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#4 [01:54] <panda> hello! Im having trouble with a spongeforge -> Bungeeforge -> Forge setup! I have a bungee server, Lobby, and a test server all connected in the same node. All using the same forge version (1.12.2 2838). When attempting to connect to the bungee proxy to the lobby I get a forge error saying I dont have the mods. When trying to connect directly to th
#5 [01:54] <panda> e lobby it says " "If you wish to enable IP forwarding, please enable it in your BungeeCord config aswell!" ". Ive been searching for a few days and im stuck! Thanks for the help and reading.
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#7 [02:04] <DustinZ6969> hi minecraft i can't log in minecraft launcher with my account i sure the password true and i give it to my friend to try it and work
#8 [02:04] <DustinZ6969> he always say to me this is invaild password or email and i don't use any programs like mcleaks or fastalts and i search in youtube all of them say download mcleaks and put it on mojang and i do this but not working plz help
#9 [02:07] <panda> "[#MineCraftHelp] Mojang Support is currently dealing with a very large backlog of account support requests. We cannot offer any faster help for account related issues (forgotten emails/passwords/security questions, or the inability to receive reset emails for them), you will need to wait for Mojang support to assist you."
#10 [02:21] <Andrio> DustinZ6969, can you log in at https://account.mojang.com/ ?
#11 [02:21] <Andrio> ??> panda mods
#12 [02:21] <Mightyena> panda: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#13 [02:21] <Mightyena> panda: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#14 [02:22] <panda> Thanks
#15 [02:23] <DustinZ6969> Andrio yes
#16 [02:23] <Andrio> ??> DustinZ6969 tools/HJT
#17 [02:23] <Mightyena> DustinZ6969: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#18 [02:23] <Mightyena> DustinZ6969: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#19 [02:24] <DustinZ6969> Andrio the last month i don't use any tools or mods i just playing on labby mod
#20 [02:25] <DustinZ6969> and i try to remove minecraft and java and install it again and not working
#21 [02:26] <DustinZ6969> Mightyena when i put the topic in ubuntu is the reply send to me?
#22 [02:27] <Andrio> DustinZ6969, we'll need to see the link to your post here
#23 [02:27] <DustinZ6969> okay give me 1m
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#74 [08:25] <jamep303> hi i perched minecraft a while ago and i have forgotten my password and have not got access to the email i used when setting up the account
#75 [08:27] <jamep303> is there any way of resetting the password without an email
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#78 [10:19] * Smokinsoldier [webchat@d67-193-69-117.home3.cgocable.net] has joined #minecrafthelp
#79 [10:19] <Smokinsoldier> Mojang servers dont allow connection
#80 [10:21] <Smokinsoldier> FIX YOU SERVER SO WE CAN PLAY THANKS. i play skyblock and this has cost my island alot of money and we play for payouts so right now you guys are costing me actual money
#81 [10:26] <Smokinsoldier> how long until the ath server is fixed?
#82 [10:37] <CubeTheThird> Smokinsoldier, I haven't heard anything about auth server errors. What's the message you're getting?
#83 [10:48] * Robert [webchat@cm-84.213.160.6.getinternet.no] has joined #minecrafthelp
#84 [10:48] <Smokinsoldier> i cant log into anything that gets disconneted and cant even log into mojang website and everyone on the skyblock server thats in northamerica is having same issue
#85 [10:49] <Robert> somewhat same
#86 [10:49] <Smokinsoldier> it says username password incorrect blacklisted
#87 [10:49] <Robert> oh
#88 [10:49] <Robert> um, well mine doesnt even say anything
#89 [10:49] <Robert> it just doesnt want to log in to anything
#90 [10:49] <Smokinsoldier> i had username saved it worked then changed to other account and nothign will log in
#91 [10:49] <Smokinsoldier> like i said even mojang website cant be accessed
#92 [10:50] <Smokinsoldier> i have 50+ alt accounts that are crashed
#93 [10:51] <Smokinsoldier> my cc's and main loaders will not connect and its frustrating probably lost the season due to 6 hrs offline now lost billions in server wealth
#94 [10:52] <CubeTheThird> 50+ alts? Are you using an alt tool or something?
#95 [10:53] <Smokinsoldier> not console clients used for years never had issues until today well have the random drop and come back but nothing liek this i use 3 computers and they all have same issue
#96 [10:53] <Smokinsoldier> and all my accounts are legit accounts not bullshit found online
#97 [10:53] <Absol> Smokinsoldier: Please keep it civil
#98 [10:53] <Smokinsoldier> is this a offical mojang affiliate or is this a random chat someone created like am i wasting my time talking here?
#99 [10:54] <Smokinsoldier> and yea sorry
#100 [10:54] <CubeTheThird> this is a community-run tech support chat
#101 [10:54] <CubeTheThird> what do you get when you visit https://authserver.mojang.com
#102 [10:54] <Robert> CubeTheThird what can i use "private chats" for?
#103 [10:54] <CubeTheThird> don't?
#104 [10:54] <CubeTheThird> Robert, what do you need?
#105 [10:54] <Smokinsoldier> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"4.6.15","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"4.6.15_build219","Application-Owner":"Mojang"}
#106 [10:54] <Smokinsoldier> thats what i get which says ok
#107 [10:55] <Smokinsoldier> makes no sense cuz i cant connect to mojang side
#108 [10:55] <Smokinsoldier> only account still connected is the only one that never got dropped
#109 [10:55] <Robert> CubeTheThird ive been having a weird problem recently
#110 [10:55] <CubeTheThird> Robert, you're gonna have to be more specific
#111 [10:55] <CubeTheThird> Smokinsoldier, are you unable to login to minecraft.net ?
#112 [10:56] <Robert> CubeTheThird I cannot log in to my account, neither into minecraft.net
#113 [10:56] <CubeTheThird> Robert, what happens?
#114 [10:56] <Smokinsoldier> when i try to log in to that site it gets my info gets me todo cap test and then jsut does nothing
#115 [10:57] <Robert> CubeTheThird thats the thing, nothing really happens. My screen just kinda stops
#116 [10:57] <Smokinsoldier> so strange and its not just me seems anyone i know in north america is having same issue
#117 [10:57] <Smokinsoldier> i woke up and thought the comp on server hacked my stuff XD
#118 [10:58] <CubeTheThird> I am in north america, and am not experiencing this issue
#119 [10:58] <CubeTheThird> Robert, screen on what? The launcher?
#120 [10:58] <Robert> yes, and the website
#121 [10:58] <CubeTheThird> Smokinsoldier, are you using a VPN/Proxy?
#122 [10:58] <Smokinsoldier> well your one of the lucky ones then and no never
#123 [10:59] <CubeTheThird> Smokinsoldier, we can try changing your DNS servers
#124 [10:59] <CubeTheThird> ??> Smokinsoldier net/dns/public
#125 [10:59] <Mightyena> Smokinsoldier: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#126 [10:59] <Mightyena> Smokinsoldier: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#127 [10:59] <Smokinsoldier> ok ill try this thank you
#128 [10:59] <CubeTheThird> Robert, have you used any Alt tools or unofficial launchers?
#129 [10:59] <Robert> What is that?
#130 [11:00] <CubeTheThird> Robert, probably not then. are you using a VPN/Proxy?
#131 [11:00] <Robert> I had, but not currently
#132 [11:00] <CubeTheThird> Robert, what happens when you visit this page: https://authserver.mojang.com
#133 [11:01] * momtryingtohelp [webchat@108-204-77-74.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#134 [11:01] <Robert> hold on, my antivirus thinks this site is trying to steal info
#135 [11:01] <Robert> lemme turn it off
#136 [11:01] <Smokinsoldier> now question before i go thru all that i can connect to reg websites and things unaffected only minecraft related is what problem is
#137 [11:01] <Smokinsoldier> so would this still be the issue when ive had no issues for years
#138 [11:02] <CubeTheThird> Smokinsoldier, possibly yes
#139 [11:02] <Smokinsoldier> and yourr anti virus is kinda right it is looking at your info tho XD
#140 [11:02] <Smokinsoldier> t
#141 [11:02] <Smokinsoldier> ok thanks
#142 [11:02] <CubeTheThird> it's possible your anti-virus is blocking the connections actually
#143 [11:02] <Robert> i dont think it does
#144 [11:02] <Robert> i use mcAfee
#145 [11:02] <CubeTheThird> eww
#146 [11:02] <Robert> xD
#147 [11:02] <momtryingtohelp> I am going through different servers to play the game. I'm able to get in, but then when I start to play it disconnects me. It doesn't matter if I go through Minecraft itself or if I'm playing on a different server
#148 [11:03] <Robert> got it with the computer lmao
#149 [11:03] <CubeTheThird> mcafee is the worst
#150 [11:03] <CubeTheThird> I'd honestly recommend removing it and going with Windows defender
#151 [11:03] <Robert> well, ive already paid xD
#152 [11:03] <CubeTheThird> momtryingtohelp, is there an error message?
#153 [11:03] <CubeTheThird> Robert, did disabling it change the result?
#154 [11:04] <Robert> nope, still unable to
#155 [11:04] <CubeTheThird> ??> Robert tools/hjtfork
#156 [11:04] <Mightyena> Robert: Download: https://github.com/dragokas/hijackthis/raw/devel/binary/HiJackThis.exe
#157 [11:04] <Mightyena> Robert: Left click the tool and click "yes" when the administrator prompt appears. Click "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#158 [11:04] <CubeTheThird> brb
#159 [11:04] <momtryingtohelp> the screen goes blank and then says that I should rejoin or disconnect. no matter what I push from there the same thing keeps happening
#160 [11:06] * Smokinsoldier [webchat@d67-193-69-117.home3.cgocable.net] has quit. (Quit: webchat.esper.net)
#161 [11:09] <Robert> Mightyena ive pasted it
#162 [11:09] <Robert> Where should i send the link?
#163 [11:12] <CubeTheThird> momtryingtohelp, which version of Minecraft?
#164 [11:12] <CubeTheThird> Robert, give the link here, and also Mightyena is a bot
#165 [11:12] <Robert> like here in the chat?
#166 [11:12] <momtryingtohelp> 1.8.9
#167 [11:12] <Robert> or ptivatly
#168 [11:13] <CubeTheThird> Robert, here. There shouldn't be any private info in the report
#169 [11:13] <Robert> oke
#170 [11:13] <Robert> https://paste.ubuntu.com/p/5SjqR7Hnmh/
#171 [11:13] <CubeTheThird> momtryingtohelp, does singleplayer work?
#172 [11:13] <momtryingtohelp> no
#173 [11:13] <CubeTheThird> momtryingtohelp, what happens there?
#174 [11:14] <CubeTheThird> ??> Robert win/hosts/edit
#175 [11:14] <Mightyena> Robert: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator.
#176 [11:14] <Mightyena> Robert: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#177 [11:14] <momtryingtohelp> it just says disconnected when I try to join
#178 [11:14] <CubeTheThird> momtryingtohelp, that's strange... let's see if we can get some logs
#179 [11:14] <CubeTheThird> ??> momtryingtohelp launcher/log
#180 [11:14] <Mightyena> momtryingtohelp: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#181 [11:15] <momtryingtohelp> ok. Should I try right now?
#182 [11:15] <CubeTheThird> momtryingtohelp, yes, follow the instructions Mightyena gave you and try
#183 [11:16] <Robert> CubeTheThird i didnt understand the notepad thingy
#184 [11:17] <Robert> CubeTheThird also is there any way possible to share my screen?
#185 [11:17] <CubeTheThird> Robert, what part? Opening it as administrator?
#186 [11:17] <CubeTheThird> Robert, and no, there is not
#187 [11:17] <Robert> cuz i cant really explain my problem
#188 [11:17] <Robert> or i just find it really difficult
#189 [11:18] <Robert> or both xD
#190 [11:18] <CubeTheThird> Robert, the first step is to open notepad as administrator. Are you able to do that?
#191 [11:18] <Robert> um
#192 [11:18] <Robert> brb
#193 [11:18] <Robert> ok there
#194 [11:19] <CubeTheThird> in notepad: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#195 [11:19] <Robert> mhm?
#196 [11:20] <CubeTheThird> were you able to do that?
#197 [11:20] <momtryingtohelp> I don't understand where to paste the information
#198 [11:20] <Robert> yas
#199 [11:20] <CubeTheThird> Robert, in that file, remove the lines that have mojang in it, and save the file
#200 [11:20] <CubeTheThird> momtryingtohelp, go to https://paste.ubuntu.com
#201 [11:21] <Robert> like these two?
#202 [11:21] <Robert> 35.156.90.191 authserver.mojang.com
#203 [11:21] <Robert> 35.156.90.191 sessionserver.mojang.com
#204 [11:21] <CubeTheThird> yes. Remove all that
#205 [11:21] <Robert> oki
#206 [11:21] <Robert> done
#207 [11:21] <CubeTheThird> Robert, save, then try logging in again
#208 [11:22] <Robert> just save? or "save as"
#209 [11:22] <CubeTheThird> just save
#210 [11:22] <momtryingtohelp> do I use my game account name or what I'm giving here?
#211 [11:23] <Robert> ive now saved, can i close it?
#212 [11:23] <CubeTheThird> momtryingtohelp, the name doesn't really matter
#213 [11:23] <CubeTheThird> momtryingtohelp, you just have to provide the link to that page after you submit
#214 [11:23] <CubeTheThird> Robert, sure
#215 [11:23] <Robert> THERE IS NO WAY
#216 [11:23] <Robert> OMG OMG OMG OMG
#217 [11:23] <Robert> CubeTheThird THANK YOU SOOOOO MUCH
#218 [11:24] <CubeTheThird> no problem :3
#219 [11:24] <Robert> This is actually sick :D
#220 [11:24] <Robert> thank you
#221 [11:24] <Robert> you have no clue how glad i am
#222 [11:24] <CubeTheThird> hehe. have fun~
#223 [11:24] <momtryingtohelp> https://paste.ubuntu.com/p/QvZPv2tpG2/
#224 [11:25] <momtryingtohelp> will that show you issues from other servers that I'm using?
#225 [11:25] <Robert> but like forreal, thank you sooo much
#226 [11:25] <CubeTheThird> momtryingtohelp, hmm strange. I'm not seeing any errors there. Is the log for after you tried connecting to a server?
#227 [11:25] <momtryingtohelp> yes.
#228 [11:25] <Robert> i was really doubt it at first, but now....
#229 [11:25] <Robert> ok ill stop
#230 [11:25] <Robert> CubeTheThird i got to say it again
#231 [11:26] <CubeTheThird> momtryingtohelp, hmm that's strange. We might have to look at the log files
#232 [11:26] <Robert> CubeTheThird thank you so much
#233 [11:26] <CubeTheThird> momtryingtohelp, do you know how to access the .minecraft folder?
#234 [11:26] <CubeTheThird> Robert, you're welcome 👍
#235 [11:26] <momtryingtohelp> I tried connecting to lunar client right before I found the link to contact you guys
#236 [11:26] <momtryingtohelp> I think so. Give me a minute
#237 [11:28] <Robert> CubeTheThird is there any way to leave a review, cuz you really deserve 5 stars
#238 [11:28] <Robert> this just made my day completely
#239 [11:28] <CubeTheThird> haha there is not
#240 [11:29] <Robert> CubeTheThird ive been trying for so long, to fix the log in problem. But there wasnt any tutorials or links for such. All that time spent
#241 [11:29] <Robert> and now its all fixed
#242 [11:30] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has joined #minecrafthelp
#243 [11:30] <Robert> ok amma head out
#244 [11:30] <Robert> peace CubeTheThird
#245 [11:30] <CubeTheThird> bye~
#246 [11:30] <Robert> have a nice rest of the day < 3
#247 [11:31] * Robert [webchat@cm-84.213.160.6.getinternet.no] has quit. (Quit: webchat.esper.net)
#248 [11:34] <momtryingtohelp> i believe I found it
#249 [11:37] <CubeTheThird> momtryingtohelp, do you have a latest.log file there?
#250 [11:38] <momtryingtohelp> I have a log file, but nothing about latest
#251 [11:39] <CubeTheThird> momtryingtohelp, open the log file, copy it onto http://paste.ubuntu.com and give the URL here.
#252 [11:44] <CubeTheThird> I g2g soon, but you can also continue to get support on your discord as well: https://discord.gg/58Sxm23
#253 [11:45] <momtryingtohelp> for some reason it's not allowing me to paste the information
#254 [11:45] <CubeTheThird> ctrl + v ?
#255 [11:45] <CubeTheThird> or is it not copying?
#256 [11:46] <momtryingtohelp> I can highlight and copy, but not paste
#257 [11:46] <CubeTheThird> copy via ctrl + c ?
#258 [11:48] <momtryingtohelp> nope. that's not working either
#259 [11:48] <CubeTheThird> sorry I g2g. I recommend you try asking on the discord link I gave
#260 [11:56] * idaddy [webchat@76-236-218-222.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#261 [12:05] * Lau [webchat@77.38.195.96] has joined #minecrafthelp
#262 [12:07] * Lau [webchat@77.38.195.96] has quit. (Client Quit)
#263 [12:07] * Eloping [webchat@37.172.44.244] has joined #minecrafthelp
#264 [12:07] <Eloping> Hey
#265 [12:07] * idaddy [webchat@76-236-218-222.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#266 [12:07] <Eloping> I got this Error while trying to connect to a multiplayer server using my version made with MCP
#267 [12:07] * MrFister69 [webchat@178.239.114.124] has joined #minecrafthelp
#268 [12:08] <Eloping> https://paste.gg/p/anonymous/4590d114a18148c9b2ce074b1df80a9c
#269 [12:08] <MrFister69> hello?
#270 [12:09] * minecrafter421 [webchat@071-081-194-041.res.spectrum.com] has joined #minecrafthelp
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#272 [12:11] <minecrafter421> there is an error log that keeps popping up every time i use minecraft, here is the pastebin link: https://pastebin.com/tu81aKbX
#273 [12:11] <minecrafter421> i need help to fix this please
#274 [12:13] <minecrafter421> i dont know what files are causing a problem
#275 [12:15] * minecrafter421 [webchat@071-081-194-041.res.spectrum.com] has quit. (Quit: webchat.esper.net)
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#277 [12:50] * ElectroSugar [webchat@86.122.24.39] has joined #minecrafthelp
#278 [12:51] <sammy> Just paid for Minecraft Java but I can't seem to install it as it says "installation directory must be on a local drive" which I understand to be a permissions issue? Although when trying to run the installer as administrator I get the error "this installation package could not be opened. Verify that the package exists and that you can access it or
#279 [12:51] <sammy> contact the application vendor to verify that this a valid windows installer package"
#280 [12:52] <sammy> I've tried using the admin command prompt to open it, I've been looking online for close to an hour now and I'm getting incredibly frustrated
#281 [12:52] <sammy> please help
#282 [12:53] <ElectroSugar> are you installing minecraft on an external harddrive?
#283 [12:53] <sammy> no on my c drive
#284 [12:53] <sammy> which is my local drive
#285 [12:54] <ElectroSugar> local drives are the ones inside your computer/laptop
#286 [12:54] <ElectroSugar> i am not an admin just so you know
#287 [12:54] <sammy> yeah I know
#288 [12:54] <sammy> and yeah my c drive is local
#289 [12:54] <ElectroSugar> can you try installing it on another drive?
#290 [12:55] <sammy> i've tried that too and get the same error
#291 [12:55] <ElectroSugar> have you redownloaded the installer, maybe it is corrupted
#292 [12:56] <sammy> yeah I've tried that a couple of times
#293 [12:56] <sammy> at this point I need to contact admin I think, any idea how to do that?
#294 [12:57] <ElectroSugar> well tehnically speaking there should be volunteers on this channel helping us if you want faster help i recommend the discord channel
#295 [12:58] * Tom [webchat@83-85-29-161.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#296 [12:58] <Tom> Hello
#297 [12:58] <ElectroSugar> Hi
#298 [12:59] <Tom> A friend of mine can't log into their account and does not receive any email for resetting their password
#299 [12:59] <ElectroSugar> I have the exact same problem
#300 [12:59] <Tom> Righto, also yahoo?
#301 [12:59] <ElectroSugar> yes
#302 [12:59] <ElectroSugar> i have waited for one month after i contacted support and still no response
#303 [12:59] <Tom> Same here
#304 [13:00] <Tom> 3mo tho
#305 [13:00] <Tom> And i assume this chat is not really responsive atm
#306 [13:00] <ElectroSugar> nope
#307 [13:00] <Tom> Lovely
#308 [13:00] <ElectroSugar> are you on the discord channel?
#309 [13:00] <Tom> Nope
#310 [13:00] <ElectroSugar> https://discord.com/invite/minecraft
#311 [13:00] <ElectroSugar> it is the offcial one
#312 [13:00] <Tom> Cheers, i'll send em there, maybe we can check something there
#313 [13:01] <Tom> Sais invalid invite
#314 [13:01] * nat [webchat@ool-182e0430.dyn.optonline.net] has joined #minecrafthelp
#315 [13:02] <nat> I cant log into my account and when i try it says invalid log in or password. when i send a forgot your password it doesnt show up in my email
#316 [13:04] * ElectroSugar [webchat@86.122.24.39] has joined #minecrafthelp
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#318 [13:04] <nat> hi
#319 [13:04] <nat> help
#320 [13:05] <ElectroSugar> hi
#321 [13:05] * DiscoGutten [webchat@62-243-89-16-cable.dk.customer.tdc.net] has joined #minecrafthelp
#322 [13:05] <ElectroSugar> what is your problem maybe i can help you before the volunteers come
#323 [13:06] <DiscoGutten> When i join my own realm it says that i have ben forcibly disconnected by another host
#324 [13:06] <Tom> Nat you have yahoo?
#325 [13:06] <ElectroSugar> remember there is a dedicated discord server on the official minecraft site
#326 [13:06] <Tom> it's full Electro
#327 [13:06] <Tom> 500k is max capacity
#328 [13:06] <ElectroSugar> already?
#329 [13:06] <Tom> Yeap
#330 [13:06] <nat> no i believe my account is under a gmail email. after i migrated it years ago
#331 [13:06] <DiscoGutten> Can you guys see my text?
#332 [13:07] <ElectroSugar> yes
#333 [13:07] <Tom> Yes
#334 [13:07] <DiscoGutten> ok
#335 [13:07] * Tom [webchat@83-85-29-161.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#336 [13:07] <DiscoGutten> does anyone have the anser?
#337 [13:07] <ElectroSugar> is your minecraft bought?
#338 [13:07] <DiscoGutten> yes
#339 [13:07] <ElectroSugar> is your internet connection stable?
#340 [13:07] <DiscoGutten> yes i have cable
#341 [13:08] <ElectroSugar> i know this might sound dumb but have you tried uninstalling minecraft and installing it again? i guess you have the java edition?
#342 [13:08] <DiscoGutten> yes i have trues that and it dosnt work
#343 [13:09] <DiscoGutten> tried*
#344 [13:09] <DiscoGutten> anndi have java yeah
#345 [13:09] <ElectroSugar> i think the best course of action is to contact Mojang support although it will take some time
#346 [13:09] <DiscoGutten> ok thanks
#347 [13:09] <ElectroSugar> i am still waiting after a month
#348 [13:09] * nat [webchat@ool-182e0430.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#349 [13:09] <DiscoGutten> oh no
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#353 [14:29] <PIWICH28> Buen dia, acabo de comprar minecraft pero me tiro error y no me dejo descargarlo y comprarlo pero si me lo descontaron quisera el juego como podria recuperar mi dinero o que den el juego
#354 [14:36] * pynm [webchat@213142096225.public.telering.at] has joined #minecrafthelp
#355 [14:37] <pynm> Okay i have a problem with my login, i just already changed my password but i still cennot even login
#356 [14:38] <pynm> i tried it with my freinds account and it still dont work
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#358 [14:49] * TheSilentLink [~TheSilent@host86-145-17-73.range86-145.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#359 [14:51] * Franswal [webchat@097-087-191-099.res.spectrum.com] has joined #minecrafthelp
#360 [14:57] <Franswal> Hello, I would like to report a strange bug involving Minecraft. Whenever I launch the game, the game crashes on a random part of the loading bar. This happens for Minecraft versions 1.14 and up. I am unsure on how to fix this. I've tried uninstalling and reinstalling, all of my drivers are up to date, my Java is up to date, I do not know how to fi
#361 [14:57] <Franswal> x this.
#362 [15:00] * TheSilentLink [~TheSilent@host86-145-17-73.range86-145.btcentralplus.com] has joined #minecrafthelp
#363 [15:14] <CubeTheThird> Franswal, try doing a malware scan
#364 [15:14] <CubeTheThird> ??> Franswal av/adwcleaner
#365 [15:14] <Mightyena> Franswal: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://www.malwarebytes.com/adwcleaner/
#366 [15:14] <Mightyena> Franswal: Run it, click Scan Now, once it completes the scan click Quarantine, restart the computer when it asks you to and come back here for further instructions.
#367 [15:21] * Franswal [webchat@097-087-191-099.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#368 [15:29] * Wolf_Steelpaw [webchat@c-73-246-183-244.hsd1.in.comcast.net] has joined #minecrafthelp
#369 [15:30] <Wolf_Steelpaw> Using silk touch on a shovel to get farmland and grass path only gets dirt.
#370 [15:31] <Wolf_Steelpaw> This is a 1.16 question.
#371 [15:31] <Wolf_Steelpaw> Hello?
#372 [15:31] <CubeTheThird> what's the question?
#373 [15:32] <Wolf_Steelpaw> In 1.16 snapshots, using a silk touch shovel to get grass path or farmland will only give the player dirt.
#374 [15:33] <Wolf_Steelpaw> Is that intended?
#375 [15:33] <CubeTheThird> https://bugs.mojang.com/browse/MC-106428
#376 [15:34] <Wolf_Steelpaw> So its a bug that everyone's experiencing, not just Java.
#377 [15:35] <CubeTheThird> what? No..
#378 [15:35] <CubeTheThird> that's a link to a report someone made for Java years ago, and was resolved as working as intended
#379 [15:36] <Wolf_Steelpaw> Well something made the bug reoccur in Java Edition.
#380 [15:36] <CubeTheThird> reoccur? It's not a bug according to that report. "Working as intended"
#381 [15:37] <Wolf_Steelpaw> Sorry I realized that just after sending that message at 15:36.
#382 [15:39] <Wolf_Steelpaw> I'm sorry for wasting your time, goodbye.
#383 [15:47] * seldovsky [webchat@afmx130.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#384 [15:47] <seldovsky> h-hi?
#385 [15:47] <seldovsky> anyonethere?
#386 [15:49] <CubeTheThird> do you need something?
#387 [15:51] <seldovsky> oh
#388 [15:51] <seldovsky> hi man
#389 [15:51] <seldovsky> i have really big problem
#390 [15:52] <seldovsky> i had break from playing and now i wanted to play the game but i cant cause
#391 [15:52] <seldovsky> my account dissapeared
#392 [15:56] <CubeTheThird> seldovsky, what do you mean?
#393 [15:56] <seldovsky> i just cant log in
#394 [15:56] <seldovsky> when i want to reset passoword
#395 [15:56] <seldovsky> mail doesnt come
#396 [15:57] <seldovsky> just to check that my account is still there i created new account on the same email and i could do it
#397 [15:57] <CubeTheThird> are you certain you did not have the account on a different email?
#398 [15:58] <seldovsky> no, i still have some mails from mojang on that email
#399 [15:58] <seldovsky> like previous password resets or things like that
#400 [15:58] <CubeTheThird> seldovsky, what is/was your minecraft username?
#401 [15:59] <seldovsky> seldovsky just like here
#402 [16:00] <CubeTheThird> seldovsky, well as far as I can tell the name has not been changed. YOu'll have to contact Mojang support for assistance
#403 [16:00] <CubeTheThird> ??> seldovsky mojang/email
#404 [16:00] <Mightyena> seldovsky: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#405 [16:00] <Mightyena> seldovsky: Note: Do NOT send more than one at a time.
#406 [16:00] <seldovsky> so someone logged on my account and changed email?
#407 [16:06] * MrJuanpaa [webchat@78.30.19.57] has joined #minecrafthelp
#408 [16:11] <MrJuanpaa> I bought Minecraft Java Edition before the date (9th March 2015). I would like to get Minecraft for Windows 10 free, because I I meet the requirements but no redeem gift code is given to me.
#409 [16:11] <MrJuanpaa> Please help
#410 [16:11] <CubeTheThird> sorry, but that offer expired in April
#411 [16:11] <MrJuanpaa> Really??!!
#412 [16:12] <CubeTheThird> yup
#413 [16:12] <MrJuanpaa> There's no way I can get it without paying?
#414 [16:12] <CubeTheThird> nope
#415 [16:12] <MrJuanpaa> :( thank you for your fast answer
#416 [16:12] <CubeTheThird> no problem
#417 [16:13] <MrJuanpaa> One thing more
#418 [16:14] <CubeTheThird> go ahead
#419 [16:15] <MrJuanpaa> I asked for my gift code before April, but it said to me that there were no more gift codes left. It also said : Try again later
#420 [16:15] <MrJuanpaa> I asked for it :(
#421 [16:15] <CubeTheThird> ya they had to fix the system the provided the codes. They had more before the offer expired
#422 [16:15] <MrJuanpaa> Am I in the queue or something... Idk maybe...
#423 [16:16] <CubeTheThird> no, you had to go back and try again
#424 [16:16] <MrJuanpaa> okey, ty. Greetings
#425 [16:23] * michael [webchat@c-73-185-197-222.hsd1.mo.comcast.net] has joined #minecrafthelp
#426 [16:24] <michael> hi
#427 [16:24] <CubeTheThird> hello michael
#428 [16:24] <michael> im having troubles logging into my minecraft account and idk if this is the right place to come but im at a loss
#429 [16:25] <CubeTheThird> what's the trouble?
#430 [16:25] <michael> i made it a long long long time ago around 2013 or so and cant remember the password, i use the same pw for everything since this and i dont know how or what happened but none of my bastardizations are working to log in
#431 [16:25] <Absol> michael: Please keep it civil
#432 [16:25] <michael> apologies
#433 [16:25] <CubeTheThird> what's your minecraft username?
#434 [16:25] <michael> and im locked out of my email i used for it, so thats not an option either
#435 [16:25] <michael> SupaIceCreamMan
#436 [16:26] <michael> i just built a new pc and wanna plau some minecraft lmao
#437 [16:26] <CubeTheThird> michael, ok well the name is still registered, but you'll have to contact Mojang to recover it
#438 [16:26] <CubeTheThird> ??> michael mojang/email
#439 [16:26] <Mightyena> michael: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#440 [16:26] <Mightyena> michael: Note: Do NOT send more than one at a time.
#441 [16:27] <michael> does it tell you if i migrated the account to have to log in with the email instead? or is that not available to you
#442 [16:27] <michael> i really cant remember if i did or not lol
#443 [16:27] <michael> tysm though
#444 [16:27] <CubeTheThird> ya it says it's a migrated username
#445 [16:28] <michael> okay cool beans
#446 [16:32] <michael> tysm i shot them an email, any idea how long it might take to get a response? sorry if im being annoying or anything lol
#447 [16:33] <michael> i greatly appreciate your help tho cube youre the real mvp <3
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#458 [17:39] * TinyDragon [webchat@d199-74-41-95.nap.wideopenwest.com] has joined #minecrafthelp
#459 [17:39] <TinyDragon> my worlds keep corropting
#460 [17:40] <TinyDragon> ive lost almost a year of work and cant get it back
#461 [17:41] <TinyDragon> what can i do other then be said
#462 [17:41] <TinyDragon> sad*
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#466 [18:14] * Chris [webchat@0546db32.skybroadband.com] has joined #minecrafthelp
#467 [18:14] <Chris> Hi
#468 [18:15] <Chris> need help
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#470 [19:42] * DarkNoddy [~mordi@89.80-203-29.nextgentel.com] has quit. ()
#471 [20:39] * rica [webchat@cpe-70-114-249-6.austin.res.rr.com] has joined #minecrafthelp
#472 [20:40] <rica> I'm trying to sign into minecraft. we already bought it once via ipad, but now we'd like to use it on our mac desktop
#473 [20:40] <rica> do we have to pay again to use it on our mac platform vs our ipad?
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#485 [21:45] <ingrid> umm how do i fix the constant crashing when i try to join my realm because i accidentally spawned too many dropped items,,