [09:40] <CubeTheThird> DerShendi, do you have anti-virus on it?
#84 [09:41] <DerShendi> yes avast only tho
#85 [09:41] <CubeTheThird> avast free?
#86 [09:42] <DerShendi> yes the shop that made it for me put in in
#87 [09:43] <CubeTheThird> Rose6, delete the launcher you're using, and reinstall the new one
#88 [10:08] <Rose6> so i reinstall the game?
#89 [10:17] <CubeTheThird> Rose6, reinstall the launcher ya
#90 [10:20] * muab [webchat@CPE688f2ec6e523-CM688f2ec6e520.cpe.net.cable.rogers.com] has joined #minecrafthelp
#91 [10:20] <muab> On Minecraft launcher, it just says "invalid email or password", i tried waiting for days, nothing changed.
#92 [10:20] <CubeTheThird> muab, have you used any Alt tools or unofficial launchers?
#93 [10:22] <muab> i did in the past
#94 [10:22] <muab> but im trying to get the real one now.
#95 [10:22] <CubeTheThird> muab, remove that stuff, and then you'll have to fix your hosts file
#96 [10:22] <CubeTheThird> ??> muab win/hosts/edit
#97 [10:22] <Mightyena> muab: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#98 [10:22] <Mightyena> muab: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#99 [10:24] <muab> what do i do next
#100 [10:25] <CubeTheThird> muab, in that file, remove the lines that have mojang in it, and save
#101 [10:26] <muab> i did it
#102 [10:26] <CubeTheThird> muab, after saving, try logging in again
#103 [10:28] <muab> it worked!
#104 [10:28] <CubeTheThird> awesome
#105 [10:28] <muab> thanks
#106 [10:28] <muab> bye
#107 [10:28] <muab> yessirr
#108 [10:44] * KindOne [kindone@h234.128.16.98.dynamic.ip.windstream.net] has quit. (Read error: Connection reset by peer)
#109 [10:46] <Rose6> it did not work
#110 [10:46] <CubeTheThird> Rose6, are you opening it from the Start menu, or a shortcut, or what?
#111 [10:48] <Rose6> start menu
#112 [10:48] <CubeTheThird> Rose6, right-click on the shortcut, and choose Open folder, or whatever it's called
#113 [10:50] * KindOne [kindone@h87.161.142.40.ip.windstream.net] has joined #minecrafthelp
#114 [10:54] <Rose6> okay
#115 [10:54] <Rose6> i did it
#116 [10:54] <CubeTheThird> Rose6, ok, that should either have opened a folder with the launcher, or with a shortcut
#117 [10:59] <Rose6> yup
#118 [11:08] <Rose6> now what
#119 [11:10] <CubeTheThird> Rose6, if it's a shortcut, you'll have to right-click on it to go to the source. Then, delete the launcher file
#120 [11:13] <Rose6> done
#121 [11:13] <CubeTheThird> Rose6, after that, reinstall
#122 [11:15] <Rose6> through the minecraft.net page right
#123 [11:15] <CubeTheThird> yes
#124 [11:17] <Rose6> it is still the old launcher
#125 [11:18] <CubeTheThird> Rose6, can you get a screenshot of this?
#126 [11:18] <CubeTheThird> ??> Rose6 imgur
#127 [11:18] <Mightyena> Rose6: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#128 [11:20] <Rose6> ok
#129 [11:21] <Rose6> https://imgur.com/a/OJyn719
#130 [11:22] <CubeTheThird> Rose6, ok.. can you tell me what you see in the folder where the shortcut points to?
#131 [11:23] <Rose6> alright
#132 [11:24] <Rose6> https://imgur.com/a/nCKKXh9
#133 [11:24] <CubeTheThird> Rose6, wait.. so if you double-click on that MinecraftLauncher.exe, is it the old one that comes up?
#134 [11:24] <Rose6> yes
#135 [11:25] <CubeTheThird> Rose6, what folder is that in?
#136 [11:25] <Rose6> under computer C:
#137 [11:25] <CubeTheThird> Rose6, like C:\Program Files (x86)\Minecraft Launcher ?
#138 [11:25] <CubeTheThird> Rose6, or literally C drive?
#139 [11:26] <Rose6> yeah C:\Program Files (x86)\Minecraft Launcher
#140 [11:26] <CubeTheThird> Rose6, ok... weird. Delete everything inside that folder, delete all the installers you have downloaded, and get a fresh copy of https://minecraft.net/download
#141 [11:27] <Rose6> okay
#142 [11:34] <Rose6> its still the old launcher ;T
#143 [11:35] <CubeTheThird> Rose6, so when manually running the launcher from within C:\Program Files (x86)\Minecraft Launcher, it opens that one?
#144 [11:36] <Rose6> yes
#145 [11:37] <CubeTheThird> O.o
#146 [11:37] <CubeTheThird> Rose6, what else is in that folder?
#147 [11:37] <CubeTheThird> are you still seeing a tools folder there?
#148 [11:38] <Rose6> game runtime and the launcher
#149 [11:38] <CubeTheThird> ok that's good...
#150 [11:38] <Rose6> i dont really know whats happening at this point
#151 [11:38] <CubeTheThird> I'm wondering if something is messing with it
#152 [11:39] <CubeTheThird> ??> Rose6 tools/hjtfork
#153 [11:39] <Mightyena> Rose6: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#154 [11:39] <Mightyena> Rose6: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#155 [11:43] * muab [webchat@CPE688f2ec6e523-CM688f2ec6e520.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#156 [11:43] <Rose6> https://paste.ubuntu.com/p/kQtQ3t2Qgr/
#157 [11:45] <CubeTheThird> Rose6, hmm not seeing anything that would cause this issue. Mcaffee is trash, but wouldn't likely be the problem here
#158 [11:45] <Rose6> ahh
#159 [11:45] <CubeTheThird> Rose6, can you go to your downloads and find the installer.msi file ?
#160 [11:45] <Rose6> yeah
#161 [11:45] <CubeTheThird> Rose6, can you tell me how big the file is?
#162 [11:46] <Rose6> 2560 KB
#163 [11:47] * weeebie [webchat@104.129.18.148] has joined #minecrafthelp
#164 [11:48] <CubeTheThird> hmm ya that's correct...
#165 [11:48] <CubeTheThird> Rose6, can you try the alternative download: https://www.minecraft.net/en-us/download/alternative/
#166 [11:48] <Rose6> should i uninstall the old one
#167 [11:48] * weeebie [webchat@104.129.18.148] has quit. (Client Quit)
#168 [11:49] <CubeTheThird> sure
#169 [11:51] <Rose6> ok that worked!
#170 [11:51] <Rose6> thanks :D!
#171 [11:51] <CubeTheThird> cool
#172 [11:51] <CubeTheThird> still dono why the other one did that
#173 [11:55] <Rose6> yeah
#174 [11:55] <Rose6> very random
#175 [12:10] * lol [webchat@cpc93914-bolt16-2-0-cust1712.10-3.cable.virginm.net] has joined #minecrafthelp
#176 [12:11] <lol> i have just created an account and when i went to login it wont let me login on minecraft.net or my launcher
#177 [12:12] <CubeTheThird> lol, have you used any Alt tools or unofficial launchers?
#178 [12:16] <lol> like what
#179 [12:18] <lol> i have easy mc client is that a problem
#180 [12:19] <CubeTheThird> lol, might want to get rid of that
#181 [12:19] <CubeTheThird> ??> lol win/hosts
#182 [12:19] <Mightyena> lol: You may have a problem with your hosts file, which overrides DNS queries. Please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#183 [12:19] <Mightyena> lol: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Copy the contents onto https://paste.ubuntu.com , and give us the resulting URL.
#184 [12:20] * KindTwo [kindone@h226.112.213.151.dynamic.ip.windstream.net] has joined #minecrafthelp
#185 [12:21] * KindTwo is now known as KindOne
#186 [12:23] * Rose6 [webchat@76-244-23-250.lightspeed.chrlnc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#187 [12:31] * lol [webchat@cpc93914-bolt16-2-0-cust1712.10-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#188 [12:38] * Mecch [~Mecch@95.249.233.227] has quit. (Ping timeout: 189 seconds)
#189 [13:05] * Felipe [webchat@201.240.148.160] has joined #minecrafthelp
#190 [13:07] <Felipe> Hello
#191 [13:08] <Felipe> I want to start session but I'm left charging and I can't start session
#192 [13:57] * Silverfish003 [webchat@gw.ms-free.net] has joined #minecrafthelp
#193 [13:58] <Silverfish003> Is anyone here?
#194 [14:00] <CubeTheThird> do you need something?
#195 [14:00] <Silverfish003> Yes I do!
#196 [14:00] <Silverfish003> I have problem with minecraft 1.8.9
#197 [14:00] <CubeTheThird> what problem?
#198 [14:01] <Silverfish003> One friend told me, that I should download badlion client, as it should in his opinion boost fps
#199 [14:01] <Silverfish003> but ...
#200 [14:01] <Silverfish003> it ended up with unplayable 1.8.9
#201 [14:01] <Silverfish003> Uninstalling didnt change anything.
#202 [14:01] <CubeTheThird> ??> Silverfish003 win/reinst
#203 [14:01] <Mightyena> Silverfish003: You may need to reinstall the locally installed files that Minecraft puts into place.
#204 [14:01] <Mightyena> Silverfish003: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#205 [14:02] <Silverfish003> uhm
#206 [14:02] <Silverfish003> ill try, thanks
#207 [14:06] <Silverfish003> But what will happen to all the files ?? they will create themselves or do I have to make them myself??
#208 [14:08] <CubeTheThird> Silverfish003, if there are any files you need to keep, then make copies
#209 [14:08] <CubeTheThird> Silverfish003, but otherwise, all the assets will be re-downloaded
#210 [14:08] <Silverfish003> fine
#211 [14:13] * blake [webchat@198.7.56.164] has joined #minecrafthelp
#212 [14:13] <blake> hello, i have an issue logging in,
#213 [14:13] <CubeTheThird> what issue?
#214 [14:13] <blake> ive tred so many time
#215 [14:14] <blake> it say invalad user and password
#216 [14:14] <CubeTheThird> blake, have you used any Alt tools or unofficial launchers?
#217 [14:14] <blake> no, only the officail
#218 [14:14] <CubeTheThird> blake, are you using a VPN/Proxy?
#219 [14:14] <blake> *offical
#220 [14:14] <blake> umm yes i think
#221 [14:15] <blake> ya, do vpns effect it?
#222 [14:15] <blake> ill turn it off
#223 [14:15] <CubeTheThird> blake, some VPNs are blocked by the login services
#224 [14:15] * blake [webchat@198.7.56.164] has quit. (Client Quit)
#225 [14:15] * blake [webchat@c-73-216-176-100.hsd1.va.comcast.net] has joined #minecrafthelp
#226 [14:16] <blake> hi sorry got disconnected
#227 [14:16] <blake> but i still cant log in
#228 [14:16] <blake> hello?
#229 [14:17] <CubeTheThird> ??> blake tools/hjtfork
#230 [14:17] <Mightyena> blake: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#231 [14:17] <Mightyena> blake: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#232 [14:17] <blake> kk
#233 [14:19] <blake> this isnt a virus right...
#234 [14:19] <CubeTheThird> blake, lol. It's a fairly reputable program. We use it to find what you have installed and running on your PC
#235 [14:20] <blake> got it
#236 [14:20] <blake> ok i did it
#237 [14:20] <blake> https://paste.ubuntu.com/p/dshBs6jsfm/
#238 [14:21] <CubeTheThird> yup figured as much
#239 [14:21] <CubeTheThird> ??> blake win/hosts/edit
#240 [14:21] <Mightyena> blake: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#241 [14:21] <Mightyena> blake: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#242 [14:21] <blake> what is that?
#243 [14:21] <blake> a virus?
#244 [14:21] <CubeTheThird> no, but at some point you had something on your PC to spoof Mojang's login services. We have to remove that crap from your hosts file to fix it
#245 [14:22] <blake> got it, thank you so much
#246 [14:23] * Silverfish003 [webchat@gw.ms-free.net] has quit. (Quit: webchat.esper.net)
#247 [14:23] * RaulGaul187 [webchat@ip-95-222-213-46.hsi15.unitymediagroup.de] has joined #minecrafthelp
#248 [14:24] <RaulGaul187> hi i need help
#249 [14:24] <CubeTheThird> RaulGaul187, with?
#250 [14:24] <RaulGaul187> i cant log in in my account
#251 [14:24] * Silverfish003 [webchat@gw.ms-free.net] has joined #minecrafthelp
#252 [14:24] * Silverfish003 [webchat@gw.ms-free.net] has quit. (Client Quit)
#253 [14:25] <CubeTheThird> RaulGaul187, what happens when you try?
#254 [14:25] * Silverfish003 [webchat@gw.ms-free.net] has joined #minecrafthelp
#255 [14:25] <RaulGaul187> then they say wrong email or passwort
#256 [14:25] <CubeTheThird> RaulGaul187, you've tried resetting your password?
#257 [14:25] <RaulGaul187> but i try it by my friend and everything was ok
#258 [14:26] * TheSilentLink [~TheSilent@host86-145-17-73.range86-145.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#259 [14:26] <RaulGaul187> noo but i can try wait 1 min
#260 [14:26] <blake> CubeTheThird ok i am there, but now what, its just a message
#261 [14:27] <CubeTheThird> blake, in that file, remove the lines that have mojang in it, and save
#262 [14:27] <blake> ah awesome
#263 [14:28] * Silverfish003 [webchat@gw.ms-free.net] has quit. (Client Quit)
#264 [14:28] <RaulGaul187> CubeTheThird yes i resset it andd now i try to log in
#265 [14:28] <RaulGaul187> no it still freez
#266 [14:28] <RaulGaul187> but on my phone i can log in
#267 [14:29] <CubeTheThird> RaulGaul187, have you used any Alt tools or unofficial launchers?
#268 [14:29] <RaulGaul187> no nothing
#269 [14:29] <CubeTheThird> RaulGaul187, are you using a VPN/Proxy?
#270 [14:29] <blake> thank you so much much! finally :) you are great at explaining
#271 [14:29] <RaulGaul187> no
#272 [14:29] <CubeTheThird> no problem
#273 [14:29] <CubeTheThird> RaulGaul187, what do you get when you visit this page: https://authserver.mojang.com
#274 [14:30] * Silverfish003 [webchat@gw.ms-free.net] has joined #minecrafthelp
#275 [14:30] <RaulGaul187> i cant open it
#276 [14:30] * TheSilentLink [~TheSilent@host86-145-17-73.range86-145.btcentralplus.com] has joined #minecrafthelp
#277 [14:30] * Silverfish003 [webchat@gw.ms-free.net] has quit. (Client Quit)
#278 [14:31] <RaulGaul187> it dosent opened
#279 [14:31] <CubeTheThird> ??> RaulGaul187 win/hosts/edit
#280 [14:31] <Mightyena> RaulGaul187: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#281 [14:31] <Mightyena> RaulGaul187: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#282 [14:32] * Silverfish003 [webchat@gw.ms-free.net] has joined #minecrafthelp
#283 [14:33] <Silverfish003> Thanks, it worked. I´m still sad about removing almost everything i had in Minecraft :(
#284 [14:34] <RaulGaul187> no i cant find it on my computer
#285 [14:35] * Silverfish003 [webchat@gw.ms-free.net] has quit. (Client Quit)
#286 [14:35] <RaulGaul187> no it dosent work
#287 [14:36] <CubeTheThird> RaulGaul187, you entered exactly this as the file name: %SystemRoot%\System32\drivers\etc\hosts
#288 [14:36] <RaulGaul187> where i need to entered down or at the top rhight?
#289 [14:38] <CubeTheThird> in notepad?
#290 [14:38] <RaulGaul187> yes
#291 [14:38] * TheFireMan13 [webchat@ip122-235-209-87.adsl2.static.versatel.nl] has joined #minecrafthelp
#292 [14:39] * RaulGaul187 [webchat@ip-95-222-213-46.hsi15.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#293 [14:41] <TheFireMan13> hello i have 2 problems i dont have acces to my email anymore and i dont remember my security questions to login to my account on te site
#294 [14:41] <CubeTheThird> TheFireMan13, contact Mojang support
#295 [14:41] <CubeTheThird> ??> TheFireMan13 mojang/email
#296 [14:41] <Mightyena> TheFireMan13: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#297 [14:41] <Mightyena> TheFireMan13: Note: Do NOT send more than one at a time.
#298 [14:46] * TheFireMan13 [webchat@ip122-235-209-87.adsl2.static.versatel.nl] has quit. (Quit: webchat.esper.net)
#299 [14:47] * RaulGaul187 [webchat@ip-95-222-213-46.hsi15.unitymediagroup.de] has joined #minecrafthelp
#300 [14:47] <RaulGaul187> hi
#301 [14:48] <RaulGaul187> i cant log in on minecraft.net
#302 [14:48] <RaulGaul187> can anyone help me
#303 [14:48] <RaulGaul187> ????
#304 [14:49] <CubeTheThird> RaulGaul187, did you get the hosts file open?
#305 [14:49] <RaulGaul187> yes
#306 [14:49] * RaulGaul187 [webchat@ip-95-222-213-46.hsi15.unitymediagroup.de] has quit. (Client Quit)
#307 [15:18] * Gilcho [webchat@45.red-37-10-148.dynamicip.rima-tde.net] has joined #minecrafthelp
#308 [15:19] * Gilcho [webchat@45.red-37-10-148.dynamicip.rima-tde.net] has quit. (Client Quit)
#309 [15:52] * Cool_guy [webchat@S010618b1695ab321.gv.shawcable.net] has joined #minecrafthelp
#310 [15:52] <Cool_guy> My Minecraft launcher does not recognize my email or password even though it is the right credentials.
#311 [16:04] * Mecch [~Mecch@95.249.233.227] has joined #minecrafthelp
#312 [16:13] * Dan [webchat@45.56.200.165] has joined #minecrafthelp
#313 [16:14] * Spark [webchat@102.186.104.250] has joined #minecrafthelp
#314 [16:14] <Spark> Hello
#315 [16:14] * Dan [webchat@45.56.200.165] has quit. (Client Quit)
#316 [16:15] * Dan [webchat@186.233.184.121] has joined #minecrafthelp
#317 [16:16] <Dan> Can someone please help me? Whenever I try to join a minecraft server it says - Failed to login: The authentication servers are currently down for maintenance
#318 [16:16] * Spark [webchat@102.186.104.250] has quit. (Client Quit)
#319 [16:26] * blakeout181 [webchat@93.51.12.161] has joined #minecrafthelp
#320 [16:26] <blakeout181> anyone here?
#321 [16:27] * blakeout181 [webchat@93.51.12.161] has quit. (Client Quit)
#322 [16:28] * Mecch [~Mecch@95.249.233.227] has quit. (Ping timeout: 190 seconds)
#323 [16:53] * Meliodas [webchat@071-093-151-186.res.spectrum.com] has joined #minecrafthelp
#324 [16:53] <Meliodas> https://paste.ubuntu.com/p/GBWXkZ9CtG/
#325 [16:54] <Meliodas> Minecraft Forge keeps crashing though it worked the first time.
#326 [16:55] <Meliodas> NVM it fixed itself
#327 [16:56] * Meliodas [webchat@071-093-151-186.res.spectrum.com] has quit. (Client Quit)
#328 [17:13] * CosmicBlue [webchat@fixed-189-203-7-98.totalplay.net] has joined #minecrafthelp
#329 [17:14] * CosmicBlue [webchat@fixed-189-203-7-98.totalplay.net] has quit. (Client Quit)
#330 [17:23] * SpaceCowPie [webchat@c-73-121-247-188.hsd1.tn.comcast.net] has joined #minecrafthelp
#331 [17:28] <SpaceCowPie> My Minecraft 1.8.9 is constantly crashing at random times, even with 8 gigs of dedicated ram, up-to-date Java, and the latest install of my Nvidia display drivers. I have a GTX 1080, Ryzen 1700X and 24 GB of DDR4 3000 mhz ram.
#332 [18:17] * ris [webchat@c-75-71-152-209.hsd1.co.comcast.net] has joined #minecrafthelp
#333 [18:19] <ris> Hey! So I'm trying to join a Friend's server which is being hosted on a hosting service website, and keep getting the error "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information", while other people are able to join just fine. I've tried resetting my router, restarting my computer, restarting Minecr
#334 [18:19] <ris> aft, reinstalling Minecraft, and completely disabling my firewall; none of which have worked. What else could I try to fix this? Thanks!
#335 [18:50] * Ty [webchat@h62.0.186.173.ip.windstream.net] has joined #minecrafthelp
#336 [19:02] <Ty> hey um, i can NOT log in at all, i have tried to open the minecraft launcher to log into my account and it says invalid username or password. i have gone to the website and tried to log in there and when i clicked the button it did nothing at all, i clicked it about a thousand times and it took me no where, the page was not loading me into anything
#337 [19:02] <Ty> new it was just doing absolutely nothing. My first solution i had in mind was, "oh i'll just go reset my password, simple." simple right? no it was not simple at all after i had gotten off of my email to reset the password i went to the minecraft launcher once again and typed in the new password and guess what it said, try and guess i dare you.
#338 [19:02] <Ty> "invalid username and password." i went back to the minecraft website to try my new password and i clicked log in and still the page wasn't loading me into anything new. u know the wierdest thing about this whole thing, as SOON as i bought this $3,000 pc, i went to buy minecraft and the WHOLE WEBSITE IS IN SPANISH. so i had to navigate through the
#339 [19:02] <Ty> website in Spanish.
#340 [19:15] * Sam [webchat@c-68-49-76-70.hsd1.mi.comcast.net] has joined #minecrafthelp
#341 [19:15] <Sam> Hello
#342 [19:15] <Sam> Can I delete a multiplayer world from online?
#343 [19:19] <CubeTheThird> which version of the game?
#344 [19:46] * ris [webchat@c-75-71-152-209.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#345 [19:52] * PavlovEscobar [webchat@47.187.145.193] has joined #minecrafthelp
#346 [19:52] <PavlovEscobar> The game crashed whilst unexpected error
#347 [19:52] <PavlovEscobar> Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#348 [19:53] * Sam [webchat@c-68-49-76-70.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#349 [19:53] <CubeTheThird> ??> PavlovEscobar win/dxdiag
#350 [19:53] <Mightyena> PavlovEscobar: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#351 [19:59] <PavlovEscobar> This is what it ended up giving me
#352 [19:59] <PavlovEscobar> https://paste.ubuntu.com/p/hnwyZshzZ2/
#353 [20:00] <CubeTheThird> PavlovEscobar, ok one moment
#354 [20:04] <CubeTheThird> PavlovEscobar, hmm.. let's start by doing a clean install of the game
#355 [20:04] <CubeTheThird> ??> PavlovEscobar win/reinst
#356 [20:04] <Mightyena> PavlovEscobar: You may need to reinstall the locally installed files that Minecraft puts into place.
#357 [20:04] <Mightyena> PavlovEscobar: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#358 [20:06] <PavlovEscobar> ok let me try
#359 [20:09] <PavlovEscobar> it crashed and it gave me this error
#360 [20:09] <PavlovEscobar> The game crashed whilst updating screen events
#361 [20:09] <PavlovEscobar> Error: java.lang.IllegalStateException: Mouse must be created before you can read events
#362 [20:09] <CubeTheThird> ??> PavlovEscobar tools/hjtfork
#363 [20:09] <Mightyena> PavlovEscobar: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#364 [20:09] <Mightyena> PavlovEscobar: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#365 [20:10] <PavlovEscobar> It looks sketchy
#366 [20:10] <PavlovEscobar> really?
#367 [20:11] <CubeTheThird> it's a pretty reputable tool
#368 [20:11] <CubeTheThird> feel free to look up reviews
#369 [20:12] <CubeTheThird> I know the name isn't the best...
#370 [20:12] <PavlovEscobar> yeah xd
#371 [20:12] <PavlovEscobar> https://paste.ubuntu.com/p/VKX3Vbpvvc/
#372 [20:12] <CubeTheThird> oh... weird. Not seeing what I thought I'd find
#373 [20:13] <CubeTheThird> can you send a paste of the crash report?
#374 [20:13] <PavlovEscobar> yeah sure
#375 [20:13] <PavlovEscobar> https://paste.ubuntu.com/p/xCg33RBKPF/
#376 [20:13] <PavlovEscobar> now it gave me the error from before
#377 [20:14] <CubeTheThird> hmm. Out of curiosity, does the latest version work?
#378 [20:14] <PavlovEscobar> yes
#379 [20:14] <PavlovEscobar> just not older versions
#380 [20:14] <PavlovEscobar> it used to work
#381 [20:15] <CubeTheThird> alright.. guess we'll try a driver update
#382 [20:15] <PavlovEscobar> ive tried updating my drivers and open mc right after but it didnt work
#383 [20:15] <PavlovEscobar> but ok
#384 [20:15] <CubeTheThird> download and install https://www.nvidia.com/Download/driverResults.aspx/159887/en-us
#385 [20:16] <PavlovEscobar> ok
#386 [20:17] <PavlovEscobar> i downloaded them
#387 [20:18] <PavlovEscobar> wait nvm
#388 [20:18] <PavlovEscobar> its still going
#389 [20:18] <CubeTheThird> lol
#390 [20:18] <PavlovEscobar> do you think upgrading my ram would be an issue
#391 [20:18] <PavlovEscobar> idk just throwing stuff out there
#392 [20:18] <CubeTheThird> huh good question. Did you add more, or replace it?
#393 [20:18] <PavlovEscobar> add
#394 [20:19] <CubeTheThird> I mean.. it isn't likely to cause issues, but there's a slight chance..
#395 [20:19] <CubeTheThird> if it's a different type of RAM
#396 [20:19] <PavlovEscobar> well different brand
#397 [20:20] <PavlovEscobar> and ghz
#398 [20:20] <CubeTheThird> do you have the models for both? It's possible they don't have the same timings
#399 [20:20] <SpaceCowPie> My Minecraft 1.8.9 is constantly crashing at random times, even with 8 gigs of dedicated ram, up-to-date Java, and the latest install of my Nvidia display drivers. I have a GTX 1080, Ryzen 1700X and 24 GB of DDR4 3000 mhz ram. Can someone please help me?
#400 [20:21] <CubeTheThird> SpaceCowPie, are you getting a crash report?
#401 [20:21] <SpaceCowPie> Yes, I will send pastebin
#402 [20:21] <PavlovEscobar> no i only have the model for one
#403 [20:21] <CubeTheThird> PavlovEscobar, did you overclock your RAM?
#404 [20:21] <PavlovEscobar> nope
#405 [20:22] <CubeTheThird> PavlovEscobar, well.. easiest way to test would be to remove them. I find it very unlikely but still...
#406 [20:22] <SpaceCowPie> https://pastebin.com/AT09Uhf3
#407 [20:22] <CubeTheThird> brb
#408 [20:22] <PavlovEscobar> my minecraft still worked after i installed it though
#409 [20:22] <PavlovEscobar> so idk
#410 [20:22] <PavlovEscobar> like the ram
#411 [20:24] <CubeTheThird> ??> SpaceCowPie win/dxdiag
#412 [20:24] <Mightyena> SpaceCowPie: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#413 [20:24] <PavlovEscobar> the drivers installed imma try again
#414 [20:24] <SpaceCowPie> Ok
#415 [20:24] <PavlovEscobar> CubeTheThird didnt work
#416 [20:25] <CubeTheThird> PavlovEscobar, reboot and try again
#417 [20:25] <PavlovEscobar> CubeTheThird ok
#418 [20:25] <PavlovEscobar> CubeTheThird will i be in the chat still
#419 [20:25] <CubeTheThird> 👍
#420 [20:25] * heartbreaker581 [webchat@189.244.81.26] has joined #minecrafthelp
#421 [20:26] <SpaceCowPie> https://pastebin.com/09vUE3s1
#422 [20:27] <CubeTheThird> hmm well your drivers are up-to-date, so it's not that
#423 [20:28] <SpaceCowPie> Yes I try to keep them and Java up-to-date.
#424 [20:29] <CubeTheThird> does it crash without mods?
#425 [20:29] <heartbreaker581> i have a problem with my account when logging into minecraft
#426 [20:29] <SpaceCowPie> Yes.
#427 [20:29] <CubeTheThird> heartbreaker581, what problem?
#428 [20:29] <SpaceCowPie> Only mod I have is Optifine.
#429 [20:29] <CubeTheThird> SpaceCowPie, and it crashes without?
#430 [20:29] <SpaceCowPie> Yes
#431 [20:29] <CubeTheThird> ok
#432 [20:29] <CubeTheThird> ??> SpaceCowPie tools/hjtfork
#433 [20:29] <Mightyena> SpaceCowPie: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#434 [20:29] <Mightyena> SpaceCowPie: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#435 [20:30] <heartbreaker581> won´t let me sign in microsoft
#436 [20:30] <CubeTheThird> heartbreaker581, which edition of the game?
#437 [20:32] <heartbreaker581> pocket edition from ios
#438 [20:33] <CubeTheThird> heartbreaker581, ah ok. We mostly help with Java edition here, so I recommend you try asking in our community discord: https://discord.gg/58Sxm23
#439 [20:33] <SpaceCowPie> https://paste.ubuntu.com/p/HkdNVQDtJQ/
#440 [20:33] <heartbreaker581> ok, thank u
#441 [20:33] * PavlovEscobar [webchat@47.187.145.193] has joined #minecrafthelp
#442 [20:34] <PavlovEscobar> CubeTheThird hello
#443 [20:34] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#444 [20:34] <CubeTheThird> SpaceCowPie, ahh you've got malware
#445 [20:34] <CubeTheThird> ??> SpaceCowPie av/adwcleaner
#446 [20:34] <Mightyena> SpaceCowPie: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#447 [20:34] <Mightyena> SpaceCowPie: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#448 [20:34] * heartbreaker581 [webchat@189.244.81.26] has quit. (Quit: webchat.esper.net)
#449 [20:34] <SpaceCowPie> Dang
#450 [20:36] * SpaceCowPie [webchat@c-73-121-247-188.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#451 [20:37] <PavlovEscobar> CubeTheThird imma try to open mc again and tell you what happens
#452 [20:38] * SpaceCowPie [webchat@c-73-121-247-188.hsd1.tn.comcast.net] has joined #minecrafthelp
#453 [20:38] <SpaceCowPie> Ok I've done the scan
#454 [20:38] <SpaceCowPie> It got rid of some lingering adware
#455 [20:39] <CubeTheThird> cool, try agin
#456 [20:39] <SpaceCowPie> Ok
#457 [20:39] * Wack [webchat@202.186.93.154] has joined #minecrafthelp
#458 [20:39] <SpaceCowPie> Should I use other scanners? I have a payed one
#459 [20:40] <CubeTheThird> up to you
#460 [20:40] <PavlovEscobar> CubeTheThird it still didnt work i got the same crash report
#461 [20:40] <Wack> Hi is there an issue connecting to realms on Java edition right now ? :C i contacted support but they only replied regarding bedrock
#462 [20:40] <SpaceCowPie> Ok
#463 [20:40] <CubeTheThird> Wack, what kind of issue
#464 [20:41] <Wack> https://prnt.sc/sw8kmz I took a screenshot, both me and my friend get the same error when trying to connect to the realm today
#465 [20:42] <CubeTheThird> Wack, is this your realm?
#466 [20:42] <Wack> Yes it is, and i thought it might be a problem with my connection but my friend is in a different country and we both have the same issue connecting
#467 [20:44] <CubeTheThird> Wack, does the issue happen if you switch the world, or to a minigame?
#468 [20:46] <Wack> Yes it does, well Im not able to switch words or download a world back up either. It was fine like... 12 hours ago because we were playing and then this only started about maybe 9 hours ago or so. This is what i get when i try to switch world https://prnt.sc/sw8q6s
#469 [20:46] <SpaceCowPie> I scanned with 3 different scanners multiple times and nothing else came up
#470 [20:51] <CubeTheThird> hmm the malware may not have been the cause..
#471 [20:52] <CubeTheThird> oh, you should also remove Webroot
#472 [20:52] <SpaceCowPie> Why?
#473 [20:52] <CubeTheThird> oh.. wait.. apparently that only causes login issues
#474 [20:52] <CubeTheThird> it's not a very good tool though, but you don't have to remove it
#475 [20:53] <SpaceCowPie> Ik, it's very lightweight
#476 [21:20] * Ancient [webchat@cpe-76-174-53-21.socal.res.rr.com] has joined #minecrafthelp
#477 [21:21] <Ancient> Hello, I would like to refund an Unauthorized Purchase.
#478 [21:21] <CubeTheThird> ??> Ancient account/send-email
#479 [21:21] <Mightyena> Ancient: Send an email to Mojang Studios with your Transaction ID and/or gift code, Mojang account email/minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#480 [21:22] <Ancient> Thank you.
#481 [21:25] * Torryzor [webchat@32.108.202.84.customer.cdi.no] has joined #minecrafthelp
#482 [21:25] <Torryzor> im trying to join my realm but i keep getting this error: io.netty.channel.abstractchannel$annotatedconnectexception no further information
#483 [21:25] <Torryzor> im trying to join my realm but i keep getting this error: io.netty.channel.abstractchannel$annotatedconnectexception no further information
#484 [21:26] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has left #minecrafthelp
#485 [21:47] * dwarden7 [webchat@c-68-52-241-205.hsd1.tn.comcast.net] has joined #minecrafthelp
#486 [21:48] <dwarden7> I cannot login to the game. It says to login to my microsoft account on a browser to fix the issue. I have signed in but i do not know what to do from there.
#487 [21:50] * dwarden7 [webchat@c-68-52-241-205.hsd1.tn.comcast.net] has quit. (Client Quit)
#488 [21:50] * dwarden7 [webchat@c-68-52-241-205.hsd1.tn.comcast.net] has joined #minecrafthelp
#489 [21:52] <dwarden7> "Something went wrong: There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser." I have this error pop up when trying to log into minecraft dungeons. When i log onto my microsoft account, i do not see any issues. What do i need to do to resolve this?"
#490 [22:02] * SpaceCowPie [webchat@c-73-121-247-188.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#491 [22:04] * ryan8 [webchat@216.249.254.196] has joined #minecrafthelp
#492 [22:08] <ryan8> I am having trouble with my mine craft account. when I log in It says that I can only play demo and I can go in to the profile page and it tells me when I bought it and that I have bought it.
#493 [22:15] * dwarden7 [webchat@c-68-52-241-205.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#494 [22:45] * plzhelp [webchat@216.sub-174-197-204.myvzw.com] has joined #minecrafthelp
#495 [22:45] <plzhelp> anyone here/
#496 [22:45] <plzhelp> hello?
#497 [22:46] * plzhelp [webchat@216.sub-174-197-204.myvzw.com] has quit. (Client Quit)
#498 [22:52] * Enri [webchat@96-18-171-167.cpe.sparklight.net] has joined #minecrafthelp
#499 [22:54] <Enri> Hi i just bought Minecraft java and am having some trouble starting it up. when i go to start up the game I will stay stuck on the mojang load screen. any suggestions?.
#500 [23:14] * ChinTheMiner [webchat@47.29.120.54] has joined #minecrafthelp
#501 [23:15] <ChinTheMiner> I am unable to log in on the minecraft lancher java edition
#502 [23:19] <ChinTheMiner> and also I am also not able to login on minecraft.net from my computer. But I am able to login with the same account on my friend's computer
#503 [23:22] * KindOne [kindone@h226.112.213.151.dynamic.ip.windstream.net] has quit. (Ping timeout: 190 seconds)
#504 [23:26] * KindOne [kindone@h22.162.189.173.dynamic.ip.windstream.net] has joined #minecrafthelp
#505 [23:29] * feistymouse [webchat@c-98-196-3-103.hsd1.tx.comcast.net] has joined #minecrafthelp
#506 [23:30] <feistymouse> hello i am trying to connect to my world in realms but my bf and i keep getting the same error message
#507 [23:41] * crusty [webchat@c-98-194-202-156.hsd1.tx.comcast.net] has joined #minecrafthelp
#508 [23:45] <crusty> received an "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" error when i tried to connect to my realm on minecraft java edition on windows, 1.15.2 , was working fine about an hour ago. is there some sort of server outage? thanks!